I'm having an issue with my Galaxy S4 where it randomly restarts, often it happens when waking it up after a period of inactivity, or when connecting it to a charger. Last time the issue started occurring was after I took out the battery to temporarily put in another SIM. I factory reset the thing and I had no more issues... until I had to take the battery out put in another SIM. I have also replaced the battery so I am pretty sure it's not a battery fault. I don't see how replacing the SIM would even cause this issue.
The rebooting that it does is a bit different to a hard reboot since it does boot up a bit quicker, and when I check the battery usage instead of only displaying the battery levels since it's rebooted, ie less than a minute, it displays the levels even previous to the reboot, and where it was rebooting it shows a gap.
Anyway I used catlog to see what happens when it does reboot which I've uploaded to pastebin
(apparently I'm not allowed to post outside links ,add tVdCcRxQ to the end of the pastebin url to see the paste)
On line 4862 you can see a bunch of services start dying, and just before that on 4861 it says something about a boot animation restarting. I can't make sense of what is happening before it dies so I was hoping someone here could maybe spot something that would indicate why it's rebooting.
Hi there
You'd be best served asking for help from the experts who own your device, here
[HELP THREAD] Galaxy S4 | Ask any question | Noob friendly.
Good luck
Related
Hi guys,
I Also post this thread in the Razr I forum, but since its more a general issue instead of a specific Motorola issue, i choose to post it here as well.
I have the Razr I since 3 days now, i orderd it via ebay on a german website. I really like the phone, its amasing fast and works really great.
But since i use the phone, there's something wrong with the battery (i think!). The phone just randomly shuts down for about 40 till 60 times a day, my record for keeping it on is about 1 hour. It doesn't just falls out, but shuts down like if your battery is empty of if you push the on/off button.
This is what I know for now, by observing:
- The phone is working correctly (on of off, doesn't matter)
- The battery gives an empy signal out of nowhere (but isn't really empty)
- Due to the empty signal Android thinks the phone is empty and starts the automaticly shutdown process
- When the phone is off, i can just turn it on and the battery level is where it was before
- This cycle happens randomly, in 1 minute til 1 houre...
What i've done so far:
- Searched on google, a few similar problems, but no solutions
- Caliberate the battery
- Factory reset
- Disable apps that may couse a restart (but i don't think its a software issue tough)
- Playing with different settings, profiles etc
All those things doesn't change the randomly showing cycle that i've wrote above.
I also send an e-mail to the company where i orderd the device, so i maybe can return it and get an other one.
By the way, the phone was on JB when i received it.
Does anyone have any idea what the problem could be? Or is it just what my own conclusion is, a broken battery?
I hope someone can help thiking about my problem!
Cheers
Hello guys,
First of all let me introduce myself. My name is Armin, and joined this forum today to find out whats wrong with my GS3 and how to fix it. **Before I posted this thread I searched all the internet, but couldnt even find one person with my problem, so I marked it as unique.
THE PROBLEM:
-After I charge my GS3 it works fine the first 20 minutes;
-Then the signal (yes signal ! ) gets lost, screen starts to flash rapidly;
-Then it freezes (If I dont take out the battery it reboots it self, but failes to boot (I get into a boot lobby), so pulling out the battery is necessery);
-After I manage to turn the GS3 on, the battery is less than 5%, after few seconds, screen flashes rapidly again, and shuts down (no reboot);
-After aprox. 45 minutes I turn the GS3 on, and the battery is over 60%, after 10-20 minutes the problem occures again, and again.
-When I use the GS3 on charger, it works perfectly, after it gets charged and pulled of the charger, problem occures.
*I did following things (and none of them work):
-I did a factory reset;
-I did a hard reset;
-After getting frustrated, I installed a 4.1.2 firmware via odin and did a update to jelly bean via samsung kies.
Based on the above I am inclined to say it is a hardware fault, to start basic I would try replacing the battery
Sent from my GT-I9505 using Tapatalk
Hello
Many of us have the same problem without a clear solution, I know that here are hundreds of post with the same issue but no solution found. I want to solve this problem and help other users.
Symptoms:
- Unable to charge (popup: Charging paused battery temperature too low)
- Unable to use camera flash (Battery temperature too low)
- Unable to charge in off mode (Yellow triangle with a thermometer)
- Thermistor reading up to -25C
Causes and possible solutions:
1. Charging port/flex/board (Dirty, short, broken wire or sensor) (Most of the people said that the problem is solved after clean the charging port with isopropyl alcohol or replace it)
2. Motherboard (Sometimes replace the charging port assembly do not solve the problem. A chemical bath could solve the problem, if not there are some components on the mother board that can be tested and replaced "Really advance technicians") image attached
3. Software (Rarely this problem begins after an upgrade or a change of rom. flash stock rom with odin)
4. Battery (I have read hundreds of post from several forums and nobody solve the problem replacing the battery. Test with another battery before buy a new one. People said that performing a battery status wipe in (home+vol down+power) could solve the problem but I couldn't find anybody that claimed that it works.
Temporal Solutions:
1. Retire the back cover and put your phone one something warm, for example you router. Dial *#0*# scroll down and press thermistor button. connect your phone to computer or wall charger and it should start charging when the CHG/BATT temperature reach -2C or -1C.
