[Q] Google Play App Store - Invalid Payment Method - Only for one app! - General Questions and Answers

I currently have a weird issue with the google play app store.
I have quite a few payment methods on my account (credit card, debit card, paypal and carrier billing) but all of them fail and give an error of "invalid payment method" or "this payment method has been declined) for one specific app (https://play.google.com/store/apps/details?id=com.robotics.wearable.trains&hl=en). I can buy other apps fine with no issue, but this specific app fails every time.
I have tried using my phone, my tablet, multiple web browsers on my laptop and even tried setting up a new google account with my paypal account linked to it on a spare phone, but I always get the same errors.
I am guessing this is an issue to do with the app / developer now, and have emailed them. But in the meantime I am wondering if anyone has seen something similar before and if they managaed to fix it.
Cheers.

Having the same issue (different app). I have a ticket opened with Google.

Related

[Q] Market Purchase-Google Account

I have purchased several apps through the Market. It automatically goes to my stored credit card info through Google Shopper. A little worried about this...don't want to lose my phone and have the possibility of someone buying a bunch of apps. Any idea how to turn off the automatic purchase? I have looked through forums and the Google site, but can't find a solution. Any help would be great!
Using Samsung Mesmerize.
I would lock the Phone with a password or the "password gesture", so if the phone is stolen nobody can use it, after factory reset all your settings are gone (if they do this)...
After buying you can login to Google checkout. I.e login to gmail, select account at top right and then checkout. There you can add or delete cards. Delete on your case. If you want to buy more apps later you just re-add card (and delete it after buying again)
Sent from my HTC Desire using XDA App

In-App Purchases use wrong account?

I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app
I have this same problem and have not figured out a solution for it. If you've figured out how to fix this, posting the solution would be awesome.
divinemyth99 said:
I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
same here
same problem - please post solution!
Just ran into this problem too. My google apps account is automatically coming up for in-app upgrades, even though I don't have any play content (or credit cards or ...) associated with that account. Seems like a major flaw in google play. Can't select the other account, so I can't make any in-app purchases. Only solution (for one upgrade I had to buy) was to delete gapps account, make purchase, then re-add the other account.
Stupid. Please fix this google.
Same problem. I Can't test my own in app purchase for my own app. It keeps on selecting the first account on my phone that's also my developer account. Looks like some sort of bug.
Any progress?
Hi guys, I've noticed the same problem - did anyone get anywhere with it?
I thought it might be related to the order in which the accounts were added so I deleted both my accounts and added just the one that should be used for in app purchases. I then installed Microsoft OneNote mobile and went to its in app upgrade screen. It showed the correct account with payment details for upgrading. When I added the second google account though, the OneNote payment screen refreshed, even without me doing anything or having existed the app or even the payment screen, to show the newly added, wrong account!
So in order to make it work you'd have to remove one account, make the purchase with just one account set up, then add the second account. What a pain!
P3450 said:
Hi guys, I've noticed the same problem - did anyone get anywhere with it?
I thought it might be related to the order in which the accounts were added so I deleted both my accounts and added just the one that should be used for in app purchases. I then installed Microsoft OneNote mobile and went to its in app upgrade screen. It showed the correct account with payment details for upgrading. When I added the second google account though, the OneNote payment screen refreshed, even without me doing anything or having existed the app or even the payment screen, to show the newly added, wrong account!
So in order to make it work you'd have to remove one account, make the purchase with just one account set up, then add the second account. What a pain!
Click to expand...
Click to collapse
what happened when you delete your primary account? I got this warning: "Removing this account will delete all of its messages, contacts, and other data from the phone." and i afraid to lose my data
Did you guys figure out a better way yet?
edw1nyang said:
what happened when you delete your primary account? I got this warning: "Removing this account will delete all of its messages, contacts, and other data from the phone." and i afraid to lose my data
Click to expand...
Click to collapse
Data that was stored in the account is removed from your phone and gets back when you add it again
Still the same. Google is a horrible company when it comes to certain things. A bug like this at Apple would be squashed within a week.
Is there an official bug report somewhere for this to vote for?
divinemyth99 said:
I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Change the main account you want for in app purchases as Default by following steps below and u should do good
To change the default Google account when you are using the multiple sign-in, you need to Sign out of all accounts. Then log in to the Google account that you want to be the default first.
ive also attached an image if it helps:highfive:
shaik_u said:
Change the main account you want for in app purchases as Default by following steps below and u should do good
To change the default Google account when you are using the multiple sign-in, you need to Sign out of all accounts. Then log in to the Google account that you want to be the default first.
ive also attached an image if it helps:highfive:
Click to expand...
Click to collapse
We said about in-app purchase cannot select account in Payment Options. Not on the web.
Solution that worked for me!
Hey Guys,
I had the same problem as you describe, what i did to make it work and not show my work account in app purchases.
1. Delete app
2. install the app from browser where you are logged in to you private account.
3. Enjoy.
Hope with works great for you guys
Roundabout, but it works
what you have to do (seems like last guy was saying this?)
1. is uninstall the app from your phone.
2. the only way to change it is to go from your PC browser (very important!) to play.google.com and log in with the specific account you're trying to use for IAP's on your particular app.
3. you should be able to install the app, then go back to your phone and use the IAP with the correct account.
hope this helps everyone!
solution:
1) uninstall the app
2) go to play store and switch to the account you want to use to pay from
3) find the app in play store and install again
4) make your in-app purchase
divinemyth99 said:
I have two Gmail accounts on my phone: a personal one and a business one (we subscribe to Google Apps at work). I use all the goodies like calendar and talk on both accounts, so it's important to have both. I put the personal account on the phone first (haven't determined if this matters).
Regardless of which account I make active in the play store, my work account is always selected when I try to make an in app purchase (such as touch recovery from Rom manager or 'unlock full' from Plague Inc and other games).
Are others experiencing this? Anyone know a fix? I just tried on stock jellybean via the following steps:
1. Add personal account
2. Install an app with in app purchase ability
3. Add work account
4. Open play, verify personal account is selected.
5. Try to purchase something 'in app's
6. It shows my work account. Open play store, work account now selected.
I don't do in app purchases much, but they seem to be getting more common, and it's annoying to remove the work account before every purchase.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
YehoshuaL said:
solution:
1) uninstall the app
2) go to play store and switch to the account you want to use to pay from
3) find the app in play store and install again
4) make your in-app purchase
Click to expand...
Click to collapse
Have you tried this yourself? or is this the solution that made the most sense? I ask because this actually doesn't work.
---------- Post added at 10:37 AM ---------- Previous post was at 10:37 AM ----------
robnez said:
what you have to do (seems like last guy was saying this?)
1. is uninstall the app from your phone.
2. the only way to change it is to go from your PC browser (very important!) to play.google.com and log in with the specific account you're trying to use for IAP's on your particular app.
3. you should be able to install the app, then go back to your phone and use the IAP with the correct account.
hope this helps everyone!
Click to expand...
Click to collapse
This worked beautifully, thank you!
Know source of the problem, did not solve it though
Hello guys,
It's my first post here. And I hope this contributes something to solve this problem.
I think the problem lies within the 'all app' drawer of the playstore.
Simply the 'all app' drawer of the main account on which you installed the app first, will connect to the app as long as multiple accounts are available.
You can see it in the playstore in 'my apps' - > 'all apps'.
Usually all once installed apps show up there.
But if you've first installed an app connected to your 'secondary account' on some phone, then install it on a phone with another 'main account' and your 'secondary account', the app will show up only in the 'all apps' drawer of the 'secondary account'.
I hope that was understandable
One similar approach to the former workarounds.
-> You must have a backup of your accounts (titanium backup for example)
-> delete the secondary account
-> install the app (it will show up in the 'all apps' drawer)
-> restore your accounts (the app will remain in the 'all apps' drawer of the main account)
-> the app will connect to the right payment settings while in-app purchasing.
Now if there is any easier way to disable one account during the setup or to just connect the app to the right 'all apps' drawer , the problem should be fixed maybe
Best eazyRidor
vulcZ said:
Have you tried this yourself? or is this the solution that made the most sense? I ask because this actually doesn't work.
Yes. That's what worked for me.
Read the instructions CAREFULLY that I posted and it ought to work for you, too.
Click to expand...
Click to collapse
Uninstall the app
Go to Play Store and switch to the account you want to use to pay from
Find the app and install again
Make your in-app purchase

