Wifi turns off when screen is locked - Moto G Q&A, Help & Troubleshooting

So a couple of months ago this started happening. I was running 5.0.1 and now I´m on 5.1 and it is the same.
Wifi is set to "always on". If the phone is blocked for a short time wifi works fine but if I don´t keep unblocking the screen it just turns off. It turns on automatically when I unlock the phone. This happens in any wifi network.
I know it´s more energy efficient this way but this is really anoying when having a phonecall over the internet, when using spotify or just when receiving whatsapp messages.
I did not wait for the OTA updates. I rooted my Moto G XT1032 to update from kitkat using the brazilian rom. I also used the GPE method to update to 5.1
Did I do something wrong? Is this a known lollipop issue? Any pointers? So far I´ve only found a couple of solutions involving installing a 3rd party app.
Thanks!

Try to flash a new ROM,wifi set and installing a third party app are two usual ways causing this problem ,if you are sure you have set right ,I think it is a ROM problem. Sorry for my English.

Related

[Q] Delayed push notifications - anyone else having this issue?

I previously had a Samsung Galaxy S3 that ran Android 4.1.2. Push notifications would come through pretty much instantly.
Now that I have my Nexus 5, I'm noticing that push notificiations are delayed. For example, I might receive an email on my PC saying that someone has posted on my Facebook timeline, but a notification doesn't pop up on my phone for 10-15 minutes later. Sometimes I get no notifications for a while because they're delayed, then the notification sound on my phone will go off 3 or 4 times in a row as a bunch of notifications from different apps have all arrived at once.
Also, sometimes I got no notification at all. For instance, I sold an item on eBay and usually I would get a notification that it has sold. On this particular occasion, no notification appeared. The same has happened with Facebook. Sometimes I will go to Facebook and find that a friend has written on my timeline, yet I didn't receive a notification about it on the phone.
I Googled this issue and found it was a problem that plagued the Nexus 4, so I'm wondering if it also affects the Nexus 5 too. Does anyone else have this issue with the Nexus 5? Is there any fix for it?
I get this too, but not very often. Most of the time I find my phone gets notifications before my PC or other phone does. But there are occasions, particularly when I'm not on WiFi, when I either get delayed notifications, or I won't get them at all, until I reconnect to WiFi.
It's been happening to me, including when I was running totally stock w/ locked bootloader. I'm on Sprint. Not sure if it's a data issue or phone issue.
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
funksoulbrother said:
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
Click to expand...
Click to collapse
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
fireboypr said:
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
Click to expand...
Click to collapse
Google ended up offering me a replacement phone, but that didn't go too well. The new phone they sent wouldn't connect to my Wi-Fi network, so I contacted them to return it but they told me I had to return my original phone, get another replacement, and only then could I return the second one. Obviously, each time they sent out a phone they were putting holds on my credit card for £xxx so in the end I phoned up and complained. To cut a long story short, I still have the original phone and I haven't decided what to do yet.
jbdan said:
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Click to expand...
Click to collapse
Interesting, I have just turned this off on mine too to see.
I only get delays when I am connected to my home wifi (2.4 or 5GHz). Maybe it is because I only have a 4mb ADSL connection ...
I will check tonight if that fixes it and/or also try the PNF app.
any update or fix on this yet? this is driving me mad, every time I get a notification on twitter or my email my idol picks it up first and my phone gets it 8-9 minutes later even if I'm using it at that moment, anybody else get the delay even while using the device?
All of a sudden I have started facing this problem since the past few days
Yeah..same here
rahulparekh said:
All of a sudden I have started facing this problem since the past few days
Click to expand...
Click to collapse
I am using Moto g and I think its an issue with KitKat rather than with the hardware or the network. My push notifications are being delayed and that wasnt the case with JB 4.2 on my earlier phones.
Very frustrating
I've not been getting google hangouts messages until 20-30 mins later. sometimes i never get a notification, but if i check hangouts i see a new message. Another times i only get the message on the computer, but never on the phone. if i go and clear the app data new messages show up
My push notifications were coming through very quickly up until 2 weeks ago. I have not changed devices, carriers, or installed any new apps. One day they were coming through fine, now they are delayed by up to 30 minutes. My phone has not installed any OS updates either.
I have factory reset my phone, once restoring from cloud, the other not restoring at all and setting up the phone from scratch. This is really irritating. It does it on mobile networks or wifi.
Moto G is frustrating
It's frustrating.
I searched google without obtaining a solution. Moto G and sometimes I get delayed notifications and not others.
Facebook does not even make the notifications. In Whatsapp I have to open it every 2 minutes to see if someone has written. What not to do. I'm bored with this phone.
No solution or google and motorola solve it. Cursed kitkat!
Anything new? This problem is old and comes from the Nexus 4. I really am very sad about it, not PNF solving this.
I've been pulling my hair out trying to figure this out. It definitely started after i upgraded my s2 to kitkat rom back in december. At first i thought it had to do with the PM sleep modes but none of them make a bit of difference. Ive goggled it to death and this thread is the only one ive found.
Currently im going to try the suggestion on the first page to turn off wifi optimization as my phone only does this on wifi. when i use mobile data everything works as expected
EDIT: WIFI optimization makes no difference
Push Notifications
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
tempest64 said:
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
Click to expand...
Click to collapse
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
razen_kain said:
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
Click to expand...
Click to collapse
I only experienced the problem over sprint's network.

