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Got my Nexus 5 on Friday, put my SIM in it and everything worked like a charm. Went through the weekend happy with how good everything was.
Yesterday, I was getting poor signal (connection errors when on LTE). So I decided to try a reboot. I did that and the phone came back with no service. I checked the APN, no issues. I swapped my SIM into my old phone, LTE working fine. I called my phone company (Rogers) and they checked the SIM, reset the network and I reset the phone. No Service (no anything).
I called Google support and their systems were down, so they recommended a Factory Data Reset. I did that - twice, still no service.
Any ideas? I'm guessing I'll have to send this phone in for replacement.
cwepruk said:
Got my Nexus 5 on Friday, put my SIM in it and everything worked like a charm. Went through the weekend happy with how good everything was.
Yesterday, I was getting poor signal (connection errors when on LTE). So I decided to try a reboot. I did that and the phone came back with no service. I checked the APN, no issues. I swapped my SIM into my old phone, LTE working fine. I called my phone company (Rogers) and they checked the SIM, reset the network and I reset the phone. No Service (no anything).
I called Google support and their systems were down, so they recommended a Factory Data Reset. I did that - twice, still no service.
Any ideas? I'm guessing I'll have to send this phone in for replacement.
Click to expand...
Click to collapse
Is the SIM a cut-down SIM?
xda6969 said:
Is the SIM a cut-down SIM?
Click to expand...
Click to collapse
Nope. My wife's SIM also didn't work. Odd that everything worked fine at first.
Dial *#*#4636#*#* and select phone -> change the drop down box to LTE only and see if data works. Make sure to change to back to something relevant if you want voice/text afterwards (like WCDMA preferred). Sounds like its not set to use LTE anymore.
It's not just LTE, it's all service including basic phone calls. Already shipped back to Google.
go to your carrier and get a new sim card , the one you have has become defective. Your carrier should not charge you anything for a new sim card , if they do maybe 5-10 $
Are you on a 3G only plan? The way many carriers (most of them outside the US, known problem on some carriers in Japan, France and the UK) are provisioning their SIMs, if there is an LTE network on the carrier and the SIM is provisioned as a 3G-only plan, a Nexus 5 will not register to the network at all. There is no workaround to this at present other than to change your plan to something that is LTE enabled.
Rebooted my phone tonight, when it was up again no service. It only says "Searching for Service" I already tested several SIMs and took a look into the sim tray but all pins are still there.
I then relocked the bootloader, unlocked it again and flashed the original images aswell as the radio but nothing works
UPDATE: I managed to get my reception back. I flashed the radio again had no reception, then flashed twrp and wiped data, cache and dalvik cache.
maaximal said:
Rebooted my phone tonight, when it was up again no service. It only says "Searching for Service" I already tested several SIMs and took a look into the sim tray but all pins are still there.
I then relocked the bootloader, unlocked it again and flashed the original images aswell as the radio but nothing works
UPDATE: I managed to get my reception back. I flashed the radio again had no reception, then flashed twrp and wiped data, cache and dalvik cache.
Click to expand...
Click to collapse
hi i have this problem too,
Are you fix the problem after flashed twrp and wiped data, cache and dalvik cache?
thank
I got the same problem too.
I got the same problem after rooted and flashed cm11 rom. Whatever I do, flash a different band, kernel or wipe everything, it just can't work. The provider is wind.ca and fido.ca. they both are no service. Someone help us plz.
Nathaniel Lau said:
I got the same problem after rooted and flashed cm11 rom. Whatever I do, flash a different band, kernel or wipe everything, it just can't work. The provider is wind.ca and fido.ca. they both are no service. Someone help us plz.
Click to expand...
Click to collapse
flash radio and cache images with fastboot command, then wipe
samersh72 said:
flash radio and cache images with fastboot command, then wipe
Click to expand...
Click to collapse
Thanks! Could you offer me the radio and cache.img? I don't know where to find it and which is right for my phone. And how to flash them with fastboot command? adb? Thanks again.
Nathaniel Lau said:
Thanks! Could you offer me the radio and cache.img? I don't know where to find it and which is right for my phone. And how to flash them with fastboot command? adb? Thanks again.
Click to expand...
Click to collapse
see your Q&A thread
samersh72 said:
see your Q&A thread
Click to expand...
