Database Info

Grey signal with x wont reconnect

I have this issue when im at work where i get crap att coverage where eventually from being low for so long and staying on wifi my phone signal goes to zero and a grey x shoes up above them.
This wouldnt be so bad but it wont reconnect with a reboot or airplane mode reset which means if i dont check my phone i get no calls or info.
Is this normal? Is there a fix?
Thanks
Sent from my Nexus S using XDA App

tevil said:
I have this issue when im at work where i get crap att coverage where eventually from being low for so long and staying on wifi my phone signal goes to zero and a grey x shoes up above them.
This wouldnt be so bad but it wont reconnect with a reboot or airplane mode reset which means if i dont check my phone i get no calls or info.
Is this normal? Is there a fix?
Thanks
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
This is an old issue. I'm not sure when the fix happened or what ATT radio would fix it for you but there is a simple (ish) solution. Basically, whats happening is that when your phone loses signal for an extended period of time it shuts off the radio and then cannot restart it. Using NoBars will stop your phone's radio from dying like that and will just periodically poll for signal.
That will fix the issue but just to satisfy my own curiosity, on your SDcard are there a bunch of files called Radio Dump and then a bunch of numbers?

Sorry posted on my phone and didnt notice the grammar errors
Yes i have the radio dump files but havent checked since installing the F1 radio.
I will try that app since this issue has followed me on multiple roms and radios
If there was a fix i havent gotten it
Thanks man
Edit
Just installed nobars but realized its a battery saver like juice defender
I will keep my hopes up tho
This ONLY happns when at my desk at work where att has no dark hold on me
Sent from my Nexus S using XDA App

you could try manually resetting your radio if that is actually the problem. just dial *#*#4636#*#* next time you're at your desk and go to phone information. if you scroll down it should say either turn off radio or turn on radio. try turning it on if it's already off, or resetting it by turning it off and then on again. I don't think this would be a permanent fix though. just a temporary solution when the problem arises.

tevil said:
Sorry posted on my phone and didnt notice the grammar errors
Yes i have the radio dump files but havent checked since installing the F1 radio.
I will try that app since this issue has followed me on multiple roms and radios
If there was a fix i havent gotten it
Thanks man
Edit
Just installed nobars but realized its a battery saver like juice defender
I will keep my hopes up tho
This ONLY happns when at my desk at work where att has no dark hold on me
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Nobars will shut off your radio and stop it from dying. Trust me it works. My wife and I used it foe months waiting for the issue to be resolved. The radio dumps mean you're having the same issue.
Sent from my Nexus S MV from the XDA Premium app.

hoponpop said:
you could try manually resetting your radio if that is actually the problem. just dial *#*#4636#*#* next time you're at your desk and go to phone information. if you scroll down it should say either turn off radio or turn on radio. try turning it on if it's already off, or resetting it by turning it off and then on again. I don't think this would be a permanent fix though. just a temporary solution when the problem arises.
Click to expand...
Click to collapse
I actually go into the carrier menu when i install a new radio anyway. Going in and out of airplane mode resets the radio but the problem is if I dont actually look at my phone (in my pocket) i wont know the radio shut off and can go through the day without getting any contact. I know its not the rom cause Im on stock. I know its not the radio cause I have tried about every one.
Its got to be a mix of crappy ATT service (which makes me wonder if resigning was worth this phone for free) and the nexus s hardware.
I am seeing if noBars will help. You would think this would be something google would fix ASAP tho as its happened since day one almost.

tevil said:
I actually go into the carrier menu when i install a new radio anyway. Going in and out of airplane mode resets the radio but the problem is if I dont actually look at my phone (in my pocket) i wont know the radio shut off and can go through the day without getting any contact. I know its not the rom cause Im on stock. I know its not the radio cause I have tried about every one.
Its got to be a mix of crappy ATT service (which makes me wonder if resigning was worth this phone for free) and the nexus s hardware.
I am seeing if noBars will help. You would think this would be something google would fix ASAP tho as its happened since day one almost.
Click to expand...
Click to collapse
It is odd since this was a massive issue from day one of the Nexus S but that was before any of the other variants and it was fixed before any of the other variants launched. Since that fix, I've not heard of anyone having the issue any more with any variant. Part of the issue for my wife and I was that we lived in an area where there was really no good cell coverage from any company, so we stayed with T-Mo in spite of that knowing that we were moving soon to an area with great T-mo coverage, but being out of service so much resulted in similar issues as you've had: we would be constantly restarting our phones to see if there was anything we were missing. I do believe this will work for you, and I hope you find a permanent solution soon.

