[Completed] [Q] internal storage unmounted? - XDA Assist

Well first of all hi to all, and thanks for taking the time of reviewing this,
I cant seem to find an answer anywhere so literally any information on the subject would be apreciated.
I own a ntt docomo fujitsu arrow s, The phone has been working flawlessly for so long
so much that i just never consider even doing a backup, now im literally facing hell
Well ill try to explain my problem also keep in mind im not really good with android, but i fix pcs so i get some stuff.
Okay ill start, one day my phone was working as ussualy and i went to the gallery as always and i had the external storage not available message,
so then i went to storage and it reflected that my internal storage was 0.0g.
So the thing is, apparently my data is still there, my apps are there, my wallpaper didnt switched, just like my ringtones, also if i go to
clean master and in settings-apps my apps and the storage i had before the incident was exact, as in i had 18g of used memory and it still reflects me that,
but certain apps like file explorer dont show anything , i literally dont have anything in my storage, idk what to think of this.
Also ill post some extra information because if anyone have any info i guess you will need more info from my side.
If i connect the phone to usb storage , it reflects me my internal storage is at 0.0g and nothing is inside.
Ive never rooted and never even tried.
I didnt install anything lately that may cause a hardware change.
The phone didnt fall, didnt got wet.
i think the sd card was in the internal storage, as an emulation, i thik idk much about that. (but i never used one, just the internal storage)
If i try to mount an sd it just doesnt happens the only thing i can do sd wise is erase all data in the sd
So basically now idk what to do, i wish i could keep my stuff, idk its still there, i guess the term for this is my storage unmounted, so using adb to mount it back would work?
idk i also did the putting it in tmp and disconecting it and nothing im literally going insane and have slept like 2 hours per day, so thanks for taking your time to atleast review my problem
also sorry for the bad formatting, english isnt my native language.

Hi,
You have already made a post here on same topic. please do not make multiple posts/threads of same topic. wait for the experts to answer question.
Thread Closed.

Related

Encryption Unsuccessful - Fixed

Hello,
Due to the 10 post threshold I am unable to post in the "Samsung Captivate -
Captivate Android Development
[Guide] Encryption Unsuccessful - Reset Android [ICS Issue]" thread.
I have resolved this issue a couple months back.
So, due to the time that has gone by it is a little difficult to explain what I did.
Last night I reproduced the issue, but after a restore, I'm good as new.
So now I am compelled to post this here. Being a "noob" and like I said not able to completely remember what "exactly" was done to accomplish the fix.
I am willing to share any information you wish.
But in a nutshell, I flashed ( a ROM I can't remember at the moment, but I'm sure I will once I get down to it. at work and pressed for time, "lunch time" ) using Heimdall, then downloaded the rom "Imfinitum-blue-v1.1.0 to my external SD, ( using a 34 Gb SD card, seems that is the only card that I could use. From what I remember anyway. ) Mod version "aokp_galaxysmtd_milestone-4"
The kernel version currently being utilized on this device is "[email protected] #1.
Sorry for being so confusing, and vague, but I really wanted to get something out there. I see they are still working on a fix for this issue, I found this resolve before page 30, it's now at 57, and after recreating the issue and then resolving it after a restore.
So, ask any question you want and I will be happy to help.
Hope this helps.
Take care.
By "fixed" do you mean:
a) You have restored access to your INTERNAL sdcard?
b) You have used the emmc/sdcard swap method to use your external as the internal? (ie. your internal sdcard is still not useable)
It would help if you could mention whether your internal card is back in play. And esp. if you were able to access the data that was on there - ie. before you experienced the EU issue.
Or did using Heimdall wipe the internal sdcard - ie. yet you're now able to use the internal though?
Hello,
Because this would save a lot of people's phones including mine, would be great if you post your steps so we can follow.
Take this with a grain of salt guys.
There is very little information in his post, which is his very first post. There is also no information about the process he used. I'm not sure what a 34gb SD card is. I believe the methods he alludes to have been tried by other members with no resolution.
I have a feeling he had a different issue or is just trying to get attention.
For all our sakes I hope I'm just rushing to judgement.
I guess what we want to know is, what have you done?