Click to collapse
LOL I am really anxious with my phone
zivan56 said:
Dial *#*#4636#*#* and select phone -> change the drop down box to LTE only and see if data works. Make sure to change to back to something relevant if you want voice/text afterwards (like WCDMA preferred). Sounds like its not set to use LTE anymore.
Click to expand...
Click to collapse
Thanks, that actually helped for me. I just played a little with the quicktoggles on Paranoid Android when I switched to "Just LTE" and couldn't switch it back. Your little trick actually helped me out a lot.
samersh72 said:
see your Q&A thread
Click to expand...
Click to collapse
What does Q&A thread mean?
I am having the same issue.
Two of my phone radios are dead. It says no Service.. What should I do?
Where Can I find step by step instruction?
resal3000 said:
What does Q&A thread mean?
I am having the same issue.
Two of my phone radios are dead. It says no Service.. What should I do?
Where Can I find step by step instruction?
Click to expand...
Click to collapse
i meant here http://forum.xda-developers.com/showthread.php?t=2600184
samersh72 said:
i meant here http://forum.xda-developers.com/showthread.php?t=2600184
Click to expand...
Click to collapse
Nathaniel Lau said:
My nexus 5 wasn't brought from Google and i don't think I have warranty, if I can't fix, i want to find somewhere to repair it. Do you know where I can do that? By the way, I live in Canada.
Click to expand...
Click to collapse
From his message it seemed his issue didn't go away.
I am having the same issue with two of my phones. I have four. One radio went to "No service" mode last Saturday, and today My nexus 5 went to 'no service' (7 day after last time it happened)
resal3000 said:
From his message it seemed his issue didn't go away.
I am having the same issue with two of my phones. I have four. One radio went to "No service" mode last Saturday, and today My nexus 5 went to 'no service' (7 day after last time it happened)
Click to expand...
Click to collapse
are you stock or rooted?
did you try to flash full stock images then reset the phone?
I have the same problem. After I rooted and flashed to a CM rom my service was gone.
I flashed back to stock with radio/bootloader/system/cache/recovery the whole shabam.
I deleted cache, dalvick and everything else. Nothing helped with getting back my signal.
Is there a new work around for this? I seem to have tried everything that has been posted on XDA. Or am I missing something abvious?
Who can help me?
(ps my sim card works just fine in my gf's phone.)
So tell me how screwed I am.
I had CM10.2 on my phone, then my IMEI changed to "0", and I couldn't receive calls. So I flashed my phone to 4.3.
Next right before I fixed the IMEI issue the ERI changed to "none", and put me in roaming mode.
Well I fixed the IMEI issue, but I am now stuck trying to fix the ERI, it still says roaming and does not pull an IP Address.
Is the ERI possible to be fixed now that I am stuck in 4.3?
I tried RevSkills it says, "subsys efs is locked", then I tried Samsung MEID Repair (but it locks up, I believe because I am using 4.3)
Any help appreciated! I will be heading to the Verizon store here in a few, but I'm sure they are going to say buy a new phone or something.
Well Verizon store was not helpful, they tried a bit and gave up. But reading more, I am starting to think I can revert back to older firmware because I did not OTA.
Does this sound right?
Because several times, with 4.3, I tried using ODIN to go to ICS, Well ODIN failed each time with a SW REV CHECK FAIL : Fused 1 > Binary 0...
[Quoting toeshot from another thread.]
The problem is that once you install the 4.3 update you cannot use Odin to flash a downgrade ROM even an official Samsung ROM. You will need to install a custom recovery then flash a rooted rom,
Click to expand...
Click to collapse
I'm going to keep trying things, because basically this phone is useless right now anyways..if I hardbrick it oh well, it was good while it lasted.
Still working on this...
So where I currently am, installed safestrap and flashed over TW Wicked Sensations. Still couldn't access the "subsys efs" because its using the ML1 modem...
Well I flashed over the modem G1, didn't work, tried G7 also doesn't work because they just take it to the "System software not authorized" screen where I am forced to reboot.
I really don't know now. unless there is a TW somewhere out there that lets me switch modems without it bringing up the "System software not authorized" I am stuck forever roaming.
