Anyone else having these problems? - Onetouch Idol 3 Q&A, Help & Troubleshooting

First off I would like to say I love the phone EXCEPT for these two major problems. First one....I will pull the phone out of my pocket and it will have put itself into airplane mode. It will cut the bluetoooth on and sometimes cut the location off. I have had it where the screen is on when I pull it out of my pocket and sometimes it will still be locked and this happens. Today it cut the flashlight on and the screen was still locked. I use a pin code for my lock screen. Second and the major one is dropped calls. I have probably made 13 calls and 7 have dropped. On one of them it dropped 3 times on the same person. Sometimes when I pull the phone away from my face after a dropped call or a successful call, the notification bar will be pulled down. Its like the proximity sensor isn't working. I use cricket and have had none of these problems on my S6. I guess when I get time tomorrow I'm going to factory reset but I was just wondering if anyone else was having these problems? Maybe I got a dud.

Maybe your issue is related to mine.
Press the top left of your phone, right next to the power button, a bit hard. Does it make it go on/off? If so, maybe the force when it's in your pants is causing it to turn on and do random functions.
Sent from my 6045I using XDA Free mobile app

hatcyl said:
Maybe your issue is related to mine.
Press the top left of your phone, right next to the power button, a bit hard. Does it make it go on/off? If so, maybe the force when it's in your pants is causing it to turn on and do random functions.
Sent from my 6045I using XDA Free mobile app
Click to expand...
Click to collapse
I will try that but still doesn't explain the dropped calls but thanks for the info.

alnova1 said:
I will try that but still doesn't explain the dropped calls but thanks for the info.
Click to expand...
Click to collapse
Did you try? What happened?
Sent from my 6045I using XDA Free mobile app

hatcyl said:
Did you try? What happened?
Sent from my 6045I using XDA Free mobile app
Click to expand...
Click to collapse
Yes and it didn't make it come on or off. Going to try a factory rest.

Well, did the reset work??

igotroot said:
Well, did the reset work??
Click to expand...
Click to collapse
I haven't had time yet. I'm going to try it possible tonight or tomorrow morning when I have more time.

Just did a factory reset. I will find out in the next couple of days if it worked. Will post results. Hope it does. Like it as much as my S6.....except the camera. The camera isn't bad but the S6 is great.

does the factory reset default back to the original out of box software or does it default to the latest version?

igotroot said:
does the factory reset default back to the original out of box software or does it default to the latest version?
Click to expand...
Click to collapse
It's going to reset to the last ROM that was installed on the phone. Once you update the phone you can't go back. Well you can but you need a custom recovery and the original ROM to flash.

I did the factory reset and seemed to help my problem. No pocket weirdness and calls seem to be fine. Will give it a few more days and post results.

Dropped call
I agree with your second issues: dropped calls.
Even i'm facing the same issue. More than 10 calls were dropped in a day, did factory reset - worked fine for 2-3 days and same issues appeared.
it seems to me something with signal issues.
One of the post in another thread points out the signal issues with the phone.

guru_bhai said:
I agree with your second issues: dropped calls.
Even i'm facing the same issue. More than 10 calls were dropped in a day, did factory reset - worked fine for 2-3 days and same issues appeared.
it seems to me something with signal issues.
One of the post in another thread points out the signal issues with the phone.
Click to expand...
Click to collapse
I'm not having any dropped calls so far but the dialer is still a bit weird. No random airplane mode or anything else while in my pocket though.

alnova1 said:
I'm not having any dropped calls so far but the dialer is still a bit weird. No random airplane mode or anything else while in my pocket though.
Click to expand...
Click to collapse
im running cricket but i havent noticed any droppped calls or maybe its just i dont talk much lol oh btw some text messages take a bit to send

Not sure if it makes a difference but I use Nova Launcher as my launcher and Rocketdialer as my dialer....and I'm getting normal behavior. The signal is slightly weaker than my nexus 4 was giving me in wcdma mode but that's the only quirk I've noticed.

