Database Info

9016 voicemail fix thread for Cyanogen Nightly Update users

Sent from my PC36100 using XDA App

Just thought this would be a good idea for all of us having voicemail problems.
Post solutions and comments on developing a fix here instead of clogging up the cyanogen thread.
PS the spiicytuna method posted on page one of cyanogen does nothing to fix the 9016 issue.
Sent from my PC36100 using XDA App

Call the number included in the text you get. It will ask you if you have a sms voivemail phone or smth. Press one for no, and you stop getting the texts.
/fixed

MediocreHippie said:
Call the number included in the text you get. It will ask you if you have a sms voivemail phone or smth. Press one for no, and you stop getting the texts.
/fixed
Click to expand...
Click to collapse
Tried that. You get a new text telling you to call a certain number to retrieve your voice mail.

Blacklist the number?

One way around it
Well. It seems you can go to Sprint and block the text message at the source. Just log into your account and add them to your block list.
Will have a voice mail sent to me and see if it works. I've read in other forums that it can take a month to work.
-JZ
Update: Blocking 9016 did NOT work. My VVM updates, but I still get the annoying texts.
Any suggestions?

im not sure what that 9016 issue is but i do have a voicemail notification issue so i will speak of that
the sms you receve can be avoided while messing with ur settings in google voice online... when u click edit on ur mobile number there are options to uncheck sms notifications as well as transcriptions.. mess with ur settings and that fixes that issue, now onto the annoying one...
the way that i have figured out how to temporarly remove the icon is to flash whatever the latest nightly build is using rom manager and the use the option to wipe and adding the google apps, i then wait for my phone to reboot and let rom manager do its thang then as soon as i put in all my gmail information i wait till the menu starts to pop up then quickly press menu, call settings, voicemail number then change that *86 to my 10 digit phone number then press okay then i quickly change my carrier to google voice then go through all of those settings quickly till i click finish then press okay even though i may get that error that says something like my carrier doesnt support google voice or whatever it is then i go back to the carrier option and even though google voice is already selected i click google voice again and it tells me that my number has changed... no more voicemail notification UNTIL i reboot my phone, so any new fix that maybe come out involving any other issue i choose to ignore if it means that i have to reboot my phone... also a good thing to know is once u have success of finally getting rid of the icon whenever a new build is released just install it using rom manager once again but this time DO NOT select the wipe option and rom manager will install the latest build without the voicemail icon and all ur settings will be good to go right after the install however the same rules still apply, one u reboot it will come back, so after installing the latest build just dont wipe and dont reboot after all is said and done...
even though some tard thinks me mentioning *86 as the issue is me "wasting bandwidth" i feel that that is where the issue is.. this is the only rom that i have to change the carrier settings right off the bat instead of defaulting to our sprint voicemail... im not saying im *****ing about the issue in any way but this is an issue ive been having so i thought i would mention that...
now onto things ive tried that never worked....
ive tried just keeping my sprint number as the default but that never works, my only solution has been changing to google voice quickly...
ive called myself exactly 10 times and left myself voicemail messages, then after installing the latest nightly ive change to my voicemail number to sprints and deleted all 10 msgs and that did nothing...
ive gone into the application settings and deleted the phone data cache then quickly change to google voice without success, even after changing the settings i quickly pulled my battery and then started my phone so that it would default to googlevoice and still nothing...
since rom manager has worked for me as a temp fix ive tried doing all the same stuff using ar recovery doing all wipes and whatever else is possible without success, rom manager is the only one that works for me so i just stick to that...
and for those that say the google voice is too hard to setup its really not, just quit being lazy and do ur initial setup through google.com/voice and get urself a number and play with ur settings in there and when ur done with that then start the tutorial up top

i never had this issue until went from a cm6 nightly to zenfx2.2 to update my prl then I nandroided back and now i get these texts every 5 min

I think you guys should think of using Google Voice... Unless I am misunderstanding something, this is a Sprint VVM problem right?

Jykinturah said:
I think you guys should think of using Google Voice... Unless I am misunderstanding something, this is a Sprint VVM problem right?
Click to expand...
Click to collapse
+79 10char

Google Voice is the ****! Use it, enjoy, problem solved!
Man thats some good weed!

I don't like Google Voice... It doesn't give me anything I want. I shouldn't have to get Google Voice to fix a silly problem.
//not complaining about text messages, just Google Voice.