Say you just got the Enc Unsuccessful screen, turned off the phone and then what?
He's to shy to give anymore details.
Sent from my SGH-I897 using xda premium
yosup said:
By "fixed" do you mean:
a) You have restored access to your INTERNAL sdcard?
b) You have used the emmc/sdcard swap method to use your external as the internal? (ie. your internal sdcard is still not useable)
It would help if you could mention whether your internal card is back in play. And esp. if you were able to access the data that was on there - ie. before you experienced the EU issue.
Or did using Heimdall wipe the internal sdcard - ie. yet you're now able to use the internal though?
Click to expand...
Click to collapse
I just duplicated the issue again, "no sdcard found"..etc... then using did a restore ("Semaphore CWM Recovery v5.5.0.4" by the way) restored the Captivate right back. After it boots I get "prepairing sdcard" then everything is back to normal.
Answer to "a." Yes, full access to both External and Internal drives. Also can mount and unmount all /system, /cache, /datadata, /sdcard, /data, /emmc.
Answer to "b." Sorry, can you elaborate on this. I'm just now sure what you mean by "swap"
You said: "It would help if you could mention whether your internal card is back in play. And esp. if you were able to access the data that was on there - ie. before you experienced the EU issue."
Now here it's difficult to say, I formatted and haphazardly (sorry, dumb I know!) flashed so many times attempting to get back control of this thing, I don't know. Google will restore my apps like before but I disabled this function. However it will detect application updates same 5 updated every time I restore it.
You said: "Or did using Heimdall wipe the internal sdcard - ie. yet you're now able to use the internal though?"
Damn!, I'm just not sure, I'm really sorry but I wish I would have THOUGHT of posting HERE before YESTERDAY!...
Now is there a log file I can send out? So people can see whats going on inside this thing. Like I said so much time has gone by, and once I was able to get the camera working and transfer apps to the external card, and all that I basically went numb and stopped messing around. And I would like to point out, that
"Encryption Unsuccessful" crap ( and knowing better, I DID press Restart by the way) started just a couple days before this thread started. So just to give you an example as to how long this frustration was. I became obsessed, I worked on this phone for most all my waking hours, and I'm sure some of you have, "dreamed" of possible fixes as well!.
If it wasn't for the 10 post threshold I could have been more help. I read every single post in this thread up to the point where I fixed the problem.
Had it all in my head at the time but when I found I couldn't post with-in the >>Encryption Unsuccessful<< thread?! I wasn't sure why.
I even started a separate identity ( Barney Fyfe ) thinking that would allow me to post something.
And from what I read at the time, I thought, rather understood it to mean that I was locked out by some Admin here... Or ?!
Sorry, really, I did not realize I had to get 10 or more posts >>here<<
You know I'm sure I can get details on pretty much exactly what I did. Right now I'm at work, so I'll need a little more time.
Wdustin1 said:
He's to shy to give anymore details.
Sent from my SGH-I897 using xda premium
Click to expand...
Click to collapse
No just very busy. I just posted this yesterday!?
Wadda' ya want from me eh!?..............
swayjd said:
I guess what we want to know is, what have you done?
Say you just got the Enc Unsuccessful screen, turned off the phone and then what?
Click to expand...
Click to collapse
Read my first reply.
I did so much to find a resolve, none of the suggestions I tried in the "Encryption Unsuccessful" thread worked at all by the way. didn't attempt EVERY suggestion, but a lot of them.
I'm going to attempt to get the horrifying memories back!
Oh, now here is an odd change in event, not sure if this is related or not but I just realized last night that the phone won't charge, using three different batteries, all fairly new, nor is it being recognized USB wise.
I have a couple other Captivates I'm now having to use to charge my batteries for this one.
It's like the micro usb is damaged?
I'm usually very careful on how I insert them, 4 different cables too. That all work with the other Captivate. It's bricked but does charge the battery.
It's a GT-19000.
Oh and I almost forgot!!
The Samsung Galaxy S SGH-897/Captivate I'm using is fairly new, the date code is " 1111 "
Red_81 said:
Take this with a grain of salt guys.
There is very little information in his post, which is his very first post. There is also no information about the process he used. I'm not sure what a 34gb SD card is. I believe the methods he alludes to have been tried by other members with no resolution.
