Please help! S5 encryption fail cannot reset phone to factory settings - Sprint Galaxy S 5 Q&A, Help & Troubleshooting

I have the sprint samsung galaxy s5 north american version. SM-G900P.
It was working fine all day. sometime during the night it just restarted while i was browsing the internet (while waiting for Jurassic World to play) and the error popped up saying unable to complete encryption due to interruption. There is a button to that says "reset device" but it doesn't work.
I tried to do a factory reset by holding the "home+VOL UP+ power button" but after it loads past the recovery mode. All i see is the android with the red exclamation mark and then the phone just automatically restarts.
To my knowledge this phone isn't rooted.
I was wondering if anyone had any advice as to what i can do to fix my phone.
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"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Your screen shot shows your in download mode,which is home+power+volumne down. Need to make shjre to use volumne up for recovery mode
if i have helped in any way,please hit the thanks button.

autotech40 said:
Your screen shot shows your in download mode,which is home+power+volumne down. Need to make shjre to use volumne up for recovery mode
if i have helped in any way,please hit the thanks button.
Click to expand...
Click to collapse
Hey I appreciate your input, I only included that download screen to show more info about the phone.... As I have stated in my post that I tried to do a factory reset via holding the PWR,VOL+,and HOME button but after the recovery mode loads. I just get the dead android with the red triangle of death. (red exclamation mark) and you know how usually after the recovery mode loads you have the list of options on the side that you can scroll through using the vol buttons it was not there. Then the phone would just restart after a few seconds. I tried to hold the VOL+ and POWER button after the recovery mode to see if maybe it would do something but it did't work...
So far I've ran into one other person with the problem and they just gave up and bought another phone! Wish me luck!

Found a solution yet?
I have the same issue, happened in the morning after my alarm went off. Luckily after and not before otherwise I might have been late to work...
Anyway I can't do a factory reset either. Was thinking about flashing the firmware but can't seem to load the bootloader screen either.
Have you found a work around?

Guys, I just went through somewhat similar, but for SM-G900F international version. You might want to take a look: http://forum.xda-developers.com/galaxy-s5/help/s5-sm-g900f-multiple-fatality-soft-t3351343.

cool down
I know i am late but when the triangle comes up with dead android just use power button once and screen will show options

Related

[Q] Help: I Bricked My Device?

I've been hacking away at this Captivate for a month since I got it. Maybe a hundred times going into download mode. But, now I cannot get my device into download mode from the: "PHONE --/\-- COMPUTER" screen.
Here's what I've been doing since I've had the phone:
- Pull battery, sd, sim
- Put battery in
- Put USB in
- Hold both Volume and Power down
- Once the PHONE--COMPUTER screen goes black, wait.
- After it goes black one more time, let go of Power button
What is going on? Am I screwed here? I was applying the Ext2 (2.3) lag fix over JH2 when this happened, here's my CMD:
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"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Was your phone rooted before you tried the fix?
NikAmi said:
Was your phone rooted before you tried the fix?
Click to expand...
Click to collapse
Of course! I even pressed "Allow" on superuser. The fix won't continue past a few lines without root access.
pull the battery, sim card, sdacard...
put in the battery, hold volume down, plug in the usb cable and keep holding volume down until you get into download mode.
designgears said:
pull the battery, sim card, sdacard...
put in the battery, hold volume down, plug in the usb cable and keep holding volume down until you get into download mode.
Click to expand...
Click to collapse
Worked like a charm!
Super super odd. I've been getting taking this thing into download mode like every 2 minutes since I've had the device. Never had a problem till now!
Why wouldn't my usual procedure in the OP work? It always has for me?
kennethpenn said:
Worked like a charm!
Super super odd. I've been getting taking this thing into download mode like every 2 minutes since I've had the device. Never had a problem till now!
Why wouldn't my usual procedure in the OP work? It always has for me?
Click to expand...
Click to collapse
I think those are higher level methods, something may have been messed up and keeping them from working.
I am pretty sure this method is a lower level method that will always work.

Safe Mode?

