[Q] Black smear normal? - Galaxy S6 Q&A, Help & Troubleshooting

I'm getting really bad black smear on transitions from black to dark grey. I know that a certain degree is expected on amoled screens, but black to dark grey is very noticeable and a very slow transition. I notice it most on the reddit app with dark theme enabled - when you scroll past a "page" there is a thick dark grey border that takes much longer than the white text to change color (it's also inconsistent, make it look streaky as you scroll).
It's not a huge deal, just want to make sure my screen isn't defective (especially since I'm planning on getting a Gear VR).

This is completely normal and has been a common issue with all Samsung models.
This occurs because a black pixel is supposed to be completely off on AMOLED's and it takes time to turn the LED back on when the black pixel turns to another colour eg. grey. The effect becomes more noticeable the lower the brightness and the darker the image screen is. And the faster the movement of the images the larger the smear appears.
Samsung "fixed" it for Jellybean by by not completely turning the LED off for black pixels but instead leaving it on but at the very darkest level. This fixes the issue since now none of the LED's ever turn off however the tradeoff is that now a completely black screen won't appear completely black in the dark.
When KitKat was released they reverted this "fix" and now has been like that ever since. So the smear will still appear unfortunately.
I deliberately kept my old S4 on Jellybean so I wouldn't have the smear issue since I used read a lot at night in the dark using dark themes and the smear made viewing almost impossible.

Thank you for the answer.
I was mostly curious because my Galaxy Nexus didn't suffer from this issue at all (as far as I could tell), but it's very obvious on the S6. However as long as it happens to everyone it isn't a huge deal, just wanted to make sure it wouldn't ruin Gear VR for me.

goodbyegalaxy said:
Thank you for the answer.
I was mostly curious because my Galaxy Nexus didn't suffer from this issue at all (as far as I could tell), but it's very obvious on the S6. However as long as it happens to everyone it isn't a huge deal, just wanted to make sure it wouldn't ruin Gear VR for me.
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Yeah it didn't happen on the old old Samsung models, it started with either the S3 or S4.
My S2 definitely didn't have it. And my S4 definitely did have it (on KitKat but not on Jellybean).
Searching around it seems the most common complaints where on the S4/S5 and Note3/4.
EDIT:
Googled through history to refresh my memory:
The S4 did have this issue when it first came out (on Jellybean), Samsung then released a small OTA update that fixed the issue (the aforementioned mentioned "fix" on my above post). The update kept the same version number so it was still Jellybean.
See this link for the update changelist that specifically mentions the fix: http://www.sammobile.com/2013/06/06...y-s4-brings-enhancements-and-stability-fixes/
Then, when KitKat came out for the S4, Samsung reverted back to the original (I guess people started complaining that their blacks were no longer "black" enough on this new update).
So this issue was only "fixed" on the S4 for a very short time whilst on a certain update of the Jellybean firmware. And it was this updated Jellybean that I kept my S4 firmware version on.

