[Q] Did VZW cripple stock MAIL app? - Thunderbolt General

To sync with my company's ActiveSync server, I HAVE to check both "Use Secure Connection" and "Accept All SSL Certificates."
However, the latter choice is not appearing in my MAIL setup screen, ONLY the Use Secure Connection checkbox. As such I'm not given access to my work's mail server. I've seen it on almost every Android device... why would it be missing on TBolt?

Sorry... can an admin. please move this to the APPS topic?
Thanks!

I had that same issue and thought it was just me. I'm using Touchdown for now but would love to use the stock exchange one
Sent from my ADR6400L using XDA Premium App

:\ Once you have root,you could try replacing the mail app from a Sense rom that does have both of these options in the mail app.

otto888 said:
:\ Once you have root,you could try replacing the mail app from a Sense rom that does have both of these options in the mail app.
Click to expand...
Click to collapse
Good idea... motivation for me rooting this bad boy.

I think I have only ever seen the "Use Secure Connection" and "Accept All SSL Certificates" options on the stock Android email app. The sense one only has the single checkbox.

otto888 said:
:\ Once you have root,you could try replacing the mail app from a Sense rom that does have both of these options in the mail app.
Click to expand...
Click to collapse
Has anyone tried this yet and had any luck?
Thanks!

Lipmonger said:
To sync with my company's ActiveSync server, I HAVE to check both "Use Secure Connection" and "Accept All SSL Certificates."
However, the latter choice is not appearing in my MAIL setup screen, ONLY the Use Secure Connection checkbox. As such I'm not given access to my work's mail server. I've seen it on almost every Android device... why would it be missing on TBolt?
Click to expand...
Click to collapse
No VZW had nothing to do with the mail app...
I am a bit confused by this. My exchange server shouldn't work with Android AT ALL... however due to HTC's ... how shall we say... engineering it works perfectly.
Wonder why you have to select all certificates...

How do we get HTML emails to show up on the stock app? All it gives me are text links.

1454 said:
How do we get HTML emails to show up on the stock app? All it gives me are text links.
Click to expand...
Click to collapse
Mine show up as HTML... not sure what is wrong on yours. Both GMail and Exchange are showing up fine.

I guess I just haven't found what I need to change in the setting yet then. I can be slow and special at times.

Ok, after more investigation, I have have realized that my exchange email is on plain text only, but... the option to change it is grayed out and unclickable. What am I doing wrong? I can't change the option from plain text, and I really don't like it.

It is crippled or at least modified
I'm pretty sure MAIL is crippled or at least modified. If you use MAIL to setup IMAP accounts, it will not let you specify an IMAP path prefix, which is a royal pain for me, since I can't view my sent emails without that IMAP path. That was one of the main reasons I jumped from WinMo to Android! Looks like I'll be rooting sooner than I thought (I've loved the Tbolt as-is until now)

On yours, does it have the option where it is suppose to allow you to check between html and plain text, grayed out? My personal email is fine, it's just the exchange email that is giving me fits. I can change the normal account. Oh, and html worked fine on my D2 with exchange.
Sent from my ADR6400L using XDA App

Set up fine here, both before and after root with the stock mail app that came with the phone. I do have the choice of HTML or Plain Text and neither is grayed out. I have only one choice for security and it says "This server requires an encrypted SSL connection" which is checked. My admin also pushes a security policy requiring a PIN or password after a 15 minute time out.

To get rid of the exchange security, and get both SSL check boxes, I installed this app.:
http://forum.xda-developers.com/showthread.php?t=775007
It doesn't work with the HTC message widget, but at least it gets you corporate email.

Have you tried telling it proceed? I had the same qualm, and I hit next and it prompted me to accept the certificate even though it was invalid.

Yeah, I have set up the account, and it works fine other than the fact that I can't get HTML emails in anything other than plain text. I go emailapp>menu>more>settings>send/receive>recieve settings and under receive settings the message format is grayed out and unselectable. I know it's not the server, because I had it setup fine on the D2. I have also tried deleting the account and starting over from the beginning, and it still does this. So I don't know what to do to fix it.