I have a feeling he had a different issue or is just trying to get attention.
For all our sakes I hope I'm just rushing to judgement.
Click to expand...
Click to collapse
RELAX! I'm not playing around.
It's comments like this that kept me from being more proactive in posting in the first place!
Good lord!!
See, now you could have waited at least another day before this flaming!
Losing interest in this now. I was trying to help.
- - - - - - - - -
Hey people, my name is Pat Doherty.
Because of this dork I'm about done. I Do not NEED this kind of thing. I got my own stresses to deal with these days. And don't need some immature nerd slamming my attempt at helping out here.
I can be reached if you put anything you want in front of patdoherty dot net.
my site patdoherty dot net.
c'ya!
P.S.
You said:
"I'm not sure what a 34gb SD card is."
Really now!?
Are you serious!?
A SanDisk 32GB micro SD chip, "32gb" ( screen printed right on the chip ) = 32 gigabytes
Barney Fyfe said:
RELAX! I'm not playing around.
It's comments like this that kept me from being more proactive in posting in the first place!
Good lord!!
See, now you could have waited at least another day before this flaming!
Losing interest in this now. I was trying to help.
Click to expand...
Click to collapse
but dude, you gave us nothing.
please as another noob could you post exact details of your discovery? like what you did to get the inscription unsuccesful to come up repeatably,and what did you do get your phone to access the internal memory? an what exactly did you flash to get it all to work
You brought up a fix to an issue that is getting very high attention right now. You were not able to tell people how to recreate the fix. People are looking for a scientific method (think repeatable steps) to fix this issue that is affecting quite a few people.
I'm sorry if I hurt your feelings. I've been watching the Encryption Unsuccessful thread for a very long time. I was stating only what I observed. There have been others who had suggested a similar fix, but it has not been repeatable.
You are a talented artist and obviously have alot going on. I hope for others' sake you can give them some steps to follow. If so, you may just be the "chosen one"
Barney Fyfe said:
It's comments like this that kept me from being more proactive in posting in the first place!
Losing interest in this now. I was trying to help.
Click to expand...
Click to collapse
First of all, I'll commend you for sharing a positive outcome despite experiencing this dreaded issue. However, this is something being dicussed at the DEV thread level, which assumes a deeper level of detail than the average General or Q&A topic.
Serious people are giving serious consideration to the matter. Example, Woodrube is a well respected Vibrant / Transformer / Nook user, and he's invested a lot of time collaborating with Captivate users to pool our resources and build our knowledgebase here.
Whether you continue your participation is up to you. Hopefully your method will be a viable part of the discussion.
Barney Fyfe said:
I did so much to find a resolve, none of the suggestions I tried in the "Encryption Unsuccessful" thread worked at all by the way. didn't attempt EVERY suggestion, but a lot of them. I'm going to attempt to get the horrifying memories back!
Click to expand...
Click to collapse
Barney Fyfe said:
You know I'm sure I can get details on pretty much exactly what I did. Right now I'm at work, so I'll need a little more time.
Click to expand...
Click to collapse
Regardless how anxious we get, life always comes first. Take care of business. Just keep in mind that a lot of XDA veterans are putting their minds to this issue, and more details will help isolate the cause & effect. In general, details on your ROM, kernel, and any specifics would be helpful.
Barney Fyfe said:
I just duplicated the issue again, "no sdcard found"..etc
Click to expand...
Click to collapse
By saying "duplicated the issue", we're all going to assume you encountered the "Encryption Unsuccessful" screen again. Do you recall any specific steps you took to "duplicate" this issue? Since you were able to duplicate it several times, people troubleshooting the issue will benefit to know how you induced the matter. The goal is to discover what actually triggers this. Then, we'll get closer to finding a resolution.
Were you using the phone at the time - ie. the EU randomly appeared? Did it just reboot on its own and result in a dimmed boot animation screen? After you hit "reset," did you simply go into recovery and perform a NANDROID restore? Was there anything specific you did after getting the EU screen? Battery pull, reboot into recovery, flash other roms or kernels, etc? Did you previously connect it to your PC using MTP?
