Exchange email - lookup contacts from corporate address book? - Captivate General

Is it possible to look up contacts from the GAL with the email client?
Thanks

moosic said:
Is it possible to look up contacts from the GAL with the email client?
Thanks
Click to expand...
Click to collapse
Maybe this thread could be about all Exchange issues / tips ?
Would be cool.
I don't have answers to the OP here just some points:
1. I read either on here or another forum that your customized folders in Exchange did not show up on Captivate. Can anyone deny / confirm?
2. I don't see why contact GAL lookup won't work, it worked on my Aria. But then again also my Exchange customized folders showed up just fine on Aria.
3. Dialing from Calendar entry on Captivate no worky? Really? Sounds unlikely but can anyone confirm / deny?

You are able to do lookups within the email client on the gal. Simply press the search button, this will take you to a lookup field.
My folders all synced with my exchange account. Its more like a fake sync.it pulls when selected.
I have not been able to lookup phonenumbers through the gal.
Sent from my SAMSUNG-SGH-I897 using XDA App

The default email client leaves a lot to be desired when dealing with Exchange support. Yes, you can have customized folder but navigate them isn't that easy. For example, I have more than a dozen folders under my inbox folder, they all showed up as tabs along side the Inbox. There is no way to configure which folder to sync and which doesn't.
The calendar also showed my meetings wrong. I have a few repeating events with a few exceptions, e.g. I delete a few meetings in certain weeks. After sync, the calendar on my phone ignores all those exceptions/deleted meetings.
I'm going to investigate other Exchange support apps. The stock app really stinks.

bwolmarans said:
Maybe this thread could be about all Exchange issues / tips ?
Would be cool.
I don't have answers to the OP here just some points:
1. I read either on here or another forum that your customized folders in Exchange did not show up on Captivate. Can anyone deny / confirm?
Customized folders do show up, along the top bar of the main email client window. Swipe or tap to change folders.
2. I don't see why contact GAL lookup won't work, it worked on my Aria. But then again also my Exchange customized folders showed up just fine on Aria.
Compose or reply to an email. Below the TO and CC fields are four buttons. One is SEARCH. That does a GAL lookup.
3. Dialing from Calendar entry on Captivate no worky? Really? Sounds unlikely but can anyone confirm / deny?
Works just fine for me.
Click to expand...
Click to collapse
Some other tips.
Make messages easier to read and MUCH easier on the battery by going to Menu/Display Mode and picking "Positive Mode". Wish Gmail would do this too, white background is not AMOLED friendly at all (uses MORE power than an LCD would use).
Check your signature...you may or may not want to advertise you're "using an i897 on AT&T 3G Network". Account Settings/Signature.
Check message size, it's probably set too low by default, unless you're really trying to conserve a few kb of data. Advanced Settings/Email Size.

What format are your telephone numbers in your calendar?
888 123-4567
8881234567
Don't work for me. They are in the body of the calendar entry.

Rizz67 said:
I have not been able to lookup phonenumbers through the gal.
Click to expand...
Click to collapse
I have not been able to lookup people by phone number (useful when you get a call from your office that you don't recognize the number) since I got rid of the first gen blackberry I had many years ago.
And that's including a year that I had the tilt (A Windows phone you'd think they could make their own stuff work together.) And I still can't with the Aria I have now (until next week Wed. when my Captivate arrives, and then I won't be able to with my Captivate. )
Sad that Exchange integration was better with the blackberry 6 years ago than it is with today's latest Android devices.

sadly the gal search only provides me the email address, not the phone number or any other gal information. Or does it for you? Am I doing it wrong?
It must be that somebody at Android and or Samsung owns stock in Touchdown / Nitro ???

