Bought a Nexus S advertised as "new" from an eBay seller with high ratings. Phone arrived. Not entirely sure it's new because it did not have the factory film covering the screen, but it's in good shape.
Problem is, I can't get the thing to turn on. I put the battery in and tried to turn it on. No go. So I figured the battery might be dead. It's been plugged in now for the past 15 minutes and it still won't turn on. I made sure that I had properly seated the battery, and it still won't turn on.
I figure if the thing really is new and has just been sitting around for 1 year or longer, the battery might just be dead. Unfortunately, I have no way of confirming that, but the phone will not turn on even when plugged in. Nor am I getting any sort of charge indication.
Any thoughts or advice?
Try AdamOutler's tools to resurrect it (do a search, I'm on my phone) and maybe try a new battery.
Beyond this, get a refund.
Don't really want to buy a new battery. Some phones will power on when they are plugged in even with no battery. Does the Nexus S do that? If so, it would confirm that the phone itself is dead rather than just the battery, because it won't turn on even when plugged in.
Edit: I also tried a different charger that I know works. Still no luck.
You can get a battery off of eBay for five dollars. You will be out five bucks just to confirm your suspicions. If that doesn't work, along with Harbbs' suggestion, get a refund for the phone.
Sent by pocket technology.
Ok cool, thanks for the advice. I just wanted to make sure I wasn't missing some secret handshake or something =P I've tried holding the power button down for at least 10-15 seconds. Couldn't possibly require longer than that I imagine.
Yeah. I've never experienced the issue you're talking about. Hopefully its something small and maybe someone else has something else you can try and chimes in.
Sent by pocket technology.
Oh, one other idea. I'm trying to turn it on without a sim card, since I've only got a microsim right now. I've never heard of a phone that would only turn on with a sim card in it, but please let me know if anybody thinks this could possibly be the problem.
Phone turns on without a SIM, makes no difference until inside the OS.
Phone requires a battery. Charger won't keep the phone on without one. It's not a Nokia.
As a matter of fact you could use 3 AA batteries in a holder (preferrably rechargeables for a lower voltage) to test, see battery benchmark thread for more details here.
I would first start by trying out AdamOutlers unbricking tool.
Mm, didn't read the OP carefully enough. Never mind. >.>
Related
So I wanted to see if my phone would survive a 20min dip in the pool and well it just may have. I waited a day for it dry and had it in rice to help draw out the water. It wouldnt turn on. I took it to ATT and they put in a new battery and it turned on but turned off. I left it hooked up to the charger overnight and woke up this morning to find it at the please insert SIM screen. Now I can only get it to the bootloader screen and it turns off. Anybody have some suggestions on things I can try to get it running again? Nothing is off limits since it not like i have to worry about breaking it....
Tilt2
Update: Plugged it back in the charger and it went all the way to sense again. It says low battery and to connect to charger even though it is, so I'm thinking new battery?
First all leave it to dry some more,another day or so,then try it,i would also get another battery .
by the sound of it the device had not dried properly before you tried to power it on.
good luck.
I just went to ATT to try another battery, but it wouldnt turn on now. Maybe the battery contacts on the phone need to be replaced, is there a place to get parts or to test what needs to be replaced. I have a multimeter and soldering iron.
When you dried it did you have the pc board exposed or has the case still been sealed?
good day.
still sealed. it turned on, i refuse to believe there is still water in there even if that is the fact.
sookster54 said:
Get a bag of rice, fill a large bowl halfway and put the disassembled device ontop then fill the rest of the bowl of the rice and leave for a coule days or so. It fixed my soaked Palm Pilot over 10 years ago.
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timmymarsh said:
Take out the battery, sim card etc, leave in a dry warm room for 2-3 days, do not be tempted to turn it on before this time.
Good luck, you may be lucky and it dries out fine, but if water has been in there whilst the device was on for some time, then it may be not good news.
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I Refuse To Believe A Fact.. (there might be a tee shirt here )
But anyway I'm quoting someone that would know. Our devices are like ships in a bottle. Just 1 spec of moisture across 2 legs of an integrated circuit under power will lead to certain failure.
good day.
Update: Last night I gave it another go and the phone turned on again. Earlier in the day I tried bringing it to ATT but a new battery didnt help. When it turned on for me, it would switch from battery mode to charging mode when I plugged in the charger but would still say battery low please plug in charger. Also the charging light doesn't come up when I plug it in, though the led mightve been shorted. Should I be trying to Task 29 and reflash or is this definitely a hardware problem?
Update: Today, I task29 and reflashed the rom with no problem. I even made a phone call and received a call. The speaker may be dead because it didnt ring, but it did vibrate. The main problem seems to be the power management. The phone says the battery is low and turns off after a few minutes. IT does recognize the charger in the taskbar but still has the low battery message pop up. Is there a piece of hardware that is involved in the power management that can be replaced? I was looking at this: http://cnn.cn/shop/touch-pro2-flex-cable-extusb-connector-vibrate-module-p-8259.html
A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
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upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
Like to start off saying hello, great to be here great amounts of information.
I Have me a Huawei U8800-51 (Impulse 4G).
I Just got the one used. Rooted it, and got around to working on it to get Gingerbread on it. It all worked out great.
It worked fine for 3 Days suddenly i decide to reboot it. it shut off but never came back on. Battery was fully charged.
Removing battery for an hour solved nothing. Attempting to go into debug (Vol + & - with power held down) or CW (Vol + With Power held down) resulted in nothing. The phone always when off would turn on display battery charging when connected to power. no this dose not happen.
I still think the phone is drawing power from the battery in this state because the phone would get a little worm like normal.