Thanks for the tip but i guess i am the lucky guy who still has the issue lol
Maybe hardware related? I will see what ice cs brings me
For today nobars helped but i did notice some batt drain from it but very minimal so its a keeper for now
Sent from my Nexus S using XDA App

How is Wi-Fi?

Seems in the few reviews I've read Wi-Fi signal strength is not all that great, and this worries me. Last year when I had the HTC Sensation it also had really bad Wi-F reception, often dropping signal when I went in certain rooms in my house.
Would really appreciate some feedback from those already using the Rogers or AT&T version of this phone. Is Wi-Fi signal strength good, bad, or somewhere in between?

I personally don't have my phone yet, should be getting it this friday. However other people have been reporting that the Rogers version has had spotty wifi reception.
Check out this thread.
http://forum.xda-developers.com/showthread.php?t=1627782

nephipower said:
I personally don't have my phone yet, should be getting it this friday. However other people have been reporting that the Rogers version has had spotty wifi reception.
Check out this thread.
http://forum.xda-developers.com/showthread.php?t=1627782
Click to expand...
Click to collapse
Yeah that thread actually made me create this one. I want to know if others are having issues or if its just certain routers.
Hopefully someone with the AT&T version can chime in pretty soon.

might be worth researching if it was an 802.11a/b/g/n router it was communicating with, and what chipset the router uses. Make/model can figure that out though.

Yep, I can confirm that the WiFi has been a bit spotty. Not horrible. When I'm in my living room, maybe 10-15 feet from the router, it's aces. In my bedroom though, through 2 walls and maybe 50 feet away, it can go up and down, but I've only noticed it once or twice in the past week.
Once, however, as I was leaving work for the day, the phone reported that it was still connected to WiFi, even once I got a mile or so down the road. I had to turn wifi off/on again before it resumed normal operation.

MattMJB0188 said:
Yeah that thread actually made me create this one. I want to know if others are having issues or if its just certain routers.
Hopefully someone with the AT&T version can chime in pretty soon.
Click to expand...
Click to collapse
Yeah, I am hoping that the AT&T version doesn't have the same problem too. I know that the Rogers and AT&T version are the same hardware but it seems like it is a software issue.
Hopefully, *fingers crossed* the AT&T version doesn't come with the same problem and has already fixed the problem in the software.

nephipower said:
Yeah, I am hoping that the AT&T version doesn't have the same problem too. I know that the Rogers and AT&T version are the same hardware but it seems like it is a software issue.
Hopefully, *fingers crossed* the AT&T version doesn't come with the same problem and has already fixed the problem in the software.
Click to expand...
Click to collapse
I think I read on here or Android Central that someone played with one in the AT&T store and said the Wi-Fi was fluctuating like crazy.
So I'm sure the AT&T will be the same.

MattMJB0188 said:
I think I read on here or Android Central that someone played with one in the AT&T store and said the Wi-Fi was fluctuating like crazy.
So I'm sure the AT&T will be the same.
Click to expand...
Click to collapse
Yeah, someone here wrote that and it will likely have the same problem unfortunately. However, we don't know at the store how far away the router is or even how good the quality of the router is.
So you have to make sure you base your analysis on where the problem lies by first having a baseline. Meaning right now I know that with my iPhone my wifi work very well and has great coverage with my Cisco E4200. So once I get my HOX I can then compared it to see what the difference is.
Follow a process like that then we will be able to tell for sure if the AT&T model does have a wifi problem and it is a problem with the handset and not some other external factor.

