WiFi and Mobile Data both staying on? - Verizon Samsung Galaxy S6

I'm just wondering if anyone else is running into this. Even though I've disabled most the apps the phone came with (including all the Verizon apps) even when I connect to wifi my LTE doesn't gray out. I'm really not sure what is keeping the data on I saw that visual voicemail and caller ID could be the problem but I've already disabled both. Should I be worried about this? Are you guys getting data grayed out when connected to wifi?

It stays on but it doesn't get used. There's a setting (I think it's called download booster or something similar) where you can use WiFi and Lte for big downloads but the default option is this is toggled off. I wouldn't worry about it. If it really bothers you, you can always manually toggle off data.

s197 said:
It stays on but it doesn't get used. There's a setting (I think it's called download booster or something similar) where you can use WiFi and Lte for big downloads but the default option is this is toggled off. I wouldn't worry about it. If it really bothers you, you can always manually toggle off data.
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Click to collapse
That most certainly is not true because my account is showing I've used at least 200 mb over the whole day even though I've been connected to WiFi all day. On my s5 the data symbol would gray out to show that it's not being used. But this is not graying out and I can see that's it's sending and receiving data. Going to data usage shows nothing. I know I could always turn off data but let's say someone sends me an mms I won't receive it until I turn data on again. Trivial but bothersome nonetheless. That's why I was wondering if people are actually having their data sign gray out because mine is not.

Remember, data reported to Verizon is always delayed. It's normal for it to show both, but when WiFi is on it doesn't use data unless you are downloading something using the download booster.
The data usage tab is correct, if it doesn't show data being used on mobile data then it's not. Check the WiFi tab and you should see it there.

geoff5093 said:
Remember, data reported to Verizon is always delayed. It's normal for it to show both, but when WiFi is on it doesn't use data unless you are downloading something using the download booster.
The data usage tab is correct, if it doesn't show data being used on mobile data then it's not. Check the WiFi tab and you should see it there.
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Click to collapse
I don't have download Booster enabled. Yes I know it is delayed. But this was the first day of my billing cycle and I had been on wifi all day at my house and it still showed that I used 214 mb of data. I used a data monitor app to see if both connections are pulling data and in fact it is. I made a video call on hangouts and it showed 240 mb used on wifi while 40 was used on Lte. If the data is lit up and you can see the arrows under it lighting up while you're on wifi your data plan is still being used. Don't say that when you turn wifi on your data is not being used that is wrong. If it dims then it's not being used.

jgeorge15 said:
I don't have download Booster enabled. Yes I know it is delayed. But this was the first day of my billing cycle and I had been on wifi all day at my house and it still showed that I used 214 mb of data. I used a data monitor app to see if both connections are pulling data and in fact it is. I made a video call on hangouts and it showed 240 mb used on wifi while 40 was used on Lte. If the data is lit up and you can see the arrows under it lighting up while you're on wifi your data plan is still being used. Don't say that when you turn wifi on your data is not being used that is wrong. If it dims then it's not being used.
Click to expand...
Click to collapse
If the arrows are showing data on mobile data then yes something is wrong. Check WiFi settings to make sure it's not set to stop using WiFi of the connection is poor.
Sent from my LG G3

Related

[Q] WTH T-Mobile?!?

