[Q] black screen - Galaxy S6 Q&A, Help & Troubleshooting

hi all,
pretty amazed I coudnt find any related discussion here, but:
my new galaxy S6 got black screen today, out of nowhere!
I didnt flush any custom room or rooted, it happened 1 week after I bought it!
any of the tricks I found in google did not help:
- soft reset (power + vol down)
- hard reset (power + vol up + home)
the device is working perfectly fine however the screen is black!
help anyone???
thanks!

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hey guys i bought this tablet for my nephew (6yr old hence ca cheap thing ) for christmas and when i got it i put some game on it rdy for him
i cant give a link cause i'm a new user tho
but when i have tried to turn in on today it wont go past the 3rd loading screen before you get to the desktop i tried to reset it using the power and volume up button but it sticks on the same screen after it have rebooted
is there anything i can do apart from send it bk
any help would be greatly appreciated
thx Anthony
There should be some 2-button combination that will bring you to a recovery screen that will allow you to do a hard reset (factory reset). Usually, it is the Power button + another button.
It could be
Power + Vol Up
Power + Vol Down
Power + Home
One of these combinations will bring you to a screen with an Android with a red X. Depending on the Power + combination, press the second button again. For example, if Power + Home (in the case of my cheap China-made tablet), I see the Android with red X, I will need to press the Home button again to get to the screen from which I can select to do a factory reset.
Just be patient - sometimes the buttons are a bit sticky and the combinations may not seem to work, but perseverance will pay off.

[Q] excelvan 9500 black screen

Hi,
I bought Excelvan h9500. After 2 days my screen is black. Phone opetates normaly (recive calls, sms, tuch and keys works). Does anybody have any solution to this problem?
I tried hard reset of phone (Power + vol. - button) but it is not working.
Please help.
Kind regards,
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[Completed] [Q] my android is stuck at boot

Hi guys
So i have a lg l1 ii e410 stock rom and yesterday i was messing around with market helper and build.prop to downlosd a app, after 1 or 2 hours ive made what i wanted and i used the android for several time until it reatch 20% battery, i turned it off and now here comes the problem, after it charged the battery i tried to turn it on, it started normaly showing the lg logo and them the screen goes black as normal but then it should show something so i could put the pin and instead just flashes a white screen, ive tried to go to recovery mode and no sucess the same thing happens and ive tried 3 diferent ways holding power button and volume down then home button then doing that with the usb, holding only the power button and volume down, when i try holding power button volume down and home button it shows like an android logo with somekind of loading bar for a few seconds but then black screen with white sscreen flashes, ive tried to remove battery and sd card still does the same....
I hope you guys can help me with this and sorry for my realy bad english
Hi!
Unfortunately there's no section for your device on XDA, therefore you need to ask here....
>*Android Development and Hacking*>*Android Q&A, Help & Troubleshooting
Good luck! ?

Green LED but nothing on screen

Hello guys , i just woke up this morning , i disconected my phone from charge and just green LED lights and nothing else. Power button , home button , volume buttons dont work.
Samsung galaxy S6 updated 5.1.1 via ota , completely stock phone. Thank you for your solutions. (my english is bad)
Janlisvk said:
Hello guys , i just woke up this morning , i disconected my phone from charge and just green LED lights and nothing else. Power button , home button , volume buttons dont work.
Samsung galaxy S6 updated 5.1.1 via ota , completely stock phone. Thank you for your solutions. (my english is bad)
Click to expand...
Click to collapse
Might give your phone a reboot to see if it solves your problem.
Go to recovery mode (volume up + home button + power button) then do wipe cache then reboot.

S6 won't turn on, solid blue led light

Hi,
A friend of mine gave me his Samsung Galaxy S6 because he knows I know a bit of smartphone repair. (I have installed a lot of custom roms, replaced screens, batteries, ...)
But I can't seem to solve his issue.
After charging at night, he wanted to power on his phone, and it wouldn't turn on. Only the led shows a blue light. It's impossible to turn the phone off, only by removing the battery.
I tried every option I could find
- Volume up + power button = same as just powering up, only the blue led light
- Volume down + power button = does nothing
- Volume up + home + power button = does nothing
I held every combination for over a minute.
I even tried to connect it to my PC and to get to it using adb commands. but my PC can't find the device.
I used a backup screen to make sure it wasn't just the screen that was broken, and this screen worked perfect on another Samsung S6.
My friend already has a new phone, but there are some pictures on this S6 that have some emotional value to him (pictures of deceased pets for example)
Does anyone have any idea what options I got left?
Or is this phone completely dead?
Thanks in advance
Strange. Seems like you have a damaged partition. Do you see a boot logo when powering on?
e.g.
------------------
Samsung
Galaxy S6 (edge)
Powered by
android
------------------
Let's start with the simplest.
I hope you tried to:
(1) completely turn off
(2) press and hold vol down + home + pwr.
As you can't get into recovery/download mode, why not try a simple usb jig made with a resistor? This method will turn your phone into download mode again. You may want to use odin to flash a custom recovery and then backup your data.
Here is a short clip on how to use jig:
youtube dot com/watch?v=x1ZW18P0w-s
Soldering and recovering data stored on the nand chip can be a dangerous undertaking. It's advisable to take your phone to a data recovery specialist if needed.
Good luck
Thanks.
I indeed tried to power off the Phonehouse and using the "hold vol down + home + pwr".
I ordered a USB jig on eBay (I'm not the best in soldering, don't have a steady hand).
I'll try it, and hope it works.

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