Same problems here ...
craig0r said:
Yep, I can confirm that the WiFi has been a bit spotty. Not horrible. When I'm in my living room, maybe 10-15 feet from the router, it's aces. In my bedroom though, through 2 walls and maybe 50 feet away, it can go up and down, but I've only noticed it once or twice in the past week.
Once, however, as I was leaving work for the day, the phone reported that it was still connected to WiFi, even once I got a mile or so down the road. I had to turn wifi off/on again before it resumed normal operation.
Click to expand...
Click to collapse
Regrettably, I seem to be having similar problems. Like you, I also get situations where my phone reports that it's still connected to my WiFi network, both at work or at home, yet I could be 1-2km down the road.
I certainly hope this issue is resolved soon. I use an automatic profile manager that needs to detect WiFi connections/disconnects accurately.
Peter

I'm experiencing ongoing WiFi issues.. Mostly just signal completely dropping off randomly and inconsistent speeds. Again, I haven't tested with the "Best wifi performance" turned on.

tawheed12 said:
I'm experiencing ongoing WiFi issues.. Mostly just signal completely dropping off randomly and inconsistent speeds. Again, I haven't tested with the "Best wifi performance" turned on.
Click to expand...
Click to collapse
that's exactly what that option does. starts to kill the wifi in order to improve battery life. I think it increases speed/range when the screen is on, but it's still never set to maximum power/speed.

I think we are going to have the same issues as the Rogers version. I've played with the demo unit at the Corp store several times and had wifi drop out about half of those. The signal strength was full, but that's all I know of their setup. Today I had to turn wifi off and then back on before it would even connect. It's a bummer that HTC has done such wonderful job on everything else, but we still have spotty wifi on their flagship device. I am preordering tomorrow anyway though. Hope it can be fixed with a software update down the line.

bimmerd00d said:
that's exactly what that option does. starts to kill the wifi in order to improve battery life. I think it increases speed/range when the screen is on, but it's still never set to maximum power/speed.
Click to expand...
Click to collapse
I urge anyone with Wi-Fi issues to contact HTC immediately so they can start working on a fix.

bimmerd00d said:
that's exactly what that option does. starts to kill the wifi in order to improve battery life. I think it increases speed/range when the screen is on, but it's still never set to maximum power/speed.
Click to expand...
Click to collapse
I'll test with this setting on today and see how it effects my wifi performance / battery. When I was running b/g/n on my router I did speedtests with the option both on and off and it made absolutely no difference in the speeds and the connection would still drop off. Literally right next to it my iPhone constantly got 6-8 mbps.

tawheed12 said:
I'll test with this setting on today and see how it effects my wifi performance / battery. When I was running b/g/n on my router I did speedtests with the option both on and off and it made absolutely no difference in the speeds and the connection would still drop off. Literally right next to it my iPhone constantly got 6-8 mbps.
Click to expand...
Click to collapse
How is it these flagship devices have such huge issues like this? I mean do they not test this? This really upsets me and I don't even have the device. I guarantee the AT&T version will have this issue.

MattMJB0188 said:
How is it these flagship devices have such huge issues like this? I mean do they not test this? This really upsets me and I don't even have the device. I guarantee the AT&T version will have this issue.
Click to expand...
Click to collapse
Tried checking "Best WiFi performance". Doesn't seem to help for me
Sent from my HTC One X using XDA

tawheed12 said:
Tried checking "Best WiFi performance". Doesn't seem to help for me
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
I remember with the dreaded HTC Sensation, wifi would often cut in and out and data speeds would be very poor. Looks like HTC's bad habits didn't die young.

AS i mentioned in previous posts. I am having the same wifi issues and i'm on my second HTC one xl. They both have poor wifi performance. I also have the problem where it sometimes stays connected when i leave the house and im 3 km's away.

Feel a little better as the International version got a new update tonight which supposedly resolves the Wi-Fi bug. So hopefully we'll get an update relatively soon.
http://www.androidcentral.com/htc-one-x-gets-second-firmware-update

I contacted HTC with all these bugs. Hopefully, they give me a response. If they do, i will post it here in the forums.

