Related
People, I just got a refurbished XOOM a few days back. This is the WiFi only US model. I checked the status, and it says its still on 3.2. I see that there should be atleast 2 OTA updates for this - one to 3.2.1 and one to 4.0.3. But when I check for system updates, I keep getting this "You system is up to date!" message. I connected it to WiFi and let it sit for a couple of days now, and still no updates. Am I doing something wrong? Anyone is this same situation? A search did not turn up anything on the forums nor on google.
Any help would be much appreciated.
I would prefer not to root it for atleast the first 90 days while it is still in warranty.
Current system info:
Model Number : MZ604
Android Version : 3.2
Firmware : GAS_EMEA_USAHUBLWFRTDACH_P009
Build number: H.6.6-23
Thanks
Mine is the same. 1saleaday.com? Did you have a strange plug adapter you had to use? I dont think we got the US version.
kandroid said:
People, I just got a refurbished XOOM a few days back. This is the WiFi only US model. I checked the status, and it says its still on 3.2. I see that there should be atleast 2 OTA updates for this - one to 3.2.1 and one to 4.0.3. But when I check for system updates, I keep getting this "You system is up to date!" message. I connected it to WiFi and let it sit for a couple of days now, and still no updates. Am I doing something wrong? Anyone is this same situation? A search did not turn up anything on the forums nor on google.
Any help would be much appreciated.
I would prefer not to root it for atleast the first 90 days while it is still in warranty.
Current system info:
Model Number : MZ604
Android Version : 3.2
Firmware : GAS_EMEA_USAHUBLWFRTDACH_P009
Build number: H.6.6-23
Thanks
Click to expand...
Click to collapse
I had similar problem I just rooted and updated manually. Since this is a developer tablet Motorola provides all the software to restore back to stock if you need a warranty replacement.
http://forum.xda-developers.com/showthread.php?p=15593896
I follow the instructions in the thread above! Worked perfectly.
Sent from my Xoom using XDA
acoleman.mobile said:
Mine is the same. 1saleaday.com? Did you have a strange plug adapter you had to use? I dont think we got the US version.
Click to expand...
Click to collapse
Yep. 1saleaday.com
I got the micro USB cable with it. I think you might have gotten the OTG cable (Micro USB Host Cable) instead.
I thought I was getting the US version!. When I powered it on for the first time, the language was in German. I just assumed that the language got changed by accident.
The funny part is, I am not able to find this build H.6.6.23 on the motorola page (http://developer.motorola.com/products/software/). So how do we figure out which version this is?
theherodrownd said:
I had similar problem I just rooted and updated manually. Since this is a developer tablet Motorola provides all the software to restore back to stock if you need a warranty replacement.
Click to expand...
Click to collapse
Thanks. But how would I know which version I have? As mentioned ^, H.6.6.23 is no where to be found? Was your build the same? Or was it different?
I wanted to get the XOOM so I can get the official version of ICS, but it looks like that's not going to happen
thevumeister said:
http://forum.xda-developers.com/showthread.php?p=15593896
I follow the instructions in the thread above! Worked perfectly.
Sent from my Xoom using XDA
Click to expand...
Click to collapse
Were you on the same 6.6-23 build? I don't see this build listed on that thread? My only concern is, if I do need to go back to the stock ROM, I won't be able to, as this build is nowhere to be found.
kandroid said:
Yep. 1saleaday.com
I got the micro USB cable with it. I think you might have gotten the OTG cable (Micro USB Host Cable) instead.
I thought I was getting the US version!. When I powered it on for the first time, the language was in German. I just assumed that the language got changed by accident.
The funny part is, I am not able to find this build H.6.6.23 on the motorola page (http://developer.motorola.com/products/software/). So how do we figure out which version this is?
Thanks. But how would I know which version I have? As mentioned ^, H.6.6.23 is no where to be found? Was your build the same? Or was it different?
I wanted to get the XOOM so I can get the official version of ICS, but it looks like that's not going to happen
Click to expand...
Click to collapse
Mine is H6.6.23. So if you follow the instructions you'll be fine! It's very straight forward instructions.
Sent from my Xoom using XDA
thevumeister said:
Mine is H6.6.23. So if you follow the instructions you'll be fine! It's very straight forward instructions.
Sent from my Xoom using XDA
Click to expand...
Click to collapse
Thanks! I'll give it a shot.
For anyone wondering, 6.6.23 build is for Retail Germany. The progression of updates is as follows:
6.2.351 (3.0.1) > 6.4.20.1 (3.1) > 6.6.23 (3.2)
So, if you do need to go back to the original stock, it would be 6.2.351
This is great news. I am also having an issue with my xoom not charging, it says charging and then says to connect to charger and it's discharging while i use it plugged in. Is this normal?