It's probably due to the limitation of Exchange ActiveSync protocol.
P.S. dialing from calendar doesn't work for me either when the phone number is in event body.

foxbat121 said:
It's probably due to the limitation of Exchange ActiveSync protocol.
P.S. dialing from calendar doesn't work for me either when the phone number is in event body.
Click to expand...
Click to collapse
The GAL lookup fubar is not the EAS protocol. It works on other platforms just fine. I think it is a Samsung issue - i will test later on my Moto phone and see what they return in a GAL lookup.
As for calendar dialing - I want to see some proof of someone doing this with an Exchange entry. I have tried new entries in Exchange and Google with a phone number in body and location - nothing works. URLs don't work either.
The entire calendar entry is treated as an unelectable blob.

alphadog00 said:
The GAL lookup fubar is not the EAS protocol. It works on other platforms just fine. I think it is a Samsung issue - i will test later on my Moto phone and see what they return in a GAL lookup.
Click to expand...
Click to collapse
I don't remember if it works in WM or not (never tried even though I've been using WM exclusively in the past). But according to posts above by bwolmarans, it didn't work for his Tilt either. Remember BlackBerry doesn't use EAS at all. You need to setup BES server in order to communicate between Exchanger server and BB.

foxbat121 said:
I don't remember if it works in WM or not (never tried even though I've been using WM exclusively in the past). But according to posts above by bwolmarans, it didn't work for his Tilt either. Remember BlackBerry doesn't use EAS at all. You need to setup BES server in order to communicate between Exchanger server and BB.
Click to expand...
Click to collapse
It works fine on iPhone - they licensed EAS, and I am pretty sure it worked on my WinMo phone. I have another Android 2.1 phone I want to try it on.

As further information, I could not get my GAL to work in the stock email client. After reading another forum thread, I installed "Swift Contacts" from the market. This unlocked the GAL functionality in the stock client as well.

Related

What's the best email client?

I'm looking for a client that's as good as the iPhone mail client. I'd like it to support multiple exchange accounts as well as render html based email properly. Also an email client that will render all emails proportionally so I don't have to scroll left and right on an email unless I zoom in. Also supporting pinch to zoom would be great. I've tried K9 but was left unsatisfied on it's implementation... what are the better clients on Android?
I'm in the same conundrum(though not for exchange accounts, mostly IMAP).
Tried k9, which fails quite bad and maildroid, which is just slow. Finalyl just settled on the Samsung Mail app that came with my Galaxy S. I'm sure you can find an APK for it around somewhere if you have a different phone.
It's as close to the iPhone mail prgram as I can find on Android
dgovil said:
I'm in the same conundrum(though not for exchange accounts, mostly IMAP).
Tried k9, which fails quite bad and maildroid, which is just slow. Finalyl just settled on the Samsung Mail app that came with my Galaxy S. I'm sure you can find an APK for it around somewhere if you have a different phone.
It's as close to the iPhone mail prgram as I can find on Android
Click to expand...
Click to collapse
I don't understand how any could could be disappointed in K9 Mail, it works flawlessly for me. The GUI is simple yet intuitive and presents the right information at the right time, it ALWAYS works, it's fast, it uses VERY little battery, it supports a great deal of functionality.
The GUI between 2 and 3 got even better adding "Move to Archive" and such type buttons, making common actions easier to do.
