[Q] Camera app unresponsive - Xperia Z3 Q&A, Help & Troubleshooting

Hi All,
I have the z3 for 2 weeks now and I noticed when I take pictures quickly after each other the camera interface freezes for 4-5 seconds and the whole display is unresponsive, and I can't shoot pictures until it becomes responsive again. It's very frustrating. Is it a known issue, or I have a faulty handset?
Also, it heats very fast even if I only take pictures, not videos.
Thanks

Nobody?

holopainen said:
Nobody?
Click to expand...
Click to collapse
You're not writing your photos to a slow sd card, are you?
Never had that problem, although I use open camera because it got boring quickly selecting manual mode each time, and because open camera has a better, more easily configurable interface, and is being actively developed by someone who cares, and it's open source.
Give it a go.

Related

HTC Sensation camera & camcorder issues after OTA update

So hello, my first thread here and I wasn't expecting it to be a negative one
I have had my Sensation since it was released in the US for T-Mobile. I have been pretty happy with it, takes great pictures, videos, quick processor etc...well after this so called "update", everytime I use the camera or camcorder option, the phone's screen wants to timeout...you know, it dims after whatever time you have preset and then it locks the screen. Well it never did that before when I was taking pictures or videos so if this is a way to "save" battery life, then someone is not thinking before they act. There is nothing more frustrating than taking a video and in the middle of it the screen darkens and 2 seconds later it locks and turns the video off. Sure you can touch the screen with your other hand but: 1) Creates a shakier video trying to touch the screen while you are filming and 2) You don't always have an empty hand...
I really hope there is a fix for this..
Similar issue with camera & camcorder
I am also having a similar issue with the camera & camcorder apps. After performing OTA update, they gave me a black screen. I rebooted to see if that would help, but now the apps just open for a second with a black screen and white icon and then shut down immediately. I'm going to try factory reset and see if it helps. I've read in other forums that it's a bug with the shutter and the phones were returned. Will post my results here.
Camera issues...part deux
LiLbear said:
So hello, my first thread here and I wasn't expecting it to be a negative one
I have had my Sensation since it was released in the US for T-Mobile. I have been pretty happy with it, takes great pictures, videos, quick processor etc...well after this so called "update", everytime I use the camera or camcorder option, the phone's screen wants to timeout...you know, it dims after whatever time you have preset and then it locks the screen. Well it never did that before when I was taking pictures or videos so if this is a way to "save" battery life, then someone is not thinking before they act. There is nothing more frustrating than taking a video and in the middle of it the screen darkens and 2 seconds later it locks and turns the video off. Sure you can touch the screen with your other hand but: 1) Creates a shakier video trying to touch the screen while you are filming and 2) You don't always have an empty hand...
I really hope there is a fix for this..
Click to expand...
Click to collapse
Well, no dice. After doing factory restore and deleting a bunch of apps I still get the same trouble with the camera/camcorder. I've got insurance on it and an old HTC HD2 (rooted and running Froyo) that I'm becoming very fond of, so I'll be returning this phone but I would like to know what the issue is.
I am sorry you are facing the issue but i just checked and my camera is working fine for me as of now at the OTA update

Camera is too slow

Do you find the shutter speed for this phone is way too slow? The delay from shutter pressed till the photo saved is like ~2-3sec if the camera is activated for the first time. Although subsequent photos are faster. Anyone facing the same issue??
chmun77 said:
Do you find the shutter speed for this phone is way too slow? The delay from shutter pressed till the photo saved is like ~2-3sec if the camera is activated for the first time. Although subsequent photos are faster. Anyone facing the same issue??
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Click to collapse
no ! did you use an MicroSD Card ?
-if Yes ! give me the references of this mSD
well my 820 is only a month old and is running Amber- only the autofocus takes a bit time 1-2 seconds, but not more than that. try using some lenses. Blink from MS is really fast.

