Yeah so it's kind of a strange title but I'll explain:
My phone dropped from about knee high. It has a great spigen armor case and no damage was done but I added this line just because maybe that's where things went bad.
Also, I changed it's battery a couple weeks ago.
Anyway, I was watching a video when all of the sudden my phone just turned itself off (about a day or two since it's dropped, so I don't think that was the problem because I never had any problems with it). I thought it might have been my battery but I changed it back to my old one and still nothing has changed.
The problem actually is that I hold the power button and it won't turn on. But if I do it while shaking it or hitting it against the palm of my hand, then it turns on, displayed the Google logo and then turns off after about 2 seconds.
I tried holding down the volume key and still nothing, it just won't boot.
When I plug it into a charger, it displays the Google logo and then reboots, and this problem is repeated. Logo, reboot, logo reboot, etc.
I really don't know what to do, please help me guys
Sounds like a stuck power button. It's not that uncommon. You might have to get it replaced at a cell repair store.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Sounds like a stuck power button. It's not that uncommon. You might have to get it replaced at a cell repair store.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
I disagree. When the phone turns on, it starts to load the Android logo after the Google logo but for exacly half a second and it always turns off at the same point.
The button clicks, and it is very easily pressed. I also tried to push it back with a small screwdriver after I opened the back cover and still, no change.
Bei60 said:
I disagree. When the phone turns on, it starts to load the Android logo after the Google logo but for exacly half a second and it always turns off at the same point.
The button clicks, and it is very easily pressed. I also tried to push it back with a small screwdriver after I opened the back cover and still, no change.
Click to expand...
Click to collapse
When the phone is off plug it to the charger. If it keeps restarting at google logo then I am 90% sure it is a power key problem.
How do you know if your phone is male or female?
Huh? Another useless post by dicecuber
Sent from my Nexus 5 using Tapatalk
ldubs said:
Huh? Another useless post by dicecuber
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Read the thread title
bitdomo said:
When the phone is off plug it to the charger. If it keeps restarting at google logo then I am 90% sure it is a power key problem.
Click to expand...
Click to collapse
Well, looked into it and it was indeed the power key. I started clicking it very rapidly while it was booting and I managed to turn it on.
Now everytime I click it, it either turns the screen on and off as if I pressed it twice, or it just gets stuck and does that thing it did earlier with the bootup.
Is there a way I can fix this myself instead of taking it to a repair shop?
Related
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
rosscarrothers said:
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
Click to expand...
Click to collapse
Provide more information for a starter - stock? unlocked bootloader? rooted? third party recovery? rom and if yes which?
If it's stock I'd RMA it.
If not what did you do immediately before the problem started?
try holding the power button for > 2 seconds which should turn it off completely, leave it on a wall charger for at least a couple of hours then turn it back on - I doubt it'll fix the problem but it's a simple thing to try...
Clancy_s said:
Provide more information for a starter - stock? unlocked bootloader? rooted? third party recovery? rom and if yes which?
If it's stock I'd RMA it.
If not what did you do immediately before the problem started?
try holding the power button for > 2 seconds which should turn it off completely, leave it on a wall charger for at least a couple of hours then turn it back on - I doubt it'll fix the problem but it's a simple thing to try...
Click to expand...
Click to collapse
Everything on it is stock, no ROM, not rooted. I had just taken it out of my pocket to check the time, put it back in my pocket and then felt it vibrate, took it back out to see it at the Google logo and haven't been able to get it started since. There was one or two times when it got past the Google logo and started to show the start up animation (the four colours bouncing around or whatever it is) but then it shut off again.
I tried holding the power button to completely turn it off, but plugging it into the wall charger just causes it to repeatedly attempt to boot like I mentioned earlier. I'll leave it for a while and hope for the best
Sounds like the mobo is bad. Most likely will have to rma it.
rosscarrothers said:
Hey guys,
My phone shut off unexpectedly today and now won't turn back on. When I try to power it on I see the Google logo for a couple seconds and then it'll just shut off again. I tried holding the volume up/down buttons to access the bootloader, but right after I get to the screen it just restarts itself again.
Connecting to power (AC or USB) causes it to constantly reboot over and over, it just shows the Google logo for a couple seconds and then restarts again.
Any ideas on what I can do?
Click to expand...
Click to collapse
Do you have a case on? The case could be faulty.
