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Unable to get 3G on my Touch Cruise

I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.

Most probably is ur phone broken. U will have to send it to the service. Maaaaany users had/have/will have problems with calls, connections, signal strenght,bluetooth, camera, broken wheel etc. I had... Touch cruise is crapy.

If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens

benjimen said:
If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens
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Actually, I did this today. Same thing happen. I would get a 3G signal but when I tried to make a call, I get no signal. But when I disable the 3G, edge works fine with voice and data.

Hi, I sufered the same problem until yesterday. I had the same problems. Yesterday I switched off the HSDPA switch in the software, after a soft reset the TC came back online. Probably worth trying?
Gr. WAS

As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS

WAS said:
As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS
Click to expand...
Click to collapse
I've tried both Murata radio roms. Both gives very good 3G signal but when I try to make a call or use data, I get no connection. I've tried the original radio ROM and some of the Kaiser ported radio Roms. They all give me no connection with 3G. In every case, when I disable the 3G, I can make calls and get data although it is only through edge and GPRS. I looked at my box for the TC and it is revision A. Do I need to send my TC for repair? I even went as far as calling my cell phone provider(Rogers) and they couldn't help me. The phone is functional but without 3G I am not getting very fast data speeds.

The problem started with my TC started after upgrading to Udk R6 and R7, after upgrading to R8 and a new radio version
http://forum.xda-developers.com/showthread.php?t=351964
Will give you an updated radio version what will have a good match with the Udk diamond R8 Rom.
Succes, WAS

just a question, I'm on ATT, and the sim card I use on my polaris came off the iPhone3G, and I get the H (the high speed thing) sign on the phone during data sessions. on some areas I'm only able to get E and sometimes even the G sign came on and off. so I guess, maybe wherever you are, the 3G signal isn't strong enough, so you can only get edge.
and as of the other person noted, polaris is kind of at the edge of getting broken, fast. I only uses mine exclusively for web browsing for a week when the phone goes crazy. sent it to repair and everything seems to be in "sane" mode now let's hope that my phone didn't try to go insane again

rycckor said:
I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.
Click to expand...
Click to collapse
I am having the same problem, 2 weks ago I traveled to other country without 3g network (only edge) and i had used a diferents simcards. When I come back to my country, I lost the 3g only works in GSM , I try another sims card and same problem and the orignal simcard in differnts mobiles 3gs worsk fine. Do you find any solutions? You are the only person who i find with the same problem.
Thanks
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Guys, maybe a silly comment but did you check the following settings : phone/menu/options/band and check select network type to auto?
I have had problems before with 3G & HSDPA. Somtimes when your registered on HSDPA and you travell away from that mast/area into an area that only has 3G or even only Edge, then device does not re-register onto the other band and you will not be bale to make calls and will miss calls. This happened for days one time and i very nearly hard reset my device in frustration, i eventually found out it was a network problem.
Another work around is going to phone/menu/networks and manually select networks and hopefully it should bring up your 3G network.
Phone operators do not like telling you that their 3G or HSPDA networks do not have good coverage or intermittent quality of signal. My 3G network only has 70% coverage & 30 % of that is HSDPA, so i sometimes end up on EDGE and hence miss calls.
Try playing around with the setting above one at a time. When im stuck i manually set band to GSM (edge), then when travelling away reset back to auto. Most of the time however it is fine.

Hi, I'm from Argentina. I had the same problem with 3G after a trip to other country. Now my TC only works well in GSM Band. Unfortunatelly we don't have service support here so if anyone knows how to fix this will be highly appreciated.

I have the same problem in my Polaris. I tried almost every radio i could find, i tried with different sim cards, i tried with official wm6 and wm6.1 roms with no result. When 3G is enabled i can not make or receive calls. I think that the problem started when i first upgraded from WM6 to WM6.1. Now i keep band selection to GSM so at least i can use my polaris as a phone. There must be something that prevents gsm connection when 3G is active. I hope a registry tweak could be found for this. I' m just one step from sending my device to be serviced.

I have the same trouble with my virgin uk sim card and t-mobile which share the same network(need to turn off 3g),but no trouble with my asda sim which uses the vodaphone network.So if you try different sim cards make sure they dont share networks.Another thing i've noticed with my virgin sim is all my preferred networks are unchecked but my phone will still connect if my 3g is turned off?