[Q] Google Wallet / Google Play - Account Verification

I been buying apps, games, and songs from the Play store for years, and now everything I do gets errored out. I can download free apps, but nothing paid. Can't use play credit, my CC, or charge to my phone account. Just started the other day. Well, I got an email from google saying they had issues with verifying my account and I need to provide a copy of a utility bill or goverment ID. Are they serious?? Anyone ever seen this? I seen this before, but it was an issue on google's side, and it fixed itself out. I responded to their email, but haven't heard anything. I did a search, and seems like some people have been waiting months for something to resolve their issues, but nothing yet.
Can anyone provide any insight?

Can't add prepaid mastercard to my google wallet

Hi, I recently bought a 50$ Prepaid mastercard and decided to add it as my payment method for google play store. Problem is, I can't add it, it says: "There was a problem authorizing your card. Contact your bank if this problem continues." I tried adding with my phone but instead I get: "Error retrieving information from server. [RPC:S-7:AEC-0]" It worked before but not anymore any idea why?

Is there a solution to detect the correct Google account when multiple Google accounts are present?

This is a very old problem, and Google isn't fixing it for reasons best known to them.
I have multiple Google accounts in my device, each for a specific purpose. I buy apps using one account, while I use another account for backups, adding devices like earphones, speakers, etc.
The problems experienced are as follows:
1. Some of the apps where I have in-app purchases fail to verify the account. For some apps, uninstalling and reinstalling using the right account on Google Play Store resolves this problem, while for others, the solution is to remove the other accounts one by one, until the app successfully verifies the account used to make the in-app purchases.
2. I bought a new pair of earphones that support Fast Pair. When trying to set it up, it was not showing the account that I wanted to add the device to. The only way was to remove the accounts from the device one by one until the account I wanted to use showed up on the Fast Pair screen.
3. Purchases on Google Play Store: Same problem when Google Play Store shows the wrong account for making a purchase. Only way is to remove other accounts one by one until the one you want is selected.
Google isn't offering a way to simply change the account that the user wants to use for any of the above scenarios.
As far as I have seen, the account used during 1st setup (which is usually used for Backup and Restore) is given priority or used as a Default account. And Google doesn't offer a way to simply change the account when a particular scenario demands it.
Is there a solution to this problem.
Thanks.
If your phone's Android supports multi-user-accounts then create per each user a related account
xXx yYy said:
If your phone's Android supports multi-user-accounts then create per each user a related account
Click to expand...
Click to collapse
That's far from a solution. And my phone doesn't have the multi user feature either.
Does it mean one can't use multiple Google accounts on a device and get things to work as desired?

Categories

Resources