First let me say I love my G2x overall and I have no desire to return it or even leave TMobile. But.........
Let me start this by stating that I have Verizon fiOS at home and a Netgear Wireless AP. My phone and various other equipment connect to the Netgear for internet access. I've noticed on my phone that at random times I have a full wireless signal and 4G (2G or G, depending on the time of day I suppose) on my notification bar. I originally didn't think much about it thinking my wireless would override the 4G.
Well I decided to root my phone and use BloatFreezer to freeze some apps (MyAccount, Qik, TeleNav, etc), plus I believe many feel that MyAcount is the cause of this, but with all 3 instances of it frozen is it still the reason behind this?
Last night I had it happen yet again and I ran speedtest just to see which of the 2 was the main one. Well not to my surprise the cell data was overriding my wireless.
I'm (hopefully) attaching the 2 pictures I took. One with the celldata active and showing what SpeedTest reported and a 2nd with cell data off and the new speedtest report.
My basic question here is what service/app/etc am I needing to freeze to avoid this again, it's extremely annoying when I'm trying to watch youtube only to have my phone in the middle attempt to use cell data and it can't due to reception and boot me from the video, or when I'm downloading from the market.
I noticed this also. Usually when opening up Market or My Account. I know for fact that My Account only works over cell tower so it will automatically disable wifi and bring back 3g. Dunno about Market but I suspect the same.
just get an app with a widget to turn off data when you are using wifi???? I dont have this issue at all so I can't really help much, but its an alternative, for now.
Doesnt wifi calling turn data off completely when connected? Could try that.
regP said:
Doesnt wifi calling turn data off completely when connected? Could try that.
Click to expand...
Click to collapse
Correct. This would work.
Believe its the tmo my account app, freeze it and see if it helps.
G2X
I have myaccount frozen already. My wifi calling turns on whenever it feels like it, it sometimes turns on right away other times it takes an hour or so to finally connect. Ill keep an eye on this when wifi calling is on to see if my issue is still there.
Sent from my LG-P999 using XDA App
It might be the Market app. I get perfect Wifi unless I open up market app or any app that access the market.
I just turn wifi off and on again. Fixes it. Not that we should have to.
Sent from my LG-P999 using XDA Premium App
For the life of me, I can't get MyAccount.apk to stop running. Its frozen with TB, and I moved it out of /system/app folder.
Its always in the foreground in SystemPanel...
Sent from my LG-P999 using XDA App
just delete the apk all together and reboot...
bloat freezer app's default will freeze an app more completely than titanium backup will. it also has the partial freeze option like titanium does as well. after freezing with bloat freezer it disappeared from even titanium backup seeing it.
regP said:
Doesnt wifi calling turn data off completely when connected? Could try that.
Click to expand...
Click to collapse
Ok I've had wifi calling enabled all day and sure enough 2G came up and took over data service for no apparent reason, I wasn't in the market app or myaccount. I was simply texting when I noticed it, I ran speedtest again and verified 2G was the active service even though I had wifi on
Sent from my LG-P999 using XDA App
I also might add that I have SwitchPro on and when I have wifi enabled the data connection is shown to be disabled (tells me it gets disabled when wifi is active) but I still had the cell data icon on and overridding my wifi. So obviously disabling my data through a widget doesn't solve my issue.

[Q] 4G mobile network still connected when Wifi is ON?!

