Related
Sometimes when I grab the phone out of my pocket and I press the power key to enable the screen, I discover that it is off :S. When I press the reset button it will start again, but it seems strange to me. You guys have a suggestion of what it could be?
Hmm, this sound familiar...
I've just posted re battery life and my phone waking up all by itself, but now I come to think of it I've seen this happen as well - or my phone just soft reset itself randomly occasionally.
I wonder if they are related problems...
-FM
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
_MsG_ said:
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
Click to expand...
Click to collapse
Mine has started and shutting
NOT powering up with the power key or
the soft reset. I literally have to
pop the battery out and back in to start
up the phone. ???
If your phone is randomly turning off...yet it turns back on...your battery may be reaching its end. How long have you had the phone? My dash used to tend to do this when it was reaching the end of its battery life...it wouldn't just...run down. I noticed a decrease in battery life, but the moment the phone needed heavy usage (internet, messaging) the battery couldn't dish out enough power and it'd just turn off...this would even happen in my pocket if enough calls or texts came through...then when I'd go to check, it'd be off.
It's not that, I'm assuming, it's the phone. I just bought a new HTC Touch Pro 2 Days ago, and it does the same thing. It randomly shuts down, and it even overheats, and I have 3 batteries for the phone because I use my phone extensively. Sad thing is, this phone was to be more powerful then my 6800 and so far, it's failing.
Well, then I'm assuming its time for a replacement, lol. I've had mine for a while now, never had that issue. Never had that issue with any phone except my Dash when the battery took a dump.
My phone is 2.5 weeks old. I would hope they battery wasn't dying already, but who knows. The keyboard quit today and the screen has been acting funny too. Like when it goes into "sleep mode" the screen fades but you can still see the buttons to unlock the phone and the buttons on the bottom are all lit up and won't turn off.
The screen is incredibly wiggly too... This happened after I took my phone to a local sprint store. They put the phone casing on it to show me what it would look like and then the guy yanked it off my phone.
I am starting to wonder if some of this is not related to that.
So, since the keyboard died today.. Asurion is sending me another replacement phone... Guess we will see.
I think my problem has something to do with this: http://forum.xda-developers.com/showthread.php?p=3748976#post3748976
I recently have found that this happens to me whenever I turn the feature where it disconnects from EDGE when my device goes to sleep. However, when I turn that off and let EDGE continue to be on while my phone is in sleep I don't get this problem anymore. I have it checking my email every 5 minutes if that makes any difference.
alright dudes and dudettes.
i have the same issues more often than i would like.
it powers itself off and the only thing i cna do is soft reset. also sometimes when i wake the phone up, my plasma theme is distorted it still slides across but everything distorts and i cannot access any progs.
it is an annoying issue.
any fixes ideasm, help would be top. thanks..
I recently used my TF as normal, sound was all good. I pressed power button once to turn off the screen and put it away.
Now, a few hours later screen didn't come on. Had to long press power button 6 or 7 times to get it on. Booted from off state. Now I got no sound at all.. battery at 22% so it didn't die from a power loss. Everything else is working..
I can adjust volime up/down, but there is no sound.. Argh.
"Headphones connected" is showing, but no sound in headphones either.. anyone seen this? I can hear the headphone being connected as you get that jarring sound for half a sec.
Battery monitor says screen and wifi and everything has been on for those hours it was supposed to be in deep sleep, and it has been burning battery like there was no tomorrow. Battery meter line free falling, almost straight down. More battery usage than playing games or videos or whatever running.
Halp.
Sent from my Asus Eee Transformer TF101 32GB using XDA Premium App.
-----------
After a good nights sleep and 6 or 7 reboots, the sound is back. No idea what caused the problem.
Hello guys.
I have my Sensation and I did (100% correctly) its S-OFF, I install the touch recovery which worked fine, I even try like 4 or 5 ROMs until I get to AOKP Build 40. Then one night suddendly my phone turned off, I've tried to wake it up powering on but it did like a small vibration and the screen did a small blink, so I think it was the battery with low charge. I put the phone to charge connecting the charger and sometimes I see the orange led static, sometimes it blinks, sometimes it turns off almost immediately and sometimes it get static in orange (charging) and in a while go to green (charged 100%). By pressing the power button just a few times I has powered on, sometimes it freezes in AOKP logo, sometimes it pass it, enter into Android and then freeze, but almost everytime it never powers on, it just make small vibrations like every 4 seconds until I put the battery off and when I connect it via USB sometimes the screen blinks like if my phone is trying to turn on but something is preventing from doing it. Right now the last time it turn on was like 2 days ago, from that day it just do what I've explained. I've tried to power it on, VolDown+Power, etc. and nothing.
Can anyone tell me what happened to this phone? Some people told me is a software matter, some tells me is the battery. The thing is I have no idea what it is.
