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A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
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upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
I just recently rooted her shift. everything was going great. Last night her phone died and when put back on the charger (usb or wall), it wouldnt charge. the red charging light would come on for a few seconds, but immediately go off. thinking to rule out the charger because we use the same cords to change our phones and my evo is still working and charging atm. Im thinking its got to be one of two things:
1) Bad Port
2)Bad Battery.
3)Both??
before i take this in to sprint to be looked at, can anyone on here advise me on what could be causing this and if i can fix it without bringing it in?? Any help would be greatly appreciated.
Just leave it on the charger its suppose to do that on a dead battery. Leave it charging and after ten minutes or so, the charging light will be on completely. It happens to me all the time
Screen Wont come on....
ok, So we got the battery to charge. Seems like it turns on, however now we cant see the screen. its like the screen has died or went out. Please, if anybody can give me some advice on what to do with it.....im bout ready to bring this into sprint to see what they say.
Try a battery pull and reboot
Sent from my PG06100 using Tapatalk
sunnyboymark said:
I just recently rooted her shift. everything was going great. Last night her phone died and when put back on the charger (usb or wall), it wouldnt charge. the red charging light would come on for a few seconds, but immediately go off. thinking to rule out the charger because we use the same cords to change our phones and my evo is still working and charging atm. Im thinking its got to be one of two things:
1) Bad Port
2)Bad Battery.
3)Both??
before i take this in to sprint to be looked at, can anyone on here advise me on what could be causing this and if i can fix it without bringing it in?? Any help would be greatly appreciated.
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If you get a light when you plug it in it's probably not the port. I just had to replace the battery in my Evo, but the symptoms weren't the same as what you described. Mine just quit holding a charge for anything more than about 15 minutes off the charger. Just out of curiosity, what happens when you try to boot into recovery? There's a chance that something went wrong on the last flash. If you can get a decent amount of charge, and can get to recovery, try a fresh flash with a full wipe(data, dalvik and cache) and see what happens. Just make sure you have 35% or better on the battery. If it shuts off halfway through the process it bricks the phone from what I understand.
sunnyboymark said:
ok, So we got the battery to charge. Seems like it turns on, however now we cant see the screen. its like the screen has died or went out. Please, if anybody can give me some advice on what to do with it.....im bout ready to bring this into sprint to see what they say.
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Clean out the Charger port with Compressed Air. Try different HTC USB Cables, and keep in mind the knock off cables can cause all kinds of issues. But if the screen is not coming on, you can try to RUU it back to Stock 2.2. But if that still doesn't bring the screen back you may have to take it into Sprint.
Bought a Nexus S advertised as "new" from an eBay seller with high ratings. Phone arrived. Not entirely sure it's new because it did not have the factory film covering the screen, but it's in good shape.
Problem is, I can't get the thing to turn on. I put the battery in and tried to turn it on. No go. So I figured the battery might be dead. It's been plugged in now for the past 15 minutes and it still won't turn on. I made sure that I had properly seated the battery, and it still won't turn on.
I figure if the thing really is new and has just been sitting around for 1 year or longer, the battery might just be dead. Unfortunately, I have no way of confirming that, but the phone will not turn on even when plugged in. Nor am I getting any sort of charge indication.
Any thoughts or advice?
Try AdamOutler's tools to resurrect it (do a search, I'm on my phone) and maybe try a new battery.
Beyond this, get a refund.
Don't really want to buy a new battery. Some phones will power on when they are plugged in even with no battery. Does the Nexus S do that? If so, it would confirm that the phone itself is dead rather than just the battery, because it won't turn on even when plugged in.
Edit: I also tried a different charger that I know works. Still no luck.
You can get a battery off of eBay for five dollars. You will be out five bucks just to confirm your suspicions. If that doesn't work, along with Harbbs' suggestion, get a refund for the phone.
Sent by pocket technology.
Ok cool, thanks for the advice. I just wanted to make sure I wasn't missing some secret handshake or something =P I've tried holding the power button down for at least 10-15 seconds. Couldn't possibly require longer than that I imagine.
Yeah. I've never experienced the issue you're talking about. Hopefully its something small and maybe someone else has something else you can try and chimes in.
