[Q] Can't receive calls when phone is locked (Sense 3.0) - HTC Desire S

Hi guys
My girlfriend updated her UK unrooted stock O2 Desire S with the OTA update yesterday with no problems. However, since then, she has not been able to receive calls when the phone is in a locked state.
When the phone is unlocked, it goes to the screen with buttons at the bottom and is fine (call is answered, taken, hung up, no problem). However, when the phone is locked and the "rings" come up to answer or reject, the call is taken, the phone.android.process (I think) force close, the call is cancelled and signal is lost for a few moments before the phone returns to normal
I have tried pulling the battery and turning off fast boot, neither have helped.
Just wondering if anyone else has had these issues, and if so, is there a fix?
Cheers

boch501 said:
Hi guys
My girlfriend updated her UK unrooted stock O2 Desire S with the OTA update yesterday with no problems. However, since then, she has not been able to receive calls when the phone is in a locked state.
When the phone is unlocked, it goes to the screen with buttons at the bottom and is fine (call is answered, taken, hung up, no problem). However, when the phone is locked and the "rings" come up to answer or reject, the call is taken, the phone.android.process (I think) force close, the call is cancelled and signal is lost for a few moments before the phone returns to normal
I have tried pulling the battery and turning off fast boot, neither have helped.
Just wondering if anyone else has had these issues, and if so, is there a fix?
Cheers
Click to expand...
Click to collapse
go to the market and download and install the app called "no lock" this will disable the lockscreen.
although i do not know the main cause for your issue, this will be a temporary fix until you manage to sort it properlly

my friend has a similar problem,but only with one contact calling him - me
he added fb account (I left my number on my fb account) ,fb for htc account(both)
to his phone,so after mergin my 3 contact details or even 4,when I call him his phone goes FC,out of network,sd preparing etc,etc..so I just unlinked FB(only FB not FB for htc) from other contact details and thing sorted out. its a shot in the dark,but try something like this.

I have the same issue on my Desire S. Although my error message is "com.android.phone has stopped unexpectedly".
I am then forced to enter my 4-digit pincode for the SIM card.
So far I also think it is only when one person is calling me (he has a Legend, other frequent callers are Samsung old one, and Iphone 4, if it makes a difference).

Titties said:
I have the same issue on my Desire S. Although my error message is "com.android.phone has stopped unexpectedly".
I am then forced to enter my 4-digit pincode for the SIM card.
So far I also think it is only when one person is calling me (he has a Legend, other frequent callers are Samsung old one, and Iphone 4, if it makes a difference).
Click to expand...
Click to collapse
my friend has the same issue,pin and all that. but only when I call him. im usin desire s,its not the phone i think and im sure its coz of the facebook account and facebook for htc sense. as i already said,he has my number in phone and i have my number on mu fb profile,so when he sync all those accounts and link them into one contact thats when the trouble starts. when I call him phone gets fc and restarts (sort of) preparing sd and pin input. so after i unlink only contact detail thats synced from Facebook app,and call him then everything's ok,and the picture shown is from fb profile not the contact from phone. hope u get what im trying to say my english is not that good

djomla43 said:
my friend has the same issue,pin and all that. but only when I call him. im usin desire s,its not the phone i think and im sure its coz of the facebook account and facebook for htc sense. as i already said,he has my number in phone and i have my number on mu fb profile,so when he sync all those accounts and link them into one contact thats when the trouble starts. when I call him phone gets fc and restarts (sort of) preparing sd and pin input. so after i unlink only contact detail thats synced from Facebook app,and call him then everything's ok,and the picture shown is from fb profile not the contact from phone. hope u get what im trying to say my english is not that good
Click to expand...
Click to collapse
Thanks for the suggestion - I have now removed my phone number from my FB account, and unlinked my friend from syncing with FB in the contacts. I'll have him call me tomorrow to see if it works.
I'll let you know.

Titties said:
Thanks for the suggestion - I have now removed my phone number from my FB account, and unlinked my friend from syncing with FB in the contacts. I'll have him call me tomorrow to see if it works.
I'll let you know.
Click to expand...
Click to collapse
you are welcome friend,but you didn't have to remove your number,just unlink his fb contact from phone contact,and try,if the trouble goes on then we'll call Chuck Norris (just kiddin)

Update: unlinking my contact from FB did the trick. Thanks a lot for advise.