So my phone just started showing this behavior like a day or two ago. It's doing it right now. Both my Wifi and 4G icons appear in the notification bar. The 4G icon isn't showing activity (the download and upload arrows are dimmed), BUT if I go to my "Phone Info" app, and go to Phone Information it shows:
GSM service: In service
GPRS service: Connected
Network Type: HSDPA
Before whenever I was on Wifi only the Wifi icon would show up, and Phone Info would show GPRS Service as : Disconnected, i.e. normal behavior. Now it appears there is a conflict somewhere and the 4G network is showing as connected even when wifi is on.
Now, I did make some changes recently:
1) Temp-rooted and pm disabled a bunch of bloatware - this was like 4 or 5 days ago and I didn't have the problem at all so I'm not sure if it's related.
2) I unchecked Wireless Settings > Mobile Networks > "Enable always on mobile data" - Thought it might save battery when in sleep mode.
I think the problem started after #2. I've since checked that option back on, restarted, airplane mode, battery pull etc., but it's still exhibiting the same behavior. I've never seen this happen on any of my past Android devices (a lot). If I go to the Quick Settings it shoes Mobile Network is OFF but it IS checked. It's really confusing. When you turn Wifi on, Mobile network should disconnect, but according to phone Info, mine is on and I've been getting "network issue, try again" in the Market, and "Network Communication issues" in the Speedtest app so clearly something is being affected.
This has been my ONLY problem with my Sensation thus far, and the fact that it JUST started doing this makes me wonder what I could have done to affect it.
Thoughts?
EDIT: Every once in awhile the 4G icon WILL disappear leaving only Wifi on, and Phone info shows GPRS service: Disconnected, but eventually the 4G/2G icon comes back and Phone info shows GPRS service: Connected, so it keeps trying/turning itself on even though my Wifi is connected. WTF!
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
I believe this is somewhat normal...
I have voice only plan and disabled data through the *#*#INFO#*#* menus. The only way I can get data is through Wifi, which I always have enabled, regardless when I go to About Phone -> Network, I see mobile network type HSDPA.
It seems like voice is going through the 3G/4G but not any data. Not sure why you do get the 4G popping up, I sure don't.
Sdobron said:
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
Click to expand...
Click to collapse
Thanks! I tracked down the second package name for "My Account" (one is for My Account, one is for My device), disabled and rebooted. So far so good; Wifi is connected, no 4G icon, and Phone info shows GPRS service: Disconnected as it should. I had already disabled one package but not the other. I can live w/o the My account feature for a bit and I'll keep an eye out to see if the problem returns.
bigmase521 said:
Thanks! I tracked down the second package name for "My Account" (one is for My Account, one is for My device), disabled and rebooted. So far so good; Wifi is connected, no 4G icon, and Phone info shows GPRS service: Disconnected as it should. I had already disabled one package but not the other. I can live w/o the My account feature for a bit and I'll keep an eye out to see if the problem returns.
Click to expand...
Click to collapse
You phone will always connect to data whn using Tmobile apps such as my account app. Its because they need network data, not web data, to get their info like your usage, and billing. If you manually shut of data and turn wifi on and try to open the my account app, it will give you error.
Just because you turn Wifi on, it doesnt make the data shut off. It just connects to WIFI because its a stronger signal. It will still access the 4G data for netork required information. You can manually shut off mobile data and then turn on wifi if you want.
^This is true, I'm manually switching 4G off when connected to WiFi.
dubie76 said:
You phone will always connect to data whn using Tmobile apps such as my account app. Its because they need network data, not web data, to get their info like your usage, and billing. If you manually shut of data and turn wifi on and try to open the my account app, it will give you error.
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Click to collapse
I realize this, however I was never trying to use the T-mobile apps.
dubie76 said:
Just because you turn Wifi on, it doesnt make the data shut off. It just connects to WIFI because its a stronger signal. It will still access the 4G data for netork required information. You can manually shut off mobile data and then turn on wifi if you want.
Click to expand...
Click to collapse
Of course it does. What would be the point in having BOTH Wifi and 4g/3g/EDGE data on at the same time, all the time? That would be a HUGE drain on your battery if it were constantly using both radios and connected to/searching for both networks. When you turn Wifi on, the mobile data radio gets turned off. When you de-activate Wifi, mobile data turns back on. This is why you get much better battery life on Wifi because the 4g/3g radio gets turned off. Plus, both can't be connected at the same time or else there would be routing problems i.e., it would get confused as to which connection to use.
This is exactly what happened to my phone in that that both WERE on at the same time and it was causing no traffic to get in/out and I couldn't figure out why. Disabling the two t-mobile My Account packages solved it so it seems like
one was trying to connect in the background and couldn't but then froze the radio state. I'm not gonna re-enable the app to confirm but IIRC when you're on Wifi and fire up the My Account app, it either prompts you to turn off wifi, or it just disables wifi temporarily and fires up the mobile radio in the background, and re-enables when you're done.
Sdobron said:
If you're on a t mo device it's because of the my device app. Open and close it or end the process in system panel and it should fix the problem.
Click to expand...
Click to collapse
Yep. If you keep the T-Mobile my account app running it will do that cause It needs the 4G/Data connection.
xamadeix said:
Yep. If you keep the T-Mobile my account app running it will do that cause It needs the 4G/Data connection.
Click to expand...
Click to collapse
Right, but what I'm saying is that I wasn't running the app. It does run as a service though so I'm wondering if it was trying to connect on it's own in the background, though I'm not sure why. I haven't seen this behavior on any other devices including my Sensation before I disabled one of the My Account apps, but I'm almost positive at this point it was the culprit. Could be because I had only disabled one of them and not both. After I disabled the second, the problem went away.
Do you have WiFi sleep disabled?
If not, phone may revert to regular data until you start communicating and wake up your WiFi.
Just a thought.
Sent from my HTC Sensation 4G using Tapatalk
PaulGiz said:
Do you have WiFi sleep disabled?
If not, phone may revert to regular data until you start communicating and wake up your WiFi.
Just a thought.
Sent from my HTC Sensation 4G using Tapatalk
Click to expand...
Click to collapse
Nope, sleep policy is set to "Never" and wifi sticks fine. Still happened even with screen on so wifi was def. awake. I fixed it by disabling the T-Mo My Account apps so I'm cool but maybe it can help someone else if they have the same problem. It's really weird, never seen it happen before. I wish I took a video of it before I disabled the apps. Thanks guys.
bigmase521 said:
Right, but what I'm saying is that I wasn't running the app. It does run as a service though so I'm wondering if it was trying to connect on it's own in the background, though I'm not sure why. I haven't seen this behavior on any other devices including my Sensation before I disabled one of the My Account apps, but I'm almost positive at this point it was the culprit. Could be because I had only disabled one of them and not both. After I disabled the second, the problem went away.
Click to expand...
Click to collapse
It's poor coding in the app. Nothing you're doing wrong.