Sent from my Nexus 5 using Tapatalk
jd1639 said:
Sounds like the mobo is bad. Most likely will have to rma it.
Click to expand...
Click to collapse
Maybe not. Sounds like a stuck power button to me.
OP does the phone just endlessly repeat this cycle? If so it's rebooting itself do to a stuck power button. One other users already reported similar issues and his power button was indeed stuck. Mash the power button hard for a minute to see if you can unstick it.
theesotericone said:
Maybe not. Sounds like a stuck power button to me.
OP does the phone just endlessly repeat this cycle? If so it's rebooting itself do to a stuck power button. One other users already reported similar issues and his power button was indeed stuck. Mash the power button hard for a minute to see if you can unstick it.
Click to expand...
Click to collapse
You got it!
Thanks so much, really wasn't looking forward to waiting for weeks while the RMA went through. The button didn't appear to be stuck - it was still clicky - but after mashing it for a minute it started up normally and appears to be fine now.
Did you flash any ROMs or anything previously?
Sent from my Nexus 5 using xda app-developers app
scottdouglasdick said:
Did you flash any ROMs or anything previously?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
brother the issue is gone, as mentioned "sticky power button" was causing it. read the thread before posting. btw thanks for effort anyway... haha
:laugh::silly:
Hi all. Sorry to reopen an old thread (but xda suggested I check here before making my own thread).
I think we have the exact same problem with a Nexus 5. Unfortunately, bashing the power button doesn't seem to be helping (and makes me feel slightly silly .
Anyone know how much effort it would be to take it apart to get to the part that's stuck? Any good instructions?
Thanks.
Weird, I have the same issue starting a few hours ago. I updated to the Oct 17 beta of Cataclysm then a hour later it happened. But was told it sounds like the power button issue.
Took it apart, tried to fix it. If plugged in I can get into the bootloader, but then it reboots again. I've tried tapping it on a hard surface, and it gets seems like it almost fixes it because it'll connect to my laptop but then reboots again.
Could it be the battery? It was fully charged but then died as I was deleting hundreds of photo's in Dropbox to move photo's over from my phone because it was full.
I too am running into this same issue. My screen cracked so I replaced the digitizer with some success. In the process I damaged the battery and needed to replace it. When I got the new battery and replaced it my phone is now unusable.
When unplugged: I turn on the phone and it's running the ANDROID animation then turns off.
When plugged in: I turn on the phone, the ANDROID animation runs then the phone restarts and continues the process over and over again.
I then flashed the phone with Marshmallow and the same thing happens. Except now that I flashed it I get the Android icon with the spinning gear. So; I flashed it back to 5.1.1, but the same result.
Could I have physically damaged something inside or is it a battery issue? Thanks for any insight.
Guys my gf's Nexus 5 shutdown today and just refuses to boot up. It doesn't do anything with any of the keys pressed in any of the combinations that are defined. But once it is plugged in to the charger or USB, the google logo pops up and the phone keeps on rebooting to that logo. If the volume down key is pressed when this is happening, the fastboot mode is visible for a second and the phone keeps rebooting. No action can be done in the fastboot mode due to the quick reboot. I am attaching the video of the problem. Any help guys?
http://youtu.be/FEixpssggCY
What if you boot it pressing vol up + vol down + power?
Sent from my Nexus 5 using XDA Premium 4 mobile app
J.Diogo said:
What if you boot it pressing vol up + vol down + power?
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If on battery, then the phone does nothing. If plugged in to charger and the key combination is tried then the phone keeps on doing as shown in the video.
Don't know what's going on.
Try doing that but with the phone connected to a PC that has adb and fastboot installed.
Sent from my Nexus 5 using XDA Premium 4 mobile app
I would leave the phone plugged in for an hour and don't touch it. Then try.
Trust me.
1ManWolfePack said:
I would leave the phone plugged in for an hour and don't touch it. Then try.
Trust me.
Click to expand...
Click to collapse
Tried that already. No change. Any other ideas?
steelbreeze said:
Tried that already. No change. Any other ideas?
Click to expand...
Click to collapse
You have a fauilty or a stucked power key.
If it is just stucked then you can unstuck it by abusing the power key or taking the phone apart.
If it is fauilty then you have to claim your warranty.
If you disassemble the phone you will void your warranty
bitdomo said:
You have a fauilty or a stucked power key.
