I was sitting in my room and i reached out to my phone only to find out that the screen was not displaying anything. The screen was responding to my touches but it not showing a single thing, not even a speck of light. Also the screen was very hot around the speaker area. I recently unlocked the bootloader, installed a custom recovery and installed cynogenmod. It was working fine for three days then this happened. Nothing on the screen. I switched it on and off a million times, also tried volume key and power button but nothing happens. I tried to charge it but only got hotter. Then i tried to remove cynogen mod from twrp recovery. Traced the steps from a tutorial and i think i wiped system, data and cache and maybe internal storage. Now nothing is happening. It is not even responding to my touches. It just vibrates when i press the power button. I connected it to a computer but no luck. I need help before i go to the service center because i know it wont be covered under warranty.
iamshourym said:
I was sitting in my room and i reached out to my phone only to find out that the screen was not displaying anything. The screen was responding to my touches but it not showing a single thing, not even a speck of light. Also the screen was very hot around the speaker area. I recently unlocked the bootloader, installed a custom recovery and installed cynogenmod. It was working fine for three days then this happened. Nothing on the screen. I switched it on and off a million times, also tried volume key and power button but nothing happens. I tried to charge it but only got hotter. Then i tried to remove cynogen mod from twrp recovery. Traced the steps from a tutorial and i think i wiped system, data and cache and maybe internal storage. Now nothing is happening. It is not even responding to my touches. It just vibrates when i press the power button. I connected it to a computer but no luck. I need help before i go to the service center because i know it wont be covered under warranty.
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If you post your question in the Q&A Help section for your device, one of the experts will be able to help you > http://forum.xda-developers.com/moto-g-2014/help/wip-frequently-questions-moto-g-2nd-gen-t2875723
Good Luck
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Looking for a quick fix here as I can't go to the service centre and get a replacement until at least Tuesday, and I need my phone working before then. I'm hoping someone else has had the same problem and can help me out.
My Moto G froze and became unresponsive (while I was refreshing my Gmail inbox) and it would not accept any input. I held down the power button and the power menu opened, however when I tried to power it off, it wouldn't accept my touch input. So obviously the next course of action was to hold down the power button for 10 seconds to force a reboot. The Motorola logo appeared and the phone vibrated... then it did nothing.
I tried this a few times and still nothing happened. I am able to boot into the bootloader, but apart from that, the phone goes only so far into the boot cycle before the screen goes black and does nothing.
Motorola's website suggests that if the Moto G becomes unresponsive, and the regular 10 second reset doesn't work, you should hold the power button for 120 seconds and keep it plugged in to a charger. This didn't work either. As of right now, my phone is just sitting here on my desk with what I would call a 'black screen of death.' Help would be appreciated.
I cannot boot into recovery, I cannot access anything. The phone is stock, unrooted, and running KitKat 4.4.2 without any modifications whatsoever. It's about 5 months old now, so it's still covered by warranty and I don't want to void it.
Narwhal73 said:
Looking for a quick fix here as I can't go to the service centre and get a replacement until at least Tuesday, and I need my phone working before then. I'm hoping someone else has had the same problem and can help me out.
My Moto G froze and became unresponsive (while I was refreshing my Gmail inbox) and it would not accept any input. I held down the power button and the power menu opened, however when I tried to power it off, it wouldn't accept my touch input. So obviously the next course of action was to hold down the power button for 10 seconds to force a reboot. The Motorola logo appeared and the phone vibrated... then it did nothing.
I tried this a few times and still nothing happened. I am able to boot into the bootloader, but apart from that, the phone goes only so far into the boot cycle before the screen goes black and does nothing.
Motorola's website suggests that if the Moto G becomes unresponsive, and the regular 10 second reset doesn't work, you should hold the power button for 120 seconds and keep it plugged in to a charger. This didn't work either. As of right now, my phone is just sitting here on my desk with what I would call a 'black screen of death.' Help would be appreciated.
I cannot boot into recovery, I cannot access anything. The phone is stock, unrooted, and running KitKat 4.4.2 without any modifications whatsoever. It's about 5 months old now, so it's still covered by warranty and I don't want to void it.
