Problem: 5GHz Networks not working ANYMORE - Shield Q&A

Hi all !
Here's the problem:
All my known 5G Networks disappeared from the WLAN Network list and i can NOT see them anymore after scan...
(several 5GHz Networks were working the other day)
I did two "unusual" things to my portable and dont know if one of those had anything to do with the problem as i was in a 2.4G Environment at the time...
FIRST i unlocked & rooted my portable shield using the method from https://github.com/linux-shield/shield-root
(basically just boot an image "root_shield.img" that installs SuperSU)
That worked great...
AND i played with a Measy / Miracast Dongle the first time and was amazed about the quality.
And then i realized at home that my 5GHz was not in th nework list anymore and did not show up on the list.
I tried factory reset --> no change, 5GHz net not showing in the list at first google setup....
Then i did cache/dalvik/data wipe in CWM... Same result.
Help, anyone ?
Ender
P.S. i AM using "Wifi Prority" App since weeks w/o problem, just mention it as it has "something to do" with WiFi

Bump,
anyone ?!
I tried a lot of stuff including resets again, no GO. No 5GHz anymore.
Please help if you can !
Ender

Can you please set a Wi-Fi transmitter to 5ghz only and give it a new, unique name? Once done, is that new, unique SSID visible to your Shield? This will help rule-out user errors and could tell us whether your Shield's 5ghz antenna/connection is malfunctioning or disconnected.
And, please unplug your 5ghz Wi-Fi router and let it cool -- approximately 5-10 minutes. I'd try letting it cool before you change its settings cause your issue may be related to heat.
Let us know.
I'm experimenting with different routers and currently take an Asus N56u with me on the road. Eventually all routers fail or develop issues because they are usually always-on, highly used and, most times, poorly vented.

Hi !
I am always using a dedicated 5G router with its own ID as i wanted to sort my devices to "needs fast connection" --> 5G and "just need WLAN from time to time" --> 2.4G.
And i WAS using that 5G router on the SHield before "it" happened and i am still using the 5G router on 3 Notebooks without trouble.
I also did restart it in the beginnign of the problem to make sure nothing "bad" accumulated.
Strange, right ?
Greetings & thanks,
Ender

If I were you, I'd backup the NSP and reflash the FW. After that, the bootloader will remain unlocked and you won't have to worry about unlocking it again. It will need to be rooted again though. But that's no biggie smalls. TowelRoot [v1] is a very quick and easy way to do this. Then make sure to install a program for managing superuser permissions (SuperSU is recommended). Then restore your app/data backup, and you should be good to go. But if this issue does indeed have to do with your router, then all that will be in vain.

Hi !
Yes, i already felt "drastic" when i cleared everything in CWM....
I guess i'll wait for Lollipop, should happen anywhere soon. Maybe that also fixes the strange problem.
Greetings,
Ender

Same thing happened to me. I unplugged my router for a couple of minutes, then plugged it back in. It fixed it for me.

enderffx said:
Hi all !
Here's the problem:
All my known 5G Networks disappeared from the WLAN Network list and i can NOT see them anymore after scan...
(several 5GHz Networks were working the other day)
I did two "unusual" things to my portable and dont know if one of those had anything to do with the problem as i was in a 2.4G Environment at the time...
FIRST i unlocked & rooted my portable shield using the method from https://github.com/linux-shield/shield-root
(basically just boot an image "root_shield.img" that installs SuperSU)
That worked great...
AND i played with a Measy / Miracast Dongle the first time and was amazed about the quality.
And then i realized at home that my 5GHz was not in th nework list anymore and did not show up on the list.
I tried factory reset --> no change, 5GHz net not showing in the list at first google setup....
Then i did cache/dalvik/data wipe in CWM... Same result.
Help, anyone ?
Ender
P.S. i AM using "Wifi Prority" App since weeks w/o problem, just mention it as it has "something to do" with WiFi
Click to expand...
Click to collapse
lol log into your router and change the channel your 5Ghz is broadcast on. the middle channels dont work for me, so pick one on either end

@tooandrew:
Thanks, that was it !
It seems that my router (on Auto channel) decided one day to choose one of those middle channels at the same time when i rooted the Shield and so it looked like the root did something bad to 5G Wlan...
And the other Routers i tried (okay, only 2) must have been set also to those disabled channels... ARGH !
Does anyone know exactly which channels work on the portable Shield ?
Greetings !
Ender

enderffx said:
@tooandrew:
Thanks, that was it !
It seems that my router (on Auto channel) decided one day to choose one of those middle channels at the same time when i rooted the Shield and so it looked like the root did something bad to 5G Wlan...
And the other Routers i tried (okay, only 2) must have been set also to those disabled channels... ARGH !
Does anyone know exactly which channels work on the portable Shield ?
Greetings !
Ender
Click to expand...
Click to collapse
I think it's basically anything that's not between 40 and 100.

