This morning my device was asking if it could do a firmware (?) update. I confirmed and of that moment it keeps on rebooting and trying to install an update. Whatever I try I can't get through the loop of updating/rebooting. I thought that maybe via the bootloader (which is working) I can install a new ROM or restore the stock firmware, but nothing is helping. When in the bootloader, the PC can find the device although it is connected (USB connected)
What I see when it's rebooting:
Install untrusted package?
this can not be undone
- no
- yes
- go back
CWM based recovery v6.0.4.5
E: invalid command argument
finding update package
opening update package
verifying update package
e: failed to verify whole-file signature
e:signature verification failed
what ever I choose it goes to the next screen:
root access possibly lost. Fix?
this can not be undone
CWM based recovery v6.0.4.5
E: invalid command argument
finding update package
opening update package
verifying update package
e: failed to verify whole-file signature
e:signature verification failed
Installation aborted
rebooting...
...and it starts all over again...it boots normally but after 10 sec it reboots again...
Has somebody any idea what the problem is and how it can be solved. As it is, I can't do anything with this mobile.
Thanks for your help!
Your post says 'PC can find the device' but I assume you mean 'PC cant find the device'.
So you have a custom recovery, are you also rooted? A custom recovery means an OTA update wont work. You need the stock recovery. I assume the custom recovery has caused the update to fail in such a way that it just keeps rebooting.
Can you manage to get into CWM via the bootloader (ie choose recovery from bootloader options using volume buttons), if so then wipe cache as this will remove the update file and you should be OK then.
If not then I think you need to get the phone seen by the PC when in the bootloader as otherwise you are stuck. I assume at some point it was seen by the PC for you to install CWM?
If running Windows do you still have the drivers installed (I run linux so Im unsure what you would need). I assume a 'fastboot devices' shows no device at all from what you say?
If you can get fastboot working you can then flash back the stock recovery and this may then allow the update to get past the point its failing at, it may still fail but then you can take it from there.
But first try getting to CWM via bootloader and wiping cache and then reboot.
scott_doyland said:
Your post says 'PC can find the device' but I assume you mean 'PC cant find the device'.
So you have a custom recovery, are you also rooted? A custom recovery means an OTA update wont work. You need the stock recovery. I assume the custom recovery has caused the update to fail in such a way that it just keeps rebooting.
Can you manage to get into CWM via the bootloader (ie choose recovery from bootloader options using volume buttons), if so then wipe cache as this will remove the update file and you should be OK then.
If not then I think you need to get the phone seen by the PC when in the bootloader as otherwise you are stuck. I assume at some point it was seen by the PC for you to install CWM?
If running Windows do you still have the drivers installed (I run linux so Im unsure what you would need). I assume a 'fastboot devices' shows no device at all from what you say?
If you can get fastboot working you can then flash back the stock recovery and this may then allow the update to get past the point its failing at, it may still fail but then you can take it from there.
But first try getting to CWM via bootloader and wiping cache and then reboot.
Click to expand...
Click to collapse
Thank you for your quick reply.
Correct. I mean the PC can't find the device. However via Motorola Device Manager it can.
Yes the phone is rooted
I can't get into the CWM. If I choose recovery from the bootloader, it reboots normally...and the loop starts again...
will try the fastboot.
How are you trying to choose the recovery option from the bootloader?
You MUST select recovery option using the VOLUME UP button (volume down to move between options and volume UP to pick an option).
Do NOT use the power button.
scott_doyland said:
How are you trying to choose the recovery option from the bootloader?
You MUST select recovery option using the VOLUME UP button (volume down to move between options and volume UP to pick an option).
Do NOT use the power button.
Click to expand...
Click to collapse
This is very good advice, regarding selecting recovery from Bootloader....
it happened to me, for days I was puzzled, even after flashing stock recovery, 4.3 Recovery, I could not enter Recovery, until I actually read what was written in the BL screen.
Use Vol down to scroll to option, then use Vol up to select that option......(Recovery)
As you say, important not to use power button.....as would come naturally, and its what we use in Recovery......
but not in Bootloader!!!!!!