Related

Nexus s problems

What's up xda forums.had a couple of concerns with my phone. my nexus s stock running 2.3.2 rooted and unlocked. Here are some of my issues so far
While driving and on the phone, sometimes the call drops after making a nasty sound and stays stuck on the hanging up screen and I can't make or receive a call till I reboot.
When turning the phone off sometimes and turning back on, the screen hangs for a while and 4 seconds later ill feel the phone vibrate 2-3 times and go back to normal in which its not lagging.
When opening my gallery the phone takes about 5 seconds to show me my thumbnails of my photos.it does this every time. Also when I take pictures it takes about 10 seconds to see the photo I took. When talking on the phone I drop alot of.calls or I hear the person sound like a chipmunk lol.
Is my phone messed up? Is the stock rom messed up? I flashed a stock image thru clockwork after I tried a alpha cm7build. Was it corrupted or is my phone a pos. My nexus one never gave me this many problems.
Any help would be great
Sent from my Nexus S using XDA App
No one has had these problems?
thejedimex said:
No one has had these problems?
Click to expand...
Click to collapse
Well, yeah, most of your problems have been mentioned by someone here at one point or another. Some of them have workarounds, some are waiting for fixes from Google.
I think if you try a few searches with the search button in this and the General section you'll find already lengthy discussions on most of those issues.
These problems started after you flashed back to stock?
Try clearing caches and reflash I guess.
Sent from my Nexus S using XDA App
Hostile89 said:
These problems started after you flashed back to stock?
Try clearing caches and reflash I guess.
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Maybe even a fastboot oem unlock again to force a TOTAL WIPE of the phone. Be careful, sdcard contents are wiped too.
distortedloop said:
Well, yeah, most of your problems have been mentioned by someone here at one point or another. Some of them have workarounds, some are waiting for fixes from Google.
I think if you try a few searches with the search button in this and the General section you'll find already lengthy discussions on most of those issues.
Click to expand...
Click to collapse
The only major issue I've had only happened once, and it happened for the first time yesterday: Without me touching the back button it started flashing and going back through the app I was in at great speed. It was rather frustrating but its only ever happened the one time.
What some people forget is that the Nexus One also had a lot of problems apon release,
All was ironed out by google
JD
distortedloop said:
Maybe even a fastboot oem unlock again to force a TOTAL WIPE of the phone. Be careful, sdcard contents are wiped too.
Click to expand...
Click to collapse
Im gonna try this right now. thanks for your help
I was able to make one of the problems repeat.. seems cause of the case i have everytime i hit the power button my thumb seems to hold down the volume rocker right in the middle. i then unlock the phone while its still tying to catch up from something.. cause 4 seconds later it will vibrate 2-3 times and the phone is back to reg speed.. there something wrong with my rom or can ya make this happen too?
Yup I get most of these issues too, it really spoils the experience. Next time I'm not gonna get a google phone straight upon release, it's really not worth the hassle. Also does anyone have problems with the wifi? Mine is horribly weak its a joke, struggles with wifi from my bedroom which my laptop and old Iphone 2g handled fine
Sent from my Nexus S using XDA App

