HTC Desire 620 - Not recieving and signal. - General Questions and Answers

Hi,
I've just received a HTC Desire 620 (The single sim version). The trouble is I can't get it to get any signal. It was previously locked to 3, but has now been unlocked, I'm trying to run it off Giffgaff. (Although the issue still happens even if I put a 3 sim in it)
The previous owner says it happened after a software update. So I've tried factory resets to no avail. So I guess the issue must be software related.
I've considered doing a reflash, but I can't find the stock rom from anywhere. So if nothing else, I would be extremely grateful if someone could upload their rom.
Thank you very much

bobjohnsonandco said:
Hi,
I've just received a HTC Desire 620 (The single sim version). The trouble is I can't get it to get any signal. It was previously locked to 3, but has now been unlocked, I'm trying to run it off Giffgaff. (Although the issue still happens even if I put a 3 sim in it)
The previous owner says it happened after a software update. So I've tried factory resets to no avail. So I guess the issue must be software related.
I've considered doing a reflash, but I can't find the stock rom from anywhere. So if nothing else, I would be extremely grateful if someone could upload their rom.
Thank you very much
Click to expand...
Click to collapse
Found this:
http://androidflash.blogspot.com/2015/05/htc-desire-620-620g-firmware-stock.html?m=1
Not sure about its validity though, being that it's not from XDA. Use caution.

I'll give it a go and report back!

Evolution_Tech said:
Found this:
http://androidflash.blogspot.com/2015/05/htc-desire-620-620g-firmware-stock.html?m=1
Not sure about its validity though, being that it's not from XDA. Use caution.
Click to expand...
Click to collapse
Just gave that link a try. But I can't seem to get the SP Flash tool to recognise the phone is connected, although adb or device manager aren't finding it either. Am I right in just plugging in the usb cable even though the device is off??

bobjohnsonandco said:
Just gave that link a try. But I can't seem to get the SP Flash tool to recognise the phone is connected, although adb or device manager aren't finding it either. Am I right in just plugging in the usb cable even though the device is off??
Click to expand...
Click to collapse
Device needs to be on.

I can't get the device to boot any more, it'll just display the htc logo then turn off. I guess something has gone wrong with one of my many flashing attempts. So I really need to find another way to flash a full rom. If anyone knows where I can download the RUU for the HTC Desire 620, on Three...
Thanks

I've downloaded the zip from HTCdev, but I've got no idea how I can flash it or anything :'(

I've managed to flash the rom, so I'm running completely stock. Does anyone have any other ideas for what could be causing the problem?
Sent from my X98 Air 3G(C9J7) using Tapatalk

Related

HELP/ Can't boot after it hangs/freeze..

