Moto G will not stay turned off - Moto G Q&A, Help & Troubleshooting

Hi guys
I have CM11 installed, the problem I have is when is power off the Moto G, it automatically restarts. I want to be able to keep it off to charge quicker.
Any ideas?

bigmaz said:
Hi guys
I have CM11 installed, the problem I have is when is power off the Moto G, it automatically restarts. I want to be able to keep it off to charge quicker.
Any ideas?
Click to expand...
Click to collapse
Which CM11 build are you using? i built one my self with latest sources and i got the same problem, it's probably due to a specific commit we've probably already identified, (i tried to fix it wit the help of Alberto97 and i failed, more or less, is that i tried to use Lollipop kernel on CM11 to avoid the screen flickering, i got a black screen instead of the automatically restart because of the updated kernel), anyway i just dropped it, the only reason i've tried to get a fully working CM11 was a bug with Motorola update 5.X (yes, stock ROM has that bug too and we get RIL binaries/libraries from it) and my provider only (H3G ITA), when making a call, it doesn't show the number that i called in the recent calls, but it shows "private number" instead.
I've recently received a good offer by a different provider, so i don't longer need to back to KitKat.

Here is the build info. Thanks

Related

[Q] Help, moto g stuck at activation.

So I recently got a boost moto g, specifically for the purpose of unlocking it and installing custom roms, First I had CM11, ran great but I needed more, then I flashed SlimKat, that was even better after I flashed pink kernel in but, I derped it some how and went back to stock 4.4.2, now when ever I flash a new ROM, it has this dumb activation that dials *22899 and then tells me "we're sorry, we could not complete your activation at this time, please try again later" then kicks me to the beginning and I all get is the option to try and activate again, it even does it on CM11 now. what did do? I followed all instructions to the tee on the rom websites. I just downgraded to stock 4.3, then manually updated to 4.4.2 and now its giving me a "cellular activation bug" update, hopefully this fixes my problem. I'll post again if it does not, Thanks for any insight.
-Naylo
EDIT: The "Cellular activation bug fix" you can receive via manual updates on the stock 4.4.2 rom fixed my issue, If you find your self with this issue, fear not! just flash lowest stock android for you phone and let it update by checking for them via the system update in the system settings. ^.^ (i feel this will be useful to anyone who instantly unlocks the BL and flashes a custom rom before even starting stock like I did)
edit edit: I only worked for one installation, when I tried switching again, it broke it again and got caught in activation again.

[Q&A] [ROM] Official Cyanogenmod 11 4.4.4 for the Moto G 4G (Peregrine)