Thanks Odin for letting me flash 4.3 onto my phone without warning me I could never go back. :good:
Bobbydoo8 said:
Still working on this...
So where I currently am, installed safestrap and flashed over TW Wicked Sensations. Still couldn't access the "subsys efs" because its using the ML1 modem...
Well I flashed over the modem G1, didn't work, tried G7 also doesn't work because they just take it to the "System software not authorized" screen where I am forced to reboot.
I really don't know now. unless there is a TW somewhere out there that lets me switch modems without it bringing up the "System software not authorized" I am stuck forever roaming.
Thanks Odin for letting me flash 4.3 onto my phone without warning me I could never go back. :good:
Click to expand...
Click to collapse
Even flashing the stock 4.3 odin file locks it... There is an odin file with the MF1 BOOT CHAIN so it won't lock it, but its too late. Plug it into the PC and run the install helper to reload the totally stock 4.3, then call verizon and tell them that since the OTA came, your phone is always in roam mode. They should replace it.
Sent from my SCH-I535 using xda app-developers app
Bobbydoo8 said:
I had CM10.2 on my phone, then my IMEI changed to "0", and I couldn't receive calls. So I flashed my phone to 4.3. Next right before I fixed the IMEI issue the ERI changed to "none", and put me in roaming mode. Well I fixed the IMEI issue, but I am now stuck trying to fix the ERI, it still says roaming and does not pull an IP Address.
Click to expand...
Click to collapse
I am in a very similiar boat. I was running 10.1.3 and did the upgrade to 10.2 and my IMEI reset to all zeros. So my question is how did you fix your IMEI issue? I flashed a working backup I took before I upgraded and that did not help. Tried other roms, etc and nothing
Jerniganc said:
I am in a very similiar boat. I was running 10.1.3 and did the upgrade to 10.2 and my IMEI reset to all zeros. So my question is how did you fix your IMEI issue? I flashed a working backup I took before I upgraded and that did not help. Tried other roms, etc and nothing
Click to expand...
Click to collapse
Yea the problem is the IMEI and ERI both exist in the EFS, so that is what you would have had to backup..It can still be fixed though. Couple of links for you here:
Youtube1
Youtube2
Software Required/Procedure
So this is the part I screwed up with after finding those links, I immediately flashed to 4.3 to fix the issue, don't do that. Flash it to like ICS ( anything lower than 4.3 ) and then do the procedure part.
Also you can find your IMEI on the sticker under the battery.
5ft24 said:
Even flashing the stock 4.3 odin file locks it... There is an odin file with the MF1 BOOT CHAIN so it won't lock it, but its too late. Plug it into the PC and run the install helper to reload the totally stock 4.3, then call verizon and tell them that since the OTA came, your phone is always in roam mode. They should replace it.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
After exhausting all possibilities this seems like what I will have to do, its kind of disappointing because my phone is in excellent condition, I may just sell it on ebay for parts or something.
But can you riddle me this batman, even though its says I am roaming, I'm not right? So can I just use my phone like normal?
Bobbydoo8 said:
Yea the problem is the IMEI and ERI both exist in the EFS, so that is what you would have had to backup..It can still be fixed though. Couple of links for you here:
Youtube1
Youtube2
Software Required/Procedure
So this is the part I screwed up with after finding those links, I immediately flashed to 4.3 to fix the issue, don't do that. Flash it to like ICS ( anything lower than 4.3 ) and then do the procedure part.
Also you can find your IMEI on the sticker under the battery.
Click to expand...
Click to collapse
I have watched these videos but the part that keeps hanging me up are the commands that they have you dial. I put them in and nothing happens. If I hit dial it goes nowhere.
Jerniganc said:
I have watched these videos but the part that keeps hanging me up are the commands that they have you dial. I put them in and nothing happens. If I hit dial it goes nowhere.
Click to expand...
Click to collapse
Same thing was happening to me...when I was in CM10.2. I would try the first command to enable Diagnostic Mode / Qualcomm USB Settings. and it would do nothing. I am fairly sure you have to be on a stock ROM for this to work. Also when you dial the commands, after you hit the last number it will perform the operation, you never have to actually press dial.
