Hello dear xdadevelopers community,
So, a couple of month ago I sort of tried to change the password to my Sony Xperia Z3. I will proceed to explain step by step what happened, and hope that someone may have a solution to my concerns. It goes as follows:
1. I had a four-digit number password on my phone and it was working just fine.
2. Some day I tried to change my password and entered the pass-code in order to access the menu where the options to change the password are.
3. I worked around there but didn't seem to get anywhere- I was playing around on the security settings which would allow me to change the pass-code, without actually changing anything (my memory faded a little, so I don't exactly know the precise steps I took; I do, however, remember that it wasn't working properly).
4. I turned off the screen of my phone and found that I could not start it up again, although I entered the correct pass-code.
5. I tried this several times (entering my pass-code)- without success.
6. I went on the internet and found out that there should be options to recover my pass-code by e-mail or a security question- on mine there were none of these.
7. I thought to myself: OK, let me continue my research and try to find a solution by hard-reset (or something like that).
8. I tried everything I saw but it wouldn't work. I went to the store and they wanted me to pay.
9. I came here to see if someone could help me figure out what this is; personally I believe it's a software problem, and that the company should be held responsible for it.
10. If any further information is required, I am happy to provide it!
Thank you.
XDA Visitor said:
Hello dear xdadevelopers community,
So, a couple of month ago I sort of tried to change the password to my Sony Xperia Z3. I will proceed to explain step by step what happened, and hope that someone may have a solution to my concerns. It goes as follows:
1. I had a four-digit number password on my phone and it was working just fine.
2. Some day I tried to change my password and entered the pass-code in order to access the menu where the options to change the password are.
3. I worked around there but didn't seem to get anywhere- I was playing around on the security settings which would allow me to change the pass-code, without actually changing anything (my memory faded a little, so I don't exactly know the precise steps I took; I do, however, remember that it wasn't working properly).
4. I turned off the screen of my phone and found that I could not start it up again, although I entered the correct pass-code.
5. I tried this several times (entering my pass-code)- without success.
6. I went on the internet and found out that there should be options to recover my pass-code by e-mail or a security question- on mine there were none of these.
7. I thought to myself: OK, let me continue my research and try to find a solution by hard-reset (or something like that).
8. I tried everything I saw but it wouldn't work. I went to the store and they wanted me to pay.
9. I came here to see if someone could help me figure out what this is; personally I believe it's a software problem, and that the company should be held responsible for it.
10. If any further information is required, I am happy to provide it!
Thank you.
Click to expand...
Click to collapse
Hi, thanks for using XDA assist!
First, please create an account so you can post in other forums.
Here is your device's main forum area:
(You should bookmark this)
http://forum.xda-developers.com/z3
After creating your account, please post your question here:
http://forum.xda-developers.com/z3/help/sony-xperia-z3-help-thread-t3164306
The experts for your device are located there and will be able to help.
Good luck!
Related
Hello.
I recently got a Sony Ericsson XPERIA X1 (with Windows Mobile 6.1), and I set a password on it.
Sometimes when it would ask me for my password, the shift or fn keys wouldn't work, so I couldn't enter it. I would have to soft reset the device to be able to type in my password.
Frustrated, I decided to disable password protection entirely. I then found that after leaving the device alone for a period of time (while sleeping, for example), it would lock and ask me for a password - but since I no longer had one, I couldn't. I would have to soft reset the device to bypass the password screen.
I searched around, and found that this was a bug in Windows Mobile, and the only solution was to hard reset and never enable password protection. After a while of putting up with it, I flashed my device to use itje's Touch-IT v7, and I performed a hard reset. It was fine for a while, but now it's doing it again: it's asking me for a password when I leave it alone for a period of time, but I don't have one. I never set a password this time.
Is there any real solution to this? It's incredibly frustrating. Thank you in advance.
you mean the security password that is enforced when using exchange email? there is ap app that will enable you to turn it off, but you should read this thread (the app is listed here but you should take heed of the warning from deedee). I leave it up to you.
http://forum.xda-developers.com/showthread.php?t=358695
Try "hard reseting" it
I'm not using Exchange email, and the checkbox to disable password protection isn't greyed out (like it is in that thread). Thanks for the link anyway though, I'll have a look around the registry.
Anyone else know anything about this?
Edit: As I said in my original post, I already tried a hard reset when this problem originally appeared. I hadn't touched the password protection settings at all since my hard reset, but it's happening again.
Does nobody have a solution for this?
are you sure someone isn't messing with your phone and setting a password? I've been using windows mobile for 6 years and never had that problem.
And you said something about a bug.... can you link me to whatever you found?
Thanks for the reply, I appreciate it.