Barney Fyfe said:
... then using did a restore ("Semaphore CWM Recovery v5.5.0.4" by the way) restored the Captivate right back. After it boots I get "prepairing sdcard" then everything is back to normal.
Yes, full access to both External and Internal drives. Also can mount and unmount all /system, /cache, /datadata, /sdcard, /data, /emmc.
Click to expand...
Click to collapse
It seems you "resolved" your issue by simply doing a NANDROID restore via recovery. Was it really that simple? Or was there anything else (other roms or kernels flashed) prior to doing the restore.
If this is the case, then your experience starkly contrasts what most others have experienced - ie. no longer having access to the internal sdcard even in recovery (so a saved NANDROID backup wouldn't be accessible, etc).
Barney Fyfe said:
Answer to "b." Sorry, can you elaborate on this. I'm just now sure what you mean by "swap"
Click to expand...
Click to collapse
The "swap" is the work around being used to swap emmc & sdcard in vold.fstab - ie. to then have the phone recognize the external sdcard as the internal (since the internal sdcard is no longer accessible for 99.9% of the others with this issue).
Barney Fyfe said:
Now here it's difficult to say, I formatted and haphazardly (sorry, dumb I know!) flashed so many times attempting to get back control of this thing, I don't know.
And I would like to point out, that "Encryption Unsuccessful" crap ( and knowing better, I DID press Restart by the way) started just a couple days before this thread started. So just to give you an example as to how long this frustration was. I became obsessed, I worked on this phone for most all my waking hours, and I'm sure some of you have, "dreamed" of possible fixes as well!.
Click to expand...
Click to collapse
Everyone who's gone through this has experienced that same level of dread and anxiety. We can all relate.
Thanks for the nod my friend and I am still on the case but as you say life comes first.
There have been some developments in the SGSII threads that I'll post in the Dev thread.
Barney Fyfe said:
Hello,
Due to the 10 post threshold I am unable to post in the "Samsung Captivate -
Captivate Android Development
[Guide] Encryption Unsuccessful - Reset Android [ICS Issue]" thread.
I have resolved this issue a couple months back.
So, due to the time that has gone by it is a little difficult to explain what I did.
Last night I reproduced the issue, but after a restore, I'm good as new.
So now I am compelled to post this here. Being a "noob" and like I said not able to completely remember what "exactly" was done to accomplish the fix.
I am willing to share any information you wish.
But in a nutshell, I flashed ( a ROM I can't remember at the moment, but I'm sure I will once I get down to it. at work and pressed for time, "lunch time" ) using Heimdall, then downloaded the rom "Imfinitum-blue-v1.1.0 to my external SD, ( using a 34 Gb SD card, seems that is the only card that I could use. From what I remember anyway. ) Mod version "aokp_galaxysmtd_milestone-4"
The kernel version currently being utilized on this device is "[email protected] #1.
Sorry for being so confusing, and vague, but I really wanted to get something out there. I see they are still working on a fix for this issue, I found this resolve before page 30, it's now at 57, and after recreating the issue and then resolving it after a restore.
So, ask any question you want and I will be happy to help.
Hope this helps.
Take care.
Click to expand...
Click to collapse
thinks, I wanna try it on t959 with the EU bug.
USB problem
Hello, the same happens to me an hour ago. No charging no connection to computer but if the phone is powered off as soon as I connect the charger the phone boots up but no charge.
Captivate with CM9.
Barney Fyfe said:
Oh, now here is an odd change in event, not sure if this is related or not but I just realized last night that the phone won't charge, using three different batteries, all fairly new, nor is it being recognized USB wise.
I have a couple other Captivates I'm now having to use to charge my batteries for this one.
It's like the micro usb is damaged?
I'm usually very careful on how I insert them, 4 different cables too. That all work with the other Captivate. It's bricked but does charge the battery.
It's a GT-19000.
Oh and I almost forgot!!
The Samsung Galaxy S SGH-897/Captivate I'm using is fairly new, the date code is " 1111 "
Click to expand...
Click to collapse
What the OP said seems more of luck.
B.S. ALERT!!!!
I cant believe i actually came back to this thread to waste my time again!!, reading a thread that is supposed to help fix a problem i am afflicted with, but is instead filled with A BUNCH OF [email protected]$%@# [email protected]#@#$T!!!!!