[Q] Front camera exposure bug

Hello guys,
I don't know if it happens to you, but I've got some ugly bug on my front camera. Wherether I'm trying to shoot photos, I've some good exposure in preview, but after I shoot a picture, the exposure goes under or over exposure, but never the one I get on a preview screen (before hitting the button). Is this a known bug and is there any way to fix it.
I didn't see anyone complain about it, so I think it's not common. By the way, I tried to use different roms and diferent camera apps, it all the same.
The only thing I found on the internet is this site:
https://community.republicwireless.com/thread/26076
Yea, it's a common bug, that haven't been fixed.
To me it only happens in very good daylight and the photos end up overexposed, HDR doesn't help.
Antique_Angel said:
Hello guys,
I don't know if it happens to you, but I've got some ugly bug on my front camera. Wherether I'm trying to shoot photos, I've some good exposure in preview, but after I shoot a picture, the exposure goes under or over exposure, but never the one I get on a preview screen (before hitting the button). Is this a known bug and is there any way to fix it.
I didn't see anyone complain about it, so I think it's not common. By the way, I tried to use different roms and diferent camera apps, it all the same.
The only thing I found on the internet is this site:
https://community.republicwireless.com/thread/26076
Click to expand...
Click to collapse
In the one plus one camera app this bug is not there! In all others that I have used its there!
liveroy said:
Yea, it's a common bug, that haven't been fixed.
To me it only happens in very good daylight and the photos end up overexposed, HDR doesn't help.
Click to expand...
Click to collapse
So I have this bug too, any pictures taken with the front facing camera outside during the day are almost entirely white, you can just about make out what the picture is of. But the preview and movies taken with the front facing camera are fine suggesting it's software. I have no screen protector, no case, unrooted, KitKat out of the box. Tried different camera apps with no difference.
I know this was posted a while ago but any updates on this? Can lollipop change anything? I have a moto g LTE in the US so no L for me yet. Can I adjust settings in the camera app (I downloaded the apk for the moto camera that has settings access)?
This issue, along with the multitasking problems that mean I can't even listen to music while surfing, have tempted me to give up on this phone entirely.
drrobo said:
So I have this bug too, any pictures taken with the front facing camera outside during the day are almost entirely white, you can just about make out what the picture is of. But the preview and movies taken with the front facing camera are fine suggesting it's software. I have no screen protector, no case, unrooted, KitKat out of the box. Tried different camera apps with no difference.
I know this was posted a while ago but any updates on this? Can lollipop change anything? I have a moto g LTE in the US so no L for me yet. Can I adjust settings in the camera app (I downloaded the apk for the moto camera that has settings access)?
This issue, along with the multitasking problems that mean I can't even listen to music while surfing, have tempted me to give up on this phone entirely.
Click to expand...
Click to collapse
Dunno if it's fixed in Lollipop, but I can test. I just don't use the front camera much.
I got no such problem with multitasking at all, even on Lollipop, let alone KitKat that was way better in the memory management.
liveroy said:
Dunno if it's fixed in Lollipop, but I can test. I just don't use the front camera much.
I got no such problem with multitasking at all, even on Lollipop, let alone KitKat that was way better in the memory management.
Click to expand...
Click to collapse
Thanks for offering to test it - I'd really love to know if L makes a difference. I don't often use my front facing camera either, but just knowing I don't have the option to use it is seriously off putting. Last week I ran into a friend of mine I hadn't seen in years, and after trying to take a picture together you couldn't see either of our faces. It was so disappointing.
As for the multitasking, it seems like some phones have an issue while others don't - all I know is that when I have Google Play open, launching Chrome causes Play to close after 30 seconds, no crash error or anything. Same with the home screen having to redraw after exiting almost every app I use, and Chrome tabs reloading every time I switch between them. I've gone as far as uninstalled the memory hogging facebook and other apps, but the problem persists. Painful is the only word for this phone at the moment.
drrobo said:
Thanks for offering to test it - I'd really love to know if L makes a difference. I don't often use my front facing camera either, but just knowing I don't have the option to use it is seriously off putting. Last week I ran into a friend of mine I hadn't seen in years, and after trying to take a picture together you couldn't see either of our faces. It was so disappointing.
As for the multitasking, it seems like some phones have an issue while others don't - all I know is that when I have Google Play open, launching Chrome causes Play to close after 30 seconds, no crash error or anything. Same with the home screen having to redraw after exiting almost every app I use, and Chrome tabs reloading every time I switch between them. I've gone as far as uninstalled the memory hogging facebook and other apps, but the problem persists. Painful is the only word for this phone at the moment.
Click to expand...
Click to collapse
Tested and I couldn't reproduce the bug on 5.0.2. It takes pretty normal pictures now.
Can you tell me if on KK you can enable HDR? On lollipop this is not accessible at all.
liveroy said:
Tested and I couldn't reproduce the bug on 5.0.2. It takes pretty normal pictures now.
Can you tell me if on KK you can enable HDR? On lollipop this is not accessible at all.
Click to expand...
Click to collapse
I have hope for the lollipop update then! Yes on Kk you have three options for HDR, on, off and auto.