Any update on the HTML email issue? I'm rooted, so I can swap the native app with any other other Sense friendly app. It works well in Touchdown, but I prefer to use the native mail app -- it's much cleaner and well integrated. I just REALLY need to see HTML and graphics in my emails.
It used to be fine with my Droid X, so I know that it's not a server policy. It's just broken in the TBolt's native mail app.
thoughts?

I haven't really had the time to investigate further. I've just let it be for now. Semester will be over in two weeks, then I can look more into it.

Related

[Q] Please give me a decent mail app

Okay, so far I've tried just about every mail app I know. I wonder if I've missed any...
In-built app:
- Basic functionality
Moxier:
- Doesn't send any emails! (useless error msg and no help from web)
- No decent widgets
- Clunky interface
RoadSync/Touchdown:
- Horrible interface
- Cannot select multiple recipients!
Surely there must be a client out there like the HTC Desire client that actually works well and gives proper functionality.
Or am I missing something??
Ferg.
code.google.com/p/k9mail/ has always worked for me with MSN, AOL and Yahoo.
Seven is the best one I have tried so far...
http://community.seven.com/main.php
Touchdown allows multiple recipients.
The interface is clunky though, especially in dual-pane mode. Still, I always end up going back to Touchdown for my corp email. It just works.
I am using K-9 mail and its running like charm.
Sent from my GT-P1000 using XDA App
fergusstrachan said:
Surely there must be a client out there like the HTC Desire client that actually works well and gives proper functionality.
Or am I missing something??
Click to expand...
Click to collapse
Please define "proper functionality".
Ah, I guess by proper functionality I mean:
- Easy to access buttons for manipulating emails
- Can sync more than 1 month worth of email
- Can set periods for syncing (Push during the day, off at night)
- Doesn't show email text incredibly small (seemingly at random) and then not word-wrap properly
- Actually moves/deletes objects when you ask it to, not when it manages to contact the Exchange server again
etc.
There are a lot of shortcomings with the in-built app, I think.
I forgot to mention I'm using Activesync, not Gmail/Hotmail or POP3 etc.
Thanks for the suggestions everyone; I'll check them out.
Ferg.
ZoinksS2k said:
Touchdown allows multiple recipients.
The interface is clunky though, especially in dual-pane mode. Still, I always end up going back to Touchdown for my corp email. It just works.
Click to expand...
Click to collapse
Yeah, the interface is very clunky, and annoying that when you first start it it wastes most of the screen with the preview pane (which I don't think you can switch off permanently).
Multiple recipient - if I remember correctly, you can't multi-select from the address book. Am I mistaken?
If you can use IMAP with your Exchange server (and I doubt that'd be an issue at most companies), K-9 mail probably fits most of what you're looking for. I use it with Push for my Exchange account, and it's pretty much instant and doesn't waste battery polling for mail. You can enable larger buttons for multi-select and starring mail, and I find it to be pretty decent. Now I wish it would do the landscape view that the Samsung app does, but otherwise, I love it.
Is there any way to copy and paste in the standard email app?
BuglessFan said:
If you can use IMAP with your Exchange server (and I doubt that'd be an issue at most companies), K-9 mail probably fits most of what you're looking for. I use it with Push for my Exchange account, and it's pretty much instant and doesn't waste battery polling for mail.
Click to expand...
Click to collapse
TBH, it's unlikely IMAP will use less battery than ActiveSync. AS sends only a small amount of data every 15mins or so to keep the session open; IMAP's the one that needs to poll constantly. Unless it's IMAP Idle, which Exch doesn't do.
Not sure I can/would want to use IMAP on my hosted Exchange account but I guess it's an option. Just a bit married to AS, what with it being my job. ;-)
Geletis said:
Is there any way to copy and paste in the standard email app?
Click to expand...
Click to collapse
If you long-press in the body, it gives you a kind of select thing, but it's hit and miss. Sometimes seems to select a whole line, in which case you touch it again and it copies it; sometimes gives you the nice select tool that you can expand etc but no way I can see of copying the text!
i use k9 and i like it. except strangely on the tab when i reply to all, i also get the reply (which annoys me a bit). yet on my N1 k9 doesn't behave this way.
The IMAP is done through PUSH, not PULL, so it's not sending anything until the server tells it it has something for it (well, technically I think it's set to every 60 minutes send a small ping to keep things alive, but only if it hasn't gotten any messages for 60 minutes). AS is great when it's set up. I actually run my own Exchange server at home (actually 2000 still running on an old dual P3 box that keeps chugging away), and it's a lot easier in a small environment to configure/maintain IMAP over AS there. I love AS when IT has to maintain it for me though, and when I have a device. Maybe I'll have a big ARM tablet running Windows Next using AS
dahuzi said:
I am using K-9 mail and its running like charm.
Sent from my GT-P1000 using XDA App
Click to expand...
Click to collapse
+1. I've always liked the K9 client.
Cool to see I am not the only one complaining...
I come from a TP2 and a great Exchange 2010 setup. The terrible email client of the Tab makes me regret my efficient TP with pocket outlook from WM6.5
Honestly pOutlook is an incredibly good email client. I never realized until I got my tab...
Then we need a serious calendar app and a serious contact app
Disappointing software on Android so far... (It's my first Android device)
Aye, I think all of the Android mail apps are comparatively poor except the Desire one.
But I don't regret swapping WM for Android in a million years. Battery life, rebooted to keepit going,buggy **** software...
Bugless - okay, so I guess it's IMAP idle you're using. I don't have that option, although standard IMAP would work it's not ideal.
Poo. Just have to put IP with the native client or Touchdown.
ZoinksS2k said:
Touchdown allows multiple recipients.
The interface is clunky though, especially in dual-pane mode. Still, I always end up going back to Touchdown for my corp email. It just works.
Click to expand...
Click to collapse
Zoinks, I can ENTER multiple recipients, but cannot SELECT multiple recipients from any address book.
Am I missing something, or is this the case? If that's the way it's meant, that makes it useless. :-(
Try "Seven". Only available as a beta at the moment I think, but you can get it from:
http://www.seven.com/howtoget.html
Seems like a good app. Will sync contacts & calendar to the local device too, also works as an IM app for GTalk and MSN.
knightnz said:
Try "Seven". Only available as a beta at the moment I think, but you can get it from:
http://www.seven.com/howtoget.html
Seems like a good app. Will sync contacts & calendar to the local device too, also works as an IM app for GTalk and MSN.
Click to expand...
Click to collapse
May be, but it says it only works through OWA..! Seems a weird way to access Exchange in this day and age. Must have been to stingey to pay for the ActiveSync licence.