One more big plus; Tasker supports it, so you can act on incoming emails, send email, etc via K9.
Only two things it's missing IMO..
Per-folder alerts (I combine all emails (forwarded) into one, and most of them go into specific folders) would be nice, but I've done this in Tasker now so no biggie here.
Second, if you move mail to a folder you don't sync, it stays local and doesn't clean up. IE: If you move Trash mail to the server Trash folder, it moves on the server and on the mail client. However it never gets purged in K9 after X days or after the server deletes it if you don't sync that folder. So what I've done is I sync a few such folders once a day.
FYI, I use Dovecot for my IMAP server, one mailbox IDLE, 4-5 sync once a day. I use Tasker to turn off Syncing at night and have K9 set to not sync when it's disabled so at night K9 doesn't receive mails, turns back on in the morning for me. And when I get certain emails in (based on subject, sender, etc) Tasker alerts me in special ways.
I don't really use the encryption/signing functionality, but it also works quite well paired with APG.
I just don't see why anyone wouldn't like it if they use IMAP. I assume POP would be a similar experience. Exchange can DIAF.
I swear by K9 Mail. Best email app I've ever used. Bonus for being open-source and updated frequently too.
If you are not satisfied with the market release version of K-9 you can always DL a newer version from the development web site.
You can view changes by clicking on the source tab and then the changes sub-tab.
I used K9 as my default email client on the Mytouch 3G. It is a really good, strong, and full of features application. I highly recommend it. Right now I'm using the default that came with the Mytouch 4G because it fits my needs.
Theres always Touchdown and this another one that I can't recall name of if you want to go paid route , K9 does everything and more for me so i've no complaints, The iphone mail app is PATHETIC! look for samsung mail (social mail app) if you want but so far the best is K9 and touchdown for exchange
The stock mail app on my Captivate can't access Yahoo!mail on WIFI and when I tried K9, it slowed my phone down to a crawl. Everything lagged so badly I had to uninstall after less than an hour. And yeah, lag disappeared right after I uninstalled K9.
SO yeah, I, too, am looking for a good mail app.
Try Seven.....it's been working great for me.
seven.com
A non-working link (you forgot the www) is a bad way to promote an app
naenee said:
A non-working link (you forgot the www) is a bad way to promote an app
Click to expand...
Click to collapse
yeah, so, seven.com works by itself, and any website that REQUIRES www. is super lame anyway.
naenee said:
A non-working link (you forgot the www) is a bad way to promote an app
Click to expand...
Click to collapse
He wasn't promoting an app. He was trying to help by suggesting a program he likes.
If you are to lazy to cut and paste or type it in, then just hi on using the email program you use now.
try seven... it's the default mail client that comes on all of the galaxy phones.
lexluthor said:
He wasn't promoting an app. He was trying to help by suggesting a program he likes.
If you are to lazy to cut and paste or type it in, then just hi on using the email program you use now.
Click to expand...
Click to collapse
Thanks dude...I figured smart people could figure out that I left the "WWW" out being I can't post links yet.
Again Seven works great for me. Try it.....
K-9 for sure.
K9 works good but not with Exchange 2010
Or there's always my app! Link is in my sig. I'm constantly working on it so new stuff is being added all the time.
For me without doubt Maildroid
https://market.android.com/details?id=com.maildroid&feature=search_result
Does seven work with any phone
I use Kaiten Mail. Its made by the same developers as K9 I believe but its more intuitive
Tapatalkin' it from my Epic 3g