I had the same problem. I changed my 5ghz network to channel 153 and the shield finally recognized it.

Related

[Q] Samsug Nexus S WiFi issues, problems?

All WiFi issues consolidated into 1 topic
[Q] Wifi signal?
Does anyone get a weak wifi signal with their Nexus S? Whenever I connect to my at home wifi I never get full bars and something I'll just randomly lose signal. Also it seems to go pretty slow. I used to have the Mytouch4G and it work flawlessly with the wifi. Anyone else having this problem?
damrong18 said:
Does anyone get a weak wifi signal with their Nexus S? Whenever I connect to my at home wifi I never get full bars and something I'll just randomly lose signal. Also it seems to go pretty slow. I used to have the Mytouch4G and it work flawlessly with the wifi. Anyone else having this problem?
Click to expand...
Click to collapse
OMG yesss I do.
Just about a room away I loose signal, almost completely. = 0
IDK, but I see more flaws every day that passes
Mine's been working fine over Wi-Fi. I'm pretty glad it does too, because my only data option with it is Wi-Fi..
Sent from my Droid using XDA App
Wifi has been working great for me. It reconnects automatically and doesn't drop. The signal seems on par with my nexus one.
Speed wise, is it on par with the 3G network?
[Q] Wifi does not work anymore after rooting :(
So, I unlocked my Android 2.3.1 and rooted it ... But if I click on wifi so I could connect to my modem it says Error and wont even search or anything. I tried reseting too but still no luck .. What is the problem and how to fix this ??
That's odd, I didn't have any issues with wifi as I connected to Android Market to downloaded ROM Manager during my rooting process earlier. Have you tried flashing a custom ROM on your device to see if it'll fix it?
No I didnt, would that work? .. A friend told me to install a new "kernel" but I dont want to overwhelm my android with custom made kernels .
your problem is you used one of the quick methods of rooting your phone, which used a kernel that wasn't from the exact rom you have.
if your on stock 2.3.1, you will need the stock 2.3.1 boot.img, and then you'll need to root it manually the long way via adb command line. search the nexus s development section for how-to's. they are all there.
i too had this problem, had to install MoDaCo ROM to fix it, but i dont regret rooting, i now have custom rom and over clocked cpu on the nexus s
you have two options, either to flash NANDROID backup to un-root and return to stock or install a custom ROM, i choose MoDaCo bcoz of its UI, it looks and feels just like the stock one.
golu12 said:
you have two options, either to flash NANDROID backup to un-root and return to stock or install a custom ROM, i choose MoDaCo bcoz of its UI, it looks and feels just like the stock one.
Click to expand...
Click to collapse
Yes, that's the point of MoDaCo roms, to make minimal changes to the look and feel of the phone, but to improve performance with his custom optimizations.
[Q] Nexus S wifi issue. Unable to access wifi from my nexus s.
Hi Guys,
I was able to connect to my wifi network for a day. I am using windows 7 machine as hotspot with connectify. From second day I am unable to connect to any wifi network. I did factory reset my nexus s but no results . Can some one help me how to solve this issue?
Observations:
*when i use static ip, It shows connected but the bars are in white instead of green color and i am unable to browse.
*When i use dynamic ip I am unable to connect to wifi. It shows obtaining Ip and never connects.
*In connectify when I was able to connect to wifi the device is shown with an android device name. but now the device is shown as unknown.
Sorry for my bad english, I m not a native english speaker.
[Q] Nexus S Wifi Settings - force close
Hi all,
Just got a new Nexus S - all was well at home. Took it to work today and noticed something very odd. It was fine until entering the wifi settings menu - at which point it dramatically slowed down. I got two 'not responding,close or wait' messages before being able to join the network.... all other settings are fine - just the wifi area.
Weird - wondering what could cause this... too many wifi networks broadcasting (am in middle of London)...?
Anyone seen anything similar?
Rich
rakh1 said:
Hi all,
Just got a new Nexus S - all was well at home. Took it to work today and noticed something very odd. It was fine until entering the wifi settings menu - at which point it dramatically slowed down. I got two 'not responding,close or wait' messages before being able to join the network.... all other settings are fine - just the wifi area.
Weird - wondering what could cause this... too many wifi networks broadcasting (am in middle of London)...?
Anyone seen anything similar?
Rich
Click to expand...
Click to collapse
Too many WiFi around you shouldn't cause that.
Try rebooting and setting again if you haven't already.
Hmmm - rebooted and still have the same issue. At home, or even a block away from the office it all works fine. But in the office itself, although it connects and uses the wifi fine, the settings page is VERY slow to load and gives me the wait/force close message.
Out of interest - I also have 'wifi analyser' from the marketplace. This too is very slow and unresponsive when in the office.
So - it is definately something to do with the wifi here.... but have not got a clue what. Before I join the wifi, or when I am physically somewhere else it all works fine.
Wifi is WPA-TKIP, the key is a very long jumble of letters but surely that is not an issue.
Strange eh!!!
Rich
[Q] Possible WiFi problem?
Hi there, just bought a Nexus S, also used to have Nexus One.
The thing is for some wireless networks even though I enter the password correctly, it says connected and still there is no connection at all. (I mean browser tries to connect but at the end it says page could not be found) I even tried with an ad-hoc network that I created with my laptop but still the problem exists.
At home I'm able to my network without a problem. The type of network I'm trying to connect is: WPA2 Personal with AES. Is there any known issue about AES at Android system? Afaik there is no way to change the encryption used right?
this might actually not be a nexus S issue.
some modems/switches/routers are configured to block certain devices/applications/package's
we have a modem and router with both wifi.
but my psp/nDS cant connect to the modem,but can connect with the router
kharikishan said:
Hi Guys,
I was able to connect to my wifi network for a day. I am using windows 7 machine as hotspot with connectify. From second day I am unable to connect to any wifi network. I did factory reset my nexus s but no results . Can some one help me how to solve this issue?
Observations:
*when i use static ip, It shows connected but the bars are in white instead of green color and i am unable to browse.
*When i use dynamic ip I am unable to connect to wifi. It shows obtaining Ip and never connects.
*In connectify when I was able to connect to wifi the device is shown with an android device name. but now the device is shown as unknown.
Sorry for my bad english, I m not a native english speaker.
Click to expand...
Click to collapse
i have a similar problem. My Nexus S connects to my router only within a few hours after a router reset. Then it stucks at "obtaining ip" and never connected before I do another router reset.
My home wifi is WPA2 type, and for WEP type wifi my NS never got connected.

