Fingerprint and Exchange email - Galaxy S6 Q&A, Help & Troubleshooting

can anybody with a corporate email account confirm if the fingerprint can be use in the same manner as in the iPhone? or it gets grayed out and you have to use a password instead?
Thanks.

I would like to know the same!
Sent from my XT1058 using Tapatalk

Can confirm this works! It was my biggest pain point on my Nexus 5. It works with Nine, Outlook Preview, Gmail Exchange, Samsung email, and a few others I'm forgetting about.

grantbey said:
Can confirm this works! It was my biggest pain point on my Nexus 5. It works with Nine, Outlook Preview, Gmail Exchange, Samsung email, and a few others I'm forgetting about.
Click to expand...
Click to collapse
Yep, currently working with Nine and Samsung Email (I manage the MDM at my work and had to test these.)

Yes it works for me. It didn't work with S5 but it works now with s6 :good:.

Can confirm as well. Do not have to use a PIN anymore/can use fingerprint.

does this work with the default samsung email application that comes stock on the s6 ?

went to the store and tried myself, it does indeed let you use the fingerprint for Exchange email using the stock app.

Hola
OK, I am confused. How did you folks get the fingerprint method to work instead of typing a PIN in Nine email client.
I see no configuration in either Nine client or S6 security settings that allows me to switch from PIN to fingerprint.
I googled and didn't find much.
"So what you want me to do 'bout that?"

Related

Exchange email - lookup contacts from corporate address book?

Is it possible to look up contacts from the GAL with the email client?
Thanks
moosic said:
Is it possible to look up contacts from the GAL with the email client?
Thanks
Click to expand...
Click to collapse
Maybe this thread could be about all Exchange issues / tips ?
Would be cool.
I don't have answers to the OP here just some points:
1. I read either on here or another forum that your customized folders in Exchange did not show up on Captivate. Can anyone deny / confirm?
2. I don't see why contact GAL lookup won't work, it worked on my Aria. But then again also my Exchange customized folders showed up just fine on Aria.
3. Dialing from Calendar entry on Captivate no worky? Really? Sounds unlikely but can anyone confirm / deny?
You are able to do lookups within the email client on the gal. Simply press the search button, this will take you to a lookup field.
My folders all synced with my exchange account. Its more like a fake sync.it pulls when selected.
I have not been able to lookup phonenumbers through the gal.
Sent from my SAMSUNG-SGH-I897 using XDA App
The default email client leaves a lot to be desired when dealing with Exchange support. Yes, you can have customized folder but navigate them isn't that easy. For example, I have more than a dozen folders under my inbox folder, they all showed up as tabs along side the Inbox. There is no way to configure which folder to sync and which doesn't.
The calendar also showed my meetings wrong. I have a few repeating events with a few exceptions, e.g. I delete a few meetings in certain weeks. After sync, the calendar on my phone ignores all those exceptions/deleted meetings.
I'm going to investigate other Exchange support apps. The stock app really stinks.
bwolmarans said:
Maybe this thread could be about all Exchange issues / tips ?
Would be cool.
I don't have answers to the OP here just some points:
1. I read either on here or another forum that your customized folders in Exchange did not show up on Captivate. Can anyone deny / confirm?
Customized folders do show up, along the top bar of the main email client window. Swipe or tap to change folders.
2. I don't see why contact GAL lookup won't work, it worked on my Aria. But then again also my Exchange customized folders showed up just fine on Aria.
Compose or reply to an email. Below the TO and CC fields are four buttons. One is SEARCH. That does a GAL lookup.
3. Dialing from Calendar entry on Captivate no worky? Really? Sounds unlikely but can anyone confirm / deny?
Works just fine for me.
Click to expand...
Click to collapse
Some other tips.
Make messages easier to read and MUCH easier on the battery by going to Menu/Display Mode and picking "Positive Mode". Wish Gmail would do this too, white background is not AMOLED friendly at all (uses MORE power than an LCD would use).
Check your signature...you may or may not want to advertise you're "using an i897 on AT&T 3G Network". Account Settings/Signature.
Check message size, it's probably set too low by default, unless you're really trying to conserve a few kb of data. Advanced Settings/Email Size.
What format are your telephone numbers in your calendar?
888 123-4567
8881234567
Don't work for me. They are in the body of the calendar entry.
Rizz67 said:
I have not been able to lookup phonenumbers through the gal.
Click to expand...
Click to collapse
I have not been able to lookup people by phone number (useful when you get a call from your office that you don't recognize the number) since I got rid of the first gen blackberry I had many years ago.
And that's including a year that I had the tilt (A Windows phone you'd think they could make their own stuff work together.) And I still can't with the Aria I have now (until next week Wed. when my Captivate arrives, and then I won't be able to with my Captivate. )
Sad that Exchange integration was better with the blackberry 6 years ago than it is with today's latest Android devices.
sadly the gal search only provides me the email address, not the phone number or any other gal information. Or does it for you? Am I doing it wrong?
It must be that somebody at Android and or Samsung owns stock in Touchdown / Nitro ???
It's probably due to the limitation of Exchange ActiveSync protocol.
P.S. dialing from calendar doesn't work for me either when the phone number is in event body.
foxbat121 said:
It's probably due to the limitation of Exchange ActiveSync protocol.
P.S. dialing from calendar doesn't work for me either when the phone number is in event body.
Click to expand...
Click to collapse
The GAL lookup fubar is not the EAS protocol. It works on other platforms just fine. I think it is a Samsung issue - i will test later on my Moto phone and see what they return in a GAL lookup.
As for calendar dialing - I want to see some proof of someone doing this with an Exchange entry. I have tried new entries in Exchange and Google with a phone number in body and location - nothing works. URLs don't work either.
The entire calendar entry is treated as an unelectable blob.
alphadog00 said:
The GAL lookup fubar is not the EAS protocol. It works on other platforms just fine. I think it is a Samsung issue - i will test later on my Moto phone and see what they return in a GAL lookup.
Click to expand...
Click to collapse
I don't remember if it works in WM or not (never tried even though I've been using WM exclusively in the past). But according to posts above by bwolmarans, it didn't work for his Tilt either. Remember BlackBerry doesn't use EAS at all. You need to setup BES server in order to communicate between Exchanger server and BB.
foxbat121 said:
I don't remember if it works in WM or not (never tried even though I've been using WM exclusively in the past). But according to posts above by bwolmarans, it didn't work for his Tilt either. Remember BlackBerry doesn't use EAS at all. You need to setup BES server in order to communicate between Exchanger server and BB.
Click to expand...
Click to collapse
It works fine on iPhone - they licensed EAS, and I am pretty sure it worked on my WinMo phone. I have another Android 2.1 phone I want to try it on.
As further information, I could not get my GAL to work in the stock email client. After reading another forum thread, I installed "Swift Contacts" from the market. This unlocked the GAL functionality in the stock client as well.