I saw people posting a bunch of different numbers to try that would bring up the Qualcomm Settings. But I can't really tell you which one you need because I'm on 4.3 and its a different number. But on 4.3 its called ( Enable DM Mode ). Good Luck! :good:
Bobbydoo8 said:
Same thing was happening to me...when I was in CM10.2. I would try the first command to enable Diagnostic Mode / Qualcomm USB Settings. and it would do nothing. I am fairly sure you have to be on a stock ROM for this to work. Also when you dial the commands, after you hit the last number it will perform the operation, you never have to actually press dial.
I saw people posting a bunch of different numbers to try that would bring up the Qualcomm Settings. But I can't really tell you which one you need because I'm on 4.3 and its a different number. But on 4.3 its called ( Enable DM Mode ). Good Luck! :good:
Click to expand...
Click to collapse
I was able to flash a stock room, use *#0808# gain access to the menu, etc and got my IMEI restored. I have data but am still unable to make/receive calls. Two things I noticed that might be the issue. The IMEI SV is 00 and when I go to Access Point Names that list is blank. I did reset to default but that did not repopulate them.
Jerniganc said:
I was able to flash a stock room, use *#0808# gain access to the menu, etc and got my IMEI restored. I have data but am still unable to make/receive calls. Two things I noticed that might be the issue. The IMEI SV is 00 and when I go to Access Point Names that list is blank. I did reset to default but that did not repopulate them.
Click to expand...
Click to collapse
My IMEI SV is also "00".. but I can still make/receive calls. It sounds like you may have set your IMEI wrong. But I'm not sure, couldn't really help you past this, because I am no expert, like some of the people on here.
Bobbydoo8 said:
My IMEI SV is also "00".. but I can still make/receive calls. It sounds like you may have set your IMEI wrong. But I'm not sure, couldn't really help you past this, because I am no expert, like some of the people on here.
Click to expand...
Click to collapse
What do you show in your APN settings? I noticed at one point before I had my IMEI restored I had a bunch of different choices there... now it is blank.
Only have one APN, says "LTE - Verizon Internet"
Bobbydoo8 said:
Only have one APN, says "LTE - Verizon Internet"
Click to expand...
Click to collapse
I cannot seem to get my APN to save. I have entered it manually to match my wife's S3 but it will not save it. Going to Odin back to stock I guess.
well, i am kind of sad that there isn't a fix for the eri missing. Eff you verizon and samsung for making stuff we enjoy difficult!!
My phone has suddenly stopped having any service whatsoever, I have tried everything, factory reset, format data, but have still been unable to get anything. I tried playing around with the radio settings and the APN but that hasn't worked either. If anyone has some ideas, they would be welcome.
Did you try putting the sim card into another phone?
JoJostar said:
My phone has suddenly stopped having any service whatsoever, I have tried everything, factory reset, format data, but have still been unable to get anything. I tried playing around with the radio settings and the APN but that hasn't worked either. If anyone has some ideas, they would be welcome.
Click to expand...
Click to collapse
Try to flash Android 5.01 radio. My radio/service was very bad in 5.1.
JoJostar said:
My phone has suddenly stopped having any service whatsoever, I have tried everything, factory reset, format data, but have still been unable to get anything. I tried playing around with the radio settings and the APN but that hasn't worked either. If anyone has some ideas, they would be welcome.
Click to expand...
Click to collapse
Pay the bill
Does the SIM status screen show your phone number and IMEI? I had a Galaxy Nexus once that quit working, and those were blank (or maybe it said unknown) in the status screen. I figure possibly the EFS partition developed a fault or got corrupted.
I flashed the 5.0.1 radio and was able to get service again and can now text but I'm still unable to call anyone.Whenever i try to dial the number it simply goes silent, loses service and ends the call. I am also still unable to receive calls as well,all calls people attempt seem to cause me to lose service and only get a voice mail afterwards.
I haven't checked the sim status screen yet and I am unsure as to how.
JoJostar said:
I haven't checked the sim status screen yet and I am unsure as to how.
Click to expand...
Click to collapse
Settings/About phone/Status/SIM status
I can see the IMEI and my phone number but the mobile network state fluctuates from connected to disconnected.
JoJostar said:
I can see the IMEI and my phone number but the mobile network state fluctuates from connected to disconnected.
Click to expand...
Click to collapse
Maybe try pulling the SIM and re-inserting it? Couldn't hurt.