Rudementry said:
I don't like Google Voice... It doesn't give me anything I want. I shouldn't have to get Google Voice to fix a silly problem.
//not complaining about text messages, just Google Voice.
Click to expand...
Click to collapse
Thanks for sharing. I wish my phone came root, also I like pie.

fr0st said:
Thanks for sharing. I wish my phone came root, also I like pie.
Click to expand...
Click to collapse
My phone keeps saying "fresh" over and over again and won't turn on. I am running stock froyo android CM6.0.
Can you help?
Maybe I need to update my PRI.

jwhitney83 said:
Google Voice is the ****! Use it, enjoy, problem solved!
Man thats some good weed!
Click to expand...
Click to collapse
Problem with google voice is that it sometimes disconnects for no reason. I was using it and had to change because it kept dropping me and people would tell me my voicemail did not work.
I'd be cool with G-Voice if it did not do this.

jwhitney83 said:
Google Voice is the ****! Use it, enjoy, problem solved!
Man thats some good weed!
Click to expand...
Click to collapse
Hmm my original answer is showing now after I had a small crash and rewrote the other response. Ignore this one.

Ninjack said:
The problem I had with G-Voice is that it would stop working without notice. I had people call me and say your VM is not working. That's no good.
I'd be cool with G-Voice without that problem
Click to expand...
Click to collapse
I have been using gv for awhile now no problems on cm6 nightlies

Rudementry said:
My phone keeps saying "fresh" over and over again and won't turn on. I am running stock froyo android CM6.0.
Can you help?
Maybe I need to update my PRI.
Click to expand...
Click to collapse
This is just an educated guess and not a statement of fact, but having run the Fresh ROM in the past, it sounds like at some point you flashed your phone with the Fresh ROM, and then maybe flashed back to CM6 but forgot to wipe everything?
When the Fresh ROM boots up, it does indeed say, "Fresh!", so if you're stuck in a boot loop with that ROM's data, you could hear "Fresh!" repeatedly and your phone not start up.
I would go to recovery, do the full factory reset wipe, wipe cache, dalvik cache, and then do your nand-restore or reflash of CM6, google apps, etc.
I hope that this helps.
Thank you for your time,

I would try to just wipe the dalvik and cache first and only do a factory reset if that doesn't work.

jwhitney83 said:
I have been using gv for awhile now no problems on cm6 nightlies
Click to expand...
Click to collapse
I may try it again, as I did not mind G-Voice. But it had happened a few different times. Now I admit I have not tried it since I went to RC2 and the 8/24 nightly.
I'll try setting it up again and see what happens.

[Q] Can't receive calls when phone is locked (Sense 3.0)

Hi guys
My girlfriend updated her UK unrooted stock O2 Desire S with the OTA update yesterday with no problems. However, since then, she has not been able to receive calls when the phone is in a locked state.
When the phone is unlocked, it goes to the screen with buttons at the bottom and is fine (call is answered, taken, hung up, no problem). However, when the phone is locked and the "rings" come up to answer or reject, the call is taken, the phone.android.process (I think) force close, the call is cancelled and signal is lost for a few moments before the phone returns to normal
I have tried pulling the battery and turning off fast boot, neither have helped.
Just wondering if anyone else has had these issues, and if so, is there a fix?
Cheers

boch501 said:
Hi guys
My girlfriend updated her UK unrooted stock O2 Desire S with the OTA update yesterday with no problems. However, since then, she has not been able to receive calls when the phone is in a locked state.
When the phone is unlocked, it goes to the screen with buttons at the bottom and is fine (call is answered, taken, hung up, no problem). However, when the phone is locked and the "rings" come up to answer or reject, the call is taken, the phone.android.process (I think) force close, the call is cancelled and signal is lost for a few moments before the phone returns to normal
I have tried pulling the battery and turning off fast boot, neither have helped.
Just wondering if anyone else has had these issues, and if so, is there a fix?
Cheers
Click to expand...
Click to collapse
go to the market and download and install the app called "no lock" this will disable the lockscreen.
although i do not know the main cause for your issue, this will be a temporary fix until you manage to sort it properlly

my friend has a similar problem,but only with one contact calling him - me
he added fb account (I left my number on my fb account) ,fb for htc account(both)
to his phone,so after mergin my 3 contact details or even 4,when I call him his phone goes FC,out of network,sd preparing etc,etc..so I just unlinked FB(only FB not FB for htc) from other contact details and thing sorted out. its a shot in the dark,but try something like this.