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Can you boot into bootloader mode and use adb command from a pc? If yes, maybe you can try to flash a stock recovery img file via your pc to phone.
echui2014 said:
Can you boot into bootloader mode and use adb command from a pc? If yes, maybe you can try to flash a stock recovery img file via your pc to phone.
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Would that require unlocking my boot loader though? I don't want to void my warranty, especially considering I did nothing to the phone and it's currently unresponsive.
I am not sure - but my guess is that bootloader needs to be unlocked to install custom recovery to "recover" & backup userdata before flashing the entire original stock firmware; that's usually the first step we see in all those modding guide in different forums online.
How to get into safe mode
www[dot]youtube[dot]com/watch?v=NSHzoSEx8xY
** I am unable to post outside url yet.**
I suppose you can also contact motorola support to see if they can help you recover your data before getting the phone fixed or replaced under their warranty program.
Hey,
had a weird issue with my OPO for the second time today. The volume-lower button just starts lowering the volume, without me pressing it. If I turn the volume up it goes down again instantly. Tried a reboot, but of course landed in recovery... What could be doing this? Also, Im rooted, with PA installed. I managed to boot into the OS once, but the issue was still there, so I rebooted into recovery again, wiping the caches this time. Now I cant exit the recovery anymore, it keeps booting in there... I really dont know what to do. If this is a hardware issue my warranty would still cover it, but the Oneplus support is terrible from what ive heard. I cant use the phone in this state and i most certainly cant wait weeks for a replacement.
Any help is appreciated!
Hello everyone! So I've had my phone (HTC One M8) rooted and custom recovery and rom installed for a little while now. The latest rom I've installed was Android Revolution HD 22.1. I also have twrp 2.8.1.0 installed. The other day my phone got wet and started to constantly reboot itself, wouldn't shut off and stay off, would never actually start. I put it in a cup of rice for 2 days, then proceeded to plug it in to charge it. Once charged enough I tried to turn it on. It only made it the HTC One logo screen and would vibrate every 10 seconds or so. I tried rebooting several times and no matter what I did with different button combinations I could not get it to load into bootloader. Eventually with restarting different ways and "mechanically stressing" the phone (short temper lol) I managed to get it to loading into the rom itself. From there I opened hasoons all in one toolkit to reboot directly into recovery and recovered to the stock rom. So the phone will now reboot with no problem into this rom. I haven't tried reflashing the ARHD 22.1 rom again because im afraid it'll break again. However, while in the stock rom everything work fines except for the volume up button which does nothing, except for while the screen is off, if I turn my phone to landscape the camera app will open without me even pressing the volume up button. If I reboot into bootloader via the quickboot app or hasoons toolkit, my volume down button with make the cursor go up, the volume up button does nothing, and the power button does nothing. The only thing I can do in bootloader is to hold power+volume up to get the phone to reboot. I also cannot get bootloader to load by holding volume down+power. So, After all that explaining, my main question would be, do you think that the buttons are shorting in a weird way because of water damage, or do you think my software got corrupted because of all the rebooting it did? Any help is appreciated, thanks!
-Tim
Hi,
You could try a clean flash of the rom.... If you're sure the wonky buttons won't interfere with the flash, because if they do... You'll be left with no OS on the device.
Water can affect many things, especially with power on while it was wet. This will be hard to solve, and could get costly. Usually with water damage, you fix or replace one thing, only to find now that something else doesn't work. Can turn into a real money pit.
You're issue isn't so bad, but my usual advice for worse cases are save your money for a new device, because you may never get your device fully working and spend a lot of money trying to fix it.
Ah, I just saw you already asked for help in your device section. Good. ?
Then this thread can be closed, as we're here to help navigate the site, not support.
Thank you.
A couple of months back I decided to root my device. I did this using the unlocking the bootloader method. As a result, I lost my DRM keys, and I managed to restore DRM function by following the methods detailed here: http://forum.xda-developers.com/crossdevice-dev/sony/xperia-z1-z2-z3-series-devices-drm-t2930672
I had to download the stock Android 4.4.4 from online, which I flashed my phone with - no problems. Things ran smoothly from then for about a month, and then I realised that my cellular network started to malfunction, and I couldn't access apps like YouTube and Snapchat on the cellular network. This prompted me today to do a "soft reset" of my phone, by holding the power button and volume up button simultaneously for about 3 seconds - under the impression that it would restore my phone settings back to the factory default.
