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R7 PlusM doesn't boot properly anymore

Hi there, I have tried to find a solution today for this issue but I can't find anything useful anywhere .
Last night I received another update via OTA 151115 and proceed to install it as the earlier ones didn't work. Surprisingly this one worked and after restart my phone didn't had any trace of google apps on it, try to install google play, framework and so but the phone says it's not compatible with google (Big time). Then I went to the bootloader to perform a wipe/erase everything and here's when the problem began, it was stuck in the screen that says optimising applications (the one before starting the setup) and after half an hour unattended the phone restart itself one after another, like in a loop.... From this point on, I haven't been able to power on the device anymore.
It was bought through a third party seller from China, already contacted them and waiting for an answer...
Any clue about what can I do to use my phone again?
Update: I can see the oppo logo after pressing volume up plus power buttons for around 15 seconds but it shows for less than a second the screen it appears when it's updating the software and then it switches itself off... Is this a sign of possible recovery in some way?
just downloaded the last 151115 official update from the oppo community forum but I've got a problem. I can not enter the fasboot or recovery mode because the phone is like trying to install something and it constantly switches itself off... The day this happened, I had two files in my root directory, one was the few update and the other was a full Google thing in the same format than the fw file, I'm afraid I selected the wrong one and that's why the phone went crazy. I guess if there's some way to cancel that attempt to update the wrong file or reset that thing in some way, I'd be able to start over but I can't find anything grgrgr
By the way, the last ota update allowed google maps to work flawlessly and also Instagram, two of my biggest concerns with the phone
I'm even trying to contact oppo service to send the thing and sort it out that way xx
Cheers
Pedro

I've just contacted Oppo Customer Service in Europe to see if they have any solution for my problem as I can't make this thing to start and the battery also doesn't seems to be charging though... No response for the moment, just an automated one confirming the reception of my enquiry
Should I start thinking about my lovely new phone as my new paper weight?

peterpanda1970 said:
I've just contacted Oppo Customer Service in Europe to see if they have any solution for my problem as I can't make this thing to start and the battery also doesn't seems to be charging though... No response for the moment, just an automated one confirming the reception of my enquiry
Should I start thinking about my lovely new phone as my new paper weight?
Click to expand...
Click to collapse
No, no you have a chance to save your phone. If you have to R7 plus M Oppo Chinese version, I can help you. I also had this problem, but he was able to solve it. My Skype: ed_mobstyle.

Hi mate, thanks for the answers. Yes it is the China mobile version "M" I don't have Skype I'm afraid grgrgr
Cheers
Pedro

I was able to fix this problem fairly easily.
First I entered recovery (press Power + Volume Down when the phone is booting up)
Then from the device menu I installed a ROM, you want to download the version you last used. (MAKE SURE IT IS FOR THE OPPO R7 PLUS M)
After installing the stock rom, it will go into installation and have you set up your phone.
After you installed the ROM, download OPPO tools v 1.6.5
Open Oppo Tools and root your phone this will take a few minutes.
After you have rooted your device open Oppo Tools again and select Unlock Google Mobile Services (this too me two weeks to figure out).
Let the phone restart, after it is finished, you should have basic google functionalities (Playstore and Frameworks).
Now since you are rooted, it means that your phone will not download any further OTAs and you will have to install them as ROMs, you can do so by repeating the above process, but I'm not sure of the functionality of Oppo Tools past the most current version.
I cant post links to provide you to where the ROM files and Oppo Tools are at this moment
The roms will be located on the "[ROM][STOCK] Official R7 Plus Roms | R7Plus, R7PlusF, R7PlusM [15 Sep 2015]" of Oppo Fourms
The Oppo Tools will be located when you google "OPPO Tools apk" on your computer and it will take you to the thai version of Oppo Fourms follow the link there to download the apk