I talked to someone that ran into a similar issue with a different phone he once had. He Spoke that he had to download a program which was posted about on XDA, which allowed him to power on the phone by forcing the ports open when plugged into USB.
Thing is, he cant remember the name. So I hope for a little help with this. right now im stone broke so i cant afford to buy any mod cables. like JIGs or anything. If a certain cable is needed whats with the cable that makes it different? (If i have too ill rip bits from other old electronics to find a match and attach it to a old spare cable.
I think the problem with the one is related to the changes i made and something must of been buggy.
Even know i got the phone cheap and used. i hate to just ended up with a $120 Paperweight.
Worked all like new when i got it, nothing wrong with it, not even a mark on it.
Feel free to give me a answer even if you have to have Linux to do it. i got both Windows and Linux on my system.
Thanks in advance.
I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?
If it won't turn on even when plugged in, something might be fried. I know batteries can start acting weird and causing problems after a few years too, but I think this is something else.
alienjon said:
I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?
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Sent from my Nexus 6 using Tapatalk
Maybe, but I got it brand new from Google a bit over a year ago (06/2017), making me generally hope it isn't something related to 'natural causes'. I think what bothers me the most about this is that I don't know what went wrong and can't think of anyway to check. Plugging it into a wall plug to charge doesn't do anything and when I plug it into the computer my computer doesn't see that anything is plugged in (as I have installed upgrades via my computer, it definitely has the right drivers and everything to see it...).
The slightly paranoid side of me recalls back a few days ago to an article I was reading about malicious apps using phones to mine cryptocurrency, sometimes leading to those phones wearing down enough that they could even brick. Logically I'm almost positive this isn't happening for two reasons. The first being that I haven't installed anything for about a week (and the phone was working fine until this morning) and secondly because I had an app that monitored my network traffic and there wasn't nearly the throughput I'd expect for that kind of processing. Still, I can't think of what else might have happened...
sdnative1 said:
If it won't turn on even when plugged in, something might be fried. I know batteries can start acting weird and causing problems after a few years too, but I think this is something else.
Sent from my Nexus 6 using Tapatalk
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You would have noticed massive battery drain if your phone was mining cryptocurrency. Try putting it into a freezer for a bit, then see if you can get any reaction when plugging in. If not, my guess is a catastrophic hardware failure, like a bad battery which leaked & fried the board, or something like that.
If you're in the US, contact uBreakiFix (Google contracts warranty repairs through them). I've read reports of them making repairs for free, even outside of warranty.
post-mortem said:
You would have noticed massive battery drain if your phone was mining cryptocurrency. Try putting it into a freezer for a bit, then see if you can get any reaction when plugging in. If not, my guess is a catastrophic hardware failure, like a bad battery which leaked & fried the board, or something like that.
If you're in the US, contact uBreakiFix (Google contracts warranty repairs through them). I've read reports of them making repairs for free, even outside of warranty.
Click to expand...
Click to collapse
Thanks for the freezer suggestion (I recall that trick for old hard drives, but never used it myself). How long you thinking for that to do anything? I tried about 10 minutes and didn't see any difference (not sure if I should be doing something closer to an hour or more?) I did Google support (online chat) and ubreakifix was one of two other options they suggested. It looks like they're a little bit of a drive for me, but I'll see if I can't stop by in the next couple of weeks. My old Galaxy S5 will have to do in the meantime (which is slow with poor reception at this point, but it functions as a phone, so I've got that going for me
I'll try to update if/when I get details from the repair guys.
If the freezer trick did anything, it would likely be temporary (possibly enough time to get data off of it). It would really just confirm a hardware failure, which at this point is my working hypothesis.
One day my pixel randomly shut down, unresponsive, holding power button did nothing, same when I tried to plug it to a pc or when plugged in.
It restarted when i pressed power + vol- (fastboot mode) for about 40secs - I know, it's a lot, never knew what happened.
Then it just worked normally
Hi all,
A little backstory first. I'm very new to XDA, so please let me know if my title formatting is wrong or if this is the wrong category or something else.
I had a Nokia 7.1 for about three years. It broke about two months ago, without a warning. The way it broke was rather strange: I plugged it to a charger with 0% of battery on it. I went to check in 10 minutes or so, and the phone was showing 38% charge. I thought that was weird since the phone should not charge that fast. I didn't care about it too much, powered it on and went to get some food. After coming back, the screen was pitch black. I didn't get to see if it ever even powered on, I only saw the "Android One" logo before going to eat. I tried everything to power it on, but nothing worked. I made sure that the charger was not the problem either. It may be worth noting that the battery life had been degrading for quite a while and wasn't great anymore. I figured that the battery might have died. So, I ripped the phone apart with a rather inappropriate tool (which was probably a huge mistake, but I didn't think it would matter at the time): a regular knife. As I was unplugging the battery from the motherboard, using the knife to pop the connector out, I saw a small spark. After some days of waiting, I got my replacement battery and installed it. Still nothing. I started to suspect a motherboard issue and took the phone to a repair shop. They confirmed it: it was indeed a motherboard issue. Now, I have a few questions that I would really appreciate getting help with:
1. My current theory is that the battery died first. When removing it, the sparks fried the motherboard and this is when the phone broke completely. Do you think this is possible? What is your theory?
2. Is there any possible way to fix the motherboard in this case?
3. If the phone cannot be fixed (which is very likely), is there a way to clone the phone storage onto another device / mass memory without being able to turn the phone on? The reason I want to save this phone so bad is that I have some important 2FA codes in there, can they be saved?
Any help would be greatly appreciated! If you need any extra information regarding this, let me know.