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avoid undercutter.co.uk for HTC repairs

I dropped my HD2 and the screen broke so rather than having a go at fixing it myself I sent it to undercutter.co.uk. This was a big mistake. Although their site states a 7-day repair and return, it took a whole month because they "ran out of parts". When calling them you will have to try for days to get though and they ignore email webform contact too.
So I finally get my HD2 back and the screen repair is far from perfect. There is glue on the speaker, covering the left LED and my call and home buttons don't click anymore. I'm pretty sure that the amount of glue that they've stuck around the screen will make it un-repairable if I ever drop it again.
Last but not least, my beautiful HD2 now has a disgusting T-mobile logo at the top - I can never look at her the same way again.
Moral of the story - get a good case for your HD2 and never take it out of the case.

What was the charge? Curiously? I know the digi/LCD are like $150. Since I just bought a brand new HD2 for $250 in the paper I have to wonder if the HD2's are even worth repairing with $80 digi's and $80 LCD's?

charge was £100 which was £60 less than another quote I had but I read in another thread, after I sent it off to them, that HTC will fix it for £80

£80 ??? seriously nice 1 would have thought it would have been the other way round with HTC being the most expensive.
JR

Looking for G Tablet

Looking for a G Tablet in nice condition. Please keep in mind brand new ones from retailers are going for $360. I'm pretty new here but have feedback at other forums(overclock.net,howardforums, and headfi) and ebay.

sell you one for 350 plus a 16gb card and a custom case if you want. plus box and everything etc.

6ave now has it for $343 with a coupon code so.... Keep your offers reasonable.

I may entertain selling mine however the mini USB is loose and would require you to solder it back in place. Everything else works. I was thinking $250. Would come with TNT Lite installed. I do have the custom skin on the back and a Kindle case too. The original box and cloth would be included too.
Sent from my GTablet-TnT-Lite using Tapatalk

I have one for $300 shipped USPS w/ paypal. Brought it new from Sears a few months ago. Everything is working fine and there's no major scratches. Email me if you're interested. I can probably snap a few pix for you. My email is my xda username at gmail. Also the same username for ebay for feedback reference.

I have one as well with the original box and cover and have no scratches on the screen. I had ipad screen protecter on the gtablet since I have bought it. You can have it for 325 shipped with box and cover and all of the proms and kernel saved in nice folders.
You can make me a reasonable offer as well.

$325
Comes with Box - paperwork
I will also throw in the following:
zpad malata leather case
zpad hdmi dock
carbon fiber skin for the back (already installed)
and free ups ground shipping to non-po box addresses
I had a few scratches on the back of mine - thus the reason I wanted the carbon fiber skin. The dock has hardly been used and the leather case I have only had since janurary.
The battery charging light doesnt come on any more - but the screen shows its charging.
The device has Vegan 3 or 4 on it and I will throw in a 4gb memory card
I can accept paypal or credit cards through my company website.
If I have no takers by Thursday morning its going on ebay for the weekend

$325 takes mine also. (Dock included)
Comes in box, like new. Only had mine for a couple weeks. Have receipt w/date.
Tablet form factor not for me. I require a laptop/netbook for my needs.
Included are the following:
Viewsonic G Tablet in box like new, no scratches
Dock with power, HDMI, Ethernet, USB
4GB MicroSD card
Has TNT G-Harmony ROM Installed currently

$270 shipped is what I am hoping to get it down to. Many people are offering to sell theirs at $300 shipped, its hardly a deal anymore, its the "regular" price for this item.
Also, Please PM me if your actually interested in selling yours. Its getting rather confusing with some many people posting offers.

I paid $415 including tax for mine less than 1 month ago. I am including a dock that I paid $45 for and an 8GB card valued at least $10. That = $470 and you want me to take a $200 hit cause you want a deal. It's barely used, it is brand new. Good luck finding one in this condition for that price with these accessories, but I am not going to make it easy for you.
$300 is not the "regular" price, nice tactic though.

150pilot said:
I paid $415 including tax for mine less than 1 month ago. I am including a dock that I paid $45 for and an 8GB card valued at least $10. That = $470 and you want me to take a $200 hit cause you want a deal. It's barely used, it is brand new. Good luck finding one in this condition for that price with these accessories, but I am not going to make it easy for you.
$300 is not the "regular" price, nice tactic though.
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I was impressed with the new iPad2 - I think I need one of those this is a good deal? How much really? I mean HOW MUCH?