I panicked so much, but just be calm!!!
Sent from my Moto G using Tapatalk
---------- Post added at 12:33 PM ---------- Previous post was at 12:30 PM ----------
irishpancake said:
This is very good advice, regarding selecting recovery from Bootloader....
it happened to me, for days I was puzzled, even after flashing stock recovery, 4.3 Recovery, I could not enter Recovery, until I actually read what was written in the BL screen.
Use Vol down to scroll to option, then use Vol up to select that option......(Recovery)
As you say, important not to use power button.....as would come naturally, and its what we use in Recovery......
but not in Bootloader!!!!!!
I panicked so much, but just be calm!!!
I think its also important in Windows, to use the Moto fastboot.....when flashing recovery from BL!!!
(search forum for mfastboot.....)
Sent from my Moto G using Tapatalk
Click to expand...
Click to collapse
Sent from my Moto G using Tapatalk
...I think I found the problem or better the solution...
As soon as I added AdbWinUsbApi.dll my PC could find the device...at the moment I'm flashing stock recovery. Hopefully this will help. Keep you posted guys! :good:
dutchxl said:
...I think I found the problem or better the solution...
As soon as I added AdbWinUsbApi.dll my PC could find the device...at the moment I'm flashing stock recovery. Hopefully this will help. Keep you posted guys! :good:
Click to expand...
Click to collapse
If you are rooted it will still fail to update. You are best off just clearing cache via recovery. Or delete zip file (if you get booted up) from /cache using a root file explorer.
---------- Post added at 12:53 PM ---------- Previous post was at 12:51 PM ----------
irishpancake said:
This is very good advice, regarding selecting recovery from Bootloader....
it happened to me, for days I was puzzled, even after flashing stock recovery, 4.3 Recovery, I could not enter Recovery, until I actually read what was written in the BL screen.
Use Vol down to scroll to option, then use Vol up to select that option......(Recovery)
As you say, important not to use power button.....as would come naturally, and its what we use in Recovery......
but not in Bootloader!!!!!!
I panicked so much, but just be calm!!!
Sent from my Moto G using Tapatalk
---------- Post added at 12:33 PM ---------- Previous post was at 12:30 PM ----------
Sent from my Moto G using Tapatalk
Click to expand...
Click to collapse
motofastboot is a modified fastboot that allows larger images to be flashed. Normal fastboot will work fine for recovery AFAIK.
scott_doyland said:
If you are rooted it will still fail to update. You are best off just clearing cache via recovery. Or delete zip file (if you get booted up) from /cache using a root file explorer.
---------- Post added at 12:53 PM ---------- Previous post was at 12:51 PM ----------
motofastboot is a modified fastboot that allows larger images to be flashed. Normal fastboot will work fine for recovery AFAIK.
Click to expand...
Click to collapse
It's just that mfastboot is recommended by most devs, including Paul O'Brien and flibblesan, on Modaco, and loads of ppl here on XDA, for flashing FW to Motorola devices from BL, so I'd go with it, as it is widely available on either Modaco or XDA.
I don't think an OTA will fail due to root, just if you have modified or removed any system files, or are using a custom recovery.
I think you have to re-root after OTA is applied.
Rooting at 4.4 is easy with Chainfire's SuperSU CWM flasable zip, as explained by flibblesan here:
http://www.modaco.com/topic/368168-how-do-i-root-android-44-kitkat/#entry2188450
flibblesan, on 11 Jan 2014 - 5:05 PM, said:
Easiest way to root would be to boot a custom recovery and flash Superuser through that.
A new build of CWM recovery compatible with 4.4 bootloaders can be found here http://forum.xda-developers.com/showpost.php?p=49333040&postcount=123
Download superuser from http://download.chainfire.eu/376/SuperSU/UPDATE-SuperSU-v1.89.zip
flash recovery with the special motorola fastboot like
Code:
mfastboot flash recovery recovery.img
Click to expand...