---------- Post added at 10:37 AM ---------- Previous post was at 10:08 AM ----------
I have the normal usb cable, it's the power adapter that's odd. It's the same plug as something like a heave duty air conditioner or something 220watt, and it has an adapter to make it plug into a normal outlet.
I also got the 1saleaday xoom and had the same h 2.6.6-23 build
I followed the instructions posted in the thread about about how to GED-ify your xoom and it will revert back to US 3.2 then it will see an update and keep updating you (i had like 5 total) all the way up to iml77 build aka ICS
---------- Post added at 04:05 PM ---------- Previous post was at 03:55 PM ----------
acoleman.mobile said:
This is great news. I am also having an issue with my xoom not charging, it says charging and then says to connect to charger and it's discharging while i use it plugged in. Is this normal?
---------- Post added at 10:37 AM ---------- Previous post was at 10:08 AM ----------
I have the normal usb cable, it's the power adapter that's odd. It's the same plug as something like a heave duty air conditioner or something 220watt, and it has an adapter to make it plug into a normal outlet.
Click to expand...
Click to collapse
what you have is a european outlet, with a converter to match US outlets. my dad always travels with a US>euro converter.
Now my problem is I cannot get the drivers to install. Just get an error about the inf file. Any suggestions?
acoleman.mobile said:
Now my problem is I cannot get the drivers to install. Just get an error about the inf file. Any suggestions?
Click to expand...
Click to collapse
It worked! I am on ICS build IM77 now. Thanks for the pointers everyone.
For the driver issue, which version did you download? 32 bit or 64 bit? And what version is your OS?
Please Help
I like many also purchased the moto xoom from 1saleaday which I received today but was very disappointed to see it is NOT the US version so I am running into the same problem of not being able to update to ICS! The instructions seem simple but it is not something I feel comfortable doing on my own.. Can someone please post a video on youtube showing step by step how to do this (PLEASE) I am very new to this all and dont want to ruin my device.. not interested in having the device rooted with custom roms or anything like that, I just want the official ICS release. Also for anyone reading this if you reside in the orange county, ca. area and know anyone who is HONEST and REPUTABLE who can to do this for me for free or small fee please let me know. Thank You
bioshock22 said:
I like many also purchased the moto xoom from 1saleaday which I received today but was very disappointed to see it is NOT the US version so I am running into the same problem of not being able to update to ICS! The instructions seem simple but it is not something I feel comfortable doing on my own.. Can someone please post a video on youtube showing step by step how to do this (PLEASE) I am very new to this all and dont want to ruin my device.. not interested in having the device rooted with custom roms or anything like that, I just want the official ICS release. Also for anyone reading this if you reside in the orange county, ca. area and know anyone who is HONEST and REPUTABLE who can to do this for me for free or small fee please let me know. Thank You
Click to expand...
Click to collapse
while you would have no reason to trust most people on here, there are money on here who could do this for you (or walk/talk you through). I dont have a camera that would allow me to do a walk-through for you, but someone might (or it might already exist)
bioshock22 said:
I like many also purchased the moto xoom from 1saleaday which I received today but was very disappointed to see it is NOT the US version so I am running into the same problem of not being able to update to ICS! The instructions seem simple but it is not something I feel comfortable doing on my own.. Can someone please post a video on youtube showing step by step how to do this (PLEASE) I am very new to this all and dont want to ruin my device.. not interested in having the device rooted with custom roms or anything like that, I just want the official ICS release. Also for anyone reading this if you reside in the orange county, ca. area and know anyone who is HONEST and REPUTABLE who can to do this for me for free or small fee please let me know. Thank You
Click to expand...
Click to collapse
I think you might be better off sticking to Honeycomb for now, until Google and Motorola start pushing ICS officially to other versions. Even though the instructions seem simple, things can go wrong, especially if you have never done this before. This is just a word of caution.
If you really want to do this, I would suggest reading up on setting up adb access on your pc first. This would include - installing the proper motorola drivers, getting your pc to recognize your xoom when you connect it, and getting adb to see your device. Since this does not make any changes to your xoom, you should be ok if something doesn't work as intended.
Once you have this first part setup, then you can venture on to the next parts. The most critical thing is to find instructions that are specific to your device and version, and to stop doing what you are doing if the result of a step doesn't exactly match with the instructions.
I'm sure someone can walk you through the complete process, but if you are not comfortable doing it, you'd be better off letting someone else do it for you, rather than follow instructions over phone or watching a video.
Let me know if you have any other questions.
i would like to do this to my xoom from 1daysale also but the links directions are confusing me a bit? do you have to unzip the 4 files from the u.s pack b4 you put it into the tools folder? i wish there was a video
I order the same thing from 1daysale also... I have the same build and everything.. Do I have to download the Germany build and then go back to stock? then flash again to US?
can i used this to flash back to Germany stock?