Hi mate, thanks for your answer but my problems is that I can't enter the recovery mode cause the phone try to install something and then it switches itself off
I've tried to connect the phone to my laptops and sometimes they recognised it as Qhsub something and I can't find anywhere this driver. Then all the softwares I've got ask me for a scatter file which I don't have....
Also trying to contact support from the brand. For now just send them my data and the phone's imei and now waiting for the magic response... They are excessively slow in their answers!
Thanks so much anyway
Cheers
Pedro

hi mate I guess un the malysia oppo community you can fin the drivers and every things about oppo r7pkusM

sollitair said:
hi mate I guess un the malysia oppo community you can fin the drivers and every things about oppo r7pkusM
Click to expand...
Click to collapse
Just checked in and didn't find anything but the bloody oppotools lol.
Cheers mate!

so please if you still with the same problem let me know I'll try to write an email directly to you with all
links you need for it.
[email protected]
best of luck

Still at the same point mate! The thing keeps on trying to install something and switches itself off. My windows laptop runs on win10, the other is a Mac so I guess useless for this matters... The battery runs out faster than ever even being off. Disaster! Lol
I would really appreciate your help
Cheers
Pedro

This is a video I made to explain how this thing try to boot and it never makes it further...
https://www.youtube.com/watch?v=2LNiWODlUd0

Hi matr
believe me I have just coming back from oppo office and I show them your video and what they said '' you have to change it with the guarantee you have''.
it clear now for me and I state that I had the same problem all what I did is installing the oppo drivers on my PC boot on fastboot mode give some commands to unlock it and tjen I flash the original recovery from oppo then tje coloros was installed and updated as well before flashi'g again TRWP recovery and right now I''m writing to you from my r7plusm it's work smothly rooted with the same original oppo rom coloros.
I hope that your just missing something and let me know to to follow you step by step on this.
cheers P

sollitair said:
Hi matr
believe me I have just coming back from oppo office and I show them your video and what they said '' you have to change it with the guarantee you have''.
it clear now for me and I state that I had the same problem all what I did is installing the oppo drivers on my PC boot on fastboot mode give some commands to unlock it and tjen I flash the original recovery from oppo then tje coloros was installed and updated as well before flashi'g again TRWP recovery and right now I''m writing to you from my r7plusm it's work smothly rooted with the same original oppo rom coloros.
I hope that your just missing something and let me know to to follow you step by step on this.
cheers P
Click to expand...
Click to collapse
Hi mate, my problem is that my computer detects the phone as qhsusb_bulk and I've tried every single file I found with that name and nothing changes, well, the device name from unknown to com1, com2... up to com13 I have seen.... Other thing is that I can't enter the fastboot mode or recovery mode neither. I wish I had an oppo service near home but I live in Uk, now I'm trying to get service from oppostyle and waiting for an answer. To be honest with you, I'm really annoyed with all this, never had a problem with bricked androids or iphones until I met this "guy" lol
Cheers
Pedro

I'm really sorry dude I hope I can help you as I did for mine it was quit simple with the same driver problems,so try to uninstall all drivers you have for oppo and install the one I shared with you taken from my ohone directly that the only way you can give any commands to your phone to switch to fastboot mode even if the problem still present

when I try to install the driver on my win10 laptop it says this...

Using an old win7 laptop I managed to install the bloody Qhsub driver and now the phone appears in the com ports under the name Qualcomm HS-USB QDLoader 9008 (COM4) does this means the phone really doesn't exist?

Update to this thread, I can't do anything until I find a proper driver for the phone which actually is recognised by my laptop as Qhsub_bulk and I can't bloody find this anywhere at least for making 6795 processors or specifically for this model...
Any clue?