[Q] Please give me a decent mail app

Okay, so far I've tried just about every mail app I know. I wonder if I've missed any...
In-built app:
- Basic functionality
Moxier:
- Doesn't send any emails! (useless error msg and no help from web)
- No decent widgets
- Clunky interface
RoadSync/Touchdown:
- Horrible interface
- Cannot select multiple recipients!
Surely there must be a client out there like the HTC Desire client that actually works well and gives proper functionality.
Or am I missing something??
Ferg.
code.google.com/p/k9mail/ has always worked for me with MSN, AOL and Yahoo.
Seven is the best one I have tried so far...
http://community.seven.com/main.php
Touchdown allows multiple recipients.
The interface is clunky though, especially in dual-pane mode. Still, I always end up going back to Touchdown for my corp email. It just works.
I am using K-9 mail and its running like charm.
Sent from my GT-P1000 using XDA App
fergusstrachan said:
Surely there must be a client out there like the HTC Desire client that actually works well and gives proper functionality.
Or am I missing something??
Click to expand...
Click to collapse
Please define "proper functionality".
Ah, I guess by proper functionality I mean:
- Easy to access buttons for manipulating emails
- Can sync more than 1 month worth of email
- Can set periods for syncing (Push during the day, off at night)
- Doesn't show email text incredibly small (seemingly at random) and then not word-wrap properly
- Actually moves/deletes objects when you ask it to, not when it manages to contact the Exchange server again
etc.
There are a lot of shortcomings with the in-built app, I think.
I forgot to mention I'm using Activesync, not Gmail/Hotmail or POP3 etc.
Thanks for the suggestions everyone; I'll check them out.
Ferg.
ZoinksS2k said:
Touchdown allows multiple recipients.
The interface is clunky though, especially in dual-pane mode. Still, I always end up going back to Touchdown for my corp email. It just works.
Click to expand...
Click to collapse
Yeah, the interface is very clunky, and annoying that when you first start it it wastes most of the screen with the preview pane (which I don't think you can switch off permanently).
Multiple recipient - if I remember correctly, you can't multi-select from the address book. Am I mistaken?
If you can use IMAP with your Exchange server (and I doubt that'd be an issue at most companies), K-9 mail probably fits most of what you're looking for. I use it with Push for my Exchange account, and it's pretty much instant and doesn't waste battery polling for mail. You can enable larger buttons for multi-select and starring mail, and I find it to be pretty decent. Now I wish it would do the landscape view that the Samsung app does, but otherwise, I love it.
Is there any way to copy and paste in the standard email app?
BuglessFan said:
If you can use IMAP with your Exchange server (and I doubt that'd be an issue at most companies), K-9 mail probably fits most of what you're looking for. I use it with Push for my Exchange account, and it's pretty much instant and doesn't waste battery polling for mail.
Click to expand...
Click to collapse
TBH, it's unlikely IMAP will use less battery than ActiveSync. AS sends only a small amount of data every 15mins or so to keep the session open; IMAP's the one that needs to poll constantly. Unless it's IMAP Idle, which Exch doesn't do.
Not sure I can/would want to use IMAP on my hosted Exchange account but I guess it's an option. Just a bit married to AS, what with it being my job. ;-)
Geletis said:
Is there any way to copy and paste in the standard email app?
Click to expand...
Click to collapse
If you long-press in the body, it gives you a kind of select thing, but it's hit and miss. Sometimes seems to select a whole line, in which case you touch it again and it copies it; sometimes gives you the nice select tool that you can expand etc but no way I can see of copying the text!
i use k9 and i like it. except strangely on the tab when i reply to all, i also get the reply (which annoys me a bit). yet on my N1 k9 doesn't behave this way.
The IMAP is done through PUSH, not PULL, so it's not sending anything until the server tells it it has something for it (well, technically I think it's set to every 60 minutes send a small ping to keep things alive, but only if it hasn't gotten any messages for 60 minutes). AS is great when it's set up. I actually run my own Exchange server at home (actually 2000 still running on an old dual P3 box that keeps chugging away), and it's a lot easier in a small environment to configure/maintain IMAP over AS there. I love AS when IT has to maintain it for me though, and when I have a device. Maybe I'll have a big ARM tablet running Windows Next using AS
dahuzi said:
I am using K-9 mail and its running like charm.
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
+1. I've always liked the K9 client.
Cool to see I am not the only one complaining...
I come from a TP2 and a great Exchange 2010 setup. The terrible email client of the Tab makes me regret my efficient TP with pocket outlook from WM6.5
Honestly pOutlook is an incredibly good email client. I never realized until I got my tab...
Then we need a serious calendar app and a serious contact app
Disappointing software on Android so far... (It's my first Android device)
Aye, I think all of the Android mail apps are comparatively poor except the Desire one.
But I don't regret swapping WM for Android in a million years. Battery life, rebooted to keepit going,buggy **** software...
Bugless - okay, so I guess it's IMAP idle you're using. I don't have that option, although standard IMAP would work it's not ideal.
Poo. Just have to put IP with the native client or Touchdown.
ZoinksS2k said:
Touchdown allows multiple recipients.
The interface is clunky though, especially in dual-pane mode. Still, I always end up going back to Touchdown for my corp email. It just works.
Click to expand...
Click to collapse
Zoinks, I can ENTER multiple recipients, but cannot SELECT multiple recipients from any address book.
Am I missing something, or is this the case? If that's the way it's meant, that makes it useless. :-(
Try "Seven". Only available as a beta at the moment I think, but you can get it from:
http://www.seven.com/howtoget.html
Seems like a good app. Will sync contacts & calendar to the local device too, also works as an IM app for GTalk and MSN.
knightnz said:
Try "Seven". Only available as a beta at the moment I think, but you can get it from:
http://www.seven.com/howtoget.html
Seems like a good app. Will sync contacts & calendar to the local device too, also works as an IM app for GTalk and MSN.
Click to expand...
Click to collapse
May be, but it says it only works through OWA..! Seems a weird way to access Exchange in this day and age. Must have been to stingey to pay for the ActiveSync licence.

