Database Info

[Q] cant connect via wifi!! vodafone (SOLVED)

Hi anyone with previous experience on vodafone
Im reasonably down with how android works (after owning,rooting and flashing etc for 18 months with Desire)
but why the hell cant i conect via wifi!!
i can connect to networks ok but phone refuses to pull in any data be that mail, facebook, market or internet
Seriously, i cant figure this out at all, anyone have an idea ?
First evening with a new phone ruined!!

InspectorFrost said:
i can connect to networks ok but phone refuses to pull in any data be that mail, facebook, market or internet
Click to expand...
Click to collapse
So you can connect your phone to a wireless connection, it just doesn't download anything? In that case, have you checked the same wireless connection with another device?

sjgore said:
So you can connect your phone to a wireless connection, it just doesn't download anything? In that case, have you checked the same wireless connection with another device?
Click to expand...
Click to collapse
Yes and Yes....im seriously stumped !
the only thing i can think is that theres some sort of wifi radio issue on my phone , but id have thought that would manifest by not connecting to the network rather than not pulling in data .
ive factory reset phone a couple of times and reset my router, no issues on other devices
think ill go back to the store for exchange as im not really prepared and shouldnt have to piss around with a brand new device
its a weird one

Have you tried changing the channel of your router? Try a lower number, like 11. Or temporarily removing any encryption and/or changing encryption type?

Did u try resetting your router? I had the same problem last night. Taught it was my phone. Ended up being my router. Go figure ;-p
Sent from my HTC Glacier using XDA Premium App

kfgtboypsp said:
Did u try resetting your router? I had the same problem last night. Taught it was my phone. Ended up being my router. Go figure ;-p
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Tried that....now at work and connects fine to the network, deffo must be an issue with my home network
Problem for me is that networks and the like aren't really my bag , ive had a look at the admin page on the router and can see its connected and theres nothing immediatly obvious that i could say "that looks suspect"
so im not sure what the answer is
all my other devices mac, pc ipod/phone and previous htc work well and have never had an issue
getting on my tits a little
ill have another fiddle later and see what i can do
cheers for the comments tho
otherwise, i do like the form factor of the phone and ill even give sense a good go befor i probably switch over to ADW or maybe launcherpro

Solved!
Set up static IP address on phone ..... Worked like a charm

I find the same, except I think it has to do with encryption. I have tried with wep and wpa and I get an IP address but cannot browse. On unsecured it works just fine.
Like you found a static IP works, but I think it is the static DNS that is actually the issue here.
This is a cumbersome workaround if you use wifi all over the place, so I downloaded Static Wifi which says it will store settings per connection.
The only issue with this is that I think the device has to be rooted for this to work

Have you tried using the opendns settings
208.67.222.222
208.67.220.220

wifi reconnect
Hi all
Perhaps we all have the same issue
I have the HTC Sensation with almost 2 weeks now and i am having one continuous issue.
I have wifi set up at home the phone connects ok,however i also have a TV/Video sender,when i need to use the TV/Video sender i have to turn off the wifi(not ideal).The problem occurs when i turn off the TV/Video sender and turn the wifi back on,the phone will connect with the modem but not to the internet,Facebook,Twitter,emails will not sync,while testing i have discovered that if i "kill" facebook and Twitter and restart the apps all is ok again i.e facebook,Twitter and emails all sync.
Does anybody have an idea what is causing this ?
Rgds
Clinton

I seem to have managed to resolve this by setting the security to wpa2 and i also altered the dhcp scope to force a new range of ip addtrsses higher up. Since I did that I've had no problems.

CM9 w/ Galaxy tab 2 7.0 = Wifi probem

First, i've search this forum and google for this problem for my tablet... but no answer.
I've made the move to flash my Samsung Galaxy Tab 2 7.0 (GT-P3113) using the [ROM][GT-P31XX][4.0.4] CyanogenMod 9 but i cannot get my WiFi working.
The tablet on stock firmware see my wifi without problem, connection is fast... but when I apply the CM9 rom, i cannot get the wifi working. What I have is the tablet is blocking when the TAB try to optain the IP.
When the tablet is scanning my network, the signal is very good, i enter my password, and cannot go further. I've try to change the channel from auto (by default) of choose channel manually 1 to 6, try to change the encryption from WPA2 or WPA... no luck.
Does someone can help me to solve this problem?

I had a similar problem and I had to disable and then re-enable wifi on my router. Found out later that other wifi devices were having issues too. Rebooting the router would give you a similar result.

imnuts said:
I had a similar problem and I had to disable and then re-enable wifi on my router. Found out later that other wifi devices were having issues too. Rebooting the router would give you a similar result.
Click to expand...
Click to collapse
I've try to rename my network, don't work... Excuse my english is not very good, so you suggest to me to "reboot" my router? Can you explain a little bit?
Thanks!
edit: Ok i've reboot the router, working!!!
Thanks dude!

