Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
same problems
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
I was was wondering if you have found a solution to this already? My HTC one S shows the same problems since yesterday.
Which One S do you have? S3 or S4?
Still got warranty?
Verstuurd van mijn One S met Tapatalk
What do you mean with S3 or S4. I'm a noob!
This is what I found in the map software information:
Software number: 3.16.401.8
HTC: sense version: 4+
Android: 4.1.1
edit: Did a little search on Wikipedia
Processor and memory
One version of the One S uses a Qualcomm Snapdragon S4 MSM8260A SoC (system on chip),[3] which includes a 1.5 GHz dual-core Krait CPU and an Adreno 225 GPU, as well as an integrated HSPA+ modem, GPS/GLONASS module, Wi-Fi b/g/n radio, Bluetooth, and FM radio.[9] The One S also features a standard array of sensors, including an accelerometer, proximity sensor, and ambient light sensor. The phone provides 1 GB of RAM and 16 GB of built-in storage; however, the phone lacks a microSD slot for additional storage.
In certain markets, such as Taiwan,[10] India,[11] and some European (usually Eastern European) markets, the One S uses the older Snapdragon S3 MSM8260 SoC, with a 1.7 GHz dual-core Scorpion CPU and Adreno 220 GPU.[12] In some markets, both devices are available, notably the UK. The change is speculated to be caused by a shortage of Snapdragon S4 chips.[13] The two versions have slightly different packaging, the S4 is model Z520e/Z520m and states "Processor: Dual Core, 1.5GHz"/"CPu Speed 1.5 GHZ, dual core, whereas the S3 is model Z560e and states "Processor: Dual Core".
It says: 'Dual core'. So I guess it's the S3 then?
having the same sound problems
I'm having the same problems with HTC One. I can't hear the ringing when I'm calling someone, it just shows "dialing".
I can play music/video.
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
hey,
to keep this thread going:
i have / had the same problem. it started a few months ago and happened only occasionaly, recently it was basically all the time
there was no sound in- or output at all and all the apps that needed sound either crashed or gave an error
i was running some old aokp rom at the time, then tried fixing the problem by changing to some new version of cyanogenmod a few weeks ago but it didn't solve.
2 days ago i restored the stock htc rom with the RUU (ICS), the problem still remained. Then i upgraded to stock JB (4.1.1) and the problem hasn't appeared since.
of course the problem could reappear any time (as it only happened occasionally in the beginning)
let's assume the problem doesn't reappear again: anyone got an idea what caused this? i desperately want to switch to some custom rom again, stock is a pain in the ass :/
my phone: htc one s S4, unbranded EU version (htc_102 or something)
HBOOT-2.15.0000
RADIO-1.15.50.05.29
hope i could help and someone has some ideas
update:
i flashed cm 10.1.3 stable and used it for around 2 weeks without any (sound) problems.
since i had some trouble with force reboots when playing ingress i flashed carbonrom and one day later the sound problem reappeared.
back to cm now.
Same problems here
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
Hey, same Problem here...
..I had my old One S for 1,5 Years and this problems came up, so I sent it back and got a new one.
Only 4 days later the same problems came up again and i tried hard reset and many other things, recommended here, but nothing worked..
..has anybody an idea what it could be? There are a lot of people in a lot of different threads with nearly the same problems, but i can't find an answer that solves the problems...
PS: Sorry for my bad english
i've just had this delightful issue pop up over the past few days, too.
switched roms but the issue still remains.
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
DRUMROT said:
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
Click to expand...
Click to collapse
installed it and will run it for a few hours to see what it gets.
should i change any of the settings on it or just run it vanilla?
I just ran it out of the box. Stopped it and then filtered it to show errors by searching for E/. Found a bunch related to audio.
Sent from my One S using Tapatalk
i've decided for now i'm switching to magiorom as i've had a buttload of bootloops today on odyssey 3.21, so will monitor it tonight and see if there's anything to show.
for the short time i was running alogcat on odyssey, it didn't show much even though i was switch/using different apps, so that's why i was curious about if i should change anything.
anyway, i'll see how i get on and report back later
Just to keep this thread going I wanted to include some more things i've discovered while searching for a solution to this problem. I use a program called "error log dump" from the play store to view any system errors. The two most common ones I see are: "AudioPolicyManagerBase(261)" and "failed to enable the mixer controls for the speaker". The second one only appears after all sound is lost. Including any audio from phone calls even though it does connect the call.
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware. Whenever I lose all sound I start up the error logging program and hit "start log". Several times the log program started acting weird and not record anything but the sound immediately came back. In fact that is how i usually solve the problem now.
I'm running a rooted and S-OFF phone with the MaximusHD rom. This problem started when my phone was completely unmodified so i know it's not a problem with the ROM.
Does anyone have any idea's as to which service might by causing this? I've searched and tried disabling everything that has to do with the audio.