I have used XDA and Google like a demon and nothing. That's when I do the thing I hate the most: Make a thread.
Please help me on this, I need that phone returned from the state it is right now.
Thank you so much for reading me.
Best regards.
can you boot to recovery?
Is it a stock battery or anker battery? Sometimes the battery doesn't sit tightly on the contacts, place some paper between the top of the battery and the housing. I have never heard of your problem before but I have dealt with bad contacts and they have some similarities.
Sent from my HTC Sensation 4G using xda app-developers app
Yesterday, I was using the Navigation app on my phone. It was a busy day, so I think I had left the app running. In my previous experiences with the app, it stays on until I exit the app. Previously, I remember the phone running really hot.
Anyhow, yesterday sometime in the afternoon, I took my phone out and found the screen off. Pushing the power button didn't do anything. So I figure it probably had a drained battery and I plugged it in the wall to charge. About three or four hours later, I pushed the power button again - just to turn on my phone and see if I had any missed texts/calls. Nothing - the screen didn't turn on, but the red LED light was on. So I left it charging through the wall adapter, and went to go do some research about the problem.
Next morning the red LED was flashing. I tried the power button again, but nothing happened. Then I got a little panicky and tried the different button configurations I had read about: holding down the power button for x amount of seconds, holding down the power button and volume down button simultaneously - but again, nothing happened.
Fast forward to tonight - I'm not sure if my phone is charging or not, or if something else sinister is happening to it. I pushed the power button down about a half hour ago, and the red LED turned off. I then, plugged my phone into my computer, and I got a dialog pop-up that said "Device driver was not properly installed" with the driver name "qhsusb_dload".
Any idea what this issue is? Or could you point me to further info somewhere?
Any help is much appreciated!
PS. I got my HTC One X just about 2 and a half months ago at the end of November. My phone isn't rooted, and the most "advanced" thing I did with it was put ADWLauncher on it.
intellectualese said:
Yesterday, I was using the Navigation app on my phone. It was a busy day, so I think I had left the app running. In my previous experiences with the app, it stays on until I exit the app. Previously, I remember the phone running really hot.
Anyhow, yesterday sometime in the afternoon, I took my phone out and found the screen off. Pushing the power button didn't do anything. So I figure it probably had a drained battery and I plugged it in the wall to charge. About three or four hours later, I pushed the power button again - just to turn on my phone and see if I had any missed texts/calls. Nothing - the screen didn't turn on, but the red LED light was on. So I left it charging through the wall adapter, and went to go do some research about the problem.
Next morning the red LED was flashing. I tried the power button again, but nothing happened. Then I got a little panicky and tried the different button configurations I had read about: holding down the power button for x amount of seconds, holding down the power button and volume down button simultaneously - but again, nothing happened.
Fast forward to tonight - I'm not sure if my phone is charging or not, or if something else sinister is happening to it. I pushed the power button down about a half hour ago, and the red LED turned off. I then, plugged my phone into my computer, and I got a dialog pop-up that said "Device driver was not properly installed" with the driver name "qhsusb_dload".
Any idea what this issue is? Or could you point me to further info somewhere?
Any help is much appreciated!
PS. I got my HTC One X just about 2 and a half months ago at the end of November. My phone isn't rooted, and the most "advanced" thing I did with it was put ADWLauncher on it.
Click to expand...
Click to collapse
qhsusb_dload usually indicates a hard brick. take it for warranty repair. given what you've described most likely you've had a hardware failure of some sort.
Sounds like you've ended up in qualcom download mode somehow. When you held down power and volume down, was you're phone plugged in? I think I accidentally made it to qdl mode once when my phone was plugged into the wall. Try unplugging power, and press and holding power and volume down, see what happens.. Otherwise you may be able to get help from 18th.abn who seems to know quite a bit about the qualcom download mode. Good luck.
Sent from my One X using xda app-developers app
It pains me to read your post because I had the same exact thing months ago. The phone turned off while using navigation and never turned on again. At the time JET didn't exist so there was nothing I could do about it.
Look here and see if it might help your situation and maybe avoid a warranty repair
http://forum.xda-developers.com/showthread.php?t=1982442
I've seen this type of post a few times and makes me think that there's definitely something wrong with the evita that's bricking these phones all on their own. Maybe hardware like someone else suggested so maybe warranty repair might be safer.
Best of luck. :thumbup:
Thank you all for your help and suggestions. It appears my phone is dead, completely. I had high hopes, but now I think I'm wasting energy. I called HTC and they said they'd send me an email with ticket info to return it so they could fix it. But they never sent the email. Now I must chase after them and try to get them to fix my phone. Sigh. I would try JET, but I don't run Linux and don't think I'm as tech savvy as I should be to set it up.
