[Q] SMS receives but fails to send. Swap SIM and it works. - Galaxy S6 Q&A, Help & Troubleshooting

Background: I bought an S6 three weeks ago, and swapped SIM cards with an iPhone 6. Both phones are on AT&T. Everything worked fine.
So my configuration was:
iPhone 6: New SIM
S6: Old SIM
This weekend, my S6 decided to stop sending SMS. I still continue to receive text messages, but cannot reply. I get an error 'Failure to send'. Factory reset did not help.
I swapped the SIM cards back, and both phones work as expected. To be clear, the S6 with my new SIM card is able to send SMS.
What could possibly be wrong? It seems like something with my account.
TIA...

Related

Fuze Can't Send or Receive SMS!!

Hey Guys, first time posting...
My Fuze has been great, except when it comes to sending and receiving sms messages... I can't!!... and if I go Start/Messages none of my original text messages from my Sim are there.
It makes me think that the phone and sim card aren't communicating properly?... although I can receive and make calls... could it be something that needs to be changed in the registry? I have installed PHM Registry Editor but don't know what I need to change.
Also, I have TouchFlo on the phone and when I slide the menu tab to messages, I can see new messages that I have received (yes that's right, I receive msg's through touchflo, but no other way!), and they are stored on my phone and not my SIM! AND it doesn't notify me when a new msg comes in which is very annoying!! And the same problem... I can't send messages
So in summary, I think the texting side of the phone it not correctly setup and needs to communicate with my SIM card.. I assume it is a registry change that needs to be made?
Please help...
Thanks, Seireon
seireon said:
Hey Guys, first time posting...
My Fuze has been great, except when it comes to sending and receiving sms messages... I can't!!... and if I go Start/Messages none of my original text messages from my Sim are there.
It makes me think that the phone and sim card aren't communicating properly?... although I can receive and make calls... could it be something that needs to be changed in the registry? I have installed PHM Registry Editor but don't know what I need to change.
Also, I have TouchFlo on the phone and when I slide the menu tab to messages, I can see new messages that I have received (yes that's right, I receive msg's through touchflo, but no other way!), and they are stored on my phone and not my SIM! AND it doesn't notify me when a new msg comes in which is very annoying!! And the same problem... I can't send messages
So in summary, I think the texting side of the phone it not correctly setup and needs to communicate with my SIM card.. I assume it is a registry change that needs to be made?
Please help...
Thanks, Seireon
Click to expand...
Click to collapse
First off, Have you installed a different ROM and second did you recieve a new SIM card with your new FUZE?
no sms
RxS2K said:
First off, Have you installed a different ROM and second did you recieve a new SIM card with your new FUZE?
Click to expand...
Click to collapse
I have the same problem and emailed ATT, their response was that if the SIM that I have is 3G it should work fine on the phone. I need to call tech support with ATT to see if they can troubleshoot, as I will not exchange the phone due to some investments in it already like invisble barrier. If there is a issue with the SIM that I should be aware of please continue this thread as I know that there are many in the same hole. Thank you.
more info
Spoke with ATT CS the sim card has to be matched to your phone in order for it to work properly, I can send and receive mms and sms messages now.
ok same problem again sms, stopped working,
new developments I have been able to figure out that the problem is associated with the media net connection. once media net has established a connection, sms stops working. I have been unable to send multimedia messages, what I will try next is to try by flashing another ATT/Cingular ROM to see if the issue disappears, if it does then is a software issue, if it does not disappears then is a hardware issue and I'll have to change the phone for another.
I'll post in a few hours.
Í've been having the same problem with my phones. Every 3-4 weeks I will lose the ability to sms. I go to att online chat support and they reset my phone. I believe it is related to att's account systems because it happened once before I got the fuze and it occurs on every phone on my account. Ít's getting to be a hassle to swap my sim into my "dumb phone" to call att for a resolution. I might have to get the pda plan so I can gripe about it more.
Ok I have PDA plan.
Flashed the following ROM
http://forum.xda-developers.com/showthread.php?t=466219
Everything is working like a charm. I opted to flash that custom ROM because of its great reviews and apparent lack of issues. I'm still testing it, but so far is all good. I'll update if issues regarding this thread come to light. Thank you.
Having the same problem
Same problem here, although I can send text messages, my picture messages are hit and miss (miss in the beginning). ATT had me go in get another SIM card and do a hard reset... this kind of fixed it... now I can send/recieve sometimes.
I'm interested in hearing if the new ROM fixed this in the long run (not just for the first few days).
Hey,
got the same problem aswell now!
Flashed the same ROM, and now I can't send any SMS anymore. Before the flash I was able to (flashed from stock)
Would love to hear if you got it work! I'd like to know the solution!
Thank you
- luikki
4 days of testing and still working perfectly, if you have issues with sms, or voice mail, please check that you have the right numbers on the Voice Mail and Text Messages services, at
Phone, Options, Services. For Att in US they should be the following:
Text Messages Service Center: 13123149810
Voice Mail: ""write your account cell phone number""
Hope this helps. Thanks.
i had this problem when i first got my fuze.. sometimes the touchflo messes up when installing and a hard reset solved my problem..
Update, no problems so far everything is working like a charm. Thanks.
still have that same problem
i lost the ability to send or receive sms after i flashed my phone for the second time.
first time from stock, did rre fuze 4.5 special edition.. sms worked like a champ.
second time changed to romeos and things stopped working for sms altogether. weird thing is i can do that whole call "get numbers used" in my contacts, and it will text me how many minutes i have.
i cannot send nor receive any messages. iam getting frustrated with this because no one really seems to have an issue.
i just did two hard resets, flashed to rre fuze 4.5 special edition, and still cannot get anything to work.
i read somewhere that turning 3g off worked. it did not.
my voice mail and text message service reads as follows
text messages service center: +1 (312) 314-9810
is it supposed to read like that or what?
please advise.
Problem
I'm having the same problem with SMS, I can't send or recieve any pictures, audio files through messages, nor can I recieve or send bluetooth files once connected to another phone via bluetooth, does anyone have a answer to that?
btw I have flashed my phone at least 4 times. different rom versions until i found one i liked. Now i am barely noticing I can't sms

