[Q] - ONE Q&A, Help & Troubleshooting

So, I dropped my phone the other day and the bottom portion of the screen does not work (neither the capacitive nor on-screen keys) but I'm able to use pie to navigate my phone. So I stupidly felt the need to update my rom and then realized that I cannot get back to the main screen in TWRP after wiping as the back and home keys are at the bottom of the screen (doh!). So I'm stuck in the wipe screen in TWRP. When I connect my phone to the computer it says "USB not recognized" and my phone doesn't show up so I can't do adb.
Any ideas?
Thanks in advance.

don't care about your problem, but next time, make a title who reflecting your problem .... this "[Q]" is NOT a title ...

Related

[Q] Black screen - stock rom - memory full error

Hi,
I have been given an HTC One S to try and rescue the photos from. My friend isn't worried about what state it ends up in to get them.
Problem:
While on holiday he allowed the phone to fill up with pictures and I think he was recording a video when he got a 'memory full' error message.
The phone froze, so he restarted it. On restart it booted, then showed the locksceen for half a second then went blank.
Now the screen is blank and it doesn't matter what combination of keys you press the screen doesn't wake.
If I hold the volume down and power, I'm pretty sure it power cycles, home keys flash and it vibrates.
When it's on and I plug it into a PC it shows up as a DVD drive.
I have had a couple of Samsungs and now a Sony, so I am not a stranger to ADB and Flashtool.
This is a stock phone. No root. No recovery
Repair centre said they would do a factory reset and he would loose everything, so sending it back to HTC isn't a option.
Would appreciate any help or advice.
Thanks

Replaced screen, not booting

Hey guys,
just replaced my screen by myself and it isn't working. It boots and the screen lights up for a few seconds but thats it. So it seems like I ****ed up somewhere. :/
Now I've got some questions for you guys.
1. What could cause this error? Since it's already not working I don't mind taking it apart some more and trying to fix it.
2. Do you think if I send it to the support from OnePlus they will take a look at it?
3. The whole reason I did this was to get my data back. Is there any way to access the data on the phone without the touchscreen? I encrypted it using CynogenMod. USB-Debugging is enabled.
Thank you so much guys, I'd really appreciate some help. This **** is really tearing me down since it was a lot of work.
I did this on my own phone but Idk about OPO. If you use the power+voldown method to boot into recovery (yes ik nothing on screen) then connect a usb and see what happens
If you power it on, wait 5 mins then call it and if the phone rings you should be able to rule out the display and speakers and storage, obvs if the display is still not on at this point it is probably the display.
you can also adb from recovery and or fastboot so you should be able to see it in there if it is still working (make sure you change the phone for a decent amount of hours before you do any of these) If the display is dead its likely its been on for the last day and dead
Sorry for the late answer, really appreciate your help!
So if I connect the phone to the PC (tried it in recovery and in normal mode) windows detects the phone under "Devices" but sadly if I type in "adb devices" in cmd it doesn't detect the device.
But still, windows is detecting the phone so it seems to still function. I booted into recovery and I could use the touscreen and the lower buttons. I couldn't see anything but it was vibrating whenever I was using the touscreen. So it seems like only the display part is broken.
Can't call the phone since it's fully encrypted so I need to type in a password before booting anything (recovery, normal mode, ...)
I'll try to contact the vendor of the display and see what he has to say.
If anyone got any more tips I'd appreciate them. I'm a pretty big noob so I even appreciate "common sense" tips.
I know this may be a "common sense" thing to say, but double check your connections. Sometimes the connectors aren't made properly and a pin could be covered so you can try connecting and disconnecting several times to see if it clears up.
Since the touch screen was registering and vibrating, then it could be the backlight that's broken. Try holding a flashlight at an angle and see if you can make out anything on screen. If it's the backlight, then you can probably back up your data in case your phone does end up breaking.
reconnected everything multiple times and also tried the flashlight trick. sadly with both no luck
but something good:
adb recognizes my phone in "recovery"
bad news: no commands work, most likely because the phone is encrypted. if I enter a command nothing happens, it looks like its loading forever.
any ideas?
Hey!
I also had the same problem after I replaced OPO's screen about one year ago. The replacement screen was from ebay.
I could see the Cyanogen logo but after a few seconds the screen became black. Booting into recovery mode worked well.
On the video also ROM boots well but the screen stays black.
https://www.youtube.com/watch?v=VcWDCJIkPKQ
Eventually, the screen was defective and I returned it and bought new one.