Q&A for [ROM] Official Cyanogenmod 11 4.4.4 for the Moto G 4G (Peregrine)
Some developers prefer that questions remain separate from their main development thread to help keep things organized. Placing your question within this thread will increase its chances of being answered by a member of the community or by the developer. Thanks for understanding and for helping to keep XDA neat and tidy! :smile:
Notification light not working with cyanogenmod
Hi,
I'm using cyanogenmod (m6 and afterwards the current daily builds) on my moto g and for quite some time I have the problem that my notification light is not working. I tried out installing the motorola led activator widget, but this doesn't help. Even when trying out an LED tester app nothing happens. The LED is not broken though as it lights up when trying to boot my moto g on low battery. Do you have any ideas how to solve this?
Thank you in advance!
Link down
Seems the latest build link is down
not I download the latest build. fallen servers
Does the ROM still have the low ram bug ?
Problem audio speakers CM11 / Stock ROM
How about, first of all, I'm new here and do not speak English, so I excuse my writing.
I have a problem with my Moto G LTE (XT1040) with Stock ROM 4.4.4 KK Brazil, although I am from LatinAmerica.
Well, I have not much to this terminal, but a few days ago I had some problems with the rom Stock, restarting not it caught more, so I decided to flash the latest rom Cyanogenmod (specifically 20,141,012) due to some stability issues decided you go back to the Stock, having the same error when freezing some applications Motorola as usual to, so back to CM and switch to the "20141016" to the few hours I started to fail the camera, remained frozen when taking a photo . After that, it went back to flashing CM rom and had the same errors, updating the "20141018" was the same, but a new bug, and could not hear the music or videos without headphones was added, calls were heard if it was not for speaker, so I decided to go back to the Stock, but apparently the problem was continuing, feel that the speakers are damaged, but the alarms or notification sounds if they worked properly. Now try wipes Cache / Dalvik from CWM but only achieved a temporary solution, put a good song and all, but to change it or put it back the audio is going.
Help me, do not know what else to do, I guess that having unlocked the bootloader and lost my warranty
Thanks in advance if this post is incorrect or I violate any rule, excuse me, I'll delete.
I'm also trying to get GPS to work on my Moto G LTE in cm11:
Based on what I read here, I reflashed stock, and tried it out, had no problems at all. Then restored the cm11 nandroid I had made, and it couldn't see any satellites still. Will restoring the nandroid backup also restore the not-working-gps then? What is being saved by unlocking the gps? Will I have different results from backing up everything with titanium backup, then going back to stock, using gps, reinstalling cm, and restoring the backed up apps? It's much more of a pain to do it that way, but if it works, I'll find the time...
This is a canadian xt1040, btw, in case it makes a difference.
UPDATE: I went ahead and reinstalled stock, played with gps for a while, and it worked without any trouble, then reinstalled CM11 (oct 21 nightly this time) restored my backed up apps with titanium backup (not any system apps). Unfortunately, still no gps at all. It never sees a single satellite. Is there anything else to try?
Hello,
First of all, thank you and all people to contributing and helping developing CM for this device!
I only have one question about GPS bug :
You indicate that it's necessary to have a GPS lock in the stock ROM first to enable GPS in CM.
Does a fix for this bug is intended/possible or the only one solution is to reinstall the stock rom, enable GPS and install CM?
Thanks in advance.
Audio solved
It updated my previous query, I could solve the problem of audio speaker, I began to disassemble the phone and as imagined, I found steel wool at the entrance and were making contact, so the cell believed to have headphones all the time .
Enable GPS in Moto G Nightly
This is in response to jac0708 in the thread this thread who asked:
Mind expanding on these two? What is the low ram bug? And how do you get a lock from stock for the gps fix?
Sorry for noobishness
Click to expand...
Click to collapse
The answer I found for the GPS not working was that when I installed CM11 within hours after taking delivery of my Moto G, the GPS would not get a fix. The solution is explained here by colinw:
Posted 11 October 2014 - 10:42 PM
Okay I just fixed my problem following some other post for a Moto phone.
1) Made a (nandroid) backup using clockwordmod of my current setup (cyanogen 11)
2) Restored old backup of a stock rom (I restored back to the one that came with my phone)
3) Then I had to USE the GPS - hadn't done that yet. Also made sure it was set to Device Only mode in settings->location because someone somewhere suggested it.
4) Restored to cyanogen rom.
5) Working!!
Click to expand...
Click to collapse
Just wanted to add that it doesn't always work. I tried at least three times, restoring stock, using gps, and then restoring my backup before I had gps working in CM. But it does work now! Be patient, and maybe just leave the phone with the stock, sitting on maps for a while. Perhaps I rushed it before?

problem with audio moto g.