[Q] Did VZW cripple stock MAIL app?

To sync with my company's ActiveSync server, I HAVE to check both "Use Secure Connection" and "Accept All SSL Certificates."
However, the latter choice is not appearing in my MAIL setup screen, ONLY the Use Secure Connection checkbox. As such I'm not given access to my work's mail server. I've seen it on almost every Android device... why would it be missing on TBolt?
Sorry... can an admin. please move this to the APPS topic?
Thanks!
I had that same issue and thought it was just me. I'm using Touchdown for now but would love to use the stock exchange one
Sent from my ADR6400L using XDA Premium App
:\ Once you have root,you could try replacing the mail app from a Sense rom that does have both of these options in the mail app.
otto888 said:
:\ Once you have root,you could try replacing the mail app from a Sense rom that does have both of these options in the mail app.
Click to expand...
Click to collapse
Good idea... motivation for me rooting this bad boy.
I think I have only ever seen the "Use Secure Connection" and "Accept All SSL Certificates" options on the stock Android email app. The sense one only has the single checkbox.
otto888 said:
:\ Once you have root,you could try replacing the mail app from a Sense rom that does have both of these options in the mail app.
Click to expand...
Click to collapse
Has anyone tried this yet and had any luck?
Thanks!
Lipmonger said:
To sync with my company's ActiveSync server, I HAVE to check both "Use Secure Connection" and "Accept All SSL Certificates."
However, the latter choice is not appearing in my MAIL setup screen, ONLY the Use Secure Connection checkbox. As such I'm not given access to my work's mail server. I've seen it on almost every Android device... why would it be missing on TBolt?
Click to expand...
Click to collapse
No VZW had nothing to do with the mail app...
I am a bit confused by this. My exchange server shouldn't work with Android AT ALL... however due to HTC's ... how shall we say... engineering it works perfectly.
Wonder why you have to select all certificates...
How do we get HTML emails to show up on the stock app? All it gives me are text links.
1454 said:
How do we get HTML emails to show up on the stock app? All it gives me are text links.
Click to expand...
Click to collapse
Mine show up as HTML... not sure what is wrong on yours. Both GMail and Exchange are showing up fine.
I guess I just haven't found what I need to change in the setting yet then. I can be slow and special at times.
Ok, after more investigation, I have have realized that my exchange email is on plain text only, but... the option to change it is grayed out and unclickable. What am I doing wrong? I can't change the option from plain text, and I really don't like it.
It is crippled or at least modified
I'm pretty sure MAIL is crippled or at least modified. If you use MAIL to setup IMAP accounts, it will not let you specify an IMAP path prefix, which is a royal pain for me, since I can't view my sent emails without that IMAP path. That was one of the main reasons I jumped from WinMo to Android! Looks like I'll be rooting sooner than I thought (I've loved the Tbolt as-is until now)
On yours, does it have the option where it is suppose to allow you to check between html and plain text, grayed out? My personal email is fine, it's just the exchange email that is giving me fits. I can change the normal account. Oh, and html worked fine on my D2 with exchange.
Sent from my ADR6400L using XDA App
Set up fine here, both before and after root with the stock mail app that came with the phone. I do have the choice of HTML or Plain Text and neither is grayed out. I have only one choice for security and it says "This server requires an encrypted SSL connection" which is checked. My admin also pushes a security policy requiring a PIN or password after a 15 minute time out.
To get rid of the exchange security, and get both SSL check boxes, I installed this app.:
http://forum.xda-developers.com/showthread.php?t=775007
It doesn't work with the HTC message widget, but at least it gets you corporate email.
Have you tried telling it proceed? I had the same qualm, and I hit next and it prompted me to accept the certificate even though it was invalid.
Yeah, I have set up the account, and it works fine other than the fact that I can't get HTML emails in anything other than plain text. I go emailapp>menu>more>settings>send/receive>recieve settings and under receive settings the message format is grayed out and unselectable. I know it's not the server, because I had it setup fine on the D2. I have also tried deleting the account and starting over from the beginning, and it still does this. So I don't know what to do to fix it.
Any update on the HTML email issue? I'm rooted, so I can swap the native app with any other other Sense friendly app. It works well in Touchdown, but I prefer to use the native mail app -- it's much cleaner and well integrated. I just REALLY need to see HTML and graphics in my emails.
It used to be fine with my Droid X, so I know that it's not a server policy. It's just broken in the TBolt's native mail app.
thoughts?
I haven't really had the time to investigate further. I've just let it be for now. Semester will be over in two weeks, then I can look more into it.