Capacitive Buttons Glitch

Hey guys,
So I just bought a 2month used Infuse 4G originally locked to AT&T.
I've been noticing some issues and will try to explain it as clear as I can. Supposedly the person I bought it from said it was an OS issue...Hope you all can shed some light!
So pretend you're using your lovely android Infuse 4G and you're texting. All of a sudden you find yourself at the home screen, interrupted from your messaging. A couple of "huh's?" and "...wtf"'s you resume re-typing your text message.
Later you're on the highway driving to a new joint. The GPS signal has finally locked and you're cruising. All of a sudden, your GPS asks you if you want to end navigation. You look at your phone as if its a zombie and you quickly tap the 'cancel' option. Moments later, you notice the phone is back at the home screen and Google maps navigation is running in the background. You bring it back up. A few minutes later, the menus at the bottom come up. You tap the screen to make it go away and keep driving. This happens many more times while you drive even though you've already taken off the phone case.
So it seems like a ghost is touching the capacitive buttons. Not just one of those, ALL of them (Menus, home, search, back) while using the phone. It's not very frequent, but its enough to be aggravating.
Please advise, thanks!
Is there a case or screen protector on the phone? if so try removing and see if the problem persists
Sent from my SAMSUNG-SGH-I997 using XDA App
No offense but maybe when you hold your phone in landscape mode your palm touches them. Happens to me all the time.
Sent from my SGH-I997 using XDA App
Most likley a kernel issue.Go to your about section and check your kernel and rom version....if your already on a custom rom/kernel, then you might have to Odin back to stock.
Sent from my SGH-I997 using XDA App
aznacid said:
Hey guys,
So I just bought a 2month used Infuse 4G originally locked to AT&T.
I've been noticing some issues and will try to explain it as clear as I can. Supposedly the person I bought it from said it was an OS issue...Hope you all can shed some light!
So pretend you're using your lovely android Infuse 4G and you're texting. All of a sudden you find yourself at the home screen, interrupted from your messaging. A couple of "huh's?" and "...wtf"'s you resume re-typing your text message.
Later you're on the highway driving to a new joint. The GPS signal has finally locked and you're cruising. All of a sudden, your GPS asks you if you want to end navigation. You look at your phone as if its a zombie and you quickly tap the 'cancel' option. Moments later, you notice the phone is back at the home screen and Google maps navigation is running in the background. You bring it back up. A few minutes later, the menus at the bottom come up. You tap the screen to make it go away and keep driving. This happens many more times while you drive even though you've already taken off the phone case.
So it seems like a ghost is touching the capacitive buttons. Not just one of those, ALL of them (Menus, home, search, back) while using the phone. It's not very frequent, but its enough to be aggravating.
Please advise, thanks!
Click to expand...
Click to collapse
It's not an O/S issue .... well, it may be on YOUR device but not a general issue. If you do an Odin full restore to stock and still have the problem you now know why the guy sold it after 2 months.
00mred00 said:
Is there a case or screen protector on the phone? if so try removing and see if the problem persists
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
There is and I've tried removing it. Not the problem, but thanks!
joshf2 said:
No offense but maybe when you hold your phone in landscape mode your palm touches them. Happens to me all the time.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
None taken! I've actually left the phone w.o a case on a table. Its pretty scary to see your phone randomly show the menu from the home screen as if you pressed the button and then close that menu itself as if you were to press the back button...
Aussti said:
Most likley a kernel issue.Go to your about section and check your kernel and rom version....if your already on a custom rom/kernel, then you might have to Odin back to stock.
Sent from my SGH-I997 using XDA App
Click to expand...
Click to collapse
Firmware 2.2.1
Baseband I997UCKE3
Kernel 2.6.32.9
Buil FROYO.UCKE3
I hope its a kernel issue and not a physical....
MisterEdF said:
It's not an O/S issue .... well, it may be on YOUR device but not a general issue. If you do an Odin full restore to stock and still have the problem you now know why the guy sold it after 2 months.
Click to expand...
Click to collapse
Not sure what an Odin full restore is, but i'll look into it and give it a shot. Not surprisingly, my Infuse 4G is also among the few that have a GPS signal issue. The phone locks after 30 mins if Im lucky...
I didn't pay $434 for a phone that doesnt work properly/involves tweaking just to make simple features work...*sigh*