Related

KitKat has brought back smearing issue

Last night I was prompted to update to KitKat on my EE S4 and appear to have the dreaded smearing issue again!!!
Last Samsung I'm ever gonna buy, plagued with issues (gone through 3 SD cards with this thing as well)
What smearing? Where exactly do you have it? More details...
Yeap. I have the same problem since I got kit Kat.
Sent from my GT-I9505 using xda app-developers app
devilsdouble said:
What smearing? Where exactly do you have it? More details...
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Click to collapse
It was fixed in previous builds (well reduced), when moving dark images around the oled ghosts and smears. Best example is in the settings menu, scroll it up and down and you will get black and purple smears on the section lines.
Yes, same here :/ I hoped it was only my device but its the oled i think
my next phone is gonna be a xperia i think, previously I had galaxy s2
just updated to 4.4.2
same problem
Same problem :s
same problem after i updated to 4.4.2
same here also.. i hope samsung will do something about it.. thanks
I don't know what the big deal is, 4.2.2 and 4.3 had the same issue.
NEOAethyr said:
I don't know what the big deal is, 4.2.2 and 4.3 had the same issue.
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exactly.
leeomendes said:
exactly.
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Click to collapse
Guess I am lucky. My phone isn't doing it. GT-I9505
You guys have a strange perception of what a problem really is. This smearing thing is so much overestimated...
Sent from Galaxy S4
It is very noticeable with black depending on how fast it moves on the screen.
Try to watch a movie with some 100% black parts, it makes a really sluggish effect, only on the black part of course which makes it even more noticeable.
Some people are just less affected (vision sensitivity) or don't have real black on the screen.
It's just a i9505 hardware weakness, no miracle. Changing the black in dark grey solves the issue but it uses more battery and prevent nice black to be shown...
Same here, same thing. But it randomly goes away sometimes
Yea I noticed this a while back on 4.4 roms. Not really an issue for me. The only scenario it comes in to play is when I am scrolling through the settings. VERY small price to pay at this stage for having the amazing screen the S4 has, wouldn't trade it for anything else out there at the moment. I watch movies etc on it and am very picky about picture quality (hence why I got S4), and haven't really noticed the smearing while watching movies. For me the speed and battery benefits of 4.4 stock roms FAR outweigh the negative of a smearing effect on the settings screen.
Am I the only one here who is glad that this is back?! I mean not the smearing but the black background in menus which causes this.
The smearing is barely noticeable and only shows up when my brightness is set to the lowest it can be.
My fix is simply to use either auto brightness or a minimum of 20-25% brightness.
I gotta agree that this is over exaggerated and is simply the cost we pay for having a device with an AMOLED display.
The upside is that we have the deepest blacks with this display, no other display comes close in that respect.
AMOLED normally doesn't have this issue. The S2 has perfect black without the smearing problem.
I think Samsung just wanted to save money or faced production issues. The Note 3 also have this problem but far less than the S4.
Jul84 said:
AMOLED normally doesn't have this issue. The S2 has perfect black without the smearing problem.
I think Samsung just wanted to save money or faced production issues. The Note 3 also have this problem but far less than the S4.
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Click to collapse
I could be wrong here but I'm sure the S2 didnt have the same deep blacks as the current AMOLED displays.
If I viewed my S2 I could see power was being used to illuminate the black areas of my screen.
But like I said I could be wrong its been 4 years since my S2 days.

How many people have experienced screen burn in on their S6 yet?

Hi all, let's get straight to the point. I'm about to buy a new phone, probably the s6, but I'm concerned about one thing: how many of you have experienced screen burn in? I know it's a common thing with amoled displays. I'm not talking about the design flaw because of which you can see a sort of rectangular outline (only visible with full brightness outside and with a white screen) on the display (I'm not entire sure of this, I've read some reports about it though and I don't think it would bother me), but I'm talking about impressed/ghost images like status bar/text/icons/etc. that appear even if you change image on the screen. Hope I was clear enough, english isn't my native tongue. Thanks for the help!
i had an s2 - no burn in, s4 - no burn in, s6 - no burn in so far
so i think unless you keep the screen on for hours every single day on max brightness on the same image, it is very unlikely to get burn in.
Been having Samsung devices since s3 never got one and I got all note and s series
Sent from my SM-G925F
Bought at AT&T, may 6 2015, my Galaxy S6. Not burn in. I have no problems with my phone so far.
Sent from my SAMSUNG-SM-G920A using Tapatalk
Ive had the S1, S2, S3, S3 LTE, S4, S5 and now the S6.
I have never had burn in on any of these phones. The S4 I used daily for 2 years and still no burn in.
If you use the device normally and don't leave one thing on the display for hours on a high brightness then burn in is not a problem.
2 month old S6 here, half brightness with auto mode. Mark left by status bar and also dirty screen effect. Looking at a grey screen I see marks that could quite possibly be burn from the keyboard too.
After 3 months, no burnin. However there's a noticeable difference between the status bar and the rest of the screen. The screen has yellowed slightly
iamhacked said:
After 3 months, no burnin. However there's a noticeable difference between the status bar and the rest of the screen. The screen has yellowed slightly
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LOL this is like you say roof is not leaking but waterdrops are all over the ceiling LOL

