Looking for a quick fix here as I can't go to the service centre and get a replacement until at least Tuesday, and I need my phone working before then. I'm hoping someone else has had the same problem and can help me out.
My Moto G froze and became unresponsive (while I was refreshing my Gmail inbox) and it would not accept any input. I held down the power button and the power menu opened, however when I tried to power it off, it wouldn't accept my touch input. So obviously the next course of action was to hold down the power button for 10 seconds to force a reboot. The Motorola logo appeared and the phone vibrated... then it did nothing.
I tried this a few times and still nothing happened. I am able to boot into the bootloader, but apart from that, the phone goes only so far into the boot cycle before the screen goes black and does nothing.
Motorola's website suggests that if the Moto G becomes unresponsive, and the regular 10 second reset doesn't work, you should hold the power button for 120 seconds and keep it plugged in to a charger. This didn't work either. As of right now, my phone is just sitting here on my desk with what I would call a 'black screen of death.' Help would be appreciated.
I cannot boot into recovery, I cannot access anything. The phone is stock, unrooted, and running KitKat 4.4.2 without any modifications whatsoever. It's about 5 months old now, so it's still covered by warranty and I don't want to void it.
Narwhal73 said:
Looking for a quick fix here as I can't go to the service centre and get a replacement until at least Tuesday, and I need my phone working before then. I'm hoping someone else has had the same problem and can help me out.
My Moto G froze and became unresponsive (while I was refreshing my Gmail inbox) and it would not accept any input. I held down the power button and the power menu opened, however when I tried to power it off, it wouldn't accept my touch input. So obviously the next course of action was to hold down the power button for 10 seconds to force a reboot. The Motorola logo appeared and the phone vibrated... then it did nothing.
I tried this a few times and still nothing happened. I am able to boot into the bootloader, but apart from that, the phone goes only so far into the boot cycle before the screen goes black and does nothing.
Motorola's website suggests that if the Moto G becomes unresponsive, and the regular 10 second reset doesn't work, you should hold the power button for 120 seconds and keep it plugged in to a charger. This didn't work either. As of right now, my phone is just sitting here on my desk with what I would call a 'black screen of death.' Help would be appreciated.
I cannot boot into recovery, I cannot access anything. The phone is stock, unrooted, and running KitKat 4.4.2 without any modifications whatsoever. It's about 5 months old now, so it's still covered by warranty and I don't want to void it.
Click to expand...
Click to collapse
Can you boot into bootloader mode and use adb command from a pc? If yes, maybe you can try to flash a stock recovery img file via your pc to phone.
echui2014 said:
Can you boot into bootloader mode and use adb command from a pc? If yes, maybe you can try to flash a stock recovery img file via your pc to phone.
Click to expand...
Click to collapse
Would that require unlocking my boot loader though? I don't want to void my warranty, especially considering I did nothing to the phone and it's currently unresponsive.
I am not sure - but my guess is that bootloader needs to be unlocked to install custom recovery to "recover" & backup userdata before flashing the entire original stock firmware; that's usually the first step we see in all those modding guide in different forums online.
How to get into safe mode
www[dot]youtube[dot]com/watch?v=NSHzoSEx8xY
** I am unable to post outside url yet.**
I suppose you can also contact motorola support to see if they can help you recover your data before getting the phone fixed or replaced under their warranty program.
Related
Hello, my Photon started acting up really weird. First of all, it was really slow. I thought it's because I had like 150MB left and it was nearly full data-wise. However, I erased most of the data, and left it with 3GB left. Didn't work and it got worse.
I have these stripes around the display (just at sides, not at middle), while phone is turned on. Doesn't matter if in system, or at boot logo. Doesn't matter, because whenever I get to system, I can be in system for like 1 minute, then every application starts crashing (Apex launcher, Google play, whatever you pick) and I basically can't get anywhere. Also if I go to sleep mode, phone is basically dead and it's pure luck when I will turn on phone again. I am trying every few minutes and it's worthless, because any time I get to system anyway, I crash after few seconds.
What to do? I was planing to install custom ROM yesterday, but never got to that, because this all started to act up. So what should I do? Reset system? Any other ideas? Is phone dead?