I have the same issue on my Desire S. Although my error message is "com.android.phone has stopped unexpectedly".
I am then forced to enter my 4-digit pincode for the SIM card.
So far I also think it is only when one person is calling me (he has a Legend, other frequent callers are Samsung old one, and Iphone 4, if it makes a difference).

Titties said:
I have the same issue on my Desire S. Although my error message is "com.android.phone has stopped unexpectedly".
I am then forced to enter my 4-digit pincode for the SIM card.
So far I also think it is only when one person is calling me (he has a Legend, other frequent callers are Samsung old one, and Iphone 4, if it makes a difference).
Click to expand...
Click to collapse
my friend has the same issue,pin and all that. but only when I call him. im usin desire s,its not the phone i think and im sure its coz of the facebook account and facebook for htc sense. as i already said,he has my number in phone and i have my number on mu fb profile,so when he sync all those accounts and link them into one contact thats when the trouble starts. when I call him phone gets fc and restarts (sort of) preparing sd and pin input. so after i unlink only contact detail thats synced from Facebook app,and call him then everything's ok,and the picture shown is from fb profile not the contact from phone. hope u get what im trying to say my english is not that good

djomla43 said:
my friend has the same issue,pin and all that. but only when I call him. im usin desire s,its not the phone i think and im sure its coz of the facebook account and facebook for htc sense. as i already said,he has my number in phone and i have my number on mu fb profile,so when he sync all those accounts and link them into one contact thats when the trouble starts. when I call him phone gets fc and restarts (sort of) preparing sd and pin input. so after i unlink only contact detail thats synced from Facebook app,and call him then everything's ok,and the picture shown is from fb profile not the contact from phone. hope u get what im trying to say my english is not that good
Click to expand...
Click to collapse
Thanks for the suggestion - I have now removed my phone number from my FB account, and unlinked my friend from syncing with FB in the contacts. I'll have him call me tomorrow to see if it works.
I'll let you know.

Titties said:
Thanks for the suggestion - I have now removed my phone number from my FB account, and unlinked my friend from syncing with FB in the contacts. I'll have him call me tomorrow to see if it works.
I'll let you know.
Click to expand...
Click to collapse
you are welcome friend,but you didn't have to remove your number,just unlink his fb contact from phone contact,and try,if the trouble goes on then we'll call Chuck Norris (just kiddin)

Update: unlinking my contact from FB did the trick. Thanks a lot for advise.

Titties said:
Update: unlinking my contact from FB did the trick. Thanks a lot for advise.
Click to expand...
Click to collapse
you are welcome,just hit the thanks button

[Q] SMS Issues

Hey guys,
I just got my OPO today and have been loving every bit of it, but it seems that my SMS isn't working correctly. I checked the APN settings multiple times and even tried some of the preset ones with no luck. My issue is that I can both receive SMS messages as well as send and receive MMS messages, but when it comes to sending an SMS, I get a "Message note sent. Touch to retry" message. I've tried both the default app AND Google Hangouts with no luck from either. It's not a huge issue because I use mostly group chats and my gf can use hangouts, but it's still incredibly frustrating. Do you guys have any hints or tricks I should try out? I seriously love this device, but I am going crazy over the SMS issue.
I'm running the stock CM11S rooted with TWRP 64GB model on AT&T. Mobile data, LTE, everything else works. Just not actually sending SMS. I thank you for the responses ahead of time.

Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?

Guys, basically you have to get the apn that is used by AT&T. Idk if you already have that apn, but the preset ones are made for the T-Mobile bands not really AT&T as I know it.

