[Q] Moto G black screen - Moto G Q&A, Help & Troubleshooting

I've gone to many of threads looking for help to try to get my phone back on and working but nothing has helped so far. I can get to the fastboot screen and thats about it. Every choice on there either gets me stuck back on the black screen or it stays on the motorola screen until the battery runs out. When i plug it into my computer it installs the drivers but there isnt a way for me to get into the files on my phone and treats it like an unrecognized device, any help?

Hey @bobbybelcher,
Check this out : http://forum.xda-developers.com/moto-g/help/moto-g-bootup-problem-recovery-mode-t3122492
Do you have the same or similar issue?
If so,tell me your :
OS,Bootloader Version,what commands you tested/working and preferably images like the ones I did.

Related

Coby Kyros 1042 bricked with no reason

Hellow buddehs, this is Frank Garrett.
So my brand new tablet got bricked with no reason (just for fun dammit) and i have googled absolutely everything that could possibly help me but with no results. So it brought me to making this thread - the last thing i am trying to do before throwing out the tablet.
Well my tablet just got really laggy once and i tried to delete some applications that i've installed there, and after i did reboot it as usual. But it didn't launch as it should. Instead it gives me the "COBY" logo and that it - it just stays with this freaking logo all the time till it gets turned off. So i've tried to get it into the Recovery mode - but with no result either. It either does not doing anything but showing "COBY" logo, or just gives me black screen.
So i have absolutely no idea what to do (adb?) or is it even possible To Do anything, because i'm not sure if its totally broken or else...
Help please.

Moto G Stuck In Bootloop

Now I'm posting this because my issue isn't like the ones I'm seeing here. I've done absolutely nothing to my device as far as tweaking goes, the device isn't even rooted. Randomly on a drive when I pulled up my map for directions, my phone's audio began skipping, the phone froze, & then crashed. Now I can't get past boot.
When I try to get into recovery mode via Fastboot, it just goes to a black screen.
I've allowed the device to die fully & then charge, but no dice. The status of the battery is showing as OK. My PC will not recognize the device in Fastboot either.
Any advice?

Replaced screen, not booting

Hey guys,
just replaced my screen by myself and it isn't working. It boots and the screen lights up for a few seconds but thats it. So it seems like I ****ed up somewhere. :/
Now I've got some questions for you guys.
1. What could cause this error? Since it's already not working I don't mind taking it apart some more and trying to fix it.
2. Do you think if I send it to the support from OnePlus they will take a look at it?
3. The whole reason I did this was to get my data back. Is there any way to access the data on the phone without the touchscreen? I encrypted it using CynogenMod. USB-Debugging is enabled.
Thank you so much guys, I'd really appreciate some help. This **** is really tearing me down since it was a lot of work.
I did this on my own phone but Idk about OPO. If you use the power+voldown method to boot into recovery (yes ik nothing on screen) then connect a usb and see what happens
If you power it on, wait 5 mins then call it and if the phone rings you should be able to rule out the display and speakers and storage, obvs if the display is still not on at this point it is probably the display.
you can also adb from recovery and or fastboot so you should be able to see it in there if it is still working (make sure you change the phone for a decent amount of hours before you do any of these) If the display is dead its likely its been on for the last day and dead
Sorry for the late answer, really appreciate your help!
So if I connect the phone to the PC (tried it in recovery and in normal mode) windows detects the phone under "Devices" but sadly if I type in "adb devices" in cmd it doesn't detect the device.
But still, windows is detecting the phone so it seems to still function. I booted into recovery and I could use the touscreen and the lower buttons. I couldn't see anything but it was vibrating whenever I was using the touscreen. So it seems like only the display part is broken.
Can't call the phone since it's fully encrypted so I need to type in a password before booting anything (recovery, normal mode, ...)
I'll try to contact the vendor of the display and see what he has to say.
If anyone got any more tips I'd appreciate them. I'm a pretty big noob so I even appreciate "common sense" tips.
I know this may be a "common sense" thing to say, but double check your connections. Sometimes the connectors aren't made properly and a pin could be covered so you can try connecting and disconnecting several times to see if it clears up.
Since the touch screen was registering and vibrating, then it could be the backlight that's broken. Try holding a flashlight at an angle and see if you can make out anything on screen. If it's the backlight, then you can probably back up your data in case your phone does end up breaking.
reconnected everything multiple times and also tried the flashlight trick. sadly with both no luck
but something good:
adb recognizes my phone in "recovery"
bad news: no commands work, most likely because the phone is encrypted. if I enter a command nothing happens, it looks like its loading forever.
any ideas?
Hey!
I also had the same problem after I replaced OPO's screen about one year ago. The replacement screen was from ebay.
I could see the Cyanogen logo but after a few seconds the screen became black. Booting into recovery mode worked well.
On the video also ROM boots well but the screen stays black.
https://www.youtube.com/watch?v=VcWDCJIkPKQ
Eventually, the screen was defective and I returned it and bought new one.