1.85 Mobile Network Issues

I was just curious if anyone, other than myself, is having mobile network issues with there one x still even on the newest radio and software?
The issue I am talking about is when you go to use your phone and you pick it up and it has no service at all with a X on the signal bars until you turn it on and off again or in some instances you have signal bars but you can't make a call, send or receive a message, or surf the web until once again you reboot the phone or swap it in and out of airplane mode.
I was just curious if anyone has a solution for this or ideas... ironically when I updated to 1.85 it was fine for an entire day then the next day I rooted and installed a different ROM and the issue came back. Could be timing or not related but I have no idea.
Thoughts?
- Dan
Happens all the time on 1.73. I've held off upgrading because I've heard of people having fun (and by fun, I mean lotsaproblems) on 1.85.
AEDan1977 said:
I was just curious if anyone, other than myself, is having mobile network issues with there one x still even on the newest radio and software?
The issue I am talking about is when you go to use your phone and you pick it up and it has no service at all with a X on the signal bars until you turn it on and off again or in some instances you have signal bars but you can't make a call, send or receive a message, or surf the web until once again you reboot the phone or swap it in and out of airplane mode.
I was just curious if anyone has a solution for this or ideas... ironically when I updated to 1.85 it was fine for an entire day then the next day I rooted and installed a different ROM and the issue came back. Could be timing or not related but I have no idea.
Thoughts?
- Dan
Click to expand...
Click to collapse
Ditto, i got a new Sim card and thought that fixed it, i was wrong (1.73)
Xodium said:
Happens all the time on 1.73. I've held off upgrading because I've heard of people having fun (and by fun, I mean lotsaproblems) on 1.85.
Click to expand...
Click to collapse
Same here. Still on stock as well. Especially since I'm not experiencing any major issues with the phone.
Lilshaun said:
Same here. Still on stock as well. Especially since I'm not experiencing any major issues with the phone.
Click to expand...
Click to collapse
Only thing thats really starting to frustrate me are all the double texts/retry sending notifications.
I have had a problem where the phone thinks it has signal, data works fine but you cannot make calls or send texts until you reboot or go into airplane mode.
This happened on 1.73, 1.82 and now 1.85
Sent from my iPad using Tapatalk HD
It has happened to me on all versions. I was told I could exchange mine, but they have none in stock. Another pain in the butt is that I'm not receiving text messages at times. Really becoming a nuisance.
Sent from my HTC One X using Tapatalk 2
Happens rarely but all I do is toggle airplane mode and its fixed. Takes like 5 seconds. No biggie.
Sent from my HTC One X using Tapatalk 2
mobilehavoc said:
Happens rarely but all I do is toggle airplane mode and its fixed. Takes like 5 seconds. No biggie.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Same, just started today after I rooted. meh
Badger2point0 said:
Same, just started today after I rooted. meh
Click to expand...
Click to collapse
I believe mine started after I rooted as well... I wonder if the root is doing something that interferes with the radio working correctly or something along those lines.
Its the main reason I updated. Even when going from HSPA+ to LTE I would have to reboot the phone while stock. 1.82 did nothing to fix the issue but since I've been on 1.85 I've not experienced the problem. Multitasking is, imo, unchanged.
Yeah. Happens regularly when I am travelling some distance by car and occasionally in the city (maybe every two days while I remain in the city). I'm on rooted stock but it was happening even with un-rooted stock. I hope HTC fixes this soon and Rogers pushes out an OTA update as this is sh*tty. Funnily enough, going into airplane mode doesn't seem to fix the issue. Apps that access the Internet just report an error with the network connection.
davep1982 said:
Its the main reason I updated. Even when going from HSPA+ to LTE I would have to reboot the phone while stock. 1.82 did nothing to fix the issue but since I've been on 1.85 I've not experienced the problem. Multitasking is, imo, unchanged.
Click to expand...
Click to collapse
Same, I haven't experienced the issue on 1.85.