S8+ AMOLED Display Quality (Red Tint Issue) - worse as previous Samsung devices

Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
With all of us over at the tmobile shipping thread we've been waiting and crying and hoping that we get our devices early....and then when we finally got our devices ****ty things like red tint leaves a sour taste in our mouths..sad really, samsung already made this device feel rushed with all the Bixby and fingerprint scanner awkward positioning and what did we do after the note 7 debacle? We forgave these fools...and now this?....i do feel bad for those that actually paid full retail price for these expensive devices and to unbox and realize the screen is pink...that right there is not how to say forgive us for our mistakes instead a huge f u to all the customers who were unlucky enough to get such a horrible display color....but I will say I won the lottery because out of the box my s8plus came out nice no red pinkish tint whites are white...but why am I still pissed? Because my note 4 was the same whites were white and then after a year or so my eyes were fixed on a strange color that was taking up half of the screen that came out of nowhere...so yes I will be forever paranoid with sammys displays now....if my s8plus came in like that I don't think I would've came back....but then again I'm here lol
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years; offer the user an option to calibrate based a sample image. Once thats in, the presets can be established based off of those generated values from the user selection.
It seems like they will indeed need to implement a fix of this sorts, because it does seem the displays hue varys from device to device.
Anyways, for the most part, I hardly notice it and it seems even, and the more I look at it, the more i can't make sense out of it? Seems to play tricks on my eyes... lol.
Beautiful phone and display though!
cantenna said:
Settle down guys, this will likely be fixed with a future fw given the attention its gotten, this is pretty simple for samsung to fix actually, all samsung needs to do is what video games have been doing for years, offer the user an option to calibrate based on a sample image provided, once thats in the presets can be established based off of those generated values.
It seems they will need to implement thia because the displays vary so from device to device.
Anyways, for the most part, I hardly notice it, it seems even, and the more look at it the more i can make sense out of it, seems to llay tricks on my eyes, lol.
Beautiful phone and display though!
Click to expand...
Click to collapse
This is a hardware problem, a real software fix IS NOT POSSIBLE!!!
Samsung can only try to cammo the problem with increasing the range of the color-sliders in the display settings, so that you can turn down red more then now. But this wont fix that the red tint is NOT EVEN ACROSS THE DISPLAY!!
What else proves that this is a hardware error is that if you put 5 devices next to each other (with the exact same settings), each of them will look different in regard to screen quality! Believe me, I know what I'm talking about, see my previous threads regarding that!
I agree that it should be even otherwise you may have a hardware problem but my concern is your criticism has more to do with amoled in gerneral and what we are observing is a consequence of the tech used. Samsung is also pushing the boundries here too with the display tech so the norms for amoled to compare to may not even apply anymore. And your comment to my comment regarding masking the problem, there is a reason why every display on the planet has picture settings.. right? No 2 displays are exactly the same...
I just went through the crap with my Surface Pro 4 too, trust me, they are a good example of no 2 displays alike, must have went though at least 11 Surface Pro 4 on my mission for perfection display and I had to give up in the end because truth is, its still an awesome device!
that happens when you get the early batches of s8+
h4ck3r69 said:
that happens when you get the early batches of s8+
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Click to collapse
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
ingenious247 said:
Absolutely unacceptable reasoning. They shouldn't be putting out a product if the "early batches" are DEFECTIVE
Obviously it's a QC problem, which they seem to have some fairly big issues with, over and over.. They will lose customer faith if they keep doing this ****
Click to expand...
Click to collapse