3G/HSPA Connectivity Issue

Hi,
My One S seems to occasionally have a few connectivity issues with 3G, I am not sure they are related to the signal issues already discussed in other threads in this forum. I have an international handset, MAO black version (has two tiny chips too, but not worth complaining about), running stock firmware, haven't done the dev unlock yet.
1) Sometimes the phone shows 'No Service', but I still have a working data connection and can make calls. Sending/receiving SMS appears not to work for some reason though. Can work around by switching into and out of airplane mode. Until I do that any SMS I compose under these conditions just pends, after the workaround they do get sent after a few minutes.
2) Sometimes something seems to go wrong with the 3G data connection, all the internet apps suddenly say they have no connection, alogcat says that DNS lookup is repeatedly failing even though I have a strong signal and 3G/HSPA connection (also tried connecting to IP addresses directly, doesn't work either). Tried getting online via Wi-Fi and it works, but all the Internet connectivity fails if I turn Wi-Fi off. If I reboot the phone it is able to get online again.
I brought this problem up in a live chat with HTC customer support and they have advised me to arrange for them to collect the phone for repair, the shop from whom I bought the phone advised the same. Just thought I would share it here and find out if it is common, or it is likely, as HTC think, there's something wrong with my phone's antennae. (My thought is that both could also be software problems)
Anyone else experience problems like this?

I get the no service thing all the time, I pull it out of my pocket and press the power button, it says no service. I am going to call t-mobile in the next few days, I am trying to collect more data. It does it on my same spot on the couch where I used to get good coverage on my old phone. It does it on the same desk at work that I used to get good reception at. It kinda sucks.

jacewt said:
I get the no service thing all the time, I pull it out of my pocket and press the power button, it says no service. I am going to call t-mobile in the next few days, I am trying to collect more data. It does it on my same spot on the couch where I used to get good coverage on my old phone. It does it on the same desk at work that I used to get good reception at. It kinda sucks.
Click to expand...
Click to collapse
Yup, I get that and trying to get more data before sending it back to HTC. I'm not really certain but it's as if there is something wrong antennae? Seems to be quite a few with similar mobile network issues though.
I still have my old Motorola and with sim out of One S in the reception is good where the One S struggles to get a signal - if at all

I have the same issue as Kenyw:
No connection for a while although within covered area.
Strong connection bars but no internet
Usually I switch to airplane mode and back then it works...until the next time!
Very frustrating! I don't think changing the phone would solve the problem!

I have the same exact issue as the OP. Another example would be the streaming of music using Pandora and Slacker. I can listen to 1 song and skip 2 or 3 songs at best before I start having issues where it just keeps loading and I am in 4G range and 3G which shouldn't be a problem still.

Same issue here.

jipi said:
I have the same issue as Kenyw:
No connection for a while although within covered area.
Strong connection bars but no internet
Usually I switch to airplane mode and back then it works...until the next time!
Very frustrating! I don't think changing the phone would solve the problem!
Click to expand...
Click to collapse
I did exchange my One S for another and it is just the same
It's a bit of a queer issue. I know where I live I have a good Three UK signal as per experience with the Motorola phone. I can be anywhere between 2 bars (approx 104dBm) and no signal in the house and around the yard. Yet I can walk 20 yards towards mast approx 1 mile away and as soon as I get LOS (no buildings, trees) on the mast I get full signal???

I buy my One-S a week ago in Germany and facing the same issue in Israel with Orange 3.5G network. I really don't know what to do now.

alondror said:
I buy my One-S a week ago in Germany and facing the same issue in Israel with Orange 3.5G network. I really don't know what to do now.
Click to expand...
Click to collapse
Alon,
As mentioned in many different threads opened here in XDA, the issue is related to the phone and its current software version and not to the operator/SIM/area in the world.
Stay tuned and hopefully shortly HTC will provide OTA update or root your device and install one of the custom ROMs based on the new RUU 1.70 which might be solving this issue.
Oren

Thanks,
I will keep waching the threads around waiting for solution.