Titties said:
Update: unlinking my contact from FB did the trick. Thanks a lot for advise.
Click to expand...
Click to collapse
you are welcome,just hit the thanks button

Related

[Resolved] Matched contact suggestion keeps popping up with same contacts

Dear all,
I have some contacts in google as well as in my Whatsapp account. Froyo automatically detects duplicates and suggests contact matches.
This is fantastic! I've checked the duplicates and then linked the Whatsapp contacts.
Pretty annoying is that it keeps notifying me of contact matches of the same contacts that I've already linked before!
I've linked them more than once and even have tried to ignore them, but nothing helped and the same contact matches keeps coming back again and again...
Does anyone had the same problem before or (even better) has a solution?
Sent from my Desire HD using XDA App
How do you manage to resolve this?
For some reason the same two WhatsApp contacts repeatedly appear in the matched contact suggestion list.
Thanks
I've got the same problem. I updated WhatsApp today, so maybe that caused the problem?
Same with my HTC Desire HD. Uninstalled and reinstalled Whatsapp but the problem still exists... I am leaning towards the update as well.
This is super annoying, has it been resolved? I constantly have tried just about everyting from linking all (i think its been a hundred times already) to dismiss all, to clear notification and it just keeps popping up. I also attempted to remove the sync from whatsapp and disable the contacts sync but it keeps activating itself. I am going nuts trying to make it stop annoying me, is there any resolution?
It constantly says i have 22 matched contact suggestions. Is there an update I dont know about?
Hello,
I have the same problem with my htc desire z.
Please say how it has been resolved, because it's really annoying
I got email from whatsapp last night confirming the problem saying it would be fixed on next update very soon . There was an update this morning to the app so I'm hoping the fix was in there.
Sent from my HTC Glacier using XDA App
I installed the update, but now my two repeating contacts have become 58, so from bad to worse!!
Sent from my Desire HD using XDA App
Try linking them and then see if it goes away. I have not seen the notification come up for me since the update though I linked right before I saw there was an update
Sent from my HTC Glacier using XDA App
The problem still exists after the update. Now it finds more contacts than before. Pretty annoying. I love WhatsApp, it's the best way to keep in contact with my iPhone friends. Bummer.
Yep, its still happening here, but in my experience it is the exact same number as before, i always had 22-23 and I have noticed that now its popping up Much less often, once today since updating when before it was just constant. I have sent email to the whatsapp feedback team letting them know its not fully fixed yet.
just updates whataspp a few minutes ago, the bug is gone now.
Yep, its gone!
Sent from my Desire HD using XDA App
I think I have the same problem, but uninstalling and installing again does not fix the problem. Any updates here?
Still happening me too (Desire HD) - in fact it's gotten noticably worse in recent weeks. Plus it seems to nag more often than it used to too. Also it tries to match people who are totally unrelated - I don't understand that at all. Like many people, I'm starting to think that, what seemed to be a cool feature, is now becoming a pain in the neck.
One thing I did notice is that if you have any Skype contact requests that you haven't accepted or blocked yet, it will keep nagging you about those. Of course, it should ignore contacts that you haven't accepted yet, so that's a bug. But we've already established that there are bugs in this app! At this stage, I'd just like to disable it.
Why is this thread closed?
It is not resolved.
I have the same issue on my HTC Sensation XE (Android 4.0.4 Sense 3.6).
When I first synched my contacts wirelessly from my ActiveSync Corporate email, it kept asking me if I want to link contacts. (800+)
Currently, it is asking me less often but I still have the problem. More specifically with Viber and Tango.
Is it a problem from Tango and Viber. Didnt they fix the bug like whatsapp?
Is it from Android? Sense?
If I check a contact in my address phone book for example, I have a name that got like 6 Viber linked contacts (same number) and I cannot remove them and leave only one. this is polluting the address book.
One more issue is the telephone numbers: if a contact is registered with a code country, his call is not recognized but a sms coming from him is recognized. If I remove the country code, the call will be recognized but not the sms
pretty weird
I agree. I've been having the same problem with viber contacts. Everyday once or twice I have a bunch of contacts, that I have already matched, suggested for matching. It's really annoying and I am considering uninstalling Viber for this reason. Did anyone find a solution?
Thanks
Same here on htc chacha, viber keep prompting contacts to link and for one of the contacts I have 8 linked viber for the same number.

Need help kind of a noob

Ok so heres the scenario. When I go to my contacts I can see them all, click on any of them no problem etc. But when I go into my groups and try to click on one of my contacts a popup comes us saying complete action using... no matter what i try it doesnt do anything. So I erased my groups but i still have my groups under the gmail on my phone. well random contacts there are doing the same thing. I have also noticed call settings is there twice in the list and when i click the first one down it does nothing. when i click the second one i get the com.android.phone has stopped unexpectedly error. I hit force stop and phone goes right back to working. Just seems weird that its random contacts. Also when i had the groups if they didnt have a "g" next to them i would get the same thing.
I have flashed my phone with 2.2 from this site (baseband I897UCJI6) (kernel 2.6.32.9)
Anyone know how to fix this or what is wrong?
good old gmail... accounts and sync on the phone find the sync settings for gmail and set em to what you want synced
I did that and it is only showing me contacts with phone numbers. but what i mean is i had groups on my phone and when going into a contact within the group, if it was one i put in and is not synced with gmail its asking me how to complete action. But if i access that same contact right from contacts and not from the group tab it works just fine.

