So, a lot of you, who bought your S6 from other countries which aren't the one you live in, know that the S6 is Regional lock.
I've tried to find a way to unlock it via software and other methods and came to the conclusion that the only way is to pay for an unlocking site so they will get you your code from the manufacturer database BUT almost all of those sites can't get the unlock codes for the S6 devices!
So, after almost 3 weeks I've decided to send an email to Samsung mobile and to ask them for help in this matter; in my case, I bought mine in Germany and it is lock to all European networks, so I've sent an email (in English) to Samsung's Germany support told them about my problem and ask them to help me, I've even offered to pay them directly online.
To my surprise, they have me to send them my device's IMEI, the country is which I live in, the carrier that im using and a copy of me receipt, after I did so they send me a response saying that they will send me my device unlock code in the next couple of day FOR FREE!
So the answer to all of us, who share this problem is just to send Samsung
(which correspond to where you bought your device) an email asking for help in that matter.
go to this site
http://www.samsung.com/global/support/globalcontact.html
locate the country from which you bought your device, and enter that country samsung website, then go to Support-->mobile---> mobile and tablets then at the bottom click on Contact Service and Support by e-mail.
there you will need to fill your details.
you can use the same text that ive send them, and you will most likely get the same results:
Hello,
I live in -write your country-., I bought my galaxy S6 in -write the country.
My device is locked to -write the which region-, and I would like to unlock it, I've tried doing so for almost 3 weeks now and none of the unlock services are able to unlock it.
I don't mind paying in order to unlock it, but no one can!
Please help me, either by releasing my unlock code to those companies or, if it possible, for me to pay you directly.
IMEI -
Serial num -
Model SM-G920F
Date of purchase
Thank you,
your name
i sent them. hope it will work.
Thanks!
Not as smooth a task for me. I'm Australian and bought mine in the Netherlands, and their support has been terrible. First they told me they can't unlock it, then they said they could but I'd have to fill out a special form so I did, after over a week of hearing nothing I took it upon myself to contact them again, and asked them where my code was, only to be told I had sent the wrong receipt (I was given a few with my purchase), I asked them when they planned on telling me as I would've given them the other receipt upon request but I heard nothing. After unsuccessfully trying 5 different unlock sites I decided I'd go back to the samsung route. I contacted their support again, heard nothing for nearly another week, went on their live chat only to find out they didn't even receive my email, lucky the lady was nice and gave me her personal email and said shed make sure the request went through, but said it'd take 1-2 weeks. So as of the time of this message I've had a $1200 brick for nearly a month, with not much promise of anything really changing. Hopefully this woman will be more helpful than the last few I've had.
I got an answer from samsung usa.
they told me that they cant help me because by the law- only the carrier can provide an unlock code.
i send them mail back, hope that's can help.
ToMerbi said:
I got an answer from samsung usa.
they told me that they cant help me because by the law- only the carrier can provide an unlock code.
i send them mail back, hope that's can help.
Click to expand...
Click to collapse
That's bull**** tell them its region locked not carrier locked. Its not illegal to remove a region lock, especially if they're the people that made the damn phone.
XoomZoom said:
That's bull**** tell them its region locked not carrier locked. Its not illegal to remove a region lock, especially if they're the people that made the damn phone.
Click to expand...
Click to collapse
In the first mail they told me that they cant help me.
i sent them another mail that says the seller told me that he cant help me and the device is locked.
they sent me that mail back: (only relevant part is here)
However, Non-US/International model devices are also available at the third party retailers like Best Buy, Walmart stores and online stores like Amazon, eBay etc in the US. As the Samsung support is country specific we in Samsung US Email support do not have information regarding Non-US/international model devices.
For information regarding your product and assistance for it, we suggest you to contact the appropriate country support team where the device was purchased/manufactured. You can also contact the place of purchase for any available assistance and to know the origin of the device. Only, they can provide you with the region unlock codes. For your convenience, we will provide you with a web link wherein you can select and reach the required country support team.
Click to expand...
Click to collapse
I dont get it, The link that they gave me looks like the first one, i need the technical support? that's what they meant?
s6 firmware
hi I have s6 build g920dxxu1aocz baseband g920fxxu1aod4 and pre installed galaxy gifts Africa which firmware/country should I install
Related
Hello
I recently purchased a Samsung Focus from the US.