[Q] standard email (NOT gemail) client issues

Whenever I put in the correct info it just says retrieving email indefinitely.
Anyone else used the app with or without problems?
Have you enabled pop/imap from a desktop pc in gmail itself?
stuntdouble said:
Have you enabled pop/imap from a desktop pc in gmail itself?
Click to expand...
Click to collapse
Nope, but I'd really like to use the seperate apps since I have a gmail for my personal use and I have my business email which I use for my freelance work, and I'd rather keep them strictly seperate.
I misread you before, sorry. You still need to set up any other email accounts you are using to enable pop or imap access, so if its not enabled already you will get the type of error you describe, or it will just time out.
Well, it works fine on my phone with the same settings. It's set up for POP3.
I actually like the asus email- i used to be a K9 fanboy until i tried the Asus stock yesterday- have 4 diff emails going to it with no probs. The email widget got stuck on 8 unread emails for a while so i just deleted it and than brought it back and it works great.
Still use k9 on my phone and Archos 101.
I had to set each acct to pop or imap like SD said above for the asus to work correctly...
tonyz3 said:
I actually like the asus email- i used to be a K9 fanboy until i tried the Asus stock yesterday- have 4 diff emails going to it with no probs. The email widget got stuck on 8 unread emails for a while so i just deleted it and than brought it back and it works great.
Still use k9 on my phone and Archos 101.
I had to set each acct to pop or imap like SD said above for the asus to work correctly...
Click to expand...
Click to collapse
how would I set the account to POP3? also why does POP3 work for my phone running gingerbread with default mail client and exact same settings?
Anyone else have issues with the widget for the default mail app not updating with the number of unread mail? Other than that it seems pretty good to me.
Tenny said:
Anyone else have issues with the widget for the default mail app not updating with the number of unread mail? Other than that it seems pretty good to me.
Click to expand...
Click to collapse
That should be fixed by running the first firmware update.
Have to say, the stock email app almost good enough to tempt me away from K9.
Is there any way to get the app to download more emails though? I have about 300 emails in my IMAP account. Everytime you tap on "Load more messages", it downloads 25 messages. Have sat there downloading 25 at at time until all 300 are displayed. However, when I quit the app, then reload it later in the day, it automatically syncs and removes all my downloaded emails, until there are only 25 left in the Inbox again.
Bit annoying...
Alternatively, is there an app that combines the features of K9, with the split pane appearance of the stock app?
fisha21 said:
Alternatively, is there an app that combines the features of K9, with the split pane appearance of the stock app?
Click to expand...
Click to collapse
Yup. From the maker of K9 - Kaiten Mail. A little rough around the edges, but exactly what I was looking for (same as you).
https://market.android.com/details?id=com.kaitenmail