Email app deletes Inbox contents during synch

Hi folks,
The native email app on my Verizon Galaxy S III is setup for POP3 send/receive with my ISP account, just as I've configured on prior phones. When it "syncs" email, anything in my Inbox on the phone literally disappears and new email is downloaded and shown in the Inbox. Sometimes, email sits on the phone for a day then is erased on the next synch.
I've tried turning off synch for this POP3 email under Settings -> Accounts, which seems to keep the Inbox populated longer than an hour or less, but nothing prevents emails from being removed up to a day after being received.
This behavior is unwanted and seems a bug - exact thing happens on our other GS3.
Ideas welcome.
UPDATE: I found a repeatable scenario for this symptom and reported it to Verizon Technical Support. This seems specific to email programs based on the stock ICS code for this phone. I have purchased Kaiten email as a workaround option (it's very good, IMHO - K-9 email is the earlier, still-free version of Kaiten, if you are interested to try).
- ooofest
The included email application also irks me as well; even when I set it to sync ONLY my inbox, it floods me with email from all my other folders, including the junk folder... And to top it off, it syncs waaay more than I tell it too..
Anyways back to your problem, have you tried clearing the email application's data? Perhaps starting fresh with the application might be what you need.
To do that, just to Settings -> Application Manager > Look for 'Email' , press it, and then hit "Clear Data".
When you launch email after that, it will be as if you first opened the application.
Hope that helps..
Thanks, we've tried clearing, deleting/reinstalling the accounts, etc. and no go. I've setup these same POP3 accounts on multiple devices in the past for all sorts of email clients and this is the first to wipe out prior emails before my eyes.
Email should be rather basic and is kind of essential, so a bug like this is odd.
I also don't understand what the Settings -> Accounts -> Email -> Synch checkbox is supposed to do in this case, since the Email app has settings to check for new email every 15 minutes and does so if I uncheck that box in the phone's Settings.
Unfortunately, I haven't found another email client - pay or free - which has a decent interface in comparison to this basic app. It seems stupid to pay for such a basic feature, so I'll phone this in to Verizon as another complaint about the phone (i.e., it won't be the first, unfortunately - I'm hoping this feedback gets to Samsung eventually), but am willing to try other clients just to get a clear, basic interface and solid operation.
- ooofest
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Yeah, I've been avoiding root - even with the new procedure - in case the phone needed to go back in due to any h/w issues, since I had WiFi oddness in the first week (which has since gone away . . . even more odd). Just didn't feel like going through unrooting, etc. if returnable issues continued.
It might be what I need to do, though it can't hurt to give Verizon a call and report this app behavior.
- ooofest
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
ricky babalu said:
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
Click to expand...
Click to collapse
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
ooofest said:
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
Click to expand...
Click to collapse
I rely on my emails for business, so this is a huge issue for me.
I am going to give K-9 a try. I might also look into syncing my business account with Gmail using IMAP
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Do you happen to have a link? Thank you
Dudenell said:
Do you happen to have a link? Thank you
Click to expand...
Click to collapse
Here you go: Click here
Don't forget to thank the op of that thread (too )
I decided to root the Galaxy S III (with the quick method), deleted the shipped email and exchange apps, installed the AOSP versions from ICS and . . . emails disappear from the InBox even faster, now. So, there's something odd going on, here.
I found a copy of the Verizon stock image for our phones, researched how to convert and mount the system.img.ext4 file contained therein, pulled out the Samsung SecEmail and Exchange .apk and .odex files, then recopied them into /system/app. Rebooting had my Samsung email working again, bugs and all.