I tried TrickDroid v1.0 base 1.70 but still same problem

silord said:
I tried TrickDroid v1.0 base 1.70 but still same problem
Click to expand...
Click to collapse
Thanks for that Info.
You saved me the thoughts about rooting...
I'm still trying to wait for a decent s-off not related to HTC...
Sent from my HTC One S using XDA

a new updated has been realesed, is there anyone who has seen any improovments?
I'm about to take a one s tomorrow but I'm a little worried regarding all those problems : no signal, overheating...

light_n_roses said:
a new updated has been realesed, is there anyone who has seen any improovments?
I'm about to take a one s tomorrow but I'm a little worried regarding all those problems : no signal, overheating...
Click to expand...
Click to collapse
working already with the 1.78 firmware with no much of a different :'(
Sent from my HTC One S using XDA

http://www.mobilegeek.it/2012/05/htc-one-s-aggiornamento-1-78-401-2-in-arrivo/ from here it seems that the new updates also decrease benchmark results ..not that good...

light_n_roses said:
http://www.mobilegeek.it/2012/05/htc-one-s-aggiornamento-1-78-401-2-in-arrivo/ from here it seems that the new updates also decrease benchmark results ..not that good...
Click to expand...
Click to collapse
Noticed decreased benchmark performance on quadrant but improved battery life and system UI seems to be more fluid.

mattionline said:
Noticed decreased benchmark performance on quadrant but improved battery life and system UI seems to be more fluid.
Click to expand...
Click to collapse
ok but more fluidity shouldn't affect cpu and I/O results!! HTC isn't doing a great job here...

LTE issues

Just got the 5 for xmas and I love it. It was replacing my GS4 which is now in its box as a backup phone.
Loved that one to as well honestly.
Anyway Im on ATT in the US and it seems EVERY time I make or recieve a phone call my LTE drops to 3g or less then upon hanging up it will usually return.
A couple times all my data dropped and I had to go to airplane mode to restore it but that hasn't happened in a while.
I have a vid of it happening I sent to google support but their response is always "factory reset" and Im honestly tired of that.
I went through an issues with KITKAT and pixelations on my screen and reset was their response. After a reset and it was still happening they stopped contacting me back since I guess their center ran out of printed responses.

Here in the UK, the carrier EE got some bad press for doing this and its apparently normal as far as I know for LTE to drop down to 3G so it can handle the call.
Did this happen on your GS4? Is it a new thing or have you just not noticed it before?
Sent from my Nexus 5

tevil said:
Just got the 5 for xmas and I love it. It was replacing my GS4 which is now in its box as a backup phone.
Loved that one to as well honestly.
Anyway Im on ATT in the US and it seems EVERY time I make or recieve a phone call my LTE drops to 3g or less then upon hanging up it will usually return.
A couple times all my data dropped and I had to go to airplane mode to restore it but that hasn't happened in a while.
I have a vid of it happening I sent to google support but their response is always "factory reset" and Im honestly tired of that.
I went through an issues with KITKAT and pixelations on my screen and reset was their response. After a reset and it was still happening they stopped contacting me back since I guess their center ran out of printed responses.
Click to expand...
Click to collapse
I see you are in New Haven, i'm in Fairfield and the samething happens with AT&T for me as well.
This is however by design as LTE is only a DATA solution, not a VOICE option (yet - that comes with VoLTE which AT&T is doing in 2015 but we'll need new phones anyways). It's similar to HSPA+ being only for data so when you aren't using it the device should drop back to "3G" aka UMTS (idle mode) and WCDMA for voice calls.
I've never had the issue of it not coming back however, it sometimes takes a few minutes at most but in general it always switches back to LTE.

shotta35 said:
I see you are in New Haven, i'm in Fairfield and the samething happens with AT&T for me as well.
This is however by design as LTE is only a DATA solution, not a VOICE option (yet - that comes with VoLTE which AT&T is doing in 2015 but we'll need new phones anyways). It's similar to HSPA+ being only for data so when you aren't using it the device should drop back to "3G" aka UMTS (idle mode) and WCDMA for voice calls.
I've never had the issue of it not coming back however, it sometimes takes a few minutes at most but in general it always switches back to LTE.
Click to expand...
Click to collapse
Ironically my GS4 did not do this, perhaps it knew it was on a call and just decided to lie to me.
Think I should call AT&T?
Funny over a week+ with google support and NO ONE could tell me this? THIS is why I come here