Bluetooth keeps enabling

Hi!
Im on exynos version of S7 and i have a little problem.
On apeq stock firmware (i didnt noticed this before), when locking device / turning off screen, phone is activating Bluetooth on its own! Ive noticed Bluetooth icon disappearing moments after turning screen on. There is battery drain from Bluetooth sharing (or someting simmilar, i have non-english version of android set).
Bluetooth is disabled in options and Bluetooth scanning is turned off. I do not use any kind of Bluetooth hardware /dongles.
Is this a common bug?
I haven't seen or heard of this before, but just thinking about it...Do you have any location based apps running that night trigger your bluetooth like IFTTT or My Places?
No, i've got no such things besides standard google apps. No new apps since last rom update.
Well, i think i have found a guilty app.
I tried factory reset, then i have downgraded to APC8 firmware and still, after app installation bluetooth started to show up.
By trial & error method i started to delete apps one by one and found out that SwiftKey was the "bad apple". Unfortunately for me - it's my favorite keyboard...
Well, after uninstalling and replacing it with google keyboard all is fine for now.

Original Shield Tablet Freezes When Connected to WiFi

Hi there!
I've contacted nvidia regarding this issue (reps seems oblivious) and posted it on their official forums to no avail, so I'll try and give it a shot here.
Basically whenever my tablet connects to WiFi after being disconnected for some time (a few hours to a few days), the tablet freezes when it downloads notifications. The freezes can be minimal (like a 5 second freeze) or be quiet substantial (it can lock up for as long as 10 mins). Once all notifications are downloaded and displayed, the tablet then performs like a charm. I even got my tablet replaced from nvidia and it has the same problem as the one I sent in. Uninstalling Facebook and Facebook Messenger improves performance drastically, but when my tablet checks for notifications it freezes still freezes for a few seconds (with Facebook installed, it could lock up for 10 mins and crash the launcher multiple times). Running on max performance did nothing. I'm really curious if this is a hardware or software issue since some people doesn't seem to have this problem.
I'm running on nvidia's stock firmware (4.2) unrooted.
So here is my question. Have any of you guys experienced this problem? Were you able to solve it? How did you solve it (did a custom rom solve this)?
The main reason why I haven't installed a custom rom yet is because I use the stylus frequently and I use the touch-block feature in nvidia's stock roms and couldn't find ports of it.
Here is a video of the issue. (youtube.com/watch?v=cJrUPV7mY6s) Now there are a lot of widgets on the video, but I assure you removing all of them does nothing. I tried.
Facebook Messenger. That says it all. What other apps have you running in the background?
This definitely sounds like a software issue to me.
Maybe you're being hijacked. Who knows.
I've had this same issues since I got the tablet (K1). System reset, no non-Google apps. Happens regardless of FW; I'm on the latest update. Don't be quick to blame the OP.
Basically, every time the tablet gets a new network connection, the system hangs and becomes unresponsive for 10 seconds to 2 minutes at a time. It's obvious that it's updating all the apps' network requests. However, the thread priority should make the system hang. I've only seen this issue on the K1; never on any other Android device. Either they're using a custom network stack, or they've messed with networking priorities.
I'm on the latest update
Click to expand...
Click to collapse
Of Facebook Messenger? Or OS? Or all apps?
Either way, it makes no matter no such issues on Lollipop. I am just saying.