I am not sure if we will be able to switch back but to be honest I don't see any point, at least this way you can get updates straight from Google as it will now be classes as a Google Experience Device. Also everything works exactly the same and even Android market shows up in £'s. The only thing is it will be in US language and the keyboard will be a US one and not UK. If you use Swift Key X tablet it wont matter as you can download the English language anyway.
Unfortunately it will wipe everything when you unlock the bootloader. I have only had my Xoom for a month so I didn't mind loosing my game saves (gives me a reason to play again) so backup any documents, photos, music and films to your PC before you start.
You can get Xoot here: [TOOL] XOOT 1.1: Root your XOOM and more! - xda-developers just download the ZIP file at the bottom of the first post.
Unzip Xoot to the main directory of your PC (usually C drive)
I also downloaded and installed the xoom USB drivers from the Moto dev website. I am not 100% sure if these are needed but on my first try my computer had trouble picking up my xoom, but after I installed these it seemed to work (please note I restarted my PC after the install). I downloaded the ones for Windows 7 64bit but just download what ever one is relevant for your computer MOTODEV > Documentation & Tools > USB Drivers
The US stock rom image came from the Moto Dev website but you will have to register before you can download anything. Its a simple registration and wont take you long.
On the Moto Dev page you need go about half way down the page and look for the section MZ604 - XOOM WITH WIFI. At the bottom of that section you will see Build HWI69 for US Retail, which is what you need to download: MOTODEV > Products > Device Software
Once you have downloaded this extract the contents straight into the main Xoot folder on your PC and overwrite any files that may already be there.
Now connect your xoom with USB, make sure USB debugging is selected on your xoom (this should happen automatically but check in settings just in case)
Open up the Xoot folder and click on the Xoot batch file icon (looks like little gears)
A black command box will open up, press S to go into the bootloader settings and type unlock and hit return.
Follow the commands on the command box and then the same on your xoom and it will unlock the bootloader.
Once that has completed close Xoot on your PC and restart your Xoom (you may have to go through the set up screens on your xoom to get back to the home screen) again make sure USB debugging is selected on your xoom
Again open Xoot batch file icon but this time press D which will take you to the Other Tweaks menu.
Press S and you will be given another set of menus
now type ged and hit return and again follow any instructions on screen or on your xoom(this converts your xoom into a google experience device and uses the US image downloaded from moto dev)
After that has finished your Xoom will start up and after going through the first time set up screens you will have Android 3.0 US. You should then get instant notifications that updates are available (I think I had 3 or 4 in total) install them and eventually you will have ICS!!
It sounds like a lot at first but its straight forward really. On my first attempt I was crapping myself because I had not done it before but afterwards I realized how easy it really was, and now I am chuffed to bits playing with ICS
Also note this does not root your xoom, only unlocks the bootloader and converts it to a GED. There is an option to root but I have not played with that yet
Good luck and if you have any problems just let me know. I will try my best to help
Awesome, that sounds super easy and basic I think im going to give this a shot later on today hopefully I zip threw. Thanks!
OH MAN! I did it i cant believe how easy it was im in the middle of my updates now to ics now! Thanks alot man!
How can I get netflix to run on a zeki tablet. I have flashed it so it will now run google play but I can't seem to get netflix
nolan1945 said:
How can I get netflix to run on a zeki tablet. I have flashed it so it will now run google play but I can't seem to get netflix
Click to expand...
Click to collapse
I also have google play flashed and google voice search.
I downloaded netflix and it installed without errors yet when I open it, it shows a black screen for a second and then closes. I still see it under the open apps window and clicking on it also goes black and closes.
I have seen postes saying it works bit is laggy but I can't eve get into it.
So I would like to BuMp this thread to a solution!
Netflix & Zeki's
Yep, we're all hitting the issue and I'm getting it exactly as you describe!
Apparently it's a Netflix update to ICS and they're fully aware of it, it's not
ZEKI's doing as far as I can find. I personally love this tab, picked up the
10" because the 7" were near impossible to find since they're both on
sale right now.
I'm still digging, but I'm reading several bits on alternate download sites
as the version from the Google Play store could be buggy enough to be
our entire problem. This includes downloading it from an alternate
Netflix site and from Amazon's store instead. Checking the revision #'s
to see if there's any difference...
The Netflix alternative download for US on ICS ONLY: tinyurl.com/nflx180
[Sorry Noob settings restricting URL's are good and stupid at the same time ]
Gotta do that from the browser on the tablet! Suck it down and make sure
you've not only removed the other version you have but get into your
Downloads area(s) and make sure any apk's are gone too so it doesn't
confuse anything!
I'm attempting both fixes now, alternate first, I'll post anything I find.
works great!
The Netflix alternative download for US on ICS ONLY: tinyurl.com/nflx180
Click to expand...
