Auto Rotate Issue - Galaxy S6 Q&A, Help & Troubleshooting

My wife's S6 auto rotation stopped working. We tried various workarounds and suggested solutions. We eventually found it to be a hardware issue, and it sounds like it's something common for the S6 Edge folks.
If you're experiencing issues with auto rotation, quickly do a hardware check by dialing *#0*#, tap sensor, and if the "X" is stuck on -32768, then exchange for a new one. I got on T-Mobile chat, skipped all the BS and mentioned my “X” is stuck on -32768, and customer service said they're overnighting a new device. :good: No questions asked, so guessing they're aware of the hardware issue.

Related

How do I fix my screen rotation?

I just purchased my Samsung galaxy S7 yesterday and the screen rotation worked fine until today, the screen rotation did not work at all so I started looking for a way to fix it(factory reset, restart, making sure I had auto rotation activated, tried scanning the gyroscope sensor but it failed) without having to make my own post but here we are, what do you think I can do to fix this?
As its a day old I would return the phone to the store. you've done more than I would have if it's that new.
Looks like a hardware issue, since it exists even after a restart.
do check your rotation setting

ghost/phantom touch issue in 1+7pro not solved

I have reading the forum and tried contacting 1+7 also but they just say switch off nfc and so on but till today (1 month since I bought it ) I still have the problem . while making a call it goes on hold or connects another call or something or the other happens and the other person gets irritated as if I am doing on purpose. I am still unable to solve this will changing rom be the solution or can someone please help I am fed up with this instrument
My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.
will try out can you advice reset sensors apps
jonsat said:
My 2 cents... are you sure that it's a ghost touch issue? To me it seems more a proximity sensor trouble... it is possible that, while in call, screen doesn't go off (or wake up while you're talking) and your ear triggers commands at random.
Try to check that your screen remains black while in call, else you could try to reset sensors with one of the apps available on Play Store.
BTW: I had a similar problem one or two times, but maybe because I wasn't so near the phone while I was talking.
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Click to collapse
will try out can you advice reset sensors apps
Issue is back again after 9.5.9 update.
IEESH said:
will try out can you advice reset sensors apps
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Click to collapse
Search for "Proximity sensor reset" or similar names. Usually apps like that needs root privileges, btw.
I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.
Superguy said:
I've had problems with the screen waking up and then causing problems while in call too. This while it's still against my face. Apparently touching my face makes it go into other apps and causes problems. I've had it go into airplane mode, mute and do other weird stuff.
I've had the screen go crazy with multiple chains of taps too, especially while holding it in landscape mode.
Turning the refresh rate down to 60 Hz helped some, but the problem's still there.
I think there's something jacked in their implementation. I came from an S8 that had a curved screen and I never had the phantom tap problems I have with this thing.
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Disabling double tap to wake resolved my screen wakeup during calls issue...
UPG to 9.5.10 Plz - Issue has disappeared again.
ram4ufriends said:
Disabling double tap to wake resolved my screen wakeup during calls issue...
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Click to collapse
I'll try that, but I don't think I have that enabled. I disabled NFC for the other tap issues and that helped some.
I really wish there was a screen calibration tool. Samsung curved screens have none of these issues.
Do you have a dirty screen protector?
This is a known bug with the proximity sensor, although, actually, I believe the root cause is something else.
Screen does go black, which indicates the proximity sensor is working and recognizes your face is near... But input is still allowed (meaning it does not lock it).
As a result, during a call your face/ear will press whatever is underneath and trigger random actions.
I believe (I hope?) that OnePlus is aware of this issue and they issue a fix.
I think it was briefly fixed for 9.5.9 and then reverted on 9.5.10 since it introduced other issues.
Quality control has been a bit subpar on the OnePlus 7 Pro builds when compared to my previous OnePlus phones...

Ghost touches SM-N770F, ANdroid 10.

Hello folks, I have encountered very annoying problem with my new Note 10 lite - random ghost touches across screen. I looked up similar topic on another Samsung phone but offered solutions didn't work for me.
https://forum.xda-developers.com/galaxy-a70/help/ghost-touch-t3927693 I was following this but no luck. Factory reset doesn't help either. I enabled "Show taps" in developer options to see that there are unwanted touches. Also, it all works perfectly with S Pen. Is it software issue or failed hardware?
Regarding warranty - it would be hassle to replicate this behaviour on demand due to totally random occurance.
Help meeeeeee :crying:
Don't have this problem on mine !
I've got the same problem, only 2g/3g works fine, 4g did a lot of ghosts touches. Not solved yet.

