wifi calling/call quality issues - Galaxy S6 Q&A, Help & Troubleshooting

Hey guys....so i just tried out wifi calling, but every time i called my s6 from my landline i get a busy tone. And the second i switch off wifi calling incoming calls work again. Anyone know how to fix this?
On normal calling every time i call someone they tell me i sound muffled or stuttery, or that i sound 'tinny' (whatever that means)...so i wanted to try the wifi calling but i can't even get that to work.

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[Q]Incoming Call Waiting Kills All Audio...UPDATE! "Viber" was the problem

Or is it just me?
While on a call, a incoming call renders all audio on both calls dead. Regardless if you answer, ignore or let go to VM, neither person can no longer hear any audio.
I have tried this in many different scenarios. I am using T-Mobile in the NYC area.
If anyone else is experiencing this, please respond.
UPDATE!!!!!
The "Viber" app I installed was the cause of the problem. Once I uninstalled it immediately fixed the problem.
me too.
Hi, I have the exact same problem. It is quite frustrating.
The only work around I have found so far is to go in to call settings -->additional settings and turn off call waiting. Which is also kind of annoying.
Does anyone have a more elegant solution? (like having the incoming call sound a beep instead of taking over my entire call and rendering the phone useless!)
zyoeva said:
Hi, I have the exact same problem. It is quite frustrating.
The only work around I have found so far is to go in to call settings -->additional settings and turn off call waiting. Which is also kind of annoying.
Does anyone have a more elegant solution? (like having the incoming call sound a beep instead of taking over my entire call and rendering the phone useless!)
Click to expand...
Click to collapse
hi
and Asslam o Alykum
here is same problem
i have samsung galaxy i9000 if calling via viber incoming voice is well
But out going voice is no this just for me or this is a problem in the settings,
kindly help me expert

[Q] Help! Stock HTC Inspire not receiving incoming calls or texts

So about 3 days ago my Inspire randomly stopped receiving incoming calls/texts, callers ring out to voicemail and I have no idea anyone has called. Talked with AT&T tech support and found out there are no problems on their end. Also, incoming calls/texts will be received during outgoing calls I make (apparently the calls are routed differently for call waiting). I've tried deleting apps i've downloaded recently and even a factory data reset, still with no luck. If anyone has any idea what could be causing this problem, I would really appreciate any help you could offer. Thanks!
- B
take out SIM
put back in
try SIM swapping with other phone
I am having same problem, randomly not receiving calls if the caller leaves a VM I generally get it later. sometimes my wife will call me on home phone and tell me my cell is not ringing and if I try to call myself it works about half the time, no idea what is causing this.

[Q] How to fix sound distortion IN CALL incoming?

Hello, everytime I make o receive a call I hear distortion sound something like static. I can hear the voice from the person talking but not much.
The distortion doesn't allowed me to hear verywell.
I have tried different modems/radios but with all is the same.
I have used 2G and 3G and it's the same.
Others problems:
- Sometimes even the call ends without explanation. Sometimes to seconds started, other in minutes. It's very ramdom. Not always happen.
- The network keep changing ramdomly from 2G to 3G, from 3G to 2G. Sometimes I select 3G but it doesn't change!!!
Any solution, mainly for the first problem?
Thanks in advance.

Call issues on Pie Stable.

While on VoLTE call. My outgoing calls are automatically disconnected after a second of pick up.
Did anyone face this issue too? Any solution please help.

Incoming/Outgoing calls issue on the G7 One LM-Q910UM

I have been experiencing incoming call issues. Also outgoing call issues but not as frequent.
Incoming calls while on Android 10 are silent. I cannot hear the caller and they cannot hear me. If I enable speaker phone I hear them and they hear me fine, I then can disable speaker phone back to the ear piece and all is normal again. I am not sure if this is for carrier specific incoming calls or just a sw bug or both...
Outgoing call issue has happened a couple times. In this circumstance I made a call put it on speaker phone. It was on speaker for a while the call was fine I could hear everything so I muted my side until I needed to speak. When I un-muted they could not hear me. I took it off speaker while un-muted and still nobody could hear me. I had to hang up and switch sim cards back to my V30+ because of this issue.
I have yet to test other dialers or phone apps, to see what might be happening here. Anyone have any suggestions to check logs or is there a way to get to a service menu to troubleshoot?

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