Mailwise battery drain - Galaxy S6 Q&A, Help & Troubleshooting

I'm using Mailwise on my S6 and have noticed a big battery drain. About 30%. I have 4 accounts - one imap on manual sync, and one imap and 2 exchange all on 15 minute sync. This is an unreasonable drain right? Has anyone else had this issue and found a fix?

MrPez said:
I'm using Mailwise on my S6 and have noticed a big battery drain. About 30%. I have 4 accounts - one imap on manual sync, and one imap and 2 exchange all on 15 minute sync. This is an unreasonable drain right? Has anyone else had this issue and found a fix?
Click to expand...
Click to collapse
Depends, if you haven't really used your phone all day, then it would be normal for this app to read a high percentage of the total use...

Yeah, that was with my phone down to 11% after 11 hours. I had hoped for better!

High battery usage after installation
Dear MailWise users,
When you install MailWise for the first time and add an account (or more than one) there is a large amount of work initializing your account properly. We do not use any server and therefore all processes are taking place on your mobile device. It means that when you first use MailWise we expect that there will be a high CPU usage that will drop after about 24 hours.
How is your battery usage rate now?
If you still experience that issue - Could you please send us a message via Menu --> Help --> Contact us ( type "Problems and Defects")?
Please describe your issue in a few sentences - we will get system logs in the message we receive and analyze them.
Best Regards,
MailWise Team

Related

windows live question

hey guys, i just set up my hotmail to download via windows live. i noticed under the sync schedule that there is an option to download "as emails come in" kinda like push email. my question is this; is this true push or is it just constantly polling the servers, thus draining my battery very quickly..
It's push. Your battery is safe. (Other than, of course, all the other mysterious battery-draining quirks these phones have.)
cool, i had no idea, thought it was gonna be constantly polling and kill my battery. good to know, thanks
i believe it's a constant polling. i was reading on that earlier and the windows live "help" says that the alert when it arrives mode requires a constant connection.
here's the exact quote from the help/FAQ:
Q: How can I improve my battery life when using the software?
A: Windows Live for Windows Mobile requires a permanent data connection if you have your "Sync Frequency" set to "As Items Arrive," resulting in potentially high battery drain on certain devices if you receive lots of e-mail. If you experience excessively short battery life, you can take steps to increase it. To improve your battery life, you can set your "Sync Frequency" to something other than "As Items Arrive." This action will extend battery life, though "your mileage may vary" depending on how you use Hotmail and how much mail you receive.
ha hmm... who to believe.... but i think ur right mputtr... i might try it out and see how it affects my battery.. thanks for the heads up tho
omaralt said:
hey guys, i just set up my hotmail to download via windows live. i noticed under the sync schedule that there is an option to download "as emails come in" kinda like push email. my question is this; is this true push or is it just constantly polling the servers, thus draining my battery very quickly..
Click to expand...
Click to collapse
what version of windows live do you have running? i've tried a few for the fuze and haven't had any succes. if yours is the WLM with msn messenger do you ming posting it?
hey, i also tried multiple versions, and none of them worked. however, when i flashed romeo's rom it had windows live working perfectly on there. i have no idea how to extract it....
mputtr said:
i believe it's a constant polling.
Click to expand...
Click to collapse
There's a difference between constant polling and a constant connection. In order to have push mail you have to have a constant connection. Polling means you connect, poll for mail, and disconnect.
The push in Windows Live is similar to Active Sync with Exchange.
so does that mean it doesnt drain the battery constantly? are you saying its constant connection or constant polling?

Actve Sync application

Hi there!!
A question concerning perfomance of active sync on HTC Touch Pro T7272. The problem is how to deactivate this application. It seems that it works automatically and I wonder whether this has any connection with the fact that the battery power is consumed very quickly. The application is on even when there is no computer or other device around. Anyone having any suggestions how to turn it off?
Thanks.
PS: The battery is consumed within 7 hours, is this normal?
Your battery consumption is around that of mine. 7 hours with some talking, texting and surfing and music. New batteries of course hold their charge for longer. Now that the Fuze is about a year old we see about a 25% drop in total talk time, at least I do.
If you are setup to use 'exchange' than activesync will be running a lot. Is this the case, do you have exchange running for google or your work email? In that case just reduce the frequency of email collection to increase battery life and reduce activesync from running.
Let me know...