Tried this but I have this error after Fastboot :
HBOOT > FASTBOOT > no image or wrong image
also, tried factory reset but it just freeze or nothing happens after I chose FACTORY RESET.
Please help.
MarlX said:
Tried this but I have this error after Fastboot :
HBOOT > FASTBOOT > no image or wrong image
also, tried factory reset but it just freeze or nothing happens after I chose FACTORY RESET.
Please help.
Click to expand...
Click to collapse
Some questions, is your phone a standard DESIRE S, S-ON, with standard HBOOT etc?
I'd wait for someone with more Android experience than myself to confirm this, but, I believe that you should attempt to re-flash your original ROM (RUU). Which you should hopefully find somewhere in this post http://forum.xda-developers.com/showthread.php?t=1002506
ben_pyett said:
Some questions, is your phone a standard DESIRE S, S-ON, with standard HBOOT etc?
I'd wait for someone with more Android experience than myself to confirm this, but, I believe that you should attempt to re-flash your original ROM (RUU). Which you should hopefully find somewhere in this post http://forum.xda-developers.com/showthread.php?t=1002506
Click to expand...
Click to collapse
Thanks for the reply.
It's S-ON, this is untouched so I guess standard HBOOT?
Is flash(ing) ROM can be done even phone is not rooted?
Also, been searching around and found this (almost) same problem encountered, regarding "No image...", but I'm hesitant coz now I have to start from scratch again after that(?). :/
http://forum.xda-developers.com/showthread.php?t=648864
MarlX said:
Thanks for the reply.
It's S-ON, this is untouched so I guess standard HBOOT?
Is flash(ing) ROM can be done even phone is not rooted?
Also, been searching around and found this (almost) same problem encountered, regarding "No image...", but I'm hesitant coz now I have to start from scratch again after that(?). :/
http://forum.xda-developers.com/showthread.php?t=648864
Click to expand...
Click to collapse
You should be able to flash an official HTC ROM, without ROOT. Although if you are operator locked ie T-Mobile/Vodafone etc you may have to install one of their ROMS. Although I'm a little out of my depth/comfort zone with all this...
I may be well off the mark here, but, have you tried it, without your SD card inserted? give it a go?
What you found is related to something different. and related to image files stored on your SD card used for updating....which is what made me make the above suggestion.
After a factory reset you will have to start a fresh anyway.
Ohh. So it's not related.
My phone looks like this :
SAGA PVT SHIP S-ON RL
HBOOT-0. 98. 0000
RADIO-38. 03. 02. 15_M
e-MMC-boot
Mar 10 2011, 14:58: 38
HBOOT
vol <up>......
vol <down>......
POWER
FASTBOOT
RECOVERY
FACTORY RESET
SIMLOCK
IMAGE CRC
Click to expand...
Click to collapse
FASTBOOT goes to BOOTLOADER menu which shows me the "No image..."
RECOVERY works but then after the process it turns off, and vibrate several times.
FACTORY RESET if selected, nothing happens, like it froze or something.
Did you try it without an SD as suggested?
The IMAGE errors I think (but could be wrong) are as a result of FASTBOOT auto checking for the existence of update files on your SD and simply not finding any!
Does it say Checking.....
If you select FASTBOOT then REBOOT what happens? Phone hangs? with what screen?
Hopefully someone else will add some advice soon?
ben_pyett said:
Did you try it without an SD as suggested?
The IMAGE errors I think (but could be wrong) are as a result of FASTBOOT auto checking for the existence of update files on your SD and simply not finding any!
Does it say Checking.....
If you select FASTBOOT then REBOOT what happens? Phone hangs? with what screen?
Hopefully someone else will add some advice soon?
Click to expand...
Click to collapse
Yes, I did. It's same.
If I put the SD in it, when chosing FASTBOOT the errors looks like the attachment in this topic : http://forum.xda-developers.com/showthread.php?t=703761
Yes it say Checking...
Doing FASTBOOT then REBOOT shuts down the phone then restarts it and hangs at the green HTC logo.
I really wish someone can help me.
BTW, regarding the ROM's you provided above, what do you suggest is the one for me? I really don;t have any idea. I'm from Asia (Philippines) and phone is not locked by a mobile carrier.