Sorry for bad english, no bully please.
Thanks in advance
Update - now when I am trying to start up my phone, I have just black screen with white lines in the middle. Then phone shuts down. I will give more info when I will be at home and can get phone on charger
Well definitely try to charge the device up. You might try re-flashing the stock ROM using RSD Lite... Although from your description I fear your issue may be hardware related.
Could turn device on. Apparently that black screen with white lines was just discharged phone. When I put it on charger, I could again boot into system and it was working until I pressed power button to go to sleep mode and phone is again dead. Will try to flash RSD Lite later today and will post what happened
kanek06 said:
Could turn device on. Apparently that black screen with white lines was just discharged phone. When I put it on charger, I could again boot into system and it was working until I pressed power button to go to sleep mode and phone is again dead. Will try to flash RSD Lite later today and will post what happened
Click to expand...
Click to collapse
Charge the device as much as you possibly can before doing anything with RSD. Ideally you should have at least 50% battery in the device when flashing anything.
This is really miserable. I can't really get into bootloader. Because phone after that 'crash' or whatever you want to call it is dead and I can't even see if it's turned on or not. Basically I am randomly waiting when it's gonna restart and then I just get into system. Even if I fully discharge it, it will have black screen with white lines first, it flashes quite couple times and then it will finally boot into system. Also I remember it was ***** in past to get into recovery. Can I do anything from system? Because as soon as I don't turn off my screen by power button, phone is working, though it has those lines on side of LCD (I will try to borrow camera from someone and post it here today).
I set automatic turning screen off for 10 minutes and I am really careful about pressing power button. Sucks there is only option for just 10 minutes, so I have to tap on screen at least for once every 10 minutes or I will not have working phone. **** my life, really.
kanek06 said:
This is really miserable. I can't really get into bootloader. Because phone after that 'crash' or whatever you want to call it is dead and I can't even see if it's turned on or not. Basically I am randomly waiting when it's gonna restart and then I just get into system. Even if I fully discharge it, it will have black screen with white lines first, it flashes quite couple times and then it will finally boot into system. Also I remember it was ***** in past to get into recovery. Can I do anything from system? Because as soon as I don't turn off my screen by power button, phone is working, though it has those lines on side of LCD (I will try to borrow camera from someone and post it here today).
I set automatic turning screen off for 10 minutes and I am really careful about pressing power button. Sucks there is only option for just 10 minutes, so I have to tap on screen at least for once every 10 minutes or I will not have working phone. **** my life, really.
Click to expand...
Click to collapse
Why can't you turn the phone off and charge it while off, or boot to recovery and charge the phone in recovery?
arrrghhh said:
Why can't you turn the phone off and charge it while off, or boot to recovery and charge the phone in recovery?
Click to expand...
Click to collapse
About charging it while turned off - Can't because when I try to turn it on again, it's roulette when I get finally bootloader logo and not black screen with white stripes.
And boot to recovery. Is it possible to like download some command prompt application and boot to bootloader from there? I know when I had my G1 (and when I actually understood android ) you could boot to recovery or bootloader via console. I have astro installed on phone, so downloading some console application and installing it shouldn't be problem.
Btw as we are speaking, I tried to call someone and I basically get same thing like when I am going to sleep mode, I get black screen and now I am just waiting, when phone will eventually want to restart itself.
kanek06 said:
About charging it while turned off - Can't because when I try to turn it on again, it's roulette when I get finally bootloader logo and not black screen with white stripes.
And boot to recovery. Is it possible to like download some command prompt application and boot to bootloader from there? I know when I had my G1 (and when I actually understood android ) you could boot to recovery or bootloader via console. I have astro installed on phone, so downloading some console application and installing it shouldn't be problem.
Btw as we are speaking, I tried to call someone and I basically get same thing like when I am going to sleep mode, I get black screen and now I am just waiting, when phone will eventually want to restart itself.
Click to expand...
Click to collapse
Still sounds like some sort of a hardware issue, is the phone new to you?