So, now I'm going to unroot and call Verizon Support. Titanium backup had a backup of these apps, but when I uninstalled the apps from the phone . . . it also deleted the backups, apparently. Hm.
Thanks.
- ooofest
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Hope this helps,
BigK52
I dont know if you want to go through this or not. I was having serious email issues also. stuff deleting, not receiving, not pushing...etc. I was rooted with a newly flashed Rom and thought maybe it was the Rom causing the issues. Everything on the Rom was working perfectly except this. I also use my email for work so it was important that it work correctly. I had just spent several hours setting my phone up but decided to wipe clean again and reflash. In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
BigK52 said:
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Click to expand...
Click to collapse
Thanks, it was one of the early options I tried here (actually, went with various values), but both phones still delete Inbox emails within 24 hours.
Yes, definitely freaky behavior.
- ooofest
1Android said:
. . . In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
Click to expand...
Click to collapse
When I reinstalled the default Samsung email + Exchange APKs after backing out the AOSP versions, I went through "Manual" configuration this time . . . we'll see if that matters, but it really shouldn't. Thanks for the suggestion.
- ooofest
Ouch, it's still not working? If manually setting the settings doesn't work, perhaps it is an issue with the email service you are using... If there is a web interface for your email service, perhaps you have a setting for deleting a message after a certain amount of time or after you view a message. Perhaps that's the case?
Just a thought, I hope in the end it all works out for you
Sent from my SCH-I535 using xda app-developers app
Yeah, it's rather odd. I tried our Droid Incredible, Incredible 2 and Galaxy Tab (all on Gingerbread) yesterday, with no problems retaining our POP3 emails.
Seems to be a POP3 issue related to the ICS email client. Testing with a Play email replacement today . . .
- ooofest
OK, while on the phone with Verizon Support, I figured out a repeatable problem scenario:
Setup a POP3 account using the default Email app
Pull down emails from your server using POP3. There will be new emails in your phone's local Inbox and you can do anything you like with them (i.e., all functionality is enabled and operates as expected).
At this point, you can sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Delete some or all of the previously downloaded emails from the server. This happens sporadically in our case, because only our PCs delete emails from the mail server at various points in the day, but our phones poll for new emails every 15 minutes.
You can still sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Send a new email to your account, i.e., place a new email on the server.
Refresh your account's Inbox on the phone by either re-opening the closed Email program or hitting the little refresh circle in the upper right corner while viewing the Inbox.
Your new email will be downloaded from the server. And, all emails that were deleted from the server will disappear from your Inbox.
So, the local Inbox disappearances only happen for emails that were deleted from the server, during a synch that brings a new email to the Inbox from that same POP3 server.
I reported this scenario to Verizon Technical Support for submission to Samsung.
There may be other repeatable scenarios which cause local Inbox emails to disappear from the stock Email app, but I am not yet aware of them.
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
- ooofest
ooofest said:
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
Click to expand...
Click to collapse
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
UPDATE: Use Titanium BU to remove email app(s), reboot and install Aqua Mail, it retains emails after they are deleted on the server!
This means TOUGH LUCK, ebay people, my Galaxy S3 is NOT FOR SALE!
xs11e said:
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
Click to expand...
Click to collapse
I've moved to the purchased Kaiten email app - from the author of K-9 - and it works great. Respects the settings for each account and there have been no unexpected actions. UI is solid, too.
- ooofest