Indeed nice tactic.

Kent_Davis said:
I was impressed with the new iPad2 - I think I need one of those this is a good deal? How much really? I mean HOW MUCH?
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http://forum.xda-developers.com/showthread.php?t=977586

Grab still available?
Sent from my Desire HD using XDA Premium App

You do realize that $350 is how much a new one goes for. $280 for a refurbished one at Sears.

IntelLover said:
You do realize that $350 is how much a new one goes for. $280 for a refurbished one at Sears.
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Good luck finding one at Sears refurbished, Ebay going for $350+. Lots of luck with your 270 price point.

anyone selling???
if yes then please include shipping to australia.

[Q] Repair or replace?

My N5 has a cracked screen (just the outer glass -- not the screen itself) and at my age I no longer have the eyesight, dexterity, or patience to do the repair myself. So I am looking at taking it to a repair shop and expect a sizable charge to replace the screen.
So if it's going to cost close to $200 for the repair, maybe I should just order a new one. Mine is a 32Gb, but I would be just as happy with a 16Gb model for $350 (I only got the 32Gb because that was what was still in stock on release day). I could then sell my cracked N5 to someone who could do the repair on the cheap and either have themselves a very nice phone or could resell it.
What could I get for a white 32Gb N5 with cracked front glass? $100? Maybe $150?

Searching around Ebay it looks like people are getting $150-180 for the 32GB model with a cracked screen. Just the screen seems to cost $130-$150, but I would take it to the repair shop and see what they would charge before making a decision.

What country are you in? Look for an LG repair store, they will do it for around $110 if I am not mistaking.

raptir said:
Searching around Ebay it looks like people are getting $150-180 for the 32GB model with a cracked screen. Just the screen seems to cost $130-$150, but I would take it to the repair shop and see what they would charge before making a decision.
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Click to collapse
The only convenient repair shop wants $225, so I'll just go ahead and order a new one and then see what I can get for the cracked one.

Call LG I'm sure they will charge less than 200.

Supposedly lg charge 150 believe
Sent from my Nexus 5 using xda app-developers app

rochrunner said:
The only convenient repair shop wants $225, so I'll just go ahead and order a new one and then see what I can get for the cracked one.
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$225 is crazy, surely an official LG centre will charge less
Alex

rochrunner said:
The only convenient repair shop wants $225...
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Must be REALLY convenient.

With the price of the Nexus 5, I think the cost of the repair is almost pointless...
Even if you don't quite break even with selling the broken one on eBay, you'll have a brand new device with a full warranty and one that wasn't dropped, opened and reassembled. I think you've made the right choice!

surrealjam said:
With the price of the Nexus 5, I think the cost of the repair is almost pointless...
Even if you don't quite break even with selling the broken one on eBay, you'll have a brand new device with a full warranty and one that wasn't dropped, opened and reassembled. I think you've made the right choice!
Click to expand...
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Yeah, I didn't realize that having a phone with a cracked screen is actually considered "cool" in some circles, so the ones going on eBay will probably not be repaired. This will work out OK for me and I'll end up with a new phone as you said.

Repair it !!
rochrunner said:
My N5 has a cracked screen (just the outer glass -- not the screen itself) and at my age I no longer have the eyesight, dexterity, or patience to do the repair myself. So I am looking at taking it to a repair shop and expect a sizable charge to replace the screen.
So if it's going to cost close to $200 for the repair, maybe I should just order a new one. Mine is a 32Gb, but I would be just as happy with a 16Gb model for $350 (I only got the 32Gb because that was what was still in stock on release day). I could then sell my cracked N5 to someone who could do the repair on the cheap and either have themselves a very nice phone or could resell it.
What could I get for a white 32Gb N5 with cracked front glass? $100? Maybe $150?
Click to expand...
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Authorized and official Lg service center will charge you $150 or less for repairing it.Call Lg help desk once before you are making your decision.