I just tried searching for that again, but unfortunately I can't find it. It was a thread with somebody saying that they have no password set, yet the device asks for one so they can only bypass the screen by soft resetting - and that's the exact problem I'm having now. There was no solution posted so I didn't bookmark it or anything.
I am the only person that has had access to my phone, so nobody has messed with it. The password setting is definitely disabled, and the HKLM\Security\Policies\Policies\00001023 registry value is set to 1 (disabled). My phone doesn't ask me for a password when I first start it (so I can get past it each time via a soft reset), it just seems to happen after 10 hours or so - I'm not exactly sure what triggers it.
Edit: I'm not sure if this is what I read before, but it seems to describe the same thing.
http://forum.xda-developers.com/showthread.php?t=291567
nuclear said:
Thats the question: is it really time for WM6?
So far i believe that the device cannot digest what we have so far of WM6. Too many non-functional things or bugs if you would like to say =_=
Device auto-locks and asks for password and if you dont have a password you cannot get into the device other than by soft reset. Asks password even for activesync! PDAViet has problem with activesync in vista as it disconnects after 5 minutes. WiFi only turns on from Comm center. Hang up's on 25MB free RAM. A lot of memory leak! 10MB to run SPB Time -_-...
Click to expand...
Click to collapse
Edit 2: Here's another one... No real solution posted.
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/88834ba5-b64a-45c3-8dc4-378ffc3a40d6
seckin38 said:
I have recently purchased HTC Touch with WM6. 2 days ago, it suddenly locked. I couldn't unlock because it asks for password. Because I didn't set a password, I couldn't unlock.
Click to expand...
Click to collapse
This is really wierd, i have been using wm since 5 was on the scene and ive never come across your issue. I appreciate that your not using exchange but did you try the zeynee unlock app? It might stop the lock screen, you never know. If it doesnt work then nothing lost huh??
I didn't try it, no. I was concerned about the posts saying the application used up too much battery power, and thought checking the registry would be good enough (since nothing should be changing the value). I'll install it now and see if the problem still occurs. I don't have much hope that this will help though.
Okay, it just happened again. The application didn't help.
Ok, worth a try...
Have yoyu considered flashing to a different rom to see if this works? Is there a new stock Rom available?
Ill have to look more into this, maybe msdn has something on it.
Well, I had this problem with both my original Vodafone ROM and the custom one I'm using now. I'm reluctant to flash it again due to the hassle of reinstalling everything again.
I think it may be related to notifications. It just happened again as I got a text message, and last time it happened just before I received a Skype call. When I'm away and come back to find it locked, there tends to be a new icon in the notification area. It definitely doesn't happen every time I get a notification though...
I have recently purchased a Wikipad 7 tablet and have been using it for a few weeks. I rooted the tablet using KingoRoot and the root was successful. Using a app included with the root called Superuser I deleted some system files I considered safe to do so in order to speed up the tablet and free up some space and the tablet worked fine after doing so. A couple of days later, I decided to perform a factory reset in order to get rid of multiple large files I had downloaded but could not have the effort to find. The reset went as normal until I tried connecting to wifi in the setup wizard. A screen showing 'Connecting to wifi' appears for some time before the message 'Unfortunately, Setup Wizard has stopped.' appears and I'm taken back the first screen where I have to choose my language. I have tried multiple times to connect to wifi successfully but to no avail. I have tried things such as turning off the router in order to bypass the process but the screen that appears after skipping wifi configuration (the one which asks permission to let google access your location) shows the same message after tapping on the left or right arrows located at the bottom to let me proceed through the setup or go back.
I have tried to search the internet for a solution to this problem, but the solutions were unexpectedly complicated for me to get around as I not understand some of the terminology used and the steps to fixing the problem seem to be specifically for one kind of device.
If anybody could have any knowledge on how to solve this problem then help would be greatly appreciated. It would be preferable if the method to fixing this problem would be as simple as possible to perform and understand. If you would like any additional information regarding the tablet in order to help with solving the problem, please to not hesitate to ask as I will provide all I can.
Yet again, any kind of help would be greatly appreciated!
King_Asad said:
I have recently purchased a Wikipad 7 tablet and have been using it for a few weeks. I rooted the tablet using KingoRoot and the root was successful. Using a app included with the root called Superuser I deleted some system files I considered safe to do so in order to speed up the tablet and free up some space and the tablet worked fine after doing so. A couple of days later, I decided to perform a factory reset in order to get rid of multiple large files I had downloaded but could not have the effort to find. The reset went as normal until I tried connecting to wifi in the setup wizard. A screen showing 'Connecting to wifi' appears for some time before the message 'Unfortunately, Setup Wizard has stopped.' appears and I'm taken back the first screen where I have to choose my language. I have tried multiple times to connect to wifi successfully but to no avail. I have tried things such as turning off the router in order to bypass the process but the screen that appears after skipping wifi configuration (the one which asks permission to let google access your location) shows the same message after tapping on the left or right arrows located at the bottom to let me proceed through the setup or go back.