If it is just stucked then you can unstuck it by abusing the power key or taking the phone apart.
If it is fauilty then you have to claim your warranty.
If you disassemble the phone you will void your warranty
Click to expand...
Click to collapse
A few days back, she had got the power button fixed because the power button response had become intermittent and the phone was rebooting randomly. She had taken the phone to a LG service center first, but they told her that changing the button or trying to fix it might damage the board and told her to change the board altogether. So we took it to a local repair guy who fixed it and the phone was working fine till yesterday when it shutdown all of a sudden and then the rest is history.
Note: The phone is not under warranty as the phone was bought from Dubai and we stay in India. No international warranty.
steelbreeze said:
A few days back, she had got the power button fixed because the power button response had become intermittent and the phone was rebooting randomly. She had taken the phone to a LG service center first, but they told her that changing the button or trying to fix it might damage the board and told her to change the board altogether. So we took it to a local repair guy who fixed it and the phone was working fine till yesterday when it shutdown all of a sudden and then the rest is history.
Note: The phone is not under warranty as the phone was bought from Dubai and we stay in India. No international warranty.
Click to expand...
Click to collapse
Then you have to visit that local repairer guy pay him to replace the power key again or pay LG to replace the mother board.
steelbreeze said:
A few days back, she had got the power button fixed because the power button response had become intermittent and the phone was rebooting randomly. She had taken the phone to a LG service center first, but they told her that changing the button or trying to fix it might damage the board and told her to change the board altogether. So we took it to a local repair guy who fixed it and the phone was working fine till yesterday when it shutdown all of a sudden and then the rest is history.
Note: The phone is not under warranty as the phone was bought from Dubai and we stay in India. No international warranty.
Click to expand...
Click to collapse
Yeah the repair guy you dealt with must have fixed the button short-term but in doing so inadvertently caused it to short out. Meaning it needs to go back to a repair shop (better one) and cross your fingers that it didn't short out more important components
bitdomo said:
Then you have to visit that local repairer guy pay him to replace the power key again or pay LG to replace the mother board.
Click to expand...
Click to collapse
kbroh said:
Yeah the repair guy you dealt with must have fixed the button short-term but in doing so inadvertently caused it to short out. Meaning it needs to go back to a repair shop (better one) and cross your fingers that it didn't short out more important components
Click to expand...
Click to collapse
Okie. Will take the phone to LG tomorrow or over the weekend.
Guys please clear my one doubt. If it's the stuck power button, what does it have to do with the phone not doing anything when on battery but decides to go till 'Google' when plugged in?
steelbreeze said:
Okie. Will take the phone to LG tomorrow or over the weekend.
Guys please clear my one doubt. If it's the stuck power button, what does it have to do with the phone not doing anything when on battery but decides to go till 'Google' when plugged in?
Click to expand...
Click to collapse
My phone behaves the same way if I constantly press the power button
steelbreeze said:
Guys my gf's Nexus 5 shutdown today and just refuses to boot up. It doesn't do anything with any of the keys pressed in any of the combinations that are defined. But once it is plugged in to the charger or USB, the google logo pops up and the phone keeps on rebooting to that logo. If the volume down key is pressed when this is happening, the fastboot mode is visible for a second and the phone keeps rebooting. No action can be done in the fastboot mode due to the quick reboot. I am attaching the video of the problem. Any help guys?
Did you get it fixed? I have the same issue and I've tried many ways to bring it back to life. My last step will be taking it to the tech support, because I live in Brazil, and I'm pretty sure they will charge me expensively as hell.
Click to expand...
Click to collapse
hebert_hrs said:
steelbreeze said:
Guys my gf's Nexus 5 shutdown today and just refuses to boot up. It doesn't do anything with any of the keys pressed in any of the combinations that are defined. But once it is plugged in to the charger or USB, the google logo pops up and the phone keeps on rebooting to that logo. If the volume down key is pressed when this is happening, the fastboot mode is visible for a second and the phone keeps rebooting. No action can be done in the fastboot mode due to the quick reboot. I am attaching the video of the problem. Any help guys?
Did you get it fixed? I have the same issue and I've tried many ways to bring it back to life. My last step will be taking it to the tech support, because I live in Brazil, and I'm pretty sure they will charge me expensively as hell.
Click to expand...