Click to collapse
irishpancake said:
It's just that mfastboot is recommended by most devs, including Paul O'Brien and flibblesan, on Modaco, and loads of ppl here on XDA, for flashing FW to Motorola devices from BL, so I'd go with it, as it is widely available on either Modaco or XDA.
I don't think an OTA will fail due to root, just if you have modified or removed any system files, or are using a custom recovery.
I think you have to re-root after OTA is applied.
Rooting at 4.4 is easy with Chainfire's SuperSU CWM flasable zip, as explained by flibblesan here:
http://www.modaco.com/topic/368168-how-do-i-root-android-44-kitkat/#entry2188450
Click to expand...
Click to collapse
superSU updates /system/etc/install-recovery.sh
This file is checked for a hash by the script (updater-script) that installs the update. As the file is different then the script bombs out with an error.
I know this because I am rooted and I by mistake attempted to install the OTA when I got the OTA notification. It failed.
There is a line in the updater-script like this:
apply_patch_check("/system/etc/install-recovery.sh", "b54528cf9ebba39534b768ad9108a4732e1eff4a", "99ffe4a3d0e6612e87cd3f6a62dad642094f0169") || abort("\"/system/etc/install-recovery.sh\" has unexpected contents.");
This is basically checking that file and seeing if it has the expected hash (one/both of those long numbers are the hash).
Interestingly the ORIGINAL install-recovery.sh file has these comments at the start of the file:
# File Name: install-recovery.sh
#
# General Description: This script is used to install software update for
# recovery mode after OTA update. This is modified
# from original Google code to split the code into
# a fixed program while putting the dynamic data
# into a config file.
After superSU is flashed it says stuff about superSU in it and the file is completely different hence why if you are rooted (at least if using superSU) then the update fails. Whether there are also other /system files also updated by rooting I dont know.
I dont know why superSU modifies the file, the file once modified kicks off a daemon called daemonsu. Why it has to be this file to start that deamon I dont know - but obviously there must be some reason its rooted in this way.
scott_doyland said:
superSU updates /system/etc/install-recovery.sh
This file is checked for a hash by the script (updater-script) that installs the update. As the file is different then the script bombs out with an error.
I know this because I am rooted and I by mistake attempted to install the OTA when I got the OTA notification. It failed.
There is a line in the updater-script like this:
apply_patch_check("/system/etc/install-recovery.sh", "b54528cf9ebba39534b768ad9108a4732e1eff4a", "99ffe4a3d0e6612e87cd3f6a62dad642094f0169") || abort("\"/system/etc/install-recovery.sh\" has unexpected contents.");
This is basically checking that file and seeing if it has the expected hash (one/both of those long numbers are the hash).
Interestingly the ORIGINAL install-recovery.sh file has these comments at the start of the file:
# File Name: install-recovery.sh
#
# General Description: This script is used to install software update for
# recovery mode after OTA update. This is modified
# from original Google code to split the code into
# a fixed program while putting the dynamic data
# into a config file.
After superSU is flashed it says stuff about superSU in it and the file is completely different hence why if you are rooted (at least if using superSU) then the update fails. Whether there are also other /system files also updated by rooting I dont know.
I dont know why superSU modifies the file, the file once modified kicks off a daemon called daemonsu. Why it has to be this file to start that deamon I dont know - but obviously there must be some reason its rooted in this way.
Click to expand...
Click to collapse
Thanks for that info......a bit complicated, but I get the gist of why OTA will fail, if rooted using the SuperSU Recovery zip.
I suppose, as you will be un-rooted in any case, unrooting prior to OTA is advisable, I can see that....
when I rooted originally, I used Superboot, as per Paul's Option 1
However, as per the OP, and my attempted OTA, with CWM Recovery intact, and the bootloop problem, etc, etc...and my panic, and not reading what is written in BL....
I never got to flash the OTA, and I just went ahead and learned how to use fastboot, and downloaded the American ROM, flashed it, and CWM Recovery, which works with 4.4 now, and flashed the root zip, as above, and some other zip to give back the H+ for HSPA+ logo, and now I'm happy.....