Sent by pocket technology.
Oh, one other idea. I'm trying to turn it on without a sim card, since I've only got a microsim right now. I've never heard of a phone that would only turn on with a sim card in it, but please let me know if anybody thinks this could possibly be the problem.
Phone turns on without a SIM, makes no difference until inside the OS.
Phone requires a battery. Charger won't keep the phone on without one. It's not a Nokia.
As a matter of fact you could use 3 AA batteries in a holder (preferrably rechargeables for a lower voltage) to test, see battery benchmark thread for more details here.
I would first start by trying out AdamOutlers unbricking tool.
Mm, didn't read the OP carefully enough. Never mind. >.>
couldn't find any info so i'll see if i can hopefully get some answers
been running my inspire using Existz's ICS rom via the ace hack kit. no problems. i went and picked up an infuse 4g and decided to use it. so had that rooted and running. yesterday backed up everything on the inspire and removed the sim and sd card started using them in the infuse. was still playing games and such on the inspire. here's were things started to act weird. plugged in both phone on the wall charger and powered off the inspire. well it kept rebooting in recovery. i'd go down to power off and it'd come back on. did this maybe 3 times and then finally stayed off. today went to show a friend that was interested in it and it would not power on. no led light, nothing. plugged it in and still nothing. put in the spare battery and no led light or anything. tried to put it into recovery, nadda. put the sim and sd card in thinking it may make a difference, nope. so i'm not getting any power.
any help is appreciated.
BLU CIVIC said:
couldn't find any info so i'll see if i can hopefully get some answers
been running my inspire using Existz's ICS rom via the ace hack kit. no problems. i went and picked up an infuse 4g and decided to use it. so had that rooted and running. yesterday backed up everything on the inspire and removed the sim and sd card started using them in the infuse. was still playing games and such on the inspire. here's were things started to act weird. plugged in both phone on the wall charger and powered off the inspire. well it kept rebooting in recovery. i'd go down to power off and it'd come back on. did this maybe 3 times and then finally stayed off. today went to show a friend that was interested in it and it would power on. no led light, nothing. plugged it in and still nothing. put in the spare battery and no led light or anything. tried to put it into recovery, nadda. put the sim and sd card in thinking it may make a difference, nope. so i'm not getting any power.
any help is appreciated.
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If the phone is not booting at all and even trying a spare battery is not showing signal of life, then take it to a service centre. When the phone is plugged is showing the led light?
No, no led light anymore. Unsure of how whatever happened happened.
Sent from my SGH-I997 using xda app-developers app
BLU CIVIC said:
No, no led light anymore. Unsure of how whatever happened happened.
Sent from my SGH-I997 using xda app-developers app
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Try another cable, maybe is failing and the battery just discharge 100%. Have you tried plugging it to the PC?
glevitan said:
Try another cable, maybe is failing and the battery just discharge 100%. Have you tried plugging it to the PC?
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plugged it into the computer and the pc "device connected" sound came on and installing driver pop up window came up, but nothing from the screen or led
BLU CIVIC said:
plugged it into the computer and the pc "device connected" sound came on and installing driver pop up window came up, but nothing from the screen or led
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maybe the screen has issues. Are the capacitive buttons doing anything when you touch them?
No, buttons aren't lighting up either. Going to try some more different cords and try plugging it into my wife's mac book and see if that does anything.
Sent from my SGH-I997 using xda app-developers app
well still nothing. any recommendations on where i can take or send my phone to get repaired?
BLU CIVIC said:
well still nothing. any recommendations on where i can take or send my phone to get repaired?
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I have no idea about that...but send an email to HTC to see what they tell you...
Try letting it sit and charge for a while second try to boot into hboot. I'm assuming that you rooted your phone so going through HTC for repair is not an option. I had a similar issue I ended up booting into hboot and then flashing a stock rooted img and starting all over with my phone.
Since your computer recognizes the device, did you try to send it a reboot command via adb?
Sent from my Inspire 4G running AOSPX-BR7
No I did not. Not sure how to to do it that way, but I'm sure I can find out how.