I was using the Music player. After an MP3 file ended I looked at my phone and it was in Safe Mode (the text "safe mode" was in the block in the lower left-hand corner of the screen.
My live wallpaper was replaced the default Nexus wallpaper. I rebooted and it came back to normal. Any idea why this happened? I don't believe my phone rebooted into Safe Mode. It seemed to just enter into that state.
Any ideas?
all android phones have a SAFE MODE
each phone has a different combination of keys, or screen wipe, or combination of both to enter into the SAFE MODE
as the name implies it is just like your PC machine, it lets you go into SAFE MODE to fix whatever problem might be preventing it from working normally
rebooting the phone will go back to Normal Mode
My Nexus S did something similar just now. Screen off, screen on in safe mode.
Does anyone know why I would nearly instantly switch to safe mode?
I'm on ASOP 2.3. I rebooted and everything was normal.
To boot into safe mode, you hold the 'menu' key while booting
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"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I'm sorry if my post was unclear.
I did not hold down the menu key on boot. I did nothing special to enter safe mode.
My phone was on, I blanked the screen with browser and LauncherPro running, and when I unblanked my screen 5sec later it was in safe mode with the default launcher.
Has anyone else seen this specificity?
Supermighty said:
I'm sorry if my post was unclear.
I did not hold down the menu key on boot. I did nothing special to enter safe mode.
My phone was on, I blanked the screen with browser and LauncherPro running, and when I unblanked my screen 5sec later it was in safe mode with the default launcher.
Has anyone else seen this specificity?
Click to expand...
Click to collapse
Are you sure your phone didn't reboot on its own you just happened to hold the menu button? xD
That would be a slim chance. The time from me blanking the screen and putting it in my pocket to pulling it out again was maybe 5 seconds. I didn't see the nexus boot screen, so I don't think it did. But I guess it's possible.
I haven't had it happen since then.

Sensation Safe Mode

Hi I accidentaly stumbled upon a "Safe Mode" on the HTC Sensation.
It adds a text box that says "safe mode" in to the left bottom corner, havent figured out yet what it really does. exept this.
I accidentaly held the volume up rocker pressed down after the HTC logo screen on boot up and this is what i got.
Does anyone know what it is for?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
How can I enter safe mode?
In order to enter safe mode, please turn off the phone. Then briefly press the Power button to turn on the phone. While the phone powers on, press and hold the Volume down button until phone loads the OS and "Safe Mode" should appear on the lower left part of the screen
NOTE 1: If the process does not allow you to enter safe mode, kindly remove the back cover, remove the battery and then place it back in.
NOTE 2: Safe mode is a way wherein you can view built-in applications without hard-resetting the phone.
sts_fin said:
How can I enter safe mode?
In order to enter safe mode, please turn off the phone. Then briefly press the Power button to turn on the phone. While the phone powers on, press and hold the Volume down button until phone loads the OS and "Safe Mode" should appear on the lower left part of the screen
NOTE 1: If the process does not allow you to enter safe mode, kindly remove the back cover, remove the battery and then place it back in.
NOTE 2: Safe mode is a way wherein you can view built-in applications without hard-resetting the phone.
Click to expand...
Click to collapse
http://www.htc.com/sea/faqs.aspx?p_id=399&cat=5526&id=169050
I still don't really get the point of this functionality...
Haha i understand why the stupid Windoze has it - cause its a stupid OS. But why on earth did they put safe mode on android????
Maybe it has something to do with the contract that htc has with microsoft about the "flagship phones must come out with windows os first"..
Hmmm maybe we are running Sense windows and not android... Thats why they locked the bootloader, so we will never find out by trying to install Android...
Wouldnt that be weird haha.
P.s. - im joking.
Sent from my HTC Sensation 4G using Tapatalk
This mode is in case you have some problems with your downloaded apps that prevent phone from functioning normally. From here, phone only loads OS and apps that were pre-installed form the factory so you can un-install troubled items and/or use your phone without doing full factory reset.
my sensation stuck in safe mode...
try 1, 2 , 3 ROMS and its the same thing...
It is that the ROMs is not suported for my device!?
Any ideas?
Regards

GT-P3110 "hard"-bricked?

