Texting Issues - Verizon Samsung Galaxy S6

I am having a crazy issue with text messaging. Some people are receiving them, others aren't. I can receive from everyone though. I am not sure how many others are not getting them, but it doesn't matter the network. For example, my one buddy his wife are on the same AT&T account. She receives the messages, but he doesn't. My other buddy and our manager are on the same T-Mobile account. Manager gets them, but my buddy doesn't. I'm talking with Verizon about it, but I thought I would come here where someone may actually know something. Anyone else having this issue?

droidiac13 said:
I am having a crazy issue with text messaging. Some people are receiving them, others aren't. I can receive from everyone though. I am not sure how many others are not getting them, but it doesn't matter the network. For example, my one buddy his wife are on the same AT&T account. She receives the messages, but he doesn't. My other buddy and our manager are on the same T-Mobile account. Manager gets them, but my buddy doesn't. I'm talking with Verizon about it, but I thought I would come here where someone may actually know something. Anyone else having this issue?
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YES, I had this issue and through it was because of a SMS Backup and Restore that I did from my S5. I since removed ALL text messages and rebooted. After that I feel it resolved the issue. However if you did not use a restore text application I feel that you may need to contact verizon about this issue.

Related

Calls going directly to voicemail

I've been having an issue where my incoming calls are sent directly to my voicemail. It happens about 70% of the time, and its incredibly frustrating. I went into a Sprint store and they performed a firmware update, and it seemed to fix the problem for a couple weeks, but its back again. I've tried searching but havent been able to find anything.
A Sprint employee told me that Android phones require a couple seconds to "completely" hang up. Not sure that the issue though. My area is 1x, phone is in Hybrid Mode and the feature to automatically send to voicemail is disabled.
Any ideas? Anyone else having this problem?
I am having the exact same issue; and I've noticed it has gotten worse over the last week. I'm not in a 3g area, and I notice it happens more frequently if I've been surfing the web or using data.
do you guys/gals experience this in one particular area? meaning it o only happens at home? seems like your phones might not be getting service and the calls get sent straight to voicemail.
Since CDMA cannot handle voice and data at the same time you may notice calls going straight to voice mail if you've been browsing or using data. The call may never come through if you happen to be using data at the exact time a voice call is coming through...
check settings/call settings and make sure DDTM mode is not checked
booyakasha said:
I've been having an issue where my incoming calls are sent directly to my voicemail. It happens about 70% of the time, and its incredibly frustrating. I went into a Sprint store and they performed a firmware update, and it seemed to fix the problem for a couple weeks, but its back again. I've tried searching but havent been able to find anything.
A Sprint employee told me that Android phones require a couple seconds to "completely" hang up. Not sure that the issue though. My area is 1x, phone is in Hybrid Mode and the feature to automatically send to voicemail is disabled.
Any ideas? Anyone else having this problem?
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Click to collapse
yea this happens to me too, but, more importantly, I like the ali g reference in your user name
ali g is where it's at
srkmagnus said:
do you guys/gals experience this in one particular area? meaning it o only happens at home? seems like your phones might not be getting service and the calls get sent straight to voicemail.
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mine seems to be more or less random. I usually have solid signal; and I've had people tell me they called four or five times and the first ones went right to voicemail and then one randomly gets through. In these cases I KNOW I haven't moved my phone...
coldsweat said:
Since CDMA cannot handle voice and data at the same time you may notice calls going straight to voice mail if you've been browsing or using data. The call may never come through if you happen to be using data at the exact time a voice call is coming through...
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Click to collapse
This is true, however, the device is smart enough to know when to cut the data connection if a call is coming in.
I got a replacement device yesterday, seems to be working fine now.
riotkid976 said:
mine seems to be more or less random. I usually have solid signal; and I've had people tell me they called four or five times and the first ones went right to voicemail and then one randomly gets through. In these cases I KNOW I haven't moved my phone...
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Click to collapse
This is exactly what I was experiencing, also in solid 1x coverage. I would recommend going to a Sprint store and asking for a replacement. They replaced mine with no questions asked when the Rep tried to place a call to my phone unsuccessfully in the store.
thedudejdog said:
yea this happens to me too, but, more importantly, I like the ali g reference in your user name
ali g is where it's at
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Click to collapse
wiggity check ya self before you wreck ya self
respekt
booyakasha said:
This is exactly what I was experiencing, also in solid 1x coverage. I would recommend going to a Sprint store and asking for a replacement. They replaced mine with no questions asked when the Rep tried to place a call to my phone unsuccessfully in the store.
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maybe i'll pop down to my sprint store today then...

[Q] Verizon SMS not coming through...