Perhaps but then again why did you buy a phone from samsung in the first place?.....
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
GibMcFragger said:
I was in the Samsung store yesterday for the launch party. They had 3 S8+ on display next to eachother. Each was running the exact same retail mode, showing the exact same content at the exact same time.
One display was white, one was red hued, and one was pee yellow.
(No, it wasn't display calibration settings, I checked).
There are definitely quality control issues.
Click to expand...
Click to collapse
And which of the 3 do you have?
I noticed a slight pinkish tint when the shipping screen protector was on, but looks ok without it.
Something slightly different this year is there seems to be a pink tinge on all four sides of the display (top, bottom, left and right). It's a very consistent along the sides of the screen and very noticeable, a few people here have also noticed it: https://forum.xda-developers.com/galaxy-s8/help/red-tint-screen-t3592335
So it's not just another pink/yellow/blue/green spotty tinge problem, theres now uniformity with the example i've provided.
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
cantenna said:
And which of the 3 do you have?
Click to expand...
Click to collapse
Mine had a very slight pink tinge when I got it, at the very top and bottom (maybe half the status bar thickness), and it's since gone way.
The over all display color was a little too warm for my liking, so I knocked the red slider down to half, and now it's fine.
Got me and the wife one yesterday from At&t. No red tint and best phone yet. I love it.
My display is freaking beautiful and I love the fingerprint location. I never had any trouble. My finger finds it very naturally
Sent from my SM-G955U using Tapatalk
TML1504 said:
Hello fellow XDA members,
In the past I started some threads regarding Samsung AMOLED display quality, especially for the Note devices.
Please see here if you are interessted:
https://forum.xda-developers.com/note-4/general/note4-amoled-screen-quality-t2906365
https://forum.xda-developers.com/showthread.php?t=2463786
Now, with the S8+ (and the S8, the problem is the same), even the media recognized the display problems, known as "red tint", just google for it!
Samsung tells the people that this is due to wrong settings, and/or the adaptive display setting turned on! THIS IS NOT THE CASE!!!
I got 2 pieces of S8+ today, and both displays are not OK. One screen has the red tint issue, but only on the upper half of the screen.
The other device has no red tint, but is generally darker and looks more "washed out" and has a slight yellow tint.
So again the display lottery is back, it is only "luck of the draw" if you get a decent screen or not!!!
If you do not believe me just compare a few devices beneath each other with the exact same display settings. Turn adaptive display off, then go into the dialer and type *#0*#, with this you ensure the brightness settings are the same and you have the same sceen content on both devices. You will notice that every single device has a different screen quality (tint, evenness, ...)
What do you say? Acceptable or not?
Click to expand...
Click to collapse
=======
im not tying to be a jerk but just curious what happens when you cycle the --blue light filter-- button in the pull down menu with the wifi, Airplane mode ect.
reason i ask my displays is perfect but with the blue light filter on which is to reduce eyestrain ..then the display is very red
Really did not know they had this till i play around with it
Jonathan-H said:
I've got the S8+ and the screen is not red at all. The left and right edges if anything have a slight blueish tone to them but I believe this to be the effect of the screen curving to the sides distorting the colour (Colour shift?).
Unless you have bought one and have the problem with it, you have no right to complain.
Click to expand...
Click to collapse
I have an S8+ as per my posts in the other thread, so I have a right to complain.
Firstly, it could well be fixed by software, even if its uneven, HTC had issues with the camera doing this a number of years ago (big red spot in all pictures). It was fixed with software
Secondly, it might disappear with time. AMOLED, OLED and other self lighting technologies (like Plasma in TVs) have a bed in time, where some colour ranges need to burn in. I would suggest a full red screen using a screen tester app for a few hours, to see if it beds in the red.
Guys, I would like to take this device, there is a possibility of having a faded display?