peterpanda1970 said:
Update to this thread, I can't do anything until I find a proper driver for the phone which actually is recognised by my laptop as Qhsub_bulk and I can't bloody find this anywhere at least for making 6795 processors or specifically for this model...
Any clue?
Click to expand...
Click to collapse
No need panic ))) I've sent you a set for recovery your device )))) Good luck

ed_mobstyle said:
No need panic ))) I've sent you a set for recovery your device )))) Good luck
Click to expand...
Click to collapse
Hi mate, thanks for your help. Tried to open the link you sent me but it says it's not available anymore grgrgr
Cheers
Pedro

peterpanda1970 said:
Hi mate, thanks for your help. Tried to open the link you sent me but it says it's not available anymore grgrgr
Cheers
Pedro
Click to expand...
Click to collapse
Hi, please check now

mate 7 in boot loop locked bootloader

HELP
my mate 7 in bootloop i haven't unlock botloader, i can access to recovery mode (stock) and fastboot mode only, i try to unlock boot loader on the site of HUAWEI without success it always said 'this HUAWEI ID has not been used on this device for more than 14 ays'
how can i fix this problem help me please
Thanks a lot.

hi guys no one helps me???
please help i haven't found solution

after long time searching the web and googling try chinese web sites and other english forums, sending mails in english chinese.... NOTHING RIEN NADA
i'm so disappointed my phone still not working and i'm so frustrated to see that no one gives me an answer!!!?

Here in the türkish Forum is your solution
http://turkpda.com/konu/huawei-ascend-mate-7-bootloader-kilit-kodu-alma-yeni-yoentem.1137/
http://turkpda.com/konu/huawei-ascend-mate-7-bootloader-kilidini-acma.876/

so, was your problem solved?

Skorpi58 said:
Here in the türkish Forum is your solution
http://turkpda.com/konu/huawei-ascend-mate-7-bootloader-kilit-kodu-alma-yeni-yoentem.1137/
http://turkpda.com/konu/huawei-ascend-mate-7-bootloader-kilidini-acma.876/
Click to expand...
Click to collapse
i have read the thread in english, in french (using google translate) but i didnt understand my phone doesnt boot, so how can i install kingroot.apk or honortuner.apk ???
my big problem is that i used my phone with HUAWEI-ID for only 3 three days so i can't have yhe unlock code from huawei official website :crying:

smich_ayane said:
i have read the thread in english, in french (using google translate) but i didnt understand my phone doesnt boot, so how can i install kingroot.apk or honortuner.apk ???
my big problem is that i used my phone with HUAWEI-ID for only 3 three days so i can't have yhe unlock code from huawei official website :crying:
Click to expand...
Click to collapse
if you can't open your device it's a big problem

try this
if bootloader never unlocked before.......
try download last version hisuite 4.0 and connect phone to laptop via usb .... keeping
press down values and power together until you see fastboot mode
in hisuite click SYSTEM RECOVERY let hisuite complete flash rom automatically

xda-luffy said:
if bootloader never unlocked before.......
try download last version hisuite 4.0 and connect phone to laptop via usb .... keeping
press down values and power together until you see fastboot mode
in hisuite click SYSTEM RECOVERY let hisuite complete flash rom automatically
Click to expand...
Click to collapse
where the link for hisuite 4.0?

orly1001 said:
where the link for hisuite 4.0?
Click to expand...
Click to collapse
m.huawei.com/zamobile/consumer/support/search/index.htm?proid=Jazz-TL10&proKey=Mobile%20Phones/Smartphones/Jazz-TL10

xda-luffy said:
m.huawei.com/zamobile/consumer/support/search/index.htm?proid=Jazz-TL10&proKey=Mobile%20Phones/Smartphones/Jazz-TL10
Click to expand...
Click to collapse
hisuite cannot detect my HAM 7,it is in fasboot recover mode and below is phone locked written in green color,TIA

orly1001 said:
hisuite cannot detect my HAM 7,it is in fasboot recover mode and below is phone locked written in green color,TIA
Click to expand...
Click to collapse
hisute must be detected HAM 7 ... try again and click SYSTEM RECOVERY >>>>>>>after a few seconds click RESUME button
if that not help must be find a way to unlock bootloader and flash system.img boot.img recovery.img in the same you are version damaged