MarlX said:
Regarding the ROM's you provided above, what do you suggest is the one for me? I really don;t have any idea. I'm from Asia (Philippines) and phone is not locked by a mobile carrier.
Click to expand...
Click to collapse
I've found a very similar sounding problem experienced by another user in this thread
I'm afraid that I don't know which of those ROMS would be best for you, I imagine one of the HTC ones, sorry....
Ensure that you continue to keep charging your device. Now, I'm grasping at straws now, but have you tried the above without a SIM inserted?
Same problem
I had the same problem much times!
I had to Factory Reset my phone every time it freezes!
When i did a factory reset, it was all ok until it appeared again
The only solution i found was to factory reset the phone..
ben_pyett said:
I've found a very similar sounding problem experienced by another user in this thread
I'm afraid that I don't know which of those ROMS would be best for you, I imagine one of the HTC ones, sorry....
Ensure that you continue to keep charging your device. Now, I'm grasping at straws now, but have you tried the above without a SIM inserted?
Click to expand...
Click to collapse
Yes, I also did that. Unfortunate, nothing happens, if it does not froze it boots to that green HTC logo and stops there.
I guess the only solution is to bring this to the store where I purchased it.
ben_pyett said:
I've found a very similar sounding problem experienced by another user in this thread
I'm afraid that I don't know which of those ROMS would be best for you, I imagine one of the HTC ones, sorry....
Ensure that you continue to keep charging your device. Now, I'm grasping at straws now, but have you tried the above without a SIM inserted?
Click to expand...
Click to collapse
Yes, I also did that. Unfortunate, nothing happens, if it does not froze it boots to that green HTC logo and stops there.
I guess the only solution is to bring this to the store where I purchased it.
MarlX said:
I guess the only solution is to bring this to the store where I purchased it.
Click to expand...
Click to collapse
Did you read the very similar sounding thread that I found http://forum.xda-developers.com/showthread.php?t=1107016&highlight=boot? unfortunately this is what that person ended up doing
If someone can advise which ROM would be the best for you to select then I'd possibly try that before returning it?
Good luck...
I've seen another user @Skanob also from the Phillipines, if you look at the details within his signature in the following post http://forum.xda-developers.com/showpost.php?p=14748687&postcount=4 you should see details of the RUU ROM that you can/should try to flash.
I am actually downloading it now.
Hope this will fix it.
This will not void the warranty, right? Coz I'm gonna bring the phone to the service center later (it's 12.30AM here atm).
MarlX said:
I am actually downloading it now.
Hope this will fix it.
This will not void the warranty, right? Coz I'm gonna bring the phone to the service center later (it's 12.30AM here atm).
Click to expand...
Click to collapse
I'll be perfectly honest, I don't know if this voids warranty....sorry..
Ultimately, you're only putting back the same ROM as the phone has on it originally, but, bear in mind that in the other thread I posted above, re-flashing the original ROM didn't resolve the issue, so if there's any doubt that this might void the warranty - don't do it!
MarlX said:
I am actually downloading it now.
Hope this will fix it.
This will not void the warranty, right? Coz I'm gonna bring the phone to the service center later (it's 12.30AM here atm).
Click to expand...
Click to collapse
Flashing RUU won't void the warranty. How long are you waiting on the htc logo screen? It can take a while after factory reset...
It might be that some files were corrupted so flashing RUU should help. If not, connect your device to computer and see what logcat is showing
Sent from my HTC Desire S using XDA App
The longest was 25 minutes, then had it reboot again coz nothing happened. Also, when doing the Factory Reset it just hangs/do nothing, can't choose any option from the menu, have to remove the battery to turn the device off.
I'm gonna bring the phone to the service center in a while.