Yahoo Mail Problems

Anyone else having problems with Yahoo mail syncing with the Das Bamf Sense 3 rom?
i'm also having trouble, and i've not rooted my tbolt yet.
My yahoo mail hasn't synced in three days. At first i thought i messed something up because i had just rooted my phone, however, it seems i am not alone with this problem. Sure wish a fix/solution was out there.
Yep
Sighlense said:
My yahoo mail hasn't synced in three days. At first i thought i messed something up because i had just rooted my phone, however, it seems i am not alone with this problem. Sure wish a fix/solution was out there.
Click to expand...
Click to collapse
I thought I was the only one having a problem. I'm not rooted either. Totally stock.
I don't think it matters whitch ron, I had to download yahoo app to get mail. They changed something on imap
Sent from my ADR6400L using XDA Premium App
Yeah, I usually check my mail on my phone every morning (stock ROM, stock Mail app). This morning it wasn't showing any new emails (despite the fact that I get emails from Newegg every day). I thought it might be an LTE thing, but it wasn't working on wifi, either. I cleared all my data, deleted the account on the Mail app. Tried again, and it was telling me how many messages were on the server, but it wouldn't download any of them.
Later, I force quit Mail and cleared it's data. Now instead of presenting a variety of account options, I have just Microsoft Exchange and Other listed. I picked other, put in my credentials, and it keeps coming back with an Authentication failed message.
It could be a problem on Yahoo's end
pennie57 said:
I don't think it matters whitch ron, I had to download yahoo app to get mail. They changed something on imap
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
i just tried their old pop settings also, with no better luck.
Count me as someone having a problem with this as well. I noticed it a week ago Saturday as I had just installed a new ROM and couldn't get Yahoo to sync.
Try this I've been using Mail and I think you might like it. Check it out from your Android phone:
http://market.android.com/search?q=pname:com.yahoo.mobile.client.android.mail
I got tired of the problems pretty sweet app or current old troublesum way..
Setting up IMAP on your mobile device To set up IMAP on your mobile device please use these settings:
Incoming Server -imap.mail.yahoo.com
Outgoing Server -smtp.mail.yahoo.com
Incoming Port -993 (requires SSL) Outgoing Port -465 (requires SSL/TLS)
Username: full email address (for example [email protected] or [email protected]) Password: the password you login to Yaho with. If you are having trouble setting up IMAP on your mobile device we recommend reviewing your phones instruction manual or contacting your mobile provider for support
Sent from my ADR6400L using XDA App
I'm having trouble synching on my TB and my wife's Incredible. Is this a fluke or is yahoo blocking IMAP on purpose?
So this will only apply for Yahoo mail. USE AT YOUR OWN RISK
[1] Turn off SSL and use port 110
or
[2] Set incoming server to pop.mail.yahoo.co.uk port with SSL on 995
Yahoo has apparently a bad or expired certificate which is why people are seeing all types of errors like "Invalid Login" or when adding account "Unauthorized User please try your user name and password again" ect ect.
Again use at your own risk this was information from Yahoo support.
iLLusive_ said:
So this will only apply for Yahoo mail. USE AT YOUR OWN RISK
[1] Turn off SSL and use port 110
or
[2] Set incoming server to pop.mail.yahoo.co.uk port with SSL on 995
Yahoo has apparently a bad or expired certificate which is why people are seeing all types of errors like "Invalid Login" or when adding account "Unauthorized User please try your user name and password again" ect ect.
Again use at your own risk this was information from Yahoo support.
Click to expand...
Click to collapse
That solution is for POP email, not IMAP. Big difference.
With that being said, I have no solution for IMAP. Using POP you'll be able to get your mail, it just won't be "pushed" to your phone.
well it works with cm7
didn't notice. I like the yahoo mail app better. More features and notifications on new messages.
the yahoo mail app is great...it has push notifications
Seems like this is a universal problem amongst carriers and devices. I'm surprised there hasn't been any press about this.
I called Verizon they said yahoo is updating there system so I think that messed
with HTC settings some how I used the yahoo mail from the market place
earlier today and it works fine and I know stock android email also works
on my back up cm7 stock I'm looking for stock email apk that would work
revolt1 said:
I called Verizon they said yahoo is updating there system so I think that messed
with HTC settings some how I used the yahoo mail from the market place
earlier today and it works fine and I know stock android email also works
on my back up cm7 stock I'm looking for stock email apk that would work
Click to expand...
Click to collapse
I was told the same thing by verizon rep as well :/
- i just got my thunderbolt sat. and after my initial yahoo setup
using the htc email app, it worked great however I ended up
installing a bamf rom and since then it has never worked.
I'm only able to send but not receive
if you can find a stock email apk that works please update us
I would really appreciate it.
Ok I fixed mine. Easy!
Downloaded Yahoo mail from the market. Installed but I never opened it or used it. It somehow fixed the settings for my htc mail app for Yahoo.
My Yahoo mail now pushes like it did before!
Sent from HTC Thunderbolt 4G