[Q] My Contact List Reset?!

Woke up today, went to my call history and noticed that it didn't list any names. Instead it had everyones phone number. When I clicked a number to dial, it showed their name. So I reset the phone, numbers still showed. I cleared the list, and dialed a new person. Everything back to normal.
Then, when trying to call someone later on today, I noticed something else. All the links that I had made (Live + Facebook contact) were unlinked.
Anyone have a clue why this happened, or has anyone else experienced it? I hate having to relink everyone again.
Glad to know I'm not the only one that had this happen
Went thru the same process of rebooting & pulled the battery
The call history just mysteriously lost all association to the names?
New calls are showing up ok
I'm guessing that some AT&T system reset is the culprit
bmazloum said:
All the links that I had made (Live + Facebook contact) were unlinked.
Click to expand...
Click to collapse
+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
Although not the same, I am having a problem with my contact pics on the People tile on the homescreen. It looks as though all the pics I added myself are showing up as blue squares , Facebook pics are showing up ok. When I go into my contact list all pics show up correctly.
This happened to me too once, I figured it was just a bug... That and the call history being delayed at times... Calls won't show up for a few minutes randomly... Had only happened about two or three times.
I had the same problem last night, too.
I guess that it is the problem came from Hotmail server. It was corrupt when syncing and then all my contacts were reset and sync again. It made Live contacts and linked-facebook contacts unlink...
Cmon MS, hotmail must be stable like rock or user will have this problem again
HAd same Problem
Just about a hour ago all my contacts unlinked and i als lost all my home screen contacts they just vannished from my home screen.
Did not encounter this issue but I do agree MS should improve the live mail service...
At least make contact editing as good as gmail...
i also encountered this waking up this morning.
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
i am on a trophy, so yes, it's built into the phone with a micro SD. given the amount of people who all experienced this at about the same time, i would say it would be something to do with the server.
Oscardog777 said:
Are any of you guys using Micro-SD cards? That could possibly be the cause of the problem
Click to expand...
Click to collapse
I have the phone over a month and not having this problem so far until yesterday... So I dont think it is the SD Card problem...
/I have a HD7
About 2 minutes after my first post I noticed that this exact problem had happened to me (my gf had called, and in the call history it simply listed her number and not her name). I remembered that last night while configuring my email settings, under my windows live account it said "not synced" or something like that. Naturally, I did a long press and hit "sync." When it synced, it must have for some reason set everything back to default. This was probably the cause of my problem; I agree it must be some sort of Hotmail/Windows Live sync issue.
Happened to me too, 4x already. My Samsung Focus Windows Live contact becomes unlinked with my previously linked facebook contacts everytime i will sync in hotmail tile. I am annoyed as I have to linked my facebook contact with windows live contacts everytime. Do you have any idea why is this so?
Could someone send this feedback to MS?... Cause my English is not good enough...
I'm on the Omnia 7, bought it especially not to have microSD problems. And seeing how it all happened in this past day, it's gotta be a Windows Live problem. Unless we all installed the same person
It's kinda freaky, Microsoft being in total control, they could just brick all our phones overnight while we sleep.
Throw my hat in the ring too...all contacts in calls list appear as phone number and all contacts/facebook links unlinked. Not too big of a deal but kinda weird.
Happened to me too over the weekend. HD7 with original SD card. Lost my contact tiles from my start screen, lost all links between contacts and facebook friends where the names weren't the same.
If this happens again I'm going to change all my contact names to match the facebook names so they match themselves up, because doing it manually is a pain.
Casey_boy said:
+1 on this bit.
I've noticed that very occasionally those contacts whose name doesn't exactly match their Facebook accounts become unlinked and I have to re-link them. I have no idea why that happens and have never been able to attribute a cause.
Click to expand...
Click to collapse
I had exactly the same problem for the first time yesterday. Weird.
Add me to the list. Also emails I deleted on my Hotmail inbox are still showing up on the phone.

Lollipop Caller ID Pictures on Incoming Call?