I have done so with no effect afterwards to be seen.
JoJostar said:
I have done so with no effect afterwards to be seen.
Click to expand...
Click to collapse
If it was me, I'd try flashing the radio from Factory 5.0.1 (LRX22C)
It is baseband M8974A-2.0.50.2.22
Extract the radio from the .tgz
Here
You can always flash back if their is no improvement
Thanks for the suggestion but I have already done so and I have observed no improvement. am beginning t suspect that it may be an issue with the EFS but I'm not sure what steps to take to verify this.
JoJostar said:
Thanks for the suggestion but I have already done so and I have observed no improvement. am beginning t suspect that it may be an issue with the EFS but I'm not sure what steps to take to verify this.
Click to expand...
Click to collapse
After flashing 5.01 radio, did you try to wipe cache and dalvik cache? Maybe the phone process still has bad cache (if possible). Just a try! I hope it works. Otherwise there is some big problem
Thanks for the advice. I am considering filing an RMA with google although I'm unsure if I'll be covered since I live in Canada
JoJostar said:
Thanks for the suggestion but I have already done so and I have observed no improvement. am beginning t suspect that it may be an issue with the EFS but I'm not sure what steps to take to verify this.
Click to expand...
Click to collapse
If you suspect EFS corruption, try restoring any TWRP backup you made prior to the problem.
The EFS partition will be present in the backup, unless you unchecked if you checked that partition in TWRP Backup.
joegestes said:
If you suspect EFS corruption, try restoring any TWRP backup you made prior to the problem.
The EFS partition will be present in the backup, unless you unchecked that partition in TWRP Backup.
Click to expand...
Click to collapse
Efs is not backed up by default. You have to choose it.
Sent from my Nexus 9 using XDA Free mobile app
I have a similar issue. After I updated to 5.1 my mobile data doesn't work. I tried everything listed before in this thread with no result. I don't know what is happening. The first one I updated using 5.1 factory image. Reverted to 5.0 Factory image and it worked again. So, I update by OTA to 5.01 and then to 5.1, same results. This drives me crazy! I want 5.1 on my Nexus
BTW I have D821 model. Any suggestion?
jd1639 said:
Efs is not backed up by default. You have to choose it.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Your right.
Thanks for correcting me:good:
There is another topic on this matter (i.e. common problem): http://forum.xda-developers.com/google-nexus-5/help/sim-card-recognized-upgrade-to-nexus-5-t3054267
For me it helped, ejecting and reinserting the SIM card. But I had also flashed other ROMS and cleaned the SMS/call/contacts database. So not sure why it worked.
I also notice that my System UI frequently stops. Does anyone have a stock System UI for me? Many thanks!
I am having similar issue and SIM status shows Radio off, how do I turn on?
Thanks.
Hi guys its been a month since I am facing this no Sim error. After N number of restart it detects Sim and issue comes back again after 2 days or if i restart my phone. Then again I have to restart for number of times to get signal back again hence i dont think it is a hardware issue. I don't know wether upgrading to marshmallow has done the harm or a month back i completely drained out my battery, that has done the harm? I tried updating/changing the rom, bootloader Version, baseband Version but no luck.? I love my nexus 5 and 8 don't want to dump it. Please help me find solution.
ROM CHROMA 5th April build date.
Android 6.0.1
Baseband M8974A 2.0.50.2.29
Please help me find the solution for this.
Flash factory images via fastboot to revert back to stock. That should fix the sim error reading.
Mcourtney3 said:
Flash factory images via fastboot to revert back to stock. That should fix the sim error reading.
Click to expand...
Click to collapse
Lock the bootloader? Or just flash (I don't want to loose photos and music on my phone)
No need to lock the bootloader after flashing a stock ROM.
audit13 said:
No need to lock the bootloader after flashing a stock ROM.
Click to expand...
Click to collapse
is it necessary to flash userdata.img?
Flashing userdata.img is not necessary if the phone will boot.
I recommend flashing TWRP, booting into TWRP, and copy your data off the phone to a computer.
audit13 said:
No need to lock the bootloader after flashing a stock ROM.
Click to expand...
Click to collapse
audit13 said:
Flashing userdata.img is not necessary if the phone will boot.
I recommend flashing TWRP, booting into TWRP, and copy your data off the phone to a computer.