Seems to be a really odd issue that I have no idea how to fix. About 3 days ago, I realized that I didn't seem to be receiving texts. At first, I thought it was from everybody and an issue of my phone. Then I realized that the people I had all texted were Verizon customers, so now I don't quite know where the issue is.
So... I had everybody I knew text me and report what carrier they have. All SMS messages received my phone except the people who have Verizon (for the record, I received texts from Sprint, US Celluar, AT&T, and T-Mobile networks just fine). I can send to them and they receive it. But when they send to me, it seems to go through on their end just fine but I never receive it. And as I said, this is something that only started a few days ago. All their texts were reaching me just fine before that.
It's worth noting that if I have them send me an MMS message, that reaches me just fine. It's only Verizon SMS messages that don't actually make it to my phone.
The only thing I've done to my phone around that time is "fixed" the APN data so it had all the T-Mobile information instead of being mostly blank as it had come. As I thought that might be the issue, I changed everything back to the way it was before, but that hasn't helped at all.
So does anybody have any idea what the problem might be? I thought it must simply be Verizon, but those people who can't send me SMS messages can still text other people just fine apparently. I haven't had the opportunity to thoroughly test that with different carriers like I have with my phone, but for the moment I'll take their word for it.
Gamesoul Master said:
The only thing I've done to my phone around that time is "fixed" the APN data so it had all the T-Mobile information instead of being mostly blank as it had come. As I thought that might be the issue, I changed everything back to the way it was before, but that hasn't helped at all.
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Click to collapse
You filled in what?
Gamesoul Master said:
Seems to be a really odd issue that I have no idea how to fix. About 3 days ago, I realized that I didn't seem to be receiving texts. At first, I thought it was from everybody and an issue of my phone. Then I realized that the people I had all texted were Verizon customers, so now I don't quite know where the issue is.
So... I had everybody I knew text me and report what carrier they have. All SMS messages received my phone except the people who have Verizon (for the record, I received texts from Sprint, US Celluar, AT&T, and T-Mobile networks just fine). I can send to them and they receive it. But when they send to me, it seems to go through on their end just fine but I never receive it. And as I said, this is something that only started a few days ago. All their texts were reaching me just fine before that.
It's worth noting that if I have them send me an MMS message, that reaches me just fine. It's only Verizon SMS messages that don't actually make it to my phone.
The only thing I've done to my phone around that time is "fixed" the APN data so it had all the T-Mobile information instead of being mostly blank as it had come. As I thought that might be the issue, I changed everything back to the way it was before, but that hasn't helped at all.
So does anybody have any idea what the problem might be? I thought it must simply be Verizon, but those people who can't send me SMS messages can still text other people just fine apparently. I haven't had the opportunity to thoroughly test that with different carriers like I have with my phone, but for the moment I'll take their word for it.
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Click to collapse
First of all, APN settings have NOTHING to do with regular SMS messages. Secondly, if you only cannot receive from one carrier, it is a network issue. I work in tech care, and believe me, it's more common than you might think. Call tech care and they will file a ticket with engineering to get it fixed. Shouldn't take too long either!
Call T-Mobile that happened to me when I had a Nexus S. They fixed it
Sent from my HTC Sensation 4G using Tapatalk
Thanks. I called T-Mobile today, and the guy did something (I don't know what) that required me turn off my phone, but that didn't work. He commented that they have a note in the system about T-Mobile phones not receiving texts from Verizon people who have signatures set, but that's obviously not the problem either.
So he was going to send me to advanced support, but then decided that because I had ported my number over, that might be the issue. No idea how he came to that conclusion since everything worked perfectly fine until a few days ago, and the issue is almost certainly not porting-related.
But regardless, he sent me to some hard-to-understand guy (unlike the first guy) that decided that they needed to rebroadcast some kind of programming/service signal to my phone, and he said "I guarantee that by tomorrow, your service will be completely working". Also mentioned it having to take up to a full day (which it never does for me), and I *thought* he said something about not having service for a while. Except that it's been about 8 hours now and I have yet to lose service, nor is it fixed though.
So basically, when I wake up tomorrow and see that it's still not working properly, I'll be calling them back and speaking with advanced support to hopefully find a better answer for why this is happening to me (and nobody else apparently?).
Gamesoul Master said:
But regardless, he sent me to some hard-to-understand guy (unlike the first guy) that decided that they needed to rebroadcast some kind of programming/service signal to my phone, and he said "I guarantee that by tomorrow, your service will be completely working". Also mentioned it having to take up to a full day (which it never does for me), and I *thought* he said something about not having service for a while. Except that it's been about 8 hours now and I have yet to lose service, nor is it fixed though.
So basically, when I wake up tomorrow and see that it's still not working properly, I'll be calling them back and speaking with advanced support to hopefully find a better answer for why this is happening to me (and nobody else apparently?).
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Yeah the people you spoke with did not know what the hell they were doing apparently. They have to file a trouble ticket in Tech Care so engineering can get it fixed for you.
Yeah, when I called them back yesterday, they ended up doing just that. So hopefully by tomorrow, they'll have some kind of idea and hopefully a fix.