How do I unlock the device so that I can use it in my home network ?
I searched the forums and the only solution seems to buy unlock code from a eBay seller.
Is there any other better/cheaper alternative ?
Also what will this ChevronWP7 tool do ? Its just to unlock so that I can install external apps not via the Microsoft Marketplace ?
I am a .NET developer and would like to explore the WP7 features and build few apps.
So in that case is it recommended that I apply the ChevronWP7 patch ?
TIA.
Did you pay full price for the Phone? i think at&t should provide it for free, unless its a Exclusive device, then you need to go Ebay
actually i got it from a seller in eBay. He said its without contract but not unlocked.
So if I contact AT&T will they give the unlock code ?
the one seller in eBay who provides these unlock codes charges too much now $42.
How good is this FastGSM anyone tried ? searched on youtube too.
Infact that youtube video comes first when you search for "unlock samsung focus"
Any one tried that ?
vic_msn said:
actually i got it from a seller in eBay. He said its without contract but not unlocked.
So if I contact AT&T will they give the unlock code ?
the one seller in eBay who provides these unlock codes charges too much now $42.
How good is this FastGSM anyone tried ? searched on youtube too.
Infact that youtube video comes first when you search for "unlock samsung focus"
Any one tried that ?
Click to expand...
Click to collapse
Just contact AT&T and ask for the code,,,they will give it to you free
M_T_M said:
Just contact AT&T and ask for the code,,,they will give it to you free
Click to expand...
Click to collapse
oh great..in that case what details I need to provide them to get the code ?
TIA.
vic_msn said:
oh great..in that case what details I need to provide them to get the code ?
TIA.
Click to expand...
Click to collapse
The phone must be ATT branded, otherwise it may not be in their database.
You need the IMEI of the phone, press *#06# and it will display. You also need to have their service for over 90 days (Go Phone is fine.) When asked for a reason tell them your going abroad (I say England or China) and want to use a local sim card. The process can take awhile. You likely need a non ATT sim card to enter the code.
Darklytinted said:
The phone must be ATT branded, otherwise it may not be in their database.
You need the IMEI of the phone, press *#06# and it will display. You also need to have their service for over 90 days (Go Phone is fine.) When asked for a reason tell them your going abroad (I say England or China) and want to use a local sim card. The process can take awhile. You likely need a non ATT sim card to enter the code.
Click to expand...
Click to collapse
yes the phone is AT&T branded. But I haven't used their services.
Is it possible for a current AT&T customer to get the code for this phone ?
vic_msn said:
yes the phone is AT&T branded. But I haven't used their services.
Is it possible for a current AT&T customer to get the code for this phone ?
Click to expand...
Click to collapse
If your a new to them then no, you need to wait 90 days. If you have been an active customer over 90 days they will give you one unlock code a year. You do not need to have used that phone with them 90 days to get the code, its just that you need to be a customer for at least 90 days.
Its cheaper not to take a contract and just go with an eBay code if you plan to use another service.
Darklytinted said:
If your a new to them then no, you need to wait 90 days. If you have been an active customer over 90 days they will give you one unlock code a year. You do not need to have used that phone with them 90 days to get the code, its just that you need to be a customer for at least 90 days.
Its cheaper not to take a contract and just go with an eBay code if you plan to use another service.
Click to expand...
Click to collapse
my relative in the US has been a using a iPhone for a long time from AT&T with contract. So in that case I should be able to get a unlock code from AT&T ?
TIA.
vic_msn said:
my relative in the US has been a using a iPhone for a long time from AT&T with contract. So in that case I should be able to get a unlock code from AT&T ?
TIA.
Click to expand...
Click to collapse
I would think so. Give him the phones info and have him call, once he has the code and gives it to you, you just need to slip in a non ATT sim and it should ask for the code.
what about debrand? i got a quantum, and i live in italy...the network works, but very badly...i can only reach 3g and no hspa at all, in places where usually i had good signal with my omnia 7..so i need to debrand to make everything better. the problem is that the phone switch always between gsm and 3g and the battery drains very quickly...