Dude, if want to help people you must understand that in order to do this you need to explain "exactly" what it is you are talking about. No one can trust your information based on your "belief" in it. Software is a very techinical thing, which means to explain it you need to speak in technical terms. If you cant do that, do some more reading. Otherwise you arent helping anyone but yourself....Thanks, but NoThanks.

Internal SD Card

Hi basic question regarding my internal sdcard.
Im having an issue and was told I should format my sdcard (I dont have an external sd).
I hooked my phone up via USB and opened it with windows explorer. I see my device and see "Internal Storage", which contains every folder within it. I dont see something specific for "sdcard" and Im unsure how to find it. Is the entire "Internal Storage" folder what Im looking for? Is that what I should completely back up on pc, format and then repopulate? Im nervous about bricking the phone so want to confirm this...
Thanks.
The internal memory is the sd card referred to. You will lose all of your data.
Sent from a galaxy far far away.
luc.highwalker said:
The internal memory is the sd card referred to. You will lose all of your data.
Sent from a galaxy far far away.
Click to expand...
Click to collapse
Thanks for the reply. So if I first copy every folder here onto my PC, format it and then put all those folders back, should I expect the phone to restart without any problem and everything fully intact?
lirong said:
Thanks for the reply. So if I first copy every folder here onto my PC, format it and then put all those folders back, should I expect the phone to restart without any problem and everything fully intact?
Click to expand...
Click to collapse
Yup, works just fine.
Sent from a galaxy far far away.
thanks really appreciate this guidance.
i know it seems obvious, but doing it your first time is scary so its really helpful to get affirmation that my understanding of what may seem basic and obvious is correct
Haha I know that feeling, first time I tried to root a phone I almost bricked it probably one of my scariest moments. YouTube helps a lot, there's plenty of step by step guides on how to do pretty much everything to your phone.
Sent from a galaxy far far away.
luc.highwalker said:
Haha I know that feeling, first time I tried to root a phone I almost bricked it probably one of my scariest moments. YouTube helps a lot, there's plenty of step by step guides on how to do pretty much everything to your phone.
Sent from a galaxy far far away.
Click to expand...
Click to collapse
OT: First time i modded a phone (a razr v3i) i did brick it. after a week of research (the v3i scene is a huge mess) i was able to both save it and do some weird stuff like changing imei for fun
as for the topic, luc.highwalker has covered it so you are safe lirong.
I have an issue with my internal storage mount.... Not the ones with my system files but the one were all my program/game files go. I have orthus 8 now and ever sense I don't have it anymore showing up. Can someone help my fix it?
Sent from my SGH-I727 using xda app-developers app

[Q] SD card not mounting, "blank or unsupported file system".

When I putt he SD into my phone (currently running Paranoid KANG droid 2.32) I actually get nothing more than an occasional "SD has been removed" message. However, when I put the card into my old OG droid (running Cyanogenmod 7) i get the "unsupported file system" error. This has happened before, and I just had to wait it out before the SD recovered on its own. It is not doing this now. (yes I am an idiot for still using it despite my 32 gigs of internal storage). I have a feeling it is formatted as RAW due to a formatting issue, but I can't get anything else (pc or other devices) to recognize the card, other than my OG droid. So what I want to know, is if there is a way to force mount the card, or give a PC control over the sdcard path and force mount it some way through the PC (effectively turning my phone into an external card reader, because traditional methods don't work). I need a workaround for this, because there are dozens of pictures of my family, puppies, and friends on it that I don't want to lose.
Back up the card of you can, it sounds like it's dying on you. This phone really s3ms to kill cards, I've already gone through 2 32gig cards.
I had a 32GB Sandisk Ultra MicroSD card, and by chatting with Sandisk support, I am going to exchange my dead card for a working card. BTW, while you can, salvage the data you can, because it starts out like that, before becoming completely unusable.
I've went through two SanDisk. They are easy to work with, just get the ball rolling on the replacement.
Like the others said, get your data backed up as soon as you can.
