Weird "refresh" in Hangouts on my N5 - Nexus 5 Q&A, Help & Troubleshooting

Hey guys,
I rarely post in here because I rarely (and I mean rarely) have issues with my Nexus 5.
I'm on stock firmware, never rooted, 5.1.1 LMY48B
I can't tell when the issue started exactly, and by this I mean i know for sure it started on Lollipop, I just don't know when, most probably when i upgraded from 5.0.1 to 5.1.1.
Anyway, I rarely text but I noticed something that kinda bothers me.
I start hangouts, and I start messaging someone, when all of a sudden Hangouts seems to refresh or something like that and I lose the message I have been writing (usually I'm something like halfway through).
Since it's "refreshing" I am guessing it's trying to pool off data from the internet. I am always online (whenever im not on wifi 3g kicks in) so i have no idea if its trying indeed to pull off data from the internet or what not.
Any ideas would be appreciated.
Thanks!

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Related

[Q] Text messages not being received

Seems like I've been having this problem regularly since I rooted/installed Fission ROM. I even SBF'ed back to original, but it didn't seem to fix my issue. I regularly have to reboot my phone to receive text messages.
I can't seem to find any rhyme or reason to it. I've tried re-programming my phone, but every time it attempts to reprogram, it makes a weird noise and reboots.
Am I experiencing a hardware problem, possibly? With the radio?
Honestly no idea where to go from here, but inability to receive text messages = huge problem.
Are you using it on Verizon or on a non-Verizon GSM/HSPA network?
I've got the same issue using my milestone1 but milestone2 has more ram, so that problem should'nt appear at this device.
I believe I'm on the Verizon network, I'm using it in places I've always had good coverage.
Update: I re-installed Fission 2.4.3 I had from backup and installed Handcent SMS. So far, so good. I haven't appeared to miss any text messages since then.
Still, it's a very odd situation. Hoping Gingerbread gives some more stability, though I'm not sure why it would matter.
This has happened to me on TMOUS and to a friend as well...I have SGII she has MyTouch 4g...after reboot, a flood of undelivered texts comes in...all with the same time so doesn't help when trying to see when originally sent.
I'm rooted/custom rom and she's bone stock...wondering if its a network issue or android problem

[Q] Delayed push notifications - anyone else having this issue?

I previously had a Samsung Galaxy S3 that ran Android 4.1.2. Push notifications would come through pretty much instantly.
Now that I have my Nexus 5, I'm noticing that push notificiations are delayed. For example, I might receive an email on my PC saying that someone has posted on my Facebook timeline, but a notification doesn't pop up on my phone for 10-15 minutes later. Sometimes I get no notifications for a while because they're delayed, then the notification sound on my phone will go off 3 or 4 times in a row as a bunch of notifications from different apps have all arrived at once.
Also, sometimes I got no notification at all. For instance, I sold an item on eBay and usually I would get a notification that it has sold. On this particular occasion, no notification appeared. The same has happened with Facebook. Sometimes I will go to Facebook and find that a friend has written on my timeline, yet I didn't receive a notification about it on the phone.
I Googled this issue and found it was a problem that plagued the Nexus 4, so I'm wondering if it also affects the Nexus 5 too. Does anyone else have this issue with the Nexus 5? Is there any fix for it?
I get this too, but not very often. Most of the time I find my phone gets notifications before my PC or other phone does. But there are occasions, particularly when I'm not on WiFi, when I either get delayed notifications, or I won't get them at all, until I reconnect to WiFi.
It's been happening to me, including when I was running totally stock w/ locked bootloader. I'm on Sprint. Not sure if it's a data issue or phone issue.
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
funksoulbrother said:
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
Click to expand...
Click to collapse
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
fireboypr said:
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
Click to expand...
Click to collapse
Google ended up offering me a replacement phone, but that didn't go too well. The new phone they sent wouldn't connect to my Wi-Fi network, so I contacted them to return it but they told me I had to return my original phone, get another replacement, and only then could I return the second one. Obviously, each time they sent out a phone they were putting holds on my credit card for £xxx so in the end I phoned up and complained. To cut a long story short, I still have the original phone and I haven't decided what to do yet.
jbdan said:
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Click to expand...
Click to collapse
Interesting, I have just turned this off on mine too to see.
I only get delays when I am connected to my home wifi (2.4 or 5GHz). Maybe it is because I only have a 4mb ADSL connection ...
I will check tonight if that fixes it and/or also try the PNF app.
any update or fix on this yet? this is driving me mad, every time I get a notification on twitter or my email my idol picks it up first and my phone gets it 8-9 minutes later even if I'm using it at that moment, anybody else get the delay even while using the device?
All of a sudden I have started facing this problem since the past few days
Yeah..same here
rahulparekh said:
All of a sudden I have started facing this problem since the past few days
Click to expand...
Click to collapse
I am using Moto g and I think its an issue with KitKat rather than with the hardware or the network. My push notifications are being delayed and that wasnt the case with JB 4.2 on my earlier phones.
Very frustrating
I've not been getting google hangouts messages until 20-30 mins later. sometimes i never get a notification, but if i check hangouts i see a new message. Another times i only get the message on the computer, but never on the phone. if i go and clear the app data new messages show up
My push notifications were coming through very quickly up until 2 weeks ago. I have not changed devices, carriers, or installed any new apps. One day they were coming through fine, now they are delayed by up to 30 minutes. My phone has not installed any OS updates either.
I have factory reset my phone, once restoring from cloud, the other not restoring at all and setting up the phone from scratch. This is really irritating. It does it on mobile networks or wifi.
Moto G is frustrating
It's frustrating.
I searched google without obtaining a solution. Moto G and sometimes I get delayed notifications and not others.
Facebook does not even make the notifications. In Whatsapp I have to open it every 2 minutes to see if someone has written. What not to do. I'm bored with this phone.
No solution or google and motorola solve it. Cursed kitkat!
Anything new? This problem is old and comes from the Nexus 4. I really am very sad about it, not PNF solving this.
I've been pulling my hair out trying to figure this out. It definitely started after i upgraded my s2 to kitkat rom back in december. At first i thought it had to do with the PM sleep modes but none of them make a bit of difference. Ive goggled it to death and this thread is the only one ive found.
Currently im going to try the suggestion on the first page to turn off wifi optimization as my phone only does this on wifi. when i use mobile data everything works as expected
EDIT: WIFI optimization makes no difference
Push Notifications
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
tempest64 said:
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
Click to expand...
Click to collapse
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
razen_kain said:
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
Click to expand...
Click to collapse
I only experienced the problem over sprint's network.