Camera defocusing when recording starts

I have noticed this problem a couple month ago but figured only today that I could post here.
So the issue is pretty simple to describe. When recording a movie, the focus moves just a little bit right after I click the record button.
So if get the focus straight before recording, the focus will move and the movie will be blurry.
It seems I can prevent this to happen if I focus manually, hold my finger on screen while I start recording with another finger. But it doesn't work 100%
Am I the only one with this issue? Any idea how to fix it?
When I found this out I was rolling with Chroma, since then I went back to stock but the problem is still there.
Thanks in advance for your help
Nobody?
I noticed a while back that when I take a photo using my text messaging app, it is constantly trying to focus. Yet, when I switch to my actual camera app, it will focus just fine. I would suggest trying a different app. I don't do much video, but I know what you are talking about. Its freaking annoying. Its already focused just fine but then its like it decides to just try again and it takes longer while you're recording. Definitely try a different camera app. There might be one with focus lock or something like that.

slow camera opening

Hey, does anyone else find that the camera on the P9 takes a good 5 or so seconds from clicking the app to it actually displaying the image(this happens randomly but not always)? I find it stays black for a few seconds before it finally displays what the camera sees. Every other app is quick to open though ?
hamud.q said:
Hey, does anyone else find that the camera on the P9 takes a good 5 or so seconds from clicking the app to it actually displaying the image(this happens randomly but not always)? I find it stays black for a few seconds before it finally displays what the camera sees. Every other app is quick to open though ?
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Click to collapse
I get this. I wondered if it started when I set the default storage location to SD card.
But, as you say, sometimes it is very quick.
Roboffabike said:
I get this. I wondered if it started when I set the default storage location to SD card.
But, as you say, sometimes it is very quick.
Click to expand...
Click to collapse
I disabled the "priority to sd" and will check if the problem fixed and report back .
btw do u have problem when recording video using snapchat the camera automatically zoomed in ? can you check this for me ?
hamud.q said:
I disabled the "priority to sd" and will check if the problem fixed and report back .
btw do u have problem when recording video using snapchat the camera automatically zoomed in ? can you check this for me ?
Click to expand...
Click to collapse
Don't use Snapchat I'm afraid.
I have tested swapping the "priority to SD" flag but it is still inconsistent.
it seems that the problem fixed after disabled (priority to SD) and then take any picture. (so when open camera will load latest photo from internal storage not SD) .
I have this issue too. If the camera is still in the recent app cache it will open instantly. If I close it out and leave it about 5 minutes it can take at least 5 seconds before I can see the on screen image and take a photo...
I don't have the priority SD card switched on. I'm on the UK Vodafone SKU
Any ideas?
the problem is still exist after disabled the priority to sd . (it was ok for one day after disabled priority to sd but the problem back again yesterday) so it's not related to sd card . and it's really annoying when you want to take a picture you will miss it because of slow opening that happens randomly .
I tried the camera in safe mode and it seemed to work fine. Could be a third party app that is trying to launch at the same time.
I'll try investigate further.
Jack_R89 said:
I tried the camera in safe mode and it seemed to work fine. Could be a third party app that is trying to launch at the same time.
I'll try investigate further.
Click to expand...
Click to collapse
ok . please keep us updated
So. Definitely looks to be a software issue. Either at the system level or third party apps. Most likely the latter.
I downloaded Open Camera and had the same inconsistent opening times. After I removed it from recents and opened a few other apps, Open Camera took around 3-5 seconds to be ready to take a shot.
Not sure which app is influencing it so much. So time to start disabling things and testing further. Joy.....
Hey hamud. What software version and SKU are you using?
Jack_R89 said:
Hey hamud. What software version and SKU are you using?
Click to expand...
Click to collapse
model: EVAL19
soft:eva-L19C185B170
it seems that not everyone has this problem ? what do you think?
How fast does camera open from locked phone if you use the power button and volume down button with to take a photo as soon as it opens?
It tells you speed on screen, maybe we can compare this too? I am getting 1.1 to 1.5 seconds.
shaunydub said:
How fast does camera open from locked phone if you use the power button and volume down button with to take a photo as soon as it opens?
It tells you speed on screen, maybe we can compare this too? I am getting 1.1 to 1.5 seconds.
Click to expand...
Click to collapse
you mean double tap the volume down while phone is locked ?
Sorry yes double tap, I always forget how to it and takes me longer than the actual camera to open and shoot.
I just came from Windows phones and am used to having dedicated camera button so am still adjusting.
The ultra snapshot took 1.7 seconds. But immediately after that the camera app was frozen for about 5 seconds before the screen showed live what the lens was seeing and let me take another shot. Really frustrating.
for me it took 1.0 , 1.7 and 2.4. I think the problem with huawei firmware. can you share your software version ?
EVAL09
C02B133
I tired removing well known resource heavy apps. Facebook, Twitter etc but no change. I removed AL3 as my launcher and went back to stock. Seemed to improve slightly but still get the 5-7 second freeze every now and again.
so it's not related to my model eval19 . so Huawei must know about this problem to solve it in new update . but I don't know how ?

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