Sent from my SCH-I535 using xda app-developers app
wow. so now not only am I not able to use my phone on tmobile's 4g, I also cannot have external storage because the phone destroys it? what a tremendously idiotic piece of crap.
does anyone know about any apps or pc software that would help me get my data back? I have the card reader but the pc wants to format the card and so does the phone. I need, like, mad rescue gear.
thanks!
Wow... You can't use it on someone else's 4g because it was designed for a different network.
Also I've not had any problems whatsoever with my external.
Sent from my SCH-I535 using Tapatalk 4 Beta
If I've helped, please hit the thanks button
CortoMaltese91 said:
wow. so now not only am I not able to use my phone on tmobile's 4g, I also cannot have external storage because the phone destroys it? what a tremendously idiotic piece of crap.
does anyone know about any apps or pc software that would help me get my data back? I have the card reader but the pc wants to format the card and so does the phone. I need, like, mad rescue gear.
thanks!
Click to expand...
Click to collapse
Had 4 of these cards for a year now and not one hiccup. I'd say whatever is happening to them, its something you are doing to crap them, not the vendors. ALways backup your critical data, but if you treat these cards properly they will work and last as well as any.
No, you CAN use it on someone elses network, just not T-mobile as it doesn't do hdspa+ 1700, 1900... There's even a bounty out for that elsewhere on xda, to enable these bands, I believe it's currently at over $200.
And no, I'm not doing crap to the SD card. I've had it for over two years, used it on a different phone before that, never did anything different and it just died out of the blue. I'm not a noob, I would know if I had done something to it.
You would be pretty pissed off too if all your data was deleted, the phone you spent many many hours working to pay for did not work and when you ask for help someone blames you instead of helping. But I guess it's easier to blame than to help out right?
I get that part. However, don't get mad that it doesn't work fully for the network is wasn't designed for. That was my biggest part. I know there's a bounty. However, its been up for forever and nothing has come of it. I can't stand seeing people gripe about this phone because its not literally magic. Verizon's stuff is locked down, always has been, probably always will. Its a different radio/modem/antenna set than the tmo and at&t versions. It was meant to run on Verizon's network. Period.
Sent from my SCH-I535 using Tapatalk 4 Beta
If I've helped, please hit the thanks button
wow i recover my files
hi guys, i had same problem, but then i set this sandisk ultra to my nokia xpress music and there was everything,,, my arc s cant open it anymore but nokia opens... try to reset your sd s to others phone...

[Q] Yeahpad R7 rooting, internal to external sd card swap

Alright. I have done hours and hours of research trying to figure all this out and I just keep hitting walls. I recently bought a yeahpad R7 with android 4.1.1 and it was advertised to have 4GB of internal memory. I went ahead and bought a class 10 8GB tf card that I was going to use with it for a little more extra storage. Well, when I got the tablet I learned that I have system storage with about 1GB and Nand flash storage of 1.16GB of total memory. I was pretty upset that it wasn't the advertised 4gb... not really close. I did my research and found out that I can root it and make the tablet think that the tf card is my flash storage which would give me more memory, so I downloaded some explorer apps from the market, added in the coding in the vold.fstab file and it wouldn't allow changes. I learned that I need to make my external sd card writable in permissions, so I rewrote that coding, and again, wouldn't let me save the file. I then learn that I need to root my whole system so that it would allow changes by using superuser...? I'm getting so lost and confused but I hate to give up! I've searched this forum and can't find anything. I don't want to ask potentially dumb questions, but to me, this one is a real head scratcher. Any help is appreciated.
Mods, if this is the wrong section, please move me around! Thanks!
any ideas?
ok, i just figured out that i need to use usb debugging mode. I'm still doing some reading on that, apparently I skipped that step when learning about rooting and just when into the coding, leading me to wonder why I can't save anything... Or maybe i'm still missing something.
My goal is to have this done before this friday because I'm going out of town for three days, then i'm home for a week then leaving for a week. I just want that extra space and feedom on my tablet. thanks again!
I just tried 3 different one click root programs, none of them would work. Oneclickroot seemed to be the best and most descriptive. It told me that they do not support my version yet. Again, i have android 4.1.1. That version isn't that new, is it? Superoneclick just froze and 1clickroot was just unable to root. This is driving me crazy
Seriously, any help would be nice. Either this has everyone stumped and nobody knows or nobody cares to help.