Issues after 4.4.3 update

Hello guys
I just finished updating my rooted Nexus 5 to 4.4.3 and it went fine but I immidiately noticed some "problems" when I turned it on. The thing is that my touch screen is not as responsive as before 4.4.3 update. On 4.4.2 scrolling was flowy and smooth like on ice, but on 4.4.3 I got big delay (half cm of emptiness) on scrolling through gesture (apps, home or anything..) and, even worse, when I'm scrolling down my Contacts list it dials randomly due to a lagging. Is there any calibration to be done or that's it?
Sent from my Nexus 5 using XDA Free mobile app
It doesn't sound normal. Mine is working just as smooth as it was on 4.4.2. Have you tried wiping the phone? Do a factory reset and see.
Sent from my Nexus 5
issues here
my battery went from 19% to 0 over night.... in airplane mode. previously, it would only use 3-4% overnight, esp with everything turned off. almost woke up late
also, im having a hard time answering phone calls. i slide to answer, it doesnt answer but its still ringing
I noticed that there is a bunch of different problems reported last two days and I have decided to wait for Google's response on all of this mess. But I must say that my phone is working better now and somehow it heals itself )) Maybe this update is about implementing some organic components
Sent from my Nexus 5 using XDA Free mobile app
I'm having a lot of issues with my phone.. Seems like an sd card issue. Ant app that uses memory does not work properly... Even the camera does not load...
I'm going to do a factory reset... Any way to save all settings on stock?
Sent from my Nexus 5 using XDA Free mobile app
I also got a big issue on 4.4.3. since the update i get sponataeuos signal dropouts especially when i travel by bus or train.
It seams the radio has problems by logging out at one cell and switch to an other cell. Also the reception/signal is very weak.
Someone noticed the same? or does anybody has a tip?
thanks in advance :good:
Are you charging your phone simultaneously or is your phone connected to a laptop? remove that and the try. lemme know.
Seadra said:
Are you charging your phone simultaneously or is your phone connected to a laptop? remove that and the try. lemme know.
Click to expand...
Click to collapse
I'm always charging simultaneously
dwreck420 said:
my battery went from 19% to 0 over night.... in airplane mode. previously, it would only use 3-4% overnight, esp with everything turned off. almost woke up late
also, im having a hard time answering phone calls. i slide to answer, it doesnt answer but its still ringing
Click to expand...
Click to collapse
Go to settings > apps > locate google dialer and clear cache
For battery drain, install an app https://play.google.com/store/apps/details?id=com.asksven.betterbatterystats (it's free demo version is available on XDA) or https://play.google.com/store/apps/details?id=com.gsamlabs.bbm
Observe your device for one day after complete charge (90+) and use it.
Using that app, you'll observe the apps/wakelocks which are causing unnecessary battery drain. Eliminate them or post screenshots here so that we can help you to solve battery drain issue.
Sent from my Nexus 5 using Tapatalk
I'm guessing OP's problem is related to this http://forum.xda-developers.com/showthread.php?t=2643097 but this is the first time I have heard the same for Nexus 5.
First thing to do if something is broken after an OTA is factory reset to see if it is an OS bug or whether you have incompatible data and settings.
It sounds like it would be a pain to do, but you can easily backup with helium nowadays so it needn't be
rootSU said:
First thing to do if something is broken after an OTA is factory reset to see if it is an OS bug or whether you have incompatible data and settings.
It sounds like it would be a pain to do, but you can easily backup with helium nowadays so it needn't be
Click to expand...
Click to collapse
+1 - Clean wipe and see, it might fix all of your issues. Hopefully it does
rootSU said:
First thing to do if something is broken after an OTA is factory reset to see if it is an OS bug or whether you have incompatible data and settings.
It sounds like it would be a pain to do, but you can easily backup with helium nowadays so it needn't be
Click to expand...
Click to collapse
I didn't tried the factory reset, I went further and flashed the factory image but problems still exist [emoji15]
sworn3yes said:
I didn't tried the factory reset, I went further and flashed the factory image but problems still exist [emoji15]
Click to expand...
Click to collapse
Did you flash the userdata.img? If not, your data is still there and still possibly causing the issue.
GPS not Working
Has anyone else noticed if their GPS is working or not? I was trying to use mine last night and I can see that GPS connects and it brings up the map but then never navigates or even moves from the starting point on the map. Can someone let me know if this is a new problem??? I flashed the N5_4.4.3.zip file that someone pointed me to, as I had asked for a flashable zip file to update to 4.4.3 as I still have not gotten an ota notification from T-Mobile:confused
i have a question also,
what if i like the current mono toned google dialer?
when i get this update & it updates the dialer, is it possible to un-install the dialer update to revert back to the older dialer?
rootSU said:
Did you flash the userdata.img? If not, your data is still there and still possibly causing the issue.
Click to expand...
Click to collapse
Yes I did. I flashed the image with the 'flash-all.bat' method which includes it [emoji17]