[Q] MS Exchange Account

Just wondering if any of you are using the the Z3 with an MS Exchange account (not office365) and getting email and calendar events to sync accordingly?
cappa1983 said:
Just wondering if any of you are using the the Z3 with an MS Exchange account (not office365) and getting email and calendar events to sync accordingly?
Click to expand...
Click to collapse
Yep, exchange 2010 and also hotmail
Brendo said:
Yep, exchange 2010 and also hotmail
Click to expand...
Click to collapse
Thanks. I think then it's an issue with my phone. Searching the interwebs doesn't really say much about the topic in terms of syncing errors. and, sony support seems to indicate they have "not had one issue with exchange and email/calendar syncing."
I've had issues with android native email app not synching. Can you describe your issue in more detail, it could be the same as mine.
bplogan said:
I've had issues with android native email app not synching. Can you describe your issue in more detail, it could be the same as mine.
Click to expand...
Click to collapse
well the email app takes the exchange account, I get email coming in with push. but I don't get calendar events. no matter what I do.
there's no error, or message, just doesn't show up. same settings on my two year old samsung, works just fine.
Check my blog entry at blogs.msdn.com/Baliles. I posted an article on how to get it to work.
baliles said:
Check my blog entry at blogs.msdn.com/Baliles. I posted an article on how to get it to work.
Click to expand...
Click to collapse
thanks for the suggestion. I actually came across your msdn post a while ago. BUT, unfortunately, outlook.com (365) is not my exchange provider, so it's a moot point.
thanks again for the post.
btw I'm using Google calendar if that makes a difference
Have you tried alternative clients?
I use mailwise and I am getting emails and calendar sync no issues.
sephstyler said:
Have you tried alternative clients?
I use mailwise and I am getting emails and calendar sync no issues.
Click to expand...
Click to collapse
yeah that actually did it! I spent the day going down the list of exchange and email clients and in the play store and when I got to mailwise, it actually synced up the calendar events.
I damn near fell of the chair
thanks again for the suggestion. I'm not at all sure what the difference is, in setting up an exchange activesync account from mailwise as opposed to say cloudmagic or the sony email app or k9, etc...
anyway it worked and I hope this thread comes in handy for any unlucky soul that faces this issue.
Just my story and suggestion:
We use the Mdaemon Server (v14) with active sync support. First synce with my Z3 went finde. But immediately after that everything got messed up.
So after a few times adding and removint the account I tried to use the original Android Exchange client - same story here. Started to work and the just stopped to sync.
As a finel solution and afer running trough tons of Google-searches I have found the holy grail for me - Nine.
The cool thing for me was that it has a 2 weeks test-period after which you need to activate it.
So I tested about 11 days without any error and decided to buy it. So far no regrets on my decision! What I totaly like is that it has a well working search and a chat-view mode for the messages.
Anyway -- just give it a try - 2 weeks free testing.
The key was 7,60€ or whatever - equals 9.99USD.
Brendo said:
Yep, exchange 2010 and also hotmail
Click to expand...
Click to collapse
which settings did you use for hotmail? I couldn't get mine to work...
msxghost said:
which settings did you use for hotmail? I couldn't get mine to work...
Click to expand...
Click to collapse
Setup via exchange, then it automatically puts in all settings once you've added email and password
Bren026 said:
Setup via exchange, then it automatically puts in all settings once you've added email and password
Click to expand...
Click to collapse
Strange, every time I do so I get the following:
Email App - Address lines cutting off in replies
Hello dear,
There is a problem i noticed with the Z3 email client after setting up my office email on Exchange.
for example, i am getting an email from someone with multiple people in "CC" and "To".
If i do a "reply all" or "reply only to the sender", in my reply, all the other addresses other than the sender's name gets cut off from the email to which i am replying.. This is a very disappointing thing for me since it seriously deforms the email chain and make us lose track of who all where there in the earlier email. This is especially bad when using for corporate official emails.
Before switching to Sony, (due to Battery life), i was using Samsung Galaxy and Samsung email app never had this issue. Whether you reply or forward, the previous emails were intact with all addresses and details.
Any idea on how to solve this?
regards....