Transfer To SD From Device

My fiance had to get a warranty exchange on her Sony Xperia Purple. The phone they gave her was a Samsung On5. Get old phone had 16 gb and her On5 only has 8 gb. I was trying to transfer her apps to her ST card so it would give her some more space so she can download her apps she had on get old phone. She uses the phone a lot to write, look things up and so on. She has terminal breast cancer and is bed most of the time so that's pretty much all she has to do that's not watching tv. Anyways I fought with T-Mobile for a month asking why they wanted to give her a phone with less space and that's not of equal value and shape. They said it's because after the past few years the phone lost its value and the On5 is what is around the same price now since they don't make get phone anymore. I think it's crap because she should have at least had the same 16 gb. Anyways, she doesn't so now I'm trying to figure out why it won't let me transfer the app to the sd card. So when I go into the application its highlighted and I'm able to click transfer to SD card. When I hit transfer it goes to around 80-90% then says unable to to transfer because there's not enough space. Which I just put a 32 gb SD card in there and formatted the card. It doesn't have not thing on the card. I'm able to transfer pictures on the card and music just. But I went ahead and erased those so I could have enough space. The apps that are aloud to be transferred ate highlighted and give you the option. Three other apps that you can't transfer don't even have an option for you to move to SD card. Can some one please let me know what I need and can do so I can free some space up for her and she can enjoy the phone. I can't just let go buy a different phone. Even though I wish I could. Thank you so very much!! [emoji16] [emoji20]
Info About Phone:
T-Mobile
Samsung On5
Android 6.0
Marshmallow
Sent from my SM-G930T using XDA-Developers Legacy app
trimmj1 said:
My fiance had to get a warranty exchange on her Sony Xperia Purple. The phone they gave her was a Samsung On5. Get old phone had 16 gb and her On5 only has 8 gb. I was trying to transfer her apps to her ST card so it would give her some more space so she can download her apps she had on get old phone. She uses the phone a lot to write, look things up and so on. She has terminal breast cancer and is bed most of the time so that's pretty much all she has to do that's not watching tv. Anyways I fought with T-Mobile for a month asking why they wanted to give her a phone with less space and that's not of equal value and shape. They said it's because after the past few years the phone lost its value and the On5 is what is around the same price now since they don't make get phone anymore. I think it's crap because she should have at least had the same 16 gb. Anyways, she doesn't so now I'm trying to figure out why it won't let me transfer the app to the sd card. So when I go into the application its highlighted and I'm able to click transfer to SD card. When I hit transfer it goes to around 80-90% then says unable to to transfer because there's not enough space. Which I just put a 32 gb SD card in there and formatted the card. It doesn't have not thing on the card. I'm able to transfer pictures on the card and music just. But I went ahead and erased those so I could have enough space. The apps that are aloud to be transferred ate highlighted and give you the option. Three other apps that you can't transfer don't even have an option for you to move to SD card. Can some one please let me know what I need and can do so I can free some space up for her and she can enjoy the phone. I can't just let go buy a different phone. Even though I wish I could. Thank you so very much!! [emoji16] [emoji20]
Info About Phone:
Samsung On5
IMEI Information - removed
IMEISV - removed
Serial # - removed
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Firstly, I'm sorry about your wife man.
Secondly, You should edit the post and remove your IMEI & Serial Number. Those aren't of any help and posting them here can be a huge security risk for you. Replace it instead with your android version and such.
And, thirdly.....you have T-Mobile's version of the On5, which means its running 6.0. Marshmallow has a feature called "adoptable storage" where you can basically "merge" your external SD card with the internal storage. If Samsung didnt move or mess with it, it should be somewhere in settings>storage. Try that out and let me know if it works.
Keep in mind that it'll format your SD card though. And it'll also become unusable outside your wife's device.
Freewander10 said:
Firstly, I'm sorry about your wife man.
Secondly, You should edit the post and remove your IMEI & Serial Number. Those aren't of any help and posting them here can be a huge security risk for you. Replace it instead with your android version and such.
And, thirdly.....you have T-Mobile's version of the On5, which means its running 6.0. Marshmallow has a feature called "adoptable storage" where you can basically "merge" your external SD card with the internal storage. If Samsung didnt move or mess with it, it should be somewhere in settings>storage. Try that out and let me know if it works.