Click to expand...
Click to collapse
tried full wipe and complete flash to latest stock image... still issue exist. any other solutions?
Is it possible that the sim reader has been physically damaged? Was the phone use with any type of nano to micro sim adapter?
audit13 said:
Is it possible that the sim reader has been physically damaged? Was the phone use with any type of nano to micro sim adapter?
Click to expand...
Click to collapse
I don't think it's a hardware issue, because say after 10-12 restarts it detects sim
Maybe the SIM card is defective? It could still be an intermittent hardware issue.
audit13 said:
Maybe the SIM card is defective? It could still be an intermittent hardware issue.
Click to expand...
Click to collapse
The same Sim card works fine on other devices and tried different Sims too. Still no luck. Can this be a Marshmallow issue? I have read people having this issue after updating it to 6.0.0
I have worked on 7 to 8 nexus 5 phones, all with mm and none of them experienced this sim issue. 7 to 8 phones is not a large sample so I can't really make any conclusive statement.
audit13 said:
I have worked on 7 to 8 nexus 5 phones, all with mm and none of them experienced this sim issue. 7 to 8 phones is not a large sample so I can't really make any conclusive statement.
Click to expand...
Click to collapse
Will reverting back to kitkat do any good?
Btw after 10 restart i have got back the radio. But this is not the solution but a temp fix. I hope it does not lose it again.
You could try flashing a completely stock kk rom but I am not sure this will fix the issue. You could always try since flashing is quick, setting everything again is a pain.
audit13 said:
You could try flashing a completely stock kk rom but I am not sure this will fix the issue. You could always try since flashing is quick, setting everything again is a pain.
Click to expand...
Click to collapse
That is the main issue. Wiping completely and setting up device is really boring. Hence i wanted to know if anybody has tried and solved this issue. Anyways have to try for the love of my nexus ?
I have the same issue (not detecting simcard after booting - no signal after reinserting the card) and a complete reflash of the image has not resolved the issue. Neither has a factory reset etc.
Still stuck with a non phoning phone basically...
Basekidt said:
I have the same issue (not detecting simcard after booting - no signal after reinserting the card) and a complete reflash of the image has not resolved the issue. Neither has a factory reset etc.
Still stuck with a non phoning phone basically...
Click to expand...
Click to collapse
So your phone also detected Sim after many restarts or it never does,?
gaurishmhatre said:
So your phone also detected Sim after many restarts or it never does,?
Click to expand...
Click to collapse
It never does after restarts, but it does detect it immediatly after I remove the card/tray and put it back in. I have to do this each time the phone restarts.
Basekidt said:
It never does after restarts, but it does detect it immediatly after I remove the card/tray and put it back in. I have to do this each time the phone restarts.
Click to expand...
Click to collapse
Does it get network? Mine also detects Sim but does to connect to network and says no service.
Nope no network at all. No service is all I get as well.
Searching for networks also fails. Via the diagnostics menu I see that the radio is turned off, but I cannot activate it.
Tonight I'm going to take out the battery and see if that resets the hardware... If it works I will let you know.
Hi everyone,
Could really use your help. I tried updating my phone to Lineage OS and post update, my phone's data connection stopped working. I've tried flashing different firmwares to see if it fixes the problem and it didn't. I went back to my old backup, and the problem continues. I can't access any data connection (no phone, or text either).
Any idea on what could have caused the problem. My steps were basically:
Backed up old Sultan 12.1 Rom
Installed Lineage using TWRP 2.8.7.0
Installed latest Gapps mini
Installed the bacon_firmware_update_2015_05-15_DI.3.0.c6-00241.zip
And data problems began
Now i've tried redoing the steps with the latest recovery and it doesn't change anything. And as previously mentioned, I'm having data connection problems in my old backup as well
sarmadical said:
Hi everyone,
Could really use your help. I tried updating my phone to Lineage OS and post update, my phone's data connection stopped working. I've tried flashing different firmwares to see if it fixes the problem and it didn't. I went back to my old backup, and the problem continues. I can't access any data connection (no phone, or text either).