I'm afraid they will not give you the code for Samsung even if you tell themthat you leave the States. Regarding Focus S they could give it, I didn't try after being turned down with iPhone. After looking for it since November 7th, I have unlocked with these guys: http://www.samsungimeiunlock.com/samsung-focus-s-unlock.
15 minutes very fast
Unlock my Samsung galaxy S with unlockcode4u.com
I have unlocked my Samsung galaxy S with this site unlockcode4u.com. Simple and quick. If I made a video I could have had my money refunded. Fully Recommended!
I bought a D2G at eBay. I love it but I live in Hungary and I can't unlock it. Can anybody unlock it for me in USA by VZW Support if I pay every cost of unlocking (and plus money for helping)? It has clean ESN. I can send it to USA if it's required.
Please somebody help me!
matthewKER said:
I bought a D2G at eBay. I love it but I live in Hungary and I can't unlock it. Can anybody unlock it for me in USA by VZW Support if I pay every cost of unlocking (and plus money for helping)? It has clean ESN. I can send it to USA if it's required.
Please somebody help me!
Click to expand...
Click to collapse
You can buy a TurboSim off ebay item #200539432676 and it should work.
TurboSIM
Thank you for your advice, but I read it has few problems with D2G, so I want to unlock it by VZW.
send it back to d seller to unlock it
I tried it
I asked the seller about that but she refused it.
The device has to be active on a Verizon account that's in good standing. And the line it's unlocked on won't be able to unlock another phone for 10 monhts. I don't think you'll get too many takers on your request. TurboSim is probably your best bet?
Unfortunately
Unfortunately, the situation is bad. But I really pay extra cost for unlocking so if someone can help me to take extra cash, please send PM me.
I think I will order a TurboSIM, it's very cheap so I can try it.
Anyway, I got from UnlockCarrier.com 3 codes. 2 codes of them are 8-digit and they're absolutely wrong. The third one is 10-digit and the phone is thinking so much if I type it, but then the phone refuses it. Has someone got experience about 10-digit code?
The code should be 8 digits.
matthewKER said:
I asked the seller about that but she refused it.
Click to expand...
Click to collapse
did her posting indicated the phone is unlock n can be use world wide?
or it is locked phone?
ask her to call on ur behalf to get the unlock code, provide her with d IMEI n IMEID
I can help, pm me..
Thanks guys
haroldz123: I ask her but she refused it again but she said she can refund my money if I send back the phone.
wirelessprofessional: I sent a PM!
"A hope? A chance!"
Hi everybody,
wirelessprofessional can't help me but he tried it (Thanks for it).
But the seller wrote a message to me on eBay if I want to send back the phone she refund my money. I was thinking so much on this offer, and I want to accept it but she wrote another message. In message she wrote that she may can help because she started to work part-time at VZW.
Can someone tell me, would it work if a verizon smartphone user got the esn for the phone, activated it on their line online for matthewKER while he still has the phone, then call verizon from some land line or still active phone and ask them to unlock the phone for a valid reason, then get the code, give it to matthewKER, he unlocks it, then reconnect your own smartphone back to your verizon line? I assume he wouldn't get service or be able to call or anything given that the phone is in hungary, though if it can that's the only risk I see in doing this.
Very interesting...
This situation is very, very interesting... After I sent a video to wirelessprofessional about my bad codes to refund his and my money (because he got same wrong codes), he sent an e-mail. He wrote in the e-mail that he activated my phone on his account and he got an unlock code from VZW. And there is surprise: this code doesn't work, too.
But it isn't end of the story... The seller is also trying to take an unlock code from VZW (she said she works part-time at VZW now) and she wrote me different things than wirelessprofessional. She wrote that she need the pre-installed SIM-card number to unlock method, and today she wrote that the assistant at VZW Global Support wanted to do this method step-by-step with her, but the phone is in Hungary so she ask the assistant how does she do it at home, but assistant said her that call him again if she can use the phone while she speaking on the other phone.
My advice if you want to buy D2G outside USA: DON'T TRY TO BUY LOCKED D2G. To buy an unlocked one with bad ESN is better choice than buy a locked one with clean ESN...
ben7337: Thanks for your post, I hope someone can unlock my phone finally.
same problem, who can help pm please
Santiss, I had a similar problem and ended up selling the phone and buying and unlocked one. I een got the unlock code straight fro ma Verizon Wireless representative and it still didn't work. I initially thought it was because I had to be within reach of the Verizon network in order for the code to work but that was not the case; the code simply didn't work.