3G "disconnected"?

Hello, I recently flashed CM 10.1 on my Note 2 and the mobile data seems a bit weird. For instance, when I enable the mobile data, it connects quickly and perfectly. However, after about 10 to 15 minutes, I don't know why even though it said to be connected (you can see the 3G/H+ icon and the signal bar was in blue), when I try to refresh a webpage or use services that require data connection, it fails to retrieve data. However, after I turned off and turned back on the mobile data, it works perfectly fine. This doesn't bother me allot as I do not leave my 3G idle for long time, but I still wants to know why and to see if there is a way to fix it. Thanks.

My wifi disconnects and phone uses my data when should not

My m8 at some times usually during the night will disconnect my wifi and use my mobile data, which it should not do because in the power settings I have the sleep mode set to off and I have all power saver crap removed with viperone 1.8 I"am just on a limited data plan that I need all of my data for and wasting my mobile data sucks especially when I have wifi to use and pay for home internet that it should be using. Does anyone know why it could be doing this and a fix ? My computer never disconnects from the wifi and I use it many of the same times that the phone disconnects from my wifi, so that leads me to believe its somewhere in the phone and not my wifi. Also I have had a couple other m8's do the exact same thing. I would like to find a fix other than turning my mobile data off. And I do use a lot of data as I have a large number of email addresses added to my phone and have my k9 set to check for new emails every 10 minutes because I rely on it for personal and business use. Anyone have any idea ?
Here is my settings showing sleep mode off and power saving mode off also.
In "wifi advanced settings" do you have the "auto switch to mobile data when wifi is weak" checked off?
qskile said:
In "wifi advanced settings" do you have the "auto switch to mobile data when wifi is weak" checked off?
Click to expand...
Click to collapse
No its unchecked but under wifi optimization I have minimize battery usage when wifi is on ? Not sure if that could have an effect but shouldnt because mobile data would use more battery than wifi and that would have the opposite effect to turn wifi off for mobile data which would use more battery power.
Roefastford said:
No its unchecked but under wifi optimization I have minimize battery usage when wifi is on ? Not sure if that could have an effect but shouldnt because mobile data would use more battery than wifi and that would have the opposite effect to turn wifi off for mobile data which would use more battery power.
Click to expand...
Click to collapse
I thought I remembered under venom tweaks somewhere that is has the regular PowerSave mode which has the option to disable data when the screen is off for an exteneded period of time. MAybe its turned on???? Not running the ROM right now otherwise I could look myself. Check it out:good:
mademan420 said:
I thought I remembered under venom tweaks somewhere that is has the regular PowerSave mode which has the option to disable data when the screen is off for an exteneded period of time. MAybe its turned on???? Not running the ROM right now otherwise I could look myself. Check it out:good:
Click to expand...
Click to collapse
I always set it up to remove the power save mode garbage in the venom aroma installer so 100% that is not the issue.
Roefastford said:
My m8 at some times usually during the night will disconnect my wifi and use my mobile data, which it should not do because in the power settings I have the sleep mode set to off and I have all power saver crap removed with viperone 1.8 I"am just on a limited data plan that I need all of my data for and wasting my mobile data sucks especially when I have wifi to use and pay for home internet that it should be using. Does anyone know why it could be doing this and a fix ? My computer never disconnects from the wifi and I use it many of the same times that the phone disconnects from my wifi, so that leads me to believe its somewhere in the phone and not my wifi. Also I have had a couple other m8's do the exact same thing. I would like to find a fix other than turning my mobile data off. And I do use a lot of data as I have a large number of email addresses added to my phone and have my k9 set to check for new emails every 10 minutes because I rely on it for personal and business use. Anyone have any idea ?
Click to expand...
Click to collapse
Try Wi-Fi > Advanced > Uncheck "Wi-Fi optimization"
Had the same problem and this fixed it. Haven't noticed any difference in battery life checked vs. unchecked.
bigblueshock said:
Try Wi-Fi > Advanced > Uncheck "Wi-Fi optimization"
Had the same problem and this fixed it. Haven't noticed any difference in battery life checked vs. unchecked.
Click to expand...
Click to collapse
That was the only thing I had not tried so early last night I tried unchecking it and so far so good I think you may be right on that, thanks.
bigblueshock said:
Try Wi-Fi > Advanced > Uncheck "Wi-Fi optimization"
