Delayed notifications while on WiFi (Lollipop) - Nexus 5 Q&A, Help & Troubleshooting

Hi Everyone
I have recently updated from KitKat to Lollipop. I am running the latest version of Cataclysm (http://forum.xda-developers.com/google-nexus-5/orig-development/rom-cataclysm-nexus-5-t2518660) with the franco Kernel (http://forum.xda-developers.com/google-nexus-5/orig-development/kernel-franco-kernel-r53-t2508284).
I have found that while on WiFi the notifications I get for Gmail and Hangouts (and potentially other apps, I just use these two the most) are delayed, sometimes up to a few hours. This happens on more that one account. The second I go from WiFi to mobile data the notifications come through and any subsequent notifications are instant as expected.
I have done some searching and these issue seemed to pop up for some people on KitKat who said turning off WiFi optimization fixed this however Lollipop does not have this option.
Does anyone have any suggestions on how to fix this delay?
Thanks in advance,
Ross

Related

[Q] Delayed push notifications - anyone else having this issue?

I previously had a Samsung Galaxy S3 that ran Android 4.1.2. Push notifications would come through pretty much instantly.
Now that I have my Nexus 5, I'm noticing that push notificiations are delayed. For example, I might receive an email on my PC saying that someone has posted on my Facebook timeline, but a notification doesn't pop up on my phone for 10-15 minutes later. Sometimes I get no notifications for a while because they're delayed, then the notification sound on my phone will go off 3 or 4 times in a row as a bunch of notifications from different apps have all arrived at once.
Also, sometimes I got no notification at all. For instance, I sold an item on eBay and usually I would get a notification that it has sold. On this particular occasion, no notification appeared. The same has happened with Facebook. Sometimes I will go to Facebook and find that a friend has written on my timeline, yet I didn't receive a notification about it on the phone.
I Googled this issue and found it was a problem that plagued the Nexus 4, so I'm wondering if it also affects the Nexus 5 too. Does anyone else have this issue with the Nexus 5? Is there any fix for it?
I get this too, but not very often. Most of the time I find my phone gets notifications before my PC or other phone does. But there are occasions, particularly when I'm not on WiFi, when I either get delayed notifications, or I won't get them at all, until I reconnect to WiFi.
It's been happening to me, including when I was running totally stock w/ locked bootloader. I'm on Sprint. Not sure if it's a data issue or phone issue.
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
funksoulbrother said:
Thanks for the replies.
I'm having this issue while connected to Wi-Fi, although I haven't tested to see if the issue occurs via my mobile network as well. I have tried 2 factory resets, but that didn't fix it.
It's almost like, when the screen is off and the phone sleeps, it loses the ability to receive push notifications, but then after a while it suddenly regains it and that causes a bunch of notifications to arrive at once.
I've contacted Google support about it, so I'll see what they say.
Click to expand...
Click to collapse
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
fireboypr said:
Any update on this? What did they say? I have the same problem and it's driving me crazy.. I came from GS3 and notifications were instantaneous... on this one I have to open lets say Whatsapp every other minute to check if someone sent me a message... and even sometimes I open the app and it takes some time for the internet to "wake up" and finally refresh the app... it sucks... I would return my phone if this can't be fixed easily..
So any update or solution on this would be gratly appreciated. Thanks
Click to expand...
Click to collapse
Google ended up offering me a replacement phone, but that didn't go too well. The new phone they sent wouldn't connect to my Wi-Fi network, so I contacted them to return it but they told me I had to return my original phone, get another replacement, and only then could I return the second one. Obviously, each time they sent out a phone they were putting holds on my credit card for £xxx so in the end I phoned up and complained. To cut a long story short, I still have the original phone and I haven't decided what to do yet.
jbdan said:
Turning off wifi optimization solved my delayed corporate email (outlook) notification.
Click to expand...
Click to collapse
Interesting, I have just turned this off on mine too to see.
I only get delays when I am connected to my home wifi (2.4 or 5GHz). Maybe it is because I only have a 4mb ADSL connection ...
I will check tonight if that fixes it and/or also try the PNF app.
any update or fix on this yet? this is driving me mad, every time I get a notification on twitter or my email my idol picks it up first and my phone gets it 8-9 minutes later even if I'm using it at that moment, anybody else get the delay even while using the device?
All of a sudden I have started facing this problem since the past few days
Yeah..same here
rahulparekh said:
All of a sudden I have started facing this problem since the past few days
Click to expand...
Click to collapse
I am using Moto g and I think its an issue with KitKat rather than with the hardware or the network. My push notifications are being delayed and that wasnt the case with JB 4.2 on my earlier phones.
Very frustrating
I've not been getting google hangouts messages until 20-30 mins later. sometimes i never get a notification, but if i check hangouts i see a new message. Another times i only get the message on the computer, but never on the phone. if i go and clear the app data new messages show up
My push notifications were coming through very quickly up until 2 weeks ago. I have not changed devices, carriers, or installed any new apps. One day they were coming through fine, now they are delayed by up to 30 minutes. My phone has not installed any OS updates either.
I have factory reset my phone, once restoring from cloud, the other not restoring at all and setting up the phone from scratch. This is really irritating. It does it on mobile networks or wifi.
Moto G is frustrating
It's frustrating.
I searched google without obtaining a solution. Moto G and sometimes I get delayed notifications and not others.
Facebook does not even make the notifications. In Whatsapp I have to open it every 2 minutes to see if someone has written. What not to do. I'm bored with this phone.
No solution or google and motorola solve it. Cursed kitkat!
Anything new? This problem is old and comes from the Nexus 4. I really am very sad about it, not PNF solving this.
I've been pulling my hair out trying to figure this out. It definitely started after i upgraded my s2 to kitkat rom back in december. At first i thought it had to do with the PM sleep modes but none of them make a bit of difference. Ive goggled it to death and this thread is the only one ive found.
Currently im going to try the suggestion on the first page to turn off wifi optimization as my phone only does this on wifi. when i use mobile data everything works as expected
EDIT: WIFI optimization makes no difference
Push Notifications
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
tempest64 said:
I have faced this problem on both my S4 and S5 on sprint. I think it has to do with sprint closing open tcp connections prematurely, which causes push notifications to fail.
Running the app Root-Push Notifications Fixer, or Unrooted version has worked for me. The root version seems to be more reliable.
Developer's thread
Click to expand...
Click to collapse
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
razen_kain said:
Hey man I'm just wondering, does your problem persist on Wi-Fi and mobile data? I have a thread over in i777 thread about this issue. Here http://forum.xda-developers.com/showthread.php?t=2717998
Click to expand...
Click to collapse
I only experienced the problem over sprint's network.