[Q] Help needed - Sensation will not connect to network operator service

Hello everyone ....
noob here so bear with me if I what I am asking has been discussed already... ran a search but did not find anything directly related so here goes...
I just got an HTC sensation from the UK (live in Malta).. My carrier uses only the HSDPA 2100 frequency as it uses only 3g... now the sensation does not want to connect to this carrier.... new sim, reset, etc,... but to no avail.
It works fine on the other carriers (they use other frequences in addition the one mentioned before)
I keep getting a message ""Your SIM card does not allow a connection to this network'"
any idea why this is happening...
The set is going to the carrier tomorrow so its techs can have a look at it... and maybe fiddle with the settings a bit...
I have done all the usual things in the phone (GSM etc set to auto etc etc) but it never connects.... not even as a normal phone without data...
any ideas what could be the cause? hardward fault? though it works in the other two operators we have here..
I was actually thinking of a reflash or a custom rom if all fails....
it has my carrier a bit confused in fact..
spoke to HTC Uk and they told me to speak to the carrier
Phone has Vodafone branding on startup... but is unlocked as I tried with vodafone malta and another operator.... and both work... but not on 3g... did not try that..
could it be that 3g is locked and 2g is not? But i understand that an unlocked set is unlocked in its entirety...
My desire works fine with this carrier....
thanks

just a quick update...
partly solved through the testing menu and fettling with Cipher and radio toggle... I do have network and data access...
however, something funny cropped up... as soon as i activate GPS through a programme it cuts off GPRS and when i switch off GPS it does not come back on...
it requires a restart for it to come back on... or sometimes by toggling on and off aeroplane mode..
any idea before i flash the whole thing... or flush it down the loo.....
also got the locking ring touchscreen problem today....
not happy with my sensation at all today....
thanks...

I am having an identical problem with my sensation. Did you ever solve this?

[Q]Mobile network GSM Problem

Okay i just get this phone, and all at the start was wow , and OHHHH. Te problem is that the phone isnt a phone.....because i cant never conect to the gsm network.
The model is an international version unlocked (SH26H)
Android version 4.0.4
Htc sense 4.1
Software number 2.17.707.3
Base band 2.1204.135.20
Kernel 2.6.39.4-g12e12ac
[email protected]#1
I cant just get an stable gsm conexion, and sometimes the cell phone accepted the carrier when it was turned on/off the plane option or when the device was re-started.
I am from Mexico D srry for my bad english) and i am using a microsim of the company Telcel who use a gsm network . I really dont know how to fix this.
Is this a software or a hardware trouble?. Another thing is that if a get signal and then i make a call i dont have any trouble, and i dont lost the signal in the duration of the call (no signal lost), the same if i open a webpage and i am using the data conexion 3g :s.
Thx a lot, because my english is so bad i let a video where you can see the problem.
i cant put links so i put the last string of the you tube address
watch?v=k1BPKPM5iXk&feature=youtu.be
Thx for your time.

Mobile data cutting out

Hi all,
I am having a problem with my data connection, quite often when I am using my phone the internet connection icon next to the signal bars keeps disappearing and I loose connection, it's normally only a minute or so but it is quite annoying as it is quite regular and causes some downloads to fail.
I have tried different ROMs but I have the issue remains.
I am running a UK xt1032 device and couldn't wait for the official 4.4 ROM so I flashed the us global gsm rom, ( downgraded my bootloader to the 4.3 version so I could flash CWM ) but have since reflashed the 4.4 boot loader, but I was wondering if flashing the us ROM could could be affecting my connection as I believe the primary difference between UK and us ROMs is the radio frequency ( I might be wrong ).
So... Is anyone else having this issue, or is this a CM based ROM bug ( as all the roms I have used have been CM based ) or could my phone be faulty, or could it just be down to my network ( giffgaff UK ) as I do make the most of there unlimited data and I'm not sure if they giving me low priority.
Sorry for the long winded post, and thanks for any advice/feedback.
Sent from my XT1032 using xda app-developers app

Well not sure this will help you but lots of people in the uk have been having data cut out after upgrading to kitkat but that is accompanied by other issues.lots of info on the motorola forum.
https://forums.motorola.com/posts/48fb0b8150?page=1
Im with giffgaff and after i upgraded it was a nightmare,data cut out,random airplane mode with no symbol showing etc. i have now downgraded too jellybean and the phone is flying and has no issues at all.probably a different issue with you but thought i would mention it.

