Unknown Usb Storage Label on M Preview - Nexus 5 Q&A, Help & Troubleshooting

Hello buddies, I'm facing this problem since the first M Preview, I recently updated to the preview 2 hoping that problem wold be fixed but it wasn't.
The default mass storage device label shows Unknown instead the device's name (Nexus 5), I'm not facing this issue on my Nexus 4 running 5.1.1 stock so I don't think it's an adb driver issue.
I've tried to update the drivers to the latest on Google page, but no success.
Does anyone knows how to fix it?

daqz7 said:
Hello buddies, I'm facing this problem since the first M Preview, I recently updated to the preview 2 hoping that problem wold be fixed but it wasn't.
The default mass storage device label shows Unknown instead the device's name (Nexus 5), I'm not facing this issue on my Nexus 4 running 5.1.1 stock so I don't think it's an adb driver issue.
I've tried to update the drivers to the latest on Google page, but no success.
Does anyone knows how to fix it?
Click to expand...
Click to collapse
it says nexus 5 for me, both previews..

I flashes by file method,bundled wasnt working for me.
Driver version 08/28/2014 11.0.00...
Can you confirm me your driver version, and if you flashed your device with file by file method instead of the bundled batch file.
Sent from my Nexus 4 using XDA Forums

daqz7 said:
Hello buddies, I'm facing this problem since the first M Preview, I recently updated to the preview 2 hoping that problem wold be fixed but it wasn't.
The default mass storage device label shows Unknown instead the device's name (Nexus 5), I'm not facing this issue on my Nexus 4 running 5.1.1 stock so I don't think it's an adb driver issue.
I've tried to update the drivers to the latest on Google page, but no success.
Does anyone knows how to fix it?
Click to expand...
Click to collapse
I have decided this problem thanks next way:
1) I pulled quick settings and the status bar panel from the top down;
2) Then I found "Charging via USB" window (with the letter M) and clicked it on.
3) Then I chose "Using USB" window, and clicked "Transfer files (MTP)".
And after all the computer saw the contents of the phone.

