Nearby wifi portal causes constant reboots/restarts - Galaxy S6 Q&A, Help & Troubleshooting

Hi, I am trying to get an idea of how many people this is affecting.
I am on my second T-Mobile Galaxy S6. The first unit had a hardware camera defect as well as this wifi bug. I had them replace it and the new unit's camera is good but it has the same wifi issue. Here's what happens:
When I go to an area with an "open" wifi network, a notification pops up on my screen that says "Click here to connect to null." What's strange is I have almost all wifi features off, particularly "Network notification." It should not tell me when any network is available. I also have "Allow Always Scanning" off as well as Wifi Calling disabled (not that relevant). Anyway, once this happens, I have about 2 seconds to turn off wifi or else the phone will reboot. It's a "soft" restart though, meaning it shows the Samsung and T-Mobile logo then is back on again within 5-10 seconds and fully "booted" within 30 seconds. This will keep happening until I turn off wifi.
It's not just any wifi connection that will cause the issue. I think it has to be an "open" connection that uses a portal for authentication (think universities, hotels, airports, etc). Recently, I clicked on one of the notifications (connect ot null) and saw a Cisco portal. I am not sure if it's isolated to Cisco AP's
I have found about 4 people so far that have reported this issue. I am guessing we are not the only ones. I am guessing it's a software issue.
Have you seen this?

Yes, I have the exact same issue. Sadly I dont know why it's doing it or how to prevent it. I'm located in the Netherlands and when I click login the browser directs me to a KPN Fon login page.

Stolper said:
Yes, I have the exact same issue. Sadly I dont know why it's doing it or how to prevent it. I'm located in the Netherlands and when I click login the browser directs me to a KPN Fon login page.
Click to expand...
Click to collapse
I am very confused what's causing this. Can you confirm what settings you have enabled or disabled? Wifi calling, advanced switching, always scanning, etc? I disable everything and still get it. So it seems like it's not just Cisco login pages. It's also FON. Do you have any areas in your city that have public wifi hotspots with login pages like McDonald's or Starbucks or a university? It'd be great to see if it happens at those locations too.

I don't have wifi calling, advanced switching is disabled, always scanning is on, keep wifi alive in sleep is on. I will check when in the neighborhood of public wifi spots. to see what's happening. Only solution for me now is not using wifi, but that's not very desirable. Have you contacted Samsung about the problem?

Stolper said:
I don't have wifi calling, advanced switching is disabled, always scanning is on, keep wifi alive in sleep is on. I will check when in the neighborhood of public wifi spots. to see what's happening. Only solution for me now is not using wifi, but that's not very desirable. Have you contacted Samsung about the problem?
Click to expand...
Click to collapse
Yes they told me the same things you'd expect. First they said to restart the device. Then clear cache. Then try safe mode. Then finally to do a factory restore. None of these items work. Just curious, is there any way you can easily give me a dump (plain text list) of your apps installed, in a PM? I wonder if it's something software related. I can do the same but I just need to find a tool that can do it.
Edit: I found an app called "List My Apps" in the Play Store. I can't link you because I don't have enough posts under my name. Hopefully I can send you a PM with my list to compare.

wifi null and reboot Samsung galaxy s6
I have the same problem like other guys. My S6 reboot continously when the wifi is on and I am I'm the City ( Zürich -Switzerland)
Then only solution was to switch of the wi fi.
Anybody else expierencing the same issue?
Regards

I'm having the exact same issue. AT&T Galaxy S6 in Southern California.

How do we get this fixed? It's not limited to a provider (that's good).
I already exchanged a unit for the camera issue. I think I am probably past my date for another exchange and quite frankly the first one was such a pain to go through, I'd prefer not to. Anyone have any ideas? I am guessing it's some sort of software issue. Something trips it up when the phone is near a captive portal.

I'm not sure swapping units will help. I did that but it didn't fix it sadly. I contacted SamsungNL and they told me to go to a Samsung repair center to show them the problem. I will try to do that next week. Until then, mobile data only.

Hi guys,
I have contacted Samsung UK and they told me to bring the phone back and ask for a new one. This is not normal and we need a replace.
In the meantime I have try to install FXR wifi Fix and Rescue from play store. Did a reset of my WiFi with this app and since then Its working everything ok. No more Reboots in the last 5 Hours. I was also in public and crossed a lot of open networks but did not report more this issue.
Give it a try.
Regards

damigor said:
Hi guys,
I have contacted Samsung UK and they told me to bring the phone back and ask for a new one. This is not normal and we need a replace.
In the meantime I have try to install FXR wifi Fix and Rescue from play store. Did a reset of my WiFi with this app and since then Its working everything ok. No more Reboots in the last 5 Hours. I was also in public and crossed a lot of open networks but did not report more this issue.
Give it a try.
Regards
Click to expand...
Click to collapse
Samsung UK support are idiots. Seriously, they tell you to return the device for software faults. I contacted them about the LTE signal showing incorrect in the settings, a clear software fault, they said to return the device.
Honestly, Samsung support is useless.