[Q] MS Exchange Account

Just wondering if any of you are using the the Z3 with an MS Exchange account (not office365) and getting email and calendar events to sync accordingly?
cappa1983 said:
Just wondering if any of you are using the the Z3 with an MS Exchange account (not office365) and getting email and calendar events to sync accordingly?
Click to expand...
Click to collapse
Yep, exchange 2010 and also hotmail
Brendo said:
Yep, exchange 2010 and also hotmail
Click to expand...
Click to collapse
Thanks. I think then it's an issue with my phone. Searching the interwebs doesn't really say much about the topic in terms of syncing errors. and, sony support seems to indicate they have "not had one issue with exchange and email/calendar syncing."
I've had issues with android native email app not synching. Can you describe your issue in more detail, it could be the same as mine.
bplogan said:
I've had issues with android native email app not synching. Can you describe your issue in more detail, it could be the same as mine.
Click to expand...
Click to collapse
well the email app takes the exchange account, I get email coming in with push. but I don't get calendar events. no matter what I do.
there's no error, or message, just doesn't show up. same settings on my two year old samsung, works just fine.
Check my blog entry at blogs.msdn.com/Baliles. I posted an article on how to get it to work.
baliles said:
Check my blog entry at blogs.msdn.com/Baliles. I posted an article on how to get it to work.
Click to expand...
Click to collapse
thanks for the suggestion. I actually came across your msdn post a while ago. BUT, unfortunately, outlook.com (365) is not my exchange provider, so it's a moot point.
thanks again for the post.
btw I'm using Google calendar if that makes a difference
Have you tried alternative clients?
I use mailwise and I am getting emails and calendar sync no issues.
sephstyler said:
Have you tried alternative clients?
I use mailwise and I am getting emails and calendar sync no issues.
Click to expand...
Click to collapse
yeah that actually did it! I spent the day going down the list of exchange and email clients and in the play store and when I got to mailwise, it actually synced up the calendar events.
I damn near fell of the chair
thanks again for the suggestion. I'm not at all sure what the difference is, in setting up an exchange activesync account from mailwise as opposed to say cloudmagic or the sony email app or k9, etc...
anyway it worked and I hope this thread comes in handy for any unlucky soul that faces this issue.
Just my story and suggestion:
We use the Mdaemon Server (v14) with active sync support. First synce with my Z3 went finde. But immediately after that everything got messed up.
So after a few times adding and removint the account I tried to use the original Android Exchange client - same story here. Started to work and the just stopped to sync.
As a finel solution and afer running trough tons of Google-searches I have found the holy grail for me - Nine.
The cool thing for me was that it has a 2 weeks test-period after which you need to activate it.
So I tested about 11 days without any error and decided to buy it. So far no regrets on my decision! What I totaly like is that it has a well working search and a chat-view mode for the messages.
Anyway -- just give it a try - 2 weeks free testing.
The key was 7,60€ or whatever - equals 9.99USD.
Brendo said:
Yep, exchange 2010 and also hotmail
Click to expand...
Click to collapse
which settings did you use for hotmail? I couldn't get mine to work...
msxghost said:
which settings did you use for hotmail? I couldn't get mine to work...
Click to expand...
Click to collapse
Setup via exchange, then it automatically puts in all settings once you've added email and password
Bren026 said:
Setup via exchange, then it automatically puts in all settings once you've added email and password
Click to expand...
Click to collapse
Strange, every time I do so I get the following:
Email App - Address lines cutting off in replies
Hello dear,
There is a problem i noticed with the Z3 email client after setting up my office email on Exchange.
for example, i am getting an email from someone with multiple people in "CC" and "To".
If i do a "reply all" or "reply only to the sender", in my reply, all the other addresses other than the sender's name gets cut off from the email to which i am replying.. This is a very disappointing thing for me since it seriously deforms the email chain and make us lose track of who all where there in the earlier email. This is especially bad when using for corporate official emails.
Before switching to Sony, (due to Battery life), i was using Samsung Galaxy and Samsung email app never had this issue. Whether you reply or forward, the previous emails were intact with all addresses and details.
Any idea on how to solve this?
regards....

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