Much to my horror, the worst case scenario happened. When I performed the soft reset, my phone vibrated 3 times and switched off. When I tried to turn it back on, it would show the boot-up screen indicating "SONY", followed by the next screen indicating "powered by android", and then it would show the blue screen with the wavy lines. It stayed on this screen for about 20 minutes. I figured something was wrong, and I tried to soft reset it again, only to be stuck at the blue screen once again. I decided to let it stay that way for 2 more hours, in order to drain the battery. When the battery drained, I turned it back on, and it was still stuck at the blue wavy screen.
I don't know a whole lot about Android phones, and I have no idea why this is happening, but it is causing me an immense amount of frustration - I have invaluable data on that phone, and to lose it would just be devastating. I can't even begin to describe it. I'm using TWRP recovery, and I'm also using TitaniumBackup which is backed up onto my phone's internal storage, and I can't access any of the files on my phone from my computer, because it doesn't recognise my phone.
This has been a long one, thanks for bearing with me. I've got a few questions:
1. What's the problem that's preventing my phone from booting?
2. How do I fix it?
3. If it's unfixable, how can I retrieve my data from my phone?
Really, really hoping someone can help me out on this - I'm completely lost and am desperate here. Thank you in advance!
Can you boot into TWRP's recovery mode using the volume down key?
Just press volume down when you see the green light on your notification led upon powering on your phone
Well something keeps the phone to boot, try to clean cache in recovery, it might help.
But to restore data on internal storage, count it as unpossible.
Hey guys. I'm pretty desperate so i decided to make this thread.
Here is my problem:
I have changed screen on my phone today. Everything went without any problems since I tried to turn on the phone.
When I tried to turn it on I can see only MI logo on display ... Then after couple of seconds phone will restart automatically and goes into Recovery mode.
I tried to boot it from there without any results. Also tried to reset and wipe data without any results.
The biggest problem is that I cant even get into Fastboot menu by pressing Power button + volume down button. So I cant connect my phone with PC and try to flash new ROM.
Any suggestions? I would be really thankful for any advice.
Thank you very much.
roweruur said:
Hey guys. I'm pretty desperate so i decided to make this thread.
Here is my problem:
I have changed screen on my phone today. Everything went without any problems since I tried to turn on the phone.
When I tried to turn it on I can see only MI logo on display ... Then after couple of seconds phone will restart automatically and goes into Recovery mode.
I tried to boot it from there without any results. Also tried to reset and wipe data without any results.
The biggest problem is that I cant even get into Fastboot menu by pressing Power button + volume down button. So I cant connect my phone with PC and try to flash new ROM.
Any suggestions? I would be really thankful for any advice.
Thank you very much.
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Did you follow a tutorial for replacing the screen on your device? Where did you get the screen from? Was your screen replacement just the Touch Panel or the full screen replacement with LCD + Touch Panel? Was it an actual Xiaomi part or an aftermarket part? I would take your device apart again and make sure you didn't leave something loose or disconnected.
Quick question. Was you old display still working where you could see what was going on? Like, was it just cracked or was it completely inoperable?
Sent from my Nexus 6 using XDA-Developers mobile app
Thanks for reply. Yes I followed complete tutorial on youtube. Screen is from ebay. It should be original. I replaced full screen ( lcd + touch panel ).
So found simillar problem as mine - due to improper installation of back cover volume up button was pressed which caused that phone went to recovery menu after start ... ( you have to hold volume up + power key to get to Recovery menu). So I tried to dismantle it again but it didnt help. Still have same problem.
Yes old display is alright. I can see everything just touch screen is broken so I cant do anything on it. But I cant imagine this would be problem of display ....
Give your craftsmanship and handiwork the benefit of the doubt and install your old LCD+Touch Panel and see what happens. If you have everything installed correctly with every cable connected to it proper location then you should be able to boot normally.
Sent from my Nexus 6 using XDA-Developers mobile app