I think no way to stop it atm bcoz it is a software issue, we'll need to wait for an update. I think the baseband of wifi/bluetooth is still not stable, today I heavily played with bluetooth and got a soft reboot too.
Luckily, my HK firmware got no wifi calling and any bugs, my wifi is fine.

damigor said:
Hi guys,
I have contacted Samsung UK and they told me to bring the phone back and ask for a new one. This is not normal and we need a replace.
In the meantime I have try to install FXR wifi Fix and Rescue from play store. Did a reset of my WiFi with this app and since then Its working everything ok. No more Reboots in the last 5 Hours. I was also in public and crossed a lot of open networks but did not report more this issue.
Give it a try.
Regards
Click to expand...
Click to collapse
This seems to be working. I also ran it and it fixed the problem. I think this points towards a faulty wifi database or something.

damigor said:
Hi guys,
I have contacted Samsung UK and they told me to bring the phone back and ask for a new one. This is not normal and we need a replace.
In the meantime I have try to install FXR wifi Fix and Rescue from play store. Did a reset of my WiFi with this app and since then Its working everything ok. No more Reboots in the last 5 Hours. I was also in public and crossed a lot of open networks but did not report more this issue.
Give it a try.
Regards
Click to expand...
Click to collapse
Thanks for posting this. It's the first attempt at a solution I have found. I am going to have to agree with others and say that replacing your device did nothing to help solve the issue. I think its a software issue, perhaps with the wifi drivers or database. I tried running FXR but I won't know if it worked til I get near a captive portal. Keep this thread going guys. This problem is frustrating as heck.

So guys,
I am Happy. In the last week (After I ran the FXR app) looks like the problem is solved for me. No one reboot and any problem with. Null or open networks.

Got 920f model but im not sure is the wifi problem on my phone or not. Phone keep rebooting itself in my pocket. 10 reboots minimum during the day. Tryed flashing another rom but same nothing changet. Not sure its a hardware problem or software.

Will a replacement fix this issue? I'm about to do it tomorrow. But I'd rather not do it if it's not necessary.
UPDATE: I replaced the phone, it did not fix the issue. Seems like we need to wait for an update, unless I am extremely unlucky.

PHPanos said:
Will a replacement fix this issue? I'm about to do it tomorrow. But I'd rather not do it if it's not necessary.
UPDATE: I replaced the phone, it did not fix the issue. Seems like we need to wait for an update, unless I am extremely unlucky.
Click to expand...
Click to collapse
Did you ran the FXR app suggested by @damigor? That fixed it for me.

Stolper said:
Did you ran the FXR app suggested by @damigor? That fixed it for me.
Click to expand...
Click to collapse
I totally missed that post. Trying it right now. I will report back if it worked or not.
Thanks!

Stolper said:
Did you ran the FXR app suggested by @damigor? That fixed it for me.
Click to expand...
Click to collapse
I took replaced my device, but for a real camera issue, not the wifi bug. I agree with Stolpler, running the FXR app completely fixed the issue for me.
For those new to this thread/issue, let me try to explain what's going on and why a phone replacement doesn't work.
The issue is entirely software and I think what's happening is that for some reason, a small amount of us have some corrupted entries in our wireless login database. We all know that if you get a new Android phone and sign into your Google account, all your saved wifi credentials (home, work, school, etc) will be automatically migrated over. That's why you don't have to re-enter your wifi password. For some reason, one of these entries must have gotten corrupted for some reason. Another possibility is for some reason, the way the S6 expects the data/format is different than how Android normally stores it. So say you had an entry from your Nexus 5 for a hotel login. Then now that you're on your S6, it tries to read it and it doesn't like the format so it blows up.
Now, the reason why a phone swap won't work is the moment you sign in with your Google account, it will transfer over your wifi database/settings. If you get a new phone but don't login (ever) to your Google account, I bet the wifi issue would not exist.
With all that said, really, go download and try the FXR fix. It works, it really does.

