The problem:
My Z3 isn't charging at all, it's showing the charging screen and the red led is glowing for a few seconds, then it's turning off, showing the charging screen and the red led for a few seconds, turning off and repeats that without actually charging the phone. I can't turn it on, but I am able to get into flashmode by holding down the volume button and connecting it to my pc.
I already flashed the stock image. It's rooted and was running the latest official image. Locked Bootloader.
A few days ago it started changing the battery status every few minutes. Going from 12 to 50%, staying on it for a few minutes, going back to 20, to 6, just random numbers.
I used it today when it suddenly powered off. Despite being charged for one and a half hour in my car with the dock connector. Since then I am not able to turn it on or charge it.
What I already did:
Testing multiple chargers and cables, incl dock connector.
Tried to backup it with adb console, however it can't connect to my device. But I have zero experience with ADB, so I tried the flash tool from androxyde. It's connecting in flashmode and I was able to flash a stock image.
Am I able to backup the phone from the flashmode?
If not, am I able to wipe it so the service isn't able to view my personal data?
I hope somebody can help me :crying:
I was able to charge the phone now, I used both, the dock connector AND the USB connector cable. I don't know if it's damaging the battery but it seems to be broken anyway. Still giving out random numbers (was normal until it went past 10%, now it's jumping between 50% and the real number.
Sad thing is, I wiped all the data on the phone. Good thing is, if it wouldn't have turned on, nobody would be able to see my personal data.
It's time to give it to a service point I guess. I hope I get a new phone btw, seemed to have a faulty antenna as well the last weeks.
Related
Hey guys, so I have a small problem. I used a Mi Bank (5200mAh) power bank to charge my OPO yesterday. It worked the day before. When I plugged it in yesterday, it charged for like 5 seconds and then wouldn't charge. So I tried a variety of other cables and chargers but none of them worked.
I turned the phone off and plugged it to charge, the charging battery icon would appear, disappear and then the phone would reboot to the charging screen and the cycle continued.
I then let the battery die and did a few power cycles and plugged the phone to charge while it was off. It started to charge and then fully charged. I used the phone till today and wanted to plug it in again. I charged it for around 20 minutes and it worked.
Now, I'm facing the same issue as yesterday.
Phone won't charge
Does not get detected in MTP or ADB mode, but DOES get detected in Fastboot mode.
Ampere shows the voltage as 3.7v, I recall the voltage being around 3.9-4.1v)
OTG also works. I connected a flash drive and it detected the source and I even watched a movie.
When I boot into recovery (TWRP 3.0.2.0) with the battery dead, and connected to the charger, the phone stays ON. I did a full Nandroid backup and a wipe and flashed another ROM as well and the phone stayed on, but as soon as the phone rebooted into the ROM and got to the boot animation, the phone shut down saying "battery low"
Not sure if it was a placebo effect or not, so I wrapped the phone in a dry towel and left it under my pillow for like 30 minutes and then plugged it to charge. It began to charge and after a full charge, I could use the phone without an issue so I proceeded to backup my data to the PC just in case I needed to perform a full wipe. About halfway through the copy process, the indicator light went off and the copy process got cancelled and the phone wouldn't show up in the PC again.
My question is, What is the culprit here?
Do I have to replace the entire motherboard?
Is it just a battery issue?
Is it a USB connector issue?
Any help with regard to this would be much appreciated
Hi All, my wifes s6 (using xtrestolite rom) has stopped taking a charge. Im trying to figure out what the issue is. Unfortunately im travelling for the next month so have limited trouble shooting options.
Background
- wife has been complaining that her phone battery dies quickly. I kind of dimissed her assuming it was in her head. she said it loses 10percent in standby mode in 1hr roughly. Shes been complaining about this for a week.
- yesterday at the airport her battery was at 12% and when we plugged it in to charge it wouldnt take a charge. Bolt icon did not come up and still said "connect charger" on the screen. Normally when connected the red Led comes on, but now it doesnt.
-our normal chsrging method is using and aukey 3port charger as fast charging mode.
Troubleshooting/diagnosis
- i have an s6 as well so i tested all the cables and chargers on my phone and it works. We even had the official samsung charger and cable but same issue.
- after the phone was completely dead, if you plug in the charging cable the charging bolt icon comes on for a few sec, the top left says "kernel is on seandroid enforcing" for a sec and then everything goes blank. Red charging led doesnt come on. So it seems like it detects the cable but wont charge enough to boot up.