Authentication Error Occurred connecting to WIFI

This is a warning for Samsung devices! If you continue to get this error while trying to connect to your Wifi router, and it appears to not even attempt to actually connect to the router each time there is a simple solution. The error that will show is "Authentication Error Occurred" You can get closer to your router but it will not fix the problem, unless you actually have a different problem. This week I have had this occur on my Galaxy S Vibrant (Rooted with SlimBean ROM) and my Galaxy Note 10.1 (Stock latest version).
Solution to the problem (problem may be with installation of non-default launchers(For me it was Kid Mode a game for my kid))
Step 1 -- Intentionally put in the wrong password to access the router..
..it will of course fail...
Step 2 -- Put in the correct password. :fingers-crossed:
It will reconnect like new.:highfive:
This is what worked for me, and if you have the same problem (really no matter the Samsung device) it should work for you.
For whatever reason putting in the wrong password makes the device actually attempt to connect again. I had tried everything from placing the device on the router, resetting the router, restarting the devices, removing apps, factory resetting one device( which worked after two resets on the non-stock Vibrant), forgetting the network, turning off sleep mode in advanced wifi settings, adjusting all sorts of other settings.
Thought I would share my solution and I hope it helps more than just the Note 10.1 community if this occurs to others, which my google search results showed me it does and on many Samsung devices...which makes me sad, because I love my Samsungs.
Funny you should mention this.
I had the exact same error this morning on my 8020! I just reset the router and all good.
Sent from my GT-N8020 using xda app-developers app
creative0100 said:
Funny you should mention this.
I had the exact same error this morning on my 8020! I just reset the router and all good.
Sent from my GT-N8020 using xda app-developers app
Click to expand...
Click to collapse
That is what my sister does on her S3 (resets router), but for some reason this works if you cannot reset the router... (its in use by others). Next time you have this problem (if you do again), let me know if this works for you?
Also I was thinking an app that I installed caused this problem, do you think you have anything on your 8020 that would cause this? (such as a childs game that blocks certain actions from occuring, or a firewall app)
You could also "Forget" the network then rescan... I've done this before too...
spinn360 said:
That is what my sister does on her S3 (resets router), but for some reason this works if you cannot reset the router... (its in use by others). Next time you have this problem (if you do again), let me know if this works for you?
Also I was thinking an app that I installed caused this problem, do you think you have anything on your 8020 that would cause this? (such as a childs game that blocks certain actions from occuring, or a firewall app)
Click to expand...
Click to collapse
No idea. I havent installed anything different or done anything out of the ordinary. It hasnt happened since but it happened first thing when woke up.
Sent from my GT-N8020 using xda app-developers app
are these the best solutions found? because i am having this problem, and none of these solutions have helped. and i know it isn't some program causing it, because I have wiped my i900 clean four or five times, and get it upon setup, before anything is even loaded on it yet, except the rom. so if anyone has anything else, please chime in.
I have this problem too and it's the craziest solution, but all I have to do is open up my laptop and open up a Web browser then magically my note 10.1 or my gs3 connects right back up.. So I don't know if it's some kind of interference or what? Rebooting my router also works. I haven't tried entering wrong password though but I will for sure try it next time since it means I won't have to pull out another device.
Sent from my SCH-I535 using xda app-developers app
This issue is driving me insane! It did happen before and I've tried the password solution...it didn't work.
This happens every so often and it is quite annoying.
Has anyone found any fixes for this yet aside from the reset router or password solution?
was having same issue on my note2, both stock and roms, here is what I did and finally fixed it. Had to adjust the wireless settings on my router (dlink 645):
802.11 set mixed 802.11n and 802.11g
do not check "enable auto channel scan"
wireless channel: I set to 2.462 ch11
channel width: 20/40Mhz auto
security: wpa-personal
wpa mode: wpa2 only
cipher: tkip
hopefully this helps.
DF
dragnfire said:
was having same issue on my note2, both stock and roms, here is what I did and finally fixed it. Had to adjust the wireless settings on my router (dlink 645):
802.11 set mixed 802.11n and 802.11g
do not check "enable auto channel scan"
wireless channel: I set to 2.462 ch11
channel width: 20/40Mhz auto
security: wpa-personal
wpa mode: wpa2 only
cipher: tkip
hopefully this helps.
DF
Click to expand...
Click to collapse
Brother, Cheers to you
Solved my issue big time :good:
Here's my problem: (I get authentication error when trying to connect to wifi)
My Nexus 7 tablet and my friends laptop connect just fine but my Samsung Galaxy S3 won't connect
The SSID comes up and it says excellent or very good signal strength (in same room as router)
Previously, I had an S2 and it connected with no problem