Related

Wifi problem just reared its ugly head after 48 hours with official Froyo

I may have bragged too soon on good ol' official Froyo. I had a smooth install and the only problem I've noticed is the messed up Quick Office deal like most others. Today I just had another problem start.
I've been using my secured home wifi network fine, but for some reason the Captivate will no longer connect to it. I've tried doing a battery pull, turning the phone off and back on, and even completely removing the home network from the list and then putting it back in. I'm sure the password is correct. It just sits there, saying "Obtaining IP address". It retries several attempts, and eventually gives up and lists my home network in the list as "Disabled"
This is significant suckage!
Sent from my SAMSUNG-SGH-I897 using XDA App
I had similar problem try unplugging router and plugging back in
Bless your heart! That did it! I just read on the AT&T forums that someone else had the exact same problem and he did a factory reset of his phone which fixed it. I was hoping I wouldn't have to go there
I found an easy solution to the problem. Open Allshare, then you should be good to go.
After opening Allshare, hit connect.
Yes sometimes power cycling the router is all that is needed. I notice this with laptop sometimes too.
kb0npw said:
Bless your heart! That did it! I just read on the AT&T forums that someone else had the exact same problem and he did a factory reset of his phone which fixed it. I was hoping I wouldn't have to go there
Click to expand...
Click to collapse
Yeah that was me...
I tried everything else before the factory reset, but the reset fixed it, now I've got wi-fi with no problems
If you do a factory reset, I realize you have to reinstall all your apps, but what about the ones I paid for? Will I have to purchase those again? I'm thinking of doing one just because I think it will smooth things out and get rid of a couple of weird quirks like the Quick Office icon problem.
kb0npw said:
If you do a factory reset, I realize you have to reinstall all your apps, but what about the ones I paid for? Will I have to purchase those again? I'm thinking of doing one just because I think it will smooth things out and get rid of a couple of weird quirks like the Quick Office icon problem.
Click to expand...
Click to collapse
anything you purchase with your google account is tied to your google account. you dont have to re-buy those...for any phone that you log into your google account.
Has anyone tried my fix? Sure beats having tofactory reset...I'm just sayin.
Sent from my SAMSUNG-SGH-I897 using XDA App
yamabigdog said:
Has anyone tried my fix? Sure beats having tofactory reset...I'm just sayin.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
It works, but you have to do it every time, so it's more of a workaround than a fix.
I had an issue with connecting to one of my work wifi routers (would just sit there saying 'obtaining IP address' but never would connect) and could not fix it until I tried using "FXR WiFi Fix and rescue" app from the market. Free app, will erase ALL of your saved WiFi data so make sure you have your passwords for encrypted networks, but this fixed it with one click and a reboot. Seems to connect faster to the networks now as well. I had a similar problem after the previous update that went out OTA and had to reset the phone for that one.
I thought about trying this app, as my wifi issue returned today. I thought I had gotten rid of it by doing the factory reset, but alas it's back. I'm really contemplating a custom ROM more and more every day. I just don't know which one to go with that will provide everything I need. This app sure asks for a lot of permissions, so I'm sort of leary about istalling it.
Welp, I bit the bullet and tried the FXR app. No dice for me. I'm waiting for the wife to get done surfing so I can try a router power cycle. If that doesn't work, I'm looking at my second factory reset in less than a week. Froyo, you suck! I never had wifi issues until I upgraded to 2.2. What I can't understand is, why some of my issues are better, yet some are worse. Is it that difficult for these idiots to figure it out?
Just going to throw something out there, that I noticed yesterday. I'm on a custom ROM, but I noticed some pretty flaky results to my wifi, but only when I was using the modified TouchWiz launcher. The wifi had trouble connecting, and wouldn't sleep. The notification dropdown widget wouldn't control it. Then I switched to Go Launcher EX, and the behavior stopped.
Check another launcher, and see if that makes a difference. Sure, it's a longshot, but I'll be interested to see if the stock TW has the same issue as the modded version.
I was having the same wifi problem after updating firmware to official 2.2 kb1. I used fxr and now wifi connection works great.
byteme2008 said:
I had an issue with connecting to one of my work wifi routers (would just sit there saying 'obtaining IP address' but never would connect) and could not fix it until I tried using "FXR WiFi Fix and rescue" app from the market. Free app, will erase ALL of your saved WiFi data so make sure you have your passwords for encrypted networks, but this fixed it with one click and a reboot. Seems to connect faster to the networks now as well. I had a similar problem after the previous update that went out OTA and had to reset the phone for that one.
Click to expand...
Click to collapse
Seems to have worked great for me. Thank you for the app find!
Hello! I had the same problem wifi and use the "FXR WiFi fix and rescue" program stopped deleting profiles anyone have a solution?

Need Help, Possible new WP7 WIFI bug?