Click to collapse
I'm in the same boat, unfortuantely i'm at a loss in what to do, i'm going to send it back to Google and await a replacement, meanwhile i'll get my hands on some cheap old phone for now.
Click to expand...
Click to collapse
Had my Nexus 5 for about a few month now, and have loved it till this morning, it decided to just shut off (full battery too) and i tried to turn it on and it is now just constantly starting up to the "Google" splash screen then shutting off.
Sometimes it gets to the the 4 color circles then shuts off.
I want to enter into recovery mode, but I have no time to click recovery mode as it reboots frequently
One thing i noticed when it did boot up was the power button seems to be extremely sensitive and volatile
I had this same problem.. It constantly rebooted and wouldn't let me get into recovery.. Every time I plugged in the charger it would reboot also. You have to let the battery completely drain.. I gave it a couple weeks.. then tried it again and it worked.
Found a solution
Well same thing started to happening with me yesterday after installing android L's developers' preview in my nexus 5. It worked well for first 4-5 hours but then after terminating a phone call when I put it back to my pocket problem started. I searched many forums for solution then I decided to re-install from image. I connected my phone to My PC (Which had driver installed & fastBoot setup) dramatically my phone started working well. And I detached my phone from PC. So I thought it might solved because after supplying charging. But after 3-4 hours it started again so I directly plugged in to electric socket but it kept on rebooting. Then I turned on my PC and attached my nexus 5 with it. Again it started dramatically.
Still I don't know the exact reason behind it. But good new is my phone is still working since last 16 hours... But I took care of not to launch some apps listed risky for developer's preview. So I thing some incompatible app launch may be a reason... but still its only "may be"
---------- Post added at 05:46 AM ---------- Previous post was at 05:42 AM ----------
dueltothedeath said:
I had this same problem.. It constantly rebooted and wouldn't let me get into recovery.. Every time I plugged in the charger it would reboot also. You have to let the battery completely drain.. I gave it a couple weeks.. then tried it again and it worked.
Click to expand...
Click to collapse
If it happens again try what I just answered and let us know if it worked for you? So we can come to know if solution was nexus 5 specific or android L specific. Also mention the OS version, please.
hbb20 said:
Well same thing started to happening with me yesterday after installing android L's developers' preview in my nexus 5. It worked well for first 4-5 hours but then after terminating a phone call when I put it back to my pocket problem started. I searched many forums for solution then I decided to re-install from image. I connected my phone to My PC (Which had driver installed & fastBoot setup) dramatically my phone started working well. And I detached my phone from PC. So I thought it might solved because after supplying charging. But after 3-4 hours it started again so I directly plugged in to electric socket but it kept on rebooting. Then I turned on my PC and attached my nexus 5 with it. Again it started dramatically.
Still I don't know the exact reason behind it. But good new is my phone is still working since last 16 hours... But I took care of not to launch some apps listed risky for developer's preview. So I thing some incompatible app launch may be a reason... but still its only "may be"
---------- Post added at 05:46 AM ---------- Previous post was at 05:42 AM ----------
If it happens again try what I just answered and let us know if it worked for you? So we can come to know if solution was nexus 5 specific or android L specific. Also mention the OS version, please.
Click to expand...
Click to collapse
Thats very strange..since it started happening to me since yesterday. I managed to flash it again (and that i suppose should have cleared everything) but problem persists. Ill now try to restore factory image.
same thing happened with me one month ago............tried everything except opening it up and finally i got it replaced.................you cannot fix it on ur own take it to a service center asap........thank me if this helps!!
ironclad1911 said:
same thing happened with me one month ago............tried everything except opening it up and finally i got it replaced.................you cannot fix it on ur own take it to a service center asap........thank me if this helps!!
Click to expand...
Click to collapse
Thanks. I restored it to the original nexus 5 build - but nothing seems to fix the problem. will reach out to service center.
My Nexus 5 just crapped out.
Phone constantly reboots every second.
It turns on, shows the Google splash screen, then turns off, then Google Splash screen then turns off.
It happens very quickly stays on the splash screen for about 1 second then turns off.
If I hold down the Volume Down button, it shows the Bootloader for 1 second or less then shuts down.
If I hold the power button long enough it'll turn off. Now ANY power source plugged in or a QI Charger, it'll turn on and keep powering off and on and off and on again.