My phone normally show CHG temperatures around -7 to -5, but warming it on my router it have reached +6C.
2. Turn off your phone and press home+voldown+power at the same time and hold them until a greens letters show up. Then press vol up and you will see an android icon with the word Downloading..... plug your phone to the wall charger for a while, it will charge.
3. Buy an external charger and another battery and jut keep one of them charged.
4. To solve the flash problem you have to be root user and download Wanam Xposed that app have an option to disable the camara temperature check.
What I am looking for:
I know that should be a way to disable the low temperature warning or set the limits.
Maybe we can create a patch....
I'm not a developer but this problem could be my begining as developer hehehe
I know that the kernel or the drivers in the kernel export the battery temperature readings and status in intents in sys/class/power_supply/ and the JNI (JAVA) batteryservice read that data and make the action (shut down, pause, etc etc....)
Anybody know how to edit batterymanager or batteryervice? It should be via framework....
people said that there is a hidden menu that allow to set the temperature limits but I couldn't find it... its a myth hehehehe.
PLEASE HELP US..... SOME ONE WHO KNOWS ABOUT EDIT KERNEL OR FRAMEWORK ETC ETC.........
Tests:
I opened the phone and disconnect the flex... the battery temperature is fixed in -25C and don't change.... I connect the flex and the temperature is -10C. but constantly.... I believe that when the termistor circuit is open the limit is -25C. Then if the phone is reading less temperature than it should maybe that i due to a high resistance in the flex or board.
My phone is a Samung Galaxy S4 TMO SGH-M919 4.4.4 Stock
htp: s23.postimg.org/60pj79p3v/battery.png (I'm noob can't post images)
Hi,
You need to consider that if hundreds of threads have no solution, then there may not be one. I'd send it in under warranty myself.
But you can ask the experts who own your device for help, here...
> T-Mobile Samsung Galaxy S 4 > T-Mobile Samsung Galaxy S 4 Q&A, Help & Troubleshooting > [HELP THREAD] Samsung Galaxy S4 T Mobile Version | Ask ANY Question | Noob Friendly
Good luck!
HOPE
Darth said:
Hi,
You need to consider that if hundreds of threads have no solution, then there may not be one. I'd send it in under warranty myself.
But you can ask the experts who own your device for help, here...
Good luck!
Click to expand...
Click to collapse
hello
I don't have warranty T_T.
And I sure that it is possible to disable that warning... the thing i how???? hehehehe
I'm sure that for a developer it should be easy.
I read a topic here in XDA where someone had desactivate overheating warning, pacthing the SystemUI file fixing battery health status....
THANKS Darth
If it is possible, the thread I linked to above is where to ask. ?
Dear all,
I am writing this post to hopefully get some help or directions regarding my issue, because I have already spent hours and hours looking on the internet trying fixes on my phone without anything working for me so far.. So I am getting a bit hopeless....
I recently got a Samsung Galaxy S6 (SM-920I model), and since the beginning i have been shocked by how CRAPPY the battery life was. To give you some ideas, my phone loses around 3-5% of battery per hour when idling and screen off, meaning I am not doing anything at all with my phone. Overnight, I lose about 15-20% battery with my phone on airplane mode, power saving, or whatever else you want, when it is not doing anything at all..
I know that my problem is a deep sleep problem, quite easy to identify i guess, so I have spent a lot of time reading and trying to fix it by myself but so far nothing worked.
To give you some background, after unpacking the phone I quickly upgraded Android from 5.0 to 5.1.1, so I cannot tell how it was working at 5.0. It is only after that I saw that a lot of people have issues on 5.1, but it is strange because just before having my S6, I was having a OnePlus One on 5.1 and I didn't have such battery problems and everything worked fine except turning off the "keep awake" setting option for GooglePlayServices.
What I can say though, is that since I upgraded I never had so much difficulties trying to fix a problem on any Android phone than before. Basically, since day 1, my phone never went a single time into deep sleep mode.
So far, to fix this, I tried all the following:
- Reflash the stock firmware (Samsung 5.1.1) --> many times, with full Cache/davik wipe and factory resets
- Root my phone using UniKernel
- Install custom ROM (I am running XtreStoLite version 2.2) + all kinds of wipe/factory reset
- Flash different kernel that are shipped with the ROM (there are 5 different ones if I remember)
- Use my phone with only stock apps (to see if the problem comes from one of my apps)
- Cold reboots
- The "DeepSleepFix" using the Android terminal as described on some forums (cannot post the link for now since I'm new..)
- And desperately, try to use my phone normally for now
Overall, I would say that my battery would last roughly 15 -20h in total with normal usage, not even heavy, which quite sucks..
I can show the no deep sleep issue easily to you with some screenshots (will put a link to the screenshots here when I have 10 posts... for now I can't..) , I have tried many applications to try to find the root cause such as:
- WLD
- 3C CPU
- BetterBatteryStats
- GSAM
etc.