(This is not device specific errors.)
HTC HD7, used for 2 months. From 2 days ago. basically stopped connecting to WiFi networks with NEW names. As soon as taping on the new network, it goes to 'connection unsuccessful' error instantly. (Not even trying to connect), while my other devices working fine on these networks. The phone is actually able to connect to any other wifi network it had previously remembered (SSIDs like linksys, netgear, even other hotel wifis, coffee wifis,). I have tried at least 10 different new wifi network, the phone simply refused to connect..
Note with 'secured network', phone asks for a password, but as soon as taping 'done', error message appearing straight away (connection unsuccessful, note, if typed wrong password, does give a different error, 'invalid password') and ask to retype password. Note, this is not due to wrong password, the password has been thoroughly tested.)
Any ideas?? I have been travelling a lot with my phone these two months. Like 10 different cities...imagine the number of wifi profiles saved in my phone?? like 100+?? The windows phone give up on me?? Comeon....my iphone has not done that in 3 years....
Additional note, the tested networks are 802.11b/g not n. So should be fine......
Since this HALF BUILT windows phone 7 SW does not have other useful menus that allow me to explore a bit further in the phone. All I can do is just restart wifi, phone.....I do not want to reset..BTW, the SW does not offer reset setting option...only reset whole phone.....?
Possible solution:
1. I have read through this forum. Looks like it is possible to play with the registry files (to remove some of the wifi profiles)?
2. When I get home, I will change my home router to the SSIDs that the phone might have connected to and delete them when they pop up to free some space. This way, I should be able to verify my theory!
If you long press a remembered wifi profile, you get the option to delete it
Yes, of cuz. But u have to let the remembered network to appear in your list in the first place? How do you do that when u r travelling around?
This is just ridiculous.
I am seeking methods outside what I mentioned above.
Waiting for someone to help here...
I have tried to change my home network SSID to those the phone had previously remembered and made some discovery.
Basically the phone is able to connect to thos old SSID given they are unsecured. I was also able to delete those profiles...
However, here is the however, after deleting several old profiles, I still was not able to connect to new wifi network...And what was worse, after restarting the phone, I cannot connect to the previous SSID I have just deleted....
Basically, the phone has stopped accepting new Wifi profiles....This is some serious software bug.
A SW that is full of BUG and no fixes and no one cares...
OaG_sGm said:
A SW that is full of BUG and no fixes and no one cares...
Click to expand...
Click to collapse
I imagine Microsoft tech support would care if you called them.
The only thing you can try is to hard reset.
Sent from my OMNIA7 using Board Express
OaG_sGm said:
A SW that is full of BUG and no fixes and no one cares...
Click to expand...
Click to collapse
I didn't realize we worked for MS. Like most severe smartphone problems, you need to hard reset. If you talk to MS support they will tell you that, if you call the OEm, they will tell you that as well.
edit: and how do you know this isn't device specific?
The OP is correct. There is no way to delete remembered wifi networks without actually being in its vicinity. I have had this problem. Sometimes, a soft reset fixes the problem. Other times, I delete the network, then try reconnecting. Other times, if the router is accessible, a quick power rest fixes the problem. Also, sometimes, connecting to another network, deleting it, and then reconnecting back to the desired network solves the problem.
However, there are times that the wifi simply refuses to connect no matter what.
This looks more like an software problem. But I should not have said it is not a device specific problem 100%.
Till today, I have used Tune to backup my pictures...but have not decided to reset it yet. Cuz a lot of things need to be manually restored..
I think I will wait for the first important update come out and see if that fixes anything.
All of these arises because the OS is like a rush job, a lot of functions and menus simply does not exist.....
My phone still refuses to connect to ANY NEW wifi network. Including the one it remembered (if I delete them)
This problem has not been solved still. Just wondering is any body else having the same problem?
just ride off wp7, go for android htc desire hd,this thred will go for soooooooo many pages until you get solved your problem.please dont waist your time here like me.
This problem has been FIXED with March update!!! Now the phone runs faster and there are heaps of apps. Now I am waiting for flash and skype api etc...

WiFi does not reconnect (Android Issue #58230)

EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
EDIT #2: I spoke to a Google rep a second time and they decided that since my factory reset did not fix the issue, they were sending me a replacement unit. I'll update this when I get the new unit and see if it still has the WiFi issue or not.
EDIT:So this issue seems to have garnered some attention in the 4.3 release of Android, and a handful of Nexus 5 owners have already reported the same issue (myself included)
https://code.google.com/p/android/issues/detail?id=58230
(Sorry, I can't post outside links because I'm a new user)
So if you have a similar problem, feel free to star and add your own comments.
I happened to have the same problem......not sure if this is a hardware problem or not.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Ah, I see. Well, I've narrowed the process to simply toggling the WiFi on and off, rather than having to reboot the phone. It's still occurring though.
If I manually disconnect and then reconnect to a router however, this problem doesn't seem to happen. It's only when I exit a router's range that I have to do a WiFi on and off cycle.
Sent from my Nexus 5 using xda app-developers app
Oh, and I notice that the perceived signal strength drops when I try to reconnect to my router. Again, toggling the WiFi on and off allows the Nexus 5 to immediately connect to the router.
I hope this is a software issue.
Sent from my Nexus 5 using xda app-developers app
Hm..Toggling wifi on and off doesn't seem to work for me...It hangs in connecting for a few seconds and then goes back to saved... I still have to turn off/on the phone before it can connect to a different wifi hotspot..
I've got the same problem: switching wifi networks, from home to work and viceversa, my N5 doesn't connect. It needs a reboot.
Ciao.
I edited my original post with a link to the AOSP issue tracker concerning this problem. I also contacted Google concerning this and they just said to do a factory reset... To no avail.
Sent from my Nexus 5 using xda app-developers app
This evening, before entering home, I switch off WiFi, then I toogled airplane mode, I toogled WiFi on, and I got connection perfectly working.
Sent from my Nexus 5 using xda app-developers app
Interestingly, when first resetting the phone, I had to toggle Airplane mode in order to reconnect. However, eventually I can just toggle WiFi and it works fine. I'm not sure where the change occurred, unfortunately.
Hopefully my replacement phone doesn't exhibit this issue. Will update this, as mentioned in the initial post, when I get it. I still think it's a software problem, however, since folks that had 4.2 and updated to 4.3 suddenly experienced this issue.
So I'm starting to have this EXACT problem myself. I have a very strong signal for my home wifi and it's basically dropping to poor when I try to connect. After displaying Connecting/Saved several times, it still fails to work. I have tried rebooting it several times, toggling wifi and airplane mode, to no avail. Funny thing is, my work and home wifi have been working perfectly prior to this.
It wasn't until tonight that I started to have any problems. I moved some files through USB, just some stuff from my nexus 4, rebooted about 15 minutes later, and I couldn't get wifi after the reboot. Weird.
EDIT: I've tried a plain factory reset, didn't work. I ended up flashing the factory image, still didn't work. I'm not sure how WiFi just STOPPED working for me. Contemplating an RMA... I really hope someone comes up with something, seeing as I have a perfect screen and none of the other defects listed before.
This may be a fix!
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.
pinksoviet said:
Hey guys, so I've been keeping up with two AOSP issue trackers
https://code.google.com/p/android/issues/detail?id=58230
https://code.google.com/p/android/issues/detail?id=61945
And in the second link (Issue #61945), scroll down to post #9 Ryan, and he details what he's tried in terms of doing a factory reset WITHOUT having Google automatically restore data and settings. I've documented my results trying this, and it seems (at this early stage of my testing) rather promising.
Like Ryan said, it seems like it's restoring some WiFi settings that may not play well with 4.4 (and maybe even 4.3 for those exhibiting this issue as detailed in the first link (issue #58230))
So here's what I did so that Google would not restore the WiFi settings. Unfortunately, this does mean you may have to manually reinstall your apps and re-input your data by hand.