I'll never have another OTA to deal with now......
When stuff goes wrong we all learn a lot more than if it always went to plan, so its good we have learnt some new things today.
When 4.4.3 is out it'll all be easy now
Everything is working again! With AdbWinUsbApi.dll I could find my device and flash it. And with the help of this topic http://forum.xda-developers.com/showthread.php?t=2542219 I was able to restore the firmware as it was...nearly...I had a Dutch (EU) version, now it's US...no big deal.
dutchxl said:
Everything is working again! With AdbWinUsbApi.dll I could find my device and flash it. And with the help of this topic http://forum.xda-developers.com/showthread.php?t=2542219 I was able to restore the firmware as it was...nearly...I had a Dutch (EU) version, now it's US...no big deal.
Click to expand...
Click to collapse
Man....you did what I did, and ended up with US 4.4.....
I had UK Tesco 4.3, with an OTA sitting in \cache, but tried to flash with CWM Recovery, messed up, panicked, but things are good now, latest CWM, rooted with SuperSU.
There is also a CWM zip to restore your H indicator for HSPA mobile speed, as US ROM only has 3G for this, and it also modifies the cell signal bars back to normal Android width.....
SystemUI_AOSP_Statusbar-signed.zip
Thanks to tilaz and flibbelsan on Modaco
Good luck from here on,
dutchxl said:
This morning my device was asking if it could do a firmware (?) update. I confirmed and of that moment it keeps on rebooting and trying to install an update. Whatever I try I can't get through the loop of updating/rebooting. I thought that maybe via the bootloader (which is working) I can install a new ROM or restore the stock firmware, but nothing is helping. When in the bootloader, the PC can find the device although it is connected (USB connected)
What I see when it's rebooting:
Install untrusted package?
this can not be undone
- no
- yes
- go back
CWM based recovery v6.0.4.5
E: invalid command argument
finding update package
opening update package
verifying update package
e: failed to verify whole-file signature
e:signature verification failed
what ever I choose it goes to the next screen:
root access possibly lost. Fix?
this can not be undone
CWM based recovery v6.0.4.5
E: invalid command argument
finding update package
opening update package
verifying update package
e: failed to verify whole-file signature
e:signature verification failed
Installation aborted
rebooting...
...and it starts all over again...it boots normally but after 10 sec it reboots again...
Has somebody any idea what the problem is and how it can be solved. As it is, I can't do anything with this mobile.
Thanks for your help!
Click to expand...
Click to collapse
I had the same situation just now. Accidentally confirmed the OTA update prompt, then the phone goes bootloop. After fiddling here and there, turns out the solution was simple. Reboot to bootloader, connect usb to PC, then wipe the cache using fastboot (fastboot erase cache). It will remove the OTA update zip file and stops the bootloop. Now I need to disable OTA update prompt.
just got the same problem!
solution that worked with me: booted in recovery, connected to pc, [left shift]+[right klick] on folder that contains mfastboot.exe, open prompt, type "mfastboot erase cache". done!
system update is now stopped
dutchxl said:
This morning my device was asking if it could do a firmware (?) update. I confirmed and of that moment it keeps on rebooting and trying to install an update. Whatever I try I can't get through the loop of updating/rebooting. I thought that maybe via the bootloader (which is working) I can install a new ROM or restore the stock firmware, but nothing is helping. When in the bootloader, the PC can find the device although it is connected (USB connected)
What I see when it's rebooting:
Install untrusted package?
this can not be undone
- no
- yes
- go back
CWM based recovery v6.0.4.5
E: invalid command argument
finding update package
opening update package
verifying update package
e: failed to verify whole-file signature
e:signature verification failed
what ever I choose it goes to the next screen:
root access possibly lost. Fix?
this can not be undone
CWM based recovery v6.0.4.5
E: invalid command argument
finding update package
opening update package
verifying update package
e: failed to verify whole-file signature
e:signature verification failed
Installation aborted
rebooting...
...and it starts all over again...it boots normally but after 10 sec it reboots again...