Any idea on what could have caused the problem. My steps were basically:
Backed up old Sultan 12.1 Rom
Installed Lineage using TWRP 2.8.7.0
Installed latest Gapps mini
Installed the bacon_firmware_update_2015_05-15_DI.3.0.c6-00241.zip
And data problems began
Now i've tried redoing the steps with the latest recovery and it doesn't change anything. And as previously mentioned, I'm having data connection problems in my old backup as well
Click to expand...
Click to collapse
Did you tried without flashing frimware?
Mr.Ak said:
Did you tried without flashing frimware?
Click to expand...
Click to collapse
Yup, I reverted back to my old backup and no flashing of firmware, and it's still messed up.
Found out that my IMEI isn't showing up so that could be the problem. Went through "the entire internet" and found some fixes, trying them now to see if I can get something to work.
Edit: I flashed to CM13.1 stock. But my IMEI is still not showing up. No idea what to do next. My phone connects to the network, but doesn't let me do anything considering it can't find an IMEI.
sarmadical said:
Yup, I reverted back to my old backup and no flashing of firmware, and it's still messed up.
Found out that my IMEI isn't showing up so that could be the problem. Went through "the entire internet" and found some fixes, trying them now to see if I can get something to work.
Edit: I flashed to CM13.1 stock. But my IMEI is still not showing up. No idea what to do next. My phone connects to the network, but doesn't let me do anything considering it can't find an IMEI.
Click to expand...
Click to collapse
Most probably that is an issue with incorrect firmware.
Check this thread: https://forum.xda-developers.com/oneplus-one/help/wifi-sim-card-totally-broken-opo-t3558110
C4SCA said:
Most probably that is an issue with incorrect firmware.
Check this thread: https://forum.xda-developers.com/oneplus-one/help/wifi-sim-card-totally-broken-opo-t3558110
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Click to collapse
Thanks, I believe you're right. But I've tried flashing other firmwares. My phone's IMEI shows up in the about section, but my data connection comes and goes. You think following the steps you linked will fix that problem considering my IMEI seems fine now?
sarmadical said:
Yup, I reverted back to my old backup and no flashing of firmware, and it's still messed up.
Found out that my IMEI isn't showing up so that could be the problem. Went through "the entire internet" and found some fixes, trying them now to see if I can get something to work.
Edit: I flashed to CM13.1 stock. But my IMEI is still not showing up. No idea what to do next. My phone connects to the network, but doesn't let me do anything considering it can't find an IMEI.
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Click to collapse
It's not just your imei,it's your EFS and modem.
You should've backup your Efs before playing with things.
https://forum.xda-developers.com/oneplus-one/help/fix-brickloop-audio-fx-fc-efs-corrupt-t2879061
Try this guide.
Mr.Ak said:
It's not just your imei,it's your EFS and modem.
You should've backup your Efs before playing with things.
https://forum.xda-developers.com/oneplus-one/help/fix-brickloop-audio-fx-fc-efs-corrupt-t2879061
Try this guide.
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Click to collapse
Yup, lesson learned. And I've tried a bunch of efs recovery solutions:
the persist flash you listed
The Windows fix patch from oneplus https://forums.oneplus.net/threads/no-imei-and-no-efs-backup.322534/page-2
deleting modemst files https://forum.xda-developers.com/oneplus-one/general/guide-efs-partitions-how-to-lost-t3307793
I had it partially working at one point but going through this solutions just messed things up more.
sarmadical said:
Yup, lesson learned. And I've tried a bunch of efs recovery solutions:
the persist flash you listed
The Windows fix patch from oneplus https://forums.oneplus.net/threads/no-imei-and-no-efs-backup.322534/page-2
deleting modemst files https://forum.xda-developers.com/oneplus-one/general/guide-efs-partitions-how-to-lost-t3307793
I had it partially working at one point but going through this solutions just messed things up more.
Click to expand...
Click to collapse
Type this command in fastboot.
fastboot flash sbl1 sbl1.mbn
Sbl1 from stock can fix the imei issue.
Mr.Ak said:
Type this command in fastboot.
fastboot flash sbl1 sbl1.mbn
Sbl1 from stock can fix the imei issue.
Click to expand...
Click to collapse
Are you talking about flashing stock from the thread you linked above? I'm not on the stock firmware from the fix above, I'm on stoch CM13.1.2.
Should I go back to stock CM11 from the fix above? Or can I just extract the sbl1 file from the package and flash it in fastboot?