My eBay experience (techno.trading.house)

Hi everyone,
I want to share my journey with the Z3, and the experience with buying from eBay, specifically from a seller, techno.trading.house (Steph, Ed). I bought two brand new Z3 (D6603)--a black one for myself, and a white one for my girlfriend. The order was smooth, and the phones came in pretty much brand new (open box though) with their plastic peel-screens on the glass, untouched. After using the two for a few hours, I noticed that my black one had a defective sensor (photo). The seller advertised "hassle-free" exchanges/refunds, so I reported the defect and had the black one exchanged right away.
After a week, the new one came, the same brand new (open box) condition as the previous phones. However, there was a slight manufacturing defect with the USB flap--it closes completely at a slant (photo). I spelled out the issue with the seller, and here was how it went:
SELLER: I'm sorry to hear that! We will certainly replace it for you, I believe that your phone would be damaged underwater if that or any other flap was not closed properly. (I also do strongly suggest to avoid wetting the phone just in case). Please return the phone to...
ME (after 2 days delivered to them): Hi, have you receive the package yet, and have you ship out the new phone?
SELLER: Your return has been received. If you had chosen to receive a replacement, it will be sent within 2 days. If you have opted for a refund, it will be issued within 24 hours minus applicable restocking fee.
ME: Do you have tracking info? Thanks!
SELLER: Our records indicate that we have already sent a replacement. You have reached out to us to let us know that the replacement has the same issue. In order to avoid another occurrence, we recommend that we proceed with a refund for this item. Please let us know if this is okay.
ME: Sorry, I am not sure what you are saying. Are you talking about the previous replacement or the 2nd replacement being shipped out? I am currently waiting for the 2nd replacement. You said "sure" on the second replacement last week.
SELLER: We are talking about the previous replacement. We believe since both- the original phone and the replacement phone- has had the same issue, that a refund might be best. Let us know if this is ok.
ME: That is not correct. First phone had a defective camera. Second one had a manufacturer defect on the flap. You agreed for the second exchange, so I am not sure why you are backing out now? I need the phone as I have been using an old dumb phone for work for a week already.
SELLER: I'm very sorry for the confusion. I just read back through the emails and you are indeed correct. We will have your replacement unit shipped today. Here is your tracking number. Again, I am sorry for the confusion. Have a great day!
ME: Thanks. I just hope the new one does not have any defect--I will be checking it. If it's not shipped out yet, anyway you can inspect these? Thank you.
SELLER: Hello, Not a problem.
Click to expand...
Click to collapse
So the 2nd replacement came (third phone), and the phone came in a used/open condition. There were no plastic peel-screens on either side of the glass and the USB wire was laying in there without its plastic wrappers. I knew immediately this was used, so I began close inspection of the phone. I found that the power button had a noticeable dent on one side, as if it was dropped on a table before. At this point, I don't know what to do with the phone. I have summoned the seller to see what they plan to do with this situation.
It appears that the seller recycles their returned phones and try to sell them as new, or whatever it is. I am extremely disappointed with this seller, and I want others to know so they may not fall into the same trap.
I checked the current feedback, and it appears someone had the same situation (photo). Go figure!

To me this sounds like a fair seller and a picky buyer. 832 positive reviews and 6 negative ones in a month is a ratio I would buy at if I wanted to save a hundred bucks by buying without factory warranty.

It could have been an honest mistake. I doubt he purposely gave you an opened one, just work with him to solve the problem. eBay is much harder on sellers than buyers and he would ruin his reputation if he did it on purpose. Looking at his rating I would say it was an honest mistake.
I understand if he wants to refund you, he is just trying to cut his losses. At the same time it was your misfortune to get a bad device/s. Since this phone is known for cosmetic/other issues as its in early production you are better of buying from Sony/carrier making replacement easier.

abhinav.tella said:
It could have been an honest mistake. I doubt he purposely gave you an opened one, just work with him to solve the problem. eBay is much harder on sellers than buyers and he would ruin his reputation if he did it on purpose. Looking at his rating I would say it was an honest mistake.
I understand if he wants to refund you, he is just trying to cut his losses. At the same time it was your misfortune to get a bad device/s. Since this phone is known for cosmetic/other issues as its in early production you are better of buying from Sony/carrier making replacement easier.
Click to expand...
Click to collapse
remember me?
I'm sorry to hear that. It was really a frustrating moment you went through. If I were you I would probably be really angry.
If you want, just buy it from Sony store. I got mine and it's perfect so far (except some cosmetic minor faults).