T-Mobile Text Messages Not Working

Bought the Z3 on 11/11/14, was working fin until the 13. Text messages will say "sending" and I will not be able to receive any messages. Was on the phone with T-Mobile tech support for over 2 hours troubleshooting, no luck. Went back to the store, got a new sim card, and exchanged for a new phone, working fine until the next day (today).
This is my second z3, used multiple sim cards, did factory reset, nothing works text messages still will not receive or send. Salesman told me I can switch phones to anything else. What should I do?
Extremely disappointed in Sony. I believe this is a phone error as I had a Galaxy S3 with tmobile since 2012 with no issues.
I haven't had any problems with mine from T-Mobile. Does it work on WiFi calling? I really don't think it's the phone..
xxquicksh0txx said:
I haven't had any problems with mine from T-Mobile. Does it work on WiFi calling? I really don't think it's the phone..
Click to expand...
Click to collapse
right, and the tech support rep said no issues have been reported with sony. I don't understand what the problem is then? I created a ticket with t-mobile engineering, hopefully that resolves the problem. If not, I'm jumping back to the S3
Strange... I've never experienced anything like this on any of my phone. (When I have service)
Phone calls work?
xxquicksh0txx said:
Strange... I've never experienced anything like this on any of my phone. (When I have service)
Phone calls work?
Click to expand...
Click to collapse
phone calls and data work fine. just text/picture messaged are extremely delayed, or non functional.
could any of my downloaded apps be corrupting the sms service?
I didn't even get a chance to root yet...
qais9 said:
phone calls and data work fine. just text/picture messaged are extremely delayed, or non functional.
could any of my downloaded apps be corrupting the sms service?
I didn't even get a chance to root yet...
Click to expand...
Click to collapse
I'm not sure how an app could corrupt anything... Especially without root.
Do you still have the S3? Pop your sim in and try and text.
xxquicksh0txx said:
I'm not sure how an app could corrupt anything... Especially without root.
Do you still have the S3? Pop your sim in and try and text.
Click to expand...
Click to collapse
can't do that....z3 has nano sim, s3 has micro sim. I actually do not have a phone with nano sim besides the z3
qais9 said:
can't do that....z3 has nano sim, s3 has micro sim. I actually do not have a phone with nano sim besides the z3
Click to expand...
Click to collapse
Ahh.. My bad.
Short of factory resetting, which you already did, I have no clue.
Messaging is your default app right?
xxquicksh0txx said:
Ahh.. My bad.
Short of factory resetting, which you already did, I have no clue.
Messaging is your default app right?
Click to expand...
Click to collapse
yes, but the problem continued on hangouts. I was just on the phone with tmobile tech, and she sent me a picture message, and it took over 30 minutes to receive. I sent a message to myself at 9am cst, and still haven't received.
It happens to me every once and a while, it happen yesterday but all I do is a soft reset.. Then it's sends the text..
If I had to guess it might be a fluke thing or maybe something to do with having stamina mode on but since I get incredible battery ? results it worth the hassle ..
Also I have done a factory reset and use the new Sim that came with the phone ..But it still happens ,I know it does because I get the did not send Error message ..
But for me personally it happens like maybe once or twice a week ..
Hey no phone is perfect but this Phone is so close to it with,whatever shortcomings it might have..
Sent from my D6616 using XDA Free mobile app
alf11211 said:
It happens to me every once and a while, it happen yesterday but all I do is a soft reset.. Then it's sends the text..
If I had to guess it might be a fluke thing or maybe something to do with having stamina mode on but since I get incredible battery ? results it worth the hassle ..
Also I have done a factory reset and use the new Sim that came with the phone ..But it still happens ,I know it does because I get the did not send Error message ..
But for me personally it happens like maybe once or twice a week ..
Hey no phone is perfect but this Phone is so close to it with,whatever shortcomings it might have..
Sent from my D6616 using XDA Free mobile app
Click to expand...
Click to collapse
I never get the "send error" message, and I do not have stamina mode on. This is an amazing phone, no doubt about it, but I may be experiencing a bad batch or something.
This is not an intermittent issue, it is constant and never ending. My 2 Z3's have been far from perfect, and cannot handle the simple task of sending sms. Also the phone has rebooted by itself a couple times already. Sadly, I'll have to return it or wait for the tmobile engineering decision.
What apps do you have installed? My phone has rebooted/froze/force closed at all.
xxquicksh0txx said:
What apps do you have installed? My phone has rebooted/froze/force closed at all.
Click to expand...
Click to collapse
about 40 random ones from the store. actually, I tried to take a picture from the messaging app and it froze. I think the messaging failure is corrupting other processes on the phone, it gets really hot
qais9 said:
about 40 random ones from the store. actually, I tried to take a picture from the messaging app and it froze. I think the messaging failure is corrupting other processes on the phone, it gets really hot
Click to expand...
Click to collapse
If it's getting hot there must be an app stuck trying to do something, check and see what app(s) are using a lot of the battery, GSam works pretty well. Then uninstall/disable it
Me too
I've got the same issue, every so often my phone fails to send a text. It happens at least twice a day. First I thought it was Hangouts, so I disabled the SMS setting on it, and used the stock app, but it's doing the same thing. Sometimes I will retry three or four times with no success. I'm usually able to resend after waiting a few minutes.
I'm not on wifi, I don't use wifi calling. I have great signal strength, and mobile data is working, so I'm not sure why my messages won't send...
I'd also like to note, I came from a Nexus 4, NEVER had an issue with texts not going through... so I really don't think it's T-Mobile...
xxquicksh0txx said:
If it's getting hot there must be an app stuck trying to do something, check and see what app(s) are using a lot of the battery, GSam works pretty well. Then uninstall/disable it
Click to expand...
Click to collapse
good point. had that app installed on my s3, just haven't downloaded it yet due to all the resetting. will download now and see the problem. do you think the tmobile ticket will do anything? Just called the salesman and he said it will do nothing, come and return the phone or swap to something else.
aguillen89 said:
I've got the same issue, every so often my phone fails to send a text. It happens at least twice a day. First I thought it was Hangouts, so I disabled the SMS setting on it, and used the stock app, but it's doing the same thing. Sometimes I will retry three or four times with no success. I'm usually able to resend after waiting a few minutes.
I'm not on wifi, I don't use wifi calling. I have great signal strength, and mobile data is working, so I'm not sure why my messages won't send...
I'd also like to note, I came from a Nexus 4, NEVER had an issue with texts not going through... so I really don't think it's T-Mobile...
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Yes same exact problem. It must be something weird on the phone that we need to configure. Maybe tmobile can adjust on their end. Yourr the only one in the USA to agree with me and this problem with the z3.
qais9 said:
good point. had that app installed on my s3, just haven't downloaded it yet due to all the resetting. will download now and see the problem. do you think the tmobile ticket will do anything? Just called the salesman and he said it will do nothing, come and return the phone or swap to something else.
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No clue, I've never dealt with T-Mobile support. Although my general consensus with carrier stores, is that the employee's are generally brain dead and just trying to get their commission on device/plan sales. (Does not apply to all of them) Most just have no idea what they are selling.
However, you definitely have an app doing something in the background. The only time my phone gets hot is while charging and using it, or doing something that stresses the processor. (4K Video/Games...etc.)
xxquicksh0txx said:
No clue, I've never dealt with T-Mobile support. Although my general consensus with carrier stores, is that the employee's are generally brain dead and just trying to get their commission on device/plan sales. (Does not apply to all of them) Most just have no idea what they are selling.
However, you definitely have an app doing something in the background. The only time my phone gets hot is while charging and using it, or doing something that stresses the processor. (4K Video/Games...etc.)
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I'll keep that in mind. Can't download apps now! Lol! Just tried to download the gsam app via network and via wifi and it just stays stuck. I'm done, there's no way this phone will last 2 years like the s3
qais9 said:
I'll keep that in mind. Can't download apps now! Lol! Just tried to download the gsam app via network and via wifi and it just stays stuck. I'm done, there's no way this phone will last 2 years like the s3
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Just read in that other thread about voLTE, have you tried disabling it?
xxquicksh0txx said:
Just read in that other thread about voLTE, have you tried disabling it?
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yes, that was the first thing i did. i appreciate you helping btw

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