xda-luffy said:
hisute must be detected HAM 7 ... try again and click SYSTEM RECOVERY >>>>>>>after a few seconds click RESUME button
if that not help must be find a way to unlock bootloader and flash system.img boot.img recovery.img in the same you are version damaged
Click to expand...
Click to collapse
how?please help even i will pay you just to to work my mobile again. my mobile show below of android logo is phone locked and rescue mode enter.
---------- Post added at 04:29 PM ---------- Previous post was at 04:26 PM ----------
xda-luffy said:
hisute must be detected HAM 7 ... try again and click SYSTEM RECOVERY >>>>>>>after a few seconds click RESUME button
if that not help must be find a way to unlock bootloader and flash system.img boot.img recovery.img in the same you are version damaged
Click to expand...
Click to collapse
after i click resume button shows recover and when i click recover it show your device is not supported for system recovery

Same problem here
There is no solution to this problem. I hope that if Huawei launches the official Marshmallow firmware, then we would be able to rectify this problems.. Otherwise I tried a lot but no results.. Best of Luck...
If u find any solution.. plz do let me know...
smich_ayane said:
HELP
my mate 7 in bootloop i haven't unlock botloader, i can access to recovery mode (stock) and fastboot mode only, i try to unlock boot loader on the site of HUAWEI without success it always said 'this HUAWEI ID has not been used on this device for more than 14 ays'
how can i fix this problem help me please
Thanks a lot.
Click to expand...
Click to collapse

For information "one-key recovery" method throw hisuite 4.0 needs unlock bootloader i have already try it without result so if some one have another idea he's welcome

This is exactly my problem, where i had flashed the update of Marshmallow, and it seems it wasn't correct. Now it is on boot loop and can't recover in fastboot. there should be a solution !! surprised even i can't shut it down, did they think about these kind of problems?

I have same problem
someone help me
how can I obtain unlock code??!!!!!!

Big_lord said:
I have same problem
someone help me
how can I obtain unlock code??!!!!!!
Click to expand...
Click to collapse
i have a simple solution. Lunch Hisuite. connect your phone to the system with cable. Hold power + vol up + vol down botton all at the sample time. Phone will vibrate, and will show huawei logo. now, let go of the three bottons. Huawei software update will lunch automatically and will start download...

oserib said:
i have a simple solution. Lunch Hisuite. connect your phone to the system with cable. Hold power + vol up + vol down botton all at the sample time. Phone will vibrate, and will show huawei logo. now, let go of the three bottons. Huawei software update will lunch automatically and will start download...
Click to expand...
Click to collapse
it's not worked

Get bootloader unlock code from dc-unlocker.com. it costs you 4 euro.
Sent from my JAZZ using XDA Free mobile app

Huawei id FRD-AL10

Hi guys, please help me with huawei id on this phone, i try everything i have found, but nothing of solutions didnt work. Sorry my bad english i hope u understand me and thanks to all who give me answer.

lcanl said:
Hi guys, please help me with huawei id on this phone, i try everything i have found, but nothing of solutions didnt work. Sorry my bad english i hope u understand me and thanks to all who give me answer.
Click to expand...
Click to collapse
Whats your problem?

Lukke2804 said:
Whats your problem?
Click to expand...
Click to collapse
My problem is huawei id, i need to erase id.

clear data for hi APp, Huawei apps etc or just do factory reset all will go away

shashank1320 said:
clear data for hi APp, Huawei apps etc or just do factory reset all will go away
Click to expand...
Click to collapse
Factory reset is done but huawei id dont erase.

lcanl said:
Factory reset is done but huawei id dont erase.
Click to expand...
Click to collapse
Talking about app or app data for it..app wont go with factory reset and need to root and disable manually

shashank1320 said:
Talking about app or app data for it..app wont go with factory reset and need to root and disable manually
Click to expand...
Click to collapse
Sorry but client dont know about this, so he done factory reset without cleaning id and appdata, phone is on activation now.