1st Gen Moto G - I can't get past the Fastboot menu

Hi folks.,
Daughter has a Moto G. It constantly powers on - goes to the "M" boot screen for a few moments then a sort-of black screen, although the screen is actually on - it is just displaying black pixels. It just stays there.
With a couple of long presses of the power button I can get it to turn off and then, if I'm quick, I can do the power/vol down combo to get into Fastboot menu.
HOWEVER - whatever option I choose Factory/Recovery whatever (other than the Barcodes - which shows the Barcodes) it just goes straight to the "M" screen for a few seconds and then the sort-of black screen again.
It's been a long time since I fiddled with Android stuff (I'm Windows Phone) so any help and guidance for an old idiot like me would be greatly appreciated.
TIA
SP
Same issue here
Hi, I'm having the same issue here.
Do you have an idea of what could have caused it? I mean, how did it start?
Do you ever get to see the battery charging icon when you plug it?
I thought it was a battery related issue at first, but guess it's not. Gonna try to install the firmware again to see if that helps.
I've noticed it shows the cmd getvar.all when I plug it to the laptop while on fastboot mode.
Does it say the fastboot reason?
Does your computer recognize it when you plug it?

I will try to answer all the problems of XZ2 :)

Hi , i have working with more than 100 xz2 phones , i got many problems and fix it (google and xda) , so I think I can help you to fix your problem with xz2 asap if u ask me in this post
My exp :
Flash
Unlock
Root
and some small problems...
[deleted]
sinommo said:
Hi , i have working with more than 100 xz2 phones , i got many problems and fix it (google and xda) , so I think I can help you to fix your problem with xz2 asap if u ask me in this post
My exp :
Flash
Unlock
Root
and some small problems...
Click to expand...
Click to collapse
Hello,
My wife's Sony Xperia XZ2 Compact with model number H8324 has an issue with booting or maybe the launcher getting stuck in a loop after getting to the lock screen for a split second.
The phone seems to boot like normal and gets to the lock screen, we are even able to punch in one or two digits of the 4 digit pass code. Then it goes into a loop of the notification bar and back button flickering. From then on the phone is not responding except for the power button which brings up the normal "Turn off, Reboot, and Lockdown" menu. The issue just started out of nowhere yesterday morning and we haven't been able to fix it yet. We haven't done any rooting or custom rom flashing, it's running the official Sony software but it's out of warranty.
Here's a video showing the issue. The video shows the whole boot process but the link takes you to the last part after the logos.
We would love to get some files off it so if there is a way anyone can help us with that we'd prefer it over a hard reset.
Things we've already tried
Turning the phone off and on again
Unlocking the phone in the split second the lock screen works, this is just too short to swipe up and then put in four digits.
Rebooting the phone
Booting while charging
Booting into safe mode (this has the same issue)
Connecting the phone with USB to a pc, the phone is recognized by Windows, but it doesn't share it's filesystem with Windows.
Connecting the ADB to it, alas usb debugging is not yet enabled on the phone
Trying to get into recovery mode, we haven't been able to get into the recovery menu. Googling seems to indicate it might be holding volume up + power button when the phone is off but then it doesn't seem to do anything at all.
We're currently trying to run out the battery of the phone to see if that will resolve the issue on it's own.
If anyone has any idea, we would love to hear it.
mohhom said:
Hello,
My wife's Sony Xperia XZ2 Compact with model number H8324 has an issue with booting or maybe the launcher getting stuck in a loop after getting to the lock screen for a split second.
The phone seems to boot like normal and gets to the lock screen, we are even able to punch in one or two digits of the 4 digit pass code. Then it goes into a loop of the notification bar and back button flickering. From then on the phone is not responding except for the power button which brings up the normal "Turn off, Reboot, and Lockdown" menu. The issue just started out of nowhere yesterday morning and we haven't been able to fix it yet. We haven't done any rooting or custom rom flashing, it's running the official Sony software but it's out of warranty.
Here's a video showing the issue. The video shows the whole boot process but the link takes you to the last part after the logos.
We would love to get some files off it so if there is a way anyone can help us with that we'd prefer it over a hard reset.
Things we've already tried
Turning the phone off and on again
Unlocking the phone in the split second the lock screen works, this is just too short to swipe up and then put in four digits.
Rebooting the phone
Booting while charging
Booting into safe mode (this has the same issue)
Connecting the phone with USB to a pc, the phone is recognized by Windows, but it doesn't share it's filesystem with Windows.
Connecting the ADB to it, alas usb debugging is not yet enabled on the phone
Trying to get into recovery mode, we haven't been able to get into the recovery menu. Googling seems to indicate it might be holding volume up + power button when the phone is off but then it doesn't seem to do anything at all.
We're currently trying to run out the battery of the phone to see if that will resolve the issue on it's own.
If anyone has any idea, we would love to hear it.
Click to expand...
Click to collapse
I think u just need to reinstall rom file with newflasher and stock rom , did u tried it ? with newflasher newest version , u still can keep the personal files and flash stock rom for the phone , then i think this phone will run normal again
If u dont know how to do that , reply comment here , but u should turn off the phone to keep battery well , if u can't turn off the phone , try to press and hold volume up button + power button within 5 sec , phone will vibrate 3 times and totally off
Is there a way to get a stock recovery if somehow the recovery has been deleted?

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