I bought two phones directly from the same seller. The price was cheaper on their own site vs eBay or Amazon. Both phones are perfect. They came in non sealed boxes. I've got no complaints.

android404 said:
To me this sounds like a fair seller and a picky buyer. 832 positive reviews and 6 negative ones in a month is a ratio I would buy at if I wanted to save a hundred bucks by buying without factory warranty.
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I may be a picky buyer, but who wouldn't be when you receive a defective product, and even worse when you get a used one on your third one. Feedbacks mean jack when you are on the short end. They are only good for initial decision about the seller, hence I trust them like you would too.
abhinav.tella said:
It could have been an honest mistake. I doubt he purposely gave you an opened one, just work with him to solve the problem. eBay is much harder on sellers than buyers and he would ruin his reputation if he did it on purpose. Looking at his rating I would say it was an honest mistake.
I understand if he wants to refund you, he is just trying to cut his losses. At the same time it was your misfortune to get a bad device/s. Since this phone is known for cosmetic/other issues as its in early production you are better of buying from Sony/carrier making replacement easier.
Click to expand...
Click to collapse
I hope you are right on the honest mistake.
bluesky2111 said:
remember me?
I'm sorry to hear that. It was really a frustrating moment you went through. If I were you I would probably be really angry.
If you want, just buy it from Sony store. I got mine and it's perfect so far (except some cosmetic minor faults).
Click to expand...
Click to collapse
Yeah, I really regret not buying from Sony store, or even T-Mobile here. At this point, I might just say screw it, keep the phone, and move on with my life. Maybe the Z4 will entice me in few months. :good:

I purchased 3 different Z3 D6603 from Techno Trading, Never-MSRP, and Sony Direct all off ebay.
Techno Trading shipping a Central America version of the D6603 (White) to me and it had no seals whatsoever on the box (US Charger). This model would not show LTE indicator until I flashed a generic TFT. Booting with Encryption shows the Pin Entry text in Spanish but quickly changes to English. Seller Feedack: Shipped very quickly but using subpar shipping materials. Shipped from Miami.
Never-MSRP shipped a Central Europe version of the D6603 (Copper) to me and it HAD seals on the box but also included a Sony Screen Protector (Non-US Charger). This model had the LTE indicator from start. Booting with Encryption shows the Pin Entry text in English. Seller Feedback: Shipped same day and was packaged very well. Unfortunately, they are located in Houston so I had to pay tax.
Sony Direct shipped a Generic North American model of the D6603 (Green) to me. This one had seals on the box but didn't include the Screen Protector. LTE shows from start and includes a US Charger. Plastic on the front and back of phone is totally different than the other two. Its hard to describe but the other phones came with a very very thin plastic protector. This model shipped with much thicker protectors on front and back (still meant to be removed because they have tabs on the side). Additionally, the other two phones were inside a cellophane bag but the this model was not in cellophane. Shipped from Sony in Romeoville IL. Shipped within two hours of purchase using FedEx for free. Unfortunately, Sony charges tax everywhere. Packaged well but not great.
My point...
Sony packages models different based on their intended destination. It might not be that you ever got "open box" devices but rather they were intended for an area which Sony (for whatever reason) chose not to use seals.

mwep said:
My point...
Sony packages models different based on their intended destination. It might not be that you ever got "open box" devices but rather they were intended for an area which Sony (for whatever reason) chose not to use seals.
Click to expand...
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That is interesting. Before buying from techno, I bought a white one from tropical_mobile (in which I sold quickly due to being D6653), who stated they were located in Tennessee, but shipped from Singapore. However, the phone was sealed with two white rounded "sealed" stickers on the box. The phone also was sealed in a clear plastic slip and had protective screens on both sides.
This whole Z3 deal has been pretty bad luck for me. Maybe it is not meant to be. But good news--the seller techno.trading.house got back to me, and is willing to refund me $20 for the dented power button, or do another replacement. I'm planning to take the refund, and live with it as I am sick of all the exchanges. Who knows, the replacement might have even weirder issues.