I have tried to search the internet for a solution to this problem, but the solutions were unexpectedly complicated for me to get around as I not understand some of the terminology used and the steps to fixing the problem seem to be specifically for one kind of device.
If anybody could have any knowledge on how to solve this problem then help would be greatly appreciated. It would be preferable if the method to fixing this problem would be as simple as possible to perform and understand. If you would like any additional information regarding the tablet in order to help with solving the problem, please to not hesitate to ask as I will provide all I can.
Yet again, any kind of help would be greatly appreciated!
Click to expand...
Click to collapse
Hello and thank you for using XDA Assist.
I'm sorry to hear about your trouble. We cannot provide technical support and other members can't reply to your posts here on XDA Assist and there is no forum specifically for the WIkipad family of devices but you may want to ask your question with all relevant details in the friendly general Android Q&A, Help & Troubleshooting forum at http://forum.xda-developers.com/android/help. That's a good place to start where members familiar with your device might be able to advise you.
Good luck!
EDIT: Member has now posted in the suggested area. Thread closed.
Hello.
I have the ZTE axon A1R (not pro) and about a month ago I received a notification for a update to marshmallow 6.0 and so I went through the process, and it completely froze and would not boot.
Since then I did a factory reset however I cannot get passed the sign in screen where it asks you to sign in with the gmail that was previously associated with the phone. I have done this countless times and it simply does not accept the email even though it is correct. I have initially waited 3 days and since then tried many many times but it simply throws me back to the sign in screen.
I have tried the other option where google sends a code digit and this doesnt work wither.
I have been in contact with zte customer service but it is a complete joke. They have done absolutely nothing to help me and what I thought would take a couple of days at the most to fix, has now been over a month and is very frustrating. They keep sending me email to "wait and that they forwarded my concerns to the appropriate people to help" however this has not happened in over a month now.
what can I do? (I tried searching for this problem here on xda forums and google in general but cannot find the relevant information. Mostly what I find is stuff for the pro version of this phone)
Thank you
Hi !
Is this thread useful ?
Cheers !
xanthrax said:
Hi !
Is this thread useful ?
Cheers !
Click to expand...
Click to collapse
hi,
thanx for trying to help but sadly the above is for the Axon 7.
i am only able to find information (on xda) regarding Axon 7 and axon pro neither of which is my phone.
mine is the regular axon (A1R) http://www.gsmarena.com/zte_axon-7686.php
I should note that I am not so much interested in rooting it or anything like that.
I just want to be able to use it again under any circumstance but I simply cannot get passed the "sign in with email previously associated with this phone" because it keeps sending me back after I put in the correct information.
ZTE has been a complete failure in helping me even though it was their update that has cause me problems in the first place
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
xanthrax said:
Try to change the email password from another device, a pc maybe
Sent from my SHIELD Tablet using Tapatalk
Click to expand...
Click to collapse
I have done that.
no go.
and the weird thing is that, when i do type in the wrong password, it knows, and says so... but when I type in the correct one, it doesnt say anything, just jumps right back into the 'please sign in with the email associated with this password' screen.
I think it may be a issue with the update itself.
I cannot get passed the 'verify your account'
page. I tried everything, I keep putting in the
correct email and password, and even trying with the
code that google sends via text, and it always just
sends me back to the 'verify your account'.
THis is a problem with ZTE update. It fails to
recognize the previous email that was associated to
the phone.
When I power the phone while holding the 'up' button
and go into android recovery, it says:
ZTE/P897A10_ROGERS/billy
6.0.1/MMB29M/20160707.005703
So it seems that even though I have reset the phone
into factory reset, it has still applied the 6.01
update which is not what the phone came with when I
bought it (it came with 5.01)
Perhaps this is the problem and why it is not
recognizing the email associated with the phone.
I dont know why it says "ROGERS/billy"
Rogers is not the carrier that I am with and billy is
not my name.