Click to collapse
Via --- PSCGOhio
Works great for me! Thanks a lot!
thanks from an android noob
PSCGOhio said:
Yep, we're all hitting the issue and I'm getting it exactly as you describe!
Apparently it's a Netflix update to ICS and they're fully aware of it, it's not
ZEKI's doing as far as I can find. I personally love this tab, picked up the
10" because the 7" were near impossible to find since they're both on
sale right now.
I'm still digging, but I'm reading several bits on alternate download sites
as the version from the Google Play store could be buggy enough to be
our entire problem. This includes downloading it from an alternate
Netflix site and from Amazon's store instead. Checking the revision #'s
to see if there's any difference...
The Netflix alternative download for US on ICS ONLY: tinyurl.com/nflx180
[Sorry Noob settings restricting URL's are good and stupid at the same time ]
Gotta do that from the browser on the tablet! Suck it down and make sure
you've not only removed the other version you have but get into your
Downloads area(s) and make sure any apk's are gone too so it doesn't
confuse anything!
I'm attempting both fixes now, alternate first, I'll post anything I find.
Click to expand...
Click to collapse
This is my first tablet. Thought I broke it. Thanks loads.
Netflix & Zeki's
Glad it worked for both of ya! I had some connection issues I finally got over but it does fly.
I bought the 10" because the 7's were long gone but I love the extra USB on it and graphics upgrade
so I don't regret the upgrade one bit. I'd found the ad, then went and researched the $99 sale model
before I just ran out and blew money. All the reviews I found said this was the most factory-made
hackable unit out there and while there's been some quirks it's rooted out of the box and ready for
anything. Just like my Samsung Instinct, it's all in learning the hack process and sideloading with
APK's frmo various sources. It's all out there, just a matter of finding it and patience in loading it
properly.
More stuff I find I'll make sure I update here on XDA!
Thank you
PSCGOhio said:
Glad it worked for both of ya! I had some connection issues I finally got over but it does fly.
I bought the 10" because the 7's were long gone but I love the extra USB on it and graphics upgrade
so I don't regret the upgrade one bit. I'd found the ad, then went and researched the $99 sale model
before I just ran out and blew money. All the reviews I found said this was the most factory-made
hackable unit out there and while there's been some quirks it's rooted out of the box and ready for
anything. Just like my Samsung Instinct, it's all in learning the hack process and sideloading with
APK's frmo various sources. It's all out there, just a matter of finding it and patience in loading it
properly.
More stuff I find I'll make sure I update here on XDA!
Click to expand...
Click to collapse
Thank you for fixing Netflix for me too!! But I have a question that you may be able to answer.
I have a TB782B FID:CF Android 4.0.4 out of the box
- but am unable to get to recovery screen. Was there a hardware change since these postings? I was able to get into safe mode just not the recovery - tried holding vol up power then tried vol down power just boots to normal android screen. Any thoughts?
Whoops!
dbsii8 said:
Thank you for fixing Netflix for me too!! But I have a question that you may be able to answer.
I have a TB782B FID:CF Android 4.0.4 out of the box
- but am unable to get to recovery screen. Was there a hardware change since these postings? I was able to get into safe mode just not the recovery - tried holding vol up power then tried vol down power just boots to normal android screen. Any thoughts?
Click to expand...
Click to collapse
Sorry about that! Somehow it didn't send me the update e-mail so I knew this was here and
I just found it...
I've always followed the instruction threads here on XDA for stuff like that and it's never failed - IF I
read the whole post with replies and didn't skim. I've done that before and nailed myself.
I'm not aware of anything Zeki ever changed, they have somewhat stagnated on development
and upgrades/improvements so I've pulled the new versions from here instead of them, lot
more stable too and allows things here to work far better. The hardware I think came from a
factory overseas with multiple names on it since I've seen hardware with the same internal
stuff but some other Mfg. name on it. All based on the same core and internal chipsets tho.
The buttons are a PIA, sometimes too long is as bad as too short so ensure you try at
various lengths and see if you get lucky, then note that for the future. I think I wasn't doing
it long enough and I mean I was holding it a long time for me even!
Hello,
I just received my shield portable from Nvidia due to an RMA. however it's running some stripped down version of android. The model number says "Roth Diagnostics" version is 4.2.1 but there is no play store or any way to install apps, other than the shield store, which is very limited. I don't even see a location to put my gmail account to buy games. Has anyone else had this problem?
kuyote said:
Has anyone else had this problem?
Click to expand...
Click to collapse
Nope, I can't even use this RMA thingy
Seems like a testing version of android (Roth Diagnostic, duh...), I guess it's pure stock without Nvidia's apps and frameworks.
Is your bootloader unlocked?
If it is, you can flash a firmware yourself.
The bootloader was locked. I tried to unlock, but it didn't give the option, as the drivers were different. Anyways the story has a happy ending, Nvidia gave me an advanced RMA, and shipped me another shield, which is up and running.