Hey all!
I have moto g xt1032, i update the software to 5.0.1 through ota 2 weeks ago, in the last 3 days i am having a problem with many aspect of audio in the device.
I have problem with audio during phone calls not me nor the reciver could hear any thing.
I can only able to do it through speaker, more over i cant listen to music without headphoens.
Audio in youtube videos not works, or any other source of audio.
Ringtones work for 2-3 sec and then stops, the notifications sound work only sometimes.
I had the same problem before with erlier software i think kitkat.
I rid of the problem by doing silnce and then full tune, follow reboot, then the problem fixed.
This time i have try to do so but i cant get rid of thr problem, ihave try also get in to safemod but didnt find how, in addition i have try to clear cach partition, but when i enterd to recovery it had a post of "no command.
Could any-one help me what to do? , how to fix the broblem
Thanks in advance .
My suggestion is to flash the stock 4.4.4 GPe firmware and reinstall Lollipop 5.0.1.
To reboot to safe mode press and hold Power Off and select OK, although I doubt that it will fix anything.
Also, are you rooted or have you converted to GPe?
P.S. I'm assuming that you are on GPe and not Brazilian?
VitaTaf said:
My suggestion is to flash the stock 4.4.4 GPe firmware and reinstall Lollipop 5.0.1.
To reboot to safe mode press and hold Power Off and select OK, although I doubt that it will fix anything.
Also, are you rooted or have you converted to GPe?
P.S. I'm assuming that you are on GPe and not Brazilian?
Click to expand...
Click to collapse
Thanks for response, my device is not rooted.
I think its the gpe, if i will root the phone, google continu to send me ota updates?
Could someone please tell me what to do.
It's better that you have not root your phone, since you would have to unroot to update via OTA. Try Googling around to find out how to restore stock GPe firmware (it doesn't require root). I am out of town now so I cannot help you for a few days.
Glitches with the Moto G
moni9 said:
Hey all!
I have moto g xt1032, i update the software to 5.0.1 through ota 2 weeks ago, in the last 3 days i am having a problem with many aspect of audio in the device.
I have problem with audio during phone calls not me nor the reciver could hear any thing.
I can only able to do it through speaker, more over i cant listen to music without headphoens.
Audio in youtube videos not works, or any other source of audio.
Ringtones work for 2-3 sec and then stops, the notifications sound work only sometimes.
I had the same problem before with erlier software i think kitkat.
I rid of the problem by doing silnce and then full tune, follow reboot, then the problem fixed.
This time i have try to do so but i cant get rid of thr problem, ihave try also get in to safemod but didnt find how, in addition i have try to clear cach partition, but when i enterd to recovery it had a post of "no command.
Could any-one help me what to do? , how to fix the broblem
Thanks in advance .
Click to expand...
Click to collapse
Motorola had a clear vision even before it released some of it's devices - to provide updates faster compared to competitors. Users have complained about problems with the Moto G following upgrade to new android version.
I found this article for potential solutions for a few common problems and issues faced by Moto G owners. theseblogs.com/A9Zw9 :fingers-crossed:

[Android 5.1] Random reboots.