- i was able to boot into twrp recovery but where its supposed to have a battery level its completely blank. Originally i was able to do this without any canles but then it wouldnt. My guess is that i orginally had a bit of juice and then it was completely dead.
-after leaving it plugged in for a sec, im able to turn it on where it boots and i can see it says 0% battery. It stays on for 5sec before turning off itself.
- i also tried plugging it into laptop, but laptop does not detect it. The phone does detect the power though and does the same as above but this time bolt charging icon stayes on for 1-2min before going off and seeing the "kernel is on seandroid icon". Once the seanadroid goes away nothing seems to happen. After doing this i was able to turn it on and it showed 1%. I thought this was promising but after trying this a few times ive never been able to get to 1percent again.
- with the brief charge thst i guess its getting, i was able to go i to twrp recovery and do a factory reset. This was with cable plugged in the whole time. Without cable in i dont think it would complete the action.
That about summarizes whats happened.
Ive concluded the following:
- charger and cables are ok and not the issue
- it is not the charging port since the phone does seem to be getting some juice bacause charging icon comes on for 2sec whenever cable is plugged in.
- its not a software/app issue since it wont charge even in recovery mode. Also factory reset was done and no luck.
My best guess is that the battery can only hold a 0-1% charge which is enough to register it being plugged in but not enough to do anything else. But if everything else is ok shouldnt it work when if the cable is just left in. This makes me think theres something else going on.
Any suggestions or theories would be much appreciated trying to decide if i should pay to get battery replaced.
Sorry for the long post. Figured it is best to give all info.
Thanks in advance!
Update June 3:
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge.
Seems like a dead battery.
Sent from my SM-G920F using XDA-Developers mobile app
Battery.
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge
Bump.
Went to the phone store and they said its probably not the battery but the ic chip for charging? This will cost 150, but doesnt include the screen if they break it...
Does this make sense since i can charge in recovery.
Thanks. Any direction or input is much appreciated.
Go on the local store and change your battery (if isn't in warranty)
Hi all, just wanted to update the post that the issue is semi-fixed.
I brought it into a repair shop who offered to diagnose the problem for free before paying to replace the battery.
He told me there was nothing wrong with it and not sure what my issue was. Plugs in the charger and lo and behold it was charging. He said he didnt do anytning to it except blow some compressed air on the port.
Im guessing the comporessed air cleaned out a short? So now it charges properly.
The issue remaining is that the pc doesnt detect the phone. It shows as charging on the phone but no conmection. Tried to install the latest samung driver (1.5.4xxx?) but no luck. On occation sometimes it says "usb port has malfunctioned" but other times nothing.
My s6 does actually connect, so definitely my wife's s6 itself and not comp. Im tempted to buy some comlressed air and give it ankther blow, but dont want to risk messing it up again. im pretty happy that it at least charges up.
Hope this helps others that might have similar issue.
Dear XDA-community,
My Nexus 5 (D821 32GB) only charges while in bootloader mode.
Symptoms:
It spontaneously stopped charging in a normal way yesterday. By that I mean, that my Nexus 5 does not charge while switched on. While switched off, it loops the following way: it switches on, shows battery logo with the lightening, then goes to the logo that shows an empty battery (even though it isn`t empty, this logo usually shows loading progress, in my case it is not animated, meaning it just stays "empty"), after what the phone switches off and it goes back on again.
My temporary solution:
To circumvent that, I found out that it always charges while the bootloader screen is on (bootloader version: HHZ20h), and sometimes charges while in recovery mode (I have TWRP 3.0.3.0). So I used this method to load the battery.
My troubleshooting:
After extensive search on Google, the only reasonable thing that was said in one of the forums was that probably Android 6.0.1 detects some kind of danger to charging my battery and refuses to do it (I had the Xtrasmooth 6.0.1 custom rom with Xposed installed, stock kernel). Next thing I did was installing the app "Ampere" which told me that my phone`s battery, even though close to 3 years old, is in "good condition". Assuming that it is the OS that is messing with my charging issue, I completely wiped my phone, only leaving TWRP and an unlocked bootloader.
Please note:
I have tried all kinds of cables and chargers, even tried connecting to the PC to charge. My original charger works perfectly fine, and the charging port itself is clean. Like I said, the phone charges only while in bootloader. Battery life is also normal.