Thanks again!
intellectualese said:
Sigh. I would try JET, but I don't run Linux and don't think I'm as tech savvy as I should be to set it up.
Click to expand...
Click to collapse
IMO, if you are bone stock (sounds like you are) its not worth it to mess with JET. Just send the phone to HTC (or your carrier, if they handle warranty matters - they are often easier to deal with than HTC). It may well be a hardware issue, that JET won't fix.
redpoint73 said:
IMO, if you are bone stock (sounds like you are) its not worth it to mess with JET. Just send the phone to HTC (or your carrier, if they handle warranty matters - they are often easier to deal with than HTC). It may well be a hardware issue, that JET won't fix.
Click to expand...
Click to collapse
Yea... if you are in qdl download.. sounds like a hardware failure..sending it back to HTC might be the only way to go..
Up and running again, but w/ new phone
Yup, I took it to my carrier (ATT) yesterday and they couldn't do anything with it, so they gave me new phone right there and then, which was great news. Bad news is I have to start from scratch. But at least I've learned to back up early and often.
Not sure if you could have done anything about this as it seems to be a hardware failure
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
I think the last step is all that's required. Holding the volume up button & power button for a few seconds (5? 10?) will cause it to vibrate 3 times and reset. It gets you out of pretty much anywhere; learned that from messing with my Z1C's bootloader.
Having the same problem
I'm having the same problem, my Z3 compact is nearly 4 weeks old.
during 5 in the morning, my battery is at 80%, then I lock the screen and went to sleep.
then I woke up around 4pm and my phone is dead as ****, doesn't respond to anything
I do. I've tried what you've said in this post and nothing happens.
I have few APPS in my phone and I never tried exposing my phone into water. can somebody please
help me
cheesecake2 said:
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
Click to expand...
Click to collapse
One pretty important feature you left out here, which is as close as you can get as a battery pull, open the microsd slot, and inside is a little yellow button, push this in will 9 times out of 10 power cycle your phone.
Same problem
engr.emersoncruz04 said:
I'm having the same problem, my Z3 compact is nearly 4 weeks old.
during 5 in the morning, my battery is at 80%, then I lock the screen and went to sleep.
then I woke up around 4pm and my phone is dead as ****, doesn't respond to anything
I do. I've tried what you've said in this post and nothing happens.
I have few APPS in my phone and I never tried exposing my phone into water. can somebody please
help me
Click to expand...
Click to collapse
I am having the same problem. I just bought the device through Amazon DE and i am thinking in returning it. Any way to solve this ?
I have noticed that in my case, at least, this is always happening when the battery percentage is getting close to 50% (half of the battery is consumed). I have KitKat 4.4.4 and i expect this problem to be solved with the new Android 5.0 Lollipop upgrade.
Sleep of death companion... other issues?
Hello all,
Xperia Z3 (Tmo D6616) since January. Super happy with the phone, especially being able to run long distance without worrying about sweat damage, listening to music in the shower, and other shenanigans otherwise impossible before. Anyways, yesterday morning i was showering, phone was alright. After shower dried the phone with a towel and put it on a shelf in the bathroom. Forgot about the phone for thirty minutes, came back and noticed that the camera had fog condensation inside the lens. Ohhhh! crap, so I open the ports and put the phone near a fan. Also, phone wont turn on... So my first thought is water damage. So I packed the phone in dry rice for a few hours. Take sim and SD card out. Next i decide to power cycle the phone with the yellow button on the sim port. Phone buzzes three times. But after that... nothing. Phone has been stored in rice since. When i plug it i get rapid red led blinking. I called Tmo and dude tells me that he has the same phone, and that it souds like deep sleep, not water damage, due to led and buzzing. Problem is i can't replicate buzzing and no combination of the above seems to work. At a loss. Any of you know what the red led blinking means while the usb charger plugged?
PS: condensation gone from phone, or so it seems.
Same problem
Hi all,
After 4 weeks my new Z3 would randomly shutdown and I would turn it back on, until of course it refused to switch back on.
I have attempted a hard reset using all 3 combinations of the power and volume buttons. The only response was 3 vibrations from holding all 3 buttons whilst plugged into a charger. The red light would flash intermittently whilst on charge, and constantly when either buttons are held down.
When plugged into a PC, the USB connection would repeatedly connect and disconnect.
Is there any hope? I need to recover photos from my mothers funeral.