What I did:
1. Go to Backup & reset
2. UNCHECK "Back up my data" and "Automatic restore"
3. Perform Factory reset
4. After resetting and prompted to do so, input WiFi router credentials to connect to WiFi
5. Skipped logging into existing Google account
6. Skipped making a new Google account
7. After reaching Android homescreen, I manually added my existing Google account
I have a feeling that steps 5-7 are unnecessary, but I did that just to make sure it wouldn't try to restore any of the data.
It's been working so far, but I haven't been able to test it out much since I'm a school currently and it has blanket WiFi coverage (difficult to go out of range). However, I will add that the signal seems stronger than before, AND it's more difficult to lose WiFi signal now than before. Like, nearly impossible here.
Let me know how it goes for y'all. Hope this works.
Oh, and perhaps try
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
before you do the factory reset. It may or may not work (one person said it did). I haven't tried it though, but if it works, it'll save you the trouble of having to do a factory reset.
Click to expand...
Click to collapse
i have gone as far as complete factory reset
fresh install
not connection to google at all
so no previous settings
no sim card
nothing
just android 4.4 stock and a wifi connection
the issue still exists
5ghz seems to work fine but 2.4 connects/disconnects like a yoyo even though the connection strength is at full
pinksoviet said:
EDIT BELOW:
Hey y'all, I recently got a Nexus 5 and I've been having issues with WiFi reception. I've read the other threads concerning the inability to connect, but I can easily connect to a wireless router the first time.
It's when I disconnect from one specific router and try to access another one that I run into issues. It simply hangs in Connecting, and then just reverts to Saved. The only way for the phone to connect to a router is for me to reboot it, in which case it does so quickly.
I was wondering if anyone had any insight into tackling this problem, or if it's an inherent software issue. This occurs both at home and at school, where I move from building to building (switch routers), but the login credentials are the same.
Thanks!
Click to expand...
Click to collapse
I'm having the same problem, my connection is strong, but I can not reconnect to any network ... this is really annoying. I need you to help me with something: is there any way to eliminate all current wifi settings without making a factory reset?
I will wait for a fix until december, if not, I will send my phone to rma...
I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!
rogem_kk said:
I ended up going with the bricked kernel and this issue has disappeared (at least for now). Been stable without any signal drops or wifi reconnect issues for solid 2 days. It is a record!
Click to expand...
Click to collapse
are you on a particular release version of bricked
im just about to try 11/17
will report back
---------- Post added at 09:52 PM ---------- Previous post was at 09:44 PM ----------
----
getting same problem with bricked
2.4g keeps dropping and reconnection
5g works no problem
Have anyone tried to install cyanogen or any other rom in order to fix this issue?
donchele said:
Have anyone tried to install cyanogen or any other rom in order to fix this issue?
Click to expand...
Click to collapse
tried 2 different varieties of cm
issue still exists
I have also seen this on my device that I just received on the 15th. The wifi seems to drop out and re-connect after a while... But, my other, older android devices do not show this issue. After reviewing the previous post about NOT restoring from google.. and creating a fresh install.. I am beginning to suspect if that was the case. I was hoping that keeping it stock and not messing around with kernels and roms was one of the best features of a nexus device. I really hope google provides an update to fix this.
So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
pinksoviet said:
So just a quick update. I didn't restore from Google on my second device and the WiFi had been fine for close to a week now.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i didnt restore either
i didnt even setup a google account at all
and havent put in a sim
straight wifi-no account
issue persists
i have tried basically every rom and kernel
yes, including stock
currently on stock