[Q] Fingerprint scanner and exchange active sync

Does anybody know if by setting up an exchange activesync account, the fingerprint scanner can still be used or android reverts to PIN/PASSWORD as is the case now with face unlock & pattern?
I know that Android by default does the latter, but there is a chance Samsung has circumvented it and implemented in a way that Apple does with touch ID-pissing off IT people who would love to be able to disable it.
cynomad said:
Does anybody know if by setting up an exchange activesync account, the fingerprint scanner can still be used or android reverts to PIN/PASSWORD as is the case now with face unlock & pattern?
I know that Android by default does the latter, but there is a chance Samsung has circumvented it and implemented in a way that Apple does with touch ID-pissing off IT people who would love to be able to disable it.
Click to expand...
Click to collapse
On current Samsung phones with fingerprint scanner, fingerprint can be used with exchange active sync. But I think your company it administrator could set the security policy to disallow it.
Sent from my SAMSUNG-SM-G850A
Great, thanks. I just remembered I have kept the MS outlook version that requires no PIn and in case they do set a restricted policy I will use that or the hacked AOSP email client version of it works, then use the scanner to unlock/lock
Can someone who has access to an S6 confirm whether the fingerprint reader is still grayed out like the current Samsung phones? It seems like it is more of a Microsoft issue than a Samsung issue.
Has anyone had a chance to test the fingerprint scanner with a locked down exchange account?
I expect it to behave the same way as note 4. Once exchange policy is enforced the option gets greyed out and cannot be used, have to use a password. I have kept the modded AOSP version of the email app( will have to see if it works on TouchWiz) or use the initial versions of outlook app that do not require a Pin/pass then activate the fingerprint option as security
cynomad said:
I expect it to behave the same way as note 4. Once exchange policy is enforced the option gets greyed out and cannot be used, have to use a password. I have kept the modded AOSP version of the email app( will have to see if it works on TouchWiz) or use the initial versions of outlook app that do not require a Pin/pass then activate the fingerprint option as security
Click to expand...
Click to collapse
Doesn't get greyed out for me. I think it depends on your company IT policy.
Sent from my SM-N910T
Yes it works for me. It didn't work with S5 but it works now with s6 :good:.
I have a Note Edge (Kit Kat) and it is greyed out for me.
Is there anything I can do to allow the fingerprint security?
Will upgrading to Lollipop make a difference?
I can confirm that S6 works just fine with fingerprint scanner and Exchange policy enabled. What a relief I think it is more related to revamped version of the E-mail client doing the hack in similar way as iPhones do.
misiek_to_ja said:
I can confirm that S6 works just fine with fingerprint scanner and Exchange policy enabled. What a relief I think it is more related to revamped version of the E-mail client doing the hack in similar way as iPhones do.
Click to expand...
Click to collapse
So does that mean it should work with the note edge?
MSK1 said:
So does that mean it should work with the note edge?
Click to expand...
Click to collapse
I suggest to check if you have Android 5.0.2 and Email client version 1.0.0.388356 (5.0.2) or above. If it is the case I think you can assume it will work.
misiek_to_ja said:
I suggest to check if you have Android 5.0.2 and Email client version 1.0.0.388356 (5.0.2) or above. If it is the case I think you can assume it will work.
Click to expand...
Click to collapse
Thank you for very specific answer.
How can I check email client version number?
MSK1 said:
How can I check email client version number?
Click to expand...
Click to collapse
You can do it in the App Manager, look for the E-mail app and once you click on it you will see its version number.
misiek_to_ja said:
You can do it in the App Manager, look for the E-mail app and once you click on it you will see its version number.
Click to expand...
Click to collapse
Unfortunately it's 4.42 [emoji20]
I have exchange and fingerprint working perfectly together. Using official MS Outlook app.