Keep in mind that it'll format your SD card though. And it'll also become unusable outside your wife's device.
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Thank you Freewander10 for your response. I believe I changed the the info on the original like you recommended. So I went into the settings them storage and it says internal storage 7.66 GB used of 8.00 GB. Then below that it says SD Card 128 KB used of 31.24 GB. I don't see anything that says adoptive storage. I am so sorry for the annoyance of all of this. I'm just trying to get it where she can free up some space. I am terrible at this lol. But I can learn. Anyways, I'm still trying to find somehow to do this. I was trying to post a video and a picture but it said both were too big. So I apologize about that. I just don't understand why it slows that its able to be transferred, I have the space but it still won't because not enough space. Lol please forgive my slowness. I really do appreciate your help. Sorry for any frustration.
Sent from my SM-G930T using XDA-Developers Legacy app
Thank you so much for your reply. This is the 4th time I have tried to reply lol. So it keeps getting shorter and shorter. I believe I took all the info off. Thank you for the heads up. It's still showing in your reply and I'm not sure how to change that. I went to settings then storage. There was no adoptive storage. I'm not sure what to do. Its so stressful. I really do appreciate your help. I hope I have not caused any frustration or even annoyance lol. I am really terrible at knowing the details about phones but I do learn. Thank you for your help again. If you think of anything please let me know. She has no space on the device but has a full empty but formatted SD card. I hope I have not made myself look too ignorant lol. Thank you so much!
Sent from my SM-G930T using XDA-Developers Legacy app
trimmj1 said:
Thank you so much for your reply. This is the 4th time I have tried to reply lol. So it keeps getting shorter and shorter. I believe I took all the info off. Thank you for the heads up. It's still showing in your reply and I'm not sure how to change that. I went to settings then storage. There was no adoptive storage. I'm not sure what to do. Its so stressful. I really do appreciate your help. I hope I have not caused any frustration or even annoyance lol. I am really terrible at knowing the details about phones but I do learn. Thank you for your help again. If you think of anything please let me know. She has no space on the device but has a full empty but formatted SD card. I hope I have not made myself look too ignorant lol. Thank you so much!
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Its no problem at all bro. I'm happy to help.
And thanks for pointing out your info was still in my response :silly:
I've made the necessary edits.
Now, I did a bit of googling and found out that Samsung deliberately disabled the adoptable storage feature on the On5. Why? I have no idea.
But all hope isn't lost. You can still enable it/something similar. But you'll have to get your hands a bit dirty.
Most threads/sites I've been to recommended an app called "root essentials".... And as the name suggests, it requires root. Seeing this is Samsung, I doubt any/most of the one click root apps will be of any use, but I found a thread for your wife's device that outlines another method to get root access. There's also information in there on how to enable adoptable storage (via root essentials). Check it out and let me know I you make any progress. And try not to blow up the device
Here you go:
https://forum.xda-developers.com/android/general/root-samsung-galaxy-on5-t3435457
Freewander10 said:
Its no problem at all bro. I'm happy to help.
And thanks for pointing out your info was still in my response :silly:
I've made the necessary edits.
Now, I did a bit of googling and found out that Samsung deliberately disabled the adoptable storage feature on the On5. Why? I have no idea.
But all hope isn't lost. You can still enable it/something similar. But you'll have to get your hands a bit dirty.
Most threads/sites I've been to recommended an app called "root essentials".... And as the name suggests, it requires root. Seeing this is Samsung, I doubt any/most of the one click root apps will be of any use, but I found a thread for your wife's device that outlines another method to get root access. There's also information in there on how to enable adoptable storage (via root essentials). Check it out and let me know I you make any progress. And try not to blow up the device[emoji14]Here you go:
https://forum.xda-developers.com/android/general/root-samsung-galaxy-on5-t3435457
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I really appreciate it so very much. Lol I will try my hardest. Thank you!
Sent from my SM-G930T using XDA-Developers Legacy app
trimmj1 said:
I really appreciate it so very much. Lol I will try my hardest. Thank you!
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No problem man
If you run into any difficulties let me know.

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