After reading a couple threads where people have had the same issue, I left the battery in it and placed it on the nightstand. It started to vibrate a few times and when I hit power I get a solid red led. Will have to search and see what that means.
Sent from my SGH-I997 using xda app-developers app
It sounds like it could be a bad battery. Given the red light, what has me wondering in the vibration prior to you pushing the power button. It almost sounds like the phone shutting down from low battery, but you said it wasn't on.
Sent from my Inspire 4G running AOSPX-BR7
Just a little note on Android phones. If you let them die completely they will not charge the battery from a PC or computer of any kind. The ports on a PC only provide 500ma max and it require at least 1 amp to charge a dead battery. That can only be accomplished by the wall charger that was supplied with the phone. If you are using another charger make sure it says on it that is can supply at least 1 amp or 1000ma any thing less will not charge a dead battery. Also note if the battery is completely dead, then the phone will not charge any way. The phone has to be able to power up and load the OS in order to charge. Androids use a software based charger that does not know how to charge unless the phone can boot and preload the the boot part of the OS. You may need an external charger the battery alone can be placed in or buy a new battery as they will usually have enough of a charge to get you going.
As the previous poster said, it sounds like you have a bad cable from the beginning and all you did is discharged it completely. Get a new cable and try the wall charger. If that does not work then spend 20 bucks and get a new battery.
jrloper said:
It sounds like it could be a bad battery. Given the red light, what has me wondering in the vibration prior to you pushing the power button. It almost sounds like the phone shutting down from low battery, but you said it wasn't on.
Sent from my Inspire 4G running AOSPX-BR7
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vibrated a couple times when i was in bed. got up and hit the power button and just the red light would come on, nothing else. generally when i had a low battery the phone would boot up, then shut off. not in this case
Solarenemy68 said:
Just a little note on Android phones. If you let them die completely they will not charge the battery from a PC or computer of any kind. The ports on a PC only provide 500ma max and it require at least 1 amp to charge a dead battery. That can only be accomplished by the wall charger that was supplied with the phone. If you are using another charger make sure it says on it that is can supply at least 1 amp or 1000ma any thing less will not charge a dead battery. Also note if the battery is completely dead, then the phone will not charge any way. The phone has to be able to power up and load the OS in order to charge. Androids use a software based charger that does not know how to charge unless the phone can boot and preload the the boot part of the OS. You may need an external charger the battery alone can be placed in or buy a new battery as they will usually have enough of a charge to get you going.
As the previous poster said, it sounds like you have a bad cable from the beginning and all you did is discharged it completely. Get a new cable and try the wall charger. If that does not work then spend 20 bucks and get a new battery.
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well i have 2 batteries, 2 different plug adapters, 3 different cords and a car charger. tried six different ways charging from a wall adapter and flip flopped batteries as i changed cords and plugging it into the car charger. each cord and the car charger works with my infuse and worked with the inspire that day. battery was at 3/4 when i plugged it in. i guess could try a new batter, but i'm doubtful.
Let me lay down the story first:
It all started when I tried out multiROM for the LG G3. I was running cm12 perfectly fine, unlocked and everything. Amazing battery life. But MultiROM barely worked, even though I followed the instructions exactly, I had many errors trying to get anything to boot properly. I got help with it, but ended up getting rid of multirom via internal storage (where it was) and flashing a normal, non modified TWRP 2.8.4.0. This is where stuff starts getting weird.
After getting rid of multiROM and flashing cm12 again from backup, I noticed my phone wouldn't take a charge at all. It was booted up and running at about 30% battery. My PC wouldnt do anything when I plugged it into my computer, too. I thought it was just Cyan being weird, so I rebooted into twrp and tried plugging in. No buzz, still wouldn't take a charge. For some reason, turning the phone off and plugging in the charger while it was off actually turned it on. So the charging port has to be working, the phones just being weird... but then I decided to smell the charging port. Smells like pure burning electronics. I rebooted the phone with the cable plugged in, and it boots up and charges. This is odd, because i can no longer plug the cable in while the phone is on, i have to reboot it with the cable in now in order to get it to charge. I tried flashing back to stock ROM, and same exact issue happens. Not only that, but the battery no longer holds a charge for more than a day on one full charge. It lasts about 3-4 hours now.