I tried the above workaround with SIM out and WiFi off reboot, and I've got sound back. As soon as I finish a call all sound goes and can't play video etc until I perform the reboot thing again. Might this suggest something to do with the radio knocking out the sound? I'm a bit of a noob with all this but that's the idea I'm getting.
For the record I'm s-on, and this issue has been present for a few days now, on multiple roms (the issue remained on all 3 roms but is worse on magiorom).
Isastudios said:
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware.
Click to expand...
Click to collapse
This is why I was curious to see the errors you guys were getting.
I've tried various ROMs (4.2-4.4), kernels (3.0 and 3.4 based), and firmwares (2.15, 2.16, and 1.13) and still experience a loss of sound. Although I will say that lately it seems to be less frequent (Liquid Smooth 2.4, 3.0 based Bubba Vn5 kernel, hboot 1.13).
So I'm inclined to think it could be more hardware related for me at least. Turning my volume up and down repeatedly seems to fix it... usually.
Sent from my One S using Tapatalk
So after using that work around for a bit, it seems notifications work fine, but anything that plays for more than about 10s kills audio again, but not permanently like phone calls.
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
E: this all seemed to start for me when my phone was left uncharged for 3 days
twist3d0n3 said:
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
Click to expand...
Click to collapse
I ran it and called myself from another phone, watched the log, and then used the vol keys (which make that beep when adjusting sound) and watched the log. Saw the errors that way.
Yours appears to be slightly different than my issue anyways, but for what it's worth - I switched to ViperOneS (the last ROM I remember using that didn't have these issues) and my audio never dropped once.
Giving it a try now man, cheers for the heads up
Im having a hard time finding help with this so any info is appreciated
I have an Alpine 147bt deck that im using to stream Pandora and am currently running CM10.1.1 on my gs3. Right now it is a PAIN to get it to sync. It only syncs after a reboot of the phone, and if i turn the car off to get out and run an errand, when i get back in i have to again, it will play one track, then lock up, and require another reboot.
Like i said, im currently on CM10.1.1 but ive had this issue with numerous roms, both TW and AOSP. Any ideas for fixes?
kstack34 said:
Im having a hard time finding help with this so any info is appreciated
I have an Alpine 147bt deck that im using to stream Pandora and am currently running CM10.1.1 on my gs3. Right now it is a PAIN to get it to sync. It only syncs after a reboot of the phone, and if i turn the car off to get out and run an errand, when i get back in i have to again, it will play one track, then lock up, and require another reboot.
Like i said, im currently on CM10.1.1 but ive had this issue with numerous roms, both TW and AOSP. Any ideas for fixes?
Click to expand...
Click to collapse
I have a similar problem with my SG3, Alpine138BT and Pandora. I'm running CleanRom 7 but it also did this when stock. When connecting the HU either says connecting (but doesn't) or says no unit. I have to 1st get it to connect to the Bluetooth setting on my HU then switch the HU to Pandora then start and stop Pandora on my phone until it syncs. Once sync'd it plays correctly. Like you if I turn the car off I have to start the whole process all over again.
There is a Bluetooth firmware update for your HU but it does not specifically list your issue. I'd flash it anyway maybe it will fix the problem. I found one for my HU as well.
I have not meet my 10 posts here so I cannot enter the link....lookup your HU on the Alpine-USA website scroll to the bottom of your HU information page and there is a Software Update link.
kstack34 said:
Im having a hard time finding help with this so any info is appreciated
I have an Alpine 147bt deck that im using to stream Pandora and am currently running CM10.1.1 on my gs3. Right now it is a PAIN to get it to sync. It only syncs after a reboot of the phone, and if i turn the car off to get out and run an errand, when i get back in i have to again, it will play one track, then lock up, and require another reboot.
Like i said, im currently on CM10.1.1 but ive had this issue with numerous roms, both TW and AOSP. Any ideas for fixes?
Click to expand...
Click to collapse
I'm having this same exact issue with my 149bt deck from Alpine. It's great when it works but a pain in the ass when it doesn't. Sometimes the thing you describe to fix it doesn't even work as well.
This issue occurs even with the stock Vanilla Android ROM on my wifes phone. We both have Galaxy Nexus phones (I'm running CM 10.1.1)
(EDIT) Solution: I remember a long time ago when I went from stock to CM11 I lost all GPS capability. It was determined this is just a random occurance and all you need to do is flash back to stock, get a lock, then reflash CM11 until the lock sticks. With this previous tactic, I applied the same principle to the bluetooth issue since it was apparent I had a unique situation and most did not have issues. Steps taken to fix the bluetooth issue:
Step 1: Backup everything to external SD
Step 2: RUU back to GPE 4.4.2 (found VZW variant on XDA)
Step 3: OTA Update to 4.4.4 because the build needs to be higher than 4.4.2's build
Step 4: Ran bluetooth through car for a little bit and also ensured I had a GPS lock
Step 5: Reflash CM Recovery
Step 6: Wiped /system, /data (sdcard), /cache, and /dalvik
Step 7: Flashed CM12. Restored via Titanium Backup and on 3rd day without bluetooth dropping out yet (fingers still crossed)
Obviously I did not provide much detail on the steps because there are numerous tutorials already. However, if someone would like more explicit instructions just ask.