[Q] Help Desperately Needed - Need to reroot and USB doesn't work

I think I put myself in a bad situation here...
I spent all day trying to figure out how to root my 5 week old Nexus as it's tethering ability is my only access to the web.
So - step one, I did the one-click method, as the instructions I was finding for "the long way" were written by people who know what they're doing FOR people who know what they're doing.
Once that was accomplished, I downloaded Rom Manager. Unfortunately Rom Manager didn't seem to want to work with One-Click's style of rooting, locking me on the boot screen every time I tried using it.
So, I finally worked out how to root my phone the "normal" way and Rom Manager was working.
Here's where my mistake came in... I was one part frustrated from how long it took me to figure it all out, one part elated that I finally DID figure it out, so I immediately put Cyanogenmod on my phone... without backing it up. I played with it a bit, but realized my mistake, so downloaded the 2.3.3 Stock Rom.
That totally futzed things up for me... First, my USB connection isn't working anymore. The USB cable still powers my phone, and the USB ports on my PC still work, but I can't get a phone to pc connection through USB anymore.
Second, my cell radio isn't working anymore, I can only get anything over wifi. The OTA 2.3.4 update was pushed and installed to me that way (The current version my phone is on now...)
Third, apparently my phone was no longer rooted, so Rom Manager wouldn't work anymore for me. When I go to the bootloader menu and try to Recover, it brings me to an android with a triangle and exclamation point symbol.
Once there, some trial and error brought up a menu that I'd hoped would have let me reroot or reinstall a working Rom, but every one I try gives me a Signature Verification error and aborts the install...
So, I'm stuck... Without my USB connection working, I can reroot my phone, and without rerooting, I can't get a working ROM back in place. If ANYBODY can help me with this, it will be greatly appreciated. If any additional information is needed, I'll do my best to give it. Thank you...
Who is your carrier? Need to know which phone you have.
Also I assume that since you said you rooted the hard way eventually, that means you successfully used Fastboot to unlock your bootloader, yes?
The Android with exclamation point is just the stock Android recovery partition.
The key to fixing your problem will be to get USB connection between phone and PC.
Please plug in your phone to USB connected to your computer, then put your phone into Bootloader mode (Power on while holding Volume Up). On your computer, open a command prompt window and type "fastboot devices" and post what it says.
Can you see the phone in fast boot by usb also have you course factory reset and then try to flash
Sent from my Nexus S 4G using Tapatalk
The big problem is that I'm unable to make a USB connection anymore. My phone is not reading any kind of connection to allow for file transfers or debugging, but it still powers the phone.
TBoarder said:
The big problem is that I'm unable to make a USB connection anymore. My phone is not reading any kind of connection to allow for file transfers or debugging, but it still powers the phone.
Click to expand...
Click to collapse
Can you answer my question about fastboot? I want to help you.
matt2053 said:
Who is your carrier? Need to know which phone you have.
Also I assume that since you said you rooted the hard way eventually, that means you successfully used Fastboot to unlock your bootloader, yes?
The Android with exclamation point is just the stock Android recovery partition.
The key to fixing your problem will be to get USB connection between phone and PC.
Please plug in your phone to USB connected to your computer, then put your phone into Bootloader mode (Power on while holding Volume Up). On your computer, open a command prompt window and type "fastboot devices" and post what it says.
Click to expand...
Click to collapse
I did that and nothing came up.
TBoarder said:
I did that and nothing came up.
Click to expand...
Click to collapse
ok can you please install PDAnet on your computer?
http://junefabrics.com/android/download.php
This will ensure the proper must up to date drivers are installed for you. This is the best and most reliable way to get the correct drivers.
EDIT: Then try fastboot again and tell me the output for "fastboot devices"
matt2053 said:
ok can you please install PDAnet on your computer?
This will ensure the proper must up to date drivers are installed for you. This is the best and most reliable way to get the correct drivers.
EDIT: Then try fastboot again and tell me the output for "fastboot devices"
Click to expand...
Click to collapse
It was already installed, but I reinstalled it. I got to the end of the process where it asked me to go into USB Debugging mode and won't finish the install because it's not reading the USB connection.
(Sorry for any delays here... Being a newbie, I have a 5 minute delay between when I can post)