[Q] Massive delay in sync. :( with kitkat

So I got kitkat. And I get a massive. Delay. When I get emails.
E.g. I send a email to myself. I get a notification after 2 seconds on my andriod tablet , 3secomds on windows 8. And on my moto g. It's a minute/2/3 dealy. Whyyy
Can someone test it and see
just tried it was instant on jellybean tablet 7 minutes on KitKat moto g
eemgee said:
just tried it was instant on jellybean tablet 7 minutes on KitKat moto g
Click to expand...
Click to collapse
Exactly !!!!! WTF. is up with that. Glad I'm not the only one. !!!
Edit can someone else Please and try and give feedback Thaknks
Krisshp said:
Exactly !!!!! WTF. is up with that. Glad I'm not the only one. !!!
Edit can someone else Please and try and give feedback Thaknks
Click to expand...
Click to collapse
On my moto G the problem is that it won't receive all the notifications trough Wi-fi. As soon as I enable mobile data everything comes at the same time, but wi-fi takes ages...
Actually my Nexus 4 running 4.4.2 is exactly the same, even if I manually refresh inbox in Gmail app it takes sometimes up to a minute to see new mail.
Same problem. Gonna try disabling Wi-Fi Optimization
I noticed that too. And same goes for BBM. Sometimes I have to open up BBM again until I get my messages. I tried disabling Wi-fi optimization and seeing how that goes. It's under advanced settings when setting up your wifi connection. Hopefully this is the issue, since wi-fi optimization is intended to save battery life.
Update:
So turning off wifi optimization worked out for me and now my emails come promptly. The BBM issue was BBM itself. You might wanna do a reset afterwards.