Parvinder25 said:
Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?
Click to expand...
Click to collapse
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Email with R (OnePlus) said:
Jacob K
Jul 20 09:34
I got my device today, the 64GB sandstone black, and put in my AT&T sim card. The phone worked as usual-or so I thought. My data works. 4g LTE on the wireless network, group MMS works, and I even receive SMS fine. But I'm not able to send out any SMS for some reason. I get left with a "Message not sent" notification. I tried this first with the stock app then tried Hangouts and neither worked. I checked my APN and everything seems to be correct. I'm just at a loss, as it's odd that I can receive both SMS and MMS and even send MMS but I can't send out SMS. Is there something I can do to resolve this?
R (OnePlus)
Jul 22 13:27
Hi Jacob,
Let's try a few things to help you solve your SMS problem.
First, turn off your OnePlus One, carefully remove the SIM tray, and then power on your OnePlus One. Let it finish booting up. Obviously it will say there is no SIM inserted, cause there isn't!
Next, turn off your OnePlus One again. Carefully put the SIM tray/card back in the same way you took it out and power on again. Give your phone a few minutes to register on the network and get settled. Now, try to send an SMS, see if it works.
If we are back to square one, I'm going to have to gather a bit more info. As you probably already know, this problem is typically APN related. Are you using the PTA APN on At&t?
Would you mind downloading an SMS app called Textra (free) to see if you can send an SMS using this app please? Let me know if any of this stuff works, or not. Thanks.
Jacob K
Jul 22
to OnePlus
Alright, I tried all of the steps you gave me and it didn't work, so I tried again waiting longer in between each step and no luck. I also tried Textra and upon hitting the send button got an immediate notification that the message failed. I realize this seems to be a very specific problem because I've searched all over the internet and I've come up with no solutions. I posted in multiple forums with just one reply from someone else with the same issue. But since putting the ticket in I've also tried inputting the correct AT&T SMSC in all 4 formats to no avail. Every time I press update and re-enter it goes back to the old, which is in fact one of the correct SMSC's for AT&T (the one in quotes) with a ,145 tailing it (not sure what that's for). But any information you need I'll be glad to provide, and I greatly appreciate your response. I've been living off of Facebook messages and group chats the last few days, haha.
R (OnePlus)
Jul 22 14:46
Hey Jacob,
Cool, thanks for enduring a little troubleshooting and glad you understand the language of tech. Just to remove another obvious layer of doubt, please make sure you have updated to the latest version of CM via OTA. The fact that you can receive SMS messages makes this an interesting puzzle to solve.
For our next attempt, we will try something a little more drastic before I ultimately suggest a factory reset, but lets put that on the back burner for now.
Go to settings/apps and then swipe right 2 times to reach the 'All' category
For each of these apps: Phone/Messaging Storage , Messaging , Hangouts , and com.android.smspush
Perform this process: Force stop, Clear cache, Clear data
Do a restart when you are done and fire off an SMS when you are rebooted to a stable state. Any luck?
Jacob K
Jul 22
to OnePlus
Alright, no luck with that either, so I just sucked it up and did a factory reset. I tried sending an SMS immediately after and it worked, so I thought I was good. But then after I allowed Google to install all of my old apps, I tried it again and no luck. But I did notice when Google Voice installed, CM asked me if I wanted to use Voice+ (or something along those lines) and I said yes, chose my Gmail and allowed it to access my G+ info, but after that it asked me which email to use again and wouldn't go away until I clicked out of it. Then I had to swipe the notification away, so I figured Voice might be the culprit, uninstalled and voila, working SMS.
So maybe something in the Voice settings was messing things up, or maybe the CM Voice+ thing messed it up since it worked fine on my old phone. Not sure, but I'm happy to have fixed it. Everything works great now! And even though we weren't able to fix the problem through the troubleshooting steps you provided, I realize this was a difficult and very specific and local issue.
[insert nerdy thank you note here]
Click to expand...
Click to collapse

Bliznade said:
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Click to expand...
Click to collapse
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk

Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Thanks.. Didn't find that setting but uninstall works perfect.
Sent from my A0001 using XDA Free mobile app

Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Parvinder25: Could you perhaps elaborate on exactly where these "connection settings" are located? I could not find them anywhere within the Google Voice app. I'd like to keep using GV for its visual voicemail feature, however it seems to completely disable my ability to send MMS messages (although they do send after GV is uninstalled). I've located a toggle to receive text messages either within google or through the messaging app, however the messaging app was already selected. That would be the only toggle I could locate within GV that remotely relates to messaging. Thanks in advance.

Hello Parvinder,
It was glad that you have resolved this issue, i am also facing similar issue with my One Plus One mobile - MESSAGING. I am using AT&T network. I couldn't fine Google Voice+ in the apps or settings. I can just see Google Voice but, i am not able to find which setting needs to be disabled or Uninstalled? Could you please provide exact navigation for the same would be great help for me and other users on this blog.
Appreciate your help.
Thanks,
Venki

Phone (app) keeps stopping...