Has somebody any idea what the problem is and how it can be solved. As it is, I can't do anything with this mobile.
Thanks for your help!
Click to expand...
Click to collapse
dutchxl said:
This morning my device was asking if it could do a firmware (?) update. I confirmed and of that moment it keeps on rebooting and trying to install an update. Whatever I try I can't get through the loop of updating/rebooting. I thought that maybe via the bootloader (which is working) I can install a new ROM or restore the stock firmware, but nothing is helping. When in the bootloader, the PC can find the device although it is connected (USB connected)
What I see when it's rebooting:
Install untrusted package?
this can not be undone
- no
- yes
- go back
CWM based recovery v6.0.4.5
E: invalid command argument
finding update package
opening update package
verifying update package
e: failed to verify whole-file signature
e:signature verification failed
what ever I choose it goes to the next screen:
root access possibly lost. Fix?
this can not be undone
CWM based recovery v6.0.4.5
E: invalid command argument
finding update package
opening update package
verifying update package
e: failed to verify whole-file signature
e:signature verification failed
Installation aborted
rebooting...
...and it starts all over again...it boots normally but after 10 sec it reboots again...
Has somebody any idea what the problem is and how it can be solved. As it is, I can't do anything with this mobile.
Thanks for your help!
Click to expand...
Click to collapse
i repost a solution i have found to install OTA without wiping data, loosing root or flashing stock rom
http://forum.xda-developers.com/showpost.php?p=50513733&postcount=9
black screen after motorola logo
irishpancake said:
This is very good advice, regarding selecting recovery from Bootloader....
it happened to me, for days I was puzzled, even after flashing stock recovery, 4.3 Recovery, I could not enter Recovery, until I actually read what was written in the BL screen.
Use Vol down to scroll to option, then use Vol up to select that option......(Recovery)
As you say, important not to use power button.....as would come naturally, and its what we use in Recovery......
but not in Bootloader!!!!!!
I panicked so much, but just be calm!!!
Sent from my Moto G using Tapatalk
---------- Post added at 12:33 PM ---------- Previous post was at 12:30 PM ----------
Sent from my Moto G using Tapatalk
Click to expand...
Click to collapse
i am having black screen issue on my MOTO G means i have installed some wrong package.... and it does not start only black screen...after a motorola starting logo so what should i do and my phone is not unlocked bootloader....please i need some serious help im getting error while installing new package via ADB is like " /system/lib/rfsa/adsp/libadsp_denoise_skel.so" has unexpected contents. and then installation aborted"" please help me!!! my phone is on XT1033 dual sim and is on 4.4.4 version when i done all this madness... for unlock bootloader.of this device please help!!! thank you!!!
same problem
bro same problem with me . what should i do now?
I had the exact same problem. Luckily I had the backup and entered the recovery mode of philz touch 6 clockworkmod v6.0.4.7 and recovered.
But I want to know, how to update the unlocked bootloader & rooted moto g xt1033 ? I'm using custom rom, its just unlocked.
Hi,
I have a Huawei phone, Model number U8860, Android Version 4.0.3, Baseband 404029, Build U8860IV100R001C17B923SP03 which I bought from Amazon.co.uk and came from China.
The phone is Rooted.
When I hold the Vol + and Power buttons it boots to:
Android System recovery <3e>
Android system recovery utility
I select:
apply update from sdcard
I then select:
gapps-ics-20120429-signed.zip
I'm then told that:
E:failed to verify whole-file signature
E:signature verification failed
Installation aborted
I have installed ClockWorkMod and TWRP but both tell me that my phone is unsupported.
Can somebody help please? I have read many posts on this forum over the last week but cannot install gapps.
Many thanks
signature verification error
xsilvergs2 said:
Hi,
I have a Huawei phone, Model number U8860, Android Version 4.0.3, Baseband 404029, Build U8860IV100R001C17B923SP03 which I bought from Amazon.co.uk and came from China.
The phone is Rooted.