Issues with Verizon V50

Folks,
I have been having some very annoying issues with my LG V50 and was wondering if anyone else has.
I have been having issues getting Hot Spot to work. It has only worked for a very brief time since I got the phone. It is working now though. I get an error about Tethering Functionality not working right now and to try again later.
I called Verizon and 1st level was unable to diagnose it and they opened a ticket. This was 4 days ago and Verizon has not contacted me.
I also had another issue which I've now discovered is related to my Hot Spot issue. So, I use an app called TuneIn Radio Pro. That app keeps thinking that I don't have network connectivity. (On cellular....on wifi it works). I've since discovered that when my Hot Spot works, that app works. When hot spot doesn't work that app also doesn't. I run speedtests and it connects. I seemingly have internet connectivity but interestingly I also cannot access tunein's web page from Chrome. But I can get to other sites. Seemed like a DNS issue but since it is working now, (and I have time) I can't test it.
Again, right now, Hot Spot is working. It has only worked for the last 4 hours and part of one other day since I got the phone 6 days ago.
Another issue (which I am hoping is a setting)....Voice input does not work when connected to bluetooth. So "OK Google" or voice input (Google) via the keyboard does not work.
Any thoughts?
I just tried setting up a hotspot and it seems there are quite a few more options than I had on my V30. I did get it to work once I chose to "unhide my phone" under the setup options. There's also a timeout due to inactivity, share wifi instead of mobile data, and the ability to block connections. I guess it's possible one of these could be giving you an problem. I would think if you have the share wifi selected but you're not connected to wifi that might create a problem...just guessing
I don't use Tune-in so can't really help with that specifically but I've had no issues streaming with other apps.
As for voice commands, I can't bring myself to talk to my devices and I have as much of it turned off as possible.
troysbama1 said:
I just tried setting up a hotspot and it seems there are quite a few more options than I had on my V30. I did get it to work once I chose to "unhide my phone" under the setup options. There's also a timeout due to inactivity, share wifi instead of mobile data, and the ability to block connections. I guess it's possible one of these could be giving you an problem. I would think if you have the share wifi selected but you're not connected to wifi that might create a problem...just guessing
I don't use Tune-in so can't really help with that specifically but I've had no issues streaming with other apps.
As for voice commands, I can't bring myself to talk to my devices and I have as much of it turned off as possible.
Click to expand...
Click to collapse
So this issue has still been going on. My hotspot will work for a day or two and then it goes back to this error condition. But now I have been going on 4+ straight days where it hasn't been working. So, I have stumbled across a situation where I can get hotspot to work.
I have OpenVPN app on my phone. If I open a VPN session (I have 2 connections to my home routers), I can then get the hotspot to start. Interestingly, hotspot traffic is not going over the VPN. I can even turn off the VPN and the hotspot stays on. But I cannot restart it unless I turn on the VPN.
This issue isn't being caused by any software on my phone. As when I first got the phone and this issue came up, I performed a factory reset and when the phone started up for the 1st time, I immediately tried the hotspot and I got the error.
I also called Verizon today to find out what was going on with my ticket from 2 weeks ago. It was escalated and then closed by the network team with no explanation. Sigh....So they re-opened it. The tech on the phone also called LG while working with me and LG told her that they've seen this issue, but no additional info.
Has anyone with a Verizon V50 been able to consistently use the Hotspot without issues? I am having so many problems with this phone that I am ready to throw it out the window. In addition to the issues I stated earlier, I also found this morning that I was not able to get to eBay (In addition to TuneIn.com). I had to switch to wi-fi and then eBay loaded just fine. Since then, eBay seems to work. IMO, this is a network problem
Over the last 2 weeks, my Hotspot worked from Friday to mid day Sunday. (maybe coincidence) And therefore tunein.com worked. Other than that, I get the error.
Verizon had been completely worthless. They closed my first trouble ticket. My second ticket has been open for 3 weeks without progress. I called today and they put me on with Level 2. I had to run to a meeting after a while, the Level 2 person said no problem tell me when to call you back. I told him 2 hours and he said no problem.....and no call.
I am just curious if others are using Hotspot successfully.
Thanks,
Update to my previous post....I haven't been able to launch the hotspot functionality since yesterday morning. I get the message of "An error occured when activating this functionality. Please try again later."
I may try a factory reset to see if that changes anything...
Decided to factory reset. That didn't change anything. Without installing anything after it was done I tried to create a hotspot and got the same error message.
troysbama1 said:
Update to my previous post....I haven't been able to launch the hotspot functionality since yesterday morning. I get the message of "An error occured when activating this functionality. Please try again later."
I may try a factory reset to see if that changes anything...
Decided to factory reset. That didn't change anything. Without installing anything after it was done I tried to create a hotspot and got the same error message.
Click to expand...
Click to collapse
THANKS!!! Exactly the message I've been getting.
Verizon has not been helpful until now. They've pretty much ignored me and closed my tickets.
Hopefully I get further along. I got a better tech support person this time. He escalated it to the network engineering team. This is a network problem as if I start a VPN session (using OpenVPN Connect), I am able to launch the hotspot.
The hotspot is a symptom, not the cause. I am just curious if you have the same exact problem as me, when you are not able to launch the hotspot, bring up a browser and try to go to tunein.com (through Verizon's network, not over wi-fi). Mine won't work. When the hotspot is working, I am able to get to tunein.com
Yep, exactly the same issue. The tunein link and the Connect Garmin app give me the same error. After I sign in to Garmin on wifi it will work as normal but definitely indicates some type of network issue.
troysbama1 said:
Yep, exactly the same issue. The tunein link and the Connect Garmin app give me the same error. After I sign in to Garmin on wifi it will work as normal but definitely indicates some type of network issue.
Click to expand...
Click to collapse
I just got an update pushed. System Update 2 V450VM10f.
After the update, the Hotspot seems to work. I am also able to navigate to those URLs where I couldn't get to previously.
dinotheo said:
I just got an update pushed. System Update 2 V450VM10f.
After the update, the Hotspot seems to work. I am also able to navigate to those URLs where I couldn't get to previously.
Click to expand...
Click to collapse
Thanks for the heads up. I did notice the same update this morning and so far so good.
troysbama1 said:
Thanks for the heads up. I did notice the same update this morning and so far so good.
Click to expand...
Click to collapse
While I am now able to launch the Hotspot, that feature is not very reliable. It stays up and "running" but my laptop will stop working after some period. Usually I get about 5-20 minutes of usage. If I disconnect my laptop and re-connect, it starts to work. (But a pain as I VPN in to work and I have to start that all over)
This phone has been a an exercise in frustration.