Please, xdaers, help a brotha out. I'm really pissed about whatever the hell is happening to my G3. It still works fine, I just have to reboot it with the cable in in order to get it to charge at all and the battery life sucks on top of that.
Note: One time after all this happened, the phone died fully. Plugging the charger in, the battery logo was flashing on and off. I tried multiple cables and chargers with the same problem. I pulled out the battery with the cable still in, and the battery logo actually stayed on the screen and once I put the battery back in, it charged again. THIS IS MAJORLY CONFUSING and hard to explain so I will clarify my issue if you are confused with my post.
Also, the phone likes to get really hot and die fast by itself even without the charger plugged in now.
thanks guys
Hi
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Good luck!
So you flashtooled back to stock? And still persists? If so you next option is to buy both a battery and a charging port and do some trouble shooting.
2SHAYNEZ
King Ramen said:
Let me lay down the story first:
It all started when I tried out multiROM for the LG G3. I was running cm12 perfectly fine, unlocked and everything. Amazing battery life. But MultiROM barely worked, even though I followed the instructions exactly, I had many errors trying to get anything to boot properly. I got help with it, but ended up getting rid of multirom via internal storage (where it was) and flashing a normal, non modified TWRP 2.8.4.0. This is where stuff starts getting weird.
After getting rid of multiROM and flashing cm12 again from backup, I noticed my phone wouldn't take a charge at all. It was booted up and running at about 30% battery. My PC wouldnt do anything when I plugged it into my computer, too. I thought it was just Cyan being weird, so I rebooted into twrp and tried plugging in. No buzz, still wouldn't take a charge. For some reason, turning the phone off and plugging in the charger while it was off actually turned it on. So the charging port has to be working, the phones just being weird... but then I decided to smell the charging port. Smells like pure burning electronics. I rebooted the phone with the cable plugged in, and it boots up and charges. This is odd, because i can no longer plug the cable in while the phone is on, i have to reboot it with the cable in now in order to get it to charge. I tried flashing back to stock ROM, and same exact issue happens. Not only that, but the battery no longer holds a charge for more than a day on one full charge. It lasts about 3-4 hours now.
Please, xdaers, help a brotha out. I'm really pissed about whatever the hell is happening to my G3. It still works fine, I just have to reboot it with the cable in in order to get it to charge at all and the battery life sucks on top of that.
Note: One time after all this happened, the phone died fully. Plugging the charger in, the battery logo was flashing on and off. I tried multiple cables and chargers with the same problem. I pulled out the battery with the cable still in, and the battery logo actually stayed on the screen and once I put the battery back in, it charged again. THIS IS MAJORLY CONFUSING and hard to explain so I will clarify my issue if you are confused with my post.
Also, the phone likes to get really hot and die fast by itself even without the charger plugged in now.
thanks guys
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Don't know about the charging port, but as far as battery life I'm getting the same thing, except mine lasts about 2 hours, I've decided I'm selling the phone while its still worth a bit of money, probably getting a Note 2 or Xperia Z2, I've been very unhappy with this phone, also my battery cover is falling apart and cracking,
SmokeyTech1 said:
Don't know about the charging port, but as far as battery life I'm getting the same thing, except mine lasts about 2 hours, I've decided I'm selling the phone while its still worth a bit of money, probably getting a Note 2 or Xperia Z2, I've been very unhappy with this phone, also my battery cover is falling apart and cracking,
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Well I've had none of your problems. Note 2 or z2 is a downgrade. Have fun with that... Sucks your experience hasn't been a good one. Cheers
2SHAYNEZ
I get 13+ hours with 4 to 5 hours screen on time and 1to 2 hours of talk time. So I don't think your battery issue is normal for this phone. You have either a defective battery or phone or an app that is misbehaving.
I'm having the exact same problem with LG G3.
Can only charge when rebooted. And even then the charge indicator does not show charging.
I have to go into setting->battery where it shows 'charging'
I have tried new battery and cleaning port.
Anyone figure this out...?
My battery drained very fast before too after backed up to stock, but after I upgraded to 5.0, my phone can lives up to next morning!
Sent from my LG-D850 using XDA Free mobile app