I'm running CM 9 with MetalliKernel, only my home wi-fi gave me an issue at first.
I simply restarted my router. My tab works great tetherd to my phone also, and at Starbucks, etc.

mk808b wifi connection problem

Hi there,
I am having an issue with my MK808B connecting to my home network. I can connect fine to numerous other hotspots (samsung galaxy nexus, ipad, mifi, etc), but for some reason it just does not want to connect to my home network.
My router is a Cradlepoint MBR-1000, and I am tethering it to a Pantech UM270 Modem for Verizon LTE internet. I can connect fine to this network on several other devices, including the Samsung Galaxy Nexus.
The MK808B shows strong signal, but every time I hit "Connect", it will say connecting for a few seconds and then just revert to saying "Saved, Secured" but without any connection being made. I have of course tried all the normal stuff about rebooting routers, etc. I have tried "Forgetting" the network several times and re-connecting - no luck. I tried setting a static IP address to my home computers thinking there might be an IP conflict issue, but that doesn't seem to be it. I also tried taking off all security on the network, but it still does the same thing.
Some of the other forums I have looked at suggest going to some "Advanced" wifi settings on android, but the MK808b doesn't seem to have that option that I can find.
I looked into my router settings and I do not have any unusual permission settings that I can tell - i.e. no "MAC address filtering" or "Access Control" enabled.
Admittedly I am no network expert, and it seems like there must be some simple issue that I am overlooking.
Anybody got any ideas?
Thanks!

bump -- any ideas?

profarcity said:
bump -- any ideas?
Click to expand...
Click to collapse
Stupid answer, but have you rebooted the stick? I've seen that happen on multiple Android devices randomly, and a reboot always fixes it. You can also forget the network and try reconnecting and retyping your password. Either/both of those should fix.

fbueller said:
Stupid answer, but have you rebooted the stick? I've seen that happen on multiple Android devices randomly, and a reboot always fixes it. You can also forget the network and try reconnecting and retyping your password. Either/both of those should fix.
Click to expand...
Click to collapse
Yup, tried both of those ideas. Thanks for trying to help, though!

WiFi problem

I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.

It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
keyur1131 said:
I've noticed WiFi problem in my moto g 2015.
My home WiFi is not connecting, it reacts like gone through infinite loop. My home WiFi is having WPA2 protected access.
Every else's WiFi is connecting to my phone.
Please help.
Click to expand...
Click to collapse

Thanks for respond.
And yes it happens with some other WiFi networks.
vicks1008 said:
It would help if we had much more details. A link to a video would be perfect. Does this happen with any other Wi-Fi networks?
Click to expand...
Click to collapse

Try factory resetting the device.

keyur1131 said:
Thanks for respond.
And yes it happens with some other WiFi networks.
Click to expand...
Click to collapse
Did you manage to resolve your wifi problem?
I bought the Moto G (2015) 2GB RAM / 16GB ROM for my wife and she's having problems with the home wifi. It often says there is a "connection error" and loops to try to connect again and then fails. Her work wifi seems to function ok.
Having read about similar problems with older moto gs, people recommended (1) turning on and off airplane mode. (2) changing channel number of router.
Both sometimes work and sometimes don't. But it's not really a permanent solution. I'm a bit reluctant to do a factory reset and reinstall everything if it won't resolve the problem. The device came with the latest firmware already installed (5.1.1) and I haven't rooted or unlocked bootloader so should be a pretty clean install.
Anyway, would like to hear that factory reseting could resolve this issue or not before trying.
Thanks for any advice!

Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.

bobbyphoenix said:
Mine does it every now and then. I just unplug my router, wait a minute, plug it back in, and then it connects.
Click to expand...
Click to collapse
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers

tomaquet said:
Yes. It works for me too. But what happens if you're on a public or work wifi where you can't reset the router? It doesn't really seem like a long term solution.
Is this a standard problem with this phone? Anyone else have a similar problem or preferably a solution?
Cheers
Click to expand...
Click to collapse
Yeah resetting other than home router is not the answer. It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.

Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Other than that one ..i had every router connected to my phone..
I was thinking the problem is not in your phone.. It's in router which might be old ��
Because old routers will have 802 a or something which are in compatible to some phones..
Or the router is not allowing your phone to get connected.. As your phone is latest and it has advanced protocols inscribed in it..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers

Just turn off wifi and then turn it on it will fix the problem

banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
Click to expand...
Click to collapse
You would think it would be that simple, but it's not. It just sits there "Connecting", then nothing, then "Connecting". Keeps cycling like that.

nandakis4 said:
Hi, I had also faced the same problem with a open wifi network which is free for 15 mins ..
Do one thing.. Shed some light on this now :
1) router model (if known to you)
2) phone models which got connected to that router and it's operating system version (like 5.1.1)
And there is also one more point.. I found our phone might find problems connecting to 5ghz band router ..while it works fine for smaller routers like 2.4ghz
We can decide when you dig some info about the questions I mentioned...
We will get answers
Click to expand...
Click to collapse
My router is a netgear CG3100Dv3 (using WPA2-PSK [AES] encryption) and uses 2.4 GHz. I don't think it's the router's fault though because I've had many friends connect with a variety of phones and none of them have had the problem before. I currently have a Oneplus One (android 5.0.2) and have used a Nexus 4 and Samsung Galaxy S (1) on this router without problems. Maybe it's a problem with android 5.1.1 as I guess not many of my friends have it yet. I've written to motorola support but they still havent got back to me.
bobbyphoenix said:
It's an Android issue as all my phones do it from time to time. I haven't been able to figure it out. The other "fix" if you can't reset the router is try going into the Wi-Fi settings, and forget the network/name, and then add it back as new. It takes longer, but it could work for you. That's how I get around it when connecting to work when it won't auto connect.
Click to expand...
Click to collapse
Strange. I've never had a problem before with wifi. Maybe I've been lucky until now. Yep - have tried forgetting and reconnecting to wifi signal. Again, a temporary solution that will quickly become irritating when there shouldn't really be a problem for such a simple operation.
banerjeeayan1996 said:
Just turn off wifi and then turn it on it will fix the problem
Click to expand...
Click to collapse
It's a temporary solution but a pain in the arse if you have to reset the router every few hours. And as I said before, what happens when you can't connect to a router which you can't reset? (i.e. public, work)

Change the router's channel, then refresh the wifi in the phone.
Sent from my SM-T530NU using Tapatalk

Firstly i agree that our Moto G has some kind of issue with some routers.. but there will be solutions for them from the ROUTERS POINT OF SIDE to make it work
i have read about your router .. Things i suggest (if you have already done them then let me know )
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device..
i am still finding info on your problem..
the reason why i think your Router can solve the problem is : i had once read about 802.11 b/g/n/ac types.. i am getting a doubt that they are the ones causing the problem.. if you are aware of it
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution

nandakis4 said:
Firstly i agree that our Moto G has some kind of issue with some routers.
Click to expand...
Click to collapse
Hmm. That doesn't sound promising. Will they sort it out with the next firmware update? Are motorola even aware there is this problem?
nandakis4 said:
1) your router has option to change MODE to get speeds more than 150mbps.. try changing that 802.11 MODE , restart your Phone and Router and also keep CHANNEL to AUTO , try changing the security WPA to others also..
2) your Wifi of your phone will have a MAC address , copy that and paste in your Router to allow this device.
Click to expand...
Click to collapse
Ok. Will change channel to auto mode. It was already on "up to 300 Mbps". Will also put MAC addresss in the router.
However this still relies on having access to the router. What happens when you don't have access. If this is going to happen on many routers then I prefer to return the phone and buy one which never has this problem.
nandakis4 said:
have a look at this bro once : http://www.smartmobilephonesolutions.com/content/cant-connect-to-wifi-on-android-smartphone
in this he said that Wifi fix apps can solve the easy problems..:highfive: , hope you find solution
Click to expand...
Click to collapse
I'll give a wifi fix app a go to. But they just seem to automatically delete known wifi SSIDs and passwords.
Another option would be to root and install new ROM and radio, but would prefer not to.
It seems like a lot of Nexus 5 users on 5.1.1 are having wifi problems too:
https://productforums.google.com/forum/#!topic/nexus/4zdMLo2Pn9Y;context-place=forum/nexus
https://productforums.google.com/forum/#!topic/nexus/yx5kGasv2lE;context-place=topicsearchin/nexus/category$3Aconnecting-to-networks-and-devices
Anyway, thanks for you advice!

Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...