Question to you guys:
Here I am, with a fully wiped Nexus 5, ready to install a new custom ROM and being unsure what the issue might be.
Can anyone help me get my phone back to charging while the phone is on?
Is there a way to separately flash/work with usb connector drivers?
Thank you in advance :fingers-crossed:
Update 1:
Flashed latest factory image and returned phone to complete stock, problem persists. Why would the charging port not work while the phone is on?
Update 2:
Enabled USB debugging. Phone is not only not charging, but also cannot connect via USB to my computer as MTP (it is simply not recognized at all). In Windows Device Manager, it does not show up at all, even under "Other devices" (I uninstalled all possible drivers to see if it Windows 10 would react to it getting plugged in, it does not). I believe the problem is not the hardware of my phone (as it can charge and connect to the PC while in bootloader, fastboot commands work, could not manage to get the ADB commands to work in recovery), it must be some kind of internal driver issue.
Hi,
I have exactly the same issue. I have tryed all. I flash my Nexus 5 to Android 5 and the to 4.4.4 but nothing worked. Have you being able to fix the problem?
I also think this is not a hardware issue since I have changed the charging port and nothing happened and the same with the battery.
Santiago
It could be a defective USB flex cable. There are 4 pins: 2 for charging, 2 for data transfer. It's possible for the phone to charge and not be recognized as a phone when connected to a computer.
audit13 said:
It could be a defective USB flex cable. There are 4 pins: 2 for charging, 2 for data transfer. It's possible for the phone to charge and not be recognized as a phone when connected to a computer.
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Click to collapse
5 pins...
Yes, there are 5 pins but I throught 2 were used for data, two for power. I admit I was wrong in this belief.
http://pinoutguide.com/CellularPhones-A-N/smartphone_microusb_connector_pinout.shtml
Hey guys,
I've got a Google Pixel phone today and it's having a major problem. Battery won't charge, at all. Here's what I did:
1. Checked and cleaned the USB-C port
2. Checked with 2 chargers (A normal USB 2.0 type charger and a LG G6 fast charger)
3. Tested it with 2 USB-C cables. One is from the LG G6, the other one is the original that came with the phone.
4. Tried charging it using the laptop USB ports (3.0)
5. Ran a battery tester which said the battery was alright (an apk)
Android version running: 8.1.0 with Feb. security patch
The seller also said that the microphone and possibly the loudspeaker don't work. I would love to charge the phone and try the Android P BETA program on it, see if it solves anything.
I've ordered a new battery from Sweden (possibly not original, but I've read that it's alright)
Any tips?
Thanks!
Edit: The phone indicates that the battery is charging (both when it's shutdown and plugged in). The battery is at 1% now and the phone shuts down immediately - won't power-up at all.
I have a similar issue with a Pixel I bought refurbished (might just return it) - but the battery won't charge past 75%; got up to 84% one time, though. Even plugged in, once the battery gets to its 'max', the percentage will actually go down a little, to around 70% (if it stays plugged in at >70% then it usually goes down, with screen off). I also noticed mine doesn't seem to charge at all when powered off (probably a big warning sign) and also sometimes won't charge until booted up and unlocked (sucks to pick up your phone that's been plugged in a couple hours to see 4% battery with the charging indicator on the status bar says the phone is charging....).
It WILL charge if it gets booted into (TWRP) recovery - so, if your phone stays on while connected to laptop, try booting into bootloader and fastboot boot twrp-latest.img (easy to find thread for that, or just go TWRP.me website and find it there).
If that doesn't work (locked bootloader, etc.), try charging it while in the stock recovery, but I don't think it'll give you an indicator. If all those fail to give it a charge try charging inside bootloader, plug and unplug a few times, make sure USB connectors are clean. Good luck with the replacement battery, screen/digitizer can easily get messed up during dissasembly...
Edit: noticed you said won't power on at all, if you can't even get to bootloader (vol down+power with phone off) then battery or USB assembly is probably no good. Does LED flash red on the top of phone?
dacdoug said:
I have a similar issue with a Pixel I bought refurbished (might just return it) - but the battery won't charge past 75%; got up to 84% one time, though. Even plugged in, once the battery gets to its 'max', the percentage will actually go down a little, to around 70% (if it stays plugged in at >70% then it usually goes down, with screen off). I also noticed mine doesn't seem to charge at all when powered off (probably a big warning sign) and also sometimes won't charge until booted up and unlocked (sucks to pick up your phone that's been plugged in a couple hours to see 4% battery with the charging indicator on the status bar says the phone is charging....).