[Completed] [Q] CM 12 SMS Issues

Hello guys,
Alright I am having an issue with my SMS. I currently have a Note 4 on Sprint. I can receive SMS messages, but cannot send them. I can send and receive MMS, and have no issues placing phone calls or using data. The only issue that I am running into is responding to SMS messages. I am currently running the most recent CM 12 nightly, but have tried reverting to older nightlies to see if the issue still persists. It does. Things that I have tried:
- Rebooting phone
- Reflashing nightly
- Data wipes
- Updating the ISMS
I've spent the last few hours looking at similar problems and the way that they have resolved them is by disabling Google Voice. Well, I don't have Google Voice on my phone and have no way of disabling this.
The kicker to all of this is when I wipe and reinstall my nightly, everything will work (send and receive SMS) until I shut off my phone or flash a new nightly (or until my phone dies). So I'm trying to figure out what is going on. If you have any ideas or have come across a reliable and recent solution let me know.
Thanks!
JimmyFallon said:
Hello guys,
Alright I am having an issue with my SMS. I currently have a Note 4 on Sprint. I can receive SMS messages, but cannot send them. I can send and receive MMS, and have no issues placing phone calls or using data. The only issue that I am running into is responding to SMS messages. I am currently running the most recent CM 12 nightly, but have tried reverting to older nightlies to see if the issue still persists. It does. Things that I have tried:
- Rebooting phone
- Reflashing nightly
- Data wipes
- Updating the ISMS
I've spent the last few hours looking at similar problems and the way that they have resolved them is by disabling Google Voice. Well, I don't have Google Voice on my phone and have no way of disabling this.
The kicker to all of this is when I wipe and reinstall my nightly, everything will work (send and receive SMS) until I shut off my phone or flash a new nightly (or until my phone dies). So I'm trying to figure out what is going on. If you have any ideas or have come across a reliable and recent solution let me know.
Thanks!
Click to expand...
Click to collapse
I have also tried different messaging apps (Textra, Hangouts, etc.) Still no luck.
Thread closed as user already founded the right place for ask.
http://forum.xda-developers.com/note-4-sprint/help/sms-error-cm12-t3088541

Wifi turns off when screen is locked

So a couple of months ago this started happening. I was running 5.0.1 and now I´m on 5.1 and it is the same.
Wifi is set to "always on". If the phone is blocked for a short time wifi works fine but if I don´t keep unblocking the screen it just turns off. It turns on automatically when I unlock the phone. This happens in any wifi network.
I know it´s more energy efficient this way but this is really anoying when having a phonecall over the internet, when using spotify or just when receiving whatsapp messages.
I did not wait for the OTA updates. I rooted my Moto G XT1032 to update from kitkat using the brazilian rom. I also used the GPE method to update to 5.1
Did I do something wrong? Is this a known lollipop issue? Any pointers? So far I´ve only found a couple of solutions involving installing a 3rd party app.
Thanks!
Try to flash a new ROM,wifi set and installing a third party app are two usual ways causing this problem ,if you are sure you have set right ,I think it is a ROM problem. Sorry for my English.

Notification or sync issue after Android 10 Update

I installed the update last week and it runs fine, so far the phone seems smooth. But I have a really annoying issue with Signal Messenger and sometimes K9 Mail only showing new messages/mail when I open the app.
I have disabled battery optimization, enabled background access and checked all the notification settings, which seem fine to me. After trying around with the OTA update I even reset the whole phone and reinstalled everything from scratch, but the issue remains. Signal is my main messenger and I don't want to have to check manually every few minutes in order not to miss any messages. Any suggestions, anyone else with this problem?
Edit: I just found out that WhatsApp has the same problem, I just don't use it as much as Signal...

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