Hey guys, after researching for 2 days and still not being sure how to proceed i´m here as kind of last resort to ask you for help.
I got an older Verico RP Tablet with the following components:
OS: Android 5.1
Intel Atom x5 Z8300 4x1,44Ghz
Intel HD Graphic 2GB
2GB DDR3 RAM
25 GB Storage
More details in pictures below.
I also tried looking deeper into it with adb but couldnt gather more Info than seen in the pictures.
It seems to be a cheap, one time manufacture and its really hard to find any Information about it.
With the help of some nice guys on another forum i was able to find this tablet "Teclast X80 Plus", which got the exact same components as mine. Afterwards I found this link but it´s not exactly what i´m looking for.
Also something strange, in any Info it says "Dual Boot" but my tablet here does only have android installed as far as i can see. It should be visible in the bootloader or something should pop up while booting it, right?
In CPU-Z it says "root access" = yes, does this mean the tablet is already rooted?
What i wanna accomplish is, that I either install a newer Version of Android (8 and up) or if that doesnt work, Windows10.
I also found something called "Project Treble", would this be worth looking into it in my case?
Really appreciate any help, thanks in advance!
Ben
Is that an Intel CPU? Woah that's beyond cheap.
You can only flash custom ROMs like LOS on it, but I doubt it would work since you have Intel CPU and not actual SoC.
@XDHx86 So there is actually no way to get a normal android, or windows version running on it?
I could also use the Android 5.1 which is installed if nothing else works, but the problem is that i cant get google services running on the tablet (like google play store). It shows me an error "There was a problem communicating with google, please try again later" which i guess is because of the old version not letting communicate with google servers. I tried many steps I found regarding this but nothing fixed it so i thought a clean installation/flash would be easier. Damn was I wrong .
ben37 said:
@XDHx86 So there is actually no way to get a normal android, or windows version running on it?
I could also use the Android 5.1 which is installed if nothing else works, but the problem is that i cant get google services running on the tablet (like google play store). It shows me an error "There was a problem communicating with google, please try again later" which i guess is because of the old version not letting communicate with google servers. I tried many steps I found regarding this but nothing fixed it so i thought a clean installation/flash would be easier. Damn was I wrong .
Click to expand...
Click to collapse
Yeah looks like you not only read half way through my reply. But you only took what you need from it and left the rest. LMAO.
Just get yourself an actual phone, don't use this old kit. Android 5 is so full of security issues and other concerns.
And you absolutely can't get google services on this chinese stuff. I mean, just the Intel CPU tells it all.
XDHx86 said:
Yeah looks like you not only read half way through my reply. But you only took what you need from it and left the rest. LMAO.
Just get yourself an actual phone, don't use this old kit. Android 5 is so full of security issues and other concerns.
And you absolutely can't get google services on this chinese stuff. I mean, just the Intel CPU tells it all.
Click to expand...
Click to collapse
Sorry that i couldnt do much with ur answer, for me as a beginner, it wasnt really understandable. I thought i mentioned it in the post but its the first time for me having anything do to with this stuff. I dont know what "SoC" means and LOS isnt an option for me because im looking for an official version with working apps, which I wanted to make sure with my comment. If that is not possible, then it is like it is. Thanks for your help.
ben37 said:
Sorry that i couldnt do much with ur answer, for me as a beginner, it wasnt really understandable. I thought i mentioned it in the post but its the first time for me having anything do to with this stuff. I dont know what "SoC" means and LOS isnt an option for me because im looking for an official version with working apps, which I wanted to make sure with my comment. If that is not possible, then it is like it is. Thanks for your help.
Click to expand...
Click to collapse
Look, to not waste your time, it takes technical skills that you obviously don't have.
Maybe if you take it to a local phone shop they can do it for you.
On a side note, you don't understand what an official version means. It means that the manufacturer company released a ROM for this specific device. And this is a chinese kit, which obviously would never get anything like that.
While LOS is a custom ROM, it's based on android, that means you'll get those "working apps" you want. Yeah, android is open source, crazy.
Also SoC means system on a chip which is different from a CPU. You can look that up if you're interested.
I need help from someone a lot smarter than me. First time poster, but no stranger to rooting. (If I break some protocol, please correct me, I want to be a good citizen.)
Background (can be skipped)
I bought a Note 20 Ultra 5G (model #SM-N9860F) from a guy for a steal of a deal. Now I know why. Before buying we started it up and made a phone call, so I figured most everything else would be fine. Took it home and started messing with it, only to find it laggy and exhibiting other odd behaviors. So I went to check for updates before loading it up with my stuff.
But there was no Update button. I tapped "Software Info" and the next thing I saw made me read it three times. It showed, "Android version: 5.1."
Issues
So...