Text message problems

Hi
I have a problem - sometimes i receive text messages and sometimes i don't. It could be due to not having network coverage but, when i do get coverage, i still don't receive the messages. I get other messages later on saying things like 'did you get my message'. I don't know if the problem is with my 4 year old sim card, the phone, or the network. I am in the UK using Talkmobile. P.S my calls still work and I can send text messages. I have an xperia play r800i
Thanks in advance
seven mosteop
try to put another sim card and test it with friends, maybe it could help
You can go at your operator office and ask them to test SIM / device.

MMS download unsuccessful

The general problem that I'm having is that MMS messages won't download with the error message: Download of message... was unsuccessful.
Here's some background:
I am using Straight Talk. When I first ported my number over, I had a Verizon Samsung Galaxy Proclaim (CDMA). I used that phone for over a year with no problems downloading MMS messages. Then, I ported my number to a Verizon Samsung Galaxy S3 (micro SIM - GSM using AT&T network) and didn't have any problems with that phone downloading MMS messages either. I broke the screen of that phone and ported my number back over to the Proclaim, but I can't remember if I was able to download MMS messages or not. Then, I bought a Sprint Samsung Galaxy S3 off of ebay that was flashed with a Verizon MEID. I am not sure what that really means or what type of files were used to flash that phone. I can probably get that information from the seller if needed. Anyways, when I tried to use the last phone, I lost MMS downloading capability. I can send MMS messages fine. I can also receive them, but I cannot download them. In attempt to save the sale, the seller then flashed my number onto another Sprint Samsung Galaxy S3 and that phone also didn't have MMS downloading capability. So, I ported my number back from the second Sprint Samsung Galaxy S3 to my Proclaim. After all of that, I have now lost the ability to download MMS messages on this phone which has always worked for me.
I have read a ton of forums and done everything I can to troubleshoot. I have unchecked "auto-retrieve". I have wiped my phone and SD card, but nothing is working. I have an escalated ticket in with Straight Talk, but in dealing with them in the past, I have little faith that they will be able to fix the problem. From what I have read, the problem I am running into seems to be Sprint related.
Any insight would be greatly appreciated.