Unable to Get Phone ID
I am unable to get my Honor 8 phone ID which I require to 'unlock' the bootloader as the phone will NOT start up into Android. It boots to the point where it asks for the Region, then Language, then WiFi, etc and then it goes back to the beginning, THUS Region, Language, WiFi, etc. but it never boots into Android as a result I am not able to check the Phone ID or to enable anything like USB debugging, etc.
What I have done to get to this point:
The phone updated > it seems like the update was unsuccessful as it got stuck in a loop where it would ONLY boot to the Huawei eRecovery.
Then I read a post to 'roll-back' to the earliest version (FRD-AL10...135) which I did and then from the SD Card installed the stock firmware (update.app) by using the Pwr+Volme UP+Volume Down buttons. It succeeded to install the stock firmware and ever since then I am stuck at the Region, Language, WiFi, Terms Agreement,etc - BUT it never gets past the selection - it just loops over and over.
I have again installed the stock firmware as above, but it fails to start and continuously gets stuck at the Region, Language, etc selections.
Could anyone please provide help if possible.
All the other posts I read, I need the 'bootloader' to be unlocked, BUT I am unable to get the Phone ID to get the UNLOCK code.
I have also read some posts which suggests I use 'adb' and 'fastboot' to 'recover' the phone to stock firmware, BUT I constantly get an error - "FAILED - Remote: Command not allowed".
So at this point I am not sure how to go any further.
PS: I have also had the phone to my local Huawei Service Centre, but they refuse to help me with the Honor 8 as I did not buy it in S-Africa.

Equalibrium_tdb said:
I am unable to get my Honor 8 phone ID which I require to 'unlock' the bootloader as the phone will NOT start up into Android. It boots to the point where it asks for the Region, then Language, then WiFi, etc and then it goes back to the beginning, THUS Region, Language, WiFi, etc. but it never boots into Android as a result I am not able to check the Phone ID or to enable anything like USB debugging, etc.
What I have done to get to this point:
The phone updated > it seems like the update was unsuccessful as it got stuck in a loop where it would ONLY boot to the Huawei eRecovery.
Then I read a post to 'roll-back' to the earliest version (FRD-AL10...135) which I did and then from the SD Card installed the stock firmware (update.app) by using the Pwr+Volme UP+Volume Down buttons. It succeeded to install the stock firmware and ever since then I am stuck at the Region, Language, WiFi, Terms Agreement,etc - BUT it never gets past the selection - it just loops over and over.
I have again installed the stock firmware as above, but it fails to start and continuously gets stuck at the Region, Language, etc selections.
Could anyone please provide help if possible.
All the other posts I read, I need the 'bootloader' to be unlocked, BUT I am unable to get the Phone ID to get the UNLOCK code.
I have also read some posts which suggests I use 'adb' and 'fastboot' to 'recover' the phone to stock firmware, BUT I constantly get an error - "FAILED - Remote: Command not allowed".
So at this point I am not sure how to go any further.
PS: I have also had the phone to my local Huawei Service Centre, but they refuse to help me with the Honor 8 as I did not buy it in S-Africa.
Click to expand...
Click to collapse
Dload the same firmware which you had before b135

shashank1320 said:
Dload the same firmware which you had before b135
Click to expand...
Click to collapse
It is impossible to determine which firmware the phone had before it broke as I imported the phone from China, and I did not have a reason to unlock the phone before it broke, hence the reason I did not have a need for the Product ID when the phone functioned properly, it is only after it broke that I had to have access to all this information in an attempt to get it back to a functioning state. That being said, the phone worked perfectly for a week until it did an OTA 'update', when the phone restarted I was presented with all kinds of trouble.
I have since been able to start the phone up in Android after I had to buy DC-Unlocker credits to get the phone to boot properly. UN-locking the phone via DC-Unlocker, unlocked the FRP and only thereafter I was able to unlock the bootloader and root the phone, and get access to USB debugging settings, etc.

Bricked p40 pro after downgrade...