Had the same problem and this fixed it. Haven't noticed any difference in battery life checked vs. unchecked.
Click to expand...
Click to collapse
Mine is still doing it, so I changed the wifi frequency band from automatic to 5 ghz and rebooted and it connected but some apps could not access data so I changed it to 2.4 ghz only and rebooted it worked ok but its doing it again this time I had to toggle airplane mode to get the wifi back on. I have to toggle airplane mode quite often actually and usually it shows change of sim detected. And some times my mobile data will disconnect and its a ***** to get working again. Maybe I will try going to a verizon corporate store and getting a new nano sim card for it. A verizon dealer could not get a new nano sim to activate before and they ended up getting my old nano sim reactivated which I thought once a sim has been deactivated that they cant reactivate it but apparently they can. I really dont know what else to try other than a new sim card. Anyone ?
Any chance you could temporarily try a different wireless router? Some of these new phones are finicky with some wireless routers... Could be a miscommunication between the phone and router somehow.
Don't really have an explanation, one of my old HTC devices had issues connecting to a specific wireless router, where apple products did not have the problem, and vice versa with a different router.
bigblueshock said:
Any chance you could temporarily try a different wireless router? Some of these new phones are finicky with some wireless routers... Could be a miscommunication between the phone and router somehow.
Don't really have an explanation, one of my old HTC devices had issues connecting to a specific wireless router, where apple products did not have the problem, and vice versa with a different router.
Click to expand...
Click to collapse
Having been the case with at least 3 m8's I honestly do not think its the router because It happened with my old moden and router and also with my motorola surfboard SBG6580 modem / wireless router combination that I switched to a couple months ago. And it will also do the same on my girlfriends modem and wireless router. I think there is something in the m8 that is the problem and one other of the m8's was an at&t version. I"am not 100% sure but it may have all been while using viperone, as there really is not much choices for daily driver custom roms especially since elegancia closed its doors. Dont get me wrong tranquil one m8 is not bad and cleanrom is ok but they are no way as easy to customize as viperone is. Years ago I use to like cleanrom for its DE which was barebones the way I like it, good clean and fast. I just dont trust any of the other roms to be bug free enough to be a daily driver. I have just had too many issues in the past with cm dont get me started on them lol, omg was nothing but fix after fix that you had to do nothing like being a Guinea pig lol.
Wi-Fi not connect after phone is woken from sleep mode
Both my wife and I was having the issue with Wi-Fi. I tried everything ,turning off optimization, setting for 2.4ghz,and every other thing listed. Nothing helped until I flashed the firmware from the digitalhigh thread, took 30 sec and fixed Wi-Fi for good on my wife's m8 and mine. I lost nothing in the process except that very annoying Wi-Fi issue. I was then able to set any options like, Wi-Fi optimization and Auto band detect, everything working great!
Here is link to that firmware...
https://www.androidfilehost.com/?fid=95832962473400175
Just downloaded and save to SD card root and rename to "0P6BIMG.zip" and boot to hoot to install.

Data on when on wifi

Hi,
Just wanted to ask: Is there a significant difference in battery usage with the data on while on WiFi? I had read somewhere that it's best to turn off data when on wifi so that the radio doesn't keep looking for 4g signals unnecessarily thus saving battery. Has anyone tested this? But, generally, I wanted if this theory is just a hoax or if there's some meat to it!
Hoax. WiFi uses more energy than data
My phone doesn't use LTE/mobile data when WiFi is working. When I turn WiFi off, it takes a second to reconnect to mobile data network and show the icon up top. I assume it's not working in conjunction, I also believe it won't affect battery life one way or another.
If you have a very poor signal, it will most likely be searching. However turning off data won't stop this (at least I don't think it will)
steadly2004 said:
My phone doesn't use LTE/mobile data when WiFi is working. When I turn WiFi off, it takes a second to reconnect to mobile data network and show the icon up top. I assume it's not working in conjunction, I also believe it won't affect battery life one way or another.
If you have a very poor signal, it will most likely be searching. However turning off data won't stop this (at least I don't think it will)
Click to expand...
Click to collapse
Cool thanks..
I don't know if turning data off will result in battery savings but I have been using Tasker to automatically turn my data off when on WiFi for the longest time now.

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