Okay, I finally got my IMEI back using this guide: https://forum.xda-developers.com/oneplus-one/general/guide-efs-partitions-how-to-lost-t3307793, and flashing stock oxygen OS through their recovery rather than TWRP.
But now, although it reads my sim, my phone doesn't connect to the internet, and when it does, it doesn't connect to 4g. I still can't use data services despite having the baseband and IMEI fixed. So now what are the next steps? Could my hardware be broken?
sarmadical said:
Okay, I finally got my IMEI back using this guide: https://forum.xda-developers.com/oneplus-one/general/guide-efs-partitions-how-to-lost-t3307793, and flashing stock oxygen OS through their recovery rather than TWRP.
But now, although it reads my sim, my phone doesn't connect to the internet, and when it does, it doesn't connect to 4g. I still can't use data services despite having the baseband and IMEI fixed. So now what are the next steps? Could my hardware be broken?
Click to expand...
Click to collapse
Just flash twrp using fastboot,backup your EFS!
Then flash any other custom rom.
Mr.Ak said:
Just flash twrp using fastboot,backup your EFS!
Then flash any other custom rom.
Click to expand...
Click to collapse
I installed lineage, still no data connection. Honestly about to give up on this phone. Is there a good stable rom that I should use?
I've tried Lineage and now Sultans CM13, but still no data man. Just my sim stuff is acting weird, and i know my sim is fine. I'm switching carriers and ordered a new sim. I'm hoping somehow changing carriers helps, otherwise I'm **** out of luck.
Edit: Ok, so on Sultan's CM13 I've finally got the data working, but it only works when its on H+ (4g) otherwise no internet/voice/ text. So is there a fix this?
sarmadical said:
I've tried Lineage and now Sultans CM13, but still no data man. Just my sim stuff is acting weird, and i know my sim is fine. I'm switching carriers and ordered a new sim. I'm hoping somehow changing carriers helps, otherwise I'm **** out of luck.
Edit: Ok, so on Sultan's CM13 I've finally got the data working, but it only works when its on H+ (4g) otherwise no internet/voice/ text. So is there a fix this?
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Click to collapse
4G is Lte not H+(3G).
Yeah maybe OPO doesn't support the band your carrier uses for data.
Mr.Ak said:
4G is Lte not H+(3G).
Yeah maybe OPO doesn't support the band your carrier uses for data.
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Click to collapse
Nope, not the case as I've been using the phone for the last 2 years. I read up that the switch between H+ and 3g happens because the carrier only sends data through H+ not 3g, so it happens to every phone, not just the OPO. But now my problem is, I can't send texts over 3g.
I'm going to wait and see what happens when I get a new carrier's sim.
sarmadical said:
Nope, not the case as I've been using the phone for the last 2 years. I read up that the switch between H+ and 3g happens because the carrier only sends data through H+ not 3g, so it happens to every phone, not just the OPO. But now my problem is, I can't send texts over 3g.
I'm going to wait and see what happens when I get a new carrier's sim.
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Click to collapse
you've mentioned that you are using twrp 2.8.7.0, can you try twrp from here and re flash firmware and report back?
Just flash the .img file via twrp
Also, use this firmware : link
sarmadical said:
Nope, not the case as I've been using the phone for the last 2 years. I read up that the switch between H+ and 3g happens because the carrier only sends data through H+ not 3g, so it happens to every phone, not just the OPO. But now my problem is, I can't send texts over 3g.
I'm going to wait and see what happens when I get a new carrier's sim.
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Click to collapse
Try changing your service text SVC no from settings.
---------- Post added at 06:41 AM ---------- Previous post was at 06:40 AM ----------
ashutoshmn said:
you've mentioned that you are using twrp 2.8.7.0, can you try twrp from here and re flash firmware and report back?
Just flash the .img file via twrp
Also, use this firmware : link
Click to expand...
Click to collapse
He already tried using the latest recovery...
Thanks for the help guys, I think in this case it was more of a carrier problem. I learned that Wind has been updating their infrastructure causing some network problems. Couple that with a finnicky OPO and you get headaches.
My new carrier seems to be working better (but I've only had the new sim for an hour). Going to do a full day test and see what happens.
Thanks again.