Hello
I have a soft bricked (?) p40 pro , after downgrading to a wrong firmware version, the phone booted up normally inside android and was working for a while.
But after trying to OTA update it, the phone went into a bootloop. Failed at installation and restarted.
I can access now only eRecovery and Fastboot modes.
I can't get it recornized by a PC with usb, i dont know if i do something wrong.
eRecovery also doesn't work. It managed to find once a package, downloaded it and while installing the deviced rebooted and went into bootloop again.
Now its stuck to unable to find package info.
Haven't try dload from usb-tongle, because i dont have any usb tongle / adapter. Im willing to get one to try out, if i can flash anything from there.
I went to a service shop, they said they tried with test point and they still didn't find a work around it. Maybe they lack experience on this device.
If someone can help me please, im very desperate
I had the phone only for 4 hours
Thanks
Alex

Question Lenovo P11 pro Bootloop Stuck

Hello everybody,
I have a bootloop issue with a Lenovo P11 Pro. It is stuck in a bootloop and keeps restarting 1 min after Lenovo logo.
I have tried anything from Hard Reset to Rescue Smart Assistant Flashing and Qfil Flashing. It flashes successful but Tablet still doesn't want to boot up.
Have any ideas? I bought it like that so don't know what the person before me did to it.
Tablet seems to charge.
Thanks in advance for all the ideas!

emybuse said:
Hello everybody,
I have a bootloop issue with a Lenovo P11 Pro. It is stuck in a bootloop and keeps restarting 1 min after Lenovo logo.
I have tried anything from Hard Reset to Rescue Smart Assistant Flashing and Qfil Flashing. It flashes successful but Tablet still doesn't want to boot up.
Have any ideas? I bought it like that so don't know what the person before me did to it.
Tablet seems to charge.
Thanks in advance for all the ideas!
Click to expand...
Click to collapse
I haven't had this situation, but what firmware have you tried flashing? Have you read the threads about the region codes, and how the firmware has to match them (in the latest firmwares) or the region code has to be changed. I would try flashing an international firmware, and if that doesn't work try a china firmware. There are only two regions I think, so one of those should work.
I could have got the wrong end of the stick with this as I've not been in this situation, so not very carefully read those threads yet, so just a suggestion!

mdurkin said:
I haven't had this situation, but what firmware have you tried flashing? Have you read the threads about the region codes, and how the firmware has to match them (in the latest firmwares) or the region code has to be changed. I would try flashing an international firmware, and if that doesn't work try a china firmware. There are only two regions I think, so one of those should work.
I could have got the wrong end of the stick with this as I've not been in this situation, so not very carefully read those threads yet, so just a suggestion!
Click to expand...
Click to collapse
Rescue and Smart Asistant does the job automaticaly and it flashed TB-J706L_S620103_211124_ROW. And with Qfil I tried the TB-J706L_S243005_210601_ROW.

emybuse said:
Rescue and Smart Asistant does the job automaticaly and it flashed TB-J706L_S620103_211124_ROW. And with Qfil I tried the TB-J706L_S243005_210601_ROW.
Click to expand...
Click to collapse
RSA did not succeed in my case.
$ fastboot set_active a did the trick for me!

Amatöhr said:
RSA did not succeed in my case.
$ fastboot set_active a did the trick for me!
Click to expand...
Click to collapse
Fail : not unlock, help me

I didn't think I had to, when I plug in the tablet it pops up with the name and everything.

Hi, I have the same issue with a Tab 11 pro gen 2. Could you let me know how to solve it? I can't even find the recovery, and tried all button combinations. I can only go to fastboot or meta modes.

im literally stuck on this ( fastboot ) screen... it boots straight to this screen. If i plug the device into my pc it says device not recognised and none of the drivers seem to work. I have tried everything to shut it down so i can try flash via EDL, but the power button just takes me back to fastboot again...

I'm having the same reboot issue 1 minute or less after fully booting. I have no idea how to fix it