No worries, thanks for trying. If you have hardware failure you might be out of luck. USB connection is pretty crucial for this stuff.
Maybe you can try Odin. See here: http://forum.xda-developers.com/showthread.php?t=947950
matt2053 said:
No worries, thanks for trying. If you have hardware failure you might be out of luck. USB connection is pretty crucial for this stuff.
Maybe you can try Odin. See here:
Click to expand...
Click to collapse
I've been looking into Odin, to see if there's a way I can do it just by pushing the files I need to my phone's sdcard and going into recovery mode. Not looking likely, but I'll read through the thread you linked me and maybe something will pop up. Thank you...
On the plus side, I just contacted Sprint and I *might* be able to get my phone replaced... Much as I'd like to troubleshoot this myself, it's looking like my only option. Too bad getting a phone replaced this early in a contract, just out of the warranty period is a total pain in the neck...
TBoarder said:
I've been looking into Odin, to see if there's a way I can do it just by pushing the files I need to my phone's sdcard and going into recovery mode. Not looking likely, but I'll read through the thread you linked me and maybe something will pop up. Thank you...
On the plus side, I just contacted Sprint and I *might* be able to get my phone replaced... Much as I'd like to troubleshoot this myself, it's looking like my only option. Too bad getting a phone replaced this early in a contract, just out of the warranty period is a total pain in the neck...
Click to expand...
Click to collapse
Can you post a link to the stock image you installed?
Was there ever a 2.3.3 for the nexus s 4g? Seems like it shipped with 2.3.4
Sent from my SPH-P100 using XDA App
matt2053 said:
Can you post a link to the stock image you installed?
Click to expand...
Click to collapse
It was downloaded through ROM Manager.
And yes, if I could get back into ROM Manager, I'd warn people NOT to flash their ROM to that. Bad mojo there.
My suggestion is to try and use Odin to flash it back to stock, I don't think Odin needs any drivers to see the phone...
Sent from my Nexus S 4G using XDA Premium App
TBoarder said:
It was downloaded through ROM Manager.
And yes, if I could get back into ROM Manager, I'd warn people NOT to flash their ROM to that. Bad mojo there.
Click to expand...
Click to collapse
Yeah see the thing is there is no 2.3.3 for NS4G. If you flashed 2.3.3 that means you flashed a GSM Rom on your CDMA phone. Oops! not the first time it has happened I'm sure.
Sent from my Nexus S using XDA App
Which totally explains what went wrong... Wow. ROM Manager, I though, was supposed to only bring up ROMs that are compatible with your phone model. Any way somebody can either let the developer know about this, or at the very least put a comment in the 2.3.3 ROM that specifically says it won't work with Sprint's network? That way nobody else will go through the hell I put myself through...
I'm wondering, could the USB connection issue be connected, like the "program" that controls that is integrated with the radio? Just curious, is all. Thanks again for your help!
How did you find astock 233 rom in rom manager, I only see cyanogen nighties oxygen, peter alphonso, extras etc everything is for the nexus a 4g
Sent from my Nexus S 4G using Tapatalk
TBoarder said:
Which totally explains what went wrong... Wow. ROM Manager, I though, was supposed to only bring up ROMs that are compatible with your phone model. Any way somebody can either let the developer know about this, or at the very least put a comment in the 2.3.3 ROM that specifically says it won't work with Sprint's network? That way nobody else will go through the hell I put myself through...
I'm wondering, could the USB connection issue be connected, like the "program" that controls that is integrated with the radio? Just curious, is all. Thanks again for your help!
Click to expand...
Click to collapse
Yeah. I have the T-Mobile version. When I download through Rom Manager I get a popup that says "select your phone model" or something similar and then two choices: "Nexus S" or "Nexus S 4G". It would be really easy to mess that up.
The good news is that I believe your phone can still be recovered, you're definitely not the first person with this exact issue, and at worst, it sounds like you have a Sprint rep who is willing to work with you. I think Odin is your only chance for a software solution. I can't walk you through Odin though, because I've never used it myself.
Let me know what happens.
Sent from my Nexus S using XDA App
matt2053 said:
Let me know what happens.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
I just got my warranty replacement phone due to an abnormally long backorder. Thank you very much for your help (And well, I would've more appreciated it if you hadn't shown me that the problem was all my fault... ). Being my only phone and being poor, I won't be trying to root again, no matter what I learned from this problem. Anyway, thanks again, the help was, in all seriousness, greatly appreciated.