Now it actually won't turn back on without any power source. Not sure if it's out of battery or not, but it's not helping, since if I plug it in, it turns on then turns off right away, over and over and over and over again. No way to charge it like normal.
Anyone have any ideas? It's running stock with xposed mod.
I've never had this happen of all the Nexus phones I've had and others.
Phone was working fine today then I went to open the camera and it rebooted and then this.
Wow, yup just I suspect, I think power button is messed up.
I have a rubberized case on it, if I tilt it sideways with power button facing down, and just keep banging the side of the Nexus 5 on the table, it will power up and boot up properly.
Once I stop, power menus shows up and or it'll hard reboot.
The power button itself doesn't feel broken, when I press it I can feel it being pressed.
Now I have to figure out how I can wipe and lock the bootloader while doing this....
nxt said:
Wow, yup just I suspect, I think power button is messed up.
I have a rubberized case on it, if I tilt it sideways with power button facing down, and just keep banging the side of the Nexus 5 on the table, it will power up and boot up properly.
Once I stop, power menus shows up and or it'll hard reboot.
The power button itself doesn't feel broken, when I press it I can feel it being pressed.
Now I have to figure out how I can wipe and lock the bootloader while doing this....
Click to expand...
Click to collapse
Take the case off. That's your problem
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Take the case off. That's your problem
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Nope. the case has holes for the buttons.
Speaking to Google now, they're going to do a warranty replacement.
nxt said:
Nope. the case has holes for the buttons.
Speaking to Google now, they're going to do a warranty replacement.
Click to expand...
Click to collapse
Take the case off and try it. Bet it works.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Take the case off and try it. Bet it works.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Already done that, and nope.
That is going to be difficult relocking the bootlloader I wonder why the nexus 5 has so much problems with the power button
My phone has been acting weird the past couple days. It would randomly reboot but when it rebooted, I would have to hard reset it for it to completely boot up. For the past couple days it would happen a couple times a day. Today it was doing it almost every hour. I was just waiting to get home from work so I could back up the phone and wipe and then it just turned off. I couldn't get it turned back on. When I plugged it into the charger it turns on the Google logo and then reboots over and over again. When I unplug it, it shuts off. I can't even get it to boot into recovery or bootloader because it keeps rebooting every couple seconds.
Just a guess, but I think you're power button is shorting out. See what others think.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Just a guess, but I think you're power button is shorting out. See what others think.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Yea I've seen it in another post. That doesn't explain why the phone keeps rebooting as soon as I plug it in. But I have noticed that for the past couple days, the power button was becoming really sensitive as in I would hit the power button to turn the screen off and then it would immediately turn the screen back on. But if its a hardware issue then there's nothing I can do but contact Google to send me a replacement.
armandosal said:
Yea I've seen it in another post. That doesn't explain why the phone keeps rebooting as soon as I plug it in. But I have noticed that for the past couple days, the power button was becoming really sensitive as in I would hit the power button to turn the screen off and then it would immediately turn the screen back on. But if its a hardware issue then there's nothing I can do but contact Google to send me a replacement.
Click to expand...
Click to collapse
I think as soon as you plug it in the battery gets enough charge that it boots but then the power button shorts out and it reboots
Sent from my SAMSUNG-SGH-I727 using XDA Free mobile app
I tried tapping on the phone by the button and it turns on the phone for a little bit. Same thing if I wiggle the power button. I'm convinced that's the issue.
Hello guys, yesterday my nexus 5 suddenly turned off and than when I tried to turn it on some weird stuff started to happen. Sometimes the phone doesn't react on pressing the power button but sometimes it does and then I can see the google logo and it turns off. The most strange thing happens when I start to charge the phone. It turns on, shows the google logo and turns off and does it again. I found the guy with the same problem on youtube. Does anyone know what is going on and how to fix it?
kondzimura said:
Hello guys, yesterday my nexus 5 suddenly turned off and than when I tried to turn it on some weird stuff started to happen. Sometimes the phone doesn't react on pressing the power button but sometimes it does and then I can see the google logo and it turns off. The most strange thing happens when I start to charge the phone. It turns on, shows the google logo and turns off and does it again. I found the guy with the same problem on youtube. Does anyone know what is going on and how to fix it?
Click to expand...
Click to collapse
Sounds like you have a stuck power button.
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Sounds like you have a stuck power button.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah, it's 100% power button when I hit the phone with my finger near the button or shake it, the phone turns on.