UPDATE
uFito.cc said:
Hello all,
Xperia Z3 (Tmo D6616) since January. Super happy with the phone, especially being able to run long distance without worrying about sweat damage, listening to music in the shower, and other shenanigans otherwise impossible before. Anyways, yesterday morning i was showering, phone was alright. After shower dried the phone with a towel and put it on a shelf in the bathroom. Forgot about the phone for thirty minutes, came back and noticed that the camera had fog condensation inside the lens. Ohhhh! crap, so I open the ports and put the phone near a fan. Also, phone wont turn on... So my first thought is water damage. So I packed the phone in dry rice for a few hours. Take sim and SD card out. Next i decide to power cycle the phone with the yellow button on the sim port. Phone buzzes three times. But after that... nothing. Phone has been stored in rice since. When i plug it i get rapid red led blinking. I called Tmo and dude tells me that he has the same phone, and that it souds like deep sleep, not water damage, due to led and buzzing. Problem is i can't replicate buzzing and no combination of the above seems to work. At a loss. Any of you know what the red led blinking means while the usb charger plugged?
PS: condensation gone from phone, or so it seems.
Click to expand...
Click to collapse
FYI, currently in RMA process through Tmo... gonna get a refurb... not the happiest camper with Sony's approach, however, this begs the question: Given the spate of issues with Z3's maybe a refurb would not be such a bad idea, especially if it addresses the issues that are most common... Anyone received a Z3 refurbished? Would you mind sharing your experience?
Try connecting a diff screen at a technician....dont pay unless it works..
Dannydinkles said:
Hi all,
After 4 weeks my new Z3 would randomly shutdown and I would turn it back on, until of course it refused to switch back on.
I have attempted a hard reset using all 3 combinations of the power and volume buttons. The only response was 3 vibrations from holding all 3 buttons whilst plugged into a charger. The red light would flash intermittently whilst on charge, and constantly when either buttons are held down.
When plugged into a PC, the USB connection would repeatedly connect and disconnect.
Is there any hope? I need to recover photos from my mothers funeral.
Click to expand...
Click to collapse
Try connecting a diff screen at a technician....dont pay unless it works..
Doesn't help you, but as a side note, I had mine replaced twice using Jump and both times I received a brand new phone sealed in the box. BTW, last one has Dec 14 build date and the assembly is much better than earlier ones I had.
super thanks!!!
cheesecake2 said:
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
Click to expand...
Click to collapse
hello, at last i found the answer,! tried all the suggested actions i searched on the blogs, but this one really worked for my xperia z3c and after that it updated to lollipop, i hope it would not shut down randomly again, i'll wait for maybe 2 months before i actually make it my main phone again, but at least it's back now and i really miss my xperia z3c, it's really the best for me thanks to you!!! God bless!
Sometimes (once/day), when i woke up my Z3C from sleep, the touch screen is frozen and the only way is to reboot it with power and volume buttons.
How can i debug this behavior ? I found nothing about that issue...
Thanks for this post!
I've managed to get to the point of three vibrations, but then it just burns the leds in three colors, and then vibrates 3 times again and so on.
I've also managed to get to a point where the led stays constant blue (by playing with the volume up/down).
But now what?
Worked for me
:good::good:
the 4th step worked for me, thank you
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
Xperia Z3 keeps restarting when trying to charge
Hi all, I don't know if someone did encounter same problem as I. Yesterday my Z3 was 100% charged. Overnight the phone started to restart and battery % went nearly dead showing around 2% left and the red led light starting blinking as well. I tried to plug on charge to a wall source and now it keeps restarting and the "Sony" logo only would appear and it keeps to restart again.
Saw some solutions among which I have tried press holding the volume up button along the power button so as it should vibrate 3 time but in vain. The phone ain't charging anymore and it keeps restarting either plugged with my pc or wall.
Please can anyone help on this one?
Cheers
Kris
Need Help Sir/Madam XperiaZ3compactproblem
Hi!! Guys... i have a same problem here my xperia compact suddenly turn off after charging... before other remedy its working volume up + power button, the yellow botton near sim card, volume down + power button. Now its not working when i plug it to power source like laptop and others sometimes LED turn red but after 5mins it will be gone... by the way last month i able to connect it my laptop i was able to PC repair using Sony Companion but now since its only red light it can able to connect even though i hold volume down it cant connect... what should i do i want to use my phone guys need your help badly...
:crying::crying::crying: this phone is very expensive just to throw away
i had this for the first time last week, it was whilst i pulled the sim tray when the phone was switched on, the z3 said restarting and didnt come back on
a quick google at the time and i had to press the volume up button and power button together for 10 seconds which worked fine
In my sony xperia z3c when I connect it to an outlet/pc the small red light will light up and then nothing (no battery charging image), I've done the steps also pressed the yellow button beside the sim slot but still nothing... Help Please :crying::crying::crying:..... need my phone back asap.... thanks!!!
I decided using Flastools
Friends tive that same device problem is only with the red LED on.
The solution was to use the flastools , installing a new ROM ..
I hope this helps someone !!
Sorry for my bad english !!