Downgrade to the 4.4 radio and should fix your data connection issues. If you do some searching around you will see its pretty common to have data connection issues with the 4.4.2 radio.

dabbill said:
Downgrade to the 4.4 radio and should fix your data connection issues. If you do some searching around you will see its pretty common to have data connection issues with the 4.4.2 radio.
Click to expand...
Click to collapse
Do you know what radio is for 4.4? They want to exchange the device but I WOULD LOVE to prove to them this is a software bug and NOT hardware related as I have been telling them.

tevil said:
Do you know what radio is for 4.4? They want to exchange the device but I WOULD LOVE to prove to them this is a software bug and NOT hardware related as I have been telling them.
Click to expand...
Click to collapse
Download 4.4 image from https://developers.google.com/android/nexus/images#hammerhead
extract the file and you will find the radio file in there
reboot the phone to bootloader
fastboot flash radio (radio file).img
fastboot reboot

dabbill said:
Download 4.4 image from https://developers.google.com/android/nexus/images#hammerhead
extract the file and you will find the radio file in there
reboot the phone to bootloader
fastboot flash radio (radio file).img
fastboot reboot
Click to expand...
Click to collapse
K thanks.
Yeah Im pretty familiar with flashing the radios.
Never pulled one myself from an image before though.
Will do

tevil said:
K thanks.
Yeah Im pretty familiar with flashing the radios.
Never pulled one myself from an image before though.
Will do
Click to expand...
Click to collapse
NP
Don't remember the versions off the top of my head and not allowed to have electronics on me at work to check.

dabbill said:
NP
Don't remember the versions off the top of my head and not allowed to have electronics on me at work to check.
Click to expand...
Click to collapse
No biggy Ill try to check it out. Honestly if I know its not really a malfunction then Im fine with it. Im not having much electronics luck lately.
4.4 bugged out my 2012 nexus 7 and google could give a rats ass about that, my ouya is another story, and I think my TV or PS3 is dying a slow death.
If this is just how it works then Im fine with it.
thanks
I may still try it though since Im rooted. I can just take a backup image first.

tevil said:
No biggy Ill try to check it out. Honestly if I know its not really a malfunction then Im fine with it. Im not having much electronics luck lately.
4.4 bugged out my 2012 nexus 7 and google could give a rats ass about that, my ouya is another story, and I think my TV or PS3 is dying a slow death.
If this is just how it works then Im fine with it.
thanks
I may still try it though since Im rooted. I can just take a backup image first.
Click to expand...
Click to collapse
I am not rooted, just have unlocked bootloader. I have been running 4.4 radio with 4.4.2 for the past 3 or 4 days now and seems to be much better signal.

Anyone experiencing data connectivity issues?

I'm not sure if this is related to the latest update, but I've noticed my data connectivity becoming flaky over the past couple of weeks. It seems to hang onto H+ and when I lose data connectivity completely, it takes forever to reconnect.
Anyone else?

spielnicht said:
I'm not sure if this is related to the latest update, but I've noticed my data connectivity becoming flaky over the past couple of weeks. It seems to hang onto H+ and when I lose data connectivity completely, it takes forever to reconnect.
Anyone else?
Click to expand...
Click to collapse
Yes I am. Any new updates on this? Mine tends to lose LTE and hang on to H+. A restart or a toggle of airplane mode fixes it but it's so annoying.

Glad I'm not alone. Knowing how long it takes Google to push out fixes for this type of bug, we might be waiting a while.

mine has been doing the same thing as well.

Looks like we're not alone.
https://www.androidpolice.com/2018/...lems-with-call-quality-and-connection-issues/
dgrobe2112 said:
mine has been doing the same thing as well.
Click to expand...
Click to collapse

spielnicht said:
Looks like we're not alone.
https://www.androidpolice.com/2018/...lems-with-call-quality-and-connection-issues/
Click to expand...
Click to collapse
Why does AP only reference Reddit posts - xda can't get love anymore these days? We complain about our phones all the time! lol