I have received a half dozen or so phone calls since I upgraded to Lollipop, and so far every call that I've had has a caller ID picture assigned in contacts, but none have shown up with a picture while the call is actually ringing my phone.
Has Google removed caller ID pictures on incoming calls, or is there something else going on here?
Have other people seen this happen?
GldRush98 said:
I have received a half dozen or so phone calls since I upgraded to Lollipop, and so far every call that I've had has a caller ID picture assigned in contacts, but none have shown up with a picture while the call is actually ringing my phone.
Has Google removed caller ID pictures on incoming calls, or is there something else going on here?
Have other people seen this happen?
Click to expand...
Click to collapse
Hep happening with me as well.
Seems intermittent...
more often it doesnt display it.
tzuyang said:
Hep happening with me as well.
Seems intermittent...
more often it doesnt display it.
Click to expand...
Click to collapse
Alright, at least I'm not alone.
Figures there would never be a problem with something so basic before, but Lolliflop can't seem to manage it.
HI, just noticed that too.
I played with stock Phone app settings and it seems to fix it for me.
Tell me if it helped.
Tal
Only 2 other people?
How are more people not complaining about this?
I have the same issue. Since the update on my nex 4, this issue has been there. When i call, the photo shows but incoming calls dont show the photo. Its annoying. I hope there is a fix soon.
Sorry to post on nexus 5 thread as i couldnt find it on nexus 4 forum
It seems to be only if your phone is locked (PIN, Pattern, etc), if your phone is on, and unlocked the picture shows.
Only using slide unlock.
Never an issue before.
talsuk said:
HI, just noticed that too.
I played with stock Phone app settings and it seems to fix it for me.
Tell me if it helped.
Tal
Click to expand...
Click to collapse
What setting did you play with? Went through every settings and didn't see anything that could help.(and it didn't)
androidnr1 said:
What setting did you play with? Went through every settings and didn't see anything that could help.(and it didn't)
Click to expand...
Click to collapse
Yes this??
Same thing here, i flashed xTraSmooth 2.3.3 .
Sometimes the image appears, but usually it does not.... Very annoying
Hmm tried every setting . Cleared contact storage and cache still same thing..
Same thing for me
Sent from my Nexus 5 using XDA Free mobile app
256
Has anyone managed to find a solution?
Working fine for me, although I flashed the factory image and set my phone up from scratch
Even I flashed factory image and set up my device from scratch. But problem is there
Same thing for me. Did clean install and removed google account and back sign in again with no luck.
Have the same issue here.
Reimaging of the device didn't help.
This happening only on the locked device. While device is unlocked - picture appearing.
Using stock dialer and contacts applications.
Not yet. I've tried all kinds of things from disabling Google's Caller ID service, to setting new contact pictures for people, and I have so far been unable to make my caller ID pictures work reliably. I'll see it maybe one out of ten incoming calls. Extremely frustrating. My Moto Razr from 2004 could reliably display caller id pictures, but Lollipop seems unable to perform in the most basic of functions.
Same issue here. On factory image as well as a few different ROMs

Contacts constantly got deleted and banned itself

HI Community,
after a really long hiatus i am back to ask you guys something. My account or phone is acting really weird, from time to time it is deleting contacts from my synced google contacts list. Up to that the same number is often getting blocked at the same time on other apps like whatsapp, snapchat and instagram at the same time. It is a really weird thing and had sometimes happened several times for one contact out of my list. If it would be only facebook apps i could somehow understand it but in some kind of way the contact is getting blocked through a full list of apps.
In time it has occured for at least 5-10 different contacts on my smartphone, it does often get unnoticed but sometimes i´m looking through my blocked list (which is normally empty) and i do see that contacts are getting blocked again. As Example i was writing yesterday with someone and this morning i wanted to check the chat and it went to neverland. One close look into my list it showed me that the number got blocked again and at the same time on instagram too.
Up to that i do had the problem last year already and switched to a new smartphone so it might go away. But nevermind the problem is still there. I´m really afraid that someone has access to my phone because i couldn´t understand how the contacts are getting deleted themselves. RN i´m running a xiaomi mi9, no custom rom or anything, before that i was running a Oneplus 5. It is a weird problem and i would be glad if you could get me some advices.
BR,
Maurice
0
Seppppx said:
Most likely someone hacked your google account and wants to drive you crazy instead of just deleting all stuff at once. Change your password on your google account and every account that uses the same password. Use a password manager like Bitwarden or KeepassDX. Both are open source. Use a strong password to access those.
If the problem persist completely reflash your ROM with miflash.
Click to expand...
Click to collapse
Hi Sepm thanks for the fast reply. I´ve changed my password on 8th of july the last time and even activated the 2nd device control so i can only log me in if i do accept it on my phone.
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