The phone functions but with lag and issues. SIM is recognized, then unrecognized. SIM cannot be used for data (though wifi is fine).
Not kidding, Kingo Root says it was able to root this Snapdragon phone. Root Checker Basic confirms it as rooted.
Using all the various key combinations posted all over the Internet, I cannot get into Download mode. I've tried for days.
Rebooting into Recovery shows Chinese options. (After many days of messing with it I finally found a way for it to show the English list...happy to share how I got there if anyone cares.)
The phone does connect to a Windows PC successfully via USB and can share files to internal and external memory.
Interestingly, the 500GB of internal memory only shows a fraction of it as available. Wondering if Android 5.1 just can't recognize that much space.
Bottom line
I am unable to get into Download mode. When I do get to where I think Download mode should be, the green Android guy is lying down with the words "No command" underneath. Therefore I can't use Odin, or a paid service, or Samsung Smart Switch...even tried the old Kies, since it has Android 5.1 on it. ALL of them require me to get into Download mode, and it just won't go.
Plan B?: I've heard repeatedly that rooting a Note 20 Ultra is (nearly?) impossible. Since multiple apps on my device insist I successfully rooted it, I was hoping I could use the TWRP app (it's installed) to flash something that could help. But I don't know what that would be, or if it would help at all. TWRP doesn't recognize the .zip, .tar, or any other files I've found and copied to the device. Maybe it's looking for a .img? I'm just not sure, and I don't even know what to look for.
Additional info
I've attached a few screen shots and photos.
I'd be ever so grateful for anyone's guidance. Again,
How can I get into Download mode? Seems that would get me back on the paths I know better.
And/or what can I flash using TWRP on what appears to be a rooted device? Would that even help?
Thank you!
kbtraveler said:
I need help from someone a lot smarter than me. First time poster, but no stranger to rooting. (If I break some protocol, please correct me, I want to be a good citizen.)
Background (can be skipped)
I bought a Note 20 Ultra 5G (model #SM-N9860F) from a guy for a steal of a deal. Now I know why. Before buying we started it up and made a phone call, so I figured most everything else would be fine. Took it home and started messing with it, only to find it laggy and exhibiting other odd behaviors. So I went to check for updates before loading it up with my stuff.
But there was no Update button. I tapped "Software Info" and the next thing I saw made me read it three times. It showed, "Android version: 5.1."
Issues
So...
The phone functions but with lag and issues. SIM is recognized, then unrecognized. SIM cannot be used for data (though wifi is fine).
Not kidding, Kingo Root says it was able to root this Snapdragon phone. Root Checker Basic confirms it as rooted.
Using all the various key combinations posted all over the Internet, I cannot get into Download mode. I've tried for days.
Rebooting into Recovery shows Chinese options. (After many days of messing with it I finally found a way for it to show the English list...happy to share how I got there if anyone cares.)
The phone does connect to a Windows PC successfully via USB and can share files to internal and external memory.
Interestingly, the 500GB of internal memory only shows a fraction of it as available. Wondering if Android 5.1 just can't recognize that much space.
Bottom line
I am unable to get into Download mode. When I do get to where I think Download mode should be, the green Android guy is lying down with the words "No command" underneath. Therefore I can't use Odin, or a paid service, or Samsung Smart Switch...even tried the old Kies, since it has Android 5.1 on it. ALL of them require me to get into Download mode, and it just won't go.
Plan B?: I've heard repeatedly that rooting a Note 20 Ultra is (nearly?) impossible. Since multiple apps on my device insist I successfully rooted it, I was hoping I could use the TWRP app (it's installed) to flash something that could help. But I don't know what that would be, or if it would help at all. TWRP doesn't recognize the .zip, .tar, or any other files I've found and copied to the device. Maybe it's looking for a .img? I'm just not sure, and I don't even know what to look for.
Additional info
I've attached a few screen shots and photos.
I'd be ever so grateful for anyone's guidance. Again,
How can I get into Download mode? Seems that would get me back on the paths I know better.
And/or what can I flash using TWRP on what appears to be a rooted device? Would that even help?
Thank you!
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Sounds like you got what you paid for, it's probably a fake Note20 Ultra.
From what I can tell, the model & build numbers conflict, they're from different models of the Note 20 Ultra, that's why I think it's a fake.
Even the model number doesn't look right, it has a hybrid Chinese/European model number........
KOLIOSIS said:
Sounds like you got what you paid for, it's probably a fake Note20 Ultra.
From what I can tell, the model & build numbers conflict, they're from different models of the Note 20 Ultra, that's why I think it's a fake.
Even the model number doesn't look right, it has a hybrid Chinese/European model number........
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Hi Koliosis,
Yeah, thanks, that has crossed my mind, and that's why I posted those images. If it's fake it's a really good one, but I am aware I could have to chalk that up to experience.