Brick?

Was on my phone when it froze, I hard rebooted (held power) now it wont turn on, and the led doesnt indicate its charging. Thoughts?
Stock, rooted, ROM, recovery, ect....?
Help us help you
Same exact thing happened to me recently. I had to get my device switched out. Apparently a partition got corrupted and the phone was in diagnostic mode and I couldn't recover it.
Sent from the Shadows.
baseballfanz said:
Stock, rooted, ROM, recovery, ect....?
Help us help you
Click to expand...
Click to collapse
Rooted running Trickdroid 6.2 & TWIRP
i was worried I might have to switch it out. I hope they still have S4 versions.
Co worker had a similar problem on a hox after she dropped it. Wouldn't turn on or have charging light indicator. Reseated the micro sim card and it came back on. Go figure...
Sent from my HTC VLE_U using xda premium
If your problem is TO access to sd-card try this guide
http://forum.xda-developers.com/showthread.php?t=1630459
Sent whit HTC ONE S
removed Micro SD, no luck. Put it back in. no luck.
I'll see if its recognized on ADB when I get home, but i dont feel positive about it.
familiarstranger said:
removed Micro SD, no luck. Put it back in. no luck.
I'll see if its recognized on ADB when I get home, but i dont feel positive about it.
Click to expand...
Click to collapse
This just happened to me running the same rom and custom recovery. I even created a thread... I hope you and I aren't in the same boat.
http://forum.xda-developers.com/showthread.php?p=29276808#post29276808
Might be in a sleep of death. Plug it into a computer and see if it enumerates as QHUSB_DLOAD.
I too have this problem but am really looking to avoid exchanging it. Any other options?
familiarstranger said:
removed Micro SD, no luck. Put it back in. no luck.
I'll see if its recognized on ADB when I get home, but i dont feel positive about it.
Click to expand...
Click to collapse
I'm assuming you really meant your Micro SIM? Anyways also check if fastboot recognizes it with fastboot devices, then you can try fastboot booting a recovery. If you have to have it replaced and get an S3 I've read that HTC will replace with the S4 if you complain, have no source for this though.
yes I meant Micro SIM. No luck with fastboot. I am going the repair route with HTC. Does anyone have experience with this? what is the turnaround like?
frdd said:
I'm assuming you really meant your Micro SIM? Anyways also check if fastboot recognizes it with fastboot devices, then you can try fastboot booting a recovery. If you have to have it replaced and get an S3 I've read that HTC will replace with the S4 if you complain, have no source for this though.
Click to expand...
Click to collapse
familiarstranger said:
yes I meant Micro SIM. No luck with fastboot. I am going the repair route with HTC. Does anyone have experience with this? what is the turnaround like?
Click to expand...
Click to collapse
It can get pretty bad, it can be just fine. Don't return it unless it registers as QHUSB_DLOAD mode on USB, because that's the only time your phone is really dead.
I think I'm lucky...
A colleague of mine returned his, as he had the same with his One S. However he was running Trickdroid 5.2, so I don't really think Trickdroid is the point here....though he was also running the Tweaks (which do little to governing which could be a cause, not the removal of stock apps).
I have been running 6.2 for a week or so now and haven't found any worry....did have to reflash it (as I accidentally installed Tweaks, causing it to bootloop).
My colleague did say he was deinstalling Ice Age 3 game...but guess that was nothing similar.
I have seen that most people, who are running trick droid, are getting bricked devices. Chances are there that there must a minor glitch or problem in the rom that might cause the devices to become bricked.
Sent from my icecreamed Xperia Arc S