I need help with a hacked possibly hidden root phone attack & i really don't know muc
I felt my phone was 'hacked', it was echoing during calls, getting really hot, passwords & secret questions on my emails were being changed, FB password changed & picture login disabled etc. etc. I BELIEVE my device Samsung J1mini is rooted HOWEVER somehow hidden cas most apps say it's not rooted but I found a hidden /root file & Superuser was only to be granted access with 'android.permissions', ok explaining it best I can. I also have PC Acer Laptop. USB ports disabled won't charge my phone. ESET picked up a virus but it disappeared b4 I could press Y to delete. Renamed I believe. The top of windows go green when I click in them the same person said Crypto something which he explained as ransomware but I've had no demands & drive has been wiped so many times there is nothing to hold to ransom. I seriously need help. Just bought a Huawei Y9 Elite LYO-02 but it's only 4 weeks old, got a new sim with new number & EXACTLY same things are happening again. So I factory reset it (whilst off) cas a password I didn't put there prevented me from phone factory resetting it. Now I'm stuck on the gmail screen & NONE of my emails work. I've watched you tube videos on how to bypass this screen but no success yet. I asked someone I didn't know very well to help & he installed Terminux/Linux on my phone & told me it was just underneath my phone he accessed, what I now realize is he was most likely setting it up so he could remote control it from his PC or IPhone 6 & he had to install Linux. I hate liars.... now wondering instead of helping he saw an opening & made the hole bigger & this guy does IT. HELP! Please be kind. I wanna boot whoever is in out & take control by rooting phone myself. And taking admin privileges back on my Acer. I am administrator but u wouldn't think so. It's running Windows 8.1.
Urgent replies please. This whole thing is doing my head in. But I'm smart & willing to learn. Someone patoent please Show Me the Light lol
Hi there and welcome to assist,
Unfortunately there is nothing about your question/device on XDA forum. Try a Google search first or contact the manufacturer for stock firmware and flashing instructions.
You'll have to create an account to post in the main forums if you have any other questions.
Good luck
Hi everyone,
First of all, sorry for my english, it's not my native language.
My brother gave me his Samsung Galaxys A50 stating that he couldn't remember his lock screen password and wanted me to fix it. Maybe that's where I ****ed up, but I went straight into recovery mode and wiped to factory reset. Note: there was no USB Debugging or OEM Unlock options active. The phone booted back up and, as usual, I had to enter my Google credentials so that it can verify my identity and let me continue with the setup process. It prompted me to 2FA and I first inserted the code I received on the phone number associated to the Goggle account. Then, it send another code on my brother secondary address mail linked to the first's one. But the email never arrived. It didn't matter how many times I tried refreshing the page or searching into every Gmail folder, the email was nowhere to been seen. And as if it wasn't enough, the primary mail address was locked because of too many tries. I tried everything, using ADB from the recovery is obviously working only for adb sideload and not for adb shell. Neither does fastboot work, as it can't even recognize the phone in Download mode because it is still locked. I even tried flashing directly TWRP with Odin but it still wouldn't work, again because of the bootloader being locked. Odin gets stuck on the NAND write part. I searched for a way to unlock the bootloader/root/enable USB debugging from adb but can't seem to find anything. I found 2 ways to bypass Google FRP but it needs adb shell or the Google keyboard. But Samsung phones have their OEM keyboard and can't, apparently, change it to Google.
Tried to get assistance from Google but, at least in my country, you need to pay to have it.
I think my only option, if doable, is to try to find a way to flash a stock rom and pray that it won't lock the phone with FRP.
Does anyone of you know of any solutions or advice I could use?
Have I to admit defeat and pay Google, hoping that the assistance is good enough to resolve the issue?
Should I just throw it into the bin and forget about it?
Thanks to everyone who helps.
Google it.
Almost everyday we get a new member asking this. While some of the inquiries might be legitimate others are not. My dead dad, brother, aunt's phone, whatever. It's a poor start entering the forum like this, in my opinion.
All the last owner needed to do was to delete their Google account from the phone and none of this would happen. Consequences.
blackhawk said:
Google it.
Almost everyday we get a new member asking this. While some of the inquiries might be legitimate others are not. My dead dad, brother, aunt's phone, whatever. It's a poor start entering the forum like this, in my opinion.
All the last owner needed to do was to delete their Google account from the phone and none of this would happen. Consequences.
Click to expand...
Click to collapse
As I said in the post, I know all the credentials used to log in the phone, I have the phone number which was linked to the Google account and the secondary mail address linked to the primary one. So, this should be enough to prove that my inquiry is legitimate.
Also, "Google it" makes me think you haven't really read what I wrote. As I said, there seems to be not a single answer.
Third and last point, how tf was I supposed to remove the Google account if the phone was locked by the forgotten pin?
Yes, this type of inquiry is surely blasonated, but insinuating that I stoled the phone without even reading the rest of what I wrote surely isn't going to help anyone, don't you think?
Having said so, if you don't have no way to help just shush.
As @blackhawk recommended it: GOOGLE FOR A SUITABLE FRP-UNLOCK TOOL. It exists for Samsung devices, too.