red/yellow tint Uniformity DISPLAYGATE *BE WARNED*

Its still there right out of the box. $800+ for a gorgeous Midnight black T-Mobile Galaxy S8. I swipe down the notification shade to mess with settings and I can't help, but notice the subtle, but very existent, yellowish tint on the top right 1/3rd of my display compared to the slightly reddish bottom 2/3rds.
The white background on the notification is not all white. Any solid color white or grey background and you can notice that there is a yellowish and pinkish hue in certain areas of the display. This is extremely distracting and almost nauseating when reading an article and as you read the white background starts shifting color from yellowish white to a pinkish white.
We had same issues with GS6 and GS7. PANEL LOTTERY! I had to exchange my S7 about 4-5 times in order to get a unit without Screen defects. its 2017 and the S8 has the same damn issue that we've been reporting to Samsung, they don't care because some average consumers don't notice it or assume thats just how the phone is. Well I don't take lightly to defects and anomalies when I'm paying this much. Its very annoying that this SUPER AMOLED display attached to a near $1k price tag lacks the quality assurance it should have. it can't even display a full even white or grey screen.
Time to exchange and make a youtube video about it I suppose. I'll post pictures when I get home from work.
Johno_Jan said:
Its still there right out of the box. $800+ for a gorgeous Midnight black T-Mobile Galaxy S8. I swipe down the notification shade to mess with settings and I can't help, but notice the subtle, but very existent, yellowish tint on the top right 1/3rd of my display compared to the slightly reddish bottom 2/3rds.
The white background on the notification is not all white. Any solid color white or grey background and you can notice that there is a yellowish and pinkish hue in certain areas of the display. This is extremely distracting and almost nauseating when reading an article and as you read the white background starts shifting color from yellowish white to a pinkish white.
We had same issues with GS6 and GS7. PANEL LOTTERY! I had to exchange my S7 about 4-5 times in order to get a unit without Screen defects. its 2017 and the S8 has the same damn issue that we've been reporting to Samsung, they don't care because some average consumers don't notice it or assume thats just how the phone is. Well I don't take lightly to defects and anomalies when I'm paying this much. Its very annoying that this SUPER AMOLED display attached to a near $1k price tag lacks the quality assurance it should have. it can't even display a full even white or grey screen.
Time to exchange and make a youtube video about it I suppose. I'll post pictures when I get home from work.
Click to expand...
Click to collapse
As frustrating as it is its still a very new device to the market all different manufacturers be it a mobile device or something else the first run will always have a 50/50 chance of issues its bound to happen. By no means am I be littling your post all im saying is things as annoying as this is bound to happen. I read somewhere that Samsung will be possibly issuing a software fix for this display issues but I cannot confirm for sure. Today is the official release of the device I did hear that stores are not issuing replacements just yet.
Sent from my SM-G955U using Tapatalk
Samsung offers software update to fix red display issue
http://www.zdnet.com/video/samsung-offers-software-update-to-fix-red-display-issue/
This isn't a software issue trust me. It is a fault in the production of the OLED panels. This has been going on for nearly 3 years! They just don't care.
yes and the forthcoming software update fix ,the red color will be on zero exactly like if you do it yourself in the menu.
If the screen is uniformly red then it can be masked with a green filter applied to the entire screen. There are 3rd party apps that can do this such as ScreenEqualizer.
Non-uniformity is a different issue altogether and can't be fixed or masked. I have it on both my S6E and my S8. The S6 release dubbed the issue "pink-gate" and it attracted much more attention but ultimately nothing was done about it.
I thought that after the Note 7 flop they won't risk anything like this but i can confirm that my mighty black S8+ has this defect too. Frustrating because i was unlucky with the S4 and S5 although the replaced the screen for a great on each device and after several unsuccessfull attempt but last year the S7E was absolutely flawless so i was optimistic for the S8, especially regarding the note 7, that is MUST be a flafless, highest quality product but it failed miserably.
I had these issues on my S6, N5, and N7. You cant correct a screen if the color issue is not uniform. I had to return every single phone multiple times to get an acceptable screen.
What i find is weird is, my Pixel Xl was absolutly perfect, and im pretty sure they source their screens from samsung.
Sent from my KIW-L24 using Tapatalk

