Database Info

System update failed: there is no update APP

Hi all,
i am actualy on 137SP03.
Everytime when i want to update software (3 button update),i get an error message
"System update failed: there is no update APP"
Can someone help with this please?

Hi I am the same, how is your problem now? do you have a solution?

What update you are trying to do? What version?

muzammil84 said:
What update you are trying to do? What version?
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Latest update: all problem solved, please see http://forum.xda-developers.com/show...7&postcount=55

Updating issue

Hey does anyone know how to update with a rooted pixel. It always just says instillation error and won't update. I would rather not reset the device. I included a screenshot also. Thanks in advance for any help!

Jubbard said:
Hey does anyone know how to update with a rooted pixel. It always just says instillation error and won't update. I would rather not reset the device. I included a screenshot also. Thanks in advance for any help!
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your updating your rooted pixel? cant.. you have to be stock

Jubbard said:
Hey does anyone know how to update with a rooted pixel. It always just says instillation error and won't update. I would rather not reset the device. I included a screenshot also. Thanks in advance for any help!
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Have a look here: https://forum.xda-developers.com/pixel/how-to/images-su-broke-t3599722

Honor 4C not detecting updates

Right now I have an Honor 4C build CHM-U01 V100R001C636B190 and it's stuck on Android Kitkat. Whenever I click "Check for Updates", it says that the system is up to date despite it not being the case. What should I do to get Marshmallow on this device, preferably with stock ROMs/OTAs?
Just tried the C636B360 ROM but the phone says "Version Check Failed".

useruser4386 said:
Right now I have an Honor 4C build CHM-U01 V100R001C636B190 and it's stuck on Android Kitkat. Whenever I click "Check for Updates", it says that the system is up to date despite it not being the case. What should I do to get Marshmallow on this device, preferably with stock ROMs/OTAs?
Just tried the C636B360 ROM but the phone says "Version Check Failed".
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Try this rom: https://redirect.viglink.com/?forma...e&txt=Honor 4C_Firmware_CHM-U01_B510-B521.zip

@kosmitchak
Unfortunately, that ROM you've provided also does not work, giving out the same "Version Check Failed" error.

You are trying to update it by updater app or force update (power, volume up and volume down when phone is off)?

kosmitchak said:
You are trying to update it by updater app or force update (power, volume up and volume down when phone is off)?
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i use the updater app;
when i force-update it complains that it couldn't find update.zip
seems that on my phone the bootloader wants a zip file for the update and not an app file

useruser4386 said:
i use the updater app;
when i force-update it complains that it couldn't find update.zip
seems that on my phone the bootloader wants a zip file for the update and not an app file
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Did you try the method from here?
https://forum.xda-developers.com/showpost.php?p=72471326&postcount=2

miststudent2011 said:
Did you try the method from here?
https://forum.xda-developers.com/showpost.php?p=72471326&postcount=2
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yes. it didn't work either. same error

useruser4386 said:
yes. it didn't work either. same error
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Havent found this build(V100R001C636B190 ) anywhere where did you get it?
try to format phone and revert to stock and then upgrade.

miststudent2011 said:
Havent found this build(V100R001C636B190 ) anywhere where did you get it?
try to format phone and revert to stock and then upgrade.
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funnily enough, it IS the stock ROM that came with my phone, or rather, it was an official update sent to my phone.

useruser4386 said:
funnily enough, it IS the stock ROM that came with my phone, or rather, it was an official update sent to my phone.
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What do you mean by "funnily enough" I am here to just help you with spending(if not wasting) my own time and you are responding in this way.
The important Rule of XDA is to respect each other.

miststudent2011 said:
What do you mean by "funnily enough" I am here to just help you with spending(if not wasting) my own time and you are responding in this way.
The important Rule of XDA is respect each other.
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sorry. but yes, that is the stock ROM that came with my phone.

useruser4386 said:
sorry. but yes, that is the stock ROM that came with my phone.
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Maybe you should try TWRP update method but for this you will need unlocked bootloader.

Backup

Hi XDA developer's My Google Play Store shows an update of Huawei backup I trying to update it will shows “Can't installed app Huawei backup app isn't installed please try again later "I try to update again and again but Huawei backup isn't update. So,Please help me to update Huawei backup.

Bhisma said:
Hi XDA developer's My Google Play Store shows an update of Huawei backup I trying to update it will shows “Can't installed app Huawei backup app isn't installed please try again later "I try to update again and again but Huawei backup isn't update. So,Please help me to update Huawei backup.
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Have you disabled huawei backup? Can you see it in your apps.

keikari said:
Have you disabled huawei backup? Can you see it in your apps.
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No we haven't disable Huawei backup. Yes, I see it in our apps.

Bhisma said:
No we haven't disable Huawei backup. Yes, I see it in our apps.
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Have you tired to delete its cache and data? Also is your phone rooted?

keikari said:
Have you tired to delete its cache and data? Also is your phone rooted?
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I tried to delete its cache and data but Huawei backup isn't update. My phone is not rooted

Bhisma said:
I tried to delete its cache and data but Huawei backup isn't update. My phone is not rooted
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Then you probably will need to factory reset or re-install firmware or root to fix it.

keikari said:
Then you probably will need to factory reset or re-install firmware or root to fix it.
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I do factory reset 2 times on phone but Huawei backup isn't update.

