Been running lollipop on my nexus 5 for a few days now. I have notice a few bugs when in a phone call. When i put the phone up too my ear, the screen doesnt always go black, sometimes it just dims, and when the big red end call button touches my cheek, the call disconnects. The second problem when the screen only dimes, my ear pulls down the notification tab and activates what ever notification are showing. I never had these problems with kitkat. Anyone else noticing these problems.
Yes...
I have same problem...
Sometimes in a call, the screen lights up even with my nexus flip case closed....
eric1212 said:
Been running lollipop on my nexus 5 for a few days now. I have notice a few bugs when in a phone call. When i put the phone up too my ear, the screen doesnt always go black, sometimes it just dims, and when the big red end call button touches my cheek, the call disconnects. The second problem when the screen only dimes, my ear pulls down the notification tab and activates what ever notification are showing. I never had these problems with kitkat. Anyone else noticing these problems.
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Am I the only one to want a gif of your ear pulling down the notification tab?
When I make or receive a phone call on my new Nexus the screen blacks out. I understand that it should black out when the phone is brought up to my ear, but it blacks out even though the phone is eighteen inches away from me. There is nothing on top of the proximity sensor and it is clean. The phone is not in a case. The sleep timer in set to two minutes. The cache partition has been cleared.
I think this happened after upgrading from Android 5 to 5.1, but I cannot be certain.
The AndroSensor app always reports that the proximity sensor detects something at 0.0 inches (with 12.7 mA), even though the sensor is uncovered.
I have seen several threads in various forums on this issue with the Nexus 5, but I have not seen a definitive answer as to what is wrong and what can be done about it.
Help would be very much appreciated as I need to know if it is a software bug that will be fixed as part of routine updates, if it is a user fixable problem (operator error!), or if the sensor is actually dead, in which case I can exchange the phone (Amazon uk).
Chasharv
Chasharv said:
When I make or receive a phone call on my new Nexus the screen blacks out. I understand that it should black out when the phone is brought up to my ear, but it blacks out even though the phone is eighteen inches away from me. There is nothing on top of the proximity sensor and it is clean. The phone is not in a case. The sleep timer in set to two minutes. The cache partition has been cleared.
I think this happened after upgrading from Android 5 to 5.1, but I cannot be certain.
The AndroSensor app always reports that the proximity sensor detects something at 0.0 inches (with 12.7 mA), even though the sensor is uncovered.
I have seen several threads in various forums on this issue with the Nexus 5, but I have not seen a definitive answer as to what is wrong and what can be done about it.
Help would be very much appreciated as I need to know if it is a software bug that will be fixed as part of routine updates, if it is a user fixable problem (operator error!), or if the sensor is actually dead, in which case I can exchange the phone (Amazon uk).
Chasharv
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Just press the power button when that happens, screen will turn on again. Done.
Nexus 5 black screen: thanks, but more help needed
beekay201 said:
Just press the power button when that happens, screen will turn on again. Done.
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Click to collapse
Thanks for this, but if the power button it set to end the call it does indeed turn the screen on again, but of course also ends the call prematurely. If the power button is not set to end the call, then nothing happens when it is pressed during a call and the screen stays black. The only way out of the black screen under those circumstances is to hold the power button down to turn the phone off and then restart it!
Prior to the upgrade 5.1, from the version of 5 that came with the phone, when I made or received a call the screen remained active until I put the phone to my ear.
Further advice would be much appreciated.
Chasharv
Chasharv said:
Thanks for this, but if the power button it set to end the call it does indeed turn the screen on again, but of course also ends the call prematurely. If the power button is not set to end the call, then nothing happens when it is pressed during a call and the screen stays black. The only way out of the black screen under those circumstances is to hold the power button down to turn the phone off and then restart it!
Prior to the upgrade 5.1, from the version of 5 that came with the phone, when I made or received a call the screen remained active until I put the phone to my ear.
Further advice would be much appreciated.
Chasharv
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if i make or answer a phone call, and put it on speaker, after a few secs it will turn the screen off automatically. If i then press the pwer button (i don't have the accessibility option on), it WILL wake the screen but doesn't end the call.
running stock LMY47D
Nexus 5 black screen, solved
beekay201 said:
if i make or answer a phone call, and put it on speaker, after a few secs it will turn the screen off automatically. If i then press the pwer button (i don't have the accessibility option on), it WILL wake the screen but doesn't end the call.
running stock LMY47D
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Click to collapse
Thanks for this, but the problem was that the screen blacked instantly on making or receiving a call and was unresponsive, so the only way forward was to press the power button. This either terminated the call or shut down the phone, according to how it was set, so neither was useful.
As I said originally, I suspected the proximity sensor was faulty as the a proximity detector sensor app always indicated that there was something close to it. Hence the phone would assume it was next to my ear when making or receiving calls, and so black the screen. This morning, for reasons that I don't understand at all as I have not changed anything on the phone, the proximity sensor is reported as working and the phone behaves as it should on making and receiving calls!
I suppose that either the sensor has an intermittent fault, or something in the phone's software has changed to permit it to work. I have a couple of week's left before the Amazon return window expires, so I will monitor the situation.
Thanks once more for the help.
Chasharv
I have the identical problem with my nexus 5 running stock kitkat. Makes it very hard to use the keyboard to reply to automated requests to "if... press 1, if.... press 2".
Is it possible to turn the proximity sensor off? I don't need it and it just causes problems for me.
During a phone call screen on my samsung j7h just goes black and I cant turn it on, even after a call. I have to wait for other caller to hung up and then I can turn screen on. Sometimes it works ok - when I remove j7 of my ear screen turns on but most of times it is always black during and after a call regardless is my phone on my ear or not. I have glass protector but it is original for j7 with holes on right places. I tried *#7353# and everything works fine but during a call I have a problem. It is still lollipop.
The screen on my J7 is going blank every time I place a call or answer one. The phone becomes totally unresponsive; I have to wait until the other side ends the call (or pull the battery). It does not do this if I answer in the Lollipop heads-up popup window, only in the full calling/phone screen. I have tested the proximity sensor, and it is working fine. No case or screen protector on the phone. Like I said, it only goes blank with the full calling screen.
Any ideas? Thanks!
SM-J7008
Lollipop 5.1
Flashed to J7008ZMU1AQG2 (2017-07-18)
Hello everybody!
I am looking for a little help. I am using screen protection 'hardglass' from 3mk for the front screen. It's covering entire screen and does not have any 'cuts' for camera etc..
Problem is when i want to call, the sensor does not work correctly. Usually when you put your phone to ear, sensor is detecting that and closing the screen. Here I have issue that after hitting the call button screen goes immediately black, so I think it 'detects' the protection of the screen as not transparent. I remember for some time it worked ok but for few months its always going black when i call - it is quite annoying, ain't gonna lie. So I searched some info but there is no chance I can cut this protection glass at home without destroying this little piece cause entire layer gonna crack. I could search for a glass with a hole in place of sensor but cannot find. When i Service Test the ' proximity sensor' it is always ON when i have cover on my screen. As I really find this protection helpful (I got my phone maaany times on the ground and cracked that protection not the screen from phone, I would like to find a working solution with the hardglass on my screen.
So I wanna try the other way - is there somewhere in advanced settings (edit files) that I can have touchscreen active when I call (normal call or whatsapp call) ? I am pretty sure there is some file responsible for actions and could be modified? Anyone have some knowledge regarding this particular matter?
Cheers!
S.