Tried changing frequency band: 2.4 only, 5 only and auto (none work)
I can't play around with the router - it isn't mine and works fine for other devices.
My S3 works fine on my home wifi and several other places I have gone
Any ideas? Thanks
Assigning a static reserved IP for the device might help
---------- Post added at 10:22 PM ---------- Previous post was at 10:20 PM ----------
barbo said:
Here's my problem: (I get authentication error when trying to connect to wifi)
My Nexus 7 tablet and my friends laptop connect just fine but my Samsung Galaxy S3 won't connect
The SSID comes up and it says excellent or very good signal strength (in same room as router)
Previously, I had an S2 and it connected with no problem
Tried changing frequency band: 2.4 only, 5 only and auto (none work)
I can't play around with the router - it isn't mine and works fine for other devices.
My S3 works fine on my home wifi and several other places I have gone
Any ideas? Thanks
Click to expand...
Click to collapse
First thing I always try is pulling the power cord for at least 30 seconds, reboot the router, and it usually works.
se1988 said:
Assigning a static reserved IP for the device might help
---------- Post added at 10:22 PM ---------- Previous post was at 10:20 PM ----------
First thing I always try is pulling the power cord for at least 30 seconds, reboot the router, and it usually works.
Click to expand...
Click to collapse
Thanks for suggestions. I'll try rebooting first, of course but I am not at my friend's house at the moment.
I don't know anything about assigning an IP address. If that has to be done to the router, I can't touch it.
Wifi bug
Heya ! I am using samsung galaxy grand gt i 9082 i upgreded my firmware into 4.2.2 jelly bean but when i try to connect to my router . it cnnected but still i m not able to use internet in my device at that time if ill connect my another grand and my laptop to my router it works really good but my cell doesnt work.... plz solve it as fast as you can thanks in advance.....
mihirthakkarmt said:
Heya ! I am using samsung galaxy grand gt i 9082 i upgreded my firmware into 4.2.2 jelly bean but when i try to connect to my router . it cnnected but still i m not able to use internet in my device at that time if ill connect my another grand and my laptop to my router it works really good but my cell doesnt work.... plz solve it as fast as you can thanks in advance.....
Click to expand...
Click to collapse
This is the note 10.1 forum.
Please make your inquires in the forum assigned to your device.
Good luck!
[Solved] Router Reset Signal
My Samsung Galaxy 4 and my husbands Samsung Reverb were both throwing Authentication Errors every time we tried to connect using the wps pin, the wps button or the passcode. Nothing was working, to include trying incorrect password followed by correct password.
Hubby called Comcast and had a reset signal sent to the box. After the reset code was sent and the box cycled off and then on, Comcast verified the ip address once again and we pushed the WPS button for a fresh try.
WPS claimed to have failed on both phones but promptly connected. Problem appears to be solved for now so I don't care if the phones tell me that they're sucking toes! As long as they connect
I'll update if any further issues arise but for now I suggest calling your wifi provider and requesting that they flash the box (send a reset signal).
Good Luck!
dragnfire said:
was having same issue on my note2, both stock and roms, here is what I did and finally fixed it. Had to adjust the wireless settings on my router (dlink 645):
802.11 set mixed 802.11n and 802.11g
do not check "enable auto channel scan"
wireless channel: I set to 2.462 ch11
channel width: 20/40Mhz auto
security: wpa-personal
wpa mode: wpa2 only
cipher: tkip
hopefully this helps.
DF
Click to expand...
Click to collapse
I tried this but with no luck.. i still can't connect wifi. any ideas? thanks
access control list
estylo said:
Brother, Cheers to you
Solved my issue big time :good:
Click to expand...
Click to collapse
Had a harrrowing experience solving this.
Was trying to connect wifi to note3 but it was seemingly stubborn in giving authentication error.
Had tried resetting the device, even changed router settings and yet it does not budge.
At last it dawned on me to stumble on access control list. In router settings there is option for setting access control for the devices used. Once the devices are added and the access control is turned on, it does not allow any other device to connect even if the credentials are correct.
So, once I have unchecked the access control list in router settings, it connected instantly.
I must have realized the same. Being oblivious of this fact costed a day.
Hope this helps.
Thanks,
connecting to wi fi with tablet
We had a tablet that previously logged onto our Wifi but after taking it to school and returning home it wouldn't reconnect at home and asked for the password. I think we may have put the wrong password in too many times then even when we use the correct one it wouldn't connect.On the advice of our data provider we changed the name of our Wi Fi router in its set up and suddenly we could connect again when entering the password correctly. Worth a go if you have put the wrong password in too many times or your tablet just won't reconnect or even forget the connection.
I got this prob with Note 10.1 today and then after connection, dropping wifi and reconnect every 10 mins or so.
Sent from my SM-G7102 using xda app-developers app