Related

[Solved] MTP for WinXP - A service installation section in this INF is invalid

Hi All,
I just tried to connect my TF101 to an old WinXP box and got the error above when installing the driver from the Asus site, the solution after looking here was to install the Microsoft User Mode Driver Framework for WinXP here. I think this fix applies to all android devices but I figured it was worth a post if it saves some TF users from a long search.
Thank you for this, helped me fix it after searching around for 2 hours!
thanks heaps
You are a legend. Samsung should put this on their site. I couldnt get my Samsung Galaxy S II to connect, installing the Framework and then uninstall and driver and plug phoneback in then worked.
WORKED LIKE A CHARM!!!
POST THIS IN SAMSUNG WEBSITE
This driver package solves the Error code 28
for MTP device as samgung, then it works in Kies.
Hey thanks for the info +1
Thanks it works
equal or better file already installed on this computer
I get the same INF error when I try to hook up my video camera. I tried to download the file but received a message stating that I already have an equal or better one already. Obviously that is not correct because it is not working.
I am lost and can no longer put my videos from Panasonic Mini DV on my computer.
Any chance anyone knows how I can fix this..thanks!!
Gigsee, what operating system are you experiencing this on?
The help above is specifically for WinXP, it *may* be applicable to Vista also but will certainly not apply for a Win7 box because the usb driver stack is totally different there.
You'll have to help me out by giving step by step instructions of what your clicking and what your seeing at the time to pinpoint your problem and please be very specific with the wording of any errors your seeing.
Reply with something like;
1- click start> settings > control panel > system.
2 - open device manager tab.
George
Hi George - Thank you for taking the time to try to help me. I have an HP that is running on Vista Home.
I have tried to add the video camera several ways. One way is to open Movie Maker and add video camera. I also just hook the video camera up to the computer. I've tried a USB cord and HP told me I needed an IEEE 1394 cord, but that made no difference. I've tried going through the control panel to cameras and adding a camera. No matter how I try, it always does the same thing:
1) I plug in the USB cord. I instantly get this message: USB Device Not Recognized.
2) Control Panel; Scanners & Cameras; Add Device
3) I am sent to the Welcome to the Scanner and Camera Installation Wizard
4) Next; I have the box asking me if I want to select the manufacturer from the list (only my old printer is on the list) or to select that I have the manufacturer's disk
5) Have Disk
6) Message says to the Insert manufactures installation disk, which I do. It asks me to copy manufacture's files from:
7) I hit browse and change drive to E (since that is my disk drive).
8) A list of 6 files come up. Acrobat Reader, DV Studio3, USBDriver, ArcSoft, G726, AUTORUN
9) The acrobat, dv studio, arc soft all upload correctly. When I hit the USB Driver, it takes me to another screen that says DRIVERS. At this point, the file name gets automatically filled in as "AUTORUN.INF" When I click "OPEN" I get AUTORUN.INF File not found. Check the file name and try again.
note: It used to be that when I hooked up the camera to the computer, It would automatically detect it and try to connect with it. It was then that I got the error above about "A Service Installation section in this INF is invalid." Now, it doesn't even let me get that far.
I hope I was descriptive enough..thanks so much for trying to help me!!
Patti
I had the same issue with ASUS Transformer Prime TF201 connecting to WinXPSP2. Solution worked immediately. Thanks to original poster.
confirmed fixed issue with samsung vibrant! thank you
Hi !
I've got a Samsung Galaxy S2 SGH i777. I've been trying to connect it to my laptop ( now xp sp3 ) for a few weeks now.
I've tried almost everything :
-updated sp2 to sp3
-uninstall and reinstall drivers manually
-tried suggestions from android and xp forums : tried every connection mode, every usb port, code error 28 suggestions, .Net framework update , updated windows media player "mode", and some others ... even trying this Microsoft User Mode Driver Framework.
But no success. I've always had this annoying " A service installation section in this INF is invalid " message.
Until yesterday when I found this site and followed divadrummer 5 steps :
fixya.com/support/t221754-service_installation_section_in_inf
( as a knew member I cannot post outside links for a while - so you need to supplement the above line with the usual "stuff" like "www"
I've found the "inf" file in the windows hidden system.
Hope I could help .
Thank you very much!
Galaxy SII - MTP INF Issues
This is the EXACT issue I've been having. I'm thrilled to see it on XDA since I know there's so many competent people out there just brimming with eagerness to help me figure this out. (Or at least you're borderline willing)
Device: Samsung Galaxy SII Sprint SPH-D710 (i think)
OS: ICS
Computer: Dell Latitude d610
OS: XP SP3
As you know I connect my phone to the computer, it recognizes new hardware and attempts to install it. The only way to get the computer to recognize the phone in My Computer is by connecting as a digital camera and even then the VAST majority of my files are unavailable.
1. I installed the link provided by the original poster.
2. I uninstalled my phone by the device manager and in fact by removing the samsung phone drivers that I had earlier installed.
3. I then plugged my phone back into the computer.
4. I installed the Samsung drivers again
5. I allowed the "found new hardware to run its course.
6. I receive the attached screen shot with the error stating "An error occurred during the installation of your device. The required section was not found in the INF.
I have tried to follow the instructions above and I think the User Mode stuff sounds promising.
Next I attempted another fix at the link below:
fixya.com/support/t221754-service_installation_section_in_inf
The link had the following instructions: (Thanks Divadrummer)
"If the player is showing up in your Windows' Device Manager under "portable devices" with a yellow "!":
1.) Right-click the yellow "!" and choose "update driver".
2.) When given the option to connect to Windows Update, choose "no, not this time" and click next.
3.) Choose "Install from a specific location (advanced)" and click next.
4.) Choose "Don't search. I will choose the driver to install" and click next.
5.) Click the "Have Disk" button. Browse to C:\Windows\inf and choose the file marked "wpdmtp.inf"
I can't believe the generic players have such crappy support when so many people have this problem! I think the Windows file problem might be caused by "compressing old files" when you do a disk cleanup."
After doing as advised I found no wpdmtp.inf file. SO... I did what any amateur computer guy would do. I googled the file and downloaded it directly. I placed in in my INF directory and then tried to do step 5. I still experience the same error.
Suggestions and inquiries are welcome and encouraged.
Thank you in advance.
thanks
bstdnator said:
Hi All,
I just tried to connect my TF101 to an old WinXP box and got the error above when installing the driver from the Asus site, the solution after looking here was to install the Microsoft User Mode Driver Framework for WinXP here. I think this fix applies to all android devices but I figured it was worth a post if it saves some TF users from a long search.
Click to expand...
Click to collapse
I wasted an entire day scouring for a solution and yours was it!! I owe you alot!! I registered just to thank YOU!!:good:
I had XP w/ Gnex JB 4.1.1 and all I was doing was hitting walls. I tried more crap than you can imagine! Installed every driver scheme ever mentioned, installed WMP11, Installed SDK Manager.................
What a freakin' nightmare.:crying: And then, your suggestion with the MS framework. Worked instantly!! THANKS A MILLION!!
All day I screwed with this when I had not a second to waste on something like this. Why oh Why do I dig my heels in!!?? At least it worked!!
Absolute legend!
I've spent 3 days mucking around trying to connect my Galaxy S3 to connect to my Windows XP pc to no avail. 5 phonecalls to Samsung which did nothing. Read your post installed the driver you linked to and bam it's working.
Thank you Thank you Thank you. You have saved my sanity!
bstdnator said:
Hi All,
I just tried to connect my TF101 to an old WinXP box and got the error above when installing the driver from the Asus site, the solution after looking here was to install the Microsoft User Mode Driver Framework for WinXP here. I think this fix applies to all android devices but I figured it was worth a post if it saves some TF users from a long search.
Click to expand...
Click to collapse
this was an awesome cure. Helped me install my new Motorola Electrify M XT901. Keep up the good work!
I experienced same problem. but whe n updating new UMDF it says " an equivalent or newer version of UMDF is already installed on this system".
I tried to uninstall this old UMDF but I can't find it in the directory.
Please I need help.
not working for my xp system
and s3
Work on my htc one s Thx Bro :good:

refresh pc problem & location problem

Hi
I'm currently using the 8.1 preview and liking it,but my surface was running a bit slow so I thought id do the refresh thing under recovery.
Now I made a recovery USB of 8.0 before I installed 8.1,i also deleted the recovery partition to gain more space,but when I try to refresh my rt.,I get a message "Some files are missing.Your windows installation or recovery media will provide these files.So i inserted the USB id made earlier in this post but it still wouldn't allow me to refresh my surface,any help appreciated guys.
One more thing,how do you turn on location in the pc settings section,i keep trying to slide it to on,but it just stays greyed out,so maps and other apps can't find my location.
I'm guessing its a bug in 8.1 taking into account this is just a preview copy,does anyone else have this problem?.
Any help regarding my 2 issues would be greatly appreciated.
You can't refresh 8.1 using an 8.0 image...
GoodDayToDie said:
You can't refresh 8.1 using an 8.0 image...
Click to expand...
Click to collapse
Okay,guess I'm stuffed then lol,any thoughts on the location issue?.

[Resolved] [Q] Touchpad with Milaq's 10.2 build, MTP issue

Hello,
Since I can't post in milaq's thread, i'll do it here.
I haven't found any topic speaking about the issue i'm facing.
Since my 10.2 upgrade (i was using 10.1 from jcsullins before), i can't get my touchpad to show as an usb drive on my computer (Windows 8.1 x64) with MTP.
I'm using the android ADB interface driver and milaq's build 20131226.
Everything works well with my Nexus 4 (4.3 & 4.4).
I have nothing in PTP too, except if I enable USB debugging, the TP will appear as a camera on my computer (doesn't help with MTP).
The touchpad is showing without any issue in the device manager.
Windows event viewer is silent.
Any idea ?
Thanks.
Ok, I found a similar thread this time and fixed my issue :
http://forum.xda-developers.com/showthread.php?t=2481101
I just had to install the LG united driver and update the driver used for my touchpad on the device manager.

HOX not connecting to PC after flashing CM11

Hello everyone.
Before I start, I already posted a reply under the thread
[Q&A][CM 11][4.4] CyanogenMod 11 but now one answered me.
The problem is that my HTC One X AT&T was working just fine with its original android 4.0.3 ICS and connect to Windows 7 64-bit and showing in Eclipse IDE.
After I installed CyanogenMod 11 my PC does not recognize my phone and thus cannot install the proper usb driver.
I tried to install HTC Sync Manager, the latest from HTC website.
I already have enabled usb debugging.
and when testing
adb devices
nothing is showing up.
In the Device Manager, it shows 2 new devices with yellow flags
Biometric Coprocessor
One X
Any help to allow my HOX to be recognized and showing in Eclipse IDE
shakash3obd said:
Hello everyone.
Before I start, I already posted a reply under the thread
[Q&A][CM 11][4.4] CyanogenMod 11 but now one answered me.
The problem is that my HTC One X AT&T was working just fine with its original android 4.0.3 ICS and connect to Windows 7 64-bit and showing in Eclipse IDE.
After I installed CyanogenMod 11 my PC does not recognize my phone and thus cannot install the proper usb driver.
I tried to install HTC Sync Manager, the latest from HTC website.
I already have enabled usb debugging.
and when testing
adb devices
nothing is showing up.
In the Device Manager, it shows 2 new devices with yellow flags
Biometric Coprocessor
One X
Any help to allow my HOX to be recognized and showing in Eclipse IDE
Click to expand...
Click to collapse
Are you trying to recognize it as a storage device or through ADB? The two are not the same.. Uninstall HTC sync manager as it interferes with ADB, leave the HTC driver and IPTInstaller installed.
exad said:
Are you trying to recognize it as a storage device or through ADB? The two are not the same.. Uninstall HTC sync manager as it interferes with ADB, leave the HTC driver and IPTInstaller installed.
Click to expand...
Click to collapse
I thought I was clear about what I want to do!!
I do not care about storage, I am trying to achieve android development which means ADB and Android SDK related.
I did that, I originally installed HTC Sync manager just to get the driver then I uninstall just the HTC Sync and leave the driver.
from All Control Panel Items\Programs and Features
I still have 2 things from HtC
HTC BMP USB Driver
HTC Driver Installer
hope that I made it very clear to what I want to have.
And thanks for stopping by :good:
Never mind guys, I found the solution and I wanted to help whomever facing the same issue as me.
In the link bellow you will find the second way of installing USB driver for HOX AT&T.
Manually installing Android ADB USB Driver
Good luck to all of you.
Also by the way, Android KitKat CyanogenMod 11
when I installed it, some of the apps I already downloaded from Google Play has menu in them
and probably because they were not designed very well, the menu is gone with this ROM so the fix I found is
Settings --> Buttons --> in the section of "Home Button"
I picked
Long press action = Open/Close menu
and now these badly designed apps can be operated very well.