HTC warranty states I had water damage. I dont ever remember getting my phone wet, but they sent me pics that supposedly show it. The repair quote was $325. I got the phone back today, so I'll be taking it apart and see if i cant fix it....
Can you help me. My one s villec2 , unlock bootlader ok, but when flash Recovery battery low and off phone, i change battery but can not go to fastboot.
Sent from my HTC One S using Tapatalk 2

HTC - No signal... Ever

Hi,
I can't seem to get any signal, can't call text or use data on my HTC desire 620. But it is finding the networks as when I search to select networks it can find O2 (I'm on giffgaff. And it claims to have registered on network. I've refreshed back to stock,but I don't know where to go from here.
Do I need to reflash the radio.img? If so how would I go about doing that? I've searched allover but can't find the file online.
Thanks
Sent from my X98 Air 3G(C9J7) using Tapatalk
Jessooca said:
The easiest way to fix your issue is to factory reset it, if that doesn't work, then restore your phone entirely using the stock files, IF that isn't something you want to do then yes, flash the radio and flash the modem as well. It can't hurt.
In most cases just start back at square 1; going entirely back to stock. In so many cases that will fix your issue the fastest.
-Jessica
Click to expand...
Click to collapse
Thanks for the reply,
I've flashed the stock rom already, but that didn't seem to fix it.
But I read somewhere that flashing a stock rom doesn't actually flash the radio or modem, just the system, boot and recovery.
In which case do you know where I could find a download for the modern and radio?
Thanks
Jessooca said:
Well if you want to be certain you have your phone entirely back to stock...
Factory reset the phone.
Power it off, and reflash the stock files
Flash the modem and radio
Once it powers back up factory reset it again
Let me know what happens after that, I'll look into your particular HTC so I can help you fully this evening, Get back to me after you've done the above again, even if you've already done it already.
Click to expand...
Click to collapse
I've flashed and reset everything except the modem and radio, as I'm still searching for the files. Is there anyone with this device who could upload their's. It is the HTC desire 620, unlocked from H3G (Three).
Jessooca said:
Well if you want to be certain you have your phone entirely back to stock...
Factory reset the phone.
Power it off, and reflash the stock files
Flash the modem and radio
Once it powers back up factory reset it again
Let me know what happens after that, I'll look into your particular HTC so I can help you fully this evening, Get back to me after you've done the above again, even if you've already done it already.
Click to expand...
Click to collapse
Right I finally found the radios, modems etc on IR File, and have flashed them all, along with stock roms. Then have done factory resets, the lot. But I'm still having the same issue. Any suggestions.
Hi,
It's an HTC Desire 620 (the single sim version) aka HTC A31_UL
UK version
Its S-on (can't find a way to get s-off :'()
Hboot 3.19.0.0000
Radio-00.03.013_U10012131_41.09.0423
OS-1.50.771.2
Bootloader Unlocked
Unrooted :'(
First registered May 8th 2015
I'm running all the latest htc updates
If you need any other details just let me know, I appreciate the support
Thanks
Sent from my X98 Air 3G(C9J7) using Tapatalk
Jessooca said:
Hmmm, that's odd.
What's your device model (country as well; us version? India? Etc) what's the latest firmware and boot loader you know you were on?
Have you flashed all of the latest updates for your phone? I ask because if you've updated and you're using a previous version to try to fix your phone, that will not work.
Let me know all the pertinent details about your device and firmware/bootloader so i can provide a bit of better assistance
Thanks
Click to expand...
Click to collapse
..
I still haven't solved the issue. Anyone got any ideas???