[Q] Wi-Fi connectivity issues

Hey guys,
I'm having some issues with my Wi-Fi connectivity on my N5 and it's freaking me out! :crying:
When I'm trying to connect to my home network, the Wi-Fi icon is getting orange after some random time.
Some times it gets back to white, some times it's not.
I know its a known issue but nothing seems to fix it.
I tried everything - reboot my phone, reboot my router, reboot into safe mode, forget the network and connect again, toggle into airplane mode and back, change Wi-Fi settings to connect only to 2.4 GHz, avoid poor connections, update my router firmware.
NOTHING worked!
The only thing I haven't tried yet is factory reset but I read some people saying it didn't help them either.
Only turning Wi-Fi off and than on again makes it "white" again for some other random time.
I'm running stock everything on a rooted device with Android 4.4.4 build KTU84P.
My Wi-Fi is working great with other devices in the network including a Nexus 7 2012 and some laptops.
And it seems that my Nexus 5 is connecting fine to other Wi-Fi networks.
It worked fine in the past and I think it all went wrong when I replaced my Modem.
Any ideas what else can I try?
Do you think maybe the Lollipop update will fix this annoying issue?
Thanks!
Forgot to mention (I guess it is obvious) - I can't connect to any website or run any network connected app when I'm "orange" (I know it means I'm not connected to google services).
Tried also to change my Wi-Fi channel. still not working.
Doesn't anyone have an idea what is wrong here?
This is really frustrating ... :crying:
Well, I'm kind of talking to myself here, but in case someone else is facing this annoying issue, here is what fixed it for me eventually:
Configure a static IP to my phone in the router configurations ! :victory:
Before that, I also tried to disable Wi-Fi optimization in the phone Wi-Fi settings, buy it didn't seem to help.