You flashed the US Radio firmware. Changing ROMs won't affect that. You have to flash the UK Stock firmware image which includes the UK Radio firmware.
Related post:
http://forum.xda-developers.com/showpost.php?p=49801348&postcount=3​

Hi all just thought I would post an update, I seem to have found a solution for my problem,
I had to go to network operators and select another network ( my network is giffgaff ) so I selected Vodafone, waited for the no service to kick in, then instead of selecting giffgaff I selected O2 and since then I have had NO drop outs, and its been almost 24 hours
Hope this helps.
Sent from my falcon using xda app-developers app

plewis1981 said:
Hi all just thought I would post an update, I seem to have found a solution for my problem,
I had to go to network operators and select another network ( my network is giffgaff ) so I selected Vodafone, waited for the no service to kick in, then instead of selecting giffgaff I selected O2 and since then I have had NO drop outs, and its been almost 24 hours
Hope this helps.
Sent from my falcon using xda app-developers app
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Click to collapse
Good thinking,keep us informed if it continues to work as i will update mine then .

Still going strong although I have a G at the moment rather than a H , but most importantly there is always an icon there
Nobody is perfect, I am nobody, therefore I am perfect.

STILL no visible problems with my signal
Nobody is perfect, I am nobody, therefore I am perfect.

Id recommend to downgrade back to 4.3 mate,my girlfriends moto g (Vodafone) (fully stock not rooted or unlocked)ota to kitkat4.4 had signal issues 24/7 mine was unlocked and rooted and had intermittent signal issues, reflashed 4.3 on both and no signal loss at all,in fact data speeds improved, on giffgaff on kitkat I couldn't get over 1 Mbps at home now on jb its pulling between 2 and 5 Mbps

Id recommend to downgrade back to 4.3 mate,my girlfriends moto g (Vodafone) (fully stock not rooted or unlocked)ota to kitkat4.4 had signal issues 24/7 mine was unlocked and rooted and had intermittent signal issues, reflashed 4.3 on both and no signal loss at all,in fact data speeds improved, on giffgaff on kitkat I couldn't get over 1 Mbps at home now on jb its pulling between 2 and 5 Mbps
Click to expand...
Click to collapse
I did reflash 4.3 but got board not being able to flash any roms, as this was one of the main reasons for me buying this phone. But since connecting to O2 signal seems fine
Nobody is perfect, I am nobody, therefore I am perfect.

Nexus 5 LTE weak signal reception.

Dear experts.
i have finally decided to share my ''unlucky epxerience'' with you.
i have got a serious problem which i have been fighting with since the first day i purchased my phone.
i have a white nexus 5 32 Gb version,D821 model.
and i'm from morocco,which means 4G will work for me because my phone is the indian version not the american version that doesn't support 4G in the rest of the world.
so,my problem is like that: when i first bought this phone i got stuck in ''emergency calls only'' for one week like every nexus 5 users did due to this known problem about the phone.
and after many reboots,clearing cashe,and searching manually for network,i got the signal again.
i never tried to switch to LTE mode,becuz i thought it would charge me a lot of data.
but,after a while i decided on and switched to LTE and got stuck again in emergency calls only !!!
i tried many things like contacting my carrier,searching manually,inserting another Sim card,force switching to LTe by dialing *#*#4636#*#*
but to no avail.
i decided to go to the nearest 4G tower and make sure if the problem had to do with 4G coverage or my phone's antenna.
then,i finally saw the LTE logo with full bar.
to sum up,now,i can't use 4G unless i'm near a 4G tower.
moreover,sometimes my phone loses signal even when i'm using only 3G which leads me to switch to 2G to catch the signal or reboot my phone many times and manually search for network.
i don't know if the problem has to do with the antenna or the bands of my phone.
and since i know nothing about flashing drivers or enabling bands.
i don't wana risk and end up by disabling any obviously enabled band.
i never took my phone to repair,because Lg service isn't available in my erea,plus i don't wanna give my phone to a dumb that would make it worse,because i fix my phone all by myself.
please help me solve this problem.
if anyone has any clue like repairing my 4G with octobox or trying to fix the antenna please.
any kind if suggestion is accepted.
best regards
Zakaria.
Edit : yesterday,i removed the back cover of my nexus 5 and found out that it's actually a D820
that's weird because rebooting the phone to bootloader it says D821 (H)
and i was wondering what does that (H) revers to ?
but the thing that confuses me is if it's actually a D820 why does it catches LTE near a 4G tower?
does that mean the bands are already enabled ?
do i still need to enable any other band to make it work properly ?
thank you so much in advance and waiting to hearing from you soon.