Sprint version bricked?

Recently tried to unroot due to issues with the vibrate motor not working for any notifications or anything. Also, apps started to fail more frequently it was all just becoming a big headache. I had thought for sure I enabled OEM unlocking but at this point its obvious I did not. Currently I can not get phone to boot besides to the encryption page and no idea what pin code would be. I have tried everything imaginable under the sun. In adb I ran the oem unlock string which caused all these issues. If I try to boot into recovery I get the message "Your device is corrupt. It cant be trusted and will not boot". If I try to boot normally i get the message "Your device has loaded a different operating system" then boots to the encryption lock page. I have placed the RUU and other files and attempted the SD card way of running the files to no avail. Does anyone have any other advice to getting this thing back on?
Edit: this can be closed. I flashed nearly every file I could find but nothing would take. Doing it both the adb and SD card method. Finally, I found the zip that the phone finally liked and it finally flashed. OH man cant be any happier to finally have my baby back on. Anyone else become stuck in this issue, just do as others have said, find the correct zip, flash it, and all will be ok.
mbaseball3 said:
Recently tried to unroot due to issues with the vibrate motor not working for any notifications or anything. Also, apps started to fail more frequently it was all just becoming a big headache. I had thought for sure I enabled OEM unlocking but at this point its obvious I did not. Currently I can not get phone to boot besides to the encryption page and no idea what pin code would be. I have tried everything imaginable under the sun. In adb I ran the oem unlock string which caused all these issues. If I try to boot into recovery I get the message "Your device is corrupt. It cant be trusted and will not boot". If I try to boot normally i get the message "Your device has loaded a different operating system" then boots to the encryption lock page. I have placed the RUU and other files and attempted the SD card way of running the files to no avail. Does anyone have any other advice to getting this thing back on?
Edit: this can be closed. I flashed nearly every file I could find but nothing would take. Doing it both the adb and SD card method. Finally, I found the zip that the phone finally liked and it finally flashed. OH man cant be any happier to finally have my baby back on. Anyone else become stuck in this issue, just do as others have said, find the correct zip, flash it, and all will be ok.
Click to expand...
Click to collapse
I'm in this predicament at the moment. I am not able to find the zip file with the same OS as my phone (2.42.617.6)
I am looking at this spreadsheet to locate the correct zip file. Could anyone help me, please? Thanks.
https://docs.google.com/spreadsheets/d/15JL3tRWDSVOUKo_revEYtQ_tRcOSJ0vWcvk8a7TK8Hk/edit#gid=0
mauiblue said:
I'm in this predicament at the moment. I am not able to find the zip file with the same OS as my phone (2.42.617.6)
I am looking at this spreadsheet to locate the correct zip file. Could anyone help me, please? Thanks.
https://docs.google.com/spreadsheets/d/15JL3tRWDSVOUKo_revEYtQ_tRcOSJ0vWcvk8a7TK8Hk/edit#gid=0
Click to expand...
Click to collapse
38 or 39 should work. The last octet doesn't matter as that is just sub version. So long as the first 3 octets match ie 2.42.617, your good to go.
shivadow said:
38 or 39 should work. The last octet doesn't matter as that is just sub version. So long as the first 3 octets match ie 2.42.617, your good to go.
Click to expand...
Click to collapse
Thanks shivadow for responding to my post. So I downloaded one of the one of the latest versions (from the zip variant link) and renamed it "firmware.zip" I am using ADB to do the process (https://forum.xda-developers.com/u11/how-to/collection-htcu-u11-ruu-firmware-t3612048) and I get this error:
C:\adb>fastboot flash zip firmware.zip
target reported max download size of 2399200000 bytes
error: cannot load 'firmware.zip'
I renamed it a couple other times and I still get that error above. My phone (U11) is in the download mode. Just for giggles when I type in on the command prompt "fastboot oem rebootRUU" I get to a screen that has HTC on it and says and the warning "Security Warning. If you flash this phone with any ROM that was not officially released by HTC you take the risk of releasing...." When I give the command to flash the zip file I get the same error as above.
I am hopeful that I can get this phone back to normal running status. I just need to get the right commands and files to do this.
I appreciate any and all help to get my phone back to normal again. Aloha.
Sorry just saw all the updates. Notifications turned off apparently. Since I was able to get phone back on I can say it's not like it used to. I've tried to run the RUU which fails every time. And my signal has turned to absolute crap; constant dropped signal and barely any LTE. So, I'm no help since all I've done is get the phone on but not working properly lol.
mauiblue said:
I'm in this predicament at the moment. I am not able to find the zip file with the same OS as my phone (2.42.617.6)
I am looking at this spreadsheet to locate the correct zip file. Could anyone help me, please? Thanks.
https://docs.google.com/spreadsheets/d/15JL3tRWDSVOUKo_revEYtQ_tRcOSJ0vWcvk8a7TK8Hk/edit#gid=0
Click to expand...
Click to collapse
Sent from my 2PZC5 using Tapatalk
mbaseball3 said:
Sorry just saw all the updates. Notifications turned off apparently. Since I was able to get phone back on I can say it's not like it used to. I've tried to run the RUU which fails every time. And my signal has turned to absolute crap; constant dropped signal and barely any LTE. So, I'm no help since all I've done is get the phone on but not working properly lol.
Sent from my 2PZC5 using Tapatalk
Click to expand...
Click to collapse
Aloha and thanks for taking the time to respond. Well you got farther than me as I was not able to get my phone out of trouble. Tomorrow will make two weeks since I sent my phone out to HTC. I just got the new HTC U12+ yesterday as I can't go without a reliable set because I need one for my jobs.
Next time if I do unlock the bootloader on any phone I will figure out how to do the process of rooting, updating, and not bricking the phone.
I hope you sort things out with your phone.
Sent from my HTC U12+ using Tapatalk
I'm not sure about getting further when it feels messed up still, ha. Yeah I get ya though, had the same experience freaking out that I wouldn't have a phone for work. Fortunately I had my cracked screen m10 that served as a backup until I was able to get the u11 to boot. I swear the last phones I rooted were less hassle than these more complex devices. Hope HTC can get it figured out for you.
mauiblue said:
Aloha and thanks for taking the time to respond. Well you got farther than me as I was not able to get my phone out of trouble. Tomorrow will make two weeks since I sent my phone out to HTC. I just got the new HTC U12+ yesterday as I can't go without a reliable set because I need one for my jobs.
Next time if I do unlock the bootloader on any phone I will figure out how to do the process of rooting, updating, and not bricking the phone.
I hope you sort things out with your phone.
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
Sent from my 2PZC5 using Tapatalk
I agree that the past phones were not so hard to unlock, root, update, and tweak. Now with the U12+ dual A/B slot partition and multiple files that are needed to root the phone it can be overwhelming.
I'm sure HTC will be able fix the phone but at what cost? I'm just waiting it out and hoping for the best.
Aloha!
Sent from my HTC U12+ using Tapatalk

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