I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1

tomaquet said:
Just a quick update if there is anyone else reading this thread with a similar problem.
I changed the channel mode to auto and that has seemed to fix the problem. The moto g seems to connect without problems now. I didn't enter the MAC address nor used a "wifi fix" app so far.
Fingers crossed...
Click to expand...
Click to collapse
Finally you made it :highfive: thanks for this reply, i have been waiting for this answer ..

choder said:
I have the same problem. Wifi just stops working and had a ! Symbol beside the wifi icon. I have probably had a 100 phones and devices connected to this router without a problem. I have changed a bunch of settings the router and it didn't help.
Disabling wifi off then on works, but that is no solution. I will try anther Rom or kernel. I am on resurrection 5.1.1
Click to expand...
Click to collapse
My problem was slightly different in that the phone wouldn't even connect to the wifi signal. It would cycle continuously between "connecting" and "authentication error".
Does it work with other routers?
nandakis4 said:
Finally you made it thanks for this reply, i have been waiting for this answer ..
Click to expand...
Click to collapse
Thanks for your help! I'm still a little wary that the phone will have problems in the future on other routers, but it's a good enough fix for now. Hopefully a later firmware update will sort it out.

Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
---------- Post added at 02:01 PM ---------- Previous post was at 01:05 PM ----------
tomaquet said:
Unfortunately, my wife took the moto g on a business trip last week and could not connect to any wifi signals (her colleagues did not have a problem).
Not sure what to do now. I'm in contact with motorola support but they don't have any suggestions yet (apart from blaming the router - which has never had a problem with any other devices!)
Click to expand...
Click to collapse
Well I just emailed Amazon and they're sending a replacement. Hopefully this will solve the problem

Wifi connection to home network:

This issue started yesterday and can't seem to fix. My Note-5 will not connect to my home network despite having the correct credentials; I've rebooted the phone, home router, chose "forget network" to start fresh............will not accept the password................I've wiped cache, just don't want to do a hard/factory reset. Has anyone experienced similar? My son's Galaxy S4 did this awhile back and eventually did a hard reset to fix; although his wouldn't even turn on wifi. All other devices in the house connects to the network with no issues, phone will connect to other networks, just not the home one.

Try not using a password just to see if it can connect or not that way you can eliminate the password problem and narrow the problem down to your router or your phone also are you on stock or custom ROM give us a little more info on your phone setup
Sent from my SM-N9300 using XDA-Developers Legacy app

Change your SSID of the router (the name of wifi) and see if you can connect to it then. Unless your using the default name that came with the router which you will probably need to know how to change if so. If you do know how thts what i would try first, and if is worth it to leave it changed, otherwise change back and focus on phone as issue. If you do not know how to change ssid you can try these steps from a computer or laptop or anything with a browser that is connected to the router, go to 192.168.0.1 or 192.168.1.1 as they are most common and should have login screen which could be admin as user and admin as password. Or admin and netgear or different dependant on the router. If you got from internet provider should be a sticker on bottom or side showing router GUI address and username and password. If not, Google yhe model you have. If it doesnt work and you have not changed it from default reset the router by holding small reset hole for 30 seconds and it should work after. If other things can connct to the router but phone can not its a phone thing unless someone got in router settings or a pc firewall or antivirus denying that specific ip of the phone or mac address. Eset tries to block devices on my network all the time.
ycats said:
This issue started yesterday and can't seem to fix. My Note-5 will not connect to my home network despite having the correct credentials; I've rebooted the phone, home router, chose "forget network" to start fresh............will not accept the password................I've wiped cache, just don't want to do a hard/factory reset. Has anyone experienced similar? My son's Galaxy S4 did this awhile back and eventually did a hard reset to fix; although his wouldn't even turn on wifi. All other devices in the house connects to the network with no issues, phone will connect to other networks, just not the home one.
Click to expand...
Click to collapse
---------- Post added at 08:30 PM ---------- Previous post was at 08:25 PM ----------
By not accepting the password you could verify that the keyboad on the phone is set to US and is what it should be. You could also try WPS if the router has, which should be a small button on the router that looks like a recycling symbol or arrows in a circle. On the phone settings under wifi and choosing more it will show wps push button, click it and it will listen for any routers that have had the wps button pushed and will automatically connect without needing a password
---------- Post added at 08:33 PM ---------- Previous post was at 08:30 PM ----------
Also if you were successful in using the wps feature take into consideration security issues it offers, in that anybody who is listening for a wps router that is broadcast can automatically connect if they are searching for wps routers, not a huge issue as it is a certain set time frame the connection has to be made but if you live in that crazy world where people devote time to sitting and waiting for those to push that button they will connect to your wifi

stock rom, rooted
bonebeatz1234 said:
Try not using a password just to see if it can connect or not that way you can eliminate the password problem and narrow the problem down to your router or your phone also are you on stock or custom ROM give us a little more info on your phone setup
Sent from my SM-N9300 using XDA-Developers Legacy app
Click to expand...
Click to collapse

Other suggestions...
- manually change/experiment with setting a different channel in wireless settings
A nearby router or other device operating on or near the channel yours is on, it could cause problems.
- like previously mentioned, factory reset, try with NO password
- if a dualband router, try both bands
- update router firmware