When I hold the Vol + and Power buttons it boots to:
Android System recovery <3e>
Android system recovery utility
I select:
apply update from sdcard
I then select:
gapps-ics-20120429-signed.zip
I'm then told that:
E:failed to verify whole-file signature
E:signature verification failed
Installation aborted
I have installed ClockWorkMod and TWRP but both tell me that my phone is unsupported.
Can somebody help please? I have read many posts on this forum over the last week but cannot install gapps.
Many thanks
Click to expand...
Click to collapse
disable signature verification from cwm recovery settings before flashing
xsilvergs2 said:
Hi,
I have a Huawei phone, Model number U8860, Android Version 4.0.3, Baseband 404029, Build U8860IV100R001C17B923SP03 which I bought from Amazon.co.uk and came from China.
The phone is Rooted.
When I hold the Vol + and Power buttons it boots to:
Android System recovery <3e>
Android system recovery utility
I select:
apply update from sdcard
I then select:
gapps-ics-20120429-signed.zip
I'm then told that:
E:failed to verify whole-file signature
E:signature verification failed
Installation aborted
I have installed ClockWorkMod and TWRP but both tell me that my phone is unsupported.
Can somebody help please? I have read many posts on this forum over the last week but cannot install gapps.
Many thanks
Click to expand...
Click to collapse
You NEED a custom recovery. Stock Recovery will not work.
TWRP 2.4.4.0 --> DOWNLOAD
CWM Touch 6.0.1.0 --> DOWNLOAD
LS.xD
I realise I may be being very thick here but please be patient
I downloaded the TWRP 2.4.4.0 as suggested and have placed the .zip on my sdcard. From "TWRP Manager (Root)" I have tried to install it. There are two options in the menu "Install" and "Install TWRP". I select "Install" and it goes to the same:
Android System recovery <3e>
Android system recovery utility
When I select the TWRP recovery zip I still get:
E:failed to verify whole-file signature
E:signature verification failed
What am I missing?
The team win page says:
View All Supported Devices
Find TWRP for your device
Type the name of the device, or the board if you know it!
No results found for u8860.
Can anybody help please? I now get "Image signature verify fail" and it won't boot.
It says I need to update the image.
How do I get back to the original recovery image or get this custom recovery working?
Thanks
OK, this is really easy.
Just go to the Huawei web site httpcollonbackslashbackslash consumer.huawei.com/en/support/downloads/detail/index.htm?id=13691 and download "HUAWEI Honor firmware(U8860,Android 4.0,V100R001C00B925,Norway General Version)". Drill down a couple of levels and put the "dload" folder which contains one file on an sdcard and boot the phone with the volume + and - key depressed.
My phone eventually booted with a lovely version of ICS with all the Google stuff in English.
Best of luck.
I was with my xoom with stock rom 4.0.4 ( MZ605 / Brazil ) , with the unlocked bootloader and root , so I installed TWRP Recovery 2.7.1.0 touch , already had it installed , but installed this by up to update I gave the right wipes and tried to install 4.4.4 TeamEOS - The Revival || Nightlies ( full_everest_ta-eng-zach.zip ), but the following error appears
skipping MD5 check: no MD5 file found
symlink: some symlinks failed
E: error executing updater binary in zip '/emmc/full_everest-ota-eng.zach.zip'
Error flashing zip '/emmc'/full_everest-ota-eng.zach.zip'
failed
I tried to mount the internal USB to try to install another rom , but the TWRP is not riding the xoom on my notebook , and all xoom drivers are installed , I tried installing the original room for fastboot , but it does not recognize and can not that you start the process
Please somebody help me , my xoom is unusable and I'm desperate about it
I put another rom on my sd card, I gave the wipes and tried to install, but now it appears
Device is NOT bigpart partitioned...
I think I lost my device even
kingdomjunior said:
I put another rom on my sd card, I gave the wipes and tried to install, but now it appears
Device is NOT bigpart partitioned...
I think I lost my device even
Click to expand...
Click to collapse
Maybe you need to follow this :
http://forum.xda-developers.com/showthread.php?t=2506997
in order to make your device run bigparted Rom.