WiFi problem

I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.
It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
keyur1131 said:
I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.
Click to expand...
Click to collapse
Thanks for respond.
And yes it happens with some other WiFi networks.
vicks1008 said:
It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
Click to expand...
Click to collapse
Try factory resetting the device.
keyur1131 said:
Thanks for respond.
And yes it happens with some other WiFi networks.
Click to expand...
Click to collapse
Did you manage to resolve your wifi problem?
I bought the Moto G (2015) 2GB RAM / 16GB ROM for my wife and she's having problems with the home wifi. It often says there is a "connection error" and loops to try to connect again and then fails. Her work wifi seems to function ok.
Having read about similar problems with older moto gs, people recommended (1) turning on and off airplane mode. (2) changing channel number of router.
Both sometimes work and sometimes don't. But it's not really a permanent solution. I'm a bit reluctant to do a factory reset and reinstall everything if it won't resolve the problem. The device came with the latest firmware already installed (5.1.1) and I haven't rooted or unlocked bootloader so should be a pretty clean install.
Anyway, would like to hear that factory reseting could resolve this issue or not before trying.
Thanks for any advice!
Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.
bobbyphoenix said:
Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.
Click to expand...
Click to collapse
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers
tomaquet said:
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers
Click to expand...
Click to collapse
Yeah resetting other than home router is not the answer. It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.
Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Other than that one ..i had every router connected to my phone..
I was thinking the problem is not in your phone.. It's in router which might be old ��
Because old routers will have 802 a or something which are in compatible to some phones..
Or the router is not allowing your phone to get connected.. As your phone is latest and it has advanced protocols inscribed in it..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers
Just turn off wifi and then turn it on it will fix the problem
banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
Click to expand...
Click to collapse
You would think it would be that simple, but it's not. It just sits there "Connecting", then nothing, then "Connecting". Keeps cycling like that.
nandakis4 said:
Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers
Click to expand...
Click to collapse
My router is a netgear CG3100Dv3 (using WPA2-PSK [AES] encryption) and uses 2.4 GHz. I don't think it's the router's fault though because I've had many friends connect with a variety of phones and none of them have had the problem before. I currently have a Oneplus One (android 5.0.2) and have used a Nexus 4 and Samsung Galaxy S (1) on this router without problems. Maybe it's a problem with android 5.1.1 as I guess not many of my friends have it yet. I've written to motorola support but they still havent got back to me.
bobbyphoenix said:
It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.
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Click to collapse
Strange. I've never had a problem before with wifi. Maybe I've been lucky until now. Yep - have tried forgetting and reconnecting to wifi signal. Again, a temporary solution that will quickly become irritating when there shouldn't really be a problem for such a simple operation.
banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
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Click to collapse
It's a temporary solution but a pain in the arse if you have to reset the router every few hours. And as I said before, what happens when you can't connect to a router which you can't reset? (i.e. public, work)
Change the router's channel, then refresh the wifi in the phone.
Sent from my SM-T530NU using Tapatalk
Firstly i agree that our Moto G has some kind of issue with some routers.. but there will be solutions for them from the ROUTERS POINT OF SIDE to make it work
i have read about your router .. Things i suggest (if you have already done them then let me know )
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device..
i am still finding info on your problem..
the reason why i think your Router can solve the problem is : i had once read about 802.11 b/g/n/ac types.. i am getting a doubt that they are the ones causing the problem.. if you are aware of it
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution
nandakis4 said:
Firstly i agree that our Moto G has some kind of issue with some routers.
Click to expand...
Click to collapse
Hmm. That doesn't sound promising. Will they sort it out with the next firmware update? Are motorola even aware there is this problem?
nandakis4 said:
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device.
Click to expand...
Click to collapse
Ok. Will change channel to auto mode. It was already on "up to 300 Mbps". Will also put MAC addresss in the router.
However this still relies on having access to the router. What happens when you don't have access. If this is going to happen on many routers then I prefer to return the phone and buy one which never has this problem.
nandakis4 said:
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution
Click to expand...
Click to collapse
I'll give a wifi fix app a go to. But they just seem to automatically delete known wifi SSIDs and passwords.
Another option would be to root and install new ROM and radio, but would prefer not to.
It seems like a lot of Nexus 5 users on 5.1.1 are having wifi problems too:
https://productforums.google.com/forum/#!topic/nexus/4zdMLo2Pn9Y;context-place=forum/nexus
https://productforums.google.com/forum/#!topic/nexus/yx5kGasv2lE;context-place=topicsearchin/nexus/category$3Aconnecting-to-networks-and-devices
Anyway, thanks for you advice!
Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...
I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1
tomaquet said:
Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...
Click to expand...
Click to collapse
Finally you made it :highfive: thanks for this reply, i have been waiting for this answer ..
choder said:
I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1
Click to expand...
Click to collapse
My problem was slightly different in that the phone wouldn't even connect to the wifi signal. It would cycle continuously between "connecting" and "authentication error".
Does it work with other routers?
nandakis4 said:
Finally you made it thanks for this reply, i have been waiting for this answer ..
Click to expand...
Click to collapse
Thanks for your help! I'm still a little wary that the phone will have problems in the future on other routers, but it's a good enough fix for now. Hopefully a later firmware update will sort it out.
Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
---------- Post added at 02:01 PM ---------- Previous post was at 01:05 PM ----------
tomaquet said:
Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
Click to expand...
Click to collapse
Well I just emailed Amazon and they're sending a replacement. Hopefully this will solve the problem