I just Installed android 10 May Update (52.1.A.2.1)

So, what the title says, I just downloaded it from xpirifirm and Installed it using flashtool, am hoping to fix the problem with voice messages from WhatsApp and messenger as well (basically 1 in 10 voice messages I send go silent in the middle of the recording), there is not a changelog from Sony but they never give any so I hope this could be more than just a security patch, I want to know if any of you have installed it and if you have noticed any fix, thanks, If I find out something I will tell you. Thanks for reading.
Well, sadly I couldn't fix the issue with the voice notes, but I disabled the "ok Google" feature from the Google assistant and I haven't had any problem with voicenotes anymore, let's see if it stays like that.
It didnt solved the problem, I plan to go back to android 9
Does not feel any fix, but so frustrating 'couse battery capability is much much worse...
I think the fingerprint at least is faster and more reliable.
ferluna18 said:
So, what the title says, I just downloaded it from xpirifirm and Installed it using flashtool, am hoping to fix the problem with voice messages from WhatsApp and messenger as well (basically 1 in 10 voice messages I send go silent in the middle of the recording), there is not a changelog from Sony but they never give any so I hope this could be more than just a security patch, I want to know if any of you have installed it and if you have noticed any fix, thanks, If I find out something I will tell you. Thanks for reading.
Click to expand...
Click to collapse
I fixed the voice messages disabling the feedback tactile of 3 under screen buttons
Did the upgrade change your GPS functionality? Since the day I updated, my phone started drifting. I have 25 kilometers displacement on a day staying permanently at my home office. Compared to 0.5 kilometers before the update.
I didn't understand how you fixed the voice messages, can you be more specific?
Hey guys, it's July 9th and the last firmware released for xperia xz2 is 52.1.A.2.1, will Sony stop supporting this device or what? Btw my cellphone has now a ghost touch.
ferluna18 said:
Btw my cellphone has now a ghost touch.
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Click to collapse
Same for me! Just about a week or so, I am annoyed by the quick settings bar being occasionally pulled from top while typing on the keyboard or working in apps. With the "Show taps" option turned on from the developer settings, I can clearly see that the device sometimes detects an extra tap (draws the corresponding circle) at the very top of the screen right after I tap somewhere else. This activates the system bar and switches the focus from the app. This only happened before with the screen very dirty or wet (i.e. in the rain). However, this time cleaning it and rebooting the system didn't help. My initial idea was that I could have damaged the screen sensors or other hardware somehow. But this might be instead a planned action to support the upcoming models' sales Interestingly, there was no software update accompanying the behaviour change — seems like there are some remotely controlled sensor options their engineers could be playing around.
sersel2 said:
Same for me! Just about a week or so, I am annoyed by the quick settings bar being occasionally pulled from top while typing on the keyboard or working in apps. With the "Show taps" option turned on from the developer settings, I can clearly see that the device sometimes detects an extra tap (draws the corresponding circle) at the very top of the screen right after I tap somewhere else. This activates the system bar and switches the focus from the app. This only happened before with the screen very dirty or wet (i.e. in the rain). However, this time cleaning it and rebooting the system didn't help. My initial idea was that I could have damaged the screen sensors or other hardware somehow. But this might be instead a planned action to support the upcoming models' sales Interestingly, there was no software update accompanying the behaviour change — seems like there are some remotely controlled sensor options their engineers could be playing around.
Click to expand...
Click to collapse
Thanks for sharing your experience, well I still have the ghost touch but now occurs more often and I have had another issue since some months ago ad well and tje thing is that sometimes the proximity sensor "detects" it's being covered and makes the screen flash several times during a call or hearing voice notes in whatsap, sometimes the failure is as bad that I have to restart the phone, I don't know what could be causing this problem but I have to say that I have dropped some water in my cellphone in the past two or three times, and I don't know, maybe some of this water came into the phone through the earpiece and messed with the upper part of the screen and the other sensor up there, my phone os almost a year old now, Do you guys think it might mot be water resistant anymore? And btw, have you dropped water in the phone as well? Thanks for reading.

Android Auto issues on ColourOS11

Ever since updating to ColourOS11, android auto has been freezing on me when the screen is off however activating the screen will unfreeze it.
Is anyone else experiencing this or if anyone knows a fix besides 30m screen timeout.
The issue's been mentioned on a couple of other threads, from what I've read it seems to be a Android 11 issue in general, not just limited to Oppo / ColorOS. Haven't seen a way to fix this so far, seems like one has to wait for an update to fix it and until then keep the screen on...
Craphead said:
The issue's been mentioned on a couple of other threads, from what I've read it seems to be a Android 11 issue in general, not just limited to Oppo / ColorOS. Haven't seen a way to fix this so far, seems like one has to wait for an update to fix it and until then keep the screen on...
Click to expand...
Click to collapse
Yea I had a look through some other threads. Turning off AOD and Fingerprint while screen off seems to somewhat work abiet still glitchly. Been in contact with Oppo who seems to only want me to send the phone into the service centre but I am waiting for Christmas break to be over and send it then otherwise hopefully a update by then but doubts.
I just had the issue, but by leaving it plugged in and letting the connection time out, it reset and connected. Took about a minute.
I finally got the ColorOS 11 update and now Android Auto is having this issue. Really rather annoying as I've only just got a new car and had Android Auto so was enjoying it!
Basically same issue where the car screen just locks up until you unlock the phone screen (i still get audio prompts for directions in google maps etc so Android Auto is still running). Seems to be a standoff between the OEM's and Google. Looking at other forums some OnePlus phones have the same issue (BBK group thing perhaps!)
Google answer...
[FAQ] Can't connect to Android Auto on Android 11 - Android Auto Community
support.google.com
I solved this issue going into developer options and activating the "keep screen on while charging" mode. The display will remain on, but with a very low brightness level.

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