Still, why in the world would a fake have Android 5.1 on it? And it works(-ish)! Isn't that still bizarre? Anything that can be done to force it into Download mode or to flash something with TWRP to at least get an OS from the modern era?
Thanks again...
kbtraveler said:
Hi Koliosis,
Yeah, thanks, that has crossed my mind, and that's why I posted those images. If it's fake it's a really good one, but I am aware I could have to chalk that up to experience.
Still, why in the world would a fake have Android 5.1 on it? And it works(-ish)! Isn't that still bizarre? Anything that can be done to force it into Download mode or to flash something with TWRP to at least get an OS from the modern era?
Thanks again...
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There should be several threads/tutorials here that show how to flash firmware using Odin (& of course,includes how to get into download mode).
Before you try that out,have you tried to use Samsung's Smart Switch program on your PC?
Given the information you've posted,it's difficult to determine which model you have,which makes matters worse since we don't want to make a bad situation worse.
I'd start with the Samsung Smart Switch, hopefully it'll be able to determine the make of your phone & flashing stock firmware should be a breeze. (If it's indeed a genuine Samsung Device).
KOLIOSIS said:
There should be several threads/tutorials here that show how to flash firmware using Odin (& of course,includes how to get into download mode).
Before you try that out,have you tried to use Samsung's Smart Switch program on your PC?
Given the information you've posted,it's difficult to determine which model you have,which makes matters since we don't want to make a bad situation worse.
I'd start with the Samsung Smart Switch, hopefully it'll be able to determine the make of your phone & flashing stock firmware should be a breeze. (If it's indeed a genuine Samsung Device).
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Yes sir, and that's my problem. I've rooted and changed ROMs on a dozen devices or more in the past (thanks to XDA!!), always using Odin. But this phone simply will not go into Download mode at all. Using every key combination I can find I either wind up with the Chinese recovery selections I mentioned or I get that "No command" screen with the Android lying on its back.
So far I've tried these PC apps:
Odin (several versions)
Smart Switch
Kies
FixPPO (https://android.imyfone.com/android-issues/android-no-command-error/)
DroidKit (https://www.imobie.com/android-system-recovery/fix-android-no-command-error.htm)
Some, like Odin and the paid options, require Download mode - which isn't working for me - so those apps can even tell I've plugged a phone into the USB port.
Just to put it out there, when the phone is booted into the OS and attach it to the PC, Windows recognizes it's connected but Smart Switch does not. That supports your point that it may not be a Samsung device, but I wondered if it could also have something to do with Smart Switch coming after 5.1 was old.
I just wondered if somebody who didn't know what they were doing somehow downgraded this phone to Android 5.1 before I accept it as a full loss. Still hoping...
kbtraveler said:
Yes sir, and that's my problem. I've rooted and changed ROMs on a dozen devices or more in the past (thanks to XDA!!), always using Odin. But this phone simply will not go into Download mode at all. Using every key combination I can find I either wind up with the Chinese recovery selections I mentioned or I get that "No command" screen with the Android lying on its back.
So far I've tried these PC apps:
Odin (several versions)
Smart Switch
Kies
FixPPO (https://android.imyfone.com/android-issues/android-no-command-error/)
DroidKit (https://www.imobie.com/android-system-recovery/fix-android-no-command-error.htm)
Some, like Odin and the paid options, require Download mode - which isn't working for me - so those apps can even tell I've plugged a phone into the USB port.
Just to put it out there, when the phone is booted into the OS and attach it to the PC, Windows recognizes it's connected but Smart Switch does not. That supports your point that it may not be a Samsung device, but I wondered if it could also have something to do with Smart Switch coming after 5.1 was old.
I just wondered if somebody who didn't know what they were doing somehow downgraded this phone to Android 5.1 before I accept it as a full loss. Still hoping...
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Makes since you tried Kies (given the stated Android version).
Can you download/sideload any apps that may help identify the phone (& check for Knox 0x0) such as this one:
Phone INFO+ (SAM) - Apps on Google Play
All-in-one INFO and TOOLS for Samsung devices.
play.google.com
AIDA64 - Apps on Google Play
Hardware and software information utility for Android devices
play.google.com
I wish I had more to offer,it's been years since I've dealt w/a rooted Samsung (Note 5).
Hopefully,others will chime in & offer a solution.
FWIW,Definitely following this thread, I'm interested in how things work out, hopefully for the better.
Aah i made an account just to respond to you
i had an iPhone 7 Jet Black replica with android 5.1 once upon a time, same symptoms- 8GB actual storage but will show 128GB when connected to PC
So here are my two cents: These devices won't be recognized by samsung tools as they are not having motherboards made by samsung. I would recommend that you check actual specs from AIDA64 and you will find out which company has made the motherboard or device, mine had strange MediaTek processor though. And hopefully you will find some chinese websites where people are talking about how to flash firmwares in these phones but i recommend not to do that, i had to lose my device as it got bricked.