Hello!
I today received a tab2 because it's "bricked".
Indeed, I cannot put it on, nor can I enter neither recovery nor download mode.
The only things I can see is, only when charging (!) 2 different screens (see attachments):
The first is made of one green line where you can read: " "charging_7.jpg" draw failed" [n°1*]
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"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The second is a green line where you can read "ani_upload_4_unknown_reset.jpg" draw failed". [n°2*]
As I said, I can't reach these screens when tab seems to be charged.
I've tried to connect to my pc, but it's not recognised, nor by the pc itself, nor in Odin3. My Samsung drivers ARE correctly functionning!
To get the first screen [n°1*] I only have to put the device plug into the charger.
To get the second screen [n°2*] I need to push on BOTH volume up AND down + power button, then release one of the two volume button (works with both vol+ or vol-)...
Tried to simply hold vol- button + power, nothing happens. Same with vol+ and power buttons.
Could someone please help me? Thanks in advance!!
néonaloj said:
Hello!
I today received a tab2 because it's "bricked".
Indeed, I cannot put it on, nor can I enter neither recovery nor download mode.
The only things I can see is, only when charging (!) 2 different screens (see attachments):
The first is made of one green line where you can read: " "charging_7.jpg" draw failed" [n°1*]
The second is a green line where you can read "ani_upload_4_unknown_reset.jpg" draw failed". [n°2*]
As I said, I can't reach these screens when tab seems to be charged.
I've tried to connect to my pc, but it's not recognised, nor by the pc itself, nor in Odin3. My Samsung drivers ARE correctly functionning!
To get the first screen [n°1*] I only have to put the device plug into the charger.
To get the second screen [n°2*] I need to push on BOTH volume up AND down + power button, then release one of the two volume button (works with both vol+ or vol-)...
Tried to simply hold vol- button + power, nothing happens. Same with vol+ and power buttons.
Could someone please help me? Thanks in advance!!
Click to expand...
Click to collapse
Hard to get it working when there is no download more or recovery or not recognized on the pc, the only solution left after this is a riffbox or jtag.
billysam said:
Hard to get it working when there is no download more or recovery or not recognized on the pc, the only solution left after this is a riffbox or jtag.
Click to expand...
Click to collapse
Thank you for your response, I was beginning to despair ...
For cons, I do not understand what a "riffbox or jtag" are, can you explain me please? Thanks!!!
Edit: I've googled it to find out what it is... Not for me of course. No other solution I suppose in regards of the many answers I received?...
néonaloj said:
Thank you for your response, I was beginning to despair ...
For cons, I do not understand what a "riffbox or jtag" are, can you explain me please? Thanks!!!
Edit: I've googled it to find out what it is... Not for me of course. No other solution I suppose in regards of the many answers I received?...
Click to expand...
Click to collapse
I won't suggest you to dig out more in this regards by yourself. riffbox and jtag are better left out to the tech guys who will charge money.
any other process will involve a lot more which is not worth the hassle and risk.

Leagoo T5c stuck

hello xda members,
I have Leagoo T5c . problem; one morning it shows errors that home screen and some other google service not responding. i restarted phone. and now it shows ' powered by android' till battery drain. hard reset not working (i cant get to it). when i trying to connect to laptop device manager shows unknown device for few sec, after hard reset combination.
I tried to contact seller and manufacturer I used jut month after buying. what would be suggestion if they don't help? re flash? I would need link or instruction, because i haven't done it before.
mobremontas said:
hello xda members,
I have Leagoo T5c . problem; one morning it shows errors that home screen and some other google service not responding. i restarted phone. and now it shows ' powered by android' till battery drain. hard reset not working (i cant get to it). when i trying to connect to laptop device manager shows unknown device for few sec, after hard reset combination.
I tried to contact seller and manufacturer I used jut month after buying. what would be suggestion if they don't help? re flash? I would need link or instruction, because i haven't done it before.
Click to expand...
Click to collapse
hello,
less help form manufacturer, the same what you can find on web.
Problem: I try to reflash software with Upgrade Download, but on 42 sec. (register reading) it stops. any suggestions
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"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
what's up your t5c now ?
Hello,sorry but that's my 1st time in a forum,and i hope to write in the right place... Ok,listen please, i try a disaster! In a moment of confusion and disattention I’ll wipe all sistem with twrp,and i repeat WIPED All Sistem. I never had do Nand backup. Now, phone is always started in 1st start sreen with only Android word on screen. It doesn’t shut down and if i try to push off,in some secons it restart. I have a leagoo t5c. With pc i’d downloading every drivers and firmware,but pc doesnt see phone,or if it do that,spd can’t install firmware. Can you teach me,if there’s a metod,to reinstall all system if it is possible with Windows 10. Thank’s for attention, have a nice day to everybody!
I don't know if you finally got to salvage your T5c, but in order for the flashing app to recognize your phone, you must leave it turned off, THEN plug it into a USB port on your PC, THEN press the Power button AND Volume Up button AND Volume Down button at the same time.
You wait a few seconds, and you should see the phone appear in the flashing app main window with the word "Ready" in the lower left corner. Then you can click on the Download button in the top menu bar, and wait until you see a green "Passed" mention. Then you can unplug your phone and either configure it as a new device (that's what I do) or restore content from a backup.

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