a couple more noob questions

I'm not new to Android or Marshmallow, just the S7 and the Samsung skin and apps. I currently hooked up my company's exchange client using the S7 account manager and am using the mail and calendar app in Knox. Anyway, the crux of it is ... I'm not really liking the way the mail app works. I was previously using Touchdown on my Moto X and have been pretty used to that. Is there any opinions on whether the default mail client sucks, or is good does somebody have an Exchange (Activesync) mail client they REALLY like and want to suggest?
Or is this just a case of 'give it a few weeks to get used to it' sort of thing.
The same thing applies to the dialer, though I feel more stongly about this. I much prefer the stock Android dialer to the Sammy one. Can somebody give me some guidance on how to switch back.
Also, I'm really not liking the messaging client. That's easily switchable, but before I completely abandon it is there any really good things about it I'm missing out on that should make me reconsider?
Thanks,
- Steve
For dialer i dont have any option but for message app download stock google messenger
V_B said:
For dialer i dont have any option but for message app download stock google messenger
Click to expand...
Click to collapse
+1 for the Google Messenger. It's the only one I've used for a while now.
As for Exchange, I put all my work stuff into My Knox - using the stock email client - and perfectly happy there. I used to use Touchdown as well.

Stock email app NOT gmail

Anyone know how to get the old stock email app working on pixel? I've installed an old apk but as soon as I try and open it, it says to use Gmail and points me that way. Makes me feel like I'm using an iPhone.
Sent from my Pixel using XDA-Developers mobile app
bacon612 said:
Anyone know how to get the old stock email app working on pixel? I've installed an old all but as soon as I try and open it, it says to use Gmail and points me that way. Makes me feel like I'm using an iPhone.
Click to expand...
Click to collapse
I just got my phone set up yesterday. Are you saying there was a different default e-mail app on this phone at some point? Mine only came with the Gmail app. Seems strange to me to not have Gmail be the stock email app on a Google phone.
Doesn't exist anymore
Sent from my SM-G935T using XDA-Developers mobile app
laureanop said:
Doesn't exist anymore
Sent from my SM-G935T using XDA-Developers mobile app
Click to expand...
Click to collapse
What this guy said. It's been phased out and its features have been moved to Gmail.
magnumtripod said:
I just got my phone set up yesterday. Are you saying there was a different default e-mail app on this phone at some point? Mine only came with the Gmail app. Seems strange to me to not have Gmail be the stock email app on a Google phone.
Click to expand...
Click to collapse
laureanop said:
Doesn't exist anymore
Sent from my SM-G935T using XDA-Developers mobile app
Click to expand...
Click to collapse
FoleyRose said:
What this guy said. It's been phased out and its features have been moved to Gmail.
Click to expand...
Click to collapse
Wow. Thats too bad. Guess I'll have to wait for a custom rom to use it again. Its still in Cyanogenmod builds, maybe its in gapps. Anyhow, I really liked keeping it separate from gmail.
Yeah. You may be able to build it from source from CM but sounds like a pain.
bacon612 said:
Wow. Thats too bad. Guess I'll have to wait for a custom rom to use it again. Its still in Cyanogenmod builds, maybe its in gapps. Anyhow, I really liked keeping it separate from gmail.
Click to expand...
Click to collapse
Why not just download another email app. Like Outlook, that one works well with all email accounts.
I'd strongly recommend K9 as an email app. Been using that since my G1 and it's still outstanding!
K9 or blue mail works great, I've used k9 for a long time, just switched over to blue, very hard to decide which one is the keeper ?
Sent from my Pixel using XDA-Developers mobile app
These guys are not actually correct.
The "stock" email program STILL EXISTS, and in fact, is actually INSTALLED on Pixel devices from factory!
BUT, google has merged its UI into the GMAIL program.
So you have two options if you want to use the "stock" email program;
1) Set up your IMAP email account through the GMAIL program,
2) DISABLE the gmail program, and guess what happens? The "email" program launcher icon shows up in your launcher!
HOWEVER, it really is a much better idea to use k9mail instead. It is far more feature rich.
doitright said:
These guys are not actually correct.