You can certainly force bootloader mode, in several ways. When it's off you can hold power + camera and it will give you a choice of what to boot. When it's in Android you can do "adb reboot recovery" or "adb reboot bootloader" depending on where you want to end up. There are various apps which can also do this for you, if you are on the stock ROM but rooted.
arrrghhh said:
Still sounds like some sort of a hardware issue, is the phone new to you?
You can certainly force bootloader mode, in several ways. When it's off you can hold power + camera and it will give you a choice of what to boot. When it's in Android you can do "adb reboot recovery" or "adb reboot bootloader" depending on where you want to end up. There are various apps which can also do this for you, if you are on the stock ROM but rooted.
Click to expand...
Click to collapse
Phone is not new. I bought it used about one year ago.
I am not entirely new to android, but I didn't have android phone for 2 years and then I got this one. So I am really pretty **** with android atm
I will try reboot to bootloader from some console application.
I am rooted, opened bootloader, stock rom
Finally got into recovery, what now?
Also, when I once booted to system, I downloaded some root checking app, and root apparently isn't here. Well cornholio told me it is rooted back when I gave him my phone to perform sim card mod, but whatever. However, I am in recovery, but device is not detected by RSD Lite.
kanek06 said:
Finally got into recovery, what now?
Also, when I once booted to system, I downloaded some root checking app, and root apparently isn't here. Well cornholio told me it is rooted back when I gave him my phone to perform sim card mod, but whatever. However, I am in recovery, but device is not detected by RSD Lite.
Click to expand...
Click to collapse
Well reading back thru this thread, I was suggesting RSD Lite back to stock. I'm not really sure what you want to achieve tho, what your "final" goal is here.
I'm not even sure what kind of recovery you are booted into - stock recovery? CWM?
Either way, if you want to RSD the phone back to stock, you need to boot into fastboot/bootloader mode - not recovery. Just make sure the phone is charged up as much as possible before flashing in RSD.
Oh, sorry - misunderstanding from my side, thought I can switch to fastboot from recovery, oh well.
Also yeah, stock recovery.
To spread more facts - in case somebody would have similiar problems, when I try to just turn phone on, I have zero success what so ever. There's just this blank black page flashing every few seconds. However, when I remove back cover, I somehow force phone to load to bootloader logo, then I finally get chance to force phone to get to recovery. I will try to get to fastboot
kanek06 said:
Oh, sorry - misunderstanding from my side, thought I can switch to fastboot from recovery, oh well.
Also yeah, stock recovery.
To spread more facts - in case somebody would have similiar problems, when I try to just turn phone on, I have zero success what so ever. There's just this blank black page flashing every few seconds. However, when I remove back cover, I somehow force phone to load to bootloader logo, then I finally get chance to force phone to get to recovery. I will try to get to fastboot
Click to expand...
Click to collapse
Not sure if stock recovery has adb enabled, but if you have adb you can 'adb reboot bootloader'.
Otherwise do the power+cam trick I mentioned earlier.
http://i.imgur.com/3XYLngJ.png
kanek06 said:
http://i.imgur.com/3XYLngJ.png
Click to expand...
Click to collapse
Did you remove the getvar lines from the xml file...?
Yes
Weird. I only recall seeing that when people were trying to downgrade... but you are flashing 4.1.2.
The phone is in fastboot mode? What happens when you click "show device"? The "Device Properties" section is eerily empty.
I know it sounds shady, when I am coming back here again in few weeks, just been a bit busy lately, sorry about that.
However, somehow I got phone to flash it. The white graphical lines on sides dissapeared, however I got some new bug - I can't use phone in portrait mode, just in landscape - aka I need to swipe keyboard to have phone working. Also, that thing when phone completely stops working now occurs only when I am in that portrait mode, but I can restart phone this time.
When I finished this, it was midnight so I went to bad, so I tried to set up alarm, if it's gonna randomly shutdown like before and unfortunately, yes it did. I was waken up with this classical white line graphical bug black screen and had to reboot the phone. Oh well, managed to boot to system and it takes 5 minutes to fetch sim card (I have sim card mod from cornholio) and as I said, those white lines on side aka mysterious graphical bug is back.
