Delayed and Missing Texts on T-Mobile with Nexus 5 - Nexus 5 Q&A, Help & Troubleshooting

I've been noticing for the past few weeks that I have been getting text messages late or not at all. I am using a Nexus 5 with stock Android 5.1 and the Hangouts app on the T-Mobile network. I first noticed this issue when texting back and forth to an iPhone 5C on Sprint, where incoming messages longer than 160 characters would get split up and would not be reordered in the correct order, so I would need to figure out what the heck the message actually said, then I started not receiving sections of these long split messages, now it's gotten to the point where I am missing many full SMS messages (including those shorter than 160 characters). I thought this was only an issue between Sprint to T-Mobile or iOS to Android, but I am even receiving delayed messages from Moto G's on T-Mobile. It is worth it to note that for the most part MMS messages come in fine. Is anyone else experiencing similar issues, or can suggest a work around? Thanks!

Go into cellular networks choose network operators and wait until the list pops up and choose T-Mobile. That always fixes it for me

Related

HELP! Text Messaging (SMS) is not working anymore.

I've been using google voice for my text messaging. I've noticed that my standard SMS with ATT is not working for some reason.
I thought it was google voices fault, but my friends vibrant seems okay with both. Is there something wrong with the number I use to retrieve my text messages? It is
+13123149810
Hey,
I was having the same problem and apparently AT&T fails in more ways than imagined.
When I upgraded my phone, they cancelled my messaging package. After logging into the website and adding Text Messaging as a feature for my phone, it started working. This may be the problem you're having.
Good luck!
+1 on SMS issue last to days I haven't been able to receive all my messages even after I clear all threads out.That is without Google Voice.
I can send and receive messages fine, with the exception of two people who apparently haven't been getting my texts. One of them is my wife that is on my family plan. I guess I should check if they fudged something up with her texting.
My girl friend on my family plan with me (who has an iPhone 3Gs) and myself are also having text issues. Some of my texts to her do not arrive, and nearly all of her text to me never reach me. I receive about 1 in 5 texts from her, and she gets about 3 in 5 from me.
The rest of her texts work just fine, and I'm learning today that about half of my texts from other people are apparently not arriving to me as well.
This is obviously *really* bad... it led to her thinking I was blowing her off all day sunday and took a lot of explaining to do on my behalf today, heh.

[Resolved] T-mobile Messaging problem sending receiving MMS - SMS

Like the title says.
BASIC INFO
Here's some basic info. I live in NYC, have t-mobile, have experienced the issue with with my Moto X (T-mobile - aka GSM unlocked) and in the past T-mobile HTC One. both running 4.4 and 4.4.2. Using the stock apps, no third party stuff.
THE ISSUE
My MMS have been hit or missed. They all show as sent on my Moto X but don't always get received (I confirm with the people I'm sending to & check "view details")
This has been going on for like 2 months. 2 days ago, I've been getting SMS really late. for example, receiving SMS 2 days later (I check the timestamps)
TROUBLESHOOTING
So far i've done EVERYTHING lol:
factory reset
3 moto x warranty exchanges
Tried using a T-mobile HTC One
reset app caches
tried not installing any (just factory apps and settings as a controlled variable)
tried different locations (with without WiFi)
sent MMS with images below 1mb limit and even smaller just to be safe
Using new SIM cards with EACH phone
I have concluded that T-mobile has network issues they refuse to acknowledge and I plan on leaving them for a better carrier, cheaper isn't better in T-mobile's case.
Any wanna offer some wisdom, Could someone help a brother out? Thanks in advance!
Motorola (along with my own testing) has confirmed that the stock messaging app has bugs for sending receiving MMS/SMS
I am having a smiliar issue with sms and mms. I am working on a S4 clone (w/ 3G only). It use to be able to send sms to other phones. Recently, it can only send to T-Mobile carriers only. I can receive sms, mms from any other carriers. Sometimes, I can rarely send sms and mms to other carriers. Maybe once in every 20 times. Most of the time, it says "Sending..." and then auto notification saying "not send". Sometimes, the auto notification are instant (pops up right after I hit send button). I am using the stock msg app. any idea? I triple checked my APN and it goes online fine.