[Q] Anyone have issues with calls not coming through? (Google Voice?)

First let me state my current phone is s-off and rooted, but otherwise stock. I have been playing with some lockscreen replacements but not much else altering the phone.
I do also have google voice running for voicemails (I like the notification system, the inbox style tracking and the transcribing) and this was running on my rezound as well so may very well be the issue but not sure.
This occurred a lot on my last phone (rezound) and I chalked it up to it being a little older. But last night it happened on this phone (at home where I have excellent service), my girlfriend called twice and I got no notifications until google voice picked it up and notified me I had a voicemail (she normally doesnt let the voicemail hit so I often never know she calls until its much later and she is much angrier).
Has anyone else experienced this? Is it a verizon thing, a google voice thing or something that just happens sometimes regardless?

Couple of questions about troubleshooting a problem/RMA

Hey ladies and gents, I have a strange issue with my N5. I am losing data connection despite having a 4-bar LTE signal. Most of the time, I will catch it at work while streaming music from Spotify/Pandora. Once in awhile i'd catch it while browsing Facebook as well. It will show a 4-bar LTE connection, but the apps will report "no data connection available." I've tried surfing Chrome when this problem arises and it says "You are Offline." I found a temporary fix - turning Airplane mode on/off or restarting the phone.
Has anyone ever heard of this, and does anyone have any suggestions. I was running SlimKat before, but now i'm on stock 4.4.4 with ElementalX kernel, with the issue crossing multiple ROMs/wipes.
I also just got off of chat with Google support. The lady is emailing me some troubleshooting steps, and wants me to contact T-Mobile as well. If the problem is still there, she wants me to RMA. What are the steps needed in order to do so. Some quick searches brought up factory images but I haven't found anything recent, and want to make sure I have all my bases covered.
Thanks guys!
Google doesn't care whether the bootloader is unlocked or whether the phone is rooted. If it's a hardware issue, you are covered!
If you want to return to stock before sending it in for peace of mind then follow this thread: http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
Sorry for the late reply, been pretty busy the last couple of days. Glad to hear that Google doesn't care about the unlocked bootloader! I'll probably just return completely to stock and return it like that IF I have to.
However, I think I may have fixed the problem. I altered my APN settings and changed IPv6 to IPv4 and it seems to have fixed my problem, at least for now (the problem is random so i'll have to use it for awhile to make sure it really is fixed). Anyone else ever heard of this problem, or this fix, especially on T-Mobile?

Cannot send/receive texts after upgrading to Android 11

Like the title says. Not sure if it's related but I noticed it after the upgrade. Texts show as if they are going through bit they aren't. I was receiving texts but that dried up too. Anyone with similar issues?
I guess I figured it out. That google carrier services app that usually solves nothing did the trick. Once I installed it everything started working fine.

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