[Q] Problem receiving texts from Verizon phone users

I'm going to sell my phone and I restored it to the stock Nandroid LG-P999-V21y that I found on these forums.
The problem I'm having it seems is when I send a text message to someone on Verizon they get it but I never get there text. I've received text's back from people on Sprint and T-mobile.
What could be causing this?
g2xfan said:
I'm going to sell my phone and I restored it to the stock Nandroid LG-P999-V21y that I found on these forums.
The problem I'm having it seems is when I send a text message to someone on Verizon they get it but I never get there text. I've received text's back from people on Sprint and T-mobile.
What could be causing this?
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Click to collapse
This is probably an issue with your carrier and not the phone. Maybe you should call your company and see whats up. Stuff like this usually sorts itself out overnight though.
I've already confirmed its not an issue with the carrier.
Another thing, I cant get the device to unroot itself with superoneclick it freezes after awhile.

[Q] calls not coming through on verizon! am i alone?

Okay so about maybe half a year ago at best maybe a tad longer people calling me and my family could get through at random times. Sometimes the calls would go through other times the calls would go straight to voice mail or it would act like it's ringing on the other end but never does. Verizon said it was the phones i had the note 2 and they had the s3's so they sent us out 2 s4's and a note 3 and problem still persists. What i want to know is are we the only ones having this problem or are there more verizon users like us who have this issue? it doesn't matter if the person calling is on us cellular at&t or sprint or using a landline. texts come through fine.
i'manoob said:
Okay so about maybe half a year ago at best maybe a tad longer people calling me and my family could get through at random times. Sometimes the calls would go through other times the calls would go straight to voice mail or it would act like it's ringing on the other end but never does. Verizon said it was the phones i had the note 2 and they had the s3's so they sent us out 2 s4's and a note 3 and problem still persists. What i want to know is are we the only ones having this problem or are there more verizon users like us who have this issue? it doesn't matter if the person calling is on us cellular at&t or sprint or using a landline. texts come through fine.
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Click to collapse
I am having the same problem. I had it with my last phone, htc rezound, and am getting it with my new phone the htc one m8. Part of the reason i sprung for a new phone (at off contract prices!) was to resolve this issue which it has not. Doing some research no one seems to be able to get any answers, verizon just mostly wants to reset peoples phones or send out new ones. I have read some people say that this has to do with corrupt contacts associated with your google account, but with any average amount of contacts thats a pain in the ass to try and delete and re-add everyone. Currently I am atleast trying to delete and re-add my few main contacts that call frequently and see if that changes anything.
Resputan said:
I am having the same problem. I had it with my last phone, htc rezound, and am getting it with my new phone the htc one m8. Part of the reason i sprung for a new phone (at off contract prices!) was to resolve this issue which it has not. Doing some research no one seems to be able to get any answers, verizon just mostly wants to reset peoples phones or send out new ones. I have read some people say that this has to do with corrupt contacts associated with your google account, but with any average amount of contacts thats a pain in the ass to try and delete and re-add everyone. Currently I am atleast trying to delete and re-add my few main contacts that call frequently and see if that changes anything.
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yeah.... i'm not deleting all my contacts and re add them, i have to many. i have this problem still with the m8. had it with fascinate, s3, note2/3, droid razr, thunderbolt. basically almost every phone i've owned!! and it's very frustating!

Sending text issue

My friend just got a oneplus one and is using it on AT&T. He is receiving texts fine from everyone, but the only issue he has is texting me. I am also on AT&T. He is able to text other people on AT&T but for whatever reason I'm the only one that doesn't get his texts, the only way I get them is if they are an MMS. He switched his APN and I then got them but he lost LTE. Anyone have any ideas how he would be able to text me and keep his LTE? We are baffled.
bova80 said:
My friend just got a oneplus one and is using it on AT&T. He is receiving texts fine from everyone, but the only issue he has is texting me. I am also on AT&T. He is able to text other people on AT&T but for whatever reason I'm the only one that doesn't get his texts, the only way I get them is if they are an MMS. He switched his APN and I then got them but he lost LTE. Anyone have any ideas how he would be able to text me and keep his LTE? We are baffled.
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how many messaging apps have you used to troubleshoot this?
playya said:
how many messaging apps have you used to troubleshoot this?
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he has tried hangouts, the stock one, and another one but I forget the name, and they have all failed. I've even tried changing my service center address on my iphone to see if it changed anything and it did not.
bova80 said:
he has tried hangouts, the stock one, and another one but I forget the name, and they have all failed. I've even tried changing my service center address on my iphone to see if it changed anything and it did not.
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Click to collapse
yea sounds like a bad one but if he can reach others and not you have you tried rebooting your phone as well just to troubleshoot. I would say download hangouts on your phone if you need to get in contact with him.
I remember when I had an iPhone 18months back trying to send messages to other iPhone users was a problem as there phone was still trying to send I messages and expecting I messages back. I put my sim back in iPhone and turned I messages off and it then worked

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