When I go to make a phone call with the Galaxy S8+, the contacts part of the app runs fine, I can select a contact and then click call.
But once the call starts I get the message 'Phone has stopped' & 'Phone keeps stopping', and there is no way for me to end the call...
I have tried booting into safe mode and making a call, but I get the same issue...
Is anyone else experiencing this?
*FIXED*
Uninstall the updates for the package 'com.samsung.android.incallui'.

SmilerOnline said:
When I go to make a phone call with the Galaxy S8+, the contacts part of the app runs fine, I can select a contact and then click call.
But once the call starts I get the message 'Phone has stopped' & 'Phone keeps stopping', and there is no way for me to end the call...
I have tried booting into safe mode and making a call, but I get the same issue...
Is anyone else experiencing this?
Or does anyone know how to fix this?
Click to expand...
Click to collapse
That sounds strange. Never encountered such a behavior on my S8+

SmilerOnline said:
When I go to make a phone call with the Galaxy S8+, the contacts part of the app runs fine, I can select a contact and then click call.
But once the call starts I get the message 'Phone has stopped' & 'Phone keeps stopping', and there is no way for me to end the call...
I have tried booting into safe mode and making a call, but I get the same issue...
Is anyone else experiencing this?
Or does anyone know how to fix this?
Click to expand...
Click to collapse
What version of the phone app are you using?
Do mention other details as well like Exynos or SD, and whether it's a WiFi call, VoLTE or just an ordinary phone call.

I had the same issue a couple weeks after updating the phone or contacts app with an apk file, cant remember which one it was.
Stranger thing was that when I wanted to make a call it actually did make the call while the popup was there that phone app was closed.
As I was not able to uninstall the update I did a factory reset of my S8+. Same issue was there after the reset, I ended up doing a clean flash with odin. Everything is fine now.

thuglife said:
I had the same issue a couple weeks after updating the phone or contacts app with an apk file, cant remember which one it was.
Stranger thing was that when I wanted to make a call it actually did make the call while the popup was there that phone app was closed.
As I was not able to uninstall the update I did a factory reset of my S8+. Same issue was there after the reset, I ended up doing a clean flash with odin. Everything is fine now.
Click to expand...
Click to collapse
That may have been what has happened to me, as I updated the phone/contacts apk's a few weeks back...
Thanks guys!
I'm guessing that I am going to need to find the default apk and restore it (com.android.phone)

*UPDATE/FIXED*
Just in case this affects anyone in the future.
I fixed it by using 'Package disabler pro' to uninstall the updates for the package 'com.samsung.android.incallui'.
I figured it out by monitoring the logcat (to monitor background errors from the developer tools), and I spotted that the error was coming from this package, so after removing all updates for it, now all works fine again.
I hope that this will save anyone from having to re-flash in the future!
I just used PDP to uninstall it as I find that tool to be quite effective at showing all info needed about the package before making any changes, but I'm sure that you can remove the updates with any other app!
@thuglife:
You may want to take note just in case it happens again in the future!

problem with dialer app

Hi there, I've got a problem with my cc9pro. Everytime someone is calling me there is no dialer app popping up to accept the call. I just hear my phone ringing, thats it.
I've deinstalled the google dialer via minimal adb and installed a couple of other apps trying to accept calls, but no app works...
The package com.android.phone is still on it, so I don't understand why it doesn't work and for alle the apps I agreed every authorization.
Does anyone know what the problem is and how it could be fixed? Is there a dialer app which works on tucana?
Thanks already for your help!

ZedSinX said:
Hi there, I've got a problem with my cc9pro. Everytime someone is calling me there is no dialer app popping up to accept the call. I just hear my phone ringing, thats it.
I've deinstalled the google dialer via minimal adb and installed a couple of other apps trying to accept calls, but no app works...
The package com.android.phone is still on it, so I don't understand why it doesn't work and for alle the apps I agreed every authorization.
Does anyone know what the problem is and how it could be fixed? Is there a dialer app which works on tucana?
Thanks already for your help!
Click to expand...
Click to collapse
You probably removed something that your not supposed to remove. Dialer not popping up usually happens if you got rid of the contact and dialer app built in Miui. But still, you should reinstall Miui and becareful what you delete via adb.