My advice? Just get rid of the phone (sell it, return it...) and get one that's already unlocked. The unlock codes are apparently a matter of luck and not a safe bet.
I have unlocked two D2Gs myself online. I know of 3 others that were unlocked using the same site. I HAVE NOTHING TO DO WITH THIS SITE! I just have used them myself for several different phone models and they always work perfectly.
One of my D2Gs is a very recent new model, the other one was an early phone, both unlocked fine.
I strongly suggest that people try this site before giving up.
mobileunlockstoredotcom
I think it was around the $10USD mark the last time I looked. I got my codes within an hour.
Both my D2Gs are used worldwide on GSM networks and are behaving well. I just did the edit of the radio image that should remove the band locks when I am next in the US in a couple of weeks, that should be interesting!
I have a D2G.
I do not understand I do not buy the unlock code.
I may have to be unlocked by code 16 numbers?
phone made in china:11/16/2010 4:01:52 pm L14
"Dear Customer,
Sorry I have been unable to generate the correct unlock code for your mobile. There are so many mobile out there sometimes the firmware on certain versions mean I cant generate the code.
I have sent your details over the accounts team who will send you a refund. Although normally quicker please allow up to 7 days for the refund to get back into your account.
Once again I apologise for not being able to get the correct code for your mobile. Your only option may be your network operator or a local shop who can unlock via a cable.
Best Regards,
TheUnlockShack.com"
Don't post your MEID or IMEI publicly, people can do all sorts of nasty things like report your phone stolen with that information.
help me ........
So you got the refund from TheUnlockShack.com?
Since most of them can give money back if they cannot find your code.You can try another unlock website or find on eBay. I got my code from an eBay seller.
Did you make sure you gave the correct IMEI, not MEID?
You can obtain your IMEI number by pressing *#06# on your mobile phone. Try it.
Note: that will only show the IMEI if the phone is in GSM mode. Maybe in Global mode too, but definitely not in CDMA mode.
IMEI is available under Settings, About phone, Status.
tennyleaz said:
So you got the refund from TheUnlockShack.com?
Since most of them can give money back if they cannot find your code.You can try another unlock website or find on eBay. I got my code from an eBay seller.
Did you make sure you gave the correct IMEI, not MEID?
Click to expand...
Click to collapse
Dear Customer,
Sorry I have been unable to generate the correct unlock code for your mobile. There are so many mobile out there sometimes the firmware on certain versions mean I cant generate the code.
I have sent your details over the accounts team who will send you a refund. Although normally quicker please allow up to 7 days for the refund to get back into your account.
Once again I apologise for not being able to get the correct code for your mobile. Your only option may be your network operator or a local shop who can unlock via a cable.
Best Regards,
TheUnlockShack.com
I can't unlock.help me
The droid 2 global unlock solution for now
THE DROID 2 GLOBAL UNLOCK SOLUTION FOR NOW
This is what i am using on both of my D2G. they work fine 100% with no issues at all. I bought a universal turbo Sim from eBay. and here it is.
http://www.ebay.com/itm/270686865877?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l26499
item number:270686865877
Sold by:electronic_sell
I also see they have 91 sold so far...
it worked perfect on both my blue and my white droid 2 global i bought from eBay this year 2011 and both had bad esn when i bought them. i bought codes from eBay and got 2 codes each time and they never worked so this is the only solution for now. thank you for reading.
Hi guys,
Whats the best and easiest way to simunlock the At&t samsung focus?
I won this from @benthepcguy from Microsoft, but I live in the Netherlands.
therefor I have no use of a at&t simlocked phone, unless I get it unlocked.
Any ideas?
Well, in the US you could take it to a AT&T store and they'd do it for you. Outside the US, you could try calling AT&T, or your could try calling Samsung directly. I think there are also sites that will sell unlock codes online, which sounds shady but apparently works, and is like $30 or something.
Why don't you tweet Ben stating your problem? He should be able to help you.
gremsems said:
Hi guys,
Whats the best and easiest way to simunlock the At&t samsung focus?
Click to expand...