The "stock" email program STILL EXISTS, and in fact, is actually INSTALLED on Pixel devices from factory!
BUT, google has merged its UI into the GMAIL program.
So you have two options if you want to use the "stock" email program;
1) Set up your IMAP email account through the GMAIL program,
2) DISABLE the gmail program, and guess what happens? The "email" program launcher icon shows up in your launcher!
HOWEVER, it really is a much better idea to use k9mail instead. It is far more feature rich.
Click to expand...
Click to collapse
Neat, I didn't know that! Still gonna use K9 myself but that's pretty cool!
Aquamail would be my recommendation for a mail app. Easily the best and easiest to use of the six or eight that I tried...
doitright said:
These guys are not actually correct.
The "stock" email program STILL EXISTS, and in fact, is actually INSTALLED on Pixel devices from factory!
BUT, google has merged its UI into the GMAIL program.
So you have two options if you want to use the "stock" email program;
1) Set up your IMAP email account through the GMAIL program,
2) DISABLE the gmail program, and guess what happens? The "email" program launcher icon shows up in your launcher!
HOWEVER, it really is a much better idea to use k9mail instead. It is far more feature rich.
Click to expand...
Click to collapse
That's a good find but unfortunately doesn't work for me. My mail server wont play nice with the Gmail app so I can't even get it configured. I still tried to disable Gmail but didn't see the stock email app. I then installed a stock email apk and it installed but still gives me the same screen saying that Gmail is the new everything app
Sent from my Pixel using XDA-Developers mobile app
NickJHP said:
Aquamail would be my recommendation for a mail app. Easily the best and easiest to use of the six or eight that I tried...
Click to expand...
Click to collapse
Aquamail Pro is nice, arguably better than K9, although it was just acquired by MobiSystems so who knows how future updates are going to look. Large companies acquiring small, indie developer projects does not usually end well for the app.
Security-wise, Aquamail, K9 and Nine are about the only third-party apps I'd consider.
I know this thread is now almost 2 months old.
what I"m looking for is a mail app to keep my gmail separate from my 2 exchange emails - and it MUST integrate with a calendar widget.
I haven't found one that works best. I liked the old "Mail" app - I could left swipe to delete, right to options - all your reply, reply-all, forward options right at the top of each message, rather than the options dots.
Outlook won't get sucked into my Google Calendar.
our3rotts said:
I know this thread is now almost 2 months old.
what I"m looking for is a mail app to keep my gmail separate from my 2 exchange emails - and it MUST integrate with a calendar widget.
I haven't found one that works best. I liked the old "Mail" app - I could left swipe to delete, right to options - all your reply, reply-all, forward options right at the top of each message, rather than the options dots.
Outlook won't get sucked into my Google Calendar.
Click to expand...
Click to collapse
Aquamail - I tried just about every top email app. Also needed it to support Calendar, works perfect. I use the paid version and can't imagine a more customizable Android email client. Absolutely outstanding. Extremely reliable too.
Use Nine for Exchange. I've been using it for years, best Android email client.
ITGuy11 said:
Use Nine for Exchange. I've been using it for years, best Android email client.
Click to expand...
Click to collapse
Yeah, definitely for Exchange. I still prefer K9 for IMAP (easy to have lots of aliases) but Nine is definitely where it's at for Exchange. Great integration to Calendar and more!
It seems that only the Lollipop branch of the stock email app 7.0-x is merged into Gmail. Earlier versions of the stock email app, targeted for KitKat like email app 6.3-x, are still working. I am on CM 11 and the fresh installed email app 6.3-1218562 seems functional and wants to be configured with an email account.
However, regarding security concerns it may be still better to use an alternative mail client like K9. I ask me now how that one performs on low-level phones with weak hardware. All these super-rich features of that nice K9 mailing app needs surely hardware power. I noticed a similar behavior also on more recent Gmail versions. These are far more hardware hungry then older ones. That's the reason why I like the stock email app, - it seems lightweight and fast.

Categories

Resources