I am monitoring my phone closely for the past 1-2 weeks and so far I have never seen it being in deep sleep at all (ah yes... 0.2s in total max all the time..). Also, when I check on the default Battery menu of Android, after a full day I would usually see "Android OS" on top and using 20-30% of the battery at least.
The problem seems to boil down to a process called "LHD" in the kernel wakelock. This is keeping my phone awake 100% of the time, whether I am using the phone or if I am not. However, even with this info I tried to search online and I cannot find anything about "LHD", so I am really stuck right now.. Do anybody knows what it is and why it is a problem for me?
If any of you have a solution or can give me some guidelines to help me fix this issue, I would really appreciate any help. If you need more information from me also let me know.
Thank you for taking the time to read me,
Best regards.
ImPain said:
Dear all,
I am writing this post to hopefully get some help or directions regarding my issue, because I have already spent hours and hours looking on the internet trying fixes on my phone without anything working for me so far.. So I am getting a bit hopeless....
I recently got a Samsung Galaxy S6 (SM-920I model), and since the beginning i have been shocked by how CRAPPY the battery life was. To give you some ideas, my phone loses around 3-5% of battery per hour when idling and screen off, meaning I am not doing anything at all with my phone. Overnight, I lose about 15-20% battery with my phone on airplane mode, power saving, or whatever else you want, when it is not doing anything at all..
I know that my problem is a deep sleep problem, quite easy to identify i guess, so I have spent a lot of time reading and trying to fix it by myself but so far nothing worked.
To give you some background, after unpacking the phone I quickly upgraded Android from 5.0 to 5.1.1, so I cannot tell how it was working at 5.0. It is only after that I saw that a lot of people have issues on 5.1, but it is strange because just before having my S6, I was having a OnePlus One on 5.1 and I didn't have such battery problems and everything worked fine except turning off the "keep awake" setting option for GooglePlayServices.
What I can say though, is that since I upgraded I never had so much difficulties trying to fix a problem on any Android phone than before. Basically, since day 1, my phone never went a single time into deep sleep mode.
So far, to fix this, I tried all the following:
- Reflash the stock firmware (Samsung 5.1.1) --> many times, with full Cache/davik wipe and factory resets
- Root my phone using UniKernel
- Install custom ROM (I am running XtreStoLite version 2.2) + all kinds of wipe/factory reset
- Flash different kernel that are shipped with the ROM (there are 5 different ones if I remember)
- Use my phone with only stock apps (to see if the problem comes from one of my apps)
- Cold reboots
- The "DeepSleepFix" using the Android terminal as described on some forums (cannot post the link for now since I'm new..)
- And desperately, try to use my phone normally for now
Overall, I would say that my battery would last roughly 15 -20h in total with normal usage, not even heavy, which quite sucks..
I can show the no deep sleep issue easily to you with some screenshots (will put a link to the screenshots here when I have 10 posts... for now I can't..) , I have tried many applications to try to find the root cause such as:
- WLD
- 3C CPU
- BetterBatteryStats
- GSAM
etc.
I am monitoring my phone closely for the past 1-2 weeks and so far I have never seen it being in deep sleep at all (ah yes... 0.2s in total max all the time..). Also, when I check on the default Battery menu of Android, after a full day I would usually see "Android OS" on top and using 20-30% of the battery at least.
The problem seems to boil down to a process called "LHD" in the kernel wakelock. This is keeping my phone awake 100% of the time, whether I am using the phone or if I am not. However, even with this info I tried to search online and I cannot find anything about "LHD", so I am really stuck right now.. Do anybody knows what it is and why it is a problem for me?
If any of you have a solution or can give me some guidelines to help me fix this issue, I would really appreciate any help. If you need more information from me also let me know.
Thank you for taking the time to read me,
Best regards.
Click to expand...
Click to collapse
Hello and thank you for using XDA Assist.
Sorry to hear about your trouble but we cannot provide technical support nor can other members reply to your posts here on XDA Assist. Fortunately there is an XDA area dedicated to the Samsung Galaxy S6 at http://forum.xda-developers.com/galaxy-s6 which would be a good starting place. I suggest you post your question with all relevant details in the friendly Q&A forum there at http://forum.xda-developers.com/galaxy-s6/help where the experts familiar with your device will be best able to guide you.
Good luck!
This thread is closed.
I have an LeTV Max (x900), which is a Chinese made android phone. Quite high spec for its time. Anyway, it was flashed with an italian rooted ROM, can't remember exactly now as near 2 years ago.
Current problem is that: phone does not detect any wifi. When pressing "scan". nothing happens, not even any error message. Also, using the phone as a mobile hotspot no longer works.
Circumstances leading up to problem: the phone experienced excessive battery drain, it was quite warm and charging took nearly 10x as long. Eventually, the phone crashed entirely, and the little penguin logo came up on screen frozen. Had to hold power button for 20 secs to turn off. I thought it was battery suddenly dying (as had some trouble charging when low battery), but battery now suddenly seems fine again.
What have I tried: random wifi apps on play store, deleting / restoring hosts file (don't know if that makes difference).
Is this likely to be a software or hardware problem? A full reset is obviously the last option which I don't want to do unless I'm sure it's not hardware. Any definitive way to make sure? Thanks