----------------------------
Greetings. A few weeks ago I made the jump from CM11 to CM12. I first did a dirty flash and a had a few problems so I ultimately did a clean flash. I transferred everything to my external and wiped everything else (system, data, dalvik, cache) then reinstalled CM12. Both on CM11 and CM12 I noticed that my bluetooth, when connected to my car streaming audio, would randomly disconnect. The phone would still think it was connected, but my headunit would lose the connection. This never happened on CM11, leading me to believe the headunit is not the culprit. I've erased the bluetooth cache, wiped cache in recovery, and deleted and repaired numerous times.
Android 5.0.2
CM version 12-20150320-NIGHTLY-m8 (has been happening since I first switched in the beginning of March)
Kernel: 3.4.0-g1ac088b
What I've observed:
- I cannot force the disconnect through any specific action
- It almost exclusively (cannot say for 100%) happens when the screen is off
- It does not happen every time the screen is off
- I've tried in both performance and balance mode -- no difference
- I've never had this problem before going to CM12
- When the connection is working, everything works as expected (no volume issues, can control through headunit, etc)
- If I disable then reenable bluetooth the devices will reconnect and work until the random disconnect occurs again
- When connected as phone only, it does not disconnect. It is only the audio profile (A2DP I believe)
Has anyone else observed this as well? Furthermore, does anyone have a solution? I've scoured the interwebs and I found a few issues but all related to the One Plus One -- and those solutions did not work for me.
Any help is greatly appreciated. I did a CATLOG and noticed numerous bluetooth issues, but I do not have the log on me at the moment. I can recapture it and post it if it helps.
Thanks.
Bill
Backround :
DH GPE 5.1 9/18 build (most recent)
RADIO-1.12.20.1211
Problem:
I have an iPod-30pin to Bluetooth adapter(Tune2Air) in my car and every 10mins it disconnects and reconnects. It didn't used to do it, but I don't remember what I did for it to start doing that(ie: flashing a new rom). I found the same issue with another phone and it was fixed with a "bluetooth fix app" that didnt help my phone. I thought it could've been that my radio was outdated, but I've kept up with all of DH's firmware upgrades. Ive tried to see if it happens on other phones, it doesnt. Only my phone. Any ideas on fixes or troubleshooting
So I feel pretty stupid. I decided to verify and change all the bluetooth settings (ie. device name, rename the devices i connect to). I also looked to see what the audio transmit settings we're at(phone audio, media audio, contacts) and everything was checked. I didnt think that would affect the tune2air device, but when I unchecked everything except media audio that problem has gone away! Problem solved!
Well I just upgraded to new Oreo and guess what? I can't use my Bluetooth headset anymore (Blue Tiger Elite). The audio gets distorted or breaking up. Failing to connect or disconnect to/from the phone. Was working fine before update. Tinkering Bluetooth settings in developer mode didn't help since they will stay unchanged after you open the menu again.
Have anyone encountered same problem?
When im paired up with the stereo in my work truck i noticed a pop every now and then.
stefilie said:
Well I just upgraded to new Oreo and guess what? I can't use my Bluetooth headset anymore (Blue Tiger Elite). The audio gets distorted or breaking up. Failing to connect or disconnect to/from the phone. Was working fine before update. Tinkering Bluetooth settings in developer mode didn't help since they will stay unchanged after you open the menu again.
Have anyone encountered same problem?
Click to expand...
Click to collapse
Audio streaming on Nougat for me was perfect all the time, now since my Oreo update I've experienced constant stuttering and/or growly distortion for a moment at least every ten seconds. Also 'Settings' keeps closing whenever I'm accessing any of my apps when changing permissions for example. It couldn't even pull up my app list, so I've done a backup and deleted at least 300 of my apps, and only now things are slightly better. I don't understand why everything is lagging so much now when before the update, all was perfect.. Help?
ScottOverly said:
Audio streaming on Nougat for me was perfect all the time, now since my Oreo update I've experienced constant stuttering and/or growly distortion for a moment at least every ten seconds. Also 'Settings' keeps closing whenever I'm accessing any of my apps when changing permissions for example. It couldn't even pull up my app list, so I've done a backup and deleted at least 300 of my apps, and only now things are slightly better. I don't understand why everything is lagging so much now when before the update, all was perfect.. Help?
Click to expand...
Click to collapse
Try factory reset, it worked for me. Good luck!
Yes, I'm having the same issue with bluetooth connection and the same Blue Tiger Elite. Just got off the phone with Verizon tech person he is thinking my headset is old enough technology that it won't stay connected.
Steve Phillips