Click to collapse
Have you test the phone to see if it's already carrier unlocked? I can't imagine why they would give away a phone that's locked to AT&T...
If you're the original owner: Call AT&T and ask the customer rep for unlock code. Use the AT&T phone number listed on your Focus's people hub. They'll ask you for the phone IMEI number.
If you are not the original owner it's unlikely that AT&T will give you unlock code (eg. your phone is locked to another account). Or you can't call them for some other reasons. In that case you can always buy the unlock code from various websites or ebay.
I have used this web site twice (http://www.cellunlocker.net/samsung-unlock.php) to unlock my 2 Focus bought from Craigslist. The unlock code cost about $8 USD each and deliver to your email instantly. Please note: that website is not based in the USA, so my credit card got charged an extra $1 fee.
From what I heard these type of sites pay Samsung/AT&T a fee for special access to their IMEI unlock code database. Either that or they have software that can crack unlock code based on IMEI. I don't know, the codes I bought from them work.
By the way, if you do decided to use that web site make sure you choose AT&T under United State of American as the network that the phone is locked to.
I'd like to get the T-Mobile variant so I can root and install a custom recovery (curse AT&T). I'm just curious if anybody has done this yet without any drawbacks before I pull the trigger (good LTE speeds?).
kareeem said:
I'd like to get the T-Mobile variant so I can root and install a custom recovery (curse AT&T). I'm just curious if anybody has done this yet without any drawbacks before I pull the trigger (good LTE speeds?).
Click to expand...
Click to collapse
Yes, there are many Note5 owners using at&t who purchased from T-Mobile (model SM-N920T), got it unlocked and using on at&t without issue. getting it unlocked is the painful part; T-Mobile uses an app embedded in its ROM to SIM unlock their phones. 3rd-party unlocking sites won't work. T-Mobile unlock prerequisites (summarized from website and my conversations with customer reps): (a) paid full price for phone, (b) phone is used on T-Mobile w/post paid account for 30-40 days or (c) open a prepaid account, deposit $100, use phone on T-Mobile for at least 3-days (so it shows up in their system). some of us have been lucky enough to get the SM-N920T SIM unlocked without meeting criteria (b) or (c). a coworker purchased the T-Mo Note5 and used a post-paid account for 1 week, called in to cancel service and the rep got his device permanently unlocked. search this forum for more details. i requested and received a temporary unlock approval within 48 hours of getting the phone, but for some reason it wouldn't work. 4 days later i called in to complain, got connected to a tech rep who couldn't get it to work and finally got a manager to authorize a permanent unlock (vs. the approved temporary unlock granted). Good luck!
cortez.i said:
Yes, there are many Note5 owners using at&t who purchased from T-Mobile (model SM-N920T), got it unlocked and using on at&t without issue. getting it unlocked is the painful part; T-Mobile uses an app embedded in its ROM to SIM unlock their phones. 3rd-party unlocking sites won't work. T-Mobile unlock prerequisites (summarized from website and my conversations with customer reps): (a) paid full price for phone, (b) phone is used on T-Mobile w/post paid account for 30-40 days or (c) open a prepaid account, deposit $100, use phone on T-Mobile for at least 3-days (so it shows up in their system). some of us have been lucky enough to get the SM-N920T SIM unlocked without meeting criteria (b) or (c). a coworker purchased the T-Mo Note5 and used a post-paid account for 1 week, called in to cancel service and the rep got his device permanently unlocked. search this forum for more details. i requested and received a temporary unlock approval within 48 hours of getting the phone, but for some reason it wouldn't work. 4 days later i called in to complain, got connected to a tech rep who couldn't get it to work and finally got a manager to authorize a permanent unlock (vs. the approved temporary unlock granted). Good luck!
Click to expand...
Click to collapse
Oh wow, thank you for that informative response. I had no idea third party sites wouldn't work. I just came back from purchasing my T-Mobile Note 5. I purchased it from Craigslist and the seller showed me their Costco receipt. I have a friend who works for T-Mobile, but I doubt he'll be able to assist since he works in the actual store (sales rep). Do you think I have a chance at getting b and c bypassed? Not sure what kind of excuse to use.
Thanks again for your input.