Hotmail/Live settings with custom domain name

I can't find anywhere how to set a Hotmail/Live account that has a custom domain name. On Windows Mobile, the Windows Live app set up seamlessly. If I had a @hotmail.com domain, it would be easy. But my 'Live' email doesn't use the hotmail.com domain.
I need some better search wurds...
Pop settings
Based off what you are stating, you might be able to try the Live Pop settings as discussed here: http://www.ehow.com/how_6728632_configure-email-outlook-mobile-phone.html
Don't know if this will work but it is worth a try.
Try m.live.com
Sent from my Inspire 4G using XDA App
aybarrap1 said:
Based off what you are stating, you might be able to try the Live Pop settings as discussed here: http://www.ehow.com/how_6728632_configure-email-outlook-mobile-phone.html
Don't know if this will work but it is worth a try.
Click to expand...
Click to collapse
Sweet! that did the trick, at least for the email part. Everything I was reading had me trying settings for and Exchange email. Just about every page I found had me tweaking hotmail.com settings, and one combination I tried sync'd my calender and contacts, but only downloaded one email.
OK, went back to the Exchange settings over the pop3. It was working correctly before, I just didn't realize it doesn't back sync earlier emails.
My company email is [email protected][I]xyzcompany[/I].com and I used m.hotmail.com as the server and it seems to be syncing correctly.
OK, this thing won't keep any email that is more than two days old. No matter what number of days I select. It syncs contacts and calender just fine tho.
*scratches head*
SI don't know that it would help but they just released an official hot mail app in the market. I know it isn't the greatest solution but it may solve your problem.
Sent through the power of Cthulhu!
hungmung said:
SI don't know that it would help but they just released an official hot mail app in the market. I know it isn't the greatest solution but it may solve your problem.
Sent through the power of Cthulhu!
Click to expand...
Click to collapse
Hey thanks buddy. I searched the market for an 'official' MS app. I was looking for "Windows Live" as my search words, and all I found were 3rd party apps.
It seems to work pretty good. And handles multiple hotmail/Live email accounts.
Now if I can just keep all my contacts straighten out. This phone like to sync toooo dam much info, and I've been deleting duplicates and redundant info for days now! Ah.. gotta love the learning curve that comes with a new (to me) OS.