Well, that's exactly why I come here. I'd never come across that AIDA64 app, and I've attached screen shots. I've never heard of a "Kirin," but sure enough, it's Huawei. Dang it!
@priteshsolanki, hate to hear about your experience. Thanks for the heads up.
So...does Huawei have a Smart Switch equivalent, lol? And by the way, even if I got this working, would Huawei have enough hardware in this bugger to be able to listen in and send data back to Mother China?? I don't know how that kind of thing works...
kbtraveler said:
Well, that's exactly why I come here. I'd never come across that AIDA64 app, and I've attached screen shots. I've never heard of a "Kirin," but sure enough, it's Huawei. Dang it!
@priteshsolanki, hate to hear about your experience. Thanks for the heads up.
So...does Huawei have a Smart Switch equivalent, lol? And by the way, even if I got this working, would Huawei have enough hardware in this bugger to be able to listen in and send data back to Mother China?? I don't know how that kind of thing works...
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This is strange, i think The AIDA64 app is being fooled here too! To find which company has made it, Its gonna be same experience as finding father of an orphan child which just had permanent memory loss
Its not Kirin, its not huawei.. why?-
So its showing ARMv7 32bit processor, which is definitely not Kirin 1020. because kirin 1020 is a high end processor itself too and uses 5nm technology and Cortex A78 architecture! (While yours is showing stone age 28nm with Cortex A7)
Then there is Platform MT6799. When i look up for that, its again showing totally different company- MediaTek chipset "Helio X30 (MT6799)" which is a deca core processor but what we got here in your details is a Quad core processor.
What we know about your processor:
- its Cortex A7 @1301 MHz and has 28nm manufacturing process
(can't be 5G at any cost)
- From above details it seems like an ancient processor which came out somewhere around 2012, probably thats why its running 5.1.
- The performance is equivalent to high end Android Jellybean device, but definitely not suitable for using in 2022
- The storage and RAM amount shown there are just to fulfill fantasies, dont expect it to be reliable. Its probably a 1 or 2GB Ram with 4 or 8GB storage.
- The software in the phone is really fantastic, i have never thought that a clone can be so perfect that even Apps like AIDA64 will have a hard time finding the facts!
Now coming to the main questions:
1) Can it be upgraded?
90% no based on research i have done in google, this phone is totally non existent for google. for remaining 10% you can expect the rom maker to contact you in DMs after seeing your thread here and offer you an upgrade lol
2) Should you use any file syncing tools with it?
Quick answer: Syncios app is your best bet to sync data between phone and back, but only luck can help you find actual firmware of the device
Slightly long answer: So according to our findings all these data shown in phone settings fake, and syncing apps back in 2011-12 i think its going to give you hard time finding a working one. Android 5.1 in todays time is not something you should be using as daily driver for sure. I suggest you to just treat it like a toy.
About my iPhone 7 back in the day, i bought that one for some 60USD but it was worth it, had some kind of apple music app which never required login but was able to stream any songs for free. so ive used that one out for music only.
I really wish there was a better way to put it, but you can try one last dry hope at needrom website to see if they have any details about this device.
kbtraveler said:
But there was no Update button. I tapped "Software Info" and the next thing I saw made me read it three times. It showed, "Android version: 5.1."
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Like has been said, sounds like you got a fake, Software info is one of the first things I would have checked before buying, not after you have bought it and then start having issues. Unfortunately you only really have yourself to blame. like is quite often said if the deal "seems to good to be true" there are reasons why.
@samorgs60, you are very right. I've taken many chances like this one on many electronic devices, and to my recollection, this is the first time I got burned. It's kind of like speeding: I don't always obey the speed limit to the letter (number?), so in the past when I got what I believe was an unfair speeding ticket - I was accused of going faster than I was - I dealt with it my accepting it as a balance in the universe for all the times I should have been busted.
@priteshsolanki, what a catch! Wow. That is kinda amazing, and would explain why it has 5.1 on it. I'm actually astonished at the quality of the device in every way, other than the obvious.
So I hate to ask this, but...isn't it true that carriers (I won't mention mine by name here) make offers for value against a new phone if your current phone simply 1) turns on and 2) does not have a cracked screen? That kinda seems to describe what I've got right now. Not interested in misleading on purpose, but what is the likelihood this would qualify as a trade-in? If they took it initially, what's the likelihood of it coming back to haunt me (the carrier contacting me about it not being a Samsung)?
Really appreciate the help, guys!
It sucks that you got a fake. If you paid with PayPal or Credit, I'd file a claim/dispute and try to return for a refund. Carriers usually log the IMEI of trade ins and if it doesn't match the model or is blacklisted in any way, the trade will be denied.