[Q] Tricky issues receiving MMS

I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
I just got my SIM card last month, so I'm pretty sure it's the new one.
thasarkastic1 said:
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
Click to expand...
Click to collapse
breannesp said:
I just got my SIM card last month, so I'm pretty sure it's the new one.
Click to expand...
Click to collapse
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
steelcity1 said:
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
Click to expand...
Click to collapse
Yes me too. I found out today that my G2 can't get MMS at all. I've tried tons of fixes and nothing seems to work.
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
two messaging apps is like,
having two firewalls apps on one computer,
their both getting in the way of each other..
---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------
sitinon327 said:
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
Click to expand...
Click to collapse
**com.qualcomm.qcrilmsgtunnel** is your gn0me in the engine;
where sms/ mms is *natively* transported via the native phone functions & hooks, hangouts provides the same functionality *over the top* of the carrier's route, strictly IP; call it hi-jacking in a sense, that's what you en-able hangouts to do on reboots, hijack those functions..
*SIM toolkit
*Phone/Messaging storage
*Phone
is what com.qualcomm.qcrilmsgtunnel is tied to, which hangouts, isn't..
Last update to hangouts screwed up my APN setting. ?
Sent from my Nexus 5 using Tapatalk
Idk how but messaging is working for me
Way to troll an old thread for no reason
Sent from my Nexus 5 using Tapatalk

not receiving some text messages

For some reason I am not receiving all text messages . Random texts will not show up on my phone even though they show sent on the other person's phone. Getting frustrating bc I have missed some important texts. I googled the problem and it there was an article from 2 days ago about the issue without a fix available. FYI I am on the TMobile Galaxy S8+ ....anyone else experience this issue? Anyone know of a fix?
i doubt its the phone its probably a bug on your account from tmo
We need to get this to thread going. It's a big discussion topic on Reddit and articles are showing up on Android sites.
I'm with Telus in Canada. I've been using the Android Messages app. I have no idea how many texts I'm not getting but there's one friend who's asked me a couple of times if I got their text and I've said no. I've seen screenshots from them that show the texts they sent. That person actually uses an S7 with default Samsung Messages app.
There's another case today where my kid's school sends messages to parents via both text and email. I always get their messages twice. Once via text, the other via email. Today I only got an email message, so clearly it's not just texts from one person not getting through.
Just received some texts from two days ago. Not all texts, but the last few that never showed up. Maybe something is getting fixed?
As of yesterday I still have been missing some texts daily
Did you recently switch from iPhone? Sometimes iMessage messes up senders that use an iphone, and you wont get it.
On the flipside, though, there does seem to be an issue with texting anyways, or MMS. Like the videos look like ****, or, I have even seen messages that delayed WEEKS come through. For example, my wife uses Handcent, I use Samsung Message app. Over a month ago, my brother in law sent her a pic of our dog, which she forwarded to me...but I didn't get it until a month later, when she accidentally opened the stock messages app, instead of the Handcent app she usually uses. Then, I got all the damn replies a month late from the related group messaging.
This was happening to me weeks ago so is nothing new. Unsure why it's suddenly become such a worldwide issue in the last few days.
I've tried every SMS app going as well as the stock one and it doesn't matter which I use. The messages still didn't arrive.
My S8+ was bought factory unlocked in the UK and it's on the 3 network.
This definitely exists. I have narrowed my issue to long text messages that would be split into 2 or more. I have since switched to the Android Messaging app and no longer have the issue..... I would try it...
My issue existed with the native Samsung Messenger app.

Not Receiving SMS Texts

Anyone else have an issue where certain texts dont come in? I was texting my girlfriend and got no response for several hours. Messaged her thru Instagram and she said she replied and showed me a screenshot of the message sending from her iPhone. Ive had this issue in the past with messages coming from iPhones and thought it was just a bad day for someone higher up at Apple/Android. Both restarted our phones and texts works again but I still never got the ones she sent. When I restarted my phone it said the last 2 texts didn't send even though she got them.
Today I just found out I didn't get a an SMS text from a friend who I believe is on an iPhone as well
What is going on? Verizon OP7P but I bought directly from OP
Do you have cdma-less configured on your Verizon account? Do you have Instagram battery optimization turned off? Do you have an sms app that works properly when you are connected to WiFi? Something like message+? Are you on 9.5.10?
I had an issue with not receiving text's sometimes or sometimes even texts not sending. I mostly noticed the issue would occur in group chats as well as when i would attempt to send an image to somebody. I mostly use Textra for my SMS app, but i noticed that when i disabled my DNS module in Magisk the issue seemed to stop. I have since just been using the 1.1.1.1 DNS app and added my texting app as an exception and I have not noticed any issues.
When I got the OnePlus 6T last year, I couldn't receive any messages also. Learned from forums that you have ask a Verizon representative to add CDMA radio to your new phone. I think it's called CDMA less, once I got that added then got the messages. The 6T was the first phone OnePlus released onto Verizon's coverage.
Me too you have to tell Verizon you need cdma less.
I have this issue on occasion. I also use Textra but I am on Tmobile. I did have the messages app disabled but now trying it enabled with no notifications. This way I only get notifications from Textra. Been good for two days as far as I can tell.
I have the international version I got directly from Oneplus.

Categories

Resources