Edit: I'm guessing you got the T-Mobile variant for the same reasons I did?
kareeem said:
Oh wow, thank you for that informative response. I had no idea third party sites wouldn't work. I just came back from purchasing my T-Mobile Note 5. I purchased it from Craigslist and the seller showed me their Costco receipt. I have a friend who works for T-Mobile, but I doubt he'll be able to assist since he works in the actual store (sales rep). Do you think I have a chance at getting b and c bypassed? Not sure what kind of excuse to use.
Thanks again for your input.
Click to expand...
Click to collapse
Yes, i always get the T-Mobile version for use on at&t so i can root and enjoy!
did the seller pay full price for the phone? personally, i'd ask the seller for a receipt. best way to find out if it can be unlocked is to call t-mobile and tell them you'd like to unlock for overseas use. the fact that you don't have service may help get it unlocked. they should ask for the IMEI (to confirm it's T-Mobile and that the phone is not blacklisted) and then submit an unlock request. if you're lucky, maybe they can unlock over the phone. good luck!
cortez.i said:
Yes, i always get the T-Mobile version for use on at&t so i can root and enjoy!
did the seller pay full price for the phone? personally, i'd ask the seller for a receipt. best way to find out if it can be unlocked is to call t-mobile and tell them you'd like to unlock for overseas use. the fact that you don't have service may help get it unlocked. they should ask for the IMEI (to confirm it's T-Mobile and that the phone is not blacklisted) and then submit an unlock request. if you're lucky, maybe they can unlock over the phone. good luck!
Click to expand...
Click to collapse
Haha, I don't blame you.
Well, it looks like they used the Jump! service. They gave me the service agreement sheet (I took a picture of it) where it displays the IMEI, plan, store location, etc. Should I refrain from mentioning I'm an AT&T customer? I don't think I'll be able to say I need it for international use because I don't have a T-Mobile account for them to look up.
kareeem said:
Haha, I don't blame you.
Well, it looks like they used the Jump! service. They gave me the service agreement sheet (I took a picture of it) where it displays the IMEI, plan, store location, etc. Should I refrain from mentioning I'm an AT&T customer? I don't think I'll be able to say I need it for international use because I don't have a T-Mobile account for them to look up.
Click to expand...
Click to collapse
i'd open the "Device Unlock" app and if you're presented with 2 unlock buttons - one for Permanent and one for Temporary - then the phone is SIM Locked. if you open the app and a message says the device has been permanently unlocked, you're good to go. pop in the at&t SIM and you should get connected to at&t service.
if it's SIM Locked, when calling T-Mobile, i wouldn't say anything about at&t, maybe mention it was a gift. before calling T-Mobile, however, if the phone is a Jump! purchase then you/seller needs to confirm the phone has been paid for in full, e.g., there's no outstanding balance due. if there's an outstanding balance, you might not be able to get it unlocked. i'd ask the seller if the phone has been paid off.
I tried that, but it said "Unlock Failed" (for obvious reasons I guess).
I spoke to a T-Mobile rep and he said they would need the original owner's account information to verify everything, which I obviously don't have. I asked if a manager can override that and he said no. I searched Cell Unlocker and they gave me a quote surprisingly (http://www.cellunlocker.net/order-code-step-2.php). It's at $49.99, which isn't cheap, but I think it's my best option. If they're advertising it, then it should work, no?
Edit: added an attachment.
kareeem said:
I tried that, but it said "Unlock Failed" (for obvious reasons I guess).
I spoke to a T-Mobile rep and he said they would need the original owner's account information to verify everything, which I obviously don't have. I asked if a manager can override that and he said no. I searched Cell Unlocker and they gave me a quote surprisingly (http://www.cellunlocker.net/order-code-step-2.php). It's at $49.99, which isn't cheap, but I think it's my best option. If they're advertising it, then it should work, no?
Edit: added an attachment.
Click to expand...
Click to collapse
i tried them as well and got a refund. don't think it will work. did you see this message on the website: WARNING: Your device must prompt for a network unlock pin after restarting with a non-accepted sim card. If your device does not prompt then you do not require our services. If your device has a Device Unlocking App installed (T-Mobile/Metro PCS) please.
i think your only option is to contact the seller and let him know the circumstances (you want to unlock for T-Mobile) and ask him to help you out. Good luck, bro...