Email app deletes Inbox contents during synch

Hi folks,
The native email app on my Verizon Galaxy S III is setup for POP3 send/receive with my ISP account, just as I've configured on prior phones. When it "syncs" email, anything in my Inbox on the phone literally disappears and new email is downloaded and shown in the Inbox. Sometimes, email sits on the phone for a day then is erased on the next synch.
I've tried turning off synch for this POP3 email under Settings -> Accounts, which seems to keep the Inbox populated longer than an hour or less, but nothing prevents emails from being removed up to a day after being received.
This behavior is unwanted and seems a bug - exact thing happens on our other GS3.
Ideas welcome.
UPDATE: I found a repeatable scenario for this symptom and reported it to Verizon Technical Support. This seems specific to email programs based on the stock ICS code for this phone. I have purchased Kaiten email as a workaround option (it's very good, IMHO - K-9 email is the earlier, still-free version of Kaiten, if you are interested to try).
- ooofest
The included email application also irks me as well; even when I set it to sync ONLY my inbox, it floods me with email from all my other folders, including the junk folder... And to top it off, it syncs waaay more than I tell it too..
Anyways back to your problem, have you tried clearing the email application's data? Perhaps starting fresh with the application might be what you need.
To do that, just to Settings -> Application Manager > Look for 'Email' , press it, and then hit "Clear Data".
When you launch email after that, it will be as if you first opened the application.
Hope that helps..
Thanks, we've tried clearing, deleting/reinstalling the accounts, etc. and no go. I've setup these same POP3 accounts on multiple devices in the past for all sorts of email clients and this is the first to wipe out prior emails before my eyes.
Email should be rather basic and is kind of essential, so a bug like this is odd.
I also don't understand what the Settings -> Accounts -> Email -> Synch checkbox is supposed to do in this case, since the Email app has settings to check for new email every 15 minutes and does so if I uncheck that box in the phone's Settings.
Unfortunately, I haven't found another email client - pay or free - which has a decent interface in comparison to this basic app. It seems stupid to pay for such a basic feature, so I'll phone this in to Verizon as another complaint about the phone (i.e., it won't be the first, unfortunately - I'm hoping this feedback gets to Samsung eventually), but am willing to try other clients just to get a clear, basic interface and solid operation.
- ooofest
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Yeah, I've been avoiding root - even with the new procedure - in case the phone needed to go back in due to any h/w issues, since I had WiFi oddness in the first week (which has since gone away . . . even more odd). Just didn't feel like going through unrooting, etc. if returnable issues continued.
It might be what I need to do, though it can't hurt to give Verizon a call and report this app behavior.
- ooofest
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
ricky babalu said:
I am having a somewhat similar situation. Using the stock email app on my S3, my inbox seems to be deleting any emails older than 1 week? I do have it set to "Never". Anyone else have this?
Click to expand...
Click to collapse
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
ooofest said:
Yes, though this happens within 24 hours for both of our GS3 phones, despite the "Sync" values in Settings for each account.
I am literally seeing the emails disappear before my eyes on refreshes, as they don't even go into Trash. Something seems awfully amiss.
- ooofest
Click to expand...
Click to collapse
I rely on my emails for business, so this is a huge issue for me.
I am going to give K-9 a try. I might also look into syncing my business account with Gmail using IMAP
yosterwp said:
Well, if your phone is rooted (it is much easier to do it now in less than five minutes), then you could also replace the stock email application with the aosp email application. It'S the email application that's on pure android. I find it much better than the included app.
Click to expand...
Click to collapse
Do you happen to have a link? Thank you
Dudenell said:
Do you happen to have a link? Thank you
Click to expand...
Click to collapse
Here you go: Click here
Don't forget to thank the op of that thread (too )
I decided to root the Galaxy S III (with the quick method), deleted the shipped email and exchange apps, installed the AOSP versions from ICS and . . . emails disappear from the InBox even faster, now. So, there's something odd going on, here.
I found a copy of the Verizon stock image for our phones, researched how to convert and mount the system.img.ext4 file contained therein, pulled out the Samsung SecEmail and Exchange .apk and .odex files, then recopied them into /system/app. Rebooting had my Samsung email working again, bugs and all.
So, now I'm going to unroot and call Verizon Support. Titanium backup had a backup of these apps, but when I uninstalled the apps from the phone . . . it also deleted the backups, apparently. Hm.
Thanks.
- ooofest
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Hope this helps,