WiFi slow response after EMUI11[update: reason found]

Hi everyone,
So I updated my p40 pro (GMS installed) to EMUI11 last week via OTA.
I noticed that after the update the wifi response is not good, i.e. many apps that I use are slow in the initial loading of content (internet based like ebay, etc). After that, they somehow work better. I checked in various WIFI networks and getting the same result, so I suppose that it is the update to blame. All apps load immediately in mobile data, so this also confirms the wifi issue for me.
I remember having a similar problem the first time i got the device and loaded GMS, but after the second time the problem was gone.
Tried wiping cache but no dice.
Anyone noticing the above in their devices? Any tips?
cheers,
t
Anyone?
For users experiencing the same issue I noticed foll:
After some messing around I reset network settings and after restart the phone WiFi connection is snappy again.
What I notice though is that in case I unfreeze gsf and then re-freeze it, the problem incurs again, so surely something is happening at that point; I then have to once again reset network settings so that it does not lag.
OK, so I finally found the culprit of the sh*tty Wi-Fi after the update to EMUI11:
There is a software bug for sure, due to which by the time that you enable WiFi calling on the device, all apps are slow to load content(besides the browser and social apps which work OK).
I have been constantly resetting network settings to fix the issue, issue was fixed but as soon as I enabled WiFi calling, things started to get problematic.
After switching WiFi calling off, problem immediately disappears, so surely this is a bug which was not present in previous firmwares.
Thanks for updating your thread! I had the same issue with some apps, but not all of them. Also, I was able to use these apps on Wifi using a VPN connection. After disabling Wifi calling the problem disappeared. The issue occurred after updating to EMUI 11.
I wonder why there aren't more people complaining about that.
snookdog said:
Thanks for updating your thread! I had the same issue with some apps, but not all of them. Also, I was able to use these apps on Wifi using a VPN connection. After disabling Wifi calling the problem disappeared. The issue occurred after updating to EMUI 11.
I wonder why there aren't more people complaining about that.
Click to expand...
Click to collapse
Honestly? I have no idea, but it is a really sh*tty bug for me, since I have been using WiFi calling for a long time (network reception in my home is bad). I hope Huawei or even some dev finds a fix soon..
Today i updated firmware to 168 but the problem still persists.
Another thing I noticed though is that you do not have to fully switch off WiFi calling, but only not to set it in WiFi preferred, instead leave it to mobile network preferred. The caveat tho is that when you have it in mobile network preferred, even if you have 1 bar of signal it will rarely switch to WiFi calling, so it is pointless.
OK, I think that the emui 11 update has ruined the phone due to this WiFi calling problem. It is almost unusable, every phonecall in my house ends up in call dropping, so the update got me in a position to either set wifi preferred in WiFi calling and have most of the apps lagging like hell, or to set it to mobile preferred and have usable apps but dropped calls all the time.
What a mess.
Indeed, thanks a lot for updating your thread!
The downloading lag I had on many apps (Gmail...) was driving me crazy!!
I disabled wifi calling (I couldn't until now, as I didn't have any reception in my old house) and downloads work again smoothly!
(I'm on 11.0.0.168)
thanito said:
Hi everyone,
So I updated my p40 pro (GMS installed) to EMUI11 last week via OTA.
I noticed that after the update the wifi response is not good, i.e. many apps that I use are slow in the initial loading of content (internet based like ebay, etc). After that, they somehow work better. I checked in various WIFI networks and getting the same result, so I suppose that it is the update to blame. All apps load immediately in mobile data, so this also confirms the wifi issue for me.
I remember having a similar problem the first time i got the device and loaded GMS, but after the second time the problem was gone.
Tried wiping cache but no dice.
Anyone noticing the above in their devices? Any tips?
cheers,
t
Click to expand...
Click to collapse
hi i have the same exact problem you have described, and possibly started after i upgraded to EMUI 11.0 as well, but i havent noticed before. Most of the apps are lagging like hell and most of the times i end up switching to mobile data as it seems faster (though i have 300 mbps wifi connection). Let me try disabling Wifi calling and see if this helps with the issue.
skyisblue79 said:
hi i have the same exact problem you have described, and possibly started after i upgraded to EMUI 11.0 as well, but i havent noticed before. Most of the apps are lagging like hell and most of the times i end up switching to mobile data as it seems faster (though i have 300 mbps wifi connection). Let me try disabling Wifi calling and see if this helps with the issue.
Click to expand...
Click to collapse
Did you try? I am sure it will solve the lagging issue
thanito said:
Did you try? I am sure it will solve the lagging issue
Click to expand...
Click to collapse
Yes it indeed helped now.. Apps load much faster after disabling wi-fi calling. Guess we need to raise this as bug with Huawei.
skyisblue79 said:
Yes it indeed helped now.. Apps load much faster after disabling wi-fi calling. Guess we need to raise this as bug with Huawei.
Click to expand...
Click to collapse
If you know the way, yes... I personally raised this issue to Huawei support hotline a few days after the update, but I never heard from them again.
oh my god, i resetted my phone and re-googlefierd it now 4 times until i found out those problems are just "wifi-calling" related.
problem still persists on latest 11.0.0.196
was anybody able to fix this?
osahitzelgsngar said:
oh my god, i resetted my phone and re-googlefierd it now 4 times until i found out those problems are just "wifi-calling" related.
problem still persists on latest 11.0.0.196
was anybody able to fix this?
Click to expand...
Click to collapse
I guess not, unfortunately the only solution for me was to switch wifi calling off. personally I switched to S21 ultra. Even though I believe that overall it was a downgrade move, god I was so frustrated not being able to use WiFi calling at my home, so this was the main reason of me switching to S21 Ultra. I still have the p40 pro sitting in a drawer, hoping that someone may fix this at some point I really miss the epic low light cameras and it's form factor (s21u too big for my taste and also when taking photos at night it's shyte compared to p40 pro)
Omg, thank you. It has been bothering me for months. Normally I just turn off and on wifi, to get the apps to have axcess to internet when I need to. But normally the have trouble again after short time. But now after setting it to 'operator preffered' and not 'wifi-preffered', it works like a charm. Ofcourse I do not have problems with the operator-signals...
But thanx again
Thank you so, so much! This was driving me nuts. You made my phone usable again
Seems like the Problem got fixed somehow silently.... im now on 11.0.0.223 & Updated all huawei apps to latest, and VoWifi seems to work fine now, at least for me...
can anyone confirm ?
My p40 pro is currently sitting at my drawer since I bought a S21U, but I will check to see if it works.

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