Wifi problem - on-off and no wifi hotspot, phone restarting - Please HELP

Hello everyone,
me and my wife enjoy our htc U11, but few days ago mine start playing up - wifi have difficulties to connect its doing like on-off-on-off, and after while connect to router, doing same thing at work and home too, and I really can't use any longer wifi hotspot, and phone restart at least once a day, not very happy, but today my wife experienced same problems as I have few days, must say both phones bought in UK from two different companies and different times, both are on stock rom, completely standard phones, I am only using modified camera apk, can anyone give me advice what it could be?, I do not have even Facebook or Twitter account, so can't be related to these apks. Was going to do hard reset tonight, but after my wife told me she got same problems and she use her phone very little, I am not sure if hard reset will resolve problems. I will welcome any help...
Forgot to say we are on 2.33.401.10
Many thanks..
Settings>more>data usage>network restrictions>check to see if the network has been restricted.
Settings>more>three dots (overflow menu) and hit "reset network settings"
Have you reset the router, checked the network settings are correct (if you use dhcp just reset your router).
If the ssid has spaces or characters/symbols then this can cause issues.
I have personally known routers that use signal binding to run at speeds incompatible with some devices. Especially those with 1gb interfaces. *cough netgear*.. Falling back to a basic setup helps significantly.
A factory reset will probably solve it but you'll lose your data. That is the last ditch effort.
Hi, what is latest update for this rom?, as we can get no ota update, if you point me right direction, will be great, and I will update at least one phone, and see difference. I already reset home router, I reset network setup on phones, wipe cache on both phones, still problems, and even when I am not at home, wifi playing, as I can setup wifi hotspot and I am away from any wifi. Many thanks..
Sorry that was my bad, I forgot I was looking at my m9, not my U11. You are up to date.
My post has been edited. Follow that.
To have the same problem on both phones is very strange indeed. It must be network settings causing the problem unless you have an app running that monitors WiFi in some way..
I, too, have been having WiFi problems all of a sudden. I am not stock, I'm on viper with EAS kernel, but was running it all just fine for a while then without changing anything, I have the same problem.
Still looking for fix, but no luck so far, tonight I reset router just to be sure, but problem is still there, I am sure sooner or later I will find out what is behind this problem.
Hi i encounter rhis problem on stock htc ron and i flash latest slim build and everything worked form me
SlimOS link
slashray said:
Hi i encounter rhis problem on stock htc ron and i flash latest slim build and everything worked form me
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Click to collapse
can you give me link of working SlimOS ? and its safe ?

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