[Q] Fail to see my Nexus 5 on Win7

Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
dushkin said:
Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
Click to expand...
Click to collapse
Delete the device in device manager and then let it find it again.
Sent from my Nexus 5 using XDA Free mobile app
Thanks
If you mean to uninstall it, then I did it couple of times, and now again when the device was disconnected. Then I reconnected the device to the USB port, and scanned the deice manager for changes.
I got the same result - see attachement.
Delete then reboot both devices. Connect phone again. If same, delete device and reboot phone whilst still connected
If that fails, delete and use "universal naked driver"
Sent from my Nexus 5 using Tapatalk
dushkin said:
If you mean to uninstall it, then I did it couple of times, and now again when the device was disconnected. Then I reconnected the device to the USB port, and scanned the deice manager for changes.
I got the same result - see attachement.
Click to expand...
Click to collapse
Never seen that before. Your drivers obviously aren't set up right. Google 15 second adb drivers xda and use that to install the drivers. It'll also set up adb/fastboot which you may or may not need. It gives you the option
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Never seen that before. Your drivers obviously aren't set up right. Google 15 second adb drivers xda and use that to install the drivers. It'll also set up adb/fastboot which you may or may not need. It gives you the option
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
No need google.. Section 1b of the resources thread in my signature
Sent from my Nexus 5 using Tapatalk
Are you trying to use ADB mode? If so, and it's not recognizing the device, try using ADB Driver Installer. It worked for me.
dushkin said:
Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
Click to expand...
Click to collapse
I had a similar issue. In order to get my Windows 7 laptop to recognize my N5, I first turned off USB Degugging then connected my N5 to the laptop. Then it showed up.
Sent from my SPH-L720
optimummind said:
I had a similar issue. In order to get my Windows 7 laptop to recognize my N5, I first turned off USB Degugging then connected my N5 to the laptop. Then it showed up.
Sent from my SPH-L720
Click to expand...
Click to collapse
It's supposed to work fine even with it on, at least it did when I had it on. Tested on Win 7, 8, 8.1 and 8.1U1 lol. I never had any issues with USB ever.
Or use Linux, it'll work right away..
It's not set to Camera (PTP) instead of Media Device (MTP) ?
Case Status
Guys.
Thank you all for your kind help.
I tried at least most of your advises - but there were no joy...
I think that the best I should do now is somehow clean up my system from old drivers and related installations.
So, taking aside the option of reinstalling windows, can you share with me some procedures that will enable me to get rid of all old drivers and files and to reach a state of a clean system, so I can then start reinstalling the drivers again?
Thanks a lot!
Well... here is the solution!!!!
https://www.topnotchtablets.com/FixUSBproblems
dushkin said:
Guys.
Thank you all for your kind help.
I tried at least most of your advises - but there were no joy...
I think that the best I should do now is somehow clean up my system from old drivers and related installations.
So, taking aside the option of reinstalling windows, can you share with me some procedures that will enable me to get rid of all old drivers and files and to reach a state of a clean system, so I can then start reinstalling the drivers again?
Thanks a lot!
Click to expand...
Click to collapse
I have similar problems, and as many times as ive tried to uninstall and reinstall i cannot access it from my 1 laptop. However, another laptop connects fine to it- even though i used the same drivers on both laptops. thats the only way i was able to get it to work for me.
dushkin said:
Hi Guys,
I had a rooted 4.4.2 device, when I got the the 4.4.3 upgrade and I think that from then I cannot see my device on my laptop.
(I am not sure of that because I CAN see it on my work desktop...)
Anyway, whatever I do - I get the following results:
1. Device manager shows me under the "Portable Devices" the brance F:\
2. When I try to install new ADB drivers, it tells me that "WPD fileSystem volume driver" is the best for me...
Storage usb connection setting is set to be MTP.
Meanwhile, I cannot see my nexus 5 files on my laptop
Please assist, Thanks!!!
Click to expand...
Click to collapse

Categories

Resources