The pink screen

So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Click to expand...
Click to collapse
Red screen*
When I got this phone in my opinion it was clear whit but tgen when I tried reducing the red colour it became even more clearer, I don't know it's probably I didn't pay attention to the colour when I got this phone...
In my opinion the blue light filter messes up the display although I know this isn't the case..
I got a replacement new phone as I cracked the screen on my first one, and my new one, if anything is slightly cooler / bluer than I usually like, no red / pink issues I can see. My last one was ever so slightly reddish even with red slider down.
for me it is fixed after:
- specific sw update
- set adaptive display
- set display tone to cooler option (-1 or -2 from the slide bar in display settings)
Out of the box mine is fine. I swapped my first one that had a pinkish display even when red turned all the way down.
mopar said:
So is anybody got not device yet that doesn't require the red to be turned all the way down in order to look somewhat appropriate?
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
if i understand your question right then yes, there are devices without the ted tint issue!
I went into 4 shops and looked at 8 phones and everyone of them had the red /pink issue only 1 could you turn down red to reduce it in adaptive settings when it became blue/green white and all were red In photo and cinema settings
I bought my s8+ ten days ago, after two days I changed it because of pink borders... Before change, I powered on two new s8+, one were all red (not only borders), the other one was nearly perfect... But I had to choose another color (orchid gray) instead of my first black phone... It's a shame that we have to choose the phone from the color of display and not from the color of the phone...
Inviato dal mio SM-G955F utilizzando Tapatalk
My screen is pretty noticeably green-tinted, but it somehow gets corrected when sliding the cool / warm slider all the way to the right, making the display more warm. Even though the issue is too much green, making the display warmer seems to fix it somehow. I know that the issue is green, because sliding down the green slider under advanced options fixes it, while sliding down the blue or red one just makes it worse
And pro tip, you can combine the cool / warm slider with the advanced options RGB sliders, if the warm / cool slider isn't enough on its own. Perfect mix for me is the cool / warm slider all the way to the right, and green slider decreased by 1-2. You could fix a bright red display with the combination of the general slider and the RGB sliders
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
Funny thing about red screen and pink tint. I have my s8 plus since a week. My device came with lots of red tint, then I got an update that really helped, but still wasn't perfect. After few days my screen lost pink/red tint without adjusting anything. Of course, little pink tint on the edges exist but it's due to screen specifics.
jackdforme said:
I'm still concerned that Samsung isn't taking this time to educate people of OLED calibration. They could put this entire thing to bed with just providing more than 2 marketing crafted sentences. Not one thing is wrong with the screen sans those with actual manufacturing issues of course. Microsoft takes their pixel sense displays, like apple and individually calibrates them. Its why you don't complain about color on iPhones and even surface PCs.
This has 0 to do with the display, the manufacturing process etc. It's just a step that Samsung and many other don't do to their phones. They take a lot # for screens produced, get them close to accurate, preprogram the variables for the entire lot and off ya go. The update is fine because all it does is give yu extended granular control over the calibrations. Once you set the point on all, you'll be fine.
Keep in mind that even if they were individually SRGB calibrated for perfect color space and white point, someone who find them to look off because as humans our perception of color varies tremendously. I hate overblown colors yet RGB 100% dead on is weak and dead to me.
Just use your settings to make your screen right for you. That's all. Don't yell at CS, don't sit in the store waiting for their next lot of phones. They will be variations of the same display with slightly more detailed calibrations. And you'll have wasted time waiting for something you can just do yourself with some patience and correct lighting.
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What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
gregoryostrom said:
What your saying makes a lot of sense to me, maybe you can point me in the right direction here. I have the S8+ with a pink tinted screen and even pinker edges. Fortunately mine is consistent across the screen. I have 4 other Samsung phones and the Tab S 10.5, which all have great displays (at least to me they're all great). Every one has a slightly different white balance, but they're all nice. They also can be tilted at very strong angles and only have very minor tinting of the colors. Now, my S8+ has been updated and I've been able to get the edges to look great. I'm also able to get the main screen to a really nice white. Here's the two problems I'm running into that you might be able to help me learn how to fix and finish getting my phone to the quality I've grown to love with all of my other Samsung devices. If i adjust my whites in any giving environment, say inside, it looks wonderful, but as soon as I go elsewhere, like outside, or go from incandescent light to florescent, the whites will go to either redish again, or to a green/blueish. I've never had this on any of my other Samsung devices, I mean they do change from warm to cool depending on the environment I'm using them in, but they never look redish, or green/blueish like my S8+ does, they are warm or cool. That's what I'm trying to adjust my S8+ to do. I have all the great new tools that Samsung gave us in the latest update, but for some reason, I can't get it anywhere close to my other devices and have it stay that way when changing the lighting I'm in. The second problem I'm having is that if my phone isn't held almost perfectly straight on, it takes on a pink hue again. None of my other devices do this either. Like I said, all of my Samsung devices have different white balances, but they're still enjoyable to use. The main reason I've stayed strictly with Samsung is their displays, I'm a huge fan and just can't find any displays I enjoy more than Samsung's.....until now. If you can share any advice on anything I might be able to do to fix my S8+, I'd greatly appreciate it, this phone is the best one I've ever had, and I really don't want to have to return it and risk getting a dud. The display is really important to me and if i can get it to be at least as good as the worst of my other Samsung devices, it would be awesome! Thanks in advance for any advice!
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Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
jackdforme said:
Now that seems like it might actually be a dud. Or try first calibration outside. This seems silly but are you using auto bright and adaptive display?
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Ok, I will definitely try the calibration outside. I'm not sure I've tried it outside on a bright day yet. I am using the adaptive display setting and auto brightness, all of the other modes are quite pink and unusable, actually the tint is more of a magenta. I'm fairly certain its the adaptive display mode shifting my white balance in the various environments. Hopefully Samsung will somehow fix the other modes as well. The more I use my phone, the more I realize the biggest problem is the color shift that happens at angles. Almost any movement up, down, left, or right will produce a pink tint. If i go to an even stronger angle (around 75 degrees)the tint goes away. I can also get rid of it by turning both the red and blue down all the way and set the slider fully towards cool. The pink is gone when I do this, but then everything's really blue/green. Thanks for the suggestion, I'll definitely give it a try and let you know how it works.
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
I received an update today and it has fixed my pink/red screen.
vimto25 said:
I received an update today and it has fixed my pink/red screen.
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Are you on csc SEE ?
vimto25 said:
I received an update today and it has fixed my pink/red screen.
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Carrier?
Sent from my SM-G955U using XDA-Developers Legacy app
jackdforme said:
Carrier?
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XEU
gregoryostrom said:
I've tried calibrating my display outdoors, but the pink persists. I decided to send mine back to Samsung. They said they'll repair it lol. I'll just keep sending it in until it's right. I'm at Best Buy now to have Samsung flash my firmware like the factory asked, although it's not going to fix anything. I've looked at about ten various S8 phones on display and found only 2 with the problem, one of the was borderline ok, the other was just like mine. It's my first time seeing another S8, one that doesn't have the pink tint and it pretty much about took my breath away! The display was more beautiful than I had thought it would be. I just wish Samsung would simply make this right and swap out these faulty phones, heck I'd respect them for it. Having to jump through hoops on a brand new thousand dollar phone is ridiculous. I had debated about sending it in to Samsung, wondering if I was just being too picky. After seeing what the display is supposed to look like, there's no doubt in my mind that my display/phone/software, whatever, is defective. Grrrrrr
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There is no chance I'd allow Samsung to "repair" my phone. This thing is brand new. You make them get you a BRAND NEW device out of a box you open in wherever you purchased it. Then you move forward in the store and check that display and all other fun things. Once satisfied, buy that unit. Why ever take a repair on something less than 1 month old. Have fun selling my OG unit as a refurb Sammy!

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