High battery usage of Samsung email app compared to GMail

I've observed unusually high battery drain when using the Samsung email app, specifically, with multiple push accounts. I thought i'd share the results of some battery usage testing as i haven't seen this issue addressed anywhere else.
Based on the results, GMail consistently uses the same battery no matter how many accounts are enabled. While the Samsung email app has a huge increase in battery drain when using multiple push accounts, and it seems to just get worse when more accounts are enabled.
While it's typical for most people to have 1 or 2 email accounts, i've seen a lot of people complaining about unusually poor battery life and thought perhaps this would be another issue to consider for those with multiple accounts. Right now i'm getting anywhere from 24-54 hours depending on usage.
I haven't tested this with any other stock or custom rom as it would take a lot of time, so the tests aren't conclusive. If anyone else could weigh-in and comment on any battery life differences they've noticed, that would be helpful.
Results:
Baseline reference over 12 hour period
6% usage - background data disabled
8% usage - background data enabled. only email syncing disabled
GMail app over 12 hour period
9% - 1 push account enabled
9% - 2 push accounts enabled
10% - 7 push accounts enabled
Samsung email app over 12 hour period
10% - 1 push account enabled
17% - 2 push accounts enabled (2x more than GMail)
54% - 7 push accounts enabled (5x more than GMail)
Testing conditions:
-All tests were performed overnight over a 12 hour period with the LCD off and untouched.
-All tests were performed twice and the battery usage averaged out between the 2 results.
-All tests used gmail accounts.
-Push was enabled in samsung email app using exchange account with 'm.google.com'
-Background data and auto-sync enabled. Data/3g/hsdpa enabled.
-Wifi disabled.
-GPS disabled.
-Battery freshly calibrated.
-Serendipity 5.x with speedmod k13c and jk4.
I would agree although I don't have the stats. I had corporate email (exchange account) on my Captivate, and when I deleted that account, the battery lasted much longer.
Similarly anecdotal evidence here. I removed my Gmail account from the Email app (actually I just told it not to sync my Gmail account), using Gmail for that. I still have a corporate account but I set it to NOT push during off-peak hours. Since making those 2 changes my battery life, especially overnight, has pretty much doubled.
It would make sense that you see this. The gmail app only has to go to the google servers and request any new emails while the email app has to go to each place/server individually
Sent from my SGH-I897 using XDA App
Still, it's good to know that those with multiple gmail accounts could save a lot of battery life by simply switching to the GMail app. Those with corporate accounts are out of luck though.
I had a horrible battery drain related to the email app in Perception. I found the AOSP email app and installed it and my drain went away.
Might be worth a look for people experiencing email related battery drain.
You could always have Gmail manage your other email accounts like I've seen others do.

[Q] Poor battery life [with answer]

Could not understand why my new device was burning through it's battery like it was a desktop computer. I can't remember where but I stumbled across the application OS monitor and took a look to see anything untoward.
Well I have an exchange email server that I use to sync all my contacts/calendar and emails.
It would appear that the inbuilt google mail app tends to CONSTANTLY drain power whilst it is set up, I did have push mail activated and it was set to do background data et al.
Removing this has fixed my battery drain issue and I'm now using Touchdown to manage my email exchange, with push mail activated and having no such problems at all!
I'm not suggesting that everyone switches to Touchdown but it is definitely worth trying a different client if you are having problems with poor battery performance!
Hope this helps someone as it was REALLY beginning to annoy me, not even lasting a night out!
Did Google show up under your battery use?
hah2110 said:
Did Google show up under your battery use?
Click to expand...
Click to collapse
Not quite sure what you mean? OS monitor showed the system using a few resources every now and again but mail was using 30-40% almost constantly draining the battery!
Also found that leaving WIFI enabled uses VERY little battery and so I've kept that alive so that the current mail app I'm using doesn't poll and get no connection all the time (personally what I think was happening is due to me living in the middle of nowhere there was no signal and so it kept polling until it could find a signal which was using up resources).

Mail issues w/ Exchange

I've noticed that my Mail app - which I only use for corporate exchange email - occasionally causes extremely heavy battery drain, enough to kill 40-50% battery life halfway through a day. I've found no pattern for the problem, but here's what I've noticed so far when having the issue:
-Mail using upwards of 50-60% of battery consumption
-Outgoing Mail hangs up and requires multiple resend attempts and/or killing the mail service and retrying a few times.
-Settings>Apps> Running list shows 2 mail apps: EASAppSvc and EASDirectPush, running for different durations of time. (typically only shows EASAppSvc when functioning 'normally.')
-Task Manager always shows just the one main Mail app.
-Killing DirectPush seems to help the problem, but not sure if this is directly related or just triggers something else.
I can't tell if this is related to my corporate server or my phone, but while I'm at work, I've noticed my desktop email application (Outlook) working as expected but the phone Mail app having the apparent sync connectivity issues.
Currently fully stock on the OTA version of 1.85. Had the same problem on fully stock 1.73, as well. Any thoughts on how to fix this connection issue or at least what may be the root of the problem? Has anyone else had this happen? There are a number of posts about activesync delays, but all of my mail is coming in on time and as expected, it's just the sending and constant battery drain that seem to pop up for me.
Other settings of note:
-Push email during peak (not smartsync).
-Peak time set to 7am-10pm. Off peak sync set to every hour.

Categories

Resources