If you spend $500 plus on an item, you the buyer, have every right on this planet to be as picky as you like.
Nobody has to settle for anything less than perfection.
So no, you don't have to accept a defective camera, or flap or indeed a previously returned phone.
As I mentioned before but was lambasted in another thread, Sony may be using premium materials, but they are certainly not using premium construction. Not when some people have to go through six boxes in store to find a unit without light bleed and gaps.
I myself had two exchanges within the first two weeks. My first unit was simply not waterproof and had a leaky flap and my second one didn't charge on the magnetic dock and now I have light bleed but no energy to fight it anymore.
It's almost as bad as an iPhone. All my iPhone friends have had multiple exchanges... Some as many as 5 in a year.
Sent from my D6603 using XDA Free mobile app

More recent feedbacks to prove my point.

stop accepting being called a picky buyer.... ur paying top dollar for the phone, that said u should receive a product good for the purpose, if the camera doesn't work its not good
if the phone isnt water proof it isnt good
if there is a dent in the design it should state it before being bought. so it's not the buyer nor seller (purposely) its a unlucky sale.

I purchased mine at t-mobile. I paid 100% upfront despite being with t-mobile and they unlock it on the spot. When I registered with Xperia Care (sonymobiles product registration) I entered my IMEI and it has till Oct 2016 on warranty.
However on the 2nd day of owning the device The bottom speaker stopped working and was making a static noise. I went to my t-mo store I purchased it and they swapped it out. I didn't even pay a restocking fee. The manager said as long as I get the same phone and since I bought it back so promptly that he would just swap a new one. This one has been perfect since. Sometimes the convenience of having a store near by is better than having to deal with shipping my phone back and forth!
Alot of people dont want the tmobile Bloatwear but like I said, 32 GB + Local customer support outweight > No bloatwear & 16 Gig with mail in issues. (since i have no sony store near by, id still have to mail in for repairs and exchanges)

Me too, I'm glad I bought it from TMO with an EIP, exchanged mine 3 times on my 4th now, no hassles or fees.

Abandon my cracked N5?? :( help

I've had my 32 gb black n5 from the play store basically since launch and now I've finally cracked the screen badly.
I'm off contract and on att in the US, what should I do?
I've been perfectly happy with stock Marshmellow on it but now I'm trying to decide if I should fix it or get something like a Oneplus3 or S7, etc.
I'm jaded having the purity of the nexus and the ease of swapping roms at a whim and the Samsung devices turn me off in regards to that. On the flip side the S7 etc would be a monthly add on to my bill vs spending a good $400+ up front.
Third option is invest my time and maybe $50ish on swapping an lcd/digitizer/glass combo and dealing with my beat up n5 and waiting for the upcoming Nexuses.
Thoughts/opinions?
PS 2x I've tried calling Google for the 1 time replacement thing you may have heard of for N5 owners, (google it), and so far they just send me to LG for a repair quote.

Yesterday i changed my N5 screen in just under 20 minutes, it is so easy i felt i did something wrong, because it shouldn't be this easy.
this is the video i used to understand the process https://www.youtube.com/watch?v=_xL4H6_tRoQ .
please be gentle when removing things and you will have your phone back.

Thanks for the particular vid link. If I can find a decent price for parts I'll take a crack at it. I've disassembled other phones before, just not my N5.
What parts did you buy, just the glass or more?

I recommend buying the lcd, frame, and glass as a preassembled unit. I purchased screens from aliexpress for around 40 usd. These screens aren't as bright as the original but they are quite good for the money.

Sounds good, I'd rather spend $40ish to keep my N5 alive. Nothing else out right now makes me want to jump ship. I can't believe some places want to charge people like $100+ for doing it for you.
Right now I'm perfectly happy running stock marshmallow on this thing. I've had so many ROMs on this and it does everything I need. I'm not ready to let go!
Thanks for the input everyone.

I did the same. Just bought the screen and frame for 34$ on ebay and brightness is good. Screen bleed at the top is visible. But until this year's nexus device releases in using this phone.
Sent from my Nexus 5 using Tapatalk

BTW a quick heads up, if you want to get a real screen replacement/one that isn't lower quality you should really go with etrade parts and supply co. They are suppliers for official phone repair shops, and also have an online store. http://www.etradesupply.com/lg-nexu...itizer-assembly-with-front-housing-21773.html That is probably what you want and its only 47 bucks atm, but there is shipping from them (and its expensive because they are used to bulk orders...again for shops.) There are definitely other places you can get them, but that is the only 100% reputable dealer I have found in the US so far. Also you can order the lower quality screens from them too for I think 40 dollars if you check the site,