[Completed] Imported Axon Mini can only send and receive MMS or Pictures on Wifi. Not on ATT Data

I have an Axon Mini imported into the US running on AT&T. I had to get a new sim card since my Lg G3 sim card was too big. When I went to the att store, he set my APN settings and no text messaging worked at all. People sent me messages, but nothing came through. So, I went through and added my APN settings from my Tmobile LG G3 running on AT&T. I can now receive messages, but when I receive images it says there was an error downloading and the same issue when trying to send. When I get on Wifi it works fine and I can download the older messages. I have attached screens of all my settings. Since this is my first dual sim phone, I was wondering if I did anything wrong?
shaxs said:
I have an Axon Mini imported into the US running on AT&T. I had to get a new sim card since my Lg G3 sim card was too big. When I went to the att store, he set my APN settings and no text messaging worked at all. People sent me messages, but nothing came through. So, I went through and added my APN settings from my Tmobile LG G3 running on AT&T. I can now receive messages, but when I receive images it says there was an error downloading and the same issue when trying to send. When I get on Wifi it works fine and I can download the older messages. I have attached screens of all my settings. Since this is my first dual sim phone, I was wondering if I did anything wrong?
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Good luck!

Question Having problems receiving text messages

Hello everyone,
My Samsung Galaxy A32 5G phone does not receive any text messages from any of my contacts. It does, however, receive text messages from T-Mobile. I put a different sim card in this phone and the result was the same. I also purchased another Galaxy A32 phone and it also fails to receive text messages that my friends and relatives send me. If I remove the sim card from the Galaxy A32 and put it in my old phone (Moto X4), then the text messages go through.
Does anybody have any idea of what might be happening here? I tried switching sim cards, resetting network settings, restoring factory defaults, and changing APN settings, but to no avail.
neotheone11 said:
Hello everyone,
My Samsung Galaxy A32 5G phone does not receive any text messages from any of my contacts. It does, however, receive text messages from T-Mobile. I put a different sim card in this phone and the result was the same. I also purchased another Galaxy A32 phone and it also fails to receive text messages that my friends and relatives send me. If I remove the sim card from the Galaxy A32 and put it in my old phone (Moto X4), then the text messages go through.
Does anybody have any idea of what might be happening here? I tried switching sim cards, resetting network settings, restoring factory defaults, and changing APN settings, but to no avail.
Click to expand...
Click to collapse
Have you try a different messaging app to see if that resolves the issue?
neotheone11 said:
Hello everyone,
My Samsung Galaxy A32 5G phone does not receive any text messages from any of my contacts. It does, however, receive text messages from T-Mobile. I put a different sim card in this phone and the result was the same. I also purchased another Galaxy A32 phone and it also fails to receive text messages that my friends and relatives send me. If I remove the sim card from the Galaxy A32 and put it in my old phone (Moto X4), then the text messages go through.
Does anybody have any idea of what might be happening here? I tried switching sim cards, resetting network settings, restoring factory defaults, and changing APN settings, but to no avail.
Click to expand...
Click to collapse
Did you disable RCS if you had it enabled on the X4?
Thank you for the replies.
Metconnect2000 said:
Have you try a different messaging app to see if that resolves the issue?
Click to expand...
Click to collapse
Yes, I tried two different messaging apps.
hyelton said:
Did you disable RCS if you had it enabled on the X4?
Click to expand...
Click to collapse
I never had it enabled.
I am now noticing a pattern - my Samsung A32 5G phones appear to not receive text messages from older phones only, such as Samsung Galaxy 6, Moto X4, Nokia 6.1, LG Journey LTE, etc. Both Galaxy A32 phones have no problems receiving text messages from iPhone 12, OnePlus 9, and T-Mobile.

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