Unfortunately for me, starts looking like real hardware issue now
Hello everyone! So I've had my phone (HTC One M8) rooted and custom recovery and rom installed for a little while now. The latest rom I've installed was Android Revolution HD 22.1. I also have twrp 2.8.1.0 installed. The other day my phone got wet and started to constantly reboot itself, wouldn't shut off and stay off, would never actually start. I put it in a cup of rice for 2 days, then proceeded to plug it in to charge it. Once charged enough I tried to turn it on. It only made it the HTC One logo screen and would vibrate every 10 seconds or so. I tried rebooting several times and no matter what I did with different button combinations I could not get it to load into bootloader. Eventually with restarting different ways and "mechanically stressing" the phone (short temper lol) I managed to get it to loading into the rom itself. From there I opened hasoons all in one toolkit to reboot directly into recovery and recovered to the stock rom. So the phone will now reboot with no problem into this rom. I haven't tried reflashing the ARHD 22.1 rom again because im afraid it'll break again. However, while in the stock rom everything work fines except for the volume up button which does nothing, except for while the screen is off, if I turn my phone to landscape the camera app will open without me even pressing the volume up button. If I reboot into bootloader via the quickboot app or hasoons toolkit, my volume down button with make the cursor go up, the volume up button does nothing, and the power button does nothing. The only thing I can do in bootloader is to hold power+volume up to get the phone to reboot. I also cannot get bootloader to load by holding volume down+power. So, After all that explaining, my main question would be, do you think that the buttons are shorting in a weird way because of water damage, or do you think my software got corrupted because of all the rebooting it did? Any help is appreciated, thanks!
-Tim
Hi,
You could try a clean flash of the rom.... If you're sure the wonky buttons won't interfere with the flash, because if they do... You'll be left with no OS on the device.
Water can affect many things, especially with power on while it was wet. This will be hard to solve, and could get costly. Usually with water damage, you fix or replace one thing, only to find now that something else doesn't work. Can turn into a real money pit.
You're issue isn't so bad, but my usual advice for worse cases are save your money for a new device, because you may never get your device fully working and spend a lot of money trying to fix it.
Ah, I just saw you already asked for help in your device section. Good. ?
Then this thread can be closed, as we're here to help navigate the site, not support.
Thank you.
My girlfriend dropped her phone yesterday and despite that it's encased in a bulky Ballistics case it appears that the power button is broken now. When I plug the phone into my laptop using her USB cable the phone automatically boots up the Google screen with the lock icon, vibrates and then shuts off and reboots again resulting in a boot loop. Unfortunately she's out of warranty. She opened the phone and the iron nub of the power button appears to be unmovable. She also tried going into recovery, but the phone continues to reboot.
Is there any way we can fix this? I read that some people can get theirs repaired at a repair shop, but I'm not sure how viable that is in Canada. Please advise.
Getting the power button fixed isn't too expensive. Hopefully that's all you need. ?
whyareallusernamestaken said:
My girlfriend dropped her phone yesterday and despite that it's encased in a bulky Ballistics case it appears that the power button is broken now. When I plug the phone into my laptop using her USB cable the phone automatically boots up the Google screen with the lock icon, vibrates and then shuts off and reboots again resulting in a boot loop. Unfortunately she's out of warranty. She opened the phone and the iron nub of the power button appears to be unmovable. She also tried going into recovery, but the phone continues to reboot.
Is there any way we can fix this? I read that some people can get theirs repaired at a repair shop, but I'm not sure how viable that is in Canada. Please advise.
Click to expand...
Click to collapse
I have had this issue for the past 4 days. After many attempts of trying to bang the phone a lil onto my hand (for where the power button is located at), sometimes the phone will boot fine, for as long as you do not click the power button again it won't act up.
(I am pretty sure I didn't drop my phone when I was napping in the car, it just started out of nowhere after I have been using lollipop 5.0 with franco kernel for like 2 months without any problem).
Same sypmtoms, bootloop (looked like the power button defective / boot IC on mobo defective), can't even stay on recovery/bootloader screen/system for longer than 5 sec.
Try these :
- spam click power button, until it is able to boot into system, you will have to keep clicking, for every click you either screen on/off you will realize Power Off options may pop up, it looks like the power button has been holded for few sec to trigger the power off, but all you do was spamming the click to keep the button active, you have to click until you feel that certain point the power off doesn't pop up, then stop clicking ( remember never to touch that power button again for NOW), if after a few sec of using the phone and it doesn't force shut down (result from power button defective where it sense its being clicked and hold for like 8-15 sec). Then you are good to carry on whatever I am to tell here.