It WILL charge if it gets booted into (TWRP) recovery - so, if your phone stays on while connected to laptop, try booting into bootloader and fastboot boot twrp-latest.img (easy to find thread for that, or just go TWRP.me website and find it there).
If that doesn't work (locked bootloader, etc.), try charging it while in the stock recovery, but I don't think it'll give you an indicator. If all those fail to give it a charge try charging inside bootloader, plug and unplug a few times, make sure USB connectors are clean. Good luck with the replacement battery, screen/digitizer can easily get messed up during dissasembly...
Edit: noticed you said won't power on at all, if you can't even get to bootloader (vol down+power with phone off) then battery or USB assembly is probably no good. Does LED flash red on the top of phone?
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Click to collapse
Hey, thanks for the tips.
I unfortunately tried all of that before it wouldn't boot up anymore, so no luck there. Also, no indicator at the top, battery is probably alright, might be a software issue or something, but can't tell since I can't update it to Android P or atleast downgrade it. I guess I'll have to wait for the battery to arrive and then try it like that. Hopefully that works.
I've had this phone 3 years and it worked well. It's an unlocked ATT phone so no OTA updates other than the standard app updates. It's on Lollipop 5.1. Been working perfectly fine until yesterday, I was watching the CBS app, when the phone rebooted. Now it's stuck on a boot loop and initally went to optimizing apps which it rarely finishes but the times it does, the phone just powers off. It then got into another loop later last night where it'd get to the Kyocera logo then reboot over and over. I let it do that until the battery died 2.5 hours later. Then I kept attempting to boot until the batter was entirely drained to the point it wouldn't attempt to power up any more.(battery is not removable on this model). I've now charged it up, trying to enter recovery mode with power+volume down. That doesn't seem to register. Tried volume up+volume down+power with no effect. Now after charging, it will do the reboot loop mentioned earlier to the Kyocera logo. If I plug it into a charger, it will go to the optimizing apps portion and repeat the above. At the optimizing apps screen, if I unplug the charger, the phone powers off immediately. It appears to be holding a charge according to the charge indicator and the fact that I can try to boot over and over unplugged. Any suggestions? Phone wasn't dropped or damaged in anyway. Very weird what could have happened.
An update: Phone finally got past the "optimizing app" phase last night sitting on the charger. Out of no where the phone booted completely. However, it only works while plugged in. If I remove the charging cord, the phone shuts down after about 2 seconds. Booting without charging cord results in the same boot loop. I've considered the battery has failed however when plugging in the charger, battery shows 100% and it will decrease appropriately over time. I'm thinking there must be a hardware issues at this point. Somewhwere in the charging/power circuit. Any other suggestions?
Last update I guess. I was able to keep the phone up and booted as long as it was plugged into a wall charger. PC USB was not enough. I managed to grab my photos etc. thankfully. Factory reset the phone from the settings menu. Unplugged from charger, ran for about 2 minutes. Still said 99% charged, then went into boot loop again. Phone still shows near full charge if you let it run for awhile and decrements the charge state appropriately as time goes on. However, i guess this 3 year old phone is toast. No known reason for it to fail unfortunately. Thought I'd share the experience if anyone else has this issue.
djhurt1 said:
Last update I guess. I was able to keep the phone up and booted as long as it was plugged into a wall charger. PC USB was not enough. I managed to grab my photos etc. thankfully. Factory reset the phone from the settings menu. Unplugged from charger, ran for about 2 minutes. Still said 99% charged, then went into boot loop again. Phone still shows near full charge if you let it run for awhile and decrements the charge state appropriately as time goes on. However, i guess this 3 year old phone is toast. No known reason for it to fail unfortunately. Thought I'd share the experience if anyone else has this issue.
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Click to collapse
I have the same exact problem. It started the crazy booting process in my pocket, and I did all the same things you did. Factory reset didn't correct the problem, so I'm think the battery has had a stroke. Sine your problem and my problem are very close to the same time frame, our phones are also probably about the same age, and its a quality control issue. Not bad quality control, just that these batteries were designed to last X number of months or cycles, and probably they died. Too bad, because my E6560 is the very best cell phone I have ever owned. Built like a tank and thank God for that.