Black screen but phone boots, Z3.

Hello All,
Basically what happened is this:
I got phone D6603 with "Vodafone protect" lock on and owner gave me a possible code for phone. I replaced screen and then found that lock requires only numeric pin, not what I was given. So, he then reset pin and deactivated lock, but I still had it on no matter what. So, I tried to flash new firmware into it for same phone and got it done, but now phone screen stays black all the time with only backlight on. Phone seemingly loads something (probably the new phone welcome screen after flash), which I cannot see, but when connected to computer from fastboot or something then all system files are visible.
When I boot phone from off position, it boots to a point where I can use side button to switch on and off the screen but touch does not respond because nowhere it reacts to touch or maybe I do not know where and what to click on screen.
What could be the likely solution? I do not think that phone is bricked, but something is wrong with system as it does not light up the screen properly. I tired flashing 2 times successfully with same result.
Any advice would e appreciated.
Hi, can this thread be deleted because I am getting phone swapped and thread no longer relevant? Thanks.

Phone restored to factory settings by itself while charging!? Can I retrieve my data?

Hello everyone!
Yesterday I powered off my Moto G3 and plugged it in to charge. After a few minutes I heard a short vibration, which normally means that the phone powered on by itself and is booting. I then checked the screen; I had to put in the PIN for my SIM card, but afterwards there was no pattern I had to draw in order to unlock the phone (I had one set up before!). After unlocking the screen I can see a blue screen with "Welcome" at the top, a choice of language and a yellow arrow ("next") button in the middle and "Emergency" call button at the bottom. And in the top right hand corner are the usual signal strength and battery icons.
When I press the yellow button, I'm asked to connect to a Wi-Fi network. I haven't proceeded beyond that point, as I don't want to mess up my phone even further. Basically it looks like my Moto G3 returned to factory settings and wants me to set it up for first use.
I then tried to reboot the phone a few times. I always get the standard Motorola "stitching" animation and get booted into the described screen. I also went into recovery mode, but almost every single option booted me into the blue screen and one time I got the "No command" screen. But maybe I did something wrong; I'm certainly no expert when it comes to using the bootloader.
Having described all of that, my questions are: is it possible for the phone to have reverted itself to factory settings? If yes - why and how? I have an SD card with a lot of photos, documents and application data that is very important to me. Is it still possible to retrieve the data that was saved on the device?
I would very much appreciate any help with this problem!
Thank you,
Meletel
You can copy the contents of the SDCARD while in TWRP.
1. Put MicroSD card and copy the contents of Internal Storage to microsd though TWRP File manager
2. Connect your phone to your computer by USB Cable while in TWRP and you can access your phone through MTP

Pulled sim broke screen? Can't do anything

Heu guys,
So I received a P30 as a gift yesterday, it said it had an update so it downloaded. Then it said it needed to be at 20% to install the update so I just left it until later when I could get to a charger. The thing is, I also didn't have a sim card in it.
I pulled the sim slot with the phone turned on (install pending) , and as soon as I did that I got a new black screen of death, nothing like in any of the videos online.
This one allows me to interact with the screen, however the entire screen stays black except for about 50% of the top (like I can see 50% of the battery icon) notification area. The tiny section of the screen that turns on also looks sorta wonky, like screens often do when they get water damage.
I've been able to turn it off, by guessing where the power buttons were. I *think* I even got it to the hard reset menu, but not being able to see, I can't type on the screen. It does react to the soft reset (power + volume down) but when it turns back on, it won't even show the logos on boot, everything still stays black minus a section of the notification bar.
Is there a way to do a hard reset without being able to interact with the screen at all? Can I do it using my computer somehow?
I know the screen is not broken because I can interact with it. Also on 1 of the 30 soft resets I did, the screen flickered some sort of error message for a quarter of a second, so fast all I could do was see it was text.
I'd just return the phone but it was a friend's old work phone and there is no way to get a replacement.
I recommend you to use Hisuite on a computer, try to connect the phone (I said try because you must select the type of connection on the phone). If the phone connects to Hisuite, use the recovery option to reinstall the default firmware. Good luck!
marselcj said:
I recommend you to use Hisuite on a computer, try to connect the phone (I said try because you must select the type of connection on the phone). If the phone connects to Hisuite, use the recovery option to reinstall the default firmware. Good luck!
Click to expand...
Click to collapse
this might be my only option. I was trying to find something just like that. Couldn't figure out if there was a software for it or not. Thanks will try when I get back to a computer tomorrow!

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