Bhisma said:
I do factory reset 2 times on phone but Huawei backup isn't update.
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Then it's either a problem with update in playstore(which can't be fixed), but I think last version was released in july and I think I was able to update to it, can't check now cause I'm on RR rom. Other problem could be that there is something wrong with your firmware(this would be very weird). What firmware you currently have?

keikari said:
Then it's either a problem with update in playstore(which can't be fixed), but I think last version was released in july and I think I was able to update to it, can't check now cause I'm on RR rom. Other problem could be that there is something wrong with your firmware(this would be very weird). What firmware you currently have?
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Here is my firmware please see it.

Bhisma said:
Here is my firmware please see it.
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Sry can't help you, you have already tried all normal methods. And factory reset should've been enough in this kind of problem.

keikari said:
Sry can't help you, you have already tried all normal methods. And factory reset should've been enough in this kind of problem.
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OK ? Thanks for trying to help me. We have any other problems on future we replying to you.

Honor 4c upgrade from kitkat v4.4.2 to marshmallow v6.0?

Im using Huawei Honor 4c running OS v4.4.2. Now I want to update my device OS with v6.0 EMUI 4. I found one on official website but with different build number. My device build number is V100R001C185B130 but firmware on website has build number C185B503. Will there be any issue if I upgrade firmware?
Also do I have need to first upgrade from Kitkat to Lollipop and then Marshmallow, or I can directly upgrade from Kitkat to Marshmallow?
I'm wishing to upgrade official firmware availabe on Huawei website.

If the firmware is wrong the update will fail and device will stay in previous state.
Trying to go straight to Marshmallow won't cause any issues, update will fail before starting if it doesn't work.

keikari said:
If the firmware is wrong the update will fail and device will stay in previous state.
Trying to go straight to Marshmallow won't cause any issues, update will fail before starting if it doesn't work.
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Okay, thanks for your reply. I will report you after flashing.
And can I upgrade it putting in device storage, but not in external sd card?

asdkazmi said:
Okay, thanks for your reply. I will report you after flashing.
And can I upgrade it putting in device storage, but not in external sd card?
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No idea. But trying it won't cause problems.

I tied to upgrade firmware both normally and force upgrade but it gives me error
"Version check fail"

keikari said:
No idea. But trying it won't cause problems.
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first I tried with Marshmallow but it gives me error "Version check failed". Then I tried to upgrade it into Lollipop, at start in upgrade it work fine but at the end of updating, it stucks, I can't update. It always stuck to end of updating.

asdkazmi said:
first I tried with Marshmallow but it gives me error "Version check failed". Then I tried to upgrade it into Lollipop, at start in upgrade it work fine but at the end of updating, it stucks, I can't update. It always stuck to end of updating.
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Does it give some error and how long did you waited after it got stuck.

keikari said:
Does it give some error and how long did you waited after it got stuck.
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After some wait it has successfully upgraded to lollipop but now nothing is working, touch panel and volume up/down buttons are not working. Only power button is working. Also I haven't any backup of previous android.

asdkazmi said:
After some wait it has successfully upgraded to lollipop but now nothing is working, touch panel and volume up/down buttons are not working. Only power button is working. Also I haven't any backup of previous android.
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Try factory reset, I have never heard that anyone else has had any problems like that with normal update.

keikari said:
Try factory reset, I have never heard that anyone else has had any problems like that with normal update.
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I tried factory reset and then volume button was working but touch panel was not working again. Now I'm upgrading it to Marshmallow and will tell you after successfully upgrade.

keikari said:
Try factory reset, I have never heard that anyone else has had any problems like that with normal update.
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Upgraded to marshmallow but still touch is not working.... please help me

asdkazmi said:
Upgraded to marshmallow but still touch is not working.... please help me
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This sounds dump but give it a try. Open screen and wait for it to automatically turn off. Then try again.

keikari said:
This sounds dump but give it a try. Open screen and wait for it to automatically turn off. Then try again.
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Tried but nothing happened.

asdkazmi said:
Tried but nothing happened.
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And touch screen works in recovery screen?

keikari said:
And touch screen works in recovery screen?
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No, recovery works with volume and power buttons.

asdkazmi said:
No, recovery works with volume and power buttons.
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Then it's most likely hardware issue. If you think it's software issue, you can either try to find rollback updates or install TWRP custom recovery and see if some custom rom will give your screen some life.
My wifi/BT was completely broken once and I thought it was hardware issue(factory reset and re-install didn't fixed it), but after I wiped all basic partitions in TWRP and then did stock force update, it started working.

So, what now I need to do is TWRP recovery flash?

asdkazmi said:
So, what now I need to do is TWRP recovery flash?
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Depending on your question, the answer is either "You need to unlock bootloader." or "Yes".

keikari said:
Depending on your question, the answer is either "You need to unlock bootloader." or "Yes".
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I just have given my device for hardware check and will tell you tomorrow.

keikari said:
Depending on your question, the answer is either "You need to unlock bootloader." or "Yes".
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Thanks for your support. Finally, I have repaired my device and that was hardware problem.