Good afternoon gents!
This is the first time I post on this forum so I apologize in advance if I am not going to provide all the details regarding my problem. I'll try to be as explicit I can with my issue.
A couple of weeks ago I bought a LG Nexus 5, second hand. After one day of use the device started to randomly reboot. The odd thing is that the reboots seem to be "soft". After the device restarts there is no data loss, even the recent apps are still there. The reboots are as random as I can get, when browsing with Chrome, checking emails, or playing a game.
I tried several fixes, including costum kernels, costum ROMs and so. The problem persisted with the official KitKat 4.4.4 and Lollipop 5.0, 5.0.1 and 5.1.
Currently I am running stock Lollipop 5.1 with stock kernel and TWRP 2.8.5.2 recovery and the device is rooted.
Below I attached a screenshot with the device's current configuration and a text file with the kmsg log from the last reboot.
Faulty power button.
Reboot phone into bootloader/fastboot.
If it random reboots in the bootloader too, it's likely the power button.
Nope, I already tested this. The device reboots during use, either heavy or simply browsing the menu.
Sent from my Nexus 5 using XDA Free mobile app
I noticed this in your Log
"<6>[ 0.514020] [email protected]: Power-off reason: Triggered from UVLO (Under Voltage Lock Out)"
Just curious, Are you undervolting?
I don't know exactly what undevolting implies. Could you give me more details please?
vektor1993 said:
I don't know exactly what undevolting implies. Could you give me more details please?
Click to expand...
Click to collapse
Lowering the voltage the CPU runs at, at certain frequencies.
I understand. No, I did no change any of the voltages. In that log that I posted up there the device is rooted and has TWRP 2.8.5.2 with stock lollipop 5.1 and stock kernel. Later yesterday evening i installed xtrasmooth rom with franco kernel and the phone only restarted in Here Maps from Nokia. I'll run more tests, but from this I draw the conclusion that it is a software problem, not a hardware one. Unfortunately I can't RMA the phone. Do you lads have any other opinions?
vektor1993 said:
I understand. No, I did no change any of the voltages. In that log that I posted up there the device is rooted and has TWRP 2.8.5.2 with stock lollipop 5.1 and stock kernel. Later yesterday evening i installed xtrasmooth rom with franco kernel and the phone only restarted in Here Maps from Nokia. I'll run more tests, but from this I draw the conclusion that it is a software problem, not a hardware one. Unfortunately I can't RMA the phone. Do you lads have any other opinions?
Click to expand...
Click to collapse
Try posting another log if it happens again.
I'm back with the latest ksmg log here. I searched for fixes all over the internet and nothing seemed to fix the problem. Restarts also occur in safe mode. Below is the latest last_kmsg.
vektor1993 said:
I'm back with the latest ksmg log here. I searched for fixes all over the internet and nothing seemed to fix the problem. Restarts also occur in safe mode. Below is the latest last_kmsg.
Click to expand...
Click to collapse
This log shows a kernel panic.
My n5 reboot today without any reason
That was the only thing I understood from the log too. Do you have any idea what's the reason for these kernel panics and a possible way to fix them?
I experienced today three more random reboots. I attached down the logs. As an unexperienced users point of view all of them are produced by a "Unable to handle kernel paging request at virtual address" . Could anyone throw a look on them and give me a possible reason for these reboots and a possible fix? Thank you in advance
vektor1993 said:
I experienced today three more random reboots. I attached down the logs. As an unexperienced users point of view all of them are produced by a "Unable to handle kernel paging request at virtual address" . Could anyone throw a look on them and give me a possible reason for these reboots and a possible fix? Thank you in advance
Click to expand...
Click to collapse
Same problem as this guy
http://forum.xda-developers.com/showpost.php?p=59551481&postcount=8615
having the same problem. i'm running 5.1, but dont know if it's caused by that, cause i just got this phone as a refurbished one from google.
Good day lads!
I tried since the last post more possible fixes, and the only thing that showed some resuslt was downgrading to 4.4 bu the device still resarts exactly once a day. I am going to switch to another phone.
having the same problem. i'm running 5.1, but dont know if it's caused by that, cause i just got this phone as a refurbished one from google.
Click to expand...
Click to collapse
If you just recieved a new device and you have the possibility to RMA it, I suggest doing it. I went as far as page 30 on google searching possbile fixes and came up with no valid result.

XT1032 running nightly CM 12.1 freezes during phone calls

Hello guys!
For a long time I've been a happy owner of Moto G 2014(xt1032).
Oh how happy I was when it got Lollipop! Soon flashed it with cyanogenmod, my favourite ROM, and since then running on nightly, upgrading every week or so.
Unfortunately, lately an issue started to occur. During phone calls (and phone calls only) moto g freezes and soft-reboots, that is it does not go through a full reboot process, but just the final part(the one with cyan smile). It does not take long, ~20-30 seconds, however the call is disturbed, which is really annoying not only for me but also for the person I was talking with. After getting back to the usable state, a bug-reporting notification appears. I've tried reporting this for a long time now, but without any luck.
What I've done to try fix the issue is:
- rebooting the phone
- complete wipe
- reflashing all firmware possible
Some info about the phone:
model: xt1032
radio: MSM8626BP_1032.390.81.01P
kernel: stock from cyanogenmod 12.1 nightly
bootloader: 41.18
recovery: TWRP
I'm feeling helpless here, this is really driving me crazy! Is there anything I can do to fix it?
Oh, forgot to mention - I live in EU

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