WiFi stopped working - H950 (5.1.1 PR VARIANT)

Hello everyone.
I'm having trouble with my h950 (installed the PR 5.1.1 rom long time ago) device.
A week ago WiFi stopped working. This is:
When I choose a network I want to connect to, it starts connecting but instantly the wifi turns off and then it turns on and it turns off and so on...
I already tried doing a hard reset and also installing the KDZ for the 5.1.1 PR version again but it remains the same.
Has anyone gone through this issue or anyone who can give me any advice?
Thanks
more info?
Hi there,
what is the *exact* behaviour your WiFi exhibits? Does it keep flashing like in this video?
https://www.youtube.com/watch?v=4W8YJMDFM88
If so, you might be experiencing a hardware issue. I've written a detailed summary about this, you may want to check it out here: http://forum.xda-developers.com/general/help/qa-wifi-stuck-mac-020000000000-g2-g3-g4-t3452133
Good luck, and keep us posted if you find a solution for your problem!
NimbleWeasel, thanks for your reply.
I got a friend to upload a video. on youtube Not the best quality. Ignore the sounds
I can't post a video since I'm a new user. The youtube id for the video is R1pKIzJ5mwg
I think it IS the same problem.
If it actually is a hardware issue, I guess I'll just have to get a new phone.
WiFi trouble...
hi disreggae,
i watched your video but it seems to be a different problem.
i'll write you a private message with something that you can try if you want.
my wifi is not working
It says its on but nothing is showing up and I can't connect to anything and my wifi will not turn off and I tried to reset everything and still is not working

Android Wear and Z5 Nougat

Hi guys, just installed the proper Nougat clean install via Flashtool and rooted the device. I noticed that Bluetooth turns itself off every now and then and doesn't turn back on. Is this happening to anybody else ? I usually use the Moto 360 v2 with the Z5 and on MM, it doesn't happen that way.
LunatikBunnie said:
Hi guys, just installed the proper Nougat clean install via Flashtool and rooted the device. I noticed that Bluetooth turns itself off every now and then and doesn't turn back on. Is this happening to anybody else ? I usually use the Moto 360 v2 with the Z5 and on MM, it doesn't happen that way.
Click to expand...
Click to collapse
Im using the smartwatch via bluetooth and everything's fine
I think I found out why. Greenify's aggressive doze seems to be the culprit. Once I got that turned off Bluetooth stays on
Seems like even uninstalling greenify didn't work for me, Bluetooth still turned off after a while. Will continue to look for the root cause and solutions and post if there's a solution.
Feel free to chime in if anybody has answers
What is your kernel, ROM, etc.. ? I think if you have LineageOs 7.1.1 it's a bug caused by the ROM, I had this bug previously. So, try to return to 6.0.1 Marshmallow and retry with your Android watch.
Just got the official Nougat update (32.3.A.0.376) a few days ago, and I'm also getting the same issue on my Huawei Watch. Can't find any setting to keep it from turning off Bluetooth. It's starting to annoy me, honestly. But the rest of the phone is largely improved since the update, so overall, I'm OK with staying with the Nougat build.
SW3 here no problems. .372.
stock .376 rom doesnt have any issues with bluetooth and SW3

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