BigK52
I dont know if you want to go through this or not. I was having serious email issues also. stuff deleting, not receiving, not pushing...etc. I was rooted with a newly flashed Rom and thought maybe it was the Rom causing the issues. Everything on the Rom was working perfectly except this. I also use my email for work so it was important that it work correctly. I had just spent several hours setting my phone up but decided to wipe clean again and reflash. In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
BigK52 said:
Definitely freaky behavior! I don’t have a phone with POP3 in front of me so I may not have the menu wording exact. I found that if you change Amount of Mail to Sync to “1 Month or 100 Emails” (it was the last option in the drop down box) it corrects the deleted email problem.
Click to expand...
Click to collapse
Thanks, it was one of the early options I tried here (actually, went with various values), but both phones still delete Inbox emails within 24 hours.
Yes, definitely freaky behavior.
- ooofest
1Android said:
. . . In my set up with Bean V5 it asks if I wanted to restore any emails already set up. the first time I pressed yes, this time I bypassed and instlled everything and prcedded manually not using auto. Everythign went through fine and my email and the rest of the software seems to be working just fine. It was a lot of work and wasted time but hopefully it will be worth it if all works well. Just a thought.
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When I reinstalled the default Samsung email + Exchange APKs after backing out the AOSP versions, I went through "Manual" configuration this time . . . we'll see if that matters, but it really shouldn't. Thanks for the suggestion.
- ooofest
Ouch, it's still not working? If manually setting the settings doesn't work, perhaps it is an issue with the email service you are using... If there is a web interface for your email service, perhaps you have a setting for deleting a message after a certain amount of time or after you view a message. Perhaps that's the case?
Just a thought, I hope in the end it all works out for you
Sent from my SCH-I535 using xda app-developers app
Yeah, it's rather odd. I tried our Droid Incredible, Incredible 2 and Galaxy Tab (all on Gingerbread) yesterday, with no problems retaining our POP3 emails.
Seems to be a POP3 issue related to the ICS email client. Testing with a Play email replacement today . . .
- ooofest
OK, while on the phone with Verizon Support, I figured out a repeatable problem scenario:
Setup a POP3 account using the default Email app
Pull down emails from your server using POP3. There will be new emails in your phone's local Inbox and you can do anything you like with them (i.e., all functionality is enabled and operates as expected).
At this point, you can sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Delete some or all of the previously downloaded emails from the server. This happens sporadically in our case, because only our PCs delete emails from the mail server at various points in the day, but our phones poll for new emails every 15 minutes.
You can still sync/refresh the Inbox for your POP3 account as much as you want and the emails you downloaded remain local to the phone.
Send a new email to your account, i.e., place a new email on the server.
Refresh your account's Inbox on the phone by either re-opening the closed Email program or hitting the little refresh circle in the upper right corner while viewing the Inbox.
Your new email will be downloaded from the server. And, all emails that were deleted from the server will disappear from your Inbox.
So, the local Inbox disappearances only happen for emails that were deleted from the server, during a synch that brings a new email to the Inbox from that same POP3 server.
I reported this scenario to Verizon Technical Support for submission to Samsung.
There may be other repeatable scenarios which cause local Inbox emails to disappear from the stock Email app, but I am not yet aware of them.
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
- ooofest
ooofest said:
They had another report of the same issue, with only recommended workaround being the installation of a new POP3-supporting Email app (they suggested K-9).
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I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
UPDATE: Use Titanium BU to remove email app(s), reboot and install Aqua Mail, it retains emails after they are deleted on the server!
This means TOUGH LUCK, ebay people, my Galaxy S3 is NOT FOR SALE!
xs11e said:
I can tell you K9 won't work, either. It also deletes all your emails that aren't on the server once you sync just as the stock app does, however I didn't try K9 with the stock email app deleted so who knows? I guess I'll give it a try with the stock app deleted and report back.
I'll be following this thread, meanwhile I'll probably re-activate my Thunderbolt or my old BlackBerry because, unfortunately, I cannot live with this bug.
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I've moved to the purchased Kaiten email app - from the author of K-9 - and it works great. Respects the settings for each account and there have been no unexpected actions. UI is solid, too.
- ooofest

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