- go to about phone, click the build number for 5-10 times until you get the unlocked developer mode
- back, click on developer options, enable usb debugging mode (this will pop another message asking you if you want the device to memorise your pc's mac address) that way it is synced with your pc.
- before you proceed with any other thing, go to playstore, download power button to volume button, enable volume power, check start volume power on bootup, check screen off. This will help you greatly for not touching the power button to unlock the screen when you are working on your pc.
- if you have all the correct nexus usb driver installed onto your pc, you need to get Minimal ADB and Fastboot installed onto pc. After installing, run Minimal adb and fastboot, a command prompt windows will pop out and is automatically redirected to the minimal adb folder. key in this command
"adb devices" to see if it detects your device or not. There should be at least a device listed if you have the usb driver installed correctly
- now you can make use of adb commands to reboot into bootloader/recovery to do any flashing of system, backup all your data that you needed to PC. Download official 5.0.1 nexus 5 image and extract it into the Minimal ADB folder.
- is your bootloader unlocked? if not do adb reboot-bootloader
- fastboot oem unlock (this will wipe all your data on the phone)
- fastboot reboot after the wipe is done
After that you can actually carry on with flashing back to stock images. Look at this link http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701 for flashing to stock factory image.
I am not sure which step has actually solved my problem, because on my first flashing of factory image, booting into system as a brand new device (no extra softwares, yet to recover any of my data). the problem persists as long as I clicked on power button once, it'll act up again random power off and bootloop.
I actually was on a follow-up cases with google play support team from Aus as my device was bought from Aus. After the last step of factory image setting, doesn't help, I intended to ship it back for RMA as my device is still under warranty and I suspected it was the hardware issues from power button too. They will send me another refurbished device. After ending the call, they sent me link to proceed with warranty claims where I need to fill in several forms and ship the device back to them.
I decided to give it one more try, due to my phone was previously unlocked, rooted, changed to franco kernel.
By restoring to stock images made my device unroot, I was afraid of google will accuse me for unlocking bootloader voided the warranty and not willing to replace another unit for me. I locked back the bootloader, then I remembered in bootloader, fastboot oem device-info shows that a record of a phone if it has been unlocked, it will show Tampered status as True, google probably can use that to track if a device has been unlocked before. So I unlocked my bootloader again (which causing another wipe for whatever data is in the device).
So I looked up on google again and found source for changing that tampered status to False in addition to locking the bootloader again, but to change that tampered status, I need to use TWRP to run the scripted zip file, so I used fastboot boot path (it is stated in the link I gave you above) to boot into TWRP images temporarily from my desktop and ran the zip file, I always practice wiping data, cache and everything before I boot the device back into a brand new factory image.
So I went to wipe dalvik cache. Rebooted the system - it was running the Optimizing x numbers of Applications.
Upon finished with that. I was surprised that, after a few clicks of power button, the random power off issues is no longer there. I even test clicking on the power button for entire day. The symptom isn't coming back. So I emailed google play support team to cancel my warranty ticket and close the case for now.
Should there be any problem again I will probably then claim the warranty for replacement.
Its been more than 24 hours now that I am using the device without any problem of random power off and on or stuck in bootloop due to power button defective.
I suspect it is either the 5.01/5.0 lollipop with ART that is causing something wrong with the boot IC / power button defective in a long run.
Or maybe it was some settings I have changed in franco kernel ? but it was running fine for 2 months which made me doubt that it is franco kernel
Or it could be some of the apps I used to tweak my phone settings - LLama and tactile player (which I have set something condition and actions for power button) but I doubt it is caused by these either.
I will observe and see if the problem comes back after some time of using the 5.0.1 stock image now.
Oh I am also back to using franco kernel, unlocked bootloader and rooted again. Haha...
Hopefully you are able to solve the problem by trying some factory reset method + wiping cache, partition and dalvik.
If not, you probably may have the hardware issues, I have seen some other forum/websites with n5 users upon replacing the mobo, no longer encounter such problem.
Regards,
Kean
Thanks for the replies. My girlfriend was able to get the power button repaired for $80 and replaced the external button for $7 + tax, she paid $98. At least it's cheaper than a new phone.
Bought a Nexus 5 about 6 months ago USED. It has been amazing. I got the latest OTA a week ago or so, not sure if that has anything to do with current issues.
About 2 days ago started randomly restarting. Today, it shut down and has been in continuous loop restarting. I see "Google" and maybe even the boot dots loading, then it is off. Three seconds later, starts again and repeats. Never makes it all the way into Android system. I let it sit for a while and when I pick it up, without touching any buttons, it repeats all of this. I suppose it is probably dead in general, but I don't know. Do you guys have any ideas? Again, I bought it used and from a ma/pap store who said they buy 100 in bulk, which made me skeptical, but they also had a 60 day guarantee and it was amazing the first 60 days and even after. It has been error free for 6 months, so I don't know if this is just a random issue or if the previous owner dropped it in a lake and I got lucky, or what. FWIW the damn thing has been in a case and never dropped, so it isn't anything that I have done I don't think. Thanks for any help.
edit: never rooted, never messed with, always been stock
Another user reported some instability since the last OTA update.
Flashing the full factory images did the trick.
a friend of mine gave me his nexus 5 to repair and its doing something similar. He had ir rooted and on latest 5.1.1 (i think). Either way, he said it was randomly locking up and rebooting. When i got it it had the red blinking light when plugged so i got a new battery. That got fixed but then the constant bootloop showed itself. I flashed TWRP (many versions, 2.6.3.1; 2.7.1.1; 2.8.7.1; the one that worked best was 2.7.1.1). So, once in twrp wiped, pushed cm 12 snapshot, flashed it, pushed gapps, falshed, pushe supersu flashed. Started the system. That precise order of things (ie: pushing flashing, then pushing something new and flashing it) was what gave me best results to actually boot up at least once. Once booted up and logging in and everything to cm i had some sort of stability (even rebooting and powering off) but i think that everything went wrong when i plugged the phone to the computer and it was back to bootloops and not even getting to the recovery. Flashed everything again. Didnt work. Had to leave the phone sit for a while (without the back casing) before trying again, in order, before getting any success. Im starting to think of ovrheating but it doesnt even get that hot...
Dunno if you guys have any ideas on this. Or if i can give you mor details to help us out.
Regards!
Looks like I'm having a similar problem to what is described here, as well as http://forum.xda-developers.com/google-nexus-5/help/bootlooped-dont-how-to-enable-debugging-t3215951
I've had one of my Nexus 5 phones running OmniROM 5.1.1 for some time now, very stably. After trying out the Marshmallow preview and going back to that ROM, I started having spontaneous hard reboots and hard crashes. The phone would often boot loop before even getting to the OmniROM boot animation. It was also very recalcitrant about entering and staying in the boot loader, rebooting spontaneously shortly after rendering the boot loader screen. I was occasionally able to "grab" control long enough to get it to boot into TWRP, from which a boot to Android seemed to usually get it out of the loop and into running Android.
I've flashed back the boot loader and baseband from factory-stock 5.1.1 LMY48M (HHZ12h and 2.0.50.2.26) using the flash-base.sh script from a freshly downloaded and extracted hammerhead-lmy48m. Things appeared to be OK last evening and this morning, but things got worse today.
Now the phone is in a state where it is not responsive to the power button when unplugged. I can hold it down for 30 seconds with no response.
If I plug in USB, it spontaneously starts rebooting, not showing more than about two seconds of the Google boot loader screen. If I hold the down-volume button, I can get the boot-loader screen, but no matter how fast I try to be, I can't select anything more than "Restart bootloader" (or "Power off") option before it spontaneously reboots (to boot loader).
As far as I know, the battery had a significant charge before this started happening.
I see the same behavior if the phone is connected to a USB charging source, rather than a USB port.
I've tried pulling the SIM, but that doesn't change the behavior.
adb wait-for-device never returns, so poking it over adb doesn't seem to be an option.
fastboot devices also doesn't see the phone, for the brief time the boot loader is running.
Any suggestions on how to get this into the boot loader so I can at least re-flash it?
Nexus 5 D820(E) 32 GB
Edit:
WaxLarry said:
In my opinion your problems seems power button's related.
Click to expand...
Click to collapse
Trying to see how I can "clean" or "clear" the power button now.
Edit:
Paul22000 said:
This morning my Nexus 5 was turned off all of a sudden after not having used it for 20-30 minutes. I held the power button and nothing. I plugged it into power and the "Google" screen appeared. It then went into a reboot loop on and off, on and off, on and off. I held the Volume Buttons and it went into fastboot, but then boot looped out again and again. Searching on Google yielded that this was indeed a common problem. [...]
Click to expand...
Click to collapse
Edit: Repeatedly pressing the power button seems to have temporarily allowed a boot to Android.
In retrospect, I had noticed over the last few days that the phone didn't seem to respond properly to the power button, either "ignoring" it, or when a second press got things started, it would unexpectedly come up with the long-press-volume menu.
One link on how to replace the power switch yourself is http://protyposis.net/blog/replacing-the-nexus-5-power-button/
Ok @jeffsf keep going on this thread. I had the same damn experience, that ended with RMA. LG said that the problem is related to some tension change in the power button. After the RMA I used the phone totally stock and never had a problem. Two months ago I switched to blu_spark kernel and some weeks after i noticed some problem. When I pressed the button to lock the screen, phone locked itself and then screen turned on, sometimes showing the shutdown option. So i understood that something was happening to the power button. I tried to overvolt with a +5mV on general offset and since then i never had problem. If you can enter recovery or bootloader i suggest you to flash some kernel with volt change support and then overvolt the general offset... and keep finger crossed
jeffsf said:
Looks like I'm having a similar problem to what is described here, as well as http://forum.xda-developers.com/google-nexus-5/help/bootlooped-dont-how-to-enable-debugging-t3215951
I've had one of my Nexus 5 phones running OmniROM 5.1.1 for some time now, very stably. After trying out the Marshmallow preview and going back to that ROM, I started having spontaneous hard reboots and hard crashes. The phone would often boot loop before even getting to the OmniROM boot animation. It was also very recalcitrant about entering and staying in the boot loader, rebooting spontaneously shortly after rendering the boot loader screen. I was occasionally able to "grab" control long enough to get it to boot into TWRP, from which a boot to Android seemed to usually get it out of the loop and into running Android.
I've flashed back the boot loader and baseband from factory-stock 5.1.1 LMY48M (HHZ12h and 2.0.50.2.26) using the flash-base.sh script from a freshly downloaded and extracted hammerhead-lmy48m. Things appeared to be OK last evening and this morning, but things got worse today.
Now the phone is in a state where it is not responsive to the power button when unplugged. I can hold it down for 30 seconds with no response.
If I plug in USB, it spontaneously starts rebooting, not showing more than about two seconds of the Google boot loader screen. If I hold the down-volume button, I can get the boot-loader screen, but no matter how fast I try to be, I can't select anything more than "Restart bootloader" (or "Power off") option before it spontaneously reboots (to boot loader).
As far as I know, the battery had a significant charge before this started happening.
I see the same behavior if the phone is connected to a USB charging source, rather than a USB port.
I've tried pulling the SIM, but that doesn't change the behavior.
adb wait-for-device never returns, so poking it over adb doesn't seem to be an option.
fastboot devices also doesn't see the phone, for the brief time the boot loader is running.
Any suggestions on how to get this into the boot loader so I can at least re-flash it?
Nexus 5 D820(E) 32 GB
Edit:
Trying to see how I can "clean" or "clear" the power button now.
Edit:
Edit: Repeatedly pressing the power button seems to have temporarily allowed a boot to Android.
In retrospect, I had noticed over the last few days that the phone didn't seem to respond properly to the power button, either "ignoring" it, or when a second press got things started, it would unexpectedly come up with the long-press-volume menu.
One link on how to replace the power switch yourself is http://protyposis.net/blog/replacing-the-nexus-5-power-button/
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I got a notification for this post since you quoted me. I'm not sure if you're having the same problem but I'll tell you what happened to me, just in case. I called T-Mobile and they referred me to the nearest 3rd party phone repair shop. I went there and after an evaluation, the repairman told me the power button on my phone was indeed broken. They replaced it for $55.
The story doesn't end there though. I took my phone home and a few hours later I tried to use bluetooth and it didn't work. I took it back and found out that unfortunately, when the guy replaced the power button, he inadvertently broke the bluetooth. There's no way to fix bluetooth without replacing the motherboard entirely, which would cost $200. I'd rather buy a new phone at that point since my Nexus 5 was getting old. He refunded me, which was nice. At least the power button worked so I could use my phone. Bluetooth isn't as valuable as being able to you know, turn on the phone, so at least it was a net gain.
After that, I purchased a Nexus 6 and rooted it so I could use double-tap-to-wake (along with the automatic screen on when you pick up the Nexus 6). I also use the following app in order to turn off the screen by swiping up from the home button (I don't care about losing the shortcut to Google Now): Screen Off and Lock
I can now literally go weeks without using the power button on my Nexus 6. (I literally only use it when tap to wake sometimes becomes unresponsive which is rare.)
Bottom line: I will never buy another phone without tap to wake functionality! :good:
A local repair shop here indicated that one sometimes does changing the power switch resolve the issue. They have seen situations where the issue appears to be one of the power-management ICs. Just something to be aware of when examining the potential cost of a repair and who you would have do the work.
Due to some finantial plot twists in my life I've been forced to dust out my old Motorola G 3rd gen and use it as my main phone. A couple of days ago I followed a guide in how to unlock the bootloader and installed Lineage OS, everything was decently smooth, except by the fact that it didn't recognize my SIM card.
So as a troubleshooting step (And since I still didn't had anything important on my phone) I decided to reload a recovery image I had made with the original ROM.
And here is where the troube started. TWRP finished the restoration of the image and I told it to reboot the phone, now it has been stuck on the "Warning Bootloader Unlocked" Warning screen for the past hour or two. When I try to turn it off I hold the power button and 10 second later the screen goes off, but a few seconds later it turns back on and goes back into the warning screen.
When I plug it into my computer it isn't recognized and for some reason it doesn't allow me to enter the Bootloader (It might be worth noting that the volume down button hasn't worked very well for some years.)
So, it's not completely unresponsive, I have a screen and it recognizes button presses to some extent, but I can't do anything with it...
Is there any way I could fix it? I'll appreciate any help. (I don't care if I have to format the phone, I just need to fix it)
martiagosantinez said:
Due to some finantial plot twists in my life I've been forced to dust out my old Motorola G 3rd gen and use it as my main phone. A couple of days ago I followed a guide in how to unlock the bootloader and installed Lineage OS, everything was decently smooth, except by the fact that it didn't recognize my SIM card.
So as a troubleshooting step (And since I still didn't had anything important on my phone) I decided to reload a recovery image I had made with the original ROM.
And here is where the troube started. TWRP finished the restoration of the image and I told it to reboot the phone, now it has been stuck on the "Warning Bootloader Unlocked" Warning screen for the past hour or two. When I try to turn it off I hold the power button and 10 second later the screen goes off, but a few seconds later it turns back on and goes back into the warning screen.
When I plug it into my computer it isn't recognized and for some reason it doesn't allow me to enter the Bootloader (It might be worth noting that the volume down button hasn't worked very well for some years.)
So, it's not completely unresponsive, I have a screen and it recognizes button presses to some extent, but I can't do anything with it...
Is there any way I could fix it? I'll appreciate any help. (I don't care if I have to format the phone, I just need to fix it)
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So I don't know if this is helpful in anyway, but I'll wait for it to run out of battery and then I'll try to plug it into the computer again, maybe that helps in any way?
I found this reddit thread
https://www.reddit.com/r/MotoG/comments/5iz8fz
Someone had the same issue (Or a very similar one) I had, but I don't know if OP figured out a way to fix it, or if he was able to get into the bootloader.
Update, the phone ran out